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Inspection visit

Health inspection

Hi-Desert Medical Center D/P SNFCMS #5554431 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

This survey cited 1 deficiency. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0609 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, and record review, the facility failed in response to safety concerns with suspected abuse for one of three sampled Residents (Resident 1) when the facility reported the suspected abuse to the California Department of Public Health (CDPH) on August 20, 2025, or five (5) days after the suspected abuse incident. This failure had the potential to result in a delay of an investigation to determine abuse which could continue or become more severe, other vulnerable Residents to be put at risk for abuse, worsen long-term psychological and physical effects, delay timely access to medical, psychological, and other services for healing for Resident 1.Findings: During a review of the facility's SOC 341 (California form used by specific people, called mandated reporters, to report suspected abuse or neglect of elders and dependent adults), dated August 20, 2025, at 1:00 PM, the SOC 341 indicated that Licensed Vocation Nurse (LVN2) reported on Friday (August 15, 2025, at 1:00 PM), (Visitor) friend of Resident 3 entered room [ROOM NUMBER] and was observed touching (Resident 1) . without her consent. (LVN2) instructed (Visitor) ‘not to touch (Resident1), or her meal tray'.(Visitor) was instructed to leave and he refused. CNA1 (Certified Nursing Assistant) reported witnessing him eating food from (Resident 1's) tray. Staff instructed (Visitor) to leave and he refused. Staff concerned for safety. (Visitors) presence in resident rooms interferes with care, disrupts residents and impedes (licensed nursing) ability to perform duties as a nurse. During a review of Resident 1's admission History and Physical (H&P), dated March 25, 2025, the H&P indicated Resident 1 had medical history of diabetes (a chronic condition that affects how the body uses sugar [glucose] which will make the blood sugar levels high), dementia (loss of memory, language, problem-solving and other thinking abilities that are severe enough to perform activities of daily living), chronic obstructive pulmonary disease (COPD - lung and airway diseases that restrict your breathing), and hypertension (HTN - the force of blood flowing through your blood vessels continues to be too high over time). During a review of Resident 1's nursing note, dated August 16, 2025, at 5:28 PM, the nursing note indicated, Resident 3 had a visitor who entered the room and woke up Resident 1.(LVN2) instructed (the visitor) not to touch V or (Resident1) meal tray. (The Visitor) responded by stating that (LVN2) did not know what (LVN2) was talking about and claimed (Resident1) was pretending to be asleep. (LVN2) explained that (Visitor) is not an employee and should not be entering resident rooms or disturbing other residents. I directed (the Visitor) to leave at that time. However.there was limited support, and (the Visitor) did not leave. Another CNA later reported witnessing (Visitor) eating food from (Resident1's) tray. I told (Visitor) he needed to leave that he was not to wake up or disturb other residents. (The Visitor) did not leave and there was a concern for (LVN2's) safety as we do not have security up here. When this visitor is seated in the dining room with (Resident3), there are no issues. However, his presence in resident rooms interferes with care, disrupts residents, and impedes my ability to perform my duties as a nurse. During a review of CNA1's statement, dated August 20, 2025, the (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 2 Event ID: 555443 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 555443 B. Wing A. Building (X3) DATE SURVEY COMPLETED 08/25/2025 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE HI-Desert Medical Center D/P Snf 6601 White Feather Rd Joshua Tree, CA 92252 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0609 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few FORM CMS-2567 (02/99) Previous Versions Obsolete CNA1's statement indicated, On 8/15 [August 15] I observed a pts visitor, [Resident 1] shares room with pt, visitor approached while [Resident 1] sitting on her bed, attempting to eat off of [Resident 1] plate, visitor touched [Resident 1] hand, this writer made (LVN2) aware, visitor was asked to leave room. During an interview on August 25, 2025, at 11:32 AM, with the Director of