F 0578
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to
participate in experimental research, and to formulate an advance directive.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to ensure accurate documentation of the residents' wishes
regarding their care were maintained, for four of six residents reviewed for Advance Directives (AD - a
written instruction relating to the provision of health care when the individual is incapacitated) (Residents 3,
13, 93 , and 26) , when:
1. Resident 3, 13, and 93's ADs were not readily available in their charts; and
2. For Resident 26, there was no documented evidence information was provided to the resident regarding
AD formulation.
These failures had the potential for the resident's decisions regarding their healthcare and treatment to not
be honored.
Findings:
1a. A review of Resident 3's record indicated Resident 3 was admitted to the facility on [DATE], with
diagnoses which included dementia (memory loss), mild protein calorie malnutrition, and depression.
Resident 3's History and Physical Examination, dated [DATE], indicated Resident 3 did not have the
capacity to understand and make decisions.
Resident 3's Minimum Data Set (MDS - a clinical assessment tool), dated [DATE], indicated Resident 3 had
a Brief Interview for Mental Status (BIMS) score of 2 (severe cognitive impairment).
Resident 3's Advance Directive Acknowledgement Form, signed by the resident's representative, dated
[DATE], indicated Resident 3 had an AD.
Further review of Resident 3's record indicated the AD was not available.
1b. A review of Resident 13's record indicated Resident 13 was admitted to the facility on [DATE], with
diagnoses which included atrial fibrillation (irregular heart rhythm), hemiplegia (paralysis or loss of
voluntary movement on one side of the body) and hemiparesis (weakness on one side of the body)
following a stroke, and seizures.
Resident 13's History and Physical Examination, dated [DATE], did not indicate if Resident 93 had
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 17
Event ID:
555463
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555463
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/13/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Village Healthcare Center
2400 West Acacia Avenue
Hemet, CA 92545
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0578
or did not have the capacity to understand and make decisions.
Level of Harm - Minimal harm
or potential for actual harm
Resident 13's MDS, dated [DATE], indicated Resident 13 had a BIMS score of 8 (moderate cognitive
impairment).
Residents Affected - Some
Resident 13's Advance Directive Acknowledgement Form, signed by the resident's representative, dated
[DATE], indicated Resident 13 had a Durable Power of Attorney for Health Care (DPOA-HC- legal
document that allows you to appoint someone to make healthcare decisions for you if you are unable to do
so yourself).
Further review of Resident 13'2 record indicated the DPOA-HC was not available in Resident 13's physical
or electronic record.
1c. A review of Resident 93's record indicated Resident 13 was admitted to the facility on [DATE], with
diagnoses which included compression fracture of third lumbar vertebra (a break in the bone of the lower
spine due to collapse or compression due to pressure), and acute myeloblastic leukemia (a rapidly
progressing cancer of the blood and bone marrow), not having achieved remission (reduction or
disappearance of cancer signs and symptoms following treatment).
Resident 93's History and Physical Examination, dated [DATE], indicated Resident 93 had the capacity to
understand and make decisions.
Resident 93's MDS, dated [DATE], indicated Resident 93 had a BIMS score of 15 (cognitively intact).
Resident 93's Advance Directive Acknowledgement Form, dated [DATE], indicated Resident 93 had an AD.
Further review of Resident 93's record indicated the AD was not available in Resident 13's physical or
electronic record.
On [DATE], at 2:45 p.m., a concurrent interview and record review was conducted with the Director of
Nursing (DON). The DON confirmed absence of copies of Residents 3 and 93's AD in their physical and
electronic records, as well as the absence of Resident 13's DPOA-HC in the physical and electronic record.
The DON stated these documents should have been in the resident's chart. The DON further stated, We
may not follow what the AD says on there as the resident wishes, if we do not have them in the chart.
A review of the facility's policy and procedure titled, Advance Directives, dated [DATE], indicated .Advance
directives are honored in accordance with the state law and facility policy .If the resident or residents
representative has executed one or more advance directive(s) .copies of these documents are obtained
and maintained in the same section of the residents medical record and are readily retrievable by any
facility staff .The residents wishes are communicated to the residents direct care staff and physician by
placing the advance directive documents in a prominent, accessible location in the medical record and
discussing the residents wishes in care planning meetings .
2. A review of Resident 26's record indicated Resident 26 was admitted on [DATE], with diagnoses which
included metabolic encephalopathy (brain function impairment leading to changes in mental status).
