F 0584
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited
to receiving treatment and supports for daily living safely.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to provide a homelike environment for one of 22
sampled residents (Resident 248), when the light switch behind Resident 248's bed was broken and kept in
a non-operational drawer.
This failure had the potential to negatively impact Resident 248's psychosocial well-being, ability to read,
and access to personal belongings.
Findings:
A review of Resident 248's Resident Face Sheet indicated she was admitted to the facility on [DATE] with a
diagnosis of right femur (the large bone in the upper part of your leg) fracture.
A review of Resident 248's Physician Order Report, dated 12/1/24-12/31/24, indicated she had the capacity
to understand choices and make health care decisions.
During a concurrent observation and interview on 1/6/25 at 10:57 a.m. with Resident 248 in her room,
Resident 248's wall light behind her bed was broken and the light's switch was kept in the nightstand's top
drawer. Resident 248 stated the nightstand's top drawer was stuck and she could not open it on her own.
Resident 248 further stated it bothered her that she could not turn on the light to read or reach her personal
items without calling for assistance and she asked staff to fix the light and drawer several times.
During a concurrent observation and interview on 1/06/25 at 1:05 p.m. with Licensed Nurse 2 (LN 2) in
Resident 248's room, LN 2 confirmed the nightstand's top drawer was very hard to open and the light
switch was not operational. LN 2 stated Resident 248 should be able to open the drawer on her own to
reach her personal items and to turn on the light. LN 2 further stated it was very important that Resident
248 feels welcomed and comfortable and to maintain as much independence as possible.
During a concurrent observation and interview on 1/8/25 at 10:16 a.m. with the Director of Environmental
Services (DES) in Resident 248's room, DES confirmed the light switch was broken and stated the
expectation was it should have been a priority repairing the items because it might have affected the quality
of residents' stay at the facility. DES further stated the goal was to keep residents' environment as
comfortable and homelike as possible.
A review of the facility's policy titled, Safe Environment, revised 1/2025, indicated, The facility will provide: A
. homelike environment, allowing the resident to use his or her personal belongings
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 15
Event ID:
555555
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555555
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/09/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Eskaton Village Care Center
3939 Walnut Ave.
Carmichael, CA 95608
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0584
. adequate levels of illumination suitable for tasks the resident chooses to perform . maintain all mechanical,
electrical . equipment . in safe operating condition.
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555555
If continuation sheet
Page 2 of 15
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555555
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/09/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Eskaton Village Care Center
3939 Walnut Ave.
Carmichael, CA 95608
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Develop and implement a complete care plan that meets all the resident's needs, with timetables and
actions that can be measured.
Based on observation, interview, and record review, the facility failed to develop a person-centered care
plan for one of 22 sampled residents (Resident 148), when Resident 148's care plan did not indicate he
was receiving oxygen therapy.
This failure decreased the facility's potential to meet Resident 148's care needs.
Findings:
A review of Resident 148's Resident Face Sheet indicated he was admitted to the facility in December 2024
with diagnoses including chronic obstructive pulmonary disease (COPD-a chronic lung disease causing
difficulty in breathing) and dependence on supplemental oxygen.
During an observation on 1/6/25 at 2:35 p.m. in Resident 148's room, Resident 148 was observed receiving
oxygen at two liters per minute via nasal cannula (a device that gives you additional oxygen through your
nose).
A review of Resident 148's General Order, dated 1/3/25, indicated Resident 148 was on oxygen at two liters
per minute every shift.
During concurrent interview and record review on 1/8/25 at 12:16 p.m. with Licensed Nurse 4 (LN 4),
Resident 148's care plan was reviewed. LN 4 confirmed there was no oxygen care plan in the clinical
record and stated a care plan was needed so staff would know Resident 148's care needs.
During an interview on 1/8/25 at 1:06 p.m. with the Interim Director of Nursing (IDON), IDON stated his
expectations were all residents should have care plans; otherwise, there was a potential for nurses not to
be able to provide the residents' care needs.
A review of the facility's policy titled, Care Plan Process, revised 12/15/21, indicated, Each resident will
have a care plan that is initiated upon admission . to assure that the resident's immediate care needs are
met and maintained.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555555
If continuation sheet
Page 3 of 15
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555555
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/09/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Eskaton Village Care Center
3939 Walnut Ave.
Carmichael, CA 95608
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0658
Ensure services provided by the nursing facility meet professional standards of quality.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review, the facility failed to provide services according to
professional standards of quality for one of 22 sampled residents (Resident 198), when Licensed Nurse 1
(LN 1) prepared a medication for Resident 198 taken from another resident's medication supply.
