F 0638
Assure that each resident’s assessment is updated at least once every 3 months.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to ensure a Minimum Data Set (MDS- a facility assessment
tool that consists of the resident assessment instrument (RAI) and the care area assessment (CAA) was
conducted and submitted to the Centers of Medicare and Medicaid Services (CMS) in accordance with
federal submission timeframes, for nine of nine residents (Residents 1, 2, 6, 21, 23, 24, 31, 38, and 42)
reviewed for resident assessment.
Residents Affected - Some
These failures resulted in inadequate monitoring of progress or decline for Residents 1, 2, 6, 21, 23, 24, 31,
38, and 42), and a lack of resident specific information to be sent to CMS for payment and quality measure
monitoring.
Findings:
During a concurrent interview and record review on January 9, 2025, at 9:13 AM, with the Director of Case
Management (DCM), Resident 1, 2, 6, 21, 23, 24, 31, 38, and 42's Electronic Health Records (EHR), and
CMS Submission Reports (a report with details of when MDS assessments were completed and submitted
to CMS) were reviewed. The DCM stated resident MDS assessments were supposed to be done quarterly
or approximately every 90 days. The DCM further stated multiple residents had their MDS assessments
completed late in November 2024 because she (the DCM) was the only individual that was able to enter the
assessments when usually there were more people to help with the task. Resident 1, 2, 6, 21, 23, 24, 31,
38, and 42's EHR, and CMS Submission Reports were reviewed and the following was identified:
-For Resident 1, the CMS Submission Report, (undated), indicated the MDS assessment dated [DATE],
was not completed until December 23, 2024 (70 days after the due date). The DCM stated Resident 1's
MDS assessment was completed late.
-For Resident 2, the CMS Submission Report, (undated) and the residents EHR, indicated the residents
most recent MDS assessment was dated August 27, 2024, and there was no MDS assessment completed
after this date (135 days since the most recent MDS assessment). The DCM stated Resident 2's MDS
assessment should have been done sometime in November 2024, but it was never completed and must
have been missed.
-For Resident 6, the CMS Submission Report, (undated) indicated the MDS assessment dated [DATE], was
not completed until January 8, 2025 (43 days after the due date). The DCM stated Resident 6's MDS
assessment was completed late.
-For Resident 21, the CMS Submission Report, (undated) and the residents EHR indicated the
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 15
Event ID:
555587
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555587
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/09/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Totally Kids Rehabilitation Hospital - D/P Snf
1720 Mountain View
Loma Linda, CA 92354
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0638
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
residents most recent MDS assessment was dated August 4, 2024, and there was no MDS assessment
completed after this date (157 days since the most recent MDS assessment). The DCM stated Resident 21
was supposed to have an MDS assessment done in November 2024, but it was never completed and must
have been missed.
-For Resident 23, the CMS Submission Report, (undated), indicated the MDS assessment dated [DATE],
was not completed until January 8, 2025 (56 days after the due date). The DCM stated Resident 23's MDS
assessment was completed late.
-For Resident 24, the CMS Submission Report, (undated), indicated the MDS assessment dated [DATE],
was not completed until January 7, 2025 (69 days after the due date). The DCM stated Resident 24's MDS
assessment was completed late.
-For Resident 31, the CMS Submission Report, (undated), indicated the MDS assessment dated [DATE],
was not completed until January 8, 2025 (51 days after the due date). The DCM stated Resident 31's MDS
assessment was completed late.
-For Resident 38, the CMS Submission Report, (undated), indicated the MDS assessment dated [DATE],
was not completed until January 6, 2025 (56 days after the due date). The DCM stated Resident 38's MDS
assessment was completed late.
-For Resident 42, the CMS Submission Report, (undated), indicated the MDS assessment dated [DATE],
was not completed until January 8, 2025 (47 days after the due date). The DCM stated Resident 42's MDS
assessment was completed late.
