F 0622
Not transfer or discharge a resident without an adequate reason; and must provide documentation and
convey specific information when a resident is transferred or discharged.
Level of Harm - Actual harm
Residents Affected - Few
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to safely discharge on e of three residents (Resident 1) when
Resident 1 was discharged , due to non-payment, while the facility's business office actively sought a payor
source for Resident 1's stay in the facility and when the resident's Medi-Cal (California's health care
program which covers most medically necessary care) eligibility was pending.
Resident 1 cried because she did not want to be discharged and was being discharged to a shelter against
her wishes. Resident 1 was hysterical, crying with anxiety, and having a mental breakdown when Resident
1 was taken in the facility van to Shelter A on 4/11/23. Shelter A was a shelter for males and did not accept
her, another shelter also did not accept her, and Resident 1 returned to the facility. The resident is currently
residing in the facility with coverage provided by Medi-Cal. These failures resulted in an inappropriate
discharge for Resident 1 and caused harm to the resident's mental and psychosocial (involves the
interaction between a person's thoughts and behaviors with a social environment) well-being.
Findings:
Review of Resident 1's Order Summary Report, dated 4/11/23, indicated, on 2/15/23, the female resident
was admitted to the facility with diagnoses including unspecified mood disorder, post-traumatic stress
disorder (PTSD, a mental health condition that's triggered by a terrifying event, either experiencing it or
witnessing it), Crohn's disease (a type of inflammatory bowel disease), attention-deficit hyperactivity
disorder (ADHD, a chronic condition including attention difficulty, hyperactivity, and impulsiveness), and
anxiety disorder.
Resident 1's progress notes from an outside behavioral health service, which the resident used in the past,
was obtained via
Resident 1's verbal and written permission with the Authorization for Use, Exchange, and/or Disclosure of
Confidential Behavioral Health Information form, signed by Resident 1 on 7/5/23. Review of the progress
notes, dated 11/17/20, indicated the resident was diagnosed with PTSD, chronic, with panic attacks [an
overwhelming feeling of anxiety that can cause symptoms such as sweating and shortness of breath]; MDD
[major depressive disorder, a disease that causes persistently low or depressed mood, decreased interest
in pleasurable activities, poor concentration, or appetite changes], recurrent, severe with anxious distress.
Review of the progress notes, dated 12/1/21, indicated, Symptoms of PTSD [for Resident 1]: experience of
trauma, hypervigilance [state of increased alertness to surroundings for potential threats or
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 31
Event ID:
555538
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555538
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/26/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Eden Valley Care Center
612 Main Street
Soledad, CA 93960
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0622
Level of Harm - Actual harm
Residents Affected - Few
dangers], flashbacks, avoidance of reminders of trauma, nightmares. It also indicated Resident 1's
problems include emotional dysregulation [inability to manage emotional responses], anxiety, agoraphobia
[a type of anxiety disorder that involves fearing and avoiding places or situations that might cause panic
and feelings of being trapped, helpless or embarrassed. Agoraphobia often results in having a hard time
feeling safe in any public place, especially where crowds gather and in locations that are not familiar].
Review of Resident 1's Minimum Data Set (MDS, an assessment tool), dated 2/22/23, indicated the
resident was cognitively (the mental action or process of acquiring knowledge and understanding through
thought, experience, and the senses) intact. It indicated for Activity of Daily Living (ADL) Assistance, the
resident required supervision and one-person physical assistance with dressing and required physical help
in part of bathing activity. It also indicated for Preferences for Customary Routine and Activities, the resident
responded that it was very important to her to take care of her personal belongings or things and to have a
place to lock her things to keep them safe.
Review of Resident 1's nursing progress notes, dated 3/15/23, indicated the resident required one-person
limited assistance/supervision with ADL's.
Review of Resident 1's Physician's Progress Note, dated 3/20/23, indicated, debility - cont [continue] rehab
[rehabilitation] 2. Knee, hip pain S/P [status post] fall-obtain x rays; normal exam; continue pain meds
[medications], add Lidoderm patch [a local numbing medication to treat pain] Crohn ' s disease-h/o [history
of] SBO [small bowel obstruction] resection [removal]; currently on 40 mg [milligrams, unit of measurement]
prednisone [a medication to treat inflammation]; awaiting GI appt [appointment] . dispo [disposition]: cont
rehab.
Review of Resident 1's Documentation Survey Report, documented by certified nursing assistants (CNAs),
dated April 2023, indicated Resident 1 required supervision and set up help for ADLs including bed
mobility, dressing, locomotion, personal hygiene, toilet use, and transferring.
Review of Resident 1's restorative program notes, dated 4/8/23, indicated, She is supervision assist for B
[bilateral] UE [upper extremity]/LE [lower extremity] ROM [range of motion] and strengthening ex [exercises]
and routine Ambulation using FWW [front wheel walker] and gait belt .
Review of Resident 1's social services progress notes, dated 4/10/23, one day before the resident was
discharged , indicated the social services designee (SSD) wrote, Writer spoke with res [resident] to let her
know that a shelter bed has opened at [Shelter A]. [Shelter A's address and phone number]. Res became
upset stating she has PTSD. Writer reminded res that facility is doing nothing for her as she is independent
and doing all her own ADLS at this time. Res stated but I have not been walking. Writer asked, But you can
walk, res stated yes with a walker. Writer offered res a walker to take with her. Writer reminded res that her
insurance is no longer paying for her stay as she is independent res stated ok just give me some time.
Review of Resident 1's Post-Discharge Plan of Care, dated 4/11/23, indicated the date of discharge was
4/11/23 and the resident was discharged to Shelter A. It indicated the reason for discharge was insurance
non coverage and independent in activities of daily living. Under the section, POST-DISCHARGE NEEDS
AND INTERDISCIPLINARY INSTRUCTIONS, Resident/Family Plan for Continuing Care, Community
Services Desired, Nursing Care Needs, Activity Limitations, Treatment/Special Instructions, Nutrition/Diet
Order, Physical/Occupational Therapy, and Activities were left blank. The section, Follow-up Instructions,
Appointment, and Referral to were left blank.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555538
If continuation sheet
Page 2 of 31
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555538
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/26/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Eden Valley Care Center
612 Main Street
Soledad, CA 93960
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0622
Level of Harm - Actual harm
Residents Affected - Few
There was no documentation that indicated Resident 1's psych referral or appointment was set up. There
was no documentation the interdisciplinary team (IDT) discussed regarding Resident 1's discharge, to
determine whether the resident was sufficiently independent to discharge or the resident agreed to be
discharged to a shelter. Also, there was no documented evidence Resident 1 was informed of continuing
care after discharge.
Review of the facility's census, dated 4/11/23, indicated Resident 1's bed was vacant. Resident 1's name
was not listed on the census.
Review of Shelter A's website indicated services the shelter provides included the following: Every day of
the year, we provide safe, overnight lodging, a shower and a listening ear to men who have no other place
to go; A long-term recovery program for men who want to find a new path for life; and, At this time, we can
offer lodging and showers to men only.
Review of Resident 1's social services progress note, dated 4/12/23, the day after the resident was
returned to the facility, indicated,
Conversation held in regards to [Resident 1's] Medi-cal, she stated her sister told her that as of today it is
[in effect] and should be active in system within 24hrs . Res states she knows she reacted horrible to the
leaving but it is related to her PTSD.
Review of Resident 1's Physician's Progress Note, dated 4/17/23 indicated, Patient has been doing well.
She continues with knee and hip pain .A/P [assessment/plan]: 1. Debility - cont rehab 2. Knee, hip pain S/P
fall- degenerative disease on imaging. Continue pain control .dispo [disposition]: cont rehab.
Review of Resident 1's Minimum Data Set (MDS, an assessment tool), dated 5/25/23, indicated for Activity
of Daily Living (ADL) Assistance, the resident required supervision and one-person physical assistance
with bed mobility, transfer, walking in the room, walking in the corridor, locomotion, dressing, and eating.
During a telephone interview, on 4/11/23 at 10:15 a.m., Resident 1 was crying and requested help because
she did not want to be discharged .
During an interview, on 4/11/23 at 2:38 p.m., Resident 1 stated she was informed about a bed available at a
shelter, but the shelter was not an option for her. She stated it was a men's shelter and they could not take
her, so she returned to the facility.
During an interview, on 5/16/23 at 1:27 p.m., the facility's van driver (VD) stated she drove Resident 1 to
Shelter A, with the director of nursing (DON) also present. She stated, [Resident 1] was crying when we
were leaving. The VD stated the DON got out of the van to talk to someone in Shelter A and Resident 1
stayed in the van. She stated the shelter where they were going to drop off
Resident 1 was for males, not females.
During an interview, on 5/16/23 at 3 p.m., the director of nursing (DON) stated, [Resident 1] was hysterical
and crying with anxiety because she did not want to leave [the facility]. The DON stated when they arrived
at Shelter A, they found out the shelter was a men's only shelter. She stated the staff at Shelter A directed
them to another shelter, but the other shelter also would not take
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555538
If continuation sheet
Page 3 of 31
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555538
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/26/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Eden Valley Care Center
612 Main Street
Soledad, CA 93960
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0622
Resident 1 because she was not able to walk or look for job placement.
Level of Harm - Actual harm
During an interview, on 5/23/23 at 12:05 p.m., Resident 1 stated she has complex PTSD due to childhood
and adult traumas, including the loss of her son and being gang raped. Resident 1 stated she was told she
had to leave and the staff started grabbing her belongings, which upset her. She stated the SSD told her
they found her a bed at a shelter, but she tried to explain that she was not able to go to a hall or large room
with a lot of people, like a shelter. Resident 1 stated she was not able to even go into stores when there are
too many people. Resident 1 stated when she was placed in the van, her mind just believed anything could
immediately go wrong. Resident 1 stated when they got to the shelter, they found out it was a men's only
shelter. She stated the day the facility discharged her made her mental health worse. Resident 1 was crying
and stated she would rather die than go through that.
Residents Affected - Few
During an interview, on 7/5/23 at 2:30 p.m., the SSD stated she was not familiar with the facility's discharge
policies. She stated Resident 1's stay at the facility was not paid by her insurance. She stated Resident 1
was not appropriate for this facility. The SSD stated Resident 1 mentioned claustrophobia (extreme or
irrational fear of confined places) as a trigger for her PTSD.
During an interview, on 7/12/23 at 12:07 p.m., the business office manager (BOM) stated Resident 1's
insurance would not pay for her stay and the reason for this was not clear. She stated the facility needed to
find another payor source to cover her stay in the facility. The BOM stated at one point, Resident 1 was not
eligible for Medi-Cal, but someone was assisting the resident with the process, and it was being worked on.
The BOM stated she was not aware the facility was trying to discharge Resident 1. She stated if a resident
has no other form of payment, the resident should be given a 30- day notice prior to discharge. She stated
during that time, the SSD and the resident should come to an agreement on the discharge location, to
ensure a safe discharge.
During an interview, on 7/12/23 at 1:48 p.m., Resident 1 stated she was trying to explain to the staff about
her PTSD and her triggers.
She stated being cornered is one of her triggers. Resident 1 disclosed that she had experienced sexual
assault and had also lost her son, and she strongly felt the importance of keeping her belongings safe. The
resident stated she informed the facility staff that they could not send her to a shelter because shelters are
usually large rooms with many people. She stated she did not like the situation in shelters because she
would not have any control over who she would be in there with and it would be difficult for her to guard her
belongings. Resident 1 stated she explained to the facility that due to her being raped, she would not feel
safe staying inside a shelter and would likely prefer to sleep outside if faced with that situation.