Residents Affected - Few
This failure decreased the facility's potential to safely administer medications to residents.
Findings:
A review of Resident 198's Resident Face Sheet indicated Resident 198 was admitted to the facility in
December 2024 with diagnoses including right hip fracture and chronic constipation.
A review of Resident 198's Prescription Order, dated 12/22/2024, indicated an order for polyethylene glycol
(medication used to treat constipation) once a day.
During a concurrent observation and interview on 1/6/25 at 9:17 a.m. with LN 1, LN 1 was observed
preparing polyethylene glycol for Resident 198. LN 1 removed the medication from a plastic bag and the
bag's label indicated a different resident's name. LN 1 confirmed she prepared Resident 198's medication
after taking it from another resident's bag and stated she should have taken it from the facility's medications
stock; otherwise, the medication might have the wrong dose and Resident 198 might have an adverse
effect.
During an interview on 1/8/25 at 12:38 p.m. with the Interim Director of Nursing (IDON), IDON stated his
expectations were nurses should have followed the five rights of medication administration (right patient,
right medication, right time, right dose, and right route); otherwise, there was a potential for residents
experiencing adverse effects if given medications that did not belong to them.
A review of the facility's policy and procedure (P&P) titled, Medication Administration General Guidelines,
dated 1/21, indicated, Read medication label three times before preparing medication, when pulling
medication package from med cart, when dose is prepared and before dose is administered. P&P further
indicated, Medications supplied for one resident are never administered to another resident.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555555
If continuation sheet
Page 4 of 15
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555555
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/09/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Eskaton Village Care Center
3939 Walnut Ave.
Carmichael, CA 95608
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0677
Provide care and assistance to perform activities of daily living for any resident who is unable.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to provide adequate assistance with activities of
daily living (ADLs- activities such as bathing, dressing and toileting a person performs daily) for one of 22
sampled residents (Resident 248), when Resident 248 was not offered or given showers as scheduled.
Residents Affected - Few
This failure had the potential to negatively impact Resident 248's cleanliness, discomfort, and psychosocial
well-being.
Findings:
A review of Resident 248's Resident Face Sheet indicated she was admitted to the facility on [DATE] with a
diagnosis of right femur (the large bone in the upper part of your leg) fracture.
A review of Resident 248's Physician Order Report, dated 12/1/24-12/31/24, indicated she had the capacity
to understand choices and make health care decisions. The report further indicated Resident 248 should
have showered twice a week on Monday and Friday.
During a concurrent observation and interview on 1/6/25 at 10:57 a.m. with Resident 248 in her room,
Resident 248 was lying in bed and wearing a hospital gown with a large brown area on the upper chest
site. Resident 248's hair was unkempt and matted on the back of her head. Resident 248 stated she did not
have a shower since her accident and would love to have a shower and her hair to be washed. Resident
248 further stated she asked staff on several occasions for a shower and none of them discussed a shower
schedule with her.
A review of Resident 248's Care Plan, dated 12/29/24, indicated Resident 248 needed assistance with
bathing and personal hygiene and to be showered/bathed two times a week as scheduled.
During a concurrent interview and record review on 1/7/25 at 2:28 p.m. with Certified Nursing Assistant 1
(CNA 1), Resident 248's shower sheets and clinical record were reviewed. CNA 1 stated she did not recall
offering a shower or bath to Resident 248 during her stay and could not find a documentation in the clinical
record that a shower or bath was offered, refused, or given on the shower's scheduled dates 12/30/24,
1/3/25, and 1/6/25. CNA 1 stated it was the CNA's responsibility to check Resident 248's shower schedule,
to offer her a shower or bath and assist her as needed.
During a concurrent interview and record review on 1/7/25 at 2:33 p.m. with Licensed Nurse 1 (LN 1),
Resident 248's shower sheets and clinical record were reviewed. LN 1 could not find a documentation in
the clinical record that a shower or bath was offered, refused, or given on the shower's scheduled dates
12/30/24, 1/3/25, and 1/6/25. LN 1 stated CNAs should have offered Resident 248 a shower or bath
according to the shower calendar and documented on the Shower Day Skin Inspection Sheet whether it
was given or refused. LN 1 further stated Resident 248 might become depressed or might develop skin
issues because of uncleanliness and not been offered a shower.
