F 0578
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to
participate in experimental research, and to formulate an advance directive.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to ensure for six of 11 residents reviewed for Advance
Directive (AD - written statement of a person's wishes regarding medical treatment) (Residents 1, 5, 10, 29,
32 and 39) that: 1. Resident 5's AD was accessible in the resident's chart; and2. The facility followed up with
Residents 1, 20, 29, 32 and 39 and/or Resident Representative (RP) regarding formulation of an AD.This
failure had the potential to result in the ADs for Residents 1, 5, 10, 29, 32 and 39 not being readily
accessible to staff and physicians, which could lead to the residents' wishes regarding medical treatment
being unknown and ultimately not honored. Findings:
1. On August 19, 2025, at 10:05 a.m., an interview was conducted with Resident 5. Resident 5 stated he
could not recall if he had been given information about ADs and would like more information.
A review of Resident 5's admission Facesheet indicated Resident 5 was admitted to the facility on [DATE].
A review of Resident 5's Minimum Data Set (MDS - an assessment tool), dated July 19, 2025, indicated
Resident 5 had a Brief Interview of Mental Status (BIMS - a tool to assess cognitive function of an
individual) score of 15 (cognitively intact).
A review of Resident 5's admission History Adult dated July 18, 2025, indicated he had an AD.
A further review of Resident 5's records did not indicate that a copy of the resident's AD was accessible in
his records. In addition, there was no documented evidence that Resident 5 and/or RP were followed up
regarding the AD.
On August 20, 2025, at 4:12 p.m., a concurrent interview and record review of Resident 5's admission
History Adult form was conducted with the Director of Nursing (DON). The DON stated upon admission the
licensed nurses were responsible for reviewing the admission packet with each resident and/or RP and
verifying whether the resident had an AD. The DON stated, if the resident had an AD, a copy should be
requested and made available in the facility. The DON further stated, since Resident 5's admission History
Adult from indicated he had an AD, his expectation was for staff to obtain a copy and place it in the
resident's chart. The DON stated, because a copy was not received, staff should have a narrative note
during weekly follow-up indicating that the AD was being followed up. The DON stated, Resident 5's AD
was not on file and stated there was a chance the facility would not be able to honor his wishes for care.
2. On August 19, 2025, at 10:12 a.m., an interview was conducted with Resident 10. Resident 10
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 14
Event ID:
555417
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555417
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/21/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Desert Regional Medical Center D/P Snf
1150 North Indian Canyon Drive
Palm Springs, CA 92262
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0578
stated he was not sure if he had an AD and would like more information.
Level of Harm - Minimal harm
or potential for actual harm
A review of Resident 10's admission Facesheet indicated Resident 10 was admitted to the facility on
[DATE].
Residents Affected - Some
A review of Resident 10's MDS dated [DATE], indicated Resident 10 had a BIMS score of 14 (cognitively
intact).
A review of Resident 10's admission History Adult dated July 19, 2025, indicated he did not have an AD.
A further review of Resident 10's records indicated there was no documented evidence that Resident 10 or
RP were provided with follow-up information or education about the right to formulate an AD.
On August 20, 2025, at 4:15 p.m., a concurrent interview and record review of Resident 10's admission
History Adult form was conducted with the DON, the DON stated there was no documentation to indicate
that AD resources were discussed with Resident 10 and/or his RP during weekly follow-up, or that follow-up
information was provided.
3. On August 19, 2025, at 10:25 a.m., an interview was conducted with Resident 29. Resident 29 stated
she was not sure if she had an AD or if she had been given information about it.
A review of Resident 29's admission Facesheet indicated Resident 29 was admitted to the facility on
[DATE].
A review of Resident 29's MDS dated [DATE], indicated Resident 29 had a BIMS score of 15 (cognitively
intact).
A review of Resident 129's admission History Adult dated July 23, 2025, indicated she did not have an AD.
A further review of Resident 29's records indicated there was no documented evidence that Resident 29 or
RP were provided with follow-up information or education about the right to formulate an AD.
On August 20, 2025, at 4:19 p.m., a concurrent interview and record review of Resident 29's admission
History Adult form was conducted with the DON. The DON stated there was no documentation indicating
that Resident 29 and/or RP were provided with weekly follow-up regarding an AD.
4. On August 18, 2025 at 3:10 p.m. an interview was conducted with Resident 1. Resident 1 stated he does
not remember if he was offered the opportunity to formulate an advance directive or if information was
provided. Resident 1 stated he is unsure if he wants an advance directive at this time.