During an interview and concurrent record review of Resident 1's nursing progress notes, on 7/12/23 at
2:14 p.m., with the DON and SSD, the DON stated she was unaware Resident 1 had PTSD. She stated
when a resident comes to the facility with a diagnosis of PTSD, staff should ask about the resident's
triggers. The DON stated Resident 1 should have a monitoring tool in place, which identifies the resident's
triggers, and a routine order should be placed so staff can observe and look for any related behaviors. She
stated it will be implemented now that it has been brought to their attention. The SSD stated she
documented that Resident 1's PTSD on 4/10/23 but there was no documentation indicating the SSD had
asked about Resident 1's triggers. The DON and SSD confirmed that Resident 1's PTSD was not
discussed with the IDT. The DON stated when they took Resident 1 to Shelter A for discharge on [DATE],
Resident 1 was having a breakdown.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555538
If continuation sheet
Page 4 of 31
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555538
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/26/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Eden Valley Care Center
612 Main Street
Soledad, CA 93960
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0622
Level of Harm - Actual harm
During a telephone interview, on 7/24/23 at 8:50 a.m., the BOM stated she was actively searching for a
payor source for Resident 1. She stated she had a conversation with Resident 1, who informed her that
someone was working on her Medi-Cal eligibility, so Resident 1 was updated to Medi-Cal pending. The
BOM stated Resident 1 became eligible for Medi-Cal as of 4/24/23.
Residents Affected - Few
During a telephone interview, on 7/24/23 at 10:51 a.m., the administrator (ADM) stated she did not ask
whether the shelter was for males or females. She stated she assumed Shelter A was co-ed (open to or
used by both men and women).
During an interview on 7/26/23 at 11:16 a.m., the assistant director of nursing (ADON) stated when the
facility was discharging Resident 1, the resident was very upset. The ADON stated Resident 1 was very
comfortable in the facility and she was going somewhere she did not know and that was not good for her.
She stated the DON tried to calm Resident 1 down and went with her to the shelter, but they came back
later. The ADON stated there were no IDT notes that discussed Resident 1's discharge. She stated there
was no IDT note that indicated that Resident 1 was agreeable to being discharged to a shelter.
Review of the facility's policy, Transfer or Discharge, Facility-Initiated, dated 10/2022, indicated the
following:
A ' facility-initiated transfer or discharge ' means a transfer or discharge which the resident objects to, or did
not originate through a resident's verbal or written request, and/or is not in alignment with the resident's
stated goals for care and preferences.
Non-payment for a stay in the facility occurs when the resident has failed, after reasonable and appropriate
notice, to pay for a stay at the facility and also may apply:
a. When the resident has not submitted the necessary paperwork for third party (including
Medicare/Medicaid) payment; or
b. After the third party payer (including Medicare or Medicaid) denied the claim and the resident refused to
pay for his/her stay.
The facility will notify the resident of their change in payment status, and ensure the resident has the
necessary assistance to submit any third party paperwork.
Based on interview and record review, the facility failed to safely discharge on e of three residents
(Resident 1) when Resident 1 was discharged , due to non-payment, while the facility's business office
actively sought a payor source for Resident 1's stay in the facility and when the resident's Medi-Cal
(California's health care program which covers most medically necessary care) eligibility was pending.
Resident 1 cried because she did not want to be discharged and was being discharged to a shelter against
her wishes. Resident 1 was hysterical, crying with anxiety, and having a mental breakdown when Resident
1 was taken in the facility van to Shelter A on 4/11/23. Shelter A was a shelter for males and did not accept
her, another shelter also did not accept her, and Resident 1 returned to the facility. The resident is currently
residing in the facility with coverage provided by Medi-Cal. These failures resulted in an inappropriate
discharge for Resident 1 and caused harm to the resident's mental and psychosocial (involves the
interaction between a person's thoughts and behaviors with a
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555538
If continuation sheet
Page 5 of 31
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555538
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/26/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Eden Valley Care Center
612 Main Street
Soledad, CA 93960
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0622
social environment) well-being.
Level of Harm - Actual harm
Findings:
Residents Affected - Few
Review of Resident 1's Order Summary Report, dated 4/11/23, indicated, on 2/15/23, the female resident
was admitted to the facility with diagnoses including unspecified mood disorder, post-traumatic stress
disorder (PTSD, a mental health condition that's triggered by a terrifying event, either experiencing it or
witnessing it), Crohn's disease (a type of inflammatory bowel disease), attention-deficit hyperactivity
disorder (ADHD, a chronic condition including attention difficulty, hyperactivity, and impulsiveness), and
anxiety disorder.
Resident 1's progress notes from an outside behavioral health service, which the resident used in the past,
was obtained via Resident 1's verbal and written permission with the Authorization for Use, Exchange,
and/or Disclosure of Confidential Behavioral Health Information form, signed by Resident 1 on 7/5/23.
Review of the progress notes, dated 11/17/20, indicated the resident was diagnosed with PTSD, chronic,
with panic attacks [an overwhelming feeling of anxiety that can cause symptoms such as sweating and
shortness of breath]; MDD [major depressive disorder, a disease that causes persistently low or depressed
mood, decreased interest in pleasurable activities, poor concentration, or appetite changes], recurrent,
severe with anxious distress. Review of the progress notes, dated 12/1/21, indicated, Symptoms of PTSD
[for Resident 1]: experience of trauma, hypervigilance [state of increased alertness to surroundings for
potential threats or dangers], flashbacks, avoidance of reminders of trauma, nightmares. It also indicated
Resident 1's problems include emotional dysregulation [inability to manage emotional responses], anxiety,
agoraphobia [a type of anxiety disorder that involves fearing and avoiding places or situations that might
cause panic and feelings of being trapped, helpless or embarrassed. Agoraphobia often results in having a
hard time feeling safe in any public place, especially where crowds gather and in locations that are not
familiar].
Review of Resident 1's Minimum Data Set (MDS, an assessment tool), dated 2/22/23, indicated the
resident was cognitively (the mental action or process of acquiring knowledge and understanding through
thought, experience, and the senses) intact. It indicated for Activity of Daily Living (ADL) Assistance, the
resident required supervision and one-person physical assistance with dressing and required physical help
in part of bathing activity. It also indicated for Preferences for Customary Routine and Activities, the resident
responded that it was very important to her to take care of her personal belongings or things and to have a
place to lock her things to keep them safe.
Review of Resident 1's nursing progress notes, dated 3/15/23, indicated the resident required one-person
limited assistance/supervision with ADL's.
Review of Resident 1's Physician's Progress Note, dated 3/20/23, indicated, debility – cont
[continue] rehab [rehabilitation] 2. Knee, hip pain S/P [status post] fall-obtain x rays; normal exam; continue
pain meds [medications], add Lidoderm patch [a local numbing medication to treat pain] Crohn's
disease-h/o [history of] SBO [small bowel obstruction] resection [removal]; currently on 40 mg [milligrams,
unit of measurement] prednisone [a medication to treat inflammation]; awaiting GI appt [appointment] .
dispo [disposition]: cont rehab.
Review of Resident 1's Documentation Survey Report, documented by certified nursing assistants (CNAs),
dated April 2023, indicated Resident 1 required supervision and set up help for ADLs including bed
mobility, dressing, locomotion, personal hygiene, toilet use, and transferring.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555538
If continuation sheet
Page 6 of 31
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555538
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/26/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Eden Valley Care Center
612 Main Street
Soledad, CA 93960
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0622
Level of Harm - Actual harm
Residents Affected - Few
Review of Resident 1's restorative program notes, dated 4/8/23, indicated, She is supervision assist for B
[bilateral] UE [upper extremity]/LE [lower extremity] ROM [range of motion] and strengthening ex [exercises]
and routine Ambulation using FWW [front wheel walker] and gait belt .
Review of Resident 1's social services progress notes, dated 4/10/23, one day before the resident was
discharged , indicated the social services designee (SSD) wrote, Writer spoke with res [resident] to let her
know that a shelter bed has opened at [Shelter A]. [Shelter A's address and phone number]. Res became
upset stating she has PTSD. Writer reminded res that facility is doing nothing for her as she is independent
and doing all her own ADLS at this time. Res stated but I have not been walking. Writer asked, But you can
walk, res stated yes with a walker. Writer offered res a walker to take with her. Writer reminded res that her
insurance is no longer paying for her stay as she is independent res stated ok just give me some time.
Review of Resident 1's Post-Discharge Plan of Care, dated 4/11/23, indicated the date of discharge was
4/11/23 and the resident was discharged to Shelter A. It indicated the reason for discharge was insurance
non coverage and independent in activities of daily living. Under the section, POST-DISCHARGE NEEDS
AND INTERDISCIPLINARY INSTRUCTIONS , Resident/Family Plan for Continuing Care , Community
Services Desired , Nursing Care Needs , Activity Limitations , Treatment/Special Instructions , Nutrition/Diet
Order , Physical/Occupational Therapy , and Activities were left blank. The section, Follow-up Instructions,
Appointment, and Referral to were left blank.
There was no documentation that indicated Resident 1's psych referral or appointment was set up. There
was no documentation the interdisciplinary team (IDT) discussed regarding Resident 1's discharge, to
determine whether the resident was sufficiently independent to discharge or the resident agreed to be
discharged to a shelter. Also, there was no documented evidence Resident 1 was informed of continuing
care after discharge.
Review of the facility's census, dated 4/11/23, indicated Resident 1's bed was vacant. Resident 1's name
was not listed on the census.
Review of Shelter A's website indicated services the shelter provides included the following: Every day of
the year, we provide safe, overnight lodging, a shower and a listening ear to men who have no other place
to go; A long-term recovery program for men who want to find a new path for life; and, At this time, we can
offer lodging and showers to men only.
Review of Resident 1's social services progress note, dated 4/12/23, the day after the resident was
returned to the facility, indicated, Conversation held in regards to [Resident 1's] Medi-cal, she stated her
sister told her that as of today it is [in effect] and should be active in system within 24hrs . Res states she
knows she reacted horrible to the leaving but it is related to her PTSD.
Review of Resident 1's Physician's Progress Note, dated 4/17/23 indicated, Patient has been doing well.
She continues with knee and hip pain . A/P [assessment/plan]: 1. Debility – cont rehab 2. Knee, hip
pain S/P fall- degenerative disease on imaging. Continue pain control . dispo [disposition]: cont rehab.
Review of Resident 1's Minimum Data Set (MDS, an assessment tool), dated 5/25/23, indicated for Activity
of Daily Living (ADL) Assistance, the resident required supervision and one-person physical assistance
with bed mobility, transfer, walking in the room, walking in the corridor, locomotion, dressing, and eating.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555538
If continuation sheet
Page 7 of 31
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555538
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/26/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Eden Valley Care Center
612 Main Street
Soledad, CA 93960
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0622
During a telephone interview, on 4/11/23 at 10:15 a.m., Resident 1 was crying and requested help because
she did not want to be discharged .
Level of Harm - Actual harm
Residents Affected - Few
During an interview, on 4/11/23 at 2:38 p.m., Resident 1 stated she was informed about a bed available at a
shelter, but the shelter was not an option for her. She stated it was a men's shelter and they could not take
her, so she returned to the facility.
During an interview, on 5/16/23 at 1:27 p.m., the facility's van driver (VD) stated she drove Resident 1 to
Shelter A, with the director of nursing (DON) also present. She stated, [Resident 1] was crying when we
were leaving. The VD stated the DON got out of the van to talk to someone in Shelter A and Resident 1
stayed in the van. She stated the shelter where they were going to drop off Resident 1 was for males, not
females.
During an interview, on 5/16/23 at 3 p.m., the director of nursing (DON) stated, [Resident 1] was hysterical
and crying with anxiety because she did not want to leave [the facility]. The DON stated when they arrived
at Shelter A, they found out the shelter was a men's only shelter. She stated the staff at Shelter A directed
them to another shelter, but the other shelter also would not take Resident 1 because she was not able to
walk or look for job placement.