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555463
If continuation sheet
Page 2 of 17
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555463
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/13/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Village Healthcare Center
2400 West Acacia Avenue
Hemet, CA 92545
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0578
Resident 26's MDS, dated [DATE], indicated Resident 26 had a BIMS score of 15 (cognitively intact).
Level of Harm - Minimal harm
or potential for actual harm
Resident 26's AD or Advance Directive Acknowledgement Form, was not found in the resident's physical
and electronic record.
Residents Affected - Some
On [DATE], at 2:55 p.m., an interview with the DON was conducted. The DON stated the expectation was if
no AD was obtained on admission, a follow up should have been conducted with Resident 26 regarding the
AD Acknowledgement Form, and education should be provided to the resident regarding formulation of an
AD. If Resident 26 had an AD, a copy should have been obtained and placed in the chart. The DON further
stated failure to keep an AD easily available to staff could lead to inappropriate medical actions for the
resident such as life saving CPR when not requested.
A review of the facility's policy and procedure titled, Advance Directives, dated [DATE], indicated, .The
resident has the right to formulate an advance directive, including the right to accept or refuse medical
treatment or surgical treatment .The resident or representative is provided with written information
concerning the right to refuse or accept medical or surgical treatment and to formulate an advance directive
if he or she chooses to do so .Written information about the right to accept or refuse medical or surgical
treatment, and the right to formulate an advance directive is provided in a manner that is easily understood
by the resident or representative .Written information includes a description of the facility's policies to
implement advance directives and applicable state laws .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555463
If continuation sheet
Page 3 of 17
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555463
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/13/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Village Healthcare Center
2400 West Acacia Avenue
Hemet, CA 92545
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted
professional principles; and all drugs and biologicals must be stored in locked compartments, separately
locked, compartments for controlled drugs.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure proper labeling and storage of medical
supplies and medication conformed to national standards and the facility policy and procedure when:
1. During medication administration observation, Resident 95's furosemide (medication used to help the
body get rid of extra fluid and salt) bubble pack label did not include the blood pressure holding parameters
(instructions for when the medication should not be given).
This failure had the potential for the medication to be administered outside of holding parameters.
2. During medication storage inspection, the following were observed:
a. Three bottles of iron tablets, with expiration dates of April 2025, were stored in the medication cabinet
readily available for use;
b. One opened container of Metamucil (used to treat constipation), labeled for a discharged resident and
with an expiration date of November 2024, was stored in the medication cabinet readily available for use;
and
c. One open 30-ounce (oz- unit of measurement) bottle of ProStat (a ready-to-drink concentrated liquid
protein medical food) was observed stored in the medication cabinet, covered with dried liquid, which had
oozed from the top of the bottle.
These failures had the potential for the outdated and potentially contaminated medications to be
administered to the vulnerable residents of the facility, which could lead to adverse effects from use of these
outdated or compromised medications.
Findings:
1. On June 12, 2025, at 9:25 a.m., a medication administration observation was conducted with Licensed
Vocational Nurse (LVN) 1. LVN 1 prepared medications for Resident 95, including the medication
Furosemide 20 mg (milligrams- a unit of measurement), which LVN 1 stated was to be given by mouth two
times a day, based on the orders on the electronic medication administration record. LVN 1 further stated
the medication was to be held if Resident 95's systolic (upper number) blood pressure (SBP) was less than
110 mmHg (millimeters of mercury- unit of measurement for pressure). The LVN did not administer the
medication to Resident 95.
A review of Resident the medication's label indicated Furosemide 20MG TAB TAKE 1 TABLET BY MOUTH
TWICE DAILY. The medication label did not include the holding parameter on the label, and there was no
direction change sticker to indicate any change in the administration of the medication.
A review of Resident 95's record indicated Resident 95 was admitted to the facility on [DATE], with
diagnoses which included systolic congestive heart failure (heart's left ventricle is too weak to contract
effectively, preventing it from pumping enough blood to the body), and atrial fibrillation (irregular heart
rhythm).
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555463
If continuation sheet
Page 4 of 17
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555463
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/13/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Village Healthcare Center
2400 West Acacia Avenue
Hemet, CA 92545
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Resident 95's Order Summary Report, included the physician's order, dated June 10, 2025, which
indicated, Furosemide Oral Tablet 20 MG .Give 1 tablet by mouth two times a day for CHF (congestive
heart failure) HOLD for SBP less than 100.
