F 0842
Level of Harm - Potential for
minimal harm
Residents Affected - Some
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in
accordance with accepted professional standards.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview, medical record review, and facilityP&P review, the facility failed to ensure the medical record for
one of three sampled residents (Resident 1) was accurate and complete.
* The facility failed to ensure Resident 1's admission to the facility, refusal of care, and discharge
information was accurately and/or completely documented. This failure had the potential for Resident 1 to
not receive the appropriate care and can negatively impact her overall health and wellbeing.
Findings:
Review of the facility's P&P titled admission Assessment and Follow-up: Role of the Nurse revised 9/2012
showed the purpose of this procedure is to gather information about the resident's physical, emotional,
cognitive, and psychosocial condition upon admission for the purpose of managing the resident, initiating
the care plan, and completing required assessment instrument, including the MDS. The section for
Documentation showed the following information should be recorded in the resident's medical record:
1. The date and time the assessment was performed.
2. The name and title of the individual(s) who performed the procedure.
3. All relevant assessment data obtained during the procedure.
4. How the resident tolerate the assessment.
5. Orders obtained from the physician.
6. The signature and title of the person recording the data.
Review of the facility's P&P titled Charting and Documentation dated July 2017 showed all the services
provided to the resident, progress toward the care plan goals, or any changes in the resident's medical,
physical, functional or psychosocial condition, shall be documented in the resident's medical record. The
medical record should facilitate communication between the interdisciplinary team regarding the resident's
condition and response to care. The documentation of the procedures and treatments will include
care-specific details, including:a. The date and time the procedure/treatment was provided;b. The name and
title of the individual(s) who provided the care;c. The assessment data
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
555462
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555462
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/02/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Villa Valencia Healthcare Center
25000 Calle DE Los Caballeros
Laguna Hills, CA 92653
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0842
Level of Harm - Potential for
minimal harm
Residents Affected - Some
and/or any unusual findings obtained during the procedure/treatment;d. How the resident tolerated the
procedure/treatment;e. Whether the resident refused the procedure/treatment;f. Notification of family,
physician or other staff, if indicated; and g. The signature and title of the individual documenting.
Closed medical record review for Resident 1 was initiated on 4/2/25. Resident 1 was admitted to the facility
on [DATE].
Review of Resident 1's Notice of Transfer/Discharge form dated 3/15/25, showed a written documentation
that Resident 1 had left the facility AMAand refused all the assessments.
Review of Resident 1's Progress Note for 3/15/25 at 0636 hours, showed Resident 1 left facility at 1230
hours.
Review of Resident 1's Leaving Facility Against Medical Advice form showed the licensed nurse had
notified Resident 1's responsible party on 5/15/25.
Review of the Physician's Discharge summary dated [DATE], showed Resident 1 had left the facility against
medical advice on 3/15/25.
Further review of Resident 1's nursing progress note failed to show documented time as to when Resident
1 was admitted to the facility, the nurse who spoke to the resident, and what assessments did Resident 1
had refused to be completed.
On 3/27/25 at 1454 hours, an interview was conducted with RN 1. RN 1 stated Resident 1 was admitted to
the facility on [DATE] at approximately 2000 hours, and Resident 1 had refused all the care provided to her,
including the assessments and medication administration. RN 1 further stated at 2400 hours on 3/15/25,
Resident 1 called the ambulance and left the facility against medical advice.
On 4/2/25 at 1630 hours, an interview and concurrent closed record review was conducted with the DON.
The DON acknowledged the findings and further stated the licensed nurses were expected to have the
documentation regarding the resident's time of admission and general health condition upon arrival to the
facility in addition to any refusal of the care or services. The DON also verified Resident 1's Leaving Facility
Against Medical Advice form was inaccurate and proceeded to make the correction of the date.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555462
If continuation sheet
Page 2 of 2