F 0558
Reasonably accommodate the needs and preferences of each resident.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure for one of 16 sampled residents
(Resident 54), the call light was within the resident's reach.
Residents Affected - Few
This failure had the potential to result in Resident 54 not being able to call for staff assistance when
needed.
Findings:
On April 9, 2024, at 8:01 a.m., Resident 54 was lying in bed. The call light was observed not within reach by
Resident 54, it was on his right side hanging in between the floor and the bed. Resident 54 stated he could
not call for assistance. Resident 54 stated, the call light was not by his side.
On April 9, 2024, at 8:33 a.m., during a concurrent interview and observation in Resident 54's room with
CNA 1, CNA 1 stated, Resident 54's call light was not within reach. CNA 1 further stated, the call light
should be placed within easy reach of the resident.
A review of Resident 54's admission Record, dated April 10, 2024, indicated the resident was admitted to
the facility on [DATE], with diagnoses which included cerebral infarction (stroke- occurs as a result of
disrupted blood flow to the brain) and left hemiplegia (left sided paralysis).
A review of Resident 54's Minimum Data Set (MDS- an assessment tool), dated March 6, 2024, indicated,
Resident 54 had a Brief Interview of Mental Status (used to assess cognitive status in elderly) score 14
(cognitively intact).
A review of the facility policy and procedure titled, Answering the Call Light, dated October 2010, indicated,
.When the resident is in bed or confined to a chair be sure the call is within easy reach to the resident .
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 12
Event ID:
555492
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555492
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Oak Glen Post Acute
9246 Avenida Miravilla
Cherry Valley, CA 92223
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0578
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to
participate in experimental research, and to formulate an advance directive.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure a copy of the Advance Directive (AD written statement of a person's wishes regarding medical treatment) was available in the resident's record
readily accessible to the staff, for one of three residents reviewed for AD (Resident 49).
This failure had the potential for Resident 49's AD to not be readily retrievable by the staff and the
physician, making them unaware of, and unable to honor the residents' wishes regarding their medical
treatment.
Findings:
On April 10, 2024, Resident 49's record was reviewed. Resident 49 was admitted to the facility on [DATE].
A review of Resident 49's Minimum Data Set (an assessment tool), dated March 14, 2024, indicated
Resident 49 had severe cognitive impairment.
A review of Resident 49's Advance Directive Acknowledgement, dated January 22, 2024, indicated
Resident 49 had executed an Advance Directive.
There was no documented evidence a copy of the AD was provided in Residents 49's medical record.
On April 10, 2024, at 09:40 a.m., during a concurrent interview and review of Resident 49's record with the
Social Service Director (SSD), the SSD stated if a resident had an AD, a copy of the AD would be obtained
and placed in the resident's record. The SSD stated, Resident 49's AD was not available in the resident's
record. The SSD further stated, Resident 49 had an AD that should have been available and accessible to
the staff and physician.
The facility Policy and Procedure titled, Advance Directive, dated December 2016, indicated .Prior to or
upon admission of a resident, the Social Service Director .Will inquire of the resident .family members .legal
representative .about existence of any written advance directive .Information about .an advance directive
shall be displayed prominently in the medical record .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555492
If continuation sheet
Page 2 of 12
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555492
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Oak Glen Post Acute
9246 Avenida Miravilla
Cherry Valley, CA 92223
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0645
PASARR screening for Mental disorders or Intellectual Disabilities
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to follow up Level II Preadmission Screening and
Resident Review (PASARR - a federal requirement to help ensure that individuals who have a mental
disorder or intellectual disabilities are not inappropriately placed in nursing homes for long term care)
evaluation from the appropriate State-Designated Authority (SDA) upon admission, for two of four residents
(Residents 42 and 44).
Residents Affected - Few
This failure had the potential for Residents 42 and 44 not to receive the services required in an appropriate
setting as determined by the SDA.
Findings:
1. On April 10, 2024, Resident 42's record was reviewed. Resident 42 was admitted to the facility on
[DATE], with diagnoses which included major depressive disorder and mild neuro cognitive disorder (types
of mental disorders).
A review of Resident 42's PASARR Level 1 Screening document dated March 21, 2024, indicated, .Level 1
- Positive .Result: Positive for suspected MI (sic) (Mental Illness) .Level II Mental Health Evaluation Referral:
Required .
Further review of Resident 42's record indicated there was no documented evidence the PASARR Level II
was followed up as required by PASARR Level 1 screening.
