F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Develop and implement a complete care plan that meets all the resident's needs, with timetables and
actions that can be measured.
Based on interview and record review, the facility failed to ensure one of 23 sampled residents (Resident
71) urinary tract infection (UTI, an infection in the bladder/urinary tract) person-centered care plan was
developed.
This failure had the potential to negatively impact Resident 71's quality of treatment, care and services
received.
Findings:
During a review of Resident 71's admission Record (AR), the AR indicated, Resident 71 had diagnoses
which included urinary tract infection and bacteremia (the presence of bacteria in the blood).
During a review of Resident 71's Physician's Orders (PO) dated 1/6/25, the PO indicated, Nitrofurantoin
Macrocystal (used to treat bladder infection) 50 mg (milligrams-metric unit of measurement, used for
medication dosage and/or amount), give one tablet by mouth one time a day for UTI.
During a review Resident 71's Medication Administration Record (MAR - a daily documentation record used
by a licensed nurse to document medications and treatments given to a resident) for January 1 through 10,
2025, Nitrofurantoin Macrocystal 50 mg was administered daily.
During a record review of Resident 71's plan of care, the record did not indicate a care plan for UTI was
developed.
During a concurrent interview and record review on 1/10/25 at 8:59 a.m., with the Director of Nursing
(DON) together with the Assistant Director of Nursing (ADON), Resident 71's clinical record was reviewed.
The DON and the ADON confirmed there was no UTI care plan developed for Resident 71. The DON
stated nursing care could be compromised when care plan was not put in placed.
During a review of the facility's policy and procedure (P/P) titled, Care Plan Comprehensive, dated 8/25/21,
the P/P indicated, .an individualized comprehensive care plan that includes measureable objectives and
timetables to meet the resident's medical, physical, mental and psychosocial needs shall be developed for
each resident .
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 7
Event ID:
555450
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555450
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/10/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
American River Center
3900 Garfield Avenue
Carmichael, CA 95608
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0658
Ensure services provided by the nursing facility meet professional standards of quality.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure one of 23 sampled residents (Resident
51) had compression stocking (stockings that apply gentle pressure to the legs and ankles to improve blood
flow) applied everyday to Resident 51's left lower extremity (LLE) as ordered.
Residents Affected - Few
This failure had the potential to compromise Resident 51's blood circulation.
Findings:
A review of Resident 51's admission Record (AR) indicated Residdent 51 had diagnoses which included
hemiplegia (total paralysis of the arm, leg and trunk of the same side of the body) affecting the left
dominant side and acute embolism (block in an artery caused by blood clots) and thrombosis (occurs when
a blood clot forms either in an artery or vein) of unspecified deep [NAME] of LLE.
A review of Resident 51's Physician's Order (PO), dated 9/22/23, the PO indicated, Compression stockings
during day and off at night in the morning for edema [swelling] and remove per schedule.
A review of Resident 51's Care Plan (CP) titled At risk for fluid volume excess as evidenced by edema,
indicated, apply and remove compression stockings as ordered. If patient refuse, explain importance of
compression stockings and risk of not wearing it.
During observations on 1/7/25 at 11:35 a.m., on 1/8/25 at 10:43 a.m., and, on 1/10/25 at 8:09 a.m.,
Resident 51 was not wearing any compression stocking on his left leg, his LLE was observed to be bigger
than his right lower extremity (RLE).
During an interview on 1/10/25 at 8:09 a.m., Resident 51 stated he was not offered to wear the
compression stockings.
During a concurrent observation and interview on 1/10/25 at 8:09 a.m., with Certified Nurse Assistant 4
(CNA 4), CNA 4 confirmed Resident 51 was not wearing his compression stockings. CNA 4 stated she was
supposed to put the stocking on today, but she did not.
During an interview and record review on 1/10/25 at 9:40 a.m., with the Director of Nursing (DON) together
with the Assistant Director of Nursing (ADON), Resident 51's clinical record was reviewed. The DON and
ADON confirmed Resident 51 had a PO to wear the compression stocking everyday and nurses should
follow that PO. The ADON stated the compression stocking would help control or reduce the leg edema.
Both the DON and ADON validated if Resident 51 would not wear his stockings, his blood circulation could
be compromised.