A review of Resident 1's admission Facesheet indicated an admission date of July 14, 2025.
A review of Resident 1's History and Physical dated July 17, 2025, indicated Resident 1's assessment
included cognitive impairment (brain functioning that affects thinking).
A review of Resident 1's admission History Adult, dated July 14, 2025, indicated Resident 1 did not have an
advance directive.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555417
If continuation sheet
Page 2 of 14
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555417
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/21/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Desert Regional Medical Center D/P Snf
1150 North Indian Canyon Drive
Palm Springs, CA 92262
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0578
Level of Harm - Minimal harm
or potential for actual harm
On August 20, 2025, at 4:27 p.m., a concurrent interview and record review of Resident 1's admission
History Adult form was conducted with the DON. The DON stated there was no documented weekly follow
up which indicated Resident 1 and/or RP were provided with follow up regarding AD.
5. A review of Resident 32's admission Facesheet indicated an admission date of July 30, 2025.
Residents Affected - Some
A review of Resident 32's History and Physical dated August 2, 2025, indicated Resident 32's assessment
included dementia (brain disorder that causes a decline in cognitive (thinking) abilities).
A review of Resident 32's MDS indicated Resident 32 had a BIMS score of 14 (cognitively intact).
A review of Resident 32's admission History Adult, dated July 31, 2025, indicated Resident 32 did not have
an AD.
On August 20, 2025, at 4:77 p.m., a concurrent interview and record review of Resident 32's admission
History Adult form was conducted with the DON. The DON stated there was no documented weekly follow
up which indicated Resident 32 and/or RP were provided with follow up regarding AD.
6. A review of Resident 39's admission Facesheet indicated and admission date of August 11, 2025.
A review of Resident 39's History and Physical dated August 13, 2025, indicated Resident 39's assessment
included post-traumatic stress disorder (PTSD – mental health condition that occurs after
experiencing a traumatic event) secondary to MVA (motor vehicle accident) / trauma.
A review of Resident 39's MDS indicated Resident 39 had a BIMS score of 15 (cognitively intact).
A review of Resident 39's admission History Adult, dated August 11, 2025, indicated Resident 39 did not
have an AD.
On August 20, 2025, at 4:20 p.m., a concurrent interview and record review of Resident 39's admission
History Adult form was conducted with the DON. The DON stated upon admission the licensed nurses were
responsible for going over the admission packet with each resident and/or RP and verify if the resident had
an AD. The DON stated, if they did not have one, a Social Service Director (SSD) consult would be initiated,
and the SSD would follow up and provide information and education on how to formulate one. The DON
stated there was no documented weekly follow up which indicated Resident 39 and/or RP were provided
with follow up regarding AD. The DON further stated if there was no AD on file there was a potential for the
facility to not be able to honor their wishes for care.
A review of the facility's policy and procedure titled, Advance Directives, revised December 2023, indicated,
.this policy.to outline criteria for use of advance directives in the SNF.on admission the nurse will assess
and ask the patient or patient representative if he or she has established an advanced directive, and
request a copy if available.along with patient preferences for treatment this shall be incorporated in the plan
of care.in the event that the patient or patient's representative wishes to establish a new advance
directive.the social worker will provide the advance directive document and coordinate with
the.Ombudsman to be one of the witnesses.the interdisciplinary team on an ongoing basis will assess and
incorporate the patient's changing preferences.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555417
If continuation sheet
Page 3 of 14
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555417
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/21/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Desert Regional Medical Center D/P Snf
1150 North Indian Canyon Drive
Palm Springs, CA 92262
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Develop and implement a complete care plan that meets all the resident's needs, with timetables and
actions that can be measured.
Based on interview and record review, the facility failed to develop a comprehensive, person-centered care
plan to address a physician-ordered fluid restriction for one of one resident (Resident 40) reviewed.This
failure resulted in Resident 40's fluid restriction not being incorporated into the plan of care, which had the
potential to exacerbate resident's congestive heart failure (a condition which causes fluid buildup in the
body) and compromise his overall health status. Findings:On August 19, 2025 at 8:45 a.m., an observation
was conducted outside of Resident 40's room. A sign indicating a fluid restriction of 1500 milliliters (ml) was
posted on the wall. On August 19, 2025 at 8:46 a.m., an interview was conducted with Resident 40.