On June 13, 2025, at 9:14 a.m., the Director of Nursing (DON) was interviewed. The DON stated a direction
change sticker should have been placed on the Furosemide bubble pack to indicate a change in medication
administration instructions. The DON stated she expected the pharmacy to place the correct medication
instructions on the label according to the physician's orders.
A review of the facility's policy and procedure titled, Medication Labeling and Storage, dated February
2023, indicated, .Labeling of medications and biologicals dispensed by the pharmacy is consistent with
applicable federal and state requirements and currently accepted pharmaceutical practices .The medication
label includes, at a minimum .appropriate instructions and precautions .Only the dispensing pharmacy may
label or alter the label on a medication container or package .
2. On June 12, 2025, at 1:27 p.m., an inspection of the Medication Room was conducted with the DON. The
following were found:
a. One 30-oz bottle of Prostat was observed in the upper shelf of a five-tier wooden medicine cabinet.
Brownish-orange liquid, which had oozed from the top of the bottle, had dried and crusted along one side of
the bottle from top to bottom. In a concurrent interview, the DON stated it should not have been in the
medication cabinet.
Inspection of the medication room was continued with the Infection Preventionist (IP).
b. One bottle of Metamucil, which was labeled for Resident 96, had an expiration date of November 2024,
was observed in the upper shelf of the five-tier wooden medicine cabinet.
A review of Resident 96's record indicated Resident 96 was admitted to the facility on [DATE], and was
discharged from the facility on July 4, 2024.
c. A built in cabinet was against the back wall of the medication room. On the bottom shelf of the upper
cabinets were three bottles of Gericare Iron 27 mg (100 tablets per bottle), with expiration dates of April
2025.
On June 12, 2025, at 2:45 p.m., a concurrent observation and interview was conducted with the DON. The
DON confirmed the expired status of the Metamucil and iron tablets. The DON stated the medications
should not have been kept stored in the medication cabinet. The DON further stated the expired
medications could be given to the residents in error and cause adverse reactions.
A review of the facility's policy and procedure titled, Medication Labeling and Storage, dated February
2023, indicated .If the facility has discontinued, outdated or deteriorated medications or biologicals (drugs
made from living organisms or their components, like proteins or cells), the dispensing pharmacy is
contacted for instructions regarding returning or destroying these items .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555463
If continuation sheet
Page 5 of 17
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555463
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/13/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Village Healthcare Center
2400 West Acacia Avenue
Hemet, CA 92545
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0802
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition
service.
Based on observation, interview, and record review the facility failed to ensure Food and Nutrition Services
associates were trained and competent to carry out the functions of the department safely and effectively
when:
1. Food Service (FS) staff did not use three separate steps (wash, rinse and sanitize) to clean and sanitize
work surfaces and soiled equipment, according to the facility's policy and procedure; and
2. FS staff did not follow the manufacturer's guidelines for the length of time required for dipping the test
strip into the sanitizer (sanitizing solution used for sanitizing food contact surfaces) when testing the
concentration of the sanitizer.
These failures had the potential for food utensils and dishes to be improperly sanitized, and may result in
food-borne illnesses in the vulnerable resident population.
Findings:
1. On June 10, 2025, at 2:11 p.m., during a concurrent observation and interview with FS 1, FS 1 was
observed cleaning a dirty meal cart. FS 1 stated she used a blue bucket with soap and water solution to
clean the work surfaces of the kitchen or soiled equipment, and then used a red bucket to sanitize them.
FS1 further stated she already washed and sanitized them. FS 1 did not mention rinsing the soap and
water solution before sanitizing.
On June 10, 2025, at 2:16 p.m., during an interview with FS 2, FS 2 stated she cleaned the soiled counter
top surfaces using soap and water solution, then the sanitizer solution would be used. FS 2 did not mention
rinsing the soap and water solution before sanitizing.
On June 10, 2025, at 3:34 p.m., an interview was conducted with the Registered Dietitian (RD). The RD
stated the proper steps for dishwashing were: removal of food debris, wash with detergent solution, rinse
with water, and lastly, sanitize with sanitizer. The RD further stated if staff did not follow the proper dish
cleaning and disinfecting procedures, kitchen equipment surfaces would not be cleaned properly.
A review of the facility's policy and procedure titled, Tools for Effective Cleaning, dated 2023, indicated,
.Cleaning involves the removal of soil. Water is the main cleaning agent .chemical cleaning compound .The
purpose of detergents is to loosen the soil or dirt .The soil must be rinsed off .and sanitized .
