F 0919
Make sure that a working call system is available in each resident's bathroom and bathing area.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure that call light was within reach for two
of four sample residents (Resident 1 and 2) reviewed, when Resident 1's call light was observed wrapped
around the left bed rail with the cord hanging down towards the floor, while the bedside table was placed
against the left bed rail, obstructing access to the call light. Resident 2's call light was observed clipped to
the top portion of the bed with the cord oriented away from Resident 2, placing it out of Resident 2's
reach.This failure had the potential to delay Resident 1 and 2's ability to request assistance when needed,
increasing the risk of unmet care needs, and exacerbating the confusion of Resident 1 and 2, leading to
possible Injury.During a review of Resident 1's face sheet (contains demographic and medical information)
indicated Resident 1 was admitted to the facility on [DATE], with diagnoses that included chronic kidney
disease stage 3B (moderate to severe kidney function loss), repeated falls. During a review of Resident 2's
face sheet (contains demographic and medical information) indicated Resident 2 was originally admitted to
the facility on [DATE], with diagnoses that included nondisplaced bimalleolar fracture (a broken ankle where
both the inner and outer ankle bones are fractured but remain in their corrected alignment and position) of
right lower leg, repeated falls. During a concurrent observation and interview on December 2, 2025, at
11:02 AM, with Resident 1, in resident 1's room, Resident 1 mentioned that he is unaware of the location of
the call light and cannot recall the last time he experienced a fall within the facility. It was observed that the
resident's call light was wrapped around the left bed rail, with the cord hanging down towards the floor, and
the bedside table was placed against the left bed rail, obstructing access to the call light. During
observation on December 2, 2025, at 11:03 AM, Resident 2, who shares a room with Resident 1, was
found asleep in bed. It was observed that the call light designated for Resident 2 was attached to the upper
section of the bed, with the cord oriented away from Resident 2, placing it out of Resident 2's reach. During
a concurrent observation and interview on December 2, 2025, at 11:05 AM, in Resident 1 and 2's room
with the Certified Nursing Assistant (CNA 1), CNA 1 reported that both Resident 1 and Resident 2 are
capable of moving their hands to access the call light; however, when the CNA requested Resident 1 to
reach for the call light, Resident 1 was unable to do so. Subsequently, the CNA roused Resident 2 and
asked Resident 2 to reach for the call light, but Resident 2 also could not reach it. When inquired about the
policy concerning the call light, the CNA indicated that the policy specifies that the call light should be
within reach. During an interview on December 2, 2025, at 11:33AM with License Vocational Nurse (LVN 1),
LVN 1 stated, the call light must be within reach. During a concurrent record review and interview on
December 2, 2025, at 11:50 AM, with the Director of Nursing (DON) and the Assistant Director of Nursing
(ADON). During this meeting, both DON and ADON reviewed the photograph depicting the placement of
the call light for Residents 1 and 2. They confirmed that the call light was situated beyond the reach of both
residents, which is
Residents Affected - Few
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
555435
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555435
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/02/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Canyons Post-Acute
1350 Reche Canyon Rd
Colton, CA 92324
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0919
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
unacceptable. The DON stated that it is the responsibility of the staff to ensure that the call light remains
accessible after they have attended to the residents or participated in any activities. In this case, the
established policy is not being followed. The DON further pointed out that resident confusion does not
excuse the failure to keep the call light within reach. A concurrent interview and record review were
conducted with both the DON and ADON. The call light policy was reviewed, which specifies, '5. When the
resident is in bed or confined to a chair, ensure the call light is within easy reach of the resident.' Both DON
and ADON affirmed that this is indeed their policy.
Event ID:
Facility ID:
555435
If continuation sheet
Page 2 of 2