Resident 40 stated he was placed on fluid restriction due to difficulty breathing. A review of Resident 40's
admission Facesheet indicated an admission date of August 14, 2025. A review of Resident 40's History
and Physical, dated August 16, 2025, indicated an assessment of systolic congested heart failure. A review
of Resident 40's Active Order Profile indicated an order dated August 14, 2025, for fluid restriction of 1500
ml per 24 hours. On August 20, 2025 at 10:54 a.m., a concurrent interview and record review was
conducted with LVN 1. LVN 1 stated Resident 40 has a history of congestive heart failure and a fluid
restriction for the 1500 ml was ordered on August 14, 2025. LVN 1 stated licensed nurses are responsible
for initiating care plans. LVN 1 stated, no care plan had been initiated for fluid restriction. LVN 1 stated a
care plan for fluid restriction should have been initiated to ensure the plan of care was followed. On August
21, 2025 at 1:15 p.m., an interview with the Director of Nursing (DON) was conducted. The DON stated the
expectation is that when a licensed nurse received an order, it should be care planned for continuity of care.
A review of the facility's policy and procedures titled, DES SNF - PATIENT CARE PLAN, dated January 23,
2025, indicated, .develop and implement an effective and person-centered care plan that includes
instructions.The plan of care is initiated upon the admission of the patient to include at a
minimum.Physician orders.
Event ID:
Facility ID:
555417
If continuation sheet
Page 4 of 14
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555417
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/21/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Desert Regional Medical Center D/P Snf
1150 North Indian Canyon Drive
Palm Springs, CA 92262
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0692
Provide enough food/fluids to maintain a resident's health.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to ensure the physician's orders for fluid restriction were
followed for two of two residents (Residents 29 and 40) reviewed for nutrition and hydration.These failures
had the potential to:1. cause further electrolyte (minerals that help with water balance in the body)
imbalance for Resident 29, and2. exacerbate heart failure for Resident 40.Findings:
Residents Affected - Some
1.A review of Resident 29's admission Facesheet, indicated Resident 29 was admitted on [DATE], with
diagnoses which included acute kidney injury and hyponatremia (low salt levels in the body).
A review of Resident 29's Minimum Data set (MDS - and assessment tool) dated July 23, 2025, indicated
Resident 29 had a Brief Interview for Mental Status (BIMS - designed to quickly evaluate a resident's
cognitive function) use score of 15 (cognitively intact).
A review of Resident 29's Orders indicated restrict fluids, 1200 ml (unit of measurement) per 24 hours with
order date of July 23, 2025.
A review of Resident 29's care plan Fluid Maintenance Problem r/t., initiated on 7/23/25, indicated resident
had an electrolyte imbalance and on fluid restrictions, 1200cc (unit of measurement).interventions.record I
(input) and O (output).ensure nursing staff is aware of fluid restriction 1200ml.
A review of Resident 29's Oral Intake Flowsheet for July and August 2025, indicated Resident 29's oral
intake exceeded the 1,200 ml fluid restriction order on the following dates:
- July 24, 2025 – 1,580ml
- July 27, 2025 – 1,400ml
- July 29, 2025 – 1,600ml
- July 30,2025 – 1, 880ml
- August 1, 2025 – 1,340ml
- August 6, 2025 – 1,410ml
- August 11, 2025 – 1, 540ml
- August 13, 2025 – 2,100ml and;
- August 18, 2025 – 1, 320ml
On August 18, 2025, at 2:30 p.m., an observation outside of Resident 29's room, indicated a sign posted on
the wall showing fluid restriction 1,200 ml.
On August 18, 2025, at 2:32 p.m., during a concurrent observation and interview, Resident 29 was
observed with a water pitcher on the bedside table. Resident 29 stated she was aware of her fluid
restriction but was not sure how much she would drink from the pitcher.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555417
If continuation sheet
Page 5 of 14
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555417
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/21/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Desert Regional Medical Center D/P Snf
1150 North Indian Canyon Drive
Palm Springs, CA 92262
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0692
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
On August 19, 2025, at 11:54 a.m., during a concurrent observation and interview, Certified Nursing
Assistant (CNA)1 stated she was aware of Resident 29's fluid restriction and stated she would fill the
pitcher halfway, about 500 ml. CNA 1 stated she looked inside the pitcher and recorded the amount at the
end of her shift, then informed the nurses.