A review of the U.S. FDA (Food and Drug Administration) Food Code 2022, Annex 3 Section 4-501.18
Warewashing Equipment, Clean Solutions, the Food Code indicated, Failure to maintain clean wash, rinse,
and sanitizing solutions adversely affects the warewashing operation. Equipment and utensils may not be
sanitized, resulting in subsequent contamination of food .Warewashing means the cleaning and
SANITIZING of UTENSILS and FOOD-CONTACT SURFACES of EQUIPMENT .
2. On June 10, 2025, at 10:11 a.m., during a concurrent observation and interview with Kitchen Supervisor
(KS), KS was asked to demonstrate how to check the concentration of the sanitizer. KS was observed
dipping the test strip into the sanitizer for 10 seconds. KS stated he needed to dip the test
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555463
If continuation sheet
Page 6 of 17
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555463
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/13/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Village Healthcare Center
2400 West Acacia Avenue
Hemet, CA 92545
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0802
strip for 10 seconds to check the concentration of sanitizer.
Level of Harm - Minimal harm
or potential for actual harm
On June 10, 2025, at 2:11 p.m., during a concurrent observation and interview with FS 1, FS 1 was
observed dipping the test strip into the sanitizer for 15 seconds to check the concentration of the sanitizer.
FS 1 stated she needed to dip the test strip into the sanitizer for 15-20 seconds, and confirmed she dipped
the test strip into sanitizer for 15 seconds to check the concentration of sanitizer.
Residents Affected - Some
A review of the sanitizer manufacturer's guidelines, dated January 2025, indicated, .Procedure .Immerse
the strip in sample for 5 (five) seconds .
On June 10, 2025, at 3:34 p.m., an interview was conducted with the RD. The RD stated the staff should
have followed the manufacturer's guideline for the length of time required for dipping of the test strip into the
sanitizer solution. The RD further stated if the test strip was dipped for too long, it would lead to False
reading result.
A review of the facility's policy and procedure titled, Cleaning and Sanitizing - Basics, dated 2023,
indicated, .When cleaning and sanitizing any food contact surface, it is extremely important that: Always
refer to manufacturer's recommendation of dilution strength and current Federal/ or a State Food code
(using stricter of the two standards) .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555463
If continuation sheet
Page 7 of 17
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555463
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/13/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Village Healthcare Center
2400 West Acacia Avenue
Hemet, CA 92545
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0803
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be
updated, be reviewed by dietician, and meet the needs of the resident.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure Food and Nutrition Services staff
followed the Cook's spreadsheet when:
1. For Residents 14 and Resident 25, the appropriate dessert was not served during lunch on June 9,
2025; and
2. For Residents 14, 18, and 25, the pot roast meat was not served with gravy during lunch on June 9,
2025.
These failures had the potential for residents on oral diets to not receive the adequate nutrition which can
further compromise their medical status.
Findings:
1. On June 9, 2025, at 12:33 p.m., a concurrent observation of the lunch meal trays of Residents 14 and 25
was conducted with the Director of Staff Development (DSD) in the dining room. The food trays were
observed to each contain a cup of cherry crisp. In a concurrent interview, the DSD stated Residents 14 and
25 received a cherry crisp each as dessert. The DSD further stated both Residents 14 and 25 were on
CCHO (controlled carbohydrate- less sugar) diet because they were diabetics (with abnormal blood sugar).
a. During lunch meal observation on June 9, 2025, Resident 14's tray contained the following:
- egg salad sandwich;
- chopped/soft fried potatoes;
- chopped seasoned red cabbage;
- minestrone soup;
- soft chopped cherry crisp;
- decaf hot tea;
- iced tea; and
- whole milk/beverage.
On June 9, 2025, Resident 14's record was reviewed. Resident 14 was admitted to the facility on [DATE],
with diagnoses which included diabetes mellitus type 2 (DM2 - abnormal blood sugar).
A review of Resident 14's Physicians Order, dated June 6, 2025, indicated Resident 14 was on a CCHO
diet.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555463
If continuation sheet
Page 8 of 17
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555463
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/13/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Village Healthcare Center
2400 West Acacia Avenue
Hemet, CA 92545
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0803
b. During a lunch meal observation on June 9, 2025, Resident 25's tray contained the following:
Level of Harm - Minimal harm
or potential for actual harm
- pureed Honey Pot roast with gravy;
- applesauce;
Residents Affected - Some
- pureed fried potatoes;
-pureed seasoned red cabbage;
- pureed seasoned red;
- pureed cherry crisp;
- diet lemonade-honey thick; and
- whole milk.