During a review of the facility's policy and procedure (P&P) titled, Minimum Data Set (MDS) Assessments,
revised March 7, 2024, the P&P indicated, A comprehensive assessment of a patient's needs, strengths,
goals, life history and preferences, using the resident assessment instrument (RAI) specified by CMS must
be completed for all patients in [name of facility] .Assessments are completed within specific guidelines and
timeframes. MDS assessments are transmitted electronically to the national MDS database at CMS. Comprehensive assessments must be completed within 14 calendar days after patient admission, on
significant change in status and annually. - Quarterly review assessment (non-comprehensive) must be
completed at least every 92 days following the previous assessment of any type .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555587
If continuation sheet
Page 2 of 15
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555587
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/09/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Totally Kids Rehabilitation Hospital - D/P Snf
1720 Mountain View
Loma Linda, CA 92354
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Develop and implement a complete care plan that meets all the resident's needs, with timetables and
actions that can be measured.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure one of 22 sampled residents (Resident
42) had a comprehensive care plan (an individualized plan for the medical care of a resident) in place for
his tracheostomy (an opening into the trachea [windpipe] from outside the neck to help air and oxygen
reach the lungs) and ventilator dependent status (someone who requires a machine [ventilator] to breathe
because they are unable to breathe independently.)
This failure had the potential for Resident 42 to have unidentified care concerns related to the monitoring
and care of his tracheostomy or ventilator dependent status.
Findings:
During a review of Resident 42's clinical record and the face sheet (contains demographic and medical
information), the face sheet indicated Resident 42 was admitted on [DATE], with diagnoses which included
dependence on respirator [ventilator] status (a medical condition where a patient is unable to breathe
independently and requires continuous support from a mechanical ventilator (respirator) to maintain
adequate oxygen levels), tracheostomy status, and bronchopulmonary dysplasia (a chronic lung disease
that affects newborns, particularly those who are born prematurely or have low birth weight).
During an observation on January 6, 2025, at 10:37 AM, Resident 42 had a tracheostomy and required the
use of a ventilator.
During a review of Resident 42's Minimum Data Set assessment (MDS assessment - an electronic
assessment tool), dated August 22, 2024, the MDS assessment indicated Resident 42 received oxygen
therapy, suctioning, tracheostomy care, and mechanical ventilation.
During a review of Resident 42's clinical record, there was no active care plan for Resident 42's respiratory
status.
During a review of Resident 42's physician's orders, dated August 11, 2024, indicated, tracheostomy care,
q 24 [every 24hr], change trach ties [a band that secures a tracheostomy tube around the neck] cleanse
trach site every AM with sterile water and prn [as needed] re: [regarding] soiling.
During a concurrent interview and record review on January 8, 2025, at 3:11 PM, with the Director of
Respiratory Therapy (DRT), Resident 42's clinical record was reviewed and there was no evidence of an
active respiratory care plan. The DRT stated Resident 42 was supposed to have a respiratory care plan but
does not. The DRT further stated the care plan was usually initiated by case management.
During a concurrent interview and record review on January 9, 2025, at 9:47 AM, with the Director of Case
Management (DCM), the DCM stated the case management department was the department which
initiated care plans for the residents. Resident 42's clinical record was reviewed, and the DCM stated she
was unable to find an active respiratory care plan. The DCM further stated Resident 42 was supposed to
have a respiratory care plan in place but it fell off on November 19, 2024, because someone mistakenly
indicated the goal was met and the care plan was closed out and no longer active.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555587
If continuation sheet
Page 3 of 15
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555587
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/09/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Totally Kids Rehabilitation Hospital - D/P Snf
1720 Mountain View
Loma Linda, CA 92354
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
During a review of the facility's policy and procedure titled, Plan of Care, dated January 11, 2024, the policy
indicated, [name of facility] provide comprehensive medical, therapeutic, and clinical services to patients in
a relevant individualized manner. Each patient and his/her parent/guardian participate in the development
of their individual plan of care that includes problems identified, measurable goals, and applicable
interventions. Care plans are used as a measure of goal progress, discharge planning, and communication
among all interdisciplinary team (IDT) members including the patient, family, clinicians, therapists,
dieticians, etc .
