F 0686
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review the facility failed to ensure one resident (Resident 1) of three sampled residents
received care to prevent the development of a pressure injury (damage to skin because of continuous
pressure) when Resident 1 developed a Stage 3 pressure injury on the sacrococcygeal (the area between
the hip bone on person ' s back and the tailbone) region.
Residents Affected - Few
This failure resulted in Resident 1 obtaining a facility acquired Stage 3 pressure injury (the loss of skin
which extends to the tissue beneath the skin).
Findings:
A review of an admission record indicated Resident 1 was initially admitted to the facility on [DATE] with
diagnoses which included rheumatic tricuspid insufficiency (a heart condition in which the valve between
two heart chambers does not close properly resulting in the heart working harder than it should), chronic
combined systolic and diastolic heart failure (a condition in which the heart does not pump blood as well as
it should) , and pulmonary hypertension (high blood pressure in the arteries and lungs).
A review of Resident 1's order summary report indicated the physician ' s order, [All] Care plan read and
approved by MD [physician] .[ordered on] 6/27/23 .
A review of Resident 1's progress note dated 6/28/23 at 3:54 p.m. indicated, admission Braden Scale [a
tool used to predict pressure injury risk] of 11 [a score of 10-12 is high risk of developing a pressure injury].
A review of Resident 1's care plan for, Bowel/bladder incontinence [unable to control bowel/bladder] related
to cognitive loss [the thought process], decreased awareness of urge was initiated on 6/28/23. Staff were to
provide, .perineal care [area between the anus and the vulva] care AM [in the morning], PM [in the
afternoon/evening], and after each incontinence .[to assist Resident 1 to meet the goal of] .free of skin
breakdown x 90 days [by] 10/1/23 .
A review of Resident 1's care plan for, Potential for skin breakdown related to history of skin breakdown,
[history] of bruises or skin tears due to fragile skin, incontinence, others was initiated 6/28/23. Staff were to
provide, .incontinence care as needed .monitor for discoloration, bruises, swelling, skin tears or redness
and report promptly .pressure relieving mattress as needed .treatment as ordered .turn and reposition
frequently as needed .[to assist Resident 1 to meet the goal of] Have less skin tears or bruises x90 days
.will be healed .no bruises or skin tears x90 days by [10/1/23] .
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
555421
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555421
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Stonebrook Post Acute
4367 Concord Boulevard
Concord, CA 94521
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0686
A review of Resident 1's order summary report indicated the following physician ' s orders:
Level of Harm - Minimal harm
or potential for actual harm
Skin protection for incontinence associated dermatitis [skin inflammation] on sacrococcygeal region,
Residents Affected - Few
gluteal cleft [the groove between the buttocks], opposing medial buttock region: Apply [moisture barrier
ointment] every shift [starting on 6/28/23] .[and] as needed [starting on 6/28/23] .
Turn and reposition as needed off load from pressure areas. Observe decubitus [lying down] areas every
shift and notify MD for skin discoloration .every shift [starting on] 6/28/23 .
A review of Resident 1's Minimum Data Set (MDS, an assessment tool) dated 7/3/23 indicated, Resident
has pressure .injury, a scar over bony prominence, or a non-removable dressing/device .[facility chose] No
.Does this resident have one or more unhealed pressure .injuries? .[facility chose] No .
A review of social service progress notes dated 7/3/23, 7/10/23, and 8/7/23 indicated Resident 1 was
cooperative, communicative, and motivated.
A review of progress notes dated 7/7/23 at 11:15 a.m., 7/13/23 at 11:15 a.m., 7/21/23 at 12:46 p.m., and
7/28/23 at 1:03 p.m. indicated a Braden Scale (a tool to predict pressure injury risk) score of 12 which
indicated Resident 1 was at high risk for developing a pressure injury.
A review of Resident 1's progress note dated 8/6/23 at 1:07 a.m. indicated, .MASD on coccyx sacral
[sacrococcygeal] area .
A review of Resident 1's order summary report indicated the following physician order, Eroded skin
lesion/Open wound on sacrococcygeal region combined with [MASD] Treatment Order: Apply .hydrophilic
wound dressing paste [a paste used to keep a wound protected from moisture] .3x [three times] per day
and as needed for episodes of incontinence. Paste should be applied after every stool and does not need to
be scrub [sic] off completely. After stooling, remove soiled part of cream with wet cloth or wet gauze, avoid
scrubbing. Notify MD for progression. (Only apply on areas with eroded/ open lesions) every shift .[starting
on 9/11/23 .[and] as needed .starting on 9/11/23 .
