F 0623
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman,
before transfer or discharge, including appeal rights.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to ensure a copy of the transfer/discharge notice was sent to
the representative of the Office of the State Long-Term Care Ombudsman (LTC Ombudsman) for one of
three sampled residents (Resident 1).
This failure has the potential for the Ombudsman not to be able to advocate for the resident in protecting his
rights from inappropriate transfer and discharge.
Findings:
On September 4, 2024, Resident 1's record was reviewed. Resident 1 was admitted to the facility on
[DATE], with diagnoses which included muscle wasting (loss of muscle strength) and atrophy (thinning of
muscles).
A review of Resident 1 ' s History and Physical, dated April 4, 2024, indicated Resident 1 can make
decisions.
A review of Resident 1's Minimum Data Set (MDS-an assessment tool), dated June 27, 2024, indicated,
Resident 1 had Brief Interview of Mental Status (BIMS-a tool to measure cognitive function in older adults),
score of 14 (cognitively intact).
A review of Resident 1 ' s SNF/NF to Hospital Transfer Form, dated July 15, 2024, indicated, .Sent to (name
of hospital) .Reinsertion of dislodged suprapubic catheter (medical device that drains urine from bladder) .
There was no documented evidence indicating the facility mailed or faxed a copy of the transfer notice to
the LTC Ombudsman.
On September 4, 2024, at 2:36 p.m., during a concurrent interview and review of Resident 1 ' s medical
records with the Director of Nursing (DON), she stated the process for transfer or discharge was the
resident would be given the notice upon transfer or discharge from the facility and the Social Service
Director (SSD) will send the discharge notice to the LTC Ombudsman within 30 days. The DON stated
Resident 1 was transferred to the hospital on July 15, 2024, and the discharge notice was not sent to the
LTC Ombudsman. The DON further stated the SSD should have sent the notice to the Ombudsman.
On September 4, 2024, at 2:56 p.m., during a concurrent interview and review of Resident 1 ' s
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
555492
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555492
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/04/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Oak Glen Post Acute
9246 Avenida Miravilla
Cherry Valley, CA 92223
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0623
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
medical records with the SSD, she stated for residents who transferred or discharged from the facility, the
LTC Ombudsman is sent a letter to notify of the resident discharge within 30 days. The SSD further stated
notification is important for resident safety and continuity of care.
The SSD stated Resident 1 was transferred to the hospital on July 15, 2024, and was discharged from the
facility. The SSD further stated she did not send the discharge notice to the LTC Ombudsman, she further
stated I did not know I have to send it when a resident is transferred. The SSD stated she should have sent
Resident 1 ' s transfer/discharge notice to the LTC Ombudsman.
A review of the facility policy and procedure titled, Transfer or Discharge Notice, dated March 2021,
indicated, .Residents and/or representatives are notified in writing, and in a language and format they
understand, at least thirty days (30) days prior to a transfer or discharge .A copy of the notice is sent to the
Office of the State Long -Term Care Ombudsman at the same time the notice of transfer or discharge is
provided to the resident and representative .If the information in the notice changes prior to the transfer or
discharge, the recipients of the notice are updated as soon as practicable .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555492
If continuation sheet
Page 2 of 2