During an interview, on 5/23/23 at 12:05 p.m., Resident 1 stated she has complex PTSD due to childhood
and adult traumas, including the loss of her son and being gang raped. Resident 1 stated she was told she
had to leave and the staff started grabbing her belongings, which upset her. She stated the SSD told her
they found her a bed at a shelter, but she tried to explain that she was not able to go to a hall or large room
with a lot of people, like a shelter. Resident 1 stated she was not able to even go into stores when there are
too many people. Resident 1 stated when she was placed in the van, her mind just believed anything could
immediately go wrong. Resident 1 stated when they got to the shelter, they found out it was a men's only
shelter. She stated the day the facility discharged her made her mental health worse. Resident 1 was crying
and stated she would rather die than go through that.
During an interview, on 7/5/23 at 2:30 p.m., the SSD stated she was not familiar with the facility's discharge
policies. She stated Resident 1's stay at the facility was not paid by her insurance. She stated Resident 1
was not appropriate for this facility. The SSD stated Resident 1 mentioned claustrophobia (extreme or
irrational fear of confined places) as a trigger for her PTSD.
During an interview, on 7/12/23 at 12:07 p.m., the business office manager (BOM) stated Resident 1's
insurance would not pay for her stay and the reason for this was not clear. She stated the facility needed to
find another payor source to cover her stay in the facility. The BOM stated at one point, Resident 1 was not
eligible for Medi-Cal, but someone was assisting the resident with the process, and it was being worked on.
The BOM stated she was not aware the facility was trying to discharge Resident 1. She stated if a resident
has no other form of payment, the resident should be given a 30- day notice prior to discharge. She stated
during that time, the SSD and the resident should come to an agreement on the discharge location, to
ensure a safe discharge.
During an interview, on 7/12/23 at 1:48 p.m., Resident 1 stated she was trying to explain to the staff about
her PTSD and her triggers. She stated being cornered is one of her triggers. Resident 1 disclosed that she
had experienced sexual assault and had also lost her son, and she strongly felt the importance of keeping
her belongings safe. The resident stated she informed the facility staff that they could not send her to a
shelter because shelters are usually large rooms with many people. She
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555538
If continuation sheet
Page 8 of 31
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555538
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/26/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Eden Valley Care Center
612 Main Street
Soledad, CA 93960
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0622
Level of Harm - Actual harm
stated she did not like the situation in shelters because she would not have any control over who she would
be in there with and it would be difficult for her to guard her belongings. Resident 1 stated she explained to
the facility that due to her being raped, she would not feel safe staying inside a shelter and would likely
prefer to sleep outside if faced with that situation.
Residents Affected - Few
During an interview and concurrent record review of Resident 1's nursing progress notes, on 7/12/23 at
2:14 p.m., with the DON and SSD, the DON stated she was unaware Resident 1 had PTSD. She stated
when a resident comes to the facility with a diagnosis of PTSD, staff should ask about the resident's
triggers. The DON stated Resident 1 should have a monitoring tool in place, which identifies the resident's
triggers, and a routine order should be placed so staff can observe and look for any related behaviors. She
stated it will be implemented now that it has been brought to their attention. The SSD stated she
documented that Resident 1's PTSD on 4/10/23 but there was no documentation indicating the SSD had
asked about Resident 1's triggers. The DON and SSD confirmed that Resident 1's PTSD was not
discussed with the IDT. The DON stated when they took Resident 1 to Shelter A for discharge on [DATE],
Resident 1 was having a breakdown.
During a telephone interview, on 7/24/23 at 8:50 a.m., the BOM stated she was actively searching for a
payor source for Resident 1. She stated she had a conversation with Resident 1, who informed her that
someone was working on her Medi-Cal eligibility, so Resident 1 was updated to Medi-Cal pending. The
BOM stated Resident 1 became eligible for Medi-Cal as of 4/24/23.
During a telephone interview, on 7/24/23 at 10:51 a.m., the administrator (ADM) stated she did not ask
whether the shelter was for males or females. She stated she assumed Shelter A was co-ed (open to or
used by both men and women).
During an interview on 7/26/23 at 11:16 a.m., the assistant director of nursing (ADON) stated when the
facility was discharging Resident 1, the resident was very upset. The ADON stated Resident 1 was very
comfortable in the facility and she was going somewhere she did not know and that was not good for her.
She stated the DON tried to calm Resident 1 down and went with her to the shelter, but they came back
later. The ADON stated there were no IDT notes that discussed Resident 1's discharge. She stated there
was no IDT note that indicated that Resident 1 was agreeable to being discharged to a shelter.
Review of the facility's policy, Transfer or Discharge, Facility-Initiated, dated 10/2022, indicated the
following:
A ' facility-initiated transfer or discharge' means a transfer or discharge which the resident objects to, or did
not originate through a resident's verbal or written request, and/or is not in alignment with the resident's
stated goals for care and preferences.
Non-payment for a stay in the facility occurs when the resident has failed, after reasonable and appropriate
notice, to pay for a stay at the facility and also may apply:
a. When the resident has not submitted the necessary paperwork for third party (including
Medicare/Medicaid) payment; or
<[TRUNCATED]
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555538
If continuation sheet
Page 9 of 31
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555538
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/26/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Eden Valley Care Center
612 Main Street
Soledad, CA 93960
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0623
Level of Harm - Minimal harm
or potential for actual harm
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman,
before transfer or discharge, including appeal rights.
Based on interview and record review, the facility failed to provide a discharge notice 30 days prior to
discharge for one of three residents (Resident 1) when:
Residents Affected - Few
1. Resident 1 received a discharge notice one day prior to her discharge and became upset when informed
she would be discharged to a shelter.
2. The Office of the State Long-Term Care Ombudsman (representatives assist residents in long-term care
facilities with issues related to day-to-day care, health, safety, and personal preferences) did not receive a
discharge notice 30 days prior to the resident ' s discharge.
This failure resulted in Resident 1 not receiving sufficient notice prior to her discharge to prepare her post
discharge care.
Findings:
Review of Resident 1's Order Summary Report, dated 4/11/23, indicated, on 2/15/23, the female resident
was admitted to the facility with diagnoses including unspecified mood disorder, post-traumatic stress
disorder (PTSD, a mental health condition that's triggered by a terrifying event, either experiencing it or
witnessing it), Crohn's disease (a type of inflammatory bowel disease), attention-deficit hyperactivity
disorder (ADHD, a chronic condition including attention difficulty, hyperactivity, and impulsiveness), and
anxiety disorder.
Review of Resident 1's Notice of Transfer or Discharge, dated 4/10/23, indicated [Resident 1] will be
transferred/discharged to [Shelter A], [Shelter A's address] on 4/11/23 for the following reason(s): .The
resident's health has improved sufficiently that the resident no longer needs the services provided by this
facility. It also indicated Resident 1 signed on the notice indicating, This acknowledges that I received a
copy of this Notice of Resident Transfer or Discharge, dated 4/11/23, the day she was discharged .
During an interview, on 7/5/23 at 2:30 p.m., the SSD stated she did not send the notice of Resident 1's
discharge to the office of the State Long-Term Care Ombudsman.
During an interview on 7/26/23 at 11:16 a.m., the assistant director of nursing (ADON) stated Resident 1's
discharge was a planned discharge, so she should have been given a notice 30 days prior to her discharge.
Review of the facility's policy, Transfer or Discharge, Facility-Initiated, dated 10/2022, indicated, The resident
and his or her representative are given a 30-day advance written notice of an impending transfer or
discharge from this facility. It also indicated, A copy of the notice is sent to the Office of the State Long-Term
Care Ombudsman at the same time the notice of transfer or discharge is provided to the resident and
representative.
Based on interview and record review, the facility failed to provide a discharge notice 30 days prior to
discharge for one of three residents (Resident 1) when:
1. Resident 1 received a discharge notice one day prior to her discharge and became upset when
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555538
If continuation sheet
Page 10 of 31
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555538
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/26/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Eden Valley Care Center
612 Main Street
Soledad, CA 93960
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0623
informed she would be discharged to a shelter.
Level of Harm - Minimal harm
or potential for actual harm
2. The Office of the State Long-Term Care Ombudsman (representatives assist residents in long-term care
facilities with issues related to day-to-day care, health, safety, and personal preferences) did not receive a
discharge notice 30 days prior to the resident's discharge.
Residents Affected - Few
This failure resulted in Resident 1 not receiving sufficient notice prior to her discharge to prepare her post
discharge care.
Findings:
Review of Resident 1's Order Summary Report, dated 4/11/23, indicated, on 2/15/23, the female resident
was admitted to the facility with diagnoses including unspecified mood disorder, post-traumatic stress
disorder (PTSD, a mental health condition that's triggered by a terrifying event, either experiencing it or
witnessing it), Crohn's disease (a type of inflammatory bowel disease), attention-deficit hyperactivity
disorder (ADHD, a chronic condition including attention difficulty, hyperactivity, and impulsiveness), and
anxiety disorder.
Review of Resident 1's Notice of Transfer or Discharge, dated 4/10/23, indicated [Resident 1] will be
transferred/discharged to [Shelter A], [Shelter A's address] on 4/11/23 for the following reason(s): . The
resident's health has improved sufficiently that the resident no longer needs the services provided by this
facility. It also indicated Resident 1 signed on the notice indicating, This acknowledges that I received a
copy of this Notice of Resident Transfer or Discharge, dated 4/11/23, the day she was discharged .
During an interview, on 7/5/23 at 2:30 p.m., the SSD stated she did not send the notice of Resident 1's
discharge to the office of the State Long-Term Care Ombudsman.
During an interview on 7/26/23 at 11:16 a.m., the assistant director of nursing (ADON) stated Resident 1's
discharge was a planned discharge, so she should have been given a notice 30 days prior to her discharge.
Review of the facility's policy, Transfer or Discharge, Facility-Initiated, dated 10/2022, indicated, The resident
and his or her representative are given a 30-day advance written notice of an impending transfer or
discharge from this facility. It also indicated, A copy of the notice is sent to the Office of the State Long-Term
Care Ombudsman at the same time the notice of transfer or discharge is provided to the resident and
representative.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555538
If continuation sheet
Page 11 of 31
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555538
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/26/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Eden Valley Care Center
612 Main Street
Soledad, CA 93960
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0644
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Coordinate assessments with the pre-admission screening and resident review program; and referring for
services as needed.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to coordinate the Preadmission Screening and Resident
Review (PASRR, a federal requirement to prevent individuals with mental illness [MI], developmental
disability [DD], intellectual disability [ID], or related conditions from being inappropriately placed in nursing
homes for long term care; Level I Screening is a tool to identify individuals who are diagnosed or suspected
to have MI, DD, or ID; based on the Level II Evaluation, as performed by the State-Designated Authority
[SDA] when Level I screening showed the individual is positive for MI, the Department of Health Services
would issue a determination of the treatment and placement recommended for the individual) assessments
for one of three residents (Resident 1) when:
1. Resident 1's PASSR was not completed prior to admission or within 30 days of admission; and,
2. Resident 1's Level II evaluation was not completed when the resident's PASSR Level I screening was
positive.
These failures had the potential to put the resident at risk for not receiving appropriate care and services.
Findings:
Review of Resident 1's face sheet (a document that gives a resident's information at a quick glance), dated
7/12/23 indicated, she was a [AGE] year-old female and on 2/15/23, admitted to the facility with diagnoses
including unspecified mood disorder, post-traumatic stress disorder (PTSD, a mental health condition that's
triggered by a terrifying event, either experiencing it or witnessing it), attention-deficit hyperactivity disorder
(ADHD, A chronic condition including attention difficulty, hyperactivity, and impulsiveness), and anxiety
disorder.