A review of the facility's policy titled, Necessary Care and Services: Activities of Daily Living, dated
11/2024, indicated, The facility will ensure that a resident who is unable to carry out activities of daily living
receives the necessary services to maintain good . grooming . and personal hygiene.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555555
If continuation sheet
Page 5 of 15
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555555
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/09/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Eskaton Village Care Center
3939 Walnut Ave.
Carmichael, CA 95608
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure safety measures were in place for one
of 22 sampled residents (Resident 15), when Resident 15 fell to the floor during transfer and sustained a
blunt head injury (when the head hit a hard object or surface without breaking the skull) and a scalp
abrasion (cut of the scalp).
This failure decreased the facility's potential to prevent Resident 15's fall and injury.
Findings:
A review of Resident 15's Resident Face Sheet indicated Resident 15 was admitted to the facility in 2019
with a diagnosis of paraplegia (loss of movement and/or sensation, to some degree, of the legs).
A review of Resident 15's Physician Order Report, dated [DATE] to [DATE], indicated Resident 15 had no
capacity to understand choices and make health care decisions due to dementia (a progressive state of
decline in mental abilities). Resident 15 had an order to be up in chair daily as tolerated.
A review of Resident 15's John Hopkins Fall Risk Assessment Tool, dated [DATE], indicated Resident 15
had moderate fall risk.
During an interview on [DATE] at 11:56 a.m. with Certified Nursing Assistant 4 (CNA 4), CNA 4 confirmed
witnessing one of the loops from the head of the sling broke during Resident 15's transfer and as a result,
Resident 15 fell to the floor and hit his head. CNA 4 stated there was no written expiration date on the sling
during inspection.
A review of Resident 15's Observation Detail List Report, dated [DATE], indicated Resident 15 had a fall on
the morning of [DATE] during a mechanical lift from bed and sustained a bleeding from head.
A review of Resident 15's Resident Progress Notes, dated [DATE], indicated, . [Resident 15] fell during
transfer from [mechanical lift's] sling . The sling from [mechanical lift] malfunctioned and [Resident 15] fell
landed on the floor . hit his head and is bleeding.
A review of Resident 15's hospital Discharge Instructions Document, dated [DATE], indicated Resident 15
was in the hospital for fall, scalp abrasion, and blunt head injury.
A review of Resident 15's Care Plan History, dated [DATE], indicated Resident 15 had a witnessed fall with
head injury.
During an interview on [DATE] at 9:59 a.m. with the Director of Staff Development (DSD) and Interim
Director of Nursing (IDON), DSD confirmed Resident 15 fell during transfer due to a broken sling. IDON
stated the expectations were staff should have inspected Resident 15's sling to make sure it was intact, had
no damage, no break, and was not expired.
A review of the facility's policy titled, Mechanical Lift Policy, dated [DATE], indicated, Slings will be
maintained in appropriate condition for use with residents. Slings will be documented with a
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555555
If continuation sheet
Page 6 of 15
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555555
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/09/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Eskaton Village Care Center
3939 Walnut Ave.
Carmichael, CA 95608
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
(in use start date) upon initial use by community. Slings will be inspected prior to each use for compromised
material including frayed sling loops, frayed/loose seams, and weakness in fabric.
A review of the facility's policy titled, Fall Prevention Program, dated [DATE], indicated, Residents will be
provided an environment which will reasonably maximize safety while maintaining an optimal level of
independence.
Event ID:
Facility ID:
555555
If continuation sheet
Page 7 of 15
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555555
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/09/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Eskaton Village Care Center
3939 Walnut Ave.
Carmichael, CA 95608
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted
professional principles; and all drugs and biologicals must be stored in locked compartments, separately
locked, compartments for controlled drugs.
Based on observation, interview, and record review, the facility failed to properly store medications for three
residents (Resident 14, Resident 148, and Resident 149) of a census of 33, when three opened inhalers
were not dated with open and discard dates.
This failure decreased the facility's potential to properly store residents' medications and ensure medication
potency.
Findings:
A review of Resident 14's Resident Face Sheet indicated Resident 14 was admitted to the facility in
October 2024 with diagnoses including chronic obstructive pulmonary disease (COPD-a chronic lung
disease causing difficulty in breathing) and asthma (chronic disease of the lungs that makes it difficult to
breathe).