On August 19, 2025, at 2:15 p.m., during an interview with CNA 2, CNA 2 stated she provided a pitcher of
water at the start of her shift, but for residents on fluid restriction she would give a cup of approximately 240
ml and refill as needed, reporting totals to the nurses.
On August 20, 2025, at 1:17 p.m., during a concurrent record review of Resident 29's oral intake values and
interview with Registered Nurse (RN) 1, RN 1 stated Resident 29 was being treated for hyponatremia and
had an order for 1, 200 ml fluid restriction. RN 1 stated the oral intake exceeded the ordered amount on
July 24, 27, 29, and 30, and August 1, 6, 11, 13, and 18, 2025. RN 1 stated it was important to closely
monitor fluid intake to ensure compliance with physician orders to prevent further electrolyte imbalance.
On August 21, 2025, at 3:27 p.m., during a concurrent record review of Resident 29's oral intake values and
interview with the DON, the DON verified Resident 29's oral intake exceeded the 1,200 ml fluid restriction.
The DON stated, staff were expected to measure and account for the total intake and report to the
physician as needed. The DON further stated it was important to follow physician orders to ensure the
resident's hydration status was monitored and electrolyte balance maintained.
2. A review of Resident 40's admission Facesheet indicated an admission date of August 14, 2025, with
diagnoses which included congestive heart failure (CHF - a heart condition causing fluid buildup in the
body).
A review of Resident 40's Active Order Profile indicated a fluid restriction of 1500 ml per 24 hours, ordered
on August 14, 2025.
A review of Resident 40's Oral Intake indicated:
-August 17, 2025: 2,200 ml
-August 18, 2025: 2,460 ml
On August 19, 2025, at 8:45 a.m., an observation was conducted outside of Resident 40's room, where a
sign was posted on the wall indicating Fluid Restriction: 1,500 ml.
On August 19, 2025, at 8:46 a.m., an interview was conducted with Resident 40. Resident 40 stated he was
placed on fluid restriction due to difficulty breathing.
On August 19, 2025, at 4:07 p.m., a concurrent interview and record review was conducted with CNA 4.
CNA 4 stated he was aware Resident 40 was on a fluid restriction, and residents on fluid restriction should
not be given more than 400 ml of water in the pitcher during the day. CNA 4 stated, Resident 40 exceeded
the 1,500 ml fluid restriction on August 17 and August 18, 2025. CNA 4 stated it was important to follow
physician orders to ensure Resident 40's condition did not worsen.
On August 20, 2025, at 10:55 a.m., a concurrent interview and record review was conducted with Licensed
Vocational Nurse (LVN) 1. LVN 1 stated Resident 40 consumed more fluids than allowed according
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555417
If continuation sheet
Page 6 of 14
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555417
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/21/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Desert Regional Medical Center D/P Snf
1150 North Indian Canyon Drive
Palm Springs, CA 92262
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0692
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
to the physician's orders for fluid restriction and staff should have followed the physician's orders. LVN 1
stated it was important to follow physician orders because excess fluids could cause fluid overload,
worsening heart problems, and difficulty breathing.
On August 21, 2025 at 1:15 p.m., an interview was conducted with the DON. The DON stated the staff
expectation was to follow the physician's orders for fluid restriction.