Review of Resident 1's PASSR Level I Screening, dated 5/30/23 indicated, Result of Level I Screening:
Level I - Positive. It also indicated for the question, Does the Individual have a serious diagnosed mental
disorder .? the response was, Yes and anxiety disorder, adhd.
During a telephone interview on 7/24/23 at 10:35 a.m., the Administrator (ADM) confirmed that there was
no admission PASSR completed for Resident 1 and there should have been. The ADM also stated since
Resident 1 ' s 5/30/23 PASSR Level I screening was positive, it should have been reported, and Resident 1
should have had a Level II PASRR evaluation.
According to Centers for Medicare & Medicaid Services (CMS, created to administer oversight of the
Medicare Program and the federal portion of the Medicaid program), Preadmission Screening and Resident
Review (PASRR) Technical Assistance for States dated 9/30/2009, indicated, States are required to have a
PASRR program in order to screen all NF [nursing facility] applicants to Medicaid certified NFs (regardless
of payer source) for possible MI [mental illness]/MR [mental retardation], and if necessary to further
evaluate them according to certain minimum requirements. The state uses the evaluation to determine,
prior to admission, whether NF placement is appropriate for the individual, and whether the individual
requires specialized services for MI/MR . All applicants to Medicaid certified NFs (regardless of payer
source) receive a Level I PASRR screen to identify possible MI/MR. These screens generally consist of
forms completed by hospital discharge planners, community health
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555538
If continuation sheet
Page 12 of 31
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555538
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/26/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Eden Valley Care Center
612 Main Street
Soledad, CA 93960
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0644
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
nurses, or others as defined by the state. Individuals who do or may have MI/MR are referred for a Level II
PASRR evaluation.
Based on interview and record review, the facility failed to coordinate the Preadmission Screening and
Resident Review (PASRR, a federal requirement to prevent individuals with mental illness [MI],
developmental disability [DD], intellectual disability [ID], or related conditions from being inappropriately
placed in nursing homes for long term care; Level I Screening is a tool to identify individuals who are
diagnosed or suspected to have MI, DD, or ID; based on the Level II Evaluation, as performed by the
State-Designated Authority [SDA] when Level I screening showed the individual is positive for MI, the
Department of Health Services would issue a determination of the treatment and placement recommended
for the individual) assessments for one of three residents (Resident 1) when:
1. Resident 1's PASSR was not completed prior to admission or within 30 days of admission; and,
2. Resident 1's Level II evaluation was not completed when the resident's PASSR Level I screening was
positive.
These failures had the potential to put the resident at risk for not receiving appropriate care and services.
Findings:
Review of Resident 1's face sheet (a document that gives a resident's information at a quick glance), dated
7/12/23 indicated, she was a [AGE] year-old female and on 2/15/23, admitted to the facility with diagnoses
including unspecified mood disorder, post-traumatic stress disorder (PTSD, a mental health condition that's
triggered by a terrifying event, either experiencing it or witnessing it), attention-deficit hyperactivity disorder
(ADHD, A chronic condition including attention difficulty, hyperactivity, and impulsiveness), and anxiety
disorder.
Review of Resident 1's PASSR Level I Screening, dated 5/30/23 indicated, Result of Level I Screening:
Level I – Positive. It also indicated for the question, Does the Individual have a serious diagnosed
mental disorder .? the response was, Yes and anxiety disorder, adhd.
During a telephone interview on 7/24/23 at 10:35 a.m., the Administrator (ADM) confirmed that there was
no admission PASSR completed for Resident 1 and there should have been. The ADM also stated since
Resident 1's 5/30/23 PASSR Level I screening was positive, it should have been reported, and Resident 1
should have had a Level II PASRR evaluation.
According to Centers for Medicare & Medicaid Services (CMS, created to administer oversight of the
Medicare Program and the federal portion of the Medicaid program), Preadmission Screening and Resident
Review (PASRR) Technical Assistance for States dated 9/30/2009, indicated, States are required to have a
PASRR program in order to screen all NF [nursing facility] applicants to Medicaid certified NFs (regardless
of payer source) for possible MI [mental illness]/MR [mental retardation], and if necessary to further
evaluate them according to certain minimum requirements. The state uses the evaluation to determine,
prior to admission, whether NF placement is appropriate for the individual, and whether the individual
requires specialized services for MI/MR . All applicants to Medicaid certified NFs (regardless of payer
source) receive a Level I PASRR screen to identify possible MI/MR. These screens generally consist of
forms completed by hospital discharge planners, community health nurses, or others as defined by the
state. Individuals who do or may have MI/MR are referred for a Level
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555538
If continuation sheet
Page 13 of 31
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555538
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/26/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Eden Valley Care Center
612 Main Street
Soledad, CA 93960
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0644
II PASRR evaluation.
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555538
If continuation sheet
Page 14 of 31
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555538
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/26/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Eden Valley Care Center
612 Main Street
Soledad, CA 93960
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to provide necessary treatment and services for one of three
residents (Resident 1) prior to discharge when:
Residents Affected - Few
1. There was no assessment of Resident 1's PTSD and PTSD triggers;
2. Resident 1 did not have a PTSD related care plan to outline the resident's problem, goals, monitoring,
plan for care, treatment, and evaluation;
3. Resident 1's thoughts of self-harm were not evaluated prior to her discharge.
4. Resident 1's ordered referrals (communication from one health care professional to another specialist
requesting to evaluate someone's condition, provide a diagnosis, and/or provide treatment) for
gastrointestinal (GI) services related to Crohn's disease (a type of inflammatory bowel disease) and
psychological (psych) services for her diagnoses of post-traumatic stress disorder (PTSD, a mental health
condition that's triggered by a terrifying event, either experiencing it or witnessing it), attention-deficit
hyperactivity disorder (ADHD, a chronic condition including attention difficulty, hyperactivity, and
impulsiveness), and anxiety disorder were not initiated or followed up.
These failures had the potential to result in missed opportunities for the interdisciplinary team (IDT, a group
of health care professionals from diverse fields who work toward a common goal for residents) to evaluate
the resident's continuing care needs.
Findings:
Review of Resident 1's Order Summary Report, dated 4/11/23, indicated, on 2/15/23, the female resident
was admitted to the facility with diagnoses including unspecified mood disorder, PTSD, Crohn ' s disease,
ADHD, and anxiety disorder.
Resident 1's progress notes from an outside behavioral health service, which the resident used in the past,
was obtained via
Resident 1's verbal and written permission with the Authorization for Use, Exchange, and/or Disclosure of
Confidential Behavioral Health Information form, signed by Resident 1 on 7/5/23. Review of the progress
notes, dated 11/17/20, indicated the resident was diagnosed with PTSD, chronic, with panic attacks [an
overwhelming feeling of anxiety that can cause symptoms such as sweating and shortness of breath]; MDD
[major depressive disorder, a disease that causes persistently low or depressed mood, decreased interest
in pleasurable activities, poor concentration, or appetite changes], recurrent, severe with anxious distress.
Review of the progress notes, dated 12/1/21, indicated, Symptoms of PTSD [for Resident 1]: experience of
trauma, hypervigilance [state of increased alertness to surroundings for potential threats or dangers],
flashbacks, avoidance of reminders of trauma, nightmares. It also indicated Resident 1's problems include
emotional dysregulation [inability to manage emotional responses], anxiety, agoraphobia [a type of anxiety
disorder that involves fearing and avoiding places or situations that might cause panic and feelings of being
trapped, helpless or embarrassed. Agoraphobia often results in having a hard time feeling safe in any public
place, especially where crowds gather and in locations that are not familiar].
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555538
If continuation sheet
Page 15 of 31
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555538
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/26/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Eden Valley Care Center
612 Main Street
Soledad, CA 93960
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Review of Resident 1's nursing progress notes, dated 2/21/23, indicated, Resident reports having thoughts
of self-harm. States she does not have a plan but has self harmed in the past .Referred to SSD [social
services designee] for f/u [follow up].
Review of Resident 1's social services notes, indicated there was no documentation that the SSD followed
up regarding Resident 1's thoughts of self-harm.
Review of Resident 1's nursing progress notes, from 2/22/23 to 2/24/23, indicated, nursing staff monitored
the resident for her thoughts of self-harm for three days but, there was no change of condition assessment
for the resident's thoughts of self-harm.
Review of Resident 1's Minimum Data Set (MDS, an assessment tool), dated 2/22/23, indicated the
resident was cognitively (the mental action or process of acquiring knowledge and understanding through
thought, experience, and the senses) intact.
Review of Resident 1's Physician's Progress Note, dated 3/20/23, indicated, debility - cont [continue] rehab
[rehabilitation] 2. Knee, hip pain S/P [status post] fall-obtain x rays; normal exam; continue pain meds
[medications], add Lidoderm patch [a local numbing medication to treat pain] Crohn's disease-h/o [history
of] SBO [small bowel obstruction] resection [removal]; currently on 40 mg [milligrams, unit of measurement]
prednisone [a medication to treat inflammation]; awaiting GI appt [appointment] .dispo [disposition]: cont
rehab.
Review of Resident 1's physician orders, dated 3/21/23, indicated, Per MD [medicine doctor] start GI
[gastrointestinal] Referral r/t [related to] Crohn's disease.
Review of Resident 1's physician orders, dated 3/29/23, indicated, Per MD start referral for Psych
[psychologist, a medical doctor who specializes in mental health] Eval [evaluation] r/t Anxiety Disorder,
ADHD, and PTSD.
Review of Resident 1's progress notes, indicated there was no documentation Resident 1's GI and psych
referrals were initiated or followed up.
Review of Resident 1's care plans indicated the resident had a care plan for depression, initiated 4/4/23.
There was no care plan that addressed Resident 1's PTSD.
Review of Resident 1's Post-Discharge Plan of Care, dated 4/11/23, indicated the date of discharge was
4/11/23 and the resident was discharged to Shelter A. It indicated the reason for discharge was insurance
non coverage and independent in activities of daily living. Under the section, POST-DISCHARGE NEEDS
AND INTERDISCIPLINARY INSTRUCTIONS, Resident/Family Plan for Continuing Care, Community
Services Desired, Nursing Care Needs, Activity Limitations, Treatment/Special Instructions, Nutrition/Diet
Order, Physical/Occupational Therapy, and Activities were left blank. The section, Follow-up Instructions,
Appointment, and Referral to were left blank.
There was no documentation that indicated Resident 1's psych referral or appointment was set up. Also,
there was no documented evidence Resident 1 was informed of continuing care after discharge.
Review of the facility's census, dated 4/11/23, indicated Resident 1's bed was vacant. Resident 1's name
was not listed on the census.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555538
If continuation sheet
Page 16 of 31
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555538
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/26/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Eden Valley Care Center
612 Main Street
Soledad, CA 93960
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Review of Shelter A's website indicated services the shelter provides included the following: Every day of
the year, we provide safe, overnight lodging, a shower and a listening ear to men who have no other place
to go; A long-term recovery program for men who want to find a new path for life; and, At this time, we can
offer lodging and showers to men only.
Review of Resident 1's social services progress note, dated 4/12/23, the day after the resident was
returned to the facility, indicated, Conversation held in regards to [Resident 1's] Medi-cal, she stated her
sister told her that as of today it is [in effect] and should be active in system within 24hrs .Res states she
knows she reacted horrible to the leaving but it is related to her PTSD.
During a telephone interview, on 4/11/23 at 10:15 a.m., Resident 1 was crying and requested help because
she did not want to be discharged .