During a review of the facility's policy and procedure (P/P) titled, Physician's Order, dated 3/22, the P/P
indicated, .the Licensed Nurse . will be responsible for documenting and implementing the order .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555450
If continuation sheet
Page 2 of 7
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555450
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/10/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
American River Center
3900 Garfield Avenue
Carmichael, CA 95608
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0685
Assist a resident in gaining access to vision and hearing services.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review, the facility failed to ensure one of 23 sampled residents
(Resident 1) had hearing aids (HA) applied everyday as ordered.
Residents Affected - Few
This failure decreased the facility's ability to provide treatment and assistive devices to maintain Resident
1's hearing acuity.
Findings:
During a review of Resident 1's admission record (AR), dated 10/18/20, the AR indicated, Resident 1 had
diagnoses which included need for assistance with personal care and dementia (a progressive state of
decline in mental abilities).
During a review of Resident 1's Physician's Order (PO), dated 2/9/22, the PO indicated, Apply both hearing
aids in the morning and take off at night and put back in cart two times a day.
During a review of Resident 1's Care Plan titled Resident has hearing impairment-adequate with bilateral
hearing aids and The Resident has impaired communication as impaired hearing has x 2 hearing aids.
Apply bilateral hearing aid every morning and remove every evening.
During observations on 1/7/25 at 8:35 a.m., on 1/8/25 at 9:43 a.m., and, on 1/9/25 at 9:04 a.m., Resident 1
was not wearing her hearing aids.
During a concurrent observation and interview on 1/9/25 at 9:43 a.m., with Certified Nursing Assistant 6
(CNA 6), CNA 6 confirmed Resident 1 had an order to wear the HA every morning but she was not wearing
it today.
During a concurrent observation and interview on 1/9/25 at 10 a.m., with Licensed Nurse 1 (LN 1), LN 1
confirmed she did not apply Resident 1's HA in the morning and the HA was not kept in the medication cart
as ordered.
During an interview and record review on 1/10/25 at 9:04 a.m., with the Director of Nursing (DON) together
with the Assistant Director of Nursing (ADON), Resident 1's clinical record was reviewed. The ADON stated
if there was an order to apply the HA, that order should be followed. The ADON stated it is important for
Resident 1 to wear the HA to help with her communication and to avoid miscommuncation between the
resident and the staff.
During a review of the the facility's Policy and Procedure (P/P) titled, Hearing Aid, Care of, revised 2/2018,
the P/P indicated, .The purpose is to maintain the resident's hearing at the highest attainable level
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555450
If continuation sheet
Page 3 of 7
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555450
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/10/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
American River Center
3900 Garfield Avenue
Carmichael, CA 95608
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve
food in accordance with professional standards.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review, the facility failed to store food in a safe and sanitary manner for 96
residents who received food from the kitchen when:
1.
Opened and prepared foods stored without used by dates labeled;
2.
foods with opened packages not covered tightly; and
3.
spoiled food available to be served.
These failures had the potential to result in foodborne illnesses among the vulnerable residents of the
facility.
Findings:
1. During a concurrent observation and interview on 1/7/25 beginning at 7:45 a.m. with the Certified Dietary
Manager (CDM), while touring the kitchen, the CDM confirmed the presence of a pan of cinnamon brown
sugar blondie dessert that had been prepared to serve to residents but had no label with dates. The CDM
stated it was important to ensure food items were labeled with dates to know when the food was prepared
and when it should be used by.
During a concurrent observation and interview, on 1/8/25 beginning at 8 a.m., with the CDM, in the kitchen,
the CDM confirmed the presence of two stacks of opened processed yellow cheese and an opened
package of sliced [NAME] cheese, both cheeses had no labeled used by dates.
2. During a concurrent observation and interview on 1/7/25 beginning at 7:45 a.m. with the CDM, while
touring the kitchen, the CDM confirmed the presence of a pan of prepared cinnamon brown sugar blondie
dessert that was not covered and five prepared peanut butter and jelly sandwiches in unsealed bags. The
CDM indicated foods should be covered and sealed to prevent residents getting sick with foodborne illness.
During a concurrent observation and interview, on 1/8/25 beginning at 8 a.m., with the CDM, in the kitchen,
the CDM confirmed the presence of a package of hot dogs that had been opened but not tightly wrapped or
sealed. The CDM acknowledged the importance of wrapping foods to protect them from spoilage and the
potential to cause foodborne illness.