A review of the facility's policy and procedure titled, DES SNF – NUTRITION AND HYDRATION,
dated January 23, 2025, indicated, .patients are provided and offered adequate nutrition and hydration,
consistent with physician's orders.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555417
If continuation sheet
Page 7 of 14
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555417
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/21/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Desert Regional Medical Center D/P Snf
1150 North Indian Canyon Drive
Palm Springs, CA 92262
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a
licensed pharmacist.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure safe medication administration
practices were implemented to meet the needs of the residents when: 1. One nurse was observed to not
use the pill cutter to cut a medication tablet in half and instead, by hand to prepare and administer for one
of four residents (Resident 10) 2. One nurse was observed to leave the resident's room before the resident
finished one medication solution for one of four residents (Resident 42) 3. One blood pressure medication
with hold parameters was administered not in accordance with the physician order and without clarification
of the order for one of five residents reviewed (Resident 32) These failures had the potential for residents to
receive inadequate medication therapy.1. On August 19, 2025, at 8:10 a.m., during a medication pass
observation with RN 5, it was noted RN 5 prepared one of Resident 10's medication, citalopram
(medication to treat mood disorder) 20 mg (milligram - unit of measurement) tablet, by breaking the tablet in
half using gloved hands. Resident 10's medical record was reviewed on August 19, 2025, and the following
was noted: The resident was a [AGE] year-old who was admitted to the facility on [DATE], with diagnoses
including hip fracture and other fractures of left thigh bone; There was a physician order on August 2, 2025,
for citalopram 20 mg, 1/2 tablet to be given to the resident daily for depression (mood disorder) manifested
by verbalization of distress; There was a physician order on August 7, 2025, for pill cutter with the direction
to use as directed; The medication administration record in the resident's medical record indicated
citalopram 10 mg (1/2 tablet) was given daily. On August 19, 2025, at 11:20 a.m., during an interview, RN 5
acknowledged RN 5 used the gloved fingers to break the citalopram tablet in half and agreed the pill cutter
should have been used. RN 5 stated the pill cutter was not available in the resident's medication cassette
and normally it would be used to cut the pill in half. On August 21, 2025, 11:15 a.m., during an interview,
the DON stated, to be accurate, the tablet should have been cut in half using the pill cutter. The facility's
policy and procedure titled, Medication Administration, approved, 09/22/2022, was reviewed, and it
indicated: .All medications shall be administered utilizing appropriate safe administration technique .to help
prevent and/or reduce the occurrence of medication-related errors . 2. On August 19, 2025, at 8:30 a.m.,
during a medication pass observation with RN 5, it was noted RN 5 prepared one of Resident 42's
medication, Healthylax (brand name: Miralax, medication to treat or prevent constipation) 17 gram powder
packet, by mixing it with approximately 6 ounces of water in a cup. RN 5 gave the cup to Resident 42, who
was observed to take the mixed medication solution in the cup using the straw and to place the cup on the
bedside tray. RN 5 administered the rest of the morning medications to Resident 42. RN 5 instructed the
resident to continue to sip the medication solution in the cup before leaving the resident's room. After RN 5
left the resident's room, it was observed the cup with the mixed solution on the bedside tray was still
approximately half full. Resident 42's medical record was reviewed on August 19, 2025, and the following
was noted: The resident was a [AGE] year-old, who was admitted to the facility on [DATE], with diagnoses
including rib fracture; There was a physician order on August 13, 2025, for the generic for Miralax 17 gram
powder packet to be given to the resident daily to prevent constipation;The medication administration
record in the resident's medical record indicated the full dose of the generic for Miralax 17 gm was
administered on August 19, 2025. On August 19, 2025, at 11:20 a.m., during an interview, RN 5
acknowledged RN 5 left the room before Resident 42 finished taking Healthylax. RN 4 stated RN 5 should
have stayed until the administration of healthylax solution was completed. On August 21, 2025, at 11:15
a.m., during an interview, the DON agreed the Healthylax solutions should have been
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555417
If continuation sheet
Page 8 of 14
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555417
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/21/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Desert Regional Medical Center D/P Snf
1150 North Indian Canyon Drive
Palm Springs, CA 92262
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
fully consumed by the resident before RN 5 left the resident's room. The facility's policy and procedure
titled, Medication Administration, approved, 09/22/2022, was reviewed, and it indicated: .All medications
.will be administered in a safe manner following The Five Rights .The correct dosage of the drug will be
verified . 3. On August 19, 2025, Resident 32's medical record was reviewed, and the following was noted:
The resident was a [AGE] year-old, who was admitted to the facility on [DATE], with diagnoses including
elevated CK level (indication of muscle or heart damage) and troponin level (indication of damage to heart
muscle); There was a physician order on August 9, 2025, for losartan (medication to treat high blood
pressure) 50 mg with the direction to give the resident one tablet daily for hypertension (high blood
pressure) and the parameter to hold the dose if systolic blood pressure (SBP) is less than 120 (top number
in a blood pressure reading in millimeter of mercury, mmHg) or blood potassium level (a test to monitor
conditions of kidney and heart, measured in millimoles per liter, mmol/L) is greater than 5; The blood
pressure was measured and documented in the resident's medical record daily. However, the potassium
level was obtained and documented on August 5 and August 18, 2025; The medication administration
record in the resident's medical record indicated losartan 50 mg was documented as administered daily,
except on August 12, 2025 for SBP of 115; There was corresponding documentation of SBP for each daily
administration of losartan. There was no daily potassium level corresponding to the daily administration of
losartan. On August 20, 2025, at 3:53 p.m., during an interview, Pharmacist 1 stated, after reviewing the
potassium level being included in the parameters for losartan, it would be prudent to have the parameter
associated with the blood pressure medication. Pharmacist 1 stated the potassium level was not expected
to be ordered daily for nursing home residents. When asked how the nurse was expected to carry out the
physician order with such parameter associated with losartan, Pharmacist 1 stated the losartan dose
should be given according to the parameter based on the last blood potassium level available. Pharmacist 1
stated it would not make sense to have daily level of potassium available for residents in the nursing home.