Nursing (DON), the DON stated, the visitor placed his hand on Resident 1's arm and he had been interfering with Resident 1's care. The DON stated from what the nurse told me [the visitor] was touching [Resident 1] by helping [Resident 1] get in and out of bed. feeding [Resident 1] and taking food off [Resident 1's] tray. [Resident 1] is a diabetic and [Resident 1] has Alzheimer's [a form of dementia] and unable to consent. [CNA1] gave a statement where she observed [the visitor] eating off [Resident 1's plate and touching [Resident 1's] hand and [the visitor] was asked to leave the room. The DON stated LVN2 tried to get the visitor to leave Resident 1's room on August 15, 2025, and he refused. The DON stated LVN2 was concerned about Resident 1's safety. The DON stated she was made aware of LVN2's nursing note that informed of the event on August 20, 2025 (five days after the incident). The DON stated that everybody was a mandated reporter and should report right away which did not occur. During an interview on August 25, 2025, at 1:44 PM, with LVN2, LVN2 stated she observed the visitor enter Resident 1's room accompanied by Resident 3 where she had line of sight and I saw [the visitor] lean over [Resident 1]'s bed to try to wake her up. And I don't know 100% if [the visitor] touched [Resident 1]. I said please don't wake her up. Then [the visitor] touched [Resident 1]'s meal tray and said to me he was trying to wake her up and help her eat. I told [the visitor] to please leave the room and he was asking why. I said [Resident 1] can't eat anything until blood sugar is checked and told him she needs to sleep and that's when he started (questioning me). I thought [the visitor] had left but he was back, and he apologized for questioning and the way that he spoke to me. I told my charge nurse that day and what happened, and [RN1] said I did the right thing . We went to [Resident 1] on August 20, 2025, to interview [Resident1]. She didn't remember any occurrence of that. LVN2 stated she was told by the DON on August 20, 2025, that she should have reported the incident and should have known. LVN2 confirmed that CDPH was not notified until August 20, 2025 (five days after the incident). During an interview on August 25, 2025, at 2:02 PM, with the DON, the DON stated, as far as reporting there was a delay of five days. The DON further stated, at the time of the event, RN1 and LVN2 should report the incident to the DON who was the abuse coordinator and reported it to the Administration at the hospital. The DON stated that she helped LVN1 filled out the SOC 341 on August 20, 2025. The DON stated she was notified by the MDS (The Minimum Data Set is a standardized assessment tool that measures health status in nursing home residents) nurse who found LVN2's nursing note, dated August 16, 2025, during record review for Resident 1's plan of care meeting. During concurrent interview and record review on August 29, 2025, at 3:30 PM, with the DON, the facility's policy and procedure (P&P) titled, RESIDENT ABUSE, NEGLECT PREVENTION, INVESTIGATION AND REPORTING, dated November 21, 2017, was reviewed. The P&P indicated, .IN THE EVENT OF AN INCIDENT OR ALLEGATION OF ABUSE: Staff Member's Responsibility: .E. Reporting is the individual responsibility of the mandated reporter. No one may prohibit the filing of a required report .Charge Nurse or Supervisor Responsibility: .F. All allegations of abuse that DO NOT result in serious bodily injury are reported within 24 hours to the administrator of the facility, the State Survey Agency (CDPH) and the ombudsman in accordance with State law through established procedures. The DON stated that this P&P was not followed. Event ID: Facility ID: 555443 If continuation sheet Page 2 of 2

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Citations

1 citation recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0609GeneralS&S Dpotential for harm

    F609 - The facility must develop and implement written policies and procedures that:

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

FAQ · About this visit

Common questions about this visit

What happened during the August 25, 2025 survey of Hi-Desert Medical Center D/P SNF?

This was a inspection survey of Hi-Desert Medical Center D/P SNF on August 25, 2025. The surveyor cited 1 deficiency, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at Hi-Desert Medical Center D/P SNF on August 25, 2025?

Yes, 1 deficiency was cited, each with a CMS Scope and Severity grade. The first was: "Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.