On April 10, 2024, at 9:28 a.m., during a concurrent interview and review of Resident 42's PASARR with
the Director of Nursing (DON), the DON stated all residents admitted to the facility should be screened for
PASARR. The DON stated, nursing should follow up if the screening indicated positive for PASARR Level I.
The DON stated Resident 42's initial PASARR Level 1 screening resulted positive and a PASARR Level II is
required. The DON further stated, Resident 42's PASARR Level II was not followed up as indicated.
2. On April 10, 2024, Resident 44's record was reviewed. Resident 44 was admitted to the facility on
[DATE], with diagnoses which included schizoaffective disorder (type of mental disorder).
A review of Resident 44's PASARR Level 1 Screening document dated December 6, 2022, indicated, .Level
1 - Positive .Result: Positive for suspected MI .Level II Mental Health Evaluation Referral: Required .
Further review of Resident 44's record indicated, there was no documented evidence the PASARR Level II
was followed up as required by PASARR Level 1 screening.
On April 10, 2024, at 10:04 a.m., during a concurrent interview and review of Resident 44's PASARR with
the DON, she stated Resident 44's initial PASARR Level 1 Screening resulted positive and a PASARR
Level II is required. The DON further stated, Resident 44's PASARR Level II was not followed up as
indicated.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555492
If continuation sheet
Page 3 of 12
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555492
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Oak Glen Post Acute
9246 Avenida Miravilla
Cherry Valley, CA 92223
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0645
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
The DON stated the facility and nursing should have followed up for Resident 42 and 44's PASARR Level II
screening. The DON further stated it is important for PASARR Level II to be followed up to determine the
appropriate care and setting for residents with mental disorders and for the safety of the other residents in
the facility.
The facility's policy and procedure titled, admission Criteria, dated March 2019, indicated, .All new
admission and readmissions are screened for Mental Disorders (MD) .per the Medicaid Pre-admission
Screening and Resident Review (PASARR) process .If level 1 screen indicates that the individual may meet
the criteria for MD .he or she is referred to the state PASARR representative for Level II (evaluation and
determination) screening process .
Event ID:
Facility ID:
555492
If continuation sheet
Page 4 of 12
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555492
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Oak Glen Post Acute
9246 Avenida Miravilla
Cherry Valley, CA 92223
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed for one of 16 residents reviewed for quality of
care (Resident 10) to ensure resident was monitored for signs and symptoms of bleeding or bruising
(discoloration and tenderness of the skin resulting from pooling of blood beneath the skin) and the
physician was notified.
Residents Affected - Few
This failure had the potential for delayed treatment and management.
Findings:
On April 9, 2024, at 8:51 a.m., a concurrent observation and interview with Resident 10, in his room, was
conducted. Resident 10 was observed with skin discoloration (bruising) approximately three centimeters
(cm) by 0.5 cm. on the right upper arm. Resident 10 stated she could not remember when she got it.
Resident 10 stated she could have gotten it from wheeling her wheelchair.
A review of Resident 10's admission Record, indicated , she was admitted to the facility on [DATE], with
diagnoses which included cerebro-vascular accident (stroke- a result of disrupted blood flow to the brain).
A review of Resident 10's Physician Order, dated February 26, 2024, indicated:
- Clopidogrel Bisulfate (Plavix- anticoagulant) Oral Tablet 75 MG (milligram- unit of measurement) Give 1
tablet by mouth two times a day for CVA .
- Eliquis (Apixaban- anticoagulant) Oral Tablet 5 MG (unit of measurement) Give 1 tablet by mouth two
times a day for CVA .
A review of Resident 10's Care Plan, dated March 14, 2024, indicated, .Focus: Medication-anticoagulant Resident is at risk for potential bleeding and bruising due to anticoagulant therapy secondary to history of
CVA .Interventions .Administer medication as ordered .Monitor for bruising or bleeding .Report abnormal
findings to physician .
During a concurrent observation in Resident 10's room and interview with Certified Nurse Assistant (CNA)
1 on April 12, 2024, at 9:21 a.m., CNA 1 stated Resident 10 had a discoloration (bruise) on her right upper
arm. CNA 1 stated she was not aware of the resident's bruise. CNA 1 stated, if she observed the bruise she
should have reported it to the licensed nurse.
During an interview with Licensed Vocational Nurse (LVN) 1 on April 12, 2024, at 9:27 a.m., LVN 1 stated
the CNA should report to the licensed nurse any skin changes. LVN 1 further stated the licensed nurse
should assessed any skin issue.
