F 0609
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper
authorities.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview, and record review, the facility failed in response to safety concerns with suspected abuse for one
of three sampled Residents (Resident 1) when the facility reported the suspected abuse to the California
Department of Public Health (CDPH) on August 20, 2025, or five (5) days after the suspected abuse
incident. This failure had the potential to result in a delay of an investigation to determine abuse which could
continue or become more severe, other vulnerable Residents to be put at risk for abuse, worsen long-term
psychological and physical effects, delay timely access to medical, psychological, and other services for
healing for Resident 1.Findings: During a review of the facility's SOC 341 (California form used by specific
people, called mandated reporters, to report suspected abuse or neglect of elders and dependent adults),
dated August 20, 2025, at 1:00 PM, the SOC 341 indicated that Licensed Vocation Nurse (LVN2) reported
on Friday (August 15, 2025, at 1:00 PM), (Visitor) friend of Resident 3 entered room [ROOM NUMBER] and
was observed touching (Resident 1) . without her consent. (LVN2) instructed (Visitor) ‘not to touch
(Resident1), or her meal tray'.(Visitor) was instructed to leave and he refused. CNA1 (Certified Nursing
Assistant) reported witnessing him eating food from (Resident 1's) tray. Staff instructed (Visitor) to leave
and he refused. Staff concerned for safety. (Visitors) presence in resident rooms interferes with care,
disrupts residents and impedes (licensed nursing) ability to perform duties as a nurse. During a review of
Resident 1's admission History and Physical (H&P), dated March 25, 2025, the H&P indicated Resident 1
had medical history of diabetes (a chronic condition that affects how the body uses sugar [glucose] which
will make the blood sugar levels high), dementia (loss of memory, language, problem-solving and other
thinking abilities that are severe enough to perform activities of daily living), chronic obstructive pulmonary
disease (COPD - lung and airway diseases that restrict your breathing), and hypertension (HTN - the force
of blood flowing through your blood vessels continues to be too high over time). During a review of Resident
1's nursing note, dated August 16, 2025, at 5:28 PM, the nursing note indicated, Resident 3 had a visitor
who entered the room and woke up Resident 1.(LVN2) instructed (the visitor) not to touch V or (Resident1)
meal tray. (The Visitor) responded by stating that (LVN2) did not know what (LVN2) was talking about and
claimed (Resident1) was pretending to be asleep. (LVN2) explained that (Visitor) is not an employee and
should not be entering resident rooms or disturbing other residents. I directed (the Visitor) to leave at that
time. However.there was limited support, and (the Visitor) did not leave. Another CNA later reported
witnessing (Visitor) eating food from (Resident1's) tray. I told (Visitor) he needed to leave that he was not to
wake up or disturb other residents. (The Visitor) did not leave and there was a concern for (LVN2's) safety
as we do not have security up here. When this visitor is seated in the dining room with (Resident3), there
are no issues. However, his presence in resident rooms interferes with care, disrupts residents, and
impedes my ability to perform my duties as a nurse. During a review of CNA1's statement, dated August 20,
2025, the
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
555443
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555443
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/25/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
HI-Desert Medical Center D/P Snf
6601 White Feather Rd
Joshua Tree, CA 92252
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0609
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
CNA1's statement indicated, On 8/15 [August 15] I observed a pts visitor, [Resident 1] shares room with pt,
visitor approached while [Resident 1] sitting on her bed, attempting to eat off of [Resident 1] plate, visitor
touched [Resident 1] hand, this writer made (LVN2) aware, visitor was asked to leave room. During an
interview on August 25, 2025, at 11:32 AM, with the Director of Nursing (DON), the DON stated, the visitor
placed his hand on Resident 1's arm and he had been interfering with Resident 1's care. The DON stated
from what the nurse told me [the visitor] was touching [Resident 1] by helping [Resident 1] get in and out of
bed. feeding [Resident 1] and taking food off [Resident 1's] tray. [Resident 1] is a diabetic and [Resident 1]
has Alzheimer's [a form of dementia] and unable to consent. [CNA1] gave a statement where she observed
[the visitor] eating off [Resident 1's plate and touching [Resident 1's] hand and [the visitor] was asked to
leave the room. The DON stated LVN2 tried to get the visitor to leave Resident 1's room on August 15,
2025, and he refused. The DON stated LVN2 was concerned about Resident 1's safety. The DON stated
she was made aware of LVN2's nursing note that informed of the event on August 20, 2025 (five days after
the incident). The DON stated that everybody was a mandated reporter and should report right away which
did not occur. During an interview on August 25, 2025, at 1:44 PM, with LVN2, LVN2 stated she observed
the visitor enter Resident 1's room accompanied by Resident 3 where she had line of sight and I saw [the
visitor] lean over [Resident 1]'s bed to try to wake her up. And I don't know 100% if [the visitor] touched
[Resident 1]. I said please don't wake her up. Then [the visitor] touched [Resident 1]'s meal tray and said to
me he was trying to wake her up and help her eat. I told [the visitor] to please leave the room and he was
asking why. I said [Resident 1] can't eat anything until blood sugar is checked and told him she needs to
sleep and that's when he started (questioning me). I thought [the visitor] had left but he was back, and he
apologized for questioning and the way that he spoke to me. I told my charge nurse that day and what
happened, and [RN1] said I did the right thing . We went to [Resident 1] on August 20, 2025, to interview
[Resident1]. She didn't remember any occurrence of that. LVN2 stated she was told by the DON on August
20, 2025, that she should have reported the incident and should have known. LVN2 confirmed that CDPH
was not notified until August 20, 2025 (five days after the incident). During an interview on August 25, 2025,
at 2:02 PM, with the DON, the DON stated, as far as reporting there was a delay of five days. The DON
further stated, at the time of the event, RN1 and LVN2 should report the incident to the DON who was the
abuse coordinator and reported it to the Administration at the hospital. The DON stated that she helped
LVN1 filled out the SOC 341 on August 20, 2025. The DON stated she was notified by the MDS (The
Minimum Data Set is a standardized assessment tool that measures health status in nursing home
residents) nurse who found LVN2's nursing note, dated August 16, 2025, during record review for Resident
1's plan of care meeting. During concurrent interview and record review on August 29, 2025, at 3:30 PM,
with the DON, the facility's policy and procedure (P&P) titled, RESIDENT ABUSE, NEGLECT
PREVENTION, INVESTIGATION AND REPORTING, dated November 21, 2017, was reviewed. The P&P
indicated, .IN THE EVENT OF AN INCIDENT OR ALLEGATION OF ABUSE: Staff Member's Responsibility:
.E. Reporting is the individual responsibility of the mandated reporter. No one may prohibit the filing of a
required report .Charge Nurse or Supervisor Responsibility: .F. All allegations of abuse that DO NOT result
in serious bodily injury are reported within 24 hours to the administrator of the facility, the State Survey
Agency (CDPH) and the ombudsman in accordance with State law through established procedures. The
DON stated that this P&P was not followed.
Event ID:
Facility ID:
555443
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