A review of Resident 148's Resident Face Sheet indicated Resident 148 was admitted to the facility in
December 2024 with a diagnosis of COPD.
A review of Resident 149's Resident Face Sheet indicated Resident 149 was admitted to the facility in
January 2025 with a diagnosis of COPD.
During a concurrent observation and interview on 1/7/25 at 1:01 p.m. with Licensed Nurse 4 (LN 4), LN 4
confirmed the following opened medications were stored in medication cart three without open or discard
dates:
- Resident 14's fluticasone furoate, umeclidinium, and vilanterol inhaler (treats asthma and COPD)
indicated to discard six weeks after opening the foil tray;
- Resident 148's fluticasone and salmeterol inhaler (treats asthma and COPD), indicated to discard one
month after opening the foil pouch; and
- Resident 149's fluticasone furoate inhaler (treats asthma and COPD), indicated to discard six weeks after
opening the foil tray.
LN 4 stated opened medications might not be effective if given past the discard date and might not treat the
respiratory condition. LN 4 further stated open and discard dates should have been written on the
medications according to manufacturer's recommendations.
During an interview on 1/8/25 at 12:40 p.m. with the Interim Director of Nursing (IDON), IDON stated
medications should have open and discard dates to ensure been given for the maximum effect. IDON
further stated residents might not get the maximum effect of medications if given past discard date.
A review of the facility's policy and procedure titled, Medication Administration General Guidelines, dated
1/21, indicated, The nurse shall place a 'date opened' sticker on the medication . and certain products have
specified shortened end-of- use dating, once opened, to ensure medication purity and potency.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555555
If continuation sheet
Page 8 of 15
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555555
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/09/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Eskaton Village Care Center
3939 Walnut Ave.
Carmichael, CA 95608
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0804
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure the nutritive values of food were
conserved during preparation for a census of 33 residents, when [NAME] 1 prepared quiche (an
entrée for lunch) without measuring the ingredients and following the recipe.
Residents Affected - Some
This failure decreased the facility's potential to meet the residents' nutritional needs.
Findings:
During a concurrent observation and interview on 1/8/25 at 9:45 a.m. with [NAME] 1 in the main kitchen,
[NAME] 1 was observed mixing the ingredients when cooking quiche. [NAME] 1 did not follow the recipe
and poured unmeasured amounts of liquid eggs and heavy cream in a pot. [NAME] 1 confirmed she did not
follow the recipe to cook quiche and stated she did not need to measure the amounts of liquid eggs and
heavy cream. [NAME] 1 also stated she was unable to tell the exact numbers of servings to be prepared.
A review of the facility's recipe titled, Quiche [NAME] Jour, dated 2024, indicated, one gallon (a unit of
measure) plus three and quarter of a quart (a unit of measure) of liquid eggs, and three quarts plus three
cups (a unit of measure) of heavy cream should be used to prepare 180 servings of quiche.
During an interview on 1/8/25 at 10 a.m. with Executive Chef (EC), EC stated [NAME] 1 should have
followed the quiche recipe with correct measured amounts of both ingredients. EC also stated the
unmeasured amounts of ingredients might have altered the nutritive values of food.
During an interview on 1/9/25 at 8:29 a.m. with the Administrator (ADM), ADM stated the expectation was
[NAME] 1 should have followed the recipe and measured the amounts of ingredients to maintain the
nutritive values of quiche cooked for the residents. ADM further stated foods with altered nutritive values
might not meet the residents' nutritional needs.
A review of the facility's policy titled, Menus and Recipes, revised in 2017, indicated, . Standardized recipes
will be used in preparation of the menu .
A review of the facility's policy titled, Food Preparation and safety, revised in 2015, indicated, . Foods are
prepared per the recipes which include . amounts of ingredients . based on the diet counts which are
available from the computerized tray card system .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555555
If continuation sheet
Page 9 of 15
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555555
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/09/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Eskaton Village Care Center
3939 Walnut Ave.
Carmichael, CA 95608
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0806
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure each resident receives and the facility provides food that accommodates resident allergies,
intolerances, and preferences, as well as appealing options.
Based on observation, interview, and record review, the facility failed to ensure food preferences were
accommodated to one of 22 sampled residents (Resident 15), when Resident 15's meal ticket did not
match with lunch's meal tray.
This failure had the potential to negatively impact the resident's nutritional status.