Pharmacist 1 stated Pharmacist 1 would not question and clarify the order with the physician regarding the
parameter that included checking for potassium level, which is not available daily, prior to administering the
daily losartan dose. On August 20, 2025, at 4:25 p.m., during an interview, the DON stated the DON had
not seen a parameter that included checking for potassium level prior to administering the blood pressure
medication. The DON stated the included parameter for the order would not be a wise practice by the
provider. The DON stated if the potassium level was that important the DON would expect the physician to
order more frequent levels of potassium. The DON stated the order should have been clarified. The facility's
policy and procedures titled, Medication Regimen Review, (MRR) approved, 03/20/2025, was reviewed,
and it indicated: .Irregularity refers to any event that is inconsistent with usual, proper, accepted, or right
approaches to providing pharmaceutical services .A pharmacist performs a MRR at a minimum of once a
month on all patients, and more frequently if necessary. This review .Includes a review of all clinical records
.Specifies findings that are irregularities to generally accepted practice .
Event ID:
Facility ID:
555417
If continuation sheet
Page 9 of 14
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555417
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/21/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Desert Regional Medical Center D/P Snf
1150 North Indian Canyon Drive
Palm Springs, CA 92262
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0804
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review, the facility failed to provide food with appetizing taste
according to residents' preferences for four of 23 sampled residents (Residents 10, 23, 40, and 41). This
failure had the potential to decrease the nutritional intake and negatively affect the nutrition status of
Residents 10, 23, 40 and 41. Findings: On August 18, 2025, the following interviews were conducted: - At
1:26 p.m., Resident 41 stated, chicken is like leather. - At 1:36 p.m., Resident 40 stated, chicken is dry and
tough to chew. - At 1:40 p.m., Resident 10 stated, food not good, meat entrees taste dry and rubbery. - At
3:31 p.m., Resident 23 stated, food is hit miss, no taste, mushy texture. On August 20, 2025, at 12:15 p.m.,
during a concurrent observation and interview with the Registered Dietitian (RD), a test tray (to evaluate the
quality of a meal during a meal service and identify any areas for improvement) of pork loin (pureed diet)
and baked chicken (regular diet) was evaluated during meal service. The chicken was observed to be
bland, dry and with gritty texture. The RD stated the chicken was dry, overcooked and lacked seasoning.
The RD stated dietary staff were expected to follow standardized recipes and maintain proper temperature
hold times to ensure food was flavorful and not dry or overcooked. The RD further stated unappetizing food
could lead to residents refusing meals, which could contribute to malnutrition (a condition in which the body
does not get the right amount of nutrients). A review of the facility's policy and procedure [NAME] Essential Duties and Responsibilities, revised February 2014, indicated, .preparation of high-quality food
items according to standardized recipes or instructions in an efficient manner.serve meals or prepare.using
correct portioning.ensuring food is at the correct temperature and is attractive and tasty.
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555417
If continuation sheet
Page 10 of 14
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555417
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/21/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Desert Regional Medical Center D/P Snf
1150 North Indian Canyon Drive
Palm Springs, CA 92262
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve
food in accordance with professional standards.
Based on observation, interview and record review, the facility failed to ensure safe and sanitary food
preparation and storage practices in the kitchen when: 1. One bag containing a yellow and orange colored
liquid was stored in the walk-in refrigerator unlabeled and undated. 2. One package of small, round and
brown dessert item was stored in the portable walk-in freezer unlabeled and undated. 3. One sandwich was
stored in the resident's refrigerator inside the nourishment room unlabeled, undated, and readily available
for use. These failures had the potential to cause foodborne illness (stomach illness acquired from ingesting
contaminated food) in a medically vulnerable population of 23 residents who receive food in the facility.