On June 9, 2025, Resident 25's record was reviewed. Resident 25 was admitted to the facility on [DATE],
with diagnoses which included DM2.
A review of Resident 25's Physicians Order, dated June 6, 2025, indicated Resident 25 was on a CCHO
diet.
A review of the facility's Diet Spreadsheet, dated Week 2, Day 9-Monday, indicated CCHO residents would
receive fruit in place of cherry crisp.
The facility was not able to provide a documentation or a logbook regarding changes in the diet menu.
There was no posting on the menu board or consumer board regarding the changes in the planned menu
for the day.
On June 10, 2025, at 3:54 p.m., during an interview with the RD, the RD stated the meal diets of Residents
14 and 25 should have coincided with the cook's spreadsheet. The RD stated Residents 14 and 25 should
have received fruits for dessert, according to the cook's spreadsheet. The RD further stated Residents 14
and 15 would be at risk for uncontrolled sugar levels, which could lead to kidney failure and possible
hospitalization.
2. On June 9, 2025, at 12:33 p.m., a concurrent dining observation was conducted with the DSD in the
dining room. The food items for Residents 14, 18, and 25 were observed to not have gravy on their pot
roast meat. In a concurrent interview, the DSD stated there was no gravy on pot roast meats served to
Residents 14, 18, and 25. The DSD further stated kitchen did not follow the order listed on the meal tickets,
and the list should have been followed.
A review of facility's Diet Spreadsheet, dated Week 2, Day 9-Monday, indicated mechanical soft diet
residents would receive ground honey pot roast with gravy, and residents receiving pureed texture would
receive pureed honey pot roast with gravy.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555463
If continuation sheet
Page 9 of 17
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555463
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/13/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Village Healthcare Center
2400 West Acacia Avenue
Hemet, CA 92545
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0803
Level of Harm - Minimal harm
or potential for actual harm
On June 10, 2025, at 3:54 p.m., during an interview with the RD, the RD stated the meal diets of Residents
14, 18, and 25 should have coincided with the cook's spreadsheet. The RD stated the pot roast meats
should have been served with gravy. The RD further stated, the gravy would help moisten to the food,
thereby preventing choking and aspiration. The RD further stated the absence of gravy could lead to
undernourishment and weight loss.
Residents Affected - Some
A review of the facility's policy and procedure titled, Menu Diet Spreadsheets/Portion Serving
Communication Tool, dated 2020, indicated, .Diet spreadsheets are based on the planned menu and reflect
serving .for regular and therapeutic diet orders .Therapeutic diets reflected on the spreadsheet correspond
to the diet guidelines found in the community's approved diet manual .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555463
If continuation sheet
Page 10 of 17
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555463
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/13/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Village Healthcare Center
2400 West Acacia Avenue
Hemet, CA 92545
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0805
Level of Harm - Minimal harm
or potential for actual harm
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual
needs.
Based on observation, interview, and record review, the facility failed to ensure the appropriate food texture
was provided, for nine of nine residents reviewed (Residents 14, 142, 2, 3, 93, 20, 241, 18, and 17), when:
Residents Affected - Some
1. Residents on mechanical soft diet did not receive ground pork and chopped vegetables according to the
cook's spreadsheet during lunch on June 9, 2025; and
2. Residents on mechanical soft diet were served with potatoes skin during lunch on June 9, 2025.
These failures had the potential for the residents to choke on the food.
Findings:
1. A review of the facility's menu spreadsheet for lunch on June 9, 2025, indicated residents on mechanical
soft diet were to receive ground pork and chopped vegetables as the main entrée.
On June 9, 2025, at 12:18 p.m., during meal tray distribution observation, the pot roast meat was observed
to have whole coarse strands of meat which measured approximately one inch in size. There was no
ground meat for the pot roast in the trayline. The vegetables were observed to have large chunks similar to
vegetables intended for residents on regular diets. In a concurrent interview with the Registered Dietician
(RD), the RD confirmed the pot roast meat for the residents on mechanical soft diet was not ground, and
was the same texture as the meat for those with regular diet. The RD stated the texture and consistency of
meat for mechanical soft diet should be chopped or bite size, and should be smaller than half an inch. The
RD stated the vegetables should be in small chunks. The RD further stated if the texture for mechanical soft
diet was not followed, residents could choke, which could potentially lead to death.
A review of the facility's Diet Type Report, dated June 9, 2025, indicated Residents 14, 142, 2, 3, 93, 20,
241, 18, and 17, had a diet order of mechanical soft ground.