3. During a concurrent observation and interview on 1/7/25 beginning at 7:45 a.m. with the CDM, while
touring the kitchen, the CDM confirmed the presence of two tomatoes, in the walk-in refrigerator with other
foods to be served to residents, that were mushy and rotten. The CDM stated spoiled foods had the
potential to cause foodborne illness.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555450
If continuation sheet
Page 4 of 7
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555450
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/10/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
American River Center
3900 Garfield Avenue
Carmichael, CA 95608
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
A review of the facility's policy and procedure titled, Food Receiving and Storage, undated, indicated, .Food
shall be received and stored in a manner that complies with safe food handling practices .When food is
delivered to the facility it is inspected for .quality .All foods stored in the refrigerator or freezer are covered,
labeled and dated .
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555450
If continuation sheet
Page 5 of 7
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555450
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/10/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
American River Center
3900 Garfield Avenue
Carmichael, CA 95608
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review, the facility failed to maintain infection prevention and
control practices to help prevent the development and transmission of communicable diseases and
infections when:
Residents Affected - Some
1. A visitor was observed accessing and obtaining ice from the nursing unit's ice chest unsupervised;
2. Ice scoop was stored uncovered; and
3. Certified Nursing Assistant (CNA) was observed not performing hand hygiene after handling garbage.
These failures had the potential to result in the spread of infections for a facility census of 97 residents.
Findings:
1. During a concurrent observation and interview on 1/7/25 at 9:28 a.m., with CNA 3, near ice chest by
nursing station 2, CNA 3 confirmed a visitor was helping themselves to ice without staff assistance or
supervision.
An interview on 1/7/25 at 9:44 a.m., the Director of Staff Development (DSD) confirmed visitors and
residents may not self-serve ice from the ice chest and added, staff must serve or fill up the resident's
pitchers.
An interview on 1/7/25 at 10:11 a.m., the Infection Preventionist (IP) stated only the facility staff may
distribute the ice, and added, no resident or visitors may help themselves to the ice.
During an interview on 1/7/25 at 11:23 a.m. the Administrator (ADM) confirmed there is no specific policy
written for the usage and distribution of ice from the nursing station ice chest but stated he expected only
facility staff may access and distribute the ice.
2. During a concurrent observation and interview on 1/7/25 at 9:28 a.m., with CNA 3, near ice chest by
nursing station 2, CNA 3 confirmed there was an ice scoop which was stored uncovered on the cart.
During a concurrent observation and interview on 1/7/25 at 9:50 a.m., with the DSD, near ice chest by
nursing station 2, the DSD confirmed the ice scoop was stored uncovered. The DSD stated the ice scoop
should be stored in a scoop container.
An interview on 1/7/25 at 10:11 a.m., the IP stated the ice scoop must be stored covered to prevent
exposure to dust or other contaminants in the environment.
A review of facility Policy and Procedure titled, Ice, revised 9/2017 indicated: . Ice scoops will be cleaned
and stored in a separate container that limits exposure to dust .
3. During a concurrent observation and interview on 1/8/25 at 10:00 a.m., in the 600 hallway, CNA 1
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555450
If continuation sheet
Page 6 of 7
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555450
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/10/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
American River Center
3900 Garfield Avenue
Carmichael, CA 95608
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
was observed handling resident garbage. CNA 1 was not observed performing hand hygiene before
handling plastic straps. CNA 1 confirmed she had handled the garbage and then handled plastic wrist
bands for the residents. CNA 1 stated she was supposed to perform hand hygiene after patient care
activities such as handling garbage.
An interview on 1/08/25 at 10:41 a.m., the ADM stated he expected staff to perform hand hygiene
immediately before and after patient care activities.
Review of policy and procedure Handwashing/Hand Hygiene effective date 9/18/23 indicated: .Purpose
.This facility considers hand hygiene the primary means to prevent the spread of infections . All personnel
shall be trained on the importance of hand hygiene preventing the transmission of healthcare - associated
infections . All personnel shall follow the handwashing/ hand hygiene procedures to help prevent the spread
of infections .Before and after contact with the resident . After contact with .visibly contaminated surface or
after contact with objects in the resident room .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555450
If continuation sheet
Page 7 of 7