Findings: 1. On August 18, 2025, at 10:15 a.m., a concurrent observation and interview was conducted with
the Dietary Services Supervisor (DSS) in the walk-in refrigerator. A bag with yellow and orange liquid was
observed unlabeled and undated. The DSS stated the bag contained liquid eggs which usually came in two
bags in a box and further stated, the bag must have been taken out of the box. The DSS verified the bag
did not have a label or date. The DSS stated all items stored in the refrigerator should be labeled with the
name of the item and received and/or use-by dates to prevent any food borne illness to the residents. 2. On
August 18, 2025, at 10:28 a.m., a concurrent observation and interview was conducted with the DSS in the
portable walk-in freezer. One package of small, round and brown dessert items was observed unlabeled
and undated. The DSS stated the package contained cheesecake which normally came in a box and must
have been taken out of the box. The DSS stated it should have had a label with received and/or use-by
date. On August 20, 2025, at 11:50 a.m., an interview was conducted with the Registered Dietitian (RD).
The RD stated staff were expected to label all items stored in the refrigerator and freezer with the
appropriate name and use by dates to ensure food was safe to serve to the residents and avoid foodborne
illness. 3. On August 20, 2025, at 8:50 a.m., a concurrent observation and interview of the resident
nourishment refrigerator was conducted with a Certified Nursing Assistant (CNA) 2. CNA 2 stated the
refrigerator was designated for storing residents' snacks, drinks, and outside food brought in by family. A
plate with two halved sandwiches was observed stored in the refrigerator covered, but unlabeled and
undated. CNA 2 stated the sandwich should have been labeled and dated. CNA 2 stated without a proper
label, there was no way to determine if the sandwich was safe for consumption, which could lead to
foodborne illness. On August 20, 2025, at 11:50 a.m., an interview was conducted with the RD. The RD
stated staff were expected to label all items stored in the nourishment refrigerator with the appropriate
name and use-by dates to ensure food was safe to serve and avoid food borne illness. On August 21, 2025,
at 3:15 p.m., an interview was conducted with the DON. The DON stated staff were expected to place a
label or a residents' sticker on all items stored in the nourishment refrigerator. The DON stated without
proper labeling, there was potential for food borne illness if expired or unsafe food was served to residents.
A review of the facility's policy and procedure titled, Food and Supply Storage, dated January 2025,
indicated, .all food, non-food items and supplies used in food preparation shall be stored in such a manner
as to prevent contamination to maintain the safety .of the food .label and date unused portions and open
packages. A review of the facility's policy and procedure titled, Food from outside Sources, dated December
2023, indicated, .this policy applies to the Skilled Nursing Facility (SNF) at Desert Regional Medical Center
(DRMC).it is the policy of the SNF to provide guidelines concerning safety and appropriateness of food
items.food brought in from outside sources shall be labeled with the patient's information and dated with the
date the item was received.the facility shall retain a refrigerator designated for patient food, and all
perishable.items shall be stored and discarded consistent
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555417
If continuation sheet
Page 11 of 14
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555417
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/21/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Desert Regional Medical Center D/P Snf
1150 North Indian Canyon Drive
Palm Springs, CA 92262
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
with the indications on the container, if noted.foods held in refrigerated or other storage areas shall be
covered.stored appropriately.clearly labeled and dated.
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555417
If continuation sheet
Page 12 of 14
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555417
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/21/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Desert Regional Medical Center D/P Snf
1150 North Indian Canyon Drive
Palm Springs, CA 92262
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0814
Dispose of garbage and refuse properly.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review, the facility failed to ensure proper disposal of garbage
when multiple debris items were found on the ground outside of the designated container and not stored in
the appropriate container. This failure had the potential to attract pests and cause infection control
issues.Findings:On August 18, 2025, at 11:05 a.m., during a concurrent observation and interview with the
Dietary Services Supervisor (DSS), in front of the dumpster storage area, multiple debris items including,
wood scraps, pallets, and cardboard were observed on the ground and surrounding area. The DSS stated
there should not be any debris, wood scraps, pallets, or carboard on the ground and around the dumpster
compactor machine. The DSS stated these items could attract pests and could cause infection control
issues.On August 20, 2025, at 12:15 p.m., during an interview with the Registered Dietitian (RD), the RD
stated the dumpster compactor machine area should be kept clean and inspected daily to ensure no
garbage, wood scraps, or cardboard boxes were left on the ground. The RD further stated this could result
in pest infestation and infection control issues.On August 21, 2025, at 3:15 p.m., during an interview with
the Director of Nursing (DON), the DON stated the dumpster compactor machine area should be kept clean
and free of garbage, wood scraps, and cardboard boxes to prevent potential pest infestation and infection
control issues.A review of the U.S FDA Food Code 2022, Section 5-501.115 , Maintaining Refuse Areas
and Enclosures, indicated, .storage area and enclosure for refuse, recyclables, or returnables shall be
maintained free of unnecessary items, as specified under S 6-501.114, and clean.Section 5-501.116 (B),
Cleaning Receptables, indicated, .soiled receptacles and waste handling units for refuse, recyclables, and
returnables shall be cleaned at a frequency necessary to prevent them from developing a buildup of soil or
becoming attractants for insects and rodents.