Findings:
A review of Resident 15's Resident Face Sheet indicated Resident 15 was admitted to the facility in 2019
with a diagnosis of paraplegia (loss of movement and/or sensation, to some degree, of the legs).
A review of Resident 15's Physician Order Report, dated 1/1/25 to 1/31/25, indicated Resident 15 had no
capacity to understand choices and make health care decisions due to dementia (a progressive state of
decline in mental abilities). The report further indicated Resident 15 had fortified diet (food that have
nutrients added to them), mechanical soft (food that is easy to eat and does require lots of chewing)
chopped, and bit size texture.
During a concurrent observation and interview on 1/6/25 at 12:38 p.m. with Certified Nursing Assistant 2
(CNA 2) in the dining room, CNA 2 confirmed Resident 15's meal tray had chicken tamales with green
sauce, refried beans, extra sauce, orange juice, milk, and water. CNA 2 also confirmed the meal tray had
different food choices compared to the meal ticket.
A review of Resident 15's lunch meal ticket, dated 1/6/25, indicated the noon meal was potato soup,
chicken supreme, herbed quinoa, green peas, garlic bread, coffee, whole milk, orange juice, apple juice,
cranberry juice, and margarine with extra gravy sauce.
During an interview on 1/9/25 at 2:01 p.m. with the Interim Director of Nursing (IDON), IDON stated the
expectation was Resident 15's meal ticket should have reflected the food choices in the meal tray.
A review of the facility's policy titled, Nutritional Care, Screening and Assessment, dated 2/9/2017,
indicated, Food Preference will be maintained in the tray card system.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555555
If continuation sheet
Page 10 of 15
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555555
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/09/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Eskaton Village Care Center
3939 Walnut Ave.
Carmichael, CA 95608
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve
food in accordance with professional standards.
Based on observation, interview, and record review, the facility failed to ensure food was stored and
prepared in accordance with professional standards for a census of 33 residents, when;
Residents Affected - Some
1. Unlabeled, expired, incorrectly dated, and soiled food items were found stored in the ready-to-cook area
in the main kitchen;
2. Wet, dirty, and damaged cooking pans were found stored on the ready-to-use rack next to cooking area
in the main kitchen;
3. A can-opener was found dirty, ready-to-use, and attached to the kitchen counter in the main kitchen;
4. The interior dispenser of ice machine had black, brown, and white substances on its surfaces in Skilled
Nursing Facility (SNF) kitchen;
5. One kitchen staff touched the clean cutting board and knife with soiled gloved hands after touching
multiple surfaces in the main kitchen; and
6. Ice buildup was found on the edges and frames of entry doors and on food boxes inside the walk-in
freezers in the SNF and main kitchens.
These failures decreased the facility's potential to provide sanitary conditions to store and prepare food for
its residents.
Findings:
1. During a concurrent observation and interview on 1/6/25 at 9:54 a.m. with Executive Chef (EC), foods
and spices were observed in the main kitchen's cooking area. A bottle of citrus seasoned dressing and
sauce was found partially used but unlabeled for open and expiry dates. A fish sauce bottle was found
expired in 2024. A dark chili powder container was found with two labels indicating two different open and
expiry dates. A box of kosher salt was found crumbled with moistened salt inside it. EC confirmed there
were unlabeled, expired, incorrectly labeled, and soiled food items stored in the ready-to-cook area in the
main kitchen.
During an interview on 1/9/25 at 8:29 a.m. with Administrator (ADM), ADM stated any unlabeled, expired,
incorrectly labeled, and soiled food items stored in the ready-to-cook area were unsafe. ADM also stated
unsafe food items might cause food born illnesses and kitchen staff should have labeled all food items
correctly once been opened.
A review of the facility's policy titled, Food Storage, dated 10/29/18, indicated, . Opened packages of dry
food which are to be stored will be dated upon opening .
2. During a concurrent observation and interview on 1/6/25 at 10:05 a.m. with EC, cooking pans were
observed on the ready-to-use rack next to the main kitchen's cooking area. Fifteen hotel pans size six and
20 hotel pans size three were found stored wet. Seven frying pans were found stored dirty with interior
surfaces covered with oil and food crumbs. Twenty nonstick frying pans were found stored
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555555
If continuation sheet
Page 11 of 15
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555555
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/09/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Eskaton Village Care Center
3939 Walnut Ave.
Carmichael, CA 95608
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
with eroded interior surfaces. One big cooking pan was found stored with interior surface covered with
yellowish-orange colored substance. EC confirmed wet, dirty, and damaged pans were stored on the
ready-to-use rack next to the main kitchen's cooking area.
