F 0580
Level of Harm - Potential for
minimal harm
Residents Affected - Some
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room,
etc.) that affect the resident.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, medical record review, and facility P&P review, the facility failed to ensure the
resident's physician was promptly notified of the resident's unwitnessed fall for one of three sampled
residents (Resident 1) as per the facility's P&P. This failure had the potential to result in inadequate care for
the Resident 1.
Findings:
Review of the facility's P&P titled Falls Management Program revised 1/2019 showed a definition of a fall
included:
- When a resident, family member or staff member said a fall occurred.
- When a person was found on the floor, regardless of whether any injury resulted.
- An occasion on which residents lowered themselves to the floor.
-When the resident had to be lowered to the floor by a staff member to prevent a fall.
The P&P further showed the licensed nurse will notify the resident's attending physician and responsible
party of the fall incident and the resident's status.
Review of the facility's P&P titled Change in a Resident's Condition or Status revised 5/2017 showedthe
facility shall promptly notify the resident, his or her attending physician, and representative (sponsor) of
changes in the resident's medical/mental condition and/or status such as changes in level of care, billing
and payments, resident rights, etc.). The P&P further showed the nurse will notify the resident's attending
physician or physician on call when there has been an accident or incident involving the resident.
Closed medical record review for Resident 1 was initiated on 7/23/24. Resident 1 was admitted to the
facility on [DATE], and transferred to the acute care hospital on 5/10/24.
Review of Resident 1's MDS dated [DATE], showed Resident 1 had a BIMS score of 13 indicating the
resident was cognitively intact.
Review of Resident 1's eINTERACT Change in Condition Evaluation V5 dated 5/10/24, showed Resident 1
had an unwitnessed fall at 0145 hours with no injury. The resident stated she did not hit her head.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
555462
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555462
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/24/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Villa Valencia Healthcare Center
25000 Calle DE Los Caballeros
Laguna Hills, CA 92653
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0580
Level of Harm - Potential for
minimal harm
Residents Affected - Some
The COC showed Resident 1's physician was notified on 5/10/24 at 0700 hours, more than five hours after
the unwitnessed fall had occurred.
On 7/24/24 at 1235 hours, a telephone interview was conducted with LVN 2. LVN 2 verified he completed
the COC for Resident 1's unwitnessed fall on 5/10/24 at 0145 hours, and the resident's physician was
notified at 0700 hours as documented on the COC. When asked when the physician would be notified of a
fall, LVN 2 stated the resident' physician should be notified as quickly as possible to ensure the physician
was made aware of the resident's condition when there wasa reported fall. LVN 2 further stated notifying
the physicians of a fall ensured the resident receives the proper interventions including potential orders for
laboratory tests, x-ray, monitoring, or transfer to theacute care hospital for further evaluation.
On 7/24/24 at 1444 hours, a concurrent interview and closed medical record review was conducted with the
ADON. The ADON verified Resident 1 had a fall on 5/10/24 at 0145 hours, and the physician was notified at
0700 hours. Further review of Resident 1's medical record showed no documented evidence the resident's
physician was informed of the unwitnessed fall promptly after the fall as per thefacility's P&P. The ADON
acknowledged notifying Resident 1's physician at 0700 hours was not considered promptly as indicated on
the facility's P&P. The ADON stated the physicians were notified to ensure they were aware of their
resident's condition and if the physician had new orders, the facility could implement the physician's orders
immediately to ensure the resident received the proper care after a COC. The ADON stated falls would be
considered asa COC.
On 7/24/24 at 1645 hours, an interview with the DON was conducted. The DON was informed and
acknowledged above findings.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555462
If continuation sheet
Page 2 of 2