A review of the facility's undated diet manual section titled, Dental Soft (Mechanical Soft) Diet, indicated,
.Meat is ground or chopped into bite-size pieces (1/2 inch or smaller) .Vegetables are cooked soft .with no
large chunks or pieces .
2. A review of the facility's menu spreadsheet for lunch on June 9, 2025, indicated residents on mechanical
soft diet were to receive chopped potatoes.
On June 9, 2025, at 12:18 p.m., during meal tray distribution observation, residents on mechanical soft
texture diet received potatoes with skin. In a concurrent interview with the RD, the RD confirmed the
potatoes that were served for residents on mechanical soft diet had potatoes with skin. The RD stated there
was no other type of potatoes prepared for lunch and the potatoes should have been served without the
skin on. The RD further stated potato skins could cause residents to choke or aspirate (inhale food or liquid
in to the lungs), which could potentially lead to death.
The undated facility diet manual section titled, LIST OF DIETS AVAILABLE IN THE COMMUNITY,
indicated, .MECHANICAL SOFT-GROUND .Cannot have potato skins .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555463
If continuation sheet
Page 11 of 17
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555463
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/13/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Village Healthcare Center
2400 West Acacia Avenue
Hemet, CA 92545
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve
food in accordance with professional standards.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure safe and sanitary food preparation and
storage practices in the kitchen were observed, when:
1. Dust was found in multiple areas of the kitchen and on several kitchen equipment;
2. Grime buildup was found on the bottom of the cold storage shelves and on the walk in Refrigerator's
(Ref) # (number) 1 inner door; and
3. Multiple residents' food items were stored in the nurses' station refrigerator undated and out of date.
These failures had the potential to place residents at risk for food-borne diseases (illness that result from
ingestion of contaminated food) that can cause sickness and/or death.
Findings:
1. On June 9, 2025, at 9:05 a.m., a concurrent observation and interview was conducted with the Food
Server Director (FSD) in the kitchen area. The FSD confirmed Ref #4's fan surface was dusty.
On June 9, 2025, at 9:07 a.m., a concurrent observation and interview was conducted with the FSD in the
kitchen area. The FSD confirmed the black debris on the fan surface of Ref #3 was dust.
On June 9, 2025, at 9:08 a.m., a concurrent observation and interview was conducted with Food Server
(FS) 2 in the work server area. FS 2 stated the wall above Ref #2 was dusty, and maintenance should have
cleaned it.
On June 9, 2025, at 9:17 a.m., a concurrent observation and interview with the Dietary Supervisor (DS)
was conducted in the kitchen. The DS confirmed the black material in the door frame leading to the
assisted living dining room was dusty.
On June 9, 2025, at 9:26 a.m., a concurrent observation and interview with the DS was conducted in the
kitchen. The DS confirmed the walk in Ref #1s' fan cover was dusty and needed to be cleaned.
On June 9, 2025, at 9:29 a.m., a concurrent observation and interview with the DS was conducted in the
kitchen. The DS confirmed the inner wall of walk in Ref #1's wall above the door was dusty.
On June 10, 2025, at 4:10 p.m., during an interview with the Registered Dietitian (RD), the RD stated the
kitchen area should have been cleaned and free from dust, because dust would potentially cause cross
contamination.
A review of the U.S. Food and Drug Administration's (FDA) Food Code 2022, Section 4-602.13
Nonfood-Contact Surfaces, the Food Code indicated, .The presence of food debris or dirt on nonfood
contact surfaces may provide a suitable environment for the growth of microorganisms which employees
may inadvertently transfer to food. If these areas are not kept clean, they may also provide harborage for
insects, rodents, and other pests .
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555463
If continuation sheet
Page 12 of 17
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555463
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/13/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Village Healthcare Center
2400 West Acacia Avenue
Hemet, CA 92545
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
2. On June 9, 2025, at 8:15 a.m., during a concurrent walk-through observation and interview inside the
kitchen with the DS, white grime build up was found on the bottom cold storage shelf inside walk in Ref #1.
In addition, there was black grime build up along the rubber gasket in the left upper corner (L-shaped) of
the inner surface of the door. In a concurrent interview with the DS, the DS stated the white grime build up
was food residue, and the black grime build up in the walk in Ref #1's inner door was dirt and was missed
during cleaning by the staff. The DS stated the grime build up found on the bottom shelves, as well as the
dirt on walk in Ref #1's inner door should have been cleaned. The DS further stated the grime could
cross-contaminate food and cause food-borne illness in the residents.