During an interview with LVN 2, on April 12, 2024, at 9:42 a.m., LVN 2 stated, if a resident developed
bruise, the resident should have been monitored and the physician should have been notified.
During a concurrent interview and review of Resident 10's record with LVN 2 on April 12, 2024, at 9:52
a.m., LVN 2 stated, the resident is at increased risk for bruises, bleeding, skin discoloration and should
have been monitored every shift. LVN 2 stated, there were no documentation Resident 10
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555492
If continuation sheet
Page 5 of 12
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555492
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Oak Glen Post Acute
9246 Avenida Miravilla
Cherry Valley, CA 92223
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
was monitored for signs and symptoms of bleeding or bruising for the past two weeks.
Level of Harm - Minimal harm
or potential for actual harm
During a concurrent interview and observation of Resident 10's right upper arm with LVN 2 on April 12,
2024, at 9:56 a.m., LVN 2 stated Resident had a right upper arm discoloration measuring 0.5 x 3 cm
(centimeter- unit of measurement). LVN 2 stated Resident 10 should have been monitored for bruising and
bleeding and the licensed nurse should have notified the physician.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555492
If continuation sheet
Page 6 of 12
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555492
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Oak Glen Post Acute
9246 Avenida Miravilla
Cherry Valley, CA 92223
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0802
Level of Harm - Minimal harm
or potential for actual harm
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition
service.
Based on observation, interview, and record review, the facility failed to ensure the dietary staff performed
testing of the sanitizing solution according to manufacturer's instructions.
Residents Affected - Some
This failure had the potential to cause foodborne illness (illness that comes from eating contaminated food)
among the 56 vulnerable residents in the facility.
Findings:
During a concurrent observation, interview, and review of the manufacturer's instruction for testing QUAT
concentration, on April 10, 2024, at 8:26 a.m., the [NAME] was observed to had dipped the strip into
sanitizing solution for five seconds, then compare the strip to a color scale found on the strip container. The
[NAME] stated according to the manufacturer's instruction, dip the test strip for 1-2 seconds, and then
compare within 10 seconds the strip with the color scale. The [NAME] stated he dipped the strip for five
seconds and did not follow the manufacturer's instruction. The [NAME] further stated he should have
followed the manufacturer's instruction. The [NAME] stated, otherwise it would not reveal an accurate result
and would promote the growth of bacteria that could cause food borne illness.
A review of the manufacturer's instruction in testing the QUAT concentration of the sanitizer, indicated,
.CONTROL TESTING .QAC QR Test Strip .Dip test strip into test solution for 1-2 seconds. Within 10
seconds, compare the test pad with color scale .
During a review of the facility policy titled, QUATERNARY AMMONIUM LOG POLICY, dated 2018,
indicated, .Follow container and test strip instructions .A high concentration may be potentially hazardous
and may be a chemical contaminate of food .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555492
If continuation sheet
Page 7 of 12
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555492
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Oak Glen Post Acute
9246 Avenida Miravilla
Cherry Valley, CA 92223
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0803
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be
updated, be reviewed by dietician, and meet the needs of the resident.
Based on observation, interview, and record review, the facility failed to follow the menu for a Fortified (a
food that has extra nutrients added to it or has nutrients added that are not normally there) NAS (no added
salt) Mechanical Soft with chopped meat- diet, for one of 16 residents (Resident 33).
This failure had the potential to not meet the resident's nutritional needs.
Findings:
On April 10, 2024, at 11:54 a.m., the FNSD was interviewed. The FNSD stated for fortified diet, the [NAME]
should add extra gravy to make it fortified.
A review of Resident 33's meal tray card, for lunch, indicated Mechanical Soft/chopped meats, Fortified
NAS.
During a concurrent observation and interview, on April 10, 2024, at 12:14 p.m., during lunch tray line in the
kitchen with the Cook, the [NAME] was observed not adding extra gravy to Resident 33's lunch meal tray.
The [NAME] placed Resident 33's lunch meal tray onto the meal delivery cart, ready to serve. The [NAME]
was asked about Resident 33's lunch meal tray, the [NAME] stated he did not add another scoop of gravy
to Resident 33's meal tray. The [NAME] stated, Resident 33's meal tray card indicated, Mechanical
Soft/chopped meats, Fortified NAS. The [NAME] stated adding another scoop of gravy would make it a
fortified diet.
