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Inspection visit

Health inspection

MONTEREY PALMS HEALTH CARE CENTERCMS #5554031 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

This survey cited 1 deficiency. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0600 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to ensure one of three sampled residents (Resident 1) was free from abuse when his arm was held down by a Certified Nurse Aide's (CNA) knee while attempting to dress him. This failure resulted in Resident 1 being subjected to physical abuse, which had the potential to result in physical injury, emotional and psychological distress. Findings: On December 11, 2023, at 8:54 a.m., an unannounced visit was conducted at the facility to investigate a facility reported incident involving Resident 1. A review of Resident 1's admission record indicated he was admitted to the facility on [DATE], with diagnoses including hemiplegia (paralysis of one side of the body) and hemiparesis (one-sided muscle weakness), history of falling, cerebral infarction (stroke) and expressive language disorder (a problem with language communication). The MDS (Minimum Data Set, an assessment tool), dated October 1, 2023, indicated Resident 1 had severe cognitive impairment and unclear speech. A review of Resident 1's History and Physical record dated February 10, 2023, indicated Resident 1 does not have the capacity for decision making. A review of Resident 1's SBAR (Situation, Background Assessment and Recommendation) report dated November 28, 2023, indicated, .CNA reported to this nurse while providing care to resident, resident then struck CNA in face. CNA held resident ' s arms down with knee. CNA was then approached by housekeeping nearby who told her to get help to provide care. CNA then left room at that point . On December 11, 2023, at 11:35 a.m., an interview was conducted with a facility housekeeper (HK). The HK stated On November 28, 2023, between 6:45 a.m., and 7:00 a.m., she observed CNA 4 trying to put the shirt on Resident 1. The HK stated the resident ' s left arm was extended, and the CNA had her left knee on the resident ' s arm. The HK stated, I told the CNA to ask for someone to help her. The HK stated the CNA ' s stated that other staff were busy. The HK stated, .I said to tell the nurse about it, but she continued to attempt to put on the shirt on him with her knee on top of his arm. I asked the CNA to please take her knee off his arm and the CNA responded in other places she got hit before by resident and she was not going to let this patient hit her. The HK stated, I asked again (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 2 Event ID: 555403 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 555403 B. Wing A. Building (X3) DATE SURVEY COMPLETED 12/11/2023 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Monterey Palms Health Care Center 44610 Monterey Avenue Palm Desert, CA 92260 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600 for the CNA to go and ask for help. The HK stated the CNA did eventually go ask for help. Level of Harm - Minimal harm or potential for actual harm On December 11, 2023, at 12:12 p.m., an interview was conducted with Licensed Vocational Nurse (LVN) 2. LVN 2 stated she heard about the incident from the housekeeper of what happened. LVN 2 stated CNA 4 said he hit me. LVN 2 stated, I informed her that she is to tell the nurse if the resident is hitting or striking out. LVN 2 stated CNA 4's response was what am I gonna do, let him hit me? LVN 2 stated I then informed the charge nurse. Residents Affected - Few On December 11, 2023, at 12:42 p.m., an interview was conducted with Registered Nurse (RN) 1. RN 1 stated she was called to assess Resident 1 in the morning after breakfast, possibly between 8-9 AM by LVN 2, who stated that she was informed by a housekeeper that he (Resident 1) was being pinned down by a CNA. I did assessment and body check, there was no redness or scratches. On December 11, 2023, at 3:03 p.m., an interview was conducted with the facility Administrator (ADM). The ADM stated, I was informed that a registry (a non-employee who is a certified nurse aide hired to work at the facility by a staffing agency) CNA [CNA 4], she was hit by him [Resident 1]. The ADM stated he was told she was trying to change him, and he was swinging at her. CNA 4 stated he hit her in the jaw. Instead of stopping to get help, she continued to attempt to dress him and placed her knee on his arm. The housekeeper discovered her with her knee placed on his arm. The ADM further stated, I completed a one-on-one in-service with her and informed her that she would be canceled with our facility. I informed her that she should have immediately stopped and informed the supervisor. The ADM stated The risk to the patient is that he could have been hurt . A review of the facility ' s record titled, One on One Training, dated November 28, 2023, indicated the ADM Spoke to [CNA 4] about reported incident. She admitted to placing her knee on [Resident 1 ' s] hands to stop him from grabbing or hitting her. The record also indicated the ADM stated, We advised CNA that in situations like these, she must stop and get help. It must be reported right away . CNA [4] stated that she wanted to continue dressing the patient. She agreed she should stop care immediately and get help. A review of the undated facility policy titled, Abuse, Neglect and Exploitation Prohibition, indicated Each resident has the right to be free from mistreatment, neglect, abuse . Abuse means the willful infliction of injury, unreasonable confinement, intimidation or punishment resulting harm, pain or mental anguish. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 555403 If continuation sheet Page 2 of 2

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Citations

1 citation recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0600GeneralS&S Dpotential for harm

    F600 - Freedom from Abuse, Neglect, and Exploitation

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

FAQ · About this visit

Common questions about this visit

What happened during the December 11, 2023 survey of MONTEREY PALMS HEALTH CARE CENTER?

This was a inspection survey of MONTEREY PALMS HEALTH CARE CENTER on December 11, 2023. The surveyor cited 1 deficiency, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at MONTEREY PALMS HEALTH CARE CENTER on December 11, 2023?

Yes, 1 deficiency was cited, each with a CMS Scope and Severity grade. The first was: "Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect b..."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.