During an interview, on 4/11/23 at 2:38 p.m., Resident 1 stated she was informed about a bed available at a
shelter, but the shelter was not an option for her. She stated it was a men's shelter and they could not take
her, so she returned to the facility. Resident 1 also stated she was still awaiting a GI appointment and a
psych appointment.
During an interview, on 5/23/23 at 12:05 p.m., Resident 1 stated she has complex PTSD due to childhood
and adult traumas, including the loss of her son and being gang raped. Resident 1 stated she was told she
had to leave and the staff started grabbing her belongings, which upset her. She stated the SSD told her
they found her a bed at a shelter, but she tried to explain that she was not able to go to a hall or large room
with a lot of people, like a shelter. Resident 1 stated she was not able to even go into stores when there are
too many people. Resident 1 stated when she was placed in the van, her mind just believed anything could
immediately go wrong. Resident 1 stated when they got to the shelter, they found out it was a men's only
shelter. She stated the day the facility discharged her made her mental health worse. Resident 1 was crying
and stated she would rather die than go through that.
During an interview, on 7/5/23 at 2:30 p.m., the SSD stated Resident 1 mentioned claustrophobia (extreme
or irrational fear of confined places)as a trigger for her PTSD. She stated she might have missed creating
Resident 1's care plan for PTSD.
During an interview on 7/5/23 at 2:44 p.m., the SSD stated Resident 1 had a care plan for depression, but it
should have been for PTSD. The SSD stated she did not know anything about a psych referral for Resident
1 prior to her discharge.
During an interview, on 7/12/23 at 1:48 p.m., Resident 1 stated she was trying to explain to the staff about
her PTSD and her triggers. She stated being cornered is one of her triggers. Resident 1 disclosed that she
had experienced sexual assault and had also lost her son, and she strongly felt the importance of keeping
her belongings safe. The resident stated she informed the facility staff that they could not send her to a
shelter because shelters are usually large rooms with many people. She stated she did not like the situation
in shelters because she would not have any control over who she would be in there with and it would be
difficult for her to guard her belongings. Resident 1 stated she explained to the facility that due to her being
raped, she would not feel safe staying inside a shelter and would likely prefer to sleep outside if faced with
that situation.
During an interview and concurrent record review of Resident 1's nursing progress notes, on 7/12/23 at
2:14 p.m., with the DON and SSD, the SSD stated she was not aware of Resident 1's thoughts of
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555538
If continuation sheet
Page 17 of 31
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555538
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/26/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Eden Valley Care Center
612 Main Street
Soledad, CA 93960
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
self-harm on 2/21/23. She stated she was not informed, so she did not follow up. The DON stated she was
unaware Resident 1 had PTSD. She stated when a resident comes to the facility with a diagnosis of PTSD,
staff should ask about the resident's triggers. The DON stated Resident 1 should have a monitoring tool in
place, which identifies the resident's triggers, and a routine order should be placed so staff can observe
and look for any related behaviors. She stated it will be implemented now that it has been brought to their
attention. The SSD stated she documented that Resident 1's PTSD on 4/10/23 but there was no
documentation indicating the SSD had asked about Resident 1's triggers. The DON and SSD confirmed
that Resident 1's PTSD was not discussed with the IDT. The DON stated when they took Resident 1 to
Shelter A for discharge on [DATE], Resident 1 was having a breakdown. The SSD stated she was not
aware of the physician orders for a psych referral until after Resident 1's discharge on [DATE]. She stated
the nurses usually inform her about referrals but in this case, she was not notified. The SSD stated the
referral process should have been initiated prior to Resident 1's discharge.
During a telephone interview, on 7/24/23 at 10:51 a.m., the administrator (ADM) stated she did not ask
whether the shelter was for males or females. She stated she assumed Shelter A was co-ed (open to or
used by both men and women).
During an interview on 7/26/23 at 11:16 a.m., the assistant director of nursing (ADON) stated if a resident
had thoughts of self-harm, the nurse should document a change of condition assessment and it should be
discussed with the IDT. The ADON also stated that the facility should attempt to get psych services for the
resident and document. The ADON confirmed there was no change of condition assessment regarding
Resident 1's thoughts of self-harm, there was no documentation that indicated staff attempted to request
for psych services for Resident 1, and there was no documentation that indicated the IDT discussed
Resident 1's thoughts of self-harm. She stated it is important for the IDT to have a discussion in order to
develop a strategy and plan of care for the resident. The ADON stated when the facility was discharging
Resident 1, the resident was very upset. The ADON stated Resident 1 was very comfortable in the facility
and she was going somewhere she did not know and that was not good for her. She stated the DON tried
to calm Resident 1 down and went with her to the shelter, but they came back later. The ADON stated there
were no IDT notes that discussed Resident 1's discharge. She stated there was no IDT note that indicated
that Resident 1 was agreeable to being discharged to a shelter.
Review of the facility's policy, Behavioral Health Services, revised 2/2019, indicated, Behavioral health
services are provided to residents as needed as part of the interdisciplinary, person-centered approach to
care .Residents who exhibit signs of emotional/psychosocial distress receive services and support that
address their individual needs and goals for care.
Review of the facility's in-service Education Record, dated 10/28/22, indicated staff was instructed on
Behavior Management. The attached lesson plan included, Procedure for a Behavioral Change in
Condition.
Review of the facility's undated procedure, Procedure for a Behavioral Change in Condition, indicated,
When a new behavior is identified in a resident the nurse will write a note in Nursing Note section
describing the behavioral circumstances; Add to the Change of Condition Report - which will trigger 72 hour
charting; Notify the physician ' s office of the change and explain nursing intervention techniques will be
attempted to affect a change in the behavior; Notify the Director/Assistant Director in order for the
Interdisciplinary Team (care plan team, family, consults, pharmacist) to write assessments.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555538
If continuation sheet
Page 18 of 31
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555538
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/26/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Eden Valley Care Center
612 Main Street
Soledad, CA 93960
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Based on interview and record review, the facility failed to provide necessary treatment and services for one
of three residents (Resident 1) prior to discharge when:
1. There was no assessment of Resident 1's PTSD and PTSD triggers;
2. Resident 1 did not have a PTSD related care plan to outline the resident's problem, goals, monitoring,
plan for care, treatment, and evaluation;
3. Resident 1's thoughts of self-harm were not evaluated prior to her discharge.
4. Resident 1's ordered referrals (communication from one health care professional to another specialist
requesting to evaluate someone's condition, provide a diagnosis, and/or provide treatment) for
gastrointestinal (GI) services related to Crohn's disease (a type of inflammatory bowel disease) and
psychological (psych) services for her diagnoses of post-traumatic stress disorder (PTSD, a mental health
condition that's triggered by a terrifying event, either experiencing it or witnessing it), attention-deficit
hyperactivity disorder (ADHD, a chronic condition including attention difficulty, hyperactivity, and
impulsiveness), and anxiety disorder were not initiated or followed up.
These failures had the potential to result in missed opportunities for the interdisciplinary team (IDT, a group
of health care professionals from diverse fields who work toward a common goal for residents) to evaluate
the resident's continuing care needs.
Findings:
Review of Resident 1's Order Summary Report, dated 4/11/23, indicated, on 2/15/23, the female resident
was admitted to the facility with diagnoses including unspecified mood disorder, PTSD, Crohn's disease,
ADHD, and anxiety disorder.
Resident 1's progress notes from an outside behavioral health service, which the resident used in the past,
was obtained via Resident 1's verbal and written permission with the Authorization for Use, Exchange,
and/or Disclosure of Confidential Behavioral Health Information form, signed by Resident 1 on 7/5/23.
Review of the progress notes, dated 11/17/20, indicated the resident was diagnosed with PTSD, chronic,
with panic attacks [an overwhelming feeling of anxiety that can cause symptoms such as sweating and
shortness of breath]; MDD [major depressive disorder, a disease that causes persistently low or depressed
mood, decreased interest in pleasurable activities, poor concentration, or appetite changes], recurrent,
severe with anxious distress. Review of the progress notes, dated 12/1/21, indicated, Symptoms of PTSD
[for Resident 1]: experience of trauma, hypervigilance [state of increased alertness to surroundings for
potential threats or dangers], flashbacks, avoidance of reminders of trauma, nightmares. It also indicated
Resident 1's problems include emotional dysregulation [inability to manage emotional responses], anxiety,
agoraphobia [a type of anxiety disorder that involves fearing and avoiding places or situations that might
cause panic and feelings of being trapped, helpless or embarrassed. Agoraphobia often results in having a
hard time feeling safe in any public place, especially where crowds gather and in locations that are not
familiar].
Review of Resident 1's nursing progress notes, dated 2/21/23, indicated, Resident reports having thoughts
of self-harm. States she does not have a plan but has self harmed in the past . Referred to SSD [social
services designee] for f/u [follow up].
Review of Resident 1's social services notes, indicated there was no documentation that the SSD
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555538
If continuation sheet
Page 19 of 31
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555538
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/26/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Eden Valley Care Center
612 Main Street
Soledad, CA 93960
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
followed up regarding Resident 1's thoughts of self-harm.
Level of Harm - Minimal harm
or potential for actual harm
Review of Resident 1's nursing progress notes, from 2/22/23 to 2/24/23, indicated, nursing staff monitored
the resident for her thoughts of self-harm for three days but, there was no change of condition assessment
for the resident's thoughts of self-harm.
Residents Affected - Few
Review of Resident 1's Minimum Data Set (MDS, an assessment tool), dated 2/22/23, indicated the
resident was cognitively (the mental action or process of acquiring knowledge and understanding through
thought, experience, and the senses) intact.
Review of Resident 1's Physician's Progress Note, dated 3/20/23, indicated, debility – cont
[continue] rehab [rehabilitation] 2. Knee, hip pain S/P [status post] fall-obtain x rays; normal exam; continue
pain meds [medications], add Lidoderm patch [a local numbing medication to treat pain] Crohn's
disease-h/o [history of] SBO [small bowel obstruction] resection [removal]; currently on 40 mg [milligrams,
unit of measurement] prednisone [a medication to treat inflammation]; awaiting GI appt [appointment] .
dispo [disposition]: cont rehab.
Review of Resident 1's physician orders, dated 3/21/23, indicated, Per MD [medicine doctor] start GI
[gastrointestinal] Referral r/t [related to] Crohn's disease.
Review of Resident 1's physician orders, dated 3/29/23, indicated, Per MD start referral for Psych
[psychologist, a medical doctor who specializes in mental health] Eval [evaluation] r/t Anxiety Disorder,
ADHD, and PTSD.
Review of Resident 1's progress notes, indicated there was no documentation Resident 1's GI and psych
referrals were initiated or followed up.
Review of Resident 1's care plans indicated the resident had a care plan for depression, initiated 4/4/23.
There was no care plan that addressed Resident 1's PTSD.
Review of Resident 1's Post-Discharge Plan of Care, dated 4/11/23, indicated the date of discharge was
4/11/23 and the resident was discharged to Shelter A. It indicated the reason for discharge was insurance
non coverage and independent in activities of daily living. Under the section, POST-DISCHARGE NEEDS
AND INTERDISCIPLINARY INSTRUCTIONS , Resident/Family Plan for Continuing Care , Community
Services Desired , Nursing Care Needs , Activity Limitations , Treatment/Special Instructions , Nutrition/Diet
Order , Physical/Occupational Therapy , and Activities were left blank. The section, Follow-up Instructions,
Appointment, and Referral to were left blank.
There was no documentation that indicated Resident 1's psych referral or appointment was set up. Also,
there was no documented evidence Resident 1 was informed of continuing care after discharge.
Review of the facility's census, dated 4/11/23, indicated Resident 1's bed was vacant. Resident 1's name
was not listed on the census.