During a review of Resident 33's Weight Change Note, dated January 16, 2024, indicated .RD (Registered
Dietician) NOTE .CBW 205 # (pounds- unit of measurement) Weight Change-8# /3.7% x 1 week .RD Recs.
(sic) (recommendations) Fortify current diet order .
A review of Resident 33's Order Summary Report, dated March 5, 2024, indicated, .Fortified NAS diet
Mechanical Soft with chopped meat texture .
During a review of the facility's policy and procedure (P&P) titled, FORTIFICATION OF FOOD, dated 2018,
the P&P indicated, The goal is to increase the calorie and /or protein of the foods commonly consumed by
the resident to promote improvement in their nutrition status .EXTRA GRAVY AND SAUCES .Adds 20-50
calories/item .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555492
If continuation sheet
Page 8 of 12
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555492
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Oak Glen Post Acute
9246 Avenida Miravilla
Cherry Valley, CA 92223
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0806
Level of Harm - Minimal harm
or potential for actual harm
Ensure each resident receives and the facility provides food that accommodates resident allergies,
intolerances, and preferences, as well as appealing options.
Based on observation, interview, and record review, the facility failed for one of seven residents (Resident
159), to accommodate Resident 159's food preference for no fish, when Resident 159 was served fish.
Residents Affected - Few
This failure resulted in Resident 159's food preference not being honored, potentially leading to the resident
not consuming the food served and having the potential for weight loss.
Findings:
A review of the facility document titled, Cooks Spreadsheet, for Week 3 Wednesday, indicated, .SPRING
MENUS .Garden Fresh Meatloaf .
A review of the facility document titled, Good For Your Health Menus, for April 8-14, 2024, indicated,
.Wednesday April 10 .Garden Fresh Meatloaf .
During tray line observation in the kitchen on April 10, 2024, at 12:45 p.m., the ktichen was observed to run
out of meatloaf while serving meal trays. The [NAME] was observed preparing chicken and fish replacing
meatloaf. Seven residents were not served meatloaf.
In a concurrent interview with the Cook, the [NAME] stated, the facility ran out of meat loaf. The [NAME]
stated, seven residents were not served meatloaf and were served fish or chicken instead.
On April 11, 2024, at 9:33 a.m., Resident 159 was interviewed. Resident 159 stated she was served fish for
lunch. Resident 159 stated, she had food preference of no fish.
During a concurrent interview and review of Resident 159's meal service card, on April 11, 2024, at 11:09
a.m., with the Food and Nutrition Service Director (FNSD), the FNSD stated, on the dietary meal service
card, Resident 159 dislikes fish. The FNSD stated she should not have been served fish for lunch.
During a review of the facility policy and procedure titled FOOD PREFERENCES, dated 2018, indicated
.Resident Food preferences will be adhered to within reason .Substitutes for all food disliked will be given
from the appropriate food group .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555492
If continuation sheet
Page 9 of 12
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555492
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Oak Glen Post Acute
9246 Avenida Miravilla
Cherry Valley, CA 92223
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve
food in accordance with professional standards.
Based on observation, interview, and record review, the facility failed to ensure food items were stored,
prepared, and served under sanitary conditions when:
Residents Affected - Many
1. The fifteen pounds of bacon were thawed and were refrozen; and
2. There was no thawing log available for review in accordance to the facility's policy and procedure.
These failures had the potential to result in food borne illnesses (illness that comes from eating
contaminated food) to 56 medically vulnerable residents.
Findings:
1. On April 8, 2024 at 9:08 a.m., during initial tour of the kitchen with the Food and Nutrition Service
Director (FNSD), inside the freezer, four-one-gallon plastic bags containing bacon were observed not
frozen solid. A concurrent interview was conducted with the FNSD, FNSD stated the bags of bacon were
not in their original container. The FNSD further stated the bacon should be frozen solid, when stored in the
freezer.
On April 10, 2024, at 8:06 a.m., during an interview with the FNSD, the FNSD stated, the fifteen pound
bacon in original container was thawed and placed in the walk-in refrigerator. The FNSD stated, the cook
took a portion of the thawed bacon and placed the remaining portion of the thawed bacon back in the
freezer. The FNSD stated, the cook should have thawed only the necessary portion of bacon, and the
remaining portion should have been placed back in the freezer. The FNSD stated, once the meat was
thawed, the meat should not be refrozen, to prevent bacterial growth that could cause food borne illness.