A review of Resident 1's progress note dated 9/23/23 at 6:09 a.m. indicated, .eroded skin lesion to
sacrococcygeal region combined with MASD .
A review of Resident 1's progress note dated 10/1/23 at 4:13 p.m. indicated, Sacral with open area, with
scant red drainage, pink in color .
A review of a progress note initiated on 10/13/23 indicated Resident 1 needed extensive assistance from
staff for bed mobility, toilet use, and transfers from surface to surface.
A review of Resident 1's progress note dated 10/30/23 at 11:19 a.m. indicated, .Open Wound on
sacrococcygeal region, measurement 1.5x2x0.1cm [centimeter, a unit of measure] combined with [MASD]
.Continue same treatment as ordered .
A review of Resident 1's order summary report indicated, Stage 3 coccyx [injury] Treatment Order: Cleanse
with NSS [normal saline, a cleaning solution] Pat dry, Apply [Brand Name] barrier film on peri-wound [the
area surrounding the wound] areas, calcium alginate [a substance used to assist in
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555421
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555421
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Stonebrook Post Acute
4367 Concord Boulevard
Concord, CA 94521
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0686
Level of Harm - Minimal harm
or potential for actual harm
wound healing] impregnated with [leptospermum honey which helps with wound healing] on wound bed
then secure with [foam dressing] every day .in the morning .and [as needed] soiling .[starting on] 11/16/23 .
A review of Resident 1's Discharge summary dated [DATE] at 3:25 p.m. indicated, .Resident was admitted
to [facility] for skilled services. During her stay there .developed an open area on her coccyx while in house.
Residents Affected - Few
A review of Resident 1's progress note dated 11/18/23 at 11:30 a.m. indicated, Coccygeal eroded skin
reclassified by [physician] to Stage 3 pressure injury 2x3 cm in size/ progressing .
A review of Resident 1's MDS dated [DATE] indicated, Resident has a pressure .injury, a scar over bony
prominence, or a non-removable dressing/device .[facility chose] Yes .Does this resident have one or more
unhealed pressure .injuries? .[facility chose] Yes .Number of Stage 3 pressure [injuries] .1 .
In an interview and record review of Resident 1's medical chart on 3/5/24 at 4:15 p.m., the WN confirmed
Resident 1 did not have a pressure injury upon admission to the facility. The WN also confirmed Resident 1
did not have a low air-loss (LAL) mattress (a type of pressure relieving mattress). The WN stated Resident
1's MASD was, profuse eroded skin on the sacral area. There was no measurable depth .the wound was a
Stage 2 [a partial-thickness skin loss involving the outer most layer of the skin and/ or the dermis layer
which contains nerve endings, sweat glands and oil glands, hair follicles, and blood vessels]. The WN
further stated the physician assessed Resident 1's wound and determined it had progressed to a Stage 3.
In a telephone interview and concurrent record review on 4/30/24 at 3:30 p.m., the DON confirmed there
was no care plan for Resident 1's Stage 3 sacrococcygeal wound in her medical chart. The DON stated a
care plan should have been initiated for each skin concern.
A review of the facility's undated policy and procedure titled Prevention of Pressure [Injuries] indicated,
Protect against adverse effects of external mechanical forces: friction, shear and pressure .Systematically
reposition and turn frequently while in bed .Pressure reduction devices (i.e. mattresses) should be
considered for bed-bound/ chair-bound residents. Apply pressure-reducing mattress or air mattress to bed
upon admission .
A review of the facility's undated policy and procedure titled Treatment of Pressure [Injuries] indicated,
Residents with pressure [injuries] can expect to maintain and/or improve skin integrity .Care planning must
be provided by licensed nursing personnel .Implementation may include other caregivers under the
direction of the Nursing Supervisor and MDS Coordinator .At the time any stage II, III, IV [injury] is first
identified .Initiate a plan of care including reassessment interval . Monitor response to treatment [with
every] dressing change or according to plan of care and document changes in wound status .At least every
7 days, evaluate ulcer as in plan of care as indicated .Implement measures for minimize of pressure
[injuries] .Position resident off pressure ulcers .It is the policy of the [facility] to complete a .reassessment
using the Braden Scale will be done quarterly.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555421
If continuation sheet
Page 3 of 3