Review of Shelter A's website indicated services the shelter provides included the following: Every day of
the year, we provide safe, overnight lodging, a shower and a listening ear to men who have no other place
to go; A long-term recovery program for men who want to find a new path for life; and, At this time, we can
offer lodging and showers to men only.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555538
If continuation sheet
Page 20 of 31
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555538
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/26/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Eden Valley Care Center
612 Main Street
Soledad, CA 93960
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Review of Resident 1's social services progress note, dated 4/12/23, the day after the resident was
returned to the facility, indicated, Conversation held in regards to [Resident 1's] Medi-cal, she stated her
sister told her that as of today it is [in effect] and should be active in system within 24hrs . Res states she
knows she reacted horrible to the leaving but it is related to her PTSD.
During a telephone interview, on 4/11/23 at 10:15 a.m., Resident 1 was crying and requested help because
she did not want to be discharged .
During an interview, on 4/11/23 at 2:38 p.m., Resident 1 stated she was informed about a bed available at a
shelter, but the shelter was not an option for her. She stated it was a men's shelter and they could not take
her, so she returned to the facility. Resident 1 also stated she was still awaiting a GI appointment and a
psych appointment.
During an interview, on 5/23/23 at 12:05 p.m., Resident 1 stated she has complex PTSD due to childhood
and adult traumas, including the loss of her son and being gang raped. Resident 1 stated she was told she
had to leave and the staff started grabbing her belongings, which upset her. She stated the SSD told her
they found her a bed at a shelter, but she tried to explain that she was not able to go to a hall or large room
with a lot of people, like a shelter. Resident 1 stated she was not able to even go into stores when there are
too many people. Resident 1 stated when she was placed in the van, her mind just believed anything could
immediately go wrong. Resident 1 stated when they got to the shelter, they found out it was a men's only
shelter. She stated the day the facility discharged her made her mental health worse. Resident 1 was crying
and stated she would rather die than go through that.
During an interview, on 7/5/23 at 2:30 p.m., the SSD stated Resident 1 mentioned claustrophobia (extreme
or irrational fear of confined places)as a trigger for her PTSD. She stated she might have missed creating
Resident 1's care plan for PTSD.
During an interview on 7/5/23 at 2:44 p.m., the SSD stated Resident 1 had a care plan for depression, but it
should have been for PTSD. The SSD stated she did not know anything about a psych referral for Resident
1 prior to her discharge.
During an interview, on 7/12/23 at 1:48 p.m., Resident 1 stated she was trying to explain to the staff about
her PTSD and her triggers. She stated being cornered is one of her triggers. Resident 1 disclosed that she
had experienced sexual assault and had also lost her son, and she strongly felt the importance of keeping
her belongings safe. The resident stated she informed the facility staff that they could not send her to a
shelter because shelters are usually large rooms with many people. She stated she did not like the situation
in shelters because she would not have any control over who she would be in there with and it would be
difficult for her to guard her belongings. Resident 1 stated she explained to the facility that due to her being
raped, she would not feel safe staying inside a shelter and would likely prefer to sleep outside if faced with
that situation.
During an interview and concurrent record review of Resident 1's nursing progress notes, on 7/12/23 at
2:14 p.m., with the DON and SSD, the SSD stated she was not aware of Resident 1's thoughts of self-harm
on 2/21/23. She stated she was not informed, so she did not follow up. The DON stated she was unaware
Resident 1 had PTSD. She stated when a resident comes to the facility with a diagnosis of PTSD, staff
should ask about the resident's triggers. The DON stated Resident 1 should have a monitoring tool in place,
which identifies the resident's triggers, and a routine order should be placed so staff can observe and look
for any related behaviors. She stated it will be implemented now that
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555538
If continuation sheet
Page 21 of 31
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555538
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/26/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Eden Valley Care Center
612 Main Street
Soledad, CA 93960
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
it has been brought to their attention. The SSD stated she documented that Resident 1's PTSD on 4/10/23
but there was no documentation indicating the SSD had asked about Resident 1's triggers. The DON and
SSD confirmed that Resident 1's PTSD was not discussed with the IDT. The DON stated when they took
Resident 1 to Shelter A for discharge on [DATE], Resident 1 was having a breakdown. The SSD stated she
was not aware of the physician orders for a psych referral until after Resident 1's discharge on [DATE]. She
stated the nurses usually inform her about referrals but in this case, she was not notified. The SSD stated
the referral process should have been initiated prior to Resident 1's discharge.
During a telephone interview, on 7/24/23 at 10:51 a.m., the administrator (ADM) stated she did not ask
whether the shelter was for males or females. She stated she assumed Shelter A was co-ed (open to or
used by both men and women).
During an interview on 7/26/23 at 11:16 a.m., the assistant director of nursing (ADON) stated if a resident
had thoughts of self-harm, the nurse should document a change of condition assessment and it should be
discussed with the IDT. The ADON also stated that the facility should attempt to get psych services for the
resident and document. The ADON confirmed there was no change of condition assessment regarding
Resident 1's thoughts of self-harm, there was no documentation that indicated staff attempted to request
for psych services for Resident 1, and there was no documentation that indicated the IDT discussed
Resident 1's thoughts of self-harm. She stated it is important for the IDT to have a discussion in order to
develop a strategy and plan of care for the resident. The ADON stated when the facility was discharging
Resident 1, the resident was very upset. The ADON stated Resident 1 was very comfortable in the facility
and she was going somewhere she did not know and that was not good for her. She stated the DON tried
to calm Resident 1 down and went with her to the shelter, but they came back later. The ADON stated there
were no IDT notes that discussed Resident 1's discharge. She stated there was no IDT note that indicated
that Resident 1 was agreeable to being discharged to a shelter.
Review of the facility's policy, Behavioral Health Services, revised 2/2019, indicated, Behavioral health
services are provided to residents as needed as part of the interdisciplinary, person-centered approach to
care . Residents who exhibit signs of emotional/psychosocial distress receive services and support that
address their individual needs and goals for care.
Review of the facility's in-service Education Record, dated 10/28/22, indicated staff was instructed on
Behavior Management. The attached lesson plan included, Procedure for a Behavioral Change in
Condition.
Review of the facility's undated procedure, Procedure for a Behavioral Change in Condition, indicated,
When a new behavior is identified in a resident the nurse will write a note in Nursing Note section
describing the behavioral circumstances; Add to the Change of Condition Report – which will trigger
72 hour charting; Notify the physician's office of the change and explain nursing intervention techniques will
be attempted to affect a change in the behavior; Notify the Director/Assistant Director in order for the
Interdisciplinary Team (care plan team, family, consults, pharmacist) to write assessments.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555538
If continuation sheet
Page 22 of 31
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555538
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/26/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Eden Valley Care Center
612 Main Street
Soledad, CA 93960
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0742
Level of Harm - Actual harm
Residents Affected - Few
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental
disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress
disorder.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to provide appropriate mental and psychosocial (involves the
interaction between a person's thoughts and behaviors with a social environment) treatment and care for
one of three residents (Resident 1), who had a history of trauma and/or post-traumatic stress disorder
(PTSD, a mental health condition that's triggered by a terrifying event, either experiencing it or witnessing
it), from childhood trauma, from being sexually assaulted, and from the loss of her son, when:
1. There was no assessment of Resident 1's PTSD and PTSD triggers;
2. Resident 1 did not have a PTSD related care plan to outline the resident's problem, goals, monitoring,
plan for care, treatment, and evaluation;
3. Resident 1's thoughts of self-harm was not followed-up prior to discharge;
4. Resident 1's psychologist (psych, a medical doctor who specializes in mental health) referral
(communication from one health care professional to another specialist requesting to evaluate someone's
condition, provide a diagnosis, and/or provide treatment) was
not initiated as ordered, prior to the discharge;
5. Resident 1's Preadmission Screening and Resident Review (PASRR, an evaluation data requirement to
determine whether a resident with mental illness (MI, mental, behavioral, or emotional disorder),
developmental disability (DD, a group of conditions due to physical impairments or impairments in the areas
of learning, language, or behavior), intellectual disability (ID, condition to describe a person with limitations
in the ability to learn and function), or related condition requires specialized services such as referral to a
mental health authority) Level I Screening was not done prior to admission or within 30 days of admission
and a PASSR Level II evaluation was not completed;
6. Resident 1 received a discharge notice one day prior to her discharge and became upset when informed
she would be discharged to a homeless shelter. Resident 1 cried because she did not want to be
discharged . Resident 1 was hysterical, crying with anxiety, and having a mental breakdown when Resident
1 was taken in the facility van to Shelter A on 4/11/23. Shelter A was a shelter for males and did not accept
her, another shelter also did not accept her and Resident 1 returned to the facility.
Prior to her discharge, Resident 1's mental and psychological status was not evaluated as her PTSD was
not assessed, her thoughts of self-harm were not followed up, and her psych referral was not initiated.
Resident 1 did not receive sufficient notice prior to her discharge and was being discharged to a shelter
against her wishes. These failures resulted in emotional distress in Resident 1 and caused harm to her
mental and psychosocial well-being.
Findings:
Review of Resident 1's Order Summary Report, dated 4/11/23 indicated, the resident was a [AGE] year-old
female and on 2/15/23, admitted to the facility with diagnoses including unspecified mood
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555538
If continuation sheet
Page 23 of 31
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555538
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/26/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Eden Valley Care Center
612 Main Street
Soledad, CA 93960
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0742
Level of Harm - Actual harm
Residents Affected - Few
disorder, PTSD, Crohn's disease (a type of inflammatory bowel disease), attention-deficit hyperactivity
disorder (ADHD, A chronic condition including attention difficulty, hyperactivity, and impulsiveness), and
anxiety disorder.
Resident 1's progress notes from an outside behavioral health service, which the resident used in the past,
was obtained via Resident 1's verbal and written permission with the Authorization for Use, Exchange,
and/or Disclosure of Confidential Behavioral Health Information form, signed by Resident 1 on 7/5/23.
Review of the progress notes, dated 11/17/20, indicated the resident was diagnosed with PTSD, chronic,
with panic attacks [an overwhelming feeling of anxiety that can cause symptoms such as sweating and
shortness of breath]; MDD [major depressive disorder, a disease that causes persistently low or depressed
mood, decreased interest in pleasurable activities, poor concentration, or appetite changes], recurrent,
severe with anxious distress. Review of the progress notes, dated 12/1/21, indicated, Symptoms of PTSD
[for Resident 1]: experience of trauma, hypervigilance [state of increased alertness to surroundings for
potential threats or dangers], flashbacks, avoidance of reminders of trauma, nightmares. It also indicated
Resident 1's problems include emotional dysregulation [inability to manage emotional responses], anxiety,
agoraphobia [a type of anxiety disorder that involves fearing and avoiding places or situations that might
cause panic and feelings of being trapped, helpless or embarrassed. Agoraphobia often results in having a
hard time feeling safe in any public place, especially where crowds gather and in locations that are not
familiar].
Review of Resident 1's Minimum Data Set (MDS, an assessment tool), dated 2/22/23, indicated the
resident was cognitively (the mental action or process of acquiring knowledge and understanding through
thought, experience, and the senses) intact. It also indicated for Preferences for Customary Routine and
Activities, the resident responded that it was very important to her to take care of her personal belongings
or things and to have a place to lock her things to keep them safe.
Review of Resident 1's nursing progress notes, dated 2/21/23, indicated, Resident reports having thoughts
of self harm. States she does not have a plan but has self harmed in the past .Referred to SSD [social
services designee] for f/u [follow up].
Review of Resident 1's progress notes, indicated there was no documentation that the SSD followed up
regarding Resident 1's thoughts of self-harm.