On June 10, 2025, at 4:10 p.m., during an interview with the RD, the RD stated the kitchen area and
storage equipment should been cleaned and free from grime, because dirt and grime could potentially
could cause cross-contamination and illness.
A review of Food code 2022. Annex 3: 4-402.12 Fixed Equipment, Elevation or Sealing indicated, .The
inability to adequately or effectively clean areas under equipment could create a situation that may attract
insects and rodents and accumulate pathogenic (disease causing) microorganisms that are transmissible
through food .
A review of the facility's undated policy and procedure titled, What is Food Sanitation? indicated, .The term
sanitation means sound and health or clean and whole. It is largely concerned with the removal and
effective control of micro-organisms (germs, bacteria, yeasts, mold, etc.) in food and everything that
touches food .Sanitation is therefore a way of life and must be practiced around the clock, every day and all
year round .
3. On June 10, 2025, beginning at 3 p.m., the nurse's station refrigerator, which contained residents' food,
was inspected with the Infection Preventionist (IP). The following were observed:
a. One unopened Stringles Organic string cheese seven g (grams-unit of measurement) serving was
labeled with room [ROOM NUMBER]A, undated, and with best-by date of February 9, 2025. In a concurrent
interview, the IP stated the food item should have been dated when it was received, should not have been
in the fridge anymore, and should have been taken out;
b. One opened 20-oz (ounce-unit of measurement) plastic bottle of strawberry fruit spread, and with a date
of March 6, 2025. In a concurrent interview, the IP stated the strawberry fruit spread was past its storage
date and should have been taken out of the fridge;
c. One unopened 1.6 oz plastic container of celery sticks was unlabeled and had a best used by date of
May 1, 2025. In a concurrent interview, the IP stated the pack of celery sticks was past its storage date,
should have been labeled, and should have been taken out of the fridge; and
d. One open 16-oz plastic bottle of salad dressing was unlabeled with a best used by date of January 16,
2024. In a concurrent interview, the IP stated the plastic bottle of salad dressing was open, unlabeled, and
should have been taken out of the fridge. The IP further stated that for open food items, they could be
stored in the fridge for 72 hours, after which they were supposed to be discarded.
On June 10, 2025, at 4:10 p.m., during an interview with the RD, the RD stated expired food that were
found in the residents' refrigerator should have been tossed to maintain the sanitary condition
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555463
If continuation sheet
Page 13 of 17
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555463
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/13/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Village Healthcare Center
2400 West Acacia Avenue
Hemet, CA 92545
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
FORM CMS-2567 (02/99)
Previous Versions Obsolete
of the fridge. The RD further stated if food was expired and not monitored, it could cause food-borne illness
in the residents.
A review of the facility's undated policy and procedure titled, Food from Family, Visitors, Community,
indicated, .Food stored for resident should be labeled and dated appropriately and discarded per safe food
storage guidelines .
Event ID:
Facility ID:
555463
If continuation sheet
Page 14 of 17
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555463
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/13/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Village Healthcare Center
2400 West Acacia Avenue
Hemet, CA 92545
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review, the facility failed to ensure infection prevention and
control practices were implemented, when Licensed Vocational Nurse (LVN) 1 was observed removing one
tablet of Metoprolol (a blood pressure medication) from the medicine cup using bare forefinger, during
medication administration observation. In addition, LVN 1 was observed not disinfecting the blood pressure
(BP) apparatus before and after resident use.
Residents Affected - Some
These failures had the potential to spread infection among the vulnerable residents of the facility.
Findings:
On June 12, 2025, at 9:16 a.m., a medication administration observation was conducted with LVN 1. The
following were observed:
- LVN 1 poured Resident 94's medications, including one tablet Metoprolol 25 mg (milligram- unit of
measurement) into one medicine cup on top of the medication cart (med cart). LVN 1 stated the medication
was not to be administered if Resident 94's systolic (upper number) blood pressure was less than 110
mmHg (millimeters mercury- unit of measurement for pressure). LVN 1 stated Resident 94's blood
pressure, which was taken earlier, was 110/60 mmHg, so he would recheck Resident 94's blood pressure
when in the room and before administering the medication;
- LVN 1 brought out the BP apparatus from the bottom drawer of the med cart and placed it on top of the
med cart. LVN 1 then picked up the medicine cup, picked up the BP apparatus, and proceeded to Resident
94's room. LVN 1 obtained Resident 94's blood pressure using the BP apparatus and a stethoscope which
he removed from around his neck. After obtaining Resident 94's blood pressure, the LVN looped the
stethoscope back around his neck without disinfecting the stethoscope;
- LVN 1 stated Resident 94's BP was 100/59 and the Metoprolol was not going to be administered. LVN 1
returned to the medication cart with the medicine cup and the BP apparatus. LVN 1 identified the
Metoprolol tablet and proceeded to remove the medication from inside the medicine cup using his bare
right forefinger. The BP apparatus was left on top of the medication cart; and
- After administering the medications to Resident 94, LVN 1 was observed to return the BP apparatus to the
bottom drawer of the med cart without disinfecting the medical equipment.