Residents Affected - Many
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555417
If continuation sheet
Page 13 of 14
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555417
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/21/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Desert Regional Medical Center D/P Snf
1150 North Indian Canyon Drive
Palm Springs, CA 92262
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
Based on interview and record review, the facility failed to follow its policy and procedure for the two-step
tuberculosis (TB - an infectious disease which affects the lungs or other parts of the body) screening, a
requirement for the annual health examinations, for two of eight staff members reviewed.This failure had the
potential to place staff and vulnerable residents at risk for exposure to infection.Findings:On August 21,
2025, the facility's employee files were reviewed. Two employee files indicated the following: 1. Certified
Nurse Assistant 4 (CNA 4) - No documentation was found indicating the annual tuberculosis screening was
completed in 2022.2. Registered Nurse 2 (RN 2) - No documentation was found indicating the annual
tuberculosis screening was completed in 2024.On August 21, 2025, at 10:20 a.m., a concurrent interview
and record review was conducted with the Senior Human Resources Generalist (SHRG). The SHRG stated
these two staff members did not complete their annual tuberculosis screenings timely. The SHRG stated
there was no email communication for CNA 4 in 2022 or for RN 2 in 2024, regarding missed annual
tuberculosis screenings and both were allowed to continue working. The SHRG stated it was important for
staff to complete the annual tuberculosis screenings timely to prevent the risk of infection exposure and
ensure resident safety. The SHRG further stated staff should not be allowed to work until their annual
tuberculosis screenings were completed. On August 21, 2025, at 10:25 a.m., a concurrent interview and
record review was conducted with the SHRG. The SHRG stated RN 2 was required to complete a two-step
tuberculosis testing due to not completing a tuberculosis screening in 2024. The SHRG stated RN 2 did not
complete the second step, which was scheduled on January 29, 2025. On August 21, 2025, at 3:41 p.m., a
concurrent interview and record review was conducted with RN 2. RN 2 stated he did not complete the
annual tuberculosis screening in 2024 and was not aware he was required to complete a two-step
screening in January 2025. RN 2 stated he should have followed up on the January 30, 2025, email
reminder to complete the second step. RN 2 stated tuberculosis screenings should be completed
annually.On August 21, 2025, at 4:02 p.m., a concurrent interview and record review of the facility's policy
and procedure titled, DES HR 46 ANNUAL HEALTH REVIEW, dated October 19, 2023. with the Human
Resource Manager (HRM) was conducted. The HRM stated no policy outlining further action when staff fail
to comply with the TB screening. The HRM stated staff should be removed from the schedule if they are not
compliant, but this practice was not currently being implemented. The HRM stated the outcome of
noncompliance could be potential exposure of residents, who are vulnerable population and staff.On
August 21, 2025, at 4:38 p.m., a concurrent interview and record review with the Director of Nursing (DON)
was conducted. The DON stated CNA 4 did not complete the annual tuberculosis screening in 2022, and
RN 2 did not complete the annual tuberculosis screening in 2024 or the second step of the two-step
tuberculosis screening in January 2025. The DON stated the risk of exposure was high and could have
potentially transmitted a communicable disease to residents. A review of the facility's policy and procedures
titled, DES HR 46 ANNUAL HEALTH REVIEW, dated October 19, 2023, indicated, .Employees need to
complete their annual health review by the following dates.TB test must be completed yearly within month
of hire.Annual Questionnaire, labs, and monitoring.Due on Anniversary of date of hire.If employees are not
complete by the end of the month of hire (unless on LOA), a report is sent to Human Resources (HR) for
further action per HR policy.If the employee remains non-compliant at 60 days, the matter will be referred to
HR for appropriate action which may include suspension until completed or termination.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555417
If continuation sheet
Page 14 of 14