Review of Resident 1's nursing progress notes, from 2/22/23 to 2/24/23, indicated, nursing staff monitored
the resident for her thoughts of self-harm for three days but, there was no change of condition assessment
for the resident's thoughts of self-harm.
Review of Resident 1's physician order, dated 3/29/23, indicated, Per MD [medical doctor] start referral for
Psych [psychologist, a medical doctor who specializes in mental health] Eval [evaluation] r/t [related to]
Anxiety Disorder, ADHD, and PTSD. There was no documentation that indicated Resident 1's psych referral
was initiated or followed up.
Review of Resident 1's care plans indicated the resident had a care plan for depression, initiated 4/4/23.
There was no care plan that addressed Resident 1's PTSD.
Review of Resident 1's Documentation Survey Report, documented by certified nursing assistants (CNAs),
dated April 2023, indicated staff documented that Resident 1 required supervision and set up help for
activities of daily living (ADLs) including bed mobility, dressing, locomotion, personal hygiene, toilet use,
and transferring.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555538
If continuation sheet
Page 24 of 31
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555538
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/26/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Eden Valley Care Center
612 Main Street
Soledad, CA 93960
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0742
Level of Harm - Actual harm
Review of Resident 1's restorative program (activities that focus on increasing a person's level of
functioning) note, dated 4/8/23, indicated, She is supervision assist for B [bilateral] UE [upper extremity]/LE
[lower extremity] ROM [range of motion] and strengthening ex [exercises] and routine Ambulation using
FWW [front wheel walker] and gait belt (a device used to help a person transfer or walk safely) .
Residents Affected - Few
Review of Resident 1's social services progress notes, dated 4/10/23, indicated the social services
designee (SSD) wrote, Writer spoke with res [resident] to let her know that a shelter bed has opened at
[Shelter A]. [Shelter A's address and phone number]. Res became upset stating she has PTSD. Writer
reminded res that facility is doing nothing for her as she is independent and doing all her own ADLS at this
time. Res stated but I have not been walking. Writer asked, But you can walk, res stated yes with a walker.
Writer offered res a walker to take with her. Writer reminded res that her insurance is no longer paying for
her stay as she is independent res stated ok just give me some time.
Review of Resident 1's Notice of Transfer or Discharge, dated 4/10/23, indicated [Resident 1] will be
transferred/discharged to [Shelter A], [Shelter A's address] on 4/11/23 for the following reason(s): .The
resident's health has improved sufficiently that the resident no longer needs the services provided by this
facility. It also indicated Resident 1 signed on the notice indicating, This acknowledges that I received a
copy of this Notice of Resident Transfer or Discharge, dated 4/11/23, the day she was discharged .
Review of Resident 1's progress notes, indicated there was no documentation the interdisciplinary team
(IDT, a group of health care professionals from diverse fields who work toward a common goal for
residents) discussed Resident 1's discharge including her thoughts of self-harm and PTSD.
Review of Resident 1's Post-Discharge Plan of Care, dated 4/11/23, indicated the date of discharge was
4/11/23 and the resident was discharged to Shelter A. It indicated the reason for discharge was insurance
non coverage and independent in activities of daily living. Under the section, POST-DISCHARGE NEEDS
AND INTERDISCIPLINARY INSTRUCTIONS, Resident/Family Plan for Continuing Care, Community
Services Desired, Nursing Care Needs, Activity Limitations, Treatment/Special Instructions, Nutrition/Diet
Order, Physical/Occupational Therapy, and Activities were left blank. The section, Follow-up Instructions,
Appointment, and Referral to were left blank. There was no documentation that indicated Resident 1's
psych referral or appointment was set up.
Review of the facility's census, dated 4/11/23, indicated Resident 1's bed was vacant. Resident 1's name
was not listed on the census.
Review of Resident 1's social services progress note, dated 4/12/23 after she returned to the facility,
indicated, Conversation held in regards to [Resident 1's] Medi-cal [California's health care program which
covers most medically necessary care], she stated her sister told her that as of today it is [in effect] and
should be active in system within 24hrs .Res states she knows she reacted horrible to the leaving but it is
related to her PTSD.
Review of Resident 1's PASSR Level I Screening, dated 5/30/23, indicated, Result of Level I Screening:
Level I - Positive. It also indicated for the question, Does the Individual have a serious diagnosed mental
disorder .? the responses were, Yes and anxiety disorder, adhd. There was no documentation that indicated
Resident 1 had a PASRR Level I assessment prior to admission or within 30 days of admission. There was
no documentation that indicated Resident 1 had a PASRR Level II evaluation.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555538
If continuation sheet
Page 25 of 31
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555538
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/26/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Eden Valley Care Center
612 Main Street
Soledad, CA 93960
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0742
During a telephone interview, on 4/11/23 at 10:15 a.m., Resident 1 was crying and requested help because
she did not want to be discharged .
Level of Harm - Actual harm
Residents Affected - Few
During an interview on 4/11/23 at 2:38 p.m., Resident 1 stated she was informed about a bed available at a
shelter, but the shelter was not an option for her. She stated it was a men's shelter and they could not take
her, so she returned to the facility. Resident 1 also stated she was still awaiting a GI (gastrointestinal)
appointment and a psych appointment.
During an interview, on 5/16/23 at 1:27 p.m., the facility's van driver (VD) stated she drove Resident 1 to
Shelter A, with the director of nursing (DON) also present. She stated, [Resident 1] was crying when we
were leaving. The VD stated the DON got out of the van to talk to someone in Shelter A and Resident 1
stayed in the van. She stated the shelter where they were going to drop off
Resident 1 was for males, not females.
During an interview, on 5/16/23 at 3 p.m., the director of nursing (DON) stated, [Resident 1] was hysterical
and crying with anxiety because she did not want to leave [the facility]. The DON stated when they arrived
at Shelter A, they found out the shelter was a
men's only shelter. She stated the staff at Shelter A directed them to another shelter, but the other shelter
also would not take
Resident 1 because she was not able to walk or look for job placement.
During an interview, on 5/23/23 at 12:05 p.m., Resident 1 stated she has complex PTSD (a mental health
condition with similar symptoms as PTSD, but may include problems controlling emotions and feelings of
worthlessness, shame and guilt) due to childhood and adult traumas, including the loss of her son and
being gang raped. Resident 1 stated she was told she had to leave and the staff started grabbing her
belongings, which upset her. She stated the SSD told her they found her a bed at a shelter, but stated she
tried to explain that she was not able to go to a hall or large room with a lot of people, like a shelter.
Resident 1 stated she was not able to even go into stores when there are too many people. Resident 1
stated when she was placed in the van, her mind just believed anything could immediately go wrong.
Resident 1 stated when they got to the shelter, they found out it was a men's only shelter. She stated the
day the facility discharged her made her mental health worse. Resident 1 was crying and stated she would
rather die than go through that.
During an interview, on 7/5/23 at 1:50 p.m., Resident 1 stated she has not had a psych referral yet and
expressed the need for it.
During an interview, on 7/5/23 at 2:30 p.m., the SSD stated Resident 1 mentioned claustrophobia (extreme
or irrational fear of confined places) as a trigger for her PTSD. She stated she might have missed creating
Resident 1's care plan for PTSD.
During an interview on 7/5/23 at 2:44 p.m., the SSD stated Resident 1 had a care plan for depression, but it
should have been for
PTSD. The SSD stated she did not know anything about a psych referral for Resident 1 prior to her
discharge.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555538
If continuation sheet
Page 26 of 31
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555538
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/26/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Eden Valley Care Center
612 Main Street
Soledad, CA 93960
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0742
Level of Harm - Actual harm
Residents Affected - Few
During an interview, on 7/12/23 at 12:07 p.m., the business office manager (BOM) stated Resident 1's
insurance would not pay for her stay and the reason for this was not clear. She stated the facility needed to
find another payor source to cover her stay in the facility. The BOM stated at one point, Resident 1 was not
eligible for Medi-Cal, but someone was assisting the resident with the process, and it was being worked on.
The BOM stated she was not aware the facility was trying to discharge Resident 1. She stated if a resident
has no other form of payment, the resident should be given a 30- day notice prior to discharge. She stated
during that time, the SSD and the resident should come to an agreement on the discharge location, to
ensure a safe discharge.
During an interview, on 7/12/23 at 1:48 p.m., Resident 1 stated she was trying to explain to the staff about
her PTSD and her triggers. She stated being cornered is one of her triggers. Resident 1 disclosed that she
had experienced sexual assault and had also lost her son, and she strongly felt the importance of keeping
her belongings safe. The resident stated she informed the facility staff that they could not send her to a
shelter because shelters are usually large rooms with many people. She stated she did not like the situation
in shelters because she would not have any control over who she would be in there with and it would be
difficult for her to guard her belongings. Resident 1 stated she explained to the facility that due to her being
raped, she would not feel safe staying inside a shelter and would likely prefer to sleep outside if faced with
that situation.
During an interview and concurrent record review of Resident 1's nursing progress notes, on 7/12/23 at
2:14 p.m. with the DON and SSD, the SSD stated she was not aware of Resident 1's thoughts of self-harm
on 2/21/23. She stated she was not informed, so she did not follow up. The DON stated she was unaware
Resident 1 had PTSD. She stated when a resident comes to the facility with a diagnosis of PTSD, staff
should ask about the resident's triggers. The DON stated Resident 1 should have a monitoring tool in place,
which identifies the resident's triggers, and a routine order should be placed so staff can observe and look
for any related behaviors. She stated it will be implemented now that it has been brought to their attention.
The SSD stated she documented that Resident 1's PTSD on 4/10/23 but there was no documentation
indicating the SSD had asked about Resident 1's triggers. The DON and SSD confirmed that Resident 1's
PTSD was not discussed with the IDT. The DON stated when they took Resident 1 to Shelter A for
discharge on [DATE], Resident 1 was having a breakdown. The SSD stated she was not aware of the
physician orders for a psych referral until after Resident 1's discharge on [DATE]. She stated the nurses
usually inform her about referrals but in this case, she was not notified. The SSD stated the referral process
should have been initiated prior to Resident 1's discharge.
During a telephone interview, on 7/24/23 at 10:35 a.m., the Administrator (ADM) confirmed that there was
no admission PASSR completed for Resident 1 and there should have been. The ADM also stated since
Resident 1's 5/30/23 PASSR Level I screening was positive, it should have been reported, and Resident 1
should have had a Level II PASRR evaluation.
During an interview on 7/26/23 at 11:16 a.m., the assistant director of nursing (ADON) stated if a resident
had thoughts of self-harm, the staff should stay with the resident and ask if they have an active plan. The
staff should let the SSD, DON, and MD know, and monitor the resident for emotional distress. The ADON
stated the nurse should document a change of condition assessment and monitor the resident for 72 hours
or past 72 hours. She stated it should be discussed with the IDT. The ADON also stated that the facility
should attempt to get psych services for the resident and document. The ADON confirmed there was no
change of condition assessment regarding Resident 1's thoughts of self-harm. The ADON confirmed there
was no documentation that indicated staff attempted to request for psych services for Resident 1. The
ADON also confirmed there was no documentation that indicated the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555538
If continuation sheet
Page 27 of 31
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555538
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/26/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Eden Valley Care Center
612 Main Street
Soledad, CA 93960
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0742
Level of Harm - Actual harm
Residents Affected - Few
IDT discussed Resident 1's thoughts of self-harm. She stated it is important for the IDT to have a
discussion in order to develop a strategy and plan of care for the resident. The ADON stated when the
facility was discharging Resident 1, the resident was very upset. The ADON stated Resident 1 was very
comfortable in the facility, she was going somewhere she did not know and that was not good for her. She
stated the DON tried to calm Resident 1 down and went with her to the shelter, but they came back later
on.