During an interview on 1/9/25 at 8:29 a.m. with ADM, ADM stated staff should have not stored wet, dirty,
and damaged cooking pans. ADM also stated wet, dirty, and damaged pans might become sources of food
contamination and all cooking pans stored on the ready-to-use rack should have been undamaged, clean,
and dry.
A review of the facility's policy titled, Ware Washing, dated 7/17/15, indicated, . pans . washed . rinsed .
sanitized . inverted on drain board. Let air dry .
3. During a concurrent observation and interview on 1/6/25 at 9:37 a.m. with EC, a can-opener was
observed attached to the kitchen counter and ready to be used in the main kitchen. The can-opener tip and
other parts were found covered with brownish-black substance. EC confirmed the can-opener was dirty and
needed to be cleaned.
During an interview on 1/9/25 at 8:29 a.m. with ADM, ADM stated a dirty can-opener should have not been
placed for ready to use. ADM further stated dirty equipment might cause food contamination and food born
illnesses among residents and expected all equipment to be kept clean for food safety.
A review of the facility's policy titled, Sanitation and Cleaning, dated 10/29/18, indicated, . All equipment
shall be kept clean .
4. During a concurrent observation and interview on 1/6/25 at 10:21 a.m. with Dietary Manager (DM) and
Director of Environmental Services (DES), the interior dispenser of ice machine in SNF kitchen was
observed. The surfaces of interior dispenser were found covered with black, brown, and white substances.
Both DM and DES confirmed the interior dispenser of ice machine was dirty and ice was exposed to its
dirty surfaces. DM stated the interior of ice machine needed immediate cleaning.
During an interview on 1/9/25 at 8:29 a.m. with ADM, ADM stated dirty interior of ice machine might cause
contamination of the ice. ADM also stated contaminated ice could cause food borne illnesses among
residents and expected the interior of ice machine to be maintained clean at all times
A review of the facility's policy titled, Ice, dated 10/29/18, indicated, . Maintenance is responsible for
thoroughly cleaning the ice machine . and will keep a cleaning log .
5. During a concurrent observation and interview on 1/08/25 at 8:35 a.m. with [NAME] 2 and EC in the main
kitchen, [NAME] 2 was observed wearing single use gloves in the cooking area. [NAME] 2 touched the
clean cutting board and knife with soiled gloves after touching multiple surfaces. [NAME] 2 confirmed he
cleaned the kitchen counter, touched his apron and face with same pair of gloves, did not change the soiled
gloves and then touched the clean cutting board and knife. [NAME] 2 stated he was getting ready to use
that cutting board and knife to chop the sausage. EC confirmed [NAME] 2 touched the clean cutting board
and knife with soiled gloves and the food preparation surfaces might have been contaminated.
During an interview on 1/9/25 at 8:29 a.m. with ADM, ADM stated [NAME] 2 should have not touched the
food preparation utensils and surfaces with soiled gloves because touching food preparation areas and
surfaces might have caused cross contamination to the food cooked in the main kitchen. ADM also
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555555
If continuation sheet
Page 12 of 15
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555555
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/09/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Eskaton Village Care Center
3939 Walnut Ave.
Carmichael, CA 95608
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
stated [NAME] 2 should have changed his single-use gloves after each task.
Level of Harm - Minimal harm
or potential for actual harm
A review of the facility's policy titled, Personal-Sanitary and Dress Standards, dated 3/24/24, indicated, .
Gloves are not to be used as a replacement for frequent, proper hand washing and gloves must be
changed when going from dirty to clean operations .
Residents Affected - Some
6. During a concurrent observation and interview on 1/6/25 at 8:45 a.m. with DM in SNF kitchen, the walk-in
freezer was observed. Ice built-up was found on the door edges and frame of walk-in freezer. Big chunks of
ice were also found on boxes containing food. DM confirmed the door edges and frame of walk-in freezer
were covered with ice built-up and ice chunks were found on top of food boxes inside the freezer.
During a concurrent observation and interview on 1/6/25 at 3:07 p.m. with EC in main kitchen, the walk-in
freezer was observed. The door edges and frame of walk-in freezer were found covered with ice built-up.
