F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Develop and implement a complete care plan that meets all the resident's needs, with timetables and
actions that can be measured.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to follow their policy and procedure (P&P) for resident abuse
for one of three sampled residents (Resident 1) when Resident 1's care plan (an individualize treatment
plan) was not updated or revised and enhanced monitoring was not implemented. This failure had the
potential to result in Resident 1 having psychosocial (affecting person's feelings, emotions, relationships,
and sense of well-being) harm to residents such as fear, anxiety and loss of trust in staff.Findings: An
unannounced visit was conducted to the facility on August 5, 2025, for an investigation of a facility reported
incident of abuse. During a review of Resident 1's Face Sheet (FS- a document containing patient
demographics), the FS indicated, Resident 1 was admitted to the facility on [DATE]. A review of Resident
1's History and Physical (H&P - a document containing demographic information), dated January 8, 2025,
indicated Resident 1 has a history of depression (feeling sad, hopeless for long period), paraplegia (unable
to move or feel both legs) secondary to self-inflicted gunshot wound, and left sided weakness. During an
interview on August 5, 2025, at 3:14 PM, with Resident 1, Resident 1 claimed Certified Nurse Assistant
(CNA 1) hit him on his buttocks and thighs while getting dressed. Resident 1 stated he did not want CNA 1
to get fired, he was just concerned that if he did not say anything it would happen again. During an
interview on August 5, 2025, at 4:11 PM, with the Director of Nursing (DON), the DON stated that CNA 1
was suspended until the investigation completed. The DON further stated no inventions were in place in the
care plan to monitor Resident 1 during the investigation process. The DON stated she was unable to
substantiate the allegation at this time. During an interview on August 6, 2025, at 11:37 AM, with the DON,
the DON stated that the importance of the care plan is to make everyone aware of incidents and it is
important to be used on the residents to make sure they are emotionally and psychosocially ok after an
abuse allegation. During a concurrent interview and record review on August 6, 2025, at 12:42 PM, with the
DON, the P&P titled Resident abuse, neglect, prevention, investigation, and reporting, dated August 18,
2021, was reviewed. The P&P indicated, .During the investigation process, actions will be taken to assure
the residents health and safety. This includes but is not limited to: Assessment, care planning, supervision
of resident, assignment of staff and monitoring the support, needs and behaviors of the residents.staff
member responsibility. Director of nursing.will oversee the process for reporting, investigating, interventions
and corrective action taken during the incident. The DON stated that the policy was not followed, and she
should have updated the care plan right away.
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
555443
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555443
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/06/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
HI-Desert Medical Center D/P Snf
6601 White Feather Rd
Joshua Tree, CA 92252
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0657
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed,
and revised by a team of health professionals.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to follow their policy and procedure (P&P) for resident
documentation of care plan for one of three sampled residents (Resident 2) when Resident 2's care plan
(an individualize treatment plan) was not updated with description of changes in Resident 2's condition and
behaviors. This failure had the potential to result in Resident 2 deterioration, emotional distress and an
increase in the risk of injury to self, other residents, and staff.Findings: An unannounced visit was
conducted to the facility on August 6, 2025, for an investigation of a facility reported incident of resident
abuse. A review of Resident 1's Face Sheet (FS- a document containing patient demographics), the FS
indicated, Resident 1 was admitted to the facility on [DATE]. A review of Resident 1's History and Physical
(H&P - a document containing demographic information), dated March 2, 2025, indicated, Resident 1 has a
history of depression (feeling sad, hopeless for long period), cerebrovascular accident (CVA- known as a
stroke where the blood flow to the brain is disrupted causing brain damage), complete immobility due to
severe physical disability, diabetes (high blood sugar), and hypertension (high blood pressure) A review of
Resident 2's FS indicated, Resident 2 was admitted to the facility on [DATE]. A review of Resident 2's H&P,
dated September 6, 2024, indicated, Resident 2 has a history of subdural hemorrhage ( a bleed between
the brain and its outer covering (the dura) caused by a head injury), expressive and receptive (able to
receive) aphasia (difficulty speaking, understanding, reading, or writing because of brain damage),
dementia (condition where a person's memory, thinking, and ability to make decisions gets worse over time
because of damage to the brain). A review of Resident 2's SS [Social Service] note, dated August 5, 2025,
by the Social Worker (SW), indicated the inappropriate language and behavior from Resident 2 toward
Resident 1, .I am extremely concerned about the safety of [Resident 1] . there is a pattern of inappropriate
and potentially unsafe behavior. During an interview on August 6, 2025, at 1:25 PM, with Resident 1,
Resident 1 stated she is friend with Resident 2, she is afraid of Resident 2 because he gets angry at other
people. During an interview on August 6, 2025, at 2:55 PM, with the SW, the SW stated that when she
attempted to speak with Resident 2 regarding reports of Resident 2 feeding Resident 1, Resident 2
becoming upset when staff instructed him to leave Resident 1 alone, and Resident 2 responded No and
walked away. During an interview on August 6, 2025, 3:24 PM, with Registered Nurse (RN1), RN1 stated,
Resident 2 has been overly aggressive within the last week. A review of Resident 2's nursing narrative (a
note done by the nursing staff), dated July 22, 2025, indicated .patient [Resident 2] was observed
screaming, yelling and slamming room door. During a concurrent telephone interview and record review on
August 12, 2025, at 4:02 PM, with RN1, Resident 2's LTC [Long Term Care] Neurological IPOC [Individual
Plan of Care] (long term care plan- document that has the plan of care for resident regarding things to do
with brain), dated May 19, 2025, was reviewed. The long-term care plan indicated, .document in Ad Hoc
Form [area where nursing staff can document] every outburst, elevation in voice or aggressive behavior last
evaluated on June 24, 2025. RN1 verified that the last time a nursing staff documented on Ad Hoc Form
was June 24, 2025. RN 1 stated that Resident 2's nurse should document any time Resident 2 had an
outburst, elevation in voice or aggressive behavior. RN1 stated that the plan of correction should have been
updated since Resident 2 has been having outburst within the last week. During a concurrent telephone
interview and record review on August 12, 2025, at 4:28 PM, with the Director of Nursing (DON), the
facility's P&P titled, Documentation guidelines, dated October 17, 2016, was reviewed. The P&P indicated .
all of the active nursing problems identified in the care plan and problem lists are included in the EHR
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555443
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555443
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/06/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
HI-Desert Medical Center D/P Snf
6601 White Feather Rd
Joshua Tree, CA 92252
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0657
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Information or observations related to the problems are addressed . State the resident's response to
nursing actions . Care plan updates will be done by adding the new information to the plan and dating the
addition . description of changes in residence condition and behaviors . The DON stated that the policy
regarding documentation of care plan was not followed and should have been. The DON stated that it is
important for the nursing staff to follow and document on the care plan because it is a form of
communication and it alerts the staff that follows.
Event ID:
Facility ID:
555443
If continuation sheet
Page 3 of 3