The ADON stated there were no IDT notes that discussed Resident 1's discharge. She stated there was no
IDT note that indicated that Resident 1 was agreeable to being discharged to a shelter. The ADON stated
Resident 1's discharge was a planned discharge, so she should have been given a notice 30 days prior to
her discharge.
Review of the facility's policy, Behavioral Health Services, revised 2/2019, indicated, Behavioral health
services are provided to residents as needed as part of the interdisciplinary, person-centered approach to
care .Residents who exhibit signs of emotional/psychosocial distress receive services and support that
address their individual needs and goals for care.
Review of the facility's in-service Education Record, dated 10/28/22, indicated staff was instructed on
Behavior Management. The attached lesson plan included, Procedure for a Behavioral Change in
Condition.
Review of the facility's undated procedure, Procedure for a Behavioral Change in Condition, indicated,
When a new behavior is identified in a resident the nurse will write a note in Nursing Note section
describing the behavioral circumstances; Add to the Change of Condition Report - which will trigger 72 hour
charting; Notify the physician's office of the change and explain nursing intervention techniques will be
attempted to affect a change in the behavior; Notify the Director/Assistant Director in order for the
Interdisciplinary Team (care plan team, family, consults, pharmacist) to write assessments.
Review of the facility's policy, Transfer or Discharge, Facility-Initiated, dated 10/2022, indicated the
following:
A 'facility-initiated transfer or discharge' means a transfer or discharge which the resident objects to, or did
not originate through a resident's verbal or written request, and/or is not in alignment with the resident's
stated goals for care and preferences.
Non-payment for a stay in the facility occurs when the resident has failed, after reasonable and appropriate
notice, to pay for a stay at the facility and also may apply:
a. When the resident has not submitted the necessary paperwork for third party (including
Medicare/Medicaid) payment; or
b. After the third party payer (including Medicare or Medicaid) denied the claim and the resident refused to
pay for his/her stay.
The facility will notify the resident of their change in payment status, and ensure the resident has the
necessary assistance to submit any third party paperwork.
The resident and his or her representative are given a 30-day advance written notice of an
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555538
If continuation sheet
Page 28 of 31
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555538
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/26/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Eden Valley Care Center
612 Main Street
Soledad, CA 93960
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0742
impending transfer or discharge from this facility.
Level of Harm - Actual harm
Review of the facility's undated position description for Director of Social Services indicated the essential
functions included to develop and implement policies and procedures for the identification of medically
related social and emotional needs of the resident and Participate in discharge planning, development and
implementation of social care plans.
Residents Affected - Few
According to Centers for Medicare & Medicaid Services (CMS, created to administer oversight of the
Medicare Program and the federal portion of the Medicaid program), Preadmission Screening and Resident
Review (PASRR) Technical Assistance for States, dated 9/30/2009, indicated, States are required to have a
PASRR program in order to screen all NF [nursing facility] applicants to Medicaid certified NFs (regardless
of payer source) for possible MI [mental illness]/MR [mental retardation], and if necessary to further
evaluate them according to certain minimum requirements. The state uses the evaluation to determine,
prior to admission, whether NF placement is appropriate for the individual, and whether the individual
requires specialized services for MI/MR .All applicants to Medicaid certified NFs (regardless of payer
source) receive a Level I PASRR screen to identify possible MI/MR. These screens generally consist of
forms completed by hospital discharge planners, community health nurses, or others as defined by the
state. Individuals who do or may have MI/MR are referred for a Level II PASRR evaluation.
Based on interview and record review, the facility failed to provide appropriate mental and psychosocial
(involves the interaction between a person's thoughts and behaviors with a social environment) and
treatment and care for one of three residents (Resident 1), who had a history of trauma and/or
post-traumatic stress disorder (PTSD, a mental health condition that's triggered by a terrifying event, either
experiencing it or witnessing it), from childhood trauma, from being sexually assaulted, and from the loss of
her son, when:
1. There was no assessment of Resident 1's PTSD and PTSD triggers;
2. Resident 1 did not have a PTSD related care plan to outline the resident's problem, goals, monitoring,
plan for care, treatment, and evaluation;
3. Resident 1's thoughts of self-harm was not followed-up prior to discharge;
4. Resident 1's psychologist (psych, a medical doctor who specializes in mental health) referral
(communication from one health care professional to another specialist requesting to evaluate someone's
condition, provide a diagnosis, and/or provide treatment) was not initiated as ordered, prior to the
discharge;
5. Resident 1's Preadmission Screening and Resident Review (PASRR, an evaluation data requirement to
determine whether a resident with mental illness (MI, mental, behavioral, or emotional disorder),
developmental disability (DD, a group of conditions due to physical impairments or impairments in the areas
of learning, language, or behavior), intellectual disability (ID, condition to describe a person with limitations
in the ability to learn and function), or related condition requires specialized services such as referral to a
mental health authority) Level I Screening was not done prior to admission or within 30 days of admission
and a PASSR Level II evaluation was not completed;
6. Resident 1 received a discharge notice one day prior to her discharge and became upset when informed
she would be discharged to a homeless shelter. Resident 1 cried because she did not want to be
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555538
If continuation sheet
Page 29 of 31
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555538
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/26/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Eden Valley Care Center
612 Main Street
Soledad, CA 93960
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0742
Level of Harm - Actual harm
Residents Affected - Few
discharged . Resident 1 was hysterical, crying with anxiety, and having a mental breakdown when Resident
1 was taken in the facility van to Shelter A on 4/11/23. Shelter A was a shelter for males and did not accept
her, another shelter also did not accept her and Resident 1 returned to the facility.
Prior to her discharge, Resident 1's mental and psychological status was not evaluated as her PTSD was
not assessed, her thoughts of self-harm were not followed up, and her psych referral was not initiated.
Resident 1 did not receive sufficient notice prior to her discharge and was being discharged to a shelter
against her wishes. These failures resulted in emotional distress in Resident 1 and caused harm to her
mental and psychosocial well-being.
Findings:
Review of Resident 1's Order Summary Report, dated 4/11/23 indicated, the resident was a [AGE] year-old
female and on 2/15/23, admitted to the facility with diagnoses including unspecified mood disorder, PTSD,
Crohn's disease (a type of inflammatory bowel disease), attention-deficit hyperactivity disorder (ADHD, A
chronic condition including attention difficulty, hyperactivity, and impulsiveness), and anxiety disorder.
Resident 1's progress notes from an outside behavioral health service, which the resident used in the past,
was obtained via Resident 1's verbal and written permission with the Authorization for Use, Exchange,
and/or Disclosure of Confidential Behavioral Health Information form, signed by Resident 1 on 7/5/23.
Review of the progress notes, dated 11/17/20, indicated the resident was diagnosed with PTSD, chronic,
with panic attacks [an overwhelming feeling of anxiety that can cause symptoms such as sweating and
shortness of breath]; MDD [major depressive disorder, a disease that causes persistently low or depressed
mood, decreased interest in pleasurable activities, poor concentration, or appetite changes], recurrent,
severe with anxious distress. Review of the progress notes, dated 12/1/21, indicated, Symptoms of PTSD
[for Resident 1]: experience of trauma, hypervigilance [state of increased alertness to surroundings for
potential threats or dangers], flashbacks, avoidance of reminders of trauma, nightmares. It also indicated
Resident 1's problems include emotional dysregulation [inability to manage emotional responses], anxiety,
agoraphobia [a type of anxiety disorder that involves fearing and avoiding places or situations that might
cause panic and feelings of being trapped, helpless or embarrassed. Agoraphobia often results in having a
hard time feeling safe in any public place, especially where crowds gather and in locations that are not
familiar].
Review of Resident 1's Minimum Data Set (MDS, an assessment tool), dated 2/22/23, indicated the
resident was cognitively (the mental action or process of acquiring knowledge and understanding through
thought, experience, and the senses) intact. It also indicated for Preferences for Customary Routine and
Activities, the resident responded that it was very important to her to take care of her personal belongings
or things and to have a place to lock her things to keep them safe.
Review of Resident 1's nursing progress notes, dated 2/21/23, indicated, Resident reports having thoughts
of self harm. States she does not have a plan but has self harmed in the past . Referred to SSD [social
services designee] for f/u [follow up].
Review of Resident 1's progress notes, indicated there was no documentation that the SSD followed up
regarding Resident 1's thoughts of self-harm.
Review of Resident 1's nursing progress notes, from 2/22/23 to 2/24/23, indicated, nursing staff
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555538
If continuation sheet
Page 30 of 31
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555538
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/26/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Eden Valley Care Center
612 Main Street
Soledad, CA 93960
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0742
monitored the resident for her thoughts of self-harm for three days but, there was no change of condition
assessment for the resident's thoughts of self-harm.
Level of Harm - Actual harm
Residents Affected - Few
Review of Resident 1's physician order, dated 3/29/23, indicated, Per MD [medical doctor] start referral for
Psych [psychologist, a medical doctor who specializes in mental health] Eval [evaluation] r/t [related to]
Anxiety Disorder, ADHD, and PTSD. There was no documentation that indicated Resident 1's psych referral
was initiated or followed up.
Review of Resident 1's care plans indicated the resident had a care plan for depression, initiated 4/4/23.
There was no care plan that addressed Resident 1's PTSD.
Review of Resident 1's Documentation Survey Report, documented by certified nursing assistants (CNAs),
dated April 2023, indicated staff documented that Resident 1 required supervision and set up help for
activities of daily living (ADLs) including bed mobility, dressing, locomotion, personal hygiene, toilet use,
and transferring.
Review of Resident 1's restorative program (activities that focus on increasing a person's level of
functioning) note, dated 4/8/23, indicated, She is supervision assist for B [bilateral] UE [upper extremity]/LE
[lower extremity] ROM [range of motion] and strengthening ex [exercises] and routine Ambulation using
FWW [front wheel walker] and gait belt (a device used to help a person transfer or walk safely) .
Review of Resident 1's social services progress notes, dated 4/10/23, indicated the social services
designee (SSD) wrote, Writer spoke with res [resident] to let her know that a shelter bed has opened at
[Shelter A]. [Shelter A's address and phone number]. Res became upset stating she has PTSD. Writer
reminded res that facility is doing nothing for her as she is independent and doing all her own ADLS at this
time. Res stated but I have not been walking. Writer asked, But you can walk, res stated yes with a walker.
Writer offered res a walker to take with her. Writer reminded res that her insurance is no longer paying for
her stay as she is independent res stated ok just give me some time.
Review of Resident 1's Notice of Transfer or Discharge, dated 4/10/23, indicated [Resident 1] will be
transferred/discharged to [Shelter A], [Shelter A's address] on 4/11/23 for the following reason(s): . The
resident's health has improved sufficiently that the resident no longer needs the services provided by this
facility. It also indicated Resident 1 signed on the notice indicating, This acknowledges that I received a
copy of this Notice of Resident Transfer or Discharge, dated 4/11/23, the day she was discharged .
Review of Resident 1's progress notes, indicated there was no documentation the interdisciplinary team
(IDT, a group of health care professionals from diverse fields who work toward a common goal for
residents) discussed Resident 1's discharge including her thoughts of self-harm and PTSD.
Review of Resident 1's Post-Discharge Plan of Care, dated 4/11/23, indicated the date of discharge was
4/11/23 and the resident was discharged to Shelter A. It indicated the reason for discharge was insurance
non coverage and independent in activities of daily living. Under the section, POST-DISCHARGE NEEDS
AND INTERDISCIPLINARY INSTRUCTIONS , Resident/Family Plan for Continuing Care , Community
Services Desired , Nursing [TRUNCATED]
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555538
If continuation sheet
Page 31 of 31