Ice was also found accumulated on the food boxes inside the freezer. EC confirmed the walk-in freezer door
in main kitchen was not closing properly due to ice built-up and ice accumulated on food boxes.
During an interview on 1/9/25 at 8:29 a.m. with ADM, ADM stated no built-up ice should have been on the
doors, frames, or food boxes inside the walk-in freezers in the SNF and main kitchens. ADM expected
kitchen staff to report this issue to the maintenance staff on a routine basis and stated ice built-up on the
edges and frames of walk-in freezer doors interfere with door closing and might affect the quality of food
stored inside.
A review of the facility's policy titled, Sanitation and Cleaning, dated 10/29/18, indicated, All kitchens,
kitchen areas . shall be kept clean, maintained in good repairs . and freezers to be cleaned monthly .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555555
If continuation sheet
Page 13 of 15
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555555
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/09/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Eskaton Village Care Center
3939 Walnut Ave.
Carmichael, CA 95608
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review, the facility failed to maintain infection control practices
for a census of 33 residents, when Certified Nursing Assistant 3 (CNA 3) did not use gown and gloves in an
isolation (separation of residents with an infection from residents without an infection) room.
Residents Affected - Few
This failure had the potential to increase the spread of infection among residents.
Findings:
A review of Resident 31's Resident Face Sheet, indicated Resident 31 was admitted to the facility in 2023
with a diagnosis of pneumonia (an infection/inflammation in the lungs).
During a concurrent observation and interview on 1/6/25 at 9:30 a.m. with CNA 3, Resident 31's room had
a contact isolation sign on the door. The sign indicated staff to use gown and gloves when entering the
room. CNA 3 went inside Resident 31's room and collected the meal tray from the bedside without using
gown and gloves. CNA 3 confirmed she should have used gown and gloves while providing care in an
isolation room.
During an interview on 1/8/25 at 10:46 a.m. with the Infection Preventionist (IP), IP stated the expectation
was staff to wear gown and gloves when providing care to residents in isolated precaution rooms. IP further
stated there could have been a chance for cross contamination to other residents when not using gown and
gloves.
During an interview on 1/9/25 at 2:01 p.m. with the Interim Director of Nursing (IDON), IDON stated staff
should have used gown, gloves, and/or face shield when providing care to residents in contact isolation
rooms. IDON further stated there could have been cross contamination of infection among other residents
when staff did not use gown and gloves.
A review of the facility's policy titled, Categories of Isolation Precautions, dated 6/24/2024, indicated, . All
staff must wear appropriate Personal Protective Equipment (PPE) to include glove (clean, nonsterile) when
entering the room, regardless of tasks being performed . Wear a gown (clean, nonsterile) when entering the
room .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555555
If continuation sheet
Page 14 of 15
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555555
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/09/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Eskaton Village Care Center
3939 Walnut Ave.
Carmichael, CA 95608
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0908
Keep all essential equipment working safely.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review, the facility failed to safely operate the dryer for a
census of 33 residents, when the dryer's lint compartment was not cleaned accordingly.
Residents Affected - Some
This failure decreased the facility's potential to prevent a fire hazard.
Findings:
During a concurrent observation and interview on 1/8/25 at 11:04 a.m. with Laundry Staff (LS) in the
laundry room, the three lint compartments of the dryers were inspected. LS opened the lint compartment,
rolled up two thick layers of lint, and discarded it. LS confirmed she did not clean the lint compartment at
the beginning of her shift.
During a concurrent interview and record review on 1/9/25 at 8:41 a.m. with the Housekeeping Supervisor
(HS), the lint compartment log was reviewed. HS expected staff to clean the lint compartment every two
hours and stated it would have been a fire hazard if staff did not clean the lint compartment frequently.
A review of the facility's Cleaning the Lint Compartments Log for January 2025, indicated morning and
evening laundry staff should have cleaned the lint trap every two hours and documented it. The log further
indicated there was missing documentation of removing lint every two hours on seven occasions at
evenings during the month of January 2025.
A review of the facility's policy titled, Supplies and Equipment, dated 12/29/18, indicated,
Housekeeping/Laundry/Nursing department supplies, and equipment shall be readily available so that
department personnel can perform necessary tasks. Equipment must be ready for use at all times of the
day and night to serve the residents' needs. Care should be exercised in the handling and in the use of
equipment to prevent damage or breakage.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555555
If continuation sheet
Page 15 of 15