In a concurrent interview with LVN 1, LVN 1 stated he should not have used his bare forefinger in removing
the medication from the medicine cup, and he should have disinfected the stethoscope and BP apparatus
before and after use on Resident 94.
On June 13, 2025, at 9:03 a.m., the Infection Preventionist (IP) was interviewed. The IP stated LVN 1
should not have removed the medication from the medicine cup using his bare forefinger, and should have
disinfected the stethoscope and BP apparatus after use on Resident 94, to avoid the risk of contamination
or cross-contamination.
On June 13, 2025, at 9:14 a.m., the Director of Nursing (DON) was interviewed. The DON stated LVN 1
should not have used bare hands in handling the medication, and should have sanitized the medical
equipment before and after use.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555463
If continuation sheet
Page 15 of 17
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555463
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/13/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Village Healthcare Center
2400 West Acacia Avenue
Hemet, CA 92545
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
A review of the facility's policy and procedure titled, Cleaning and Disinfection of Resident-Care Items and
Equipment, dated September 2022, indicated .Resident-Care equipment, including reusable items .will be
cleaned and disinfected according to current CDC (Centers for Disease Control) recommendations for
disinfection .Non-critical items are those that come in contact with intact skin .items include bedpans, blood
pressure cuffs .items require cleaning followed by either low- or intermediate-level disinfection following
manufacturers' instructions .performed with an EPA (Environmental Protection Agency)-registered
disinfectant labeled for use in healthcare settings .Reusable items are cleaned and disinfected or sterilized
between residents (e.g., stethoscopes, durable medical equipment) .
Event ID:
Facility ID:
555463
If continuation sheet
Page 16 of 17
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555463
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/13/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Village Healthcare Center
2400 West Acacia Avenue
Hemet, CA 92545
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0908
Keep all essential equipment working safely.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review, the facility failed to ensure the proper maintenance of
essential equipment, when water was found dripping from the condenser unit (removes heat from the
refrigerator and cooling it down to a liquid state) of Refrigerator (Ref) #3 .
Residents Affected - Some
This failure had the potential to place residents at risk for food-borne diseases (illness that result from
ingestion of contaminated food) that can cause sickness and/or death.
Findings:
On June 9, 2025, at 10:10 a.m., during the initial kitchen tour, an observation of Ref #3 was conducted.
Inside Ref#3, the condenser unit was located at the top back wall of Ref#3. Water was observed dripping
down from the condenser unit into a 1/8 6-inch deep metal pan, which was below the condenser unit and
resting on the top shelf of the refrigerator. The metal pan was full to the brim with water, with water
overflowing and dripping onto some food items on the lower shelves. In a concurrent interview with the
Food Server Director (FSD), the FSD stated the water leak came from the condenser unit, and
maintenance should have fixed it. The FSD further stated the water was leaking down towards the shelves
and dripped onto the food, so it was not safe due to possible cross-contamination of the food.
On June 9, 2025, at 10:14 a.m., during a concurrent observation and interview with the Maintenance
Supervisor (MS) inside the kitchen, the MS stated Ref #3's condenser unit had a leak, so the water dripped
down to the shelves. The MS further stated, It should have been fixed as soon as possible.
On June 10, 2025, at 4 p.m., during an interview with the Registered Dietician (RD), the RD stated any
damaged kitchen equipment should have been prioritized and repaired for safe and operable use. The RD
further stated water that leaked and dripped on to the food would cause cross-contamination, which could
cause residents to have food-borne illnesses.
A review of the facility's policy and procedure titled, Maintenance Service, dated December 2009, indicated,
.Maintenance service shall be provided to all areas of the building, grounds, and equipment .The
maintenance department is responsible for maintaining the buildings, grounds and equipment in a safe and
operable manner at all times .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555463
If continuation sheet
Page 17 of 17