A review of the U.S FDA (Food and Drug Administration) Food Code 2022, Annex 3 Section 3-501.11
Frozen Food, the Food Code indicated, Freezing prevents microbial growth in foods, but usually does not
destroy all microorganisms. Improper thawing provides an opportunity for surviving bacteria to grow to
harmful numbers and/or produce toxins. If the food is then refrozen, significant numbers of bacteria and/or
all preformed toxins are preserved.
2. On April 10, 2024, at 8:16 a.m., the [NAME] was interviewed. The [NAME] was asked about the facility's
thawing process. The [NAME] stated when thawing meat, the frozen meat would be placed inside the
walk-in refrigerator for 3 days. The [NAME] stated, the thawed meat should have a pull out date and use-by
date. The [NAME] further stated, they did not have a thawing log. The [NAME] stated there should be a
thawing log, to keep track of food being thawed, to ensure the food stay within safe range (out of Danger
Zone- 41-135 degree F).
During a review of the facility policy and procedure titled, FOOD PREPARATION .FOOD DEFROSTING
METHODS, dated 2018, indicated .The preferable method of defrosting frozen perishable food is to defrost
in the refrigerator and kept refrigerated until completely thawed. Food must be labeled and dated with item
name, pull date and use-by date no more than three days past use by date .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555492
If continuation sheet
Page 10 of 12
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555492
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Oak Glen Post Acute
9246 Avenida Miravilla
Cherry Valley, CA 92223
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0813
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review, the facility failed to ensure that leftover food brought by
visitors or family members was stored properly when the temperature of the refrigerator was at 44 degree F
(Farenheit - unit of measurement). In addition, food found inside the refrigerator at the nurses' station was
not labeled.
Residents Affected - Few
This failure had the potential for residents to be exposed to foodborne illness.
Findings:
On April 10, 2024, at 8:50 a.m., during a concurrent observation of the resident's refrigerator at nurses'
station 2 and an interview with the Food and Nutrition Service Director (FNSD), it was observed that the
residents' refrigerator was 44°F (degrees fahrenheit - a scale for measuring temperature). Inside the
refrigerator, a cup of soup was observed, which was not labeled with a name or date. The FNSD stated, the
food should be labeled with the resident's name and a use- by date. The FNSD stated, the refrigerator
temperature should be below 41°F.
The facility document policy and procedure titled, Foods Brought by Family/Visitor, dated October 2017,
indicated .Family /visitors are asked to prepare and transport food using safe food handling practices
including .holding temperature (below 41 F) .Perishable foods must be stored .Containers will be labeled
with the resident's name, the item and the use by date .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555492
If continuation sheet
Page 11 of 12
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555492
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Oak Glen Post Acute
9246 Avenida Miravilla
Cherry Valley, CA 92223
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0887
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and
staff after education, and properly document each resident and staff member's vaccination status.
Based on interview and record review the facility failed to ensure one of two staff reviewed was offered the
COVID-19 (a respiratory infection caused by a virus) vaccination and provided education regarding the
benefits and risks of the COVID-19 vaccine.
This failure had the potential for the staff not to have guidance and information regarding the COVID-19
vaccine.
Findings:
On April 11, 2024, at 2:45 p.m., during a concurrent interview and review of CNA 2's Employee Onboarding
File, with the Director of Staff Development (DSD), the DSD stated, CNA 2 was hired on March 19, 2024.
The DSD stated, CNA 2's COVID-19 vaccination was on February 10, 2022 (2 years ago). The DSD stated,
she should have offered COVID-19 vaccine to CNA 2 upon hire.
On April 11, 2024, at 3:09 p.m., during a concurrent interview and review of CNA 2's Employee Onboarding
File, with the Infection Preventionist (IP), the IP stated, CNA 2 was not offered the COVID-19 vaccine and
was not educated on COVID-19 immunization upon hire. The IP further stated, she is responsible for
offering the COVID-19 vaccination to facility staff upon hire and annually.
The IP stated, she should have offered CNA 2 the COVID-19 vaccination and provided education on
COVID-19 immunization. The IP further stated, offering Covid-19 vaccinations and educating staff were
important to protect the vulnerable residents of the facility and prevent the spread of infections.
A reviewof the facility's policy and procedure titled, Coronavirus Disease (COVID-19) - Vaccination of Staff,
dated May 2017, indicated, .Staff are educated about benefits and risk .of COVID-19 vaccine .Staff are
offered vaccination against COVID-19 .Each staff member is provided with education regarding the benefits
and risks .If the vaccination requires multiple doses of vaccine, staff are again provided with education
regarding the benefits .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555492
If continuation sheet
Page 12 of 12