Event ID:
Facility ID:
555587
If continuation sheet
Page 4 of 15
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555587
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/09/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Totally Kids Rehabilitation Hospital - D/P Snf
1720 Mountain View
Loma Linda, CA 92354
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a
licensed pharmacist.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure controlled medications (medications
that are controlled by the government because it may be abused or cause addiction) verification process
was not accurately completed for two of seven medication carts (room [ROOM NUMBER] and room
[ROOM NUMBER] medication cart) when the medication verification was not completed and signed with
two (2) licensed nurses.
This failure had the potential to cause the diversion (illegal distribution of controlled drugs for any illicit use)
of controlled medications by staff in a highly vulnerable population of 50 patients.
Findings:
1. During a concurrent observation and interview on January 7, 2025, at 2:59 PM, with a License Vocational
Nurse (LVN 2), room [ROOM NUMBER]'s medication cart, the Controlled Substance Inventory Count
(CSIC- a form used by the facility to verify counting of controlled drugs at the change of shift by oncoming
and off going licensed nurses), for Valtoco (a medication used to treat episodes of uncontrolled bodily
movements) 15 milligram (MG-unit of measurement) Nasal Spray, dated December 9, 2024, to December
31, 2024, was reviewed. The CSIC indicated the following:
a. On December 20, 2024, missing signature from the night shift (6:00 PM to 6:00 AM), oncoming nurse.
b. On December 21, 2024, missing signature from the day shift (6:00 AM to 6:00 PM), oncoming nurse.
c. On December 21,2024, missing signature from the day shift, off going nurse.
d. On December 31, 2024, missing signature from the day shift, oncoming nurse.
LVN 2 confirmed the missing signatures on the CSIC form and stated oncoming and off going nurses must
sign the form during every change of shift and indicate if there are any missing discrepancy counts.
2. During a concurrent observation and interview on January 7, 2025, at 3:04 PM, with LVN 2, room [ROOM
NUMBER]'s medication cart, the CSIC for Valtoco 5 MG Nasal Spray, dated January 4, 2025, to January 7,
2025, was reviewed. The CSIC indicated, on January 7, 2025, missing signature from the day shift,
oncoming nurse.
LVN 2 confirmed the missing signature on the CSIC form and stated the missing signature for today at 6:00
AM should have been signed when she counted with the off going nurse in the morning but she had
forgotten and left the room.
During a concurrent interview and record review on January 8, 2025, at 3:29 PM, with the Chief Nursing
Officer/Vice President of Patient Care Services (CNO 1), the facility's policy and procedure (P&P) titled,
Controlled Substance Management-Nursing, dated November 12, 2020, was reviewed. The P&P indicated
.Accountability: At the change of each shift, both the licensed nurse leaving the shift and
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555587
If continuation sheet
Page 5 of 15
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555587
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/09/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Totally Kids Rehabilitation Hospital - D/P Snf
1720 Mountain View
Loma Linda, CA 92354
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
the nurse coming on duty must verify the count of controlled substances documented in both controlled
Substances Count sheets 3019-2 (SA) and 2019-6 (H). The CNO 1 stated policy was not followed.
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555587
If continuation sheet
Page 6 of 15
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555587
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/09/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Totally Kids Rehabilitation Hospital - D/P Snf
1720 Mountain View
Loma Linda, CA 92354
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0756
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart,
following irregularity reporting guidelines in developed policies and procedures.
Based on interview and record review, the facility failed to ensure the pharmacists Monthly Medication
Review (MRR- a review of patient medications by a pharmacist aimed at optimizing the health outcomes of
residents) was reviewed in a timely manner for two of 50 residents dated October 1, 2024, through October
31, 2024, when the facility failed to implement a policy and procedure (P&P) that included timelines and
steps to be followed once the MRR was received.
This failure resulted in a delay of two months in physician review of the MRR recommendations provided by
the pharmacist and had the potential for an urgent recommendation to go unnoticed, that could have
resulted in residents' harm.
Findings:
During an interview on January 9, 2025, at 2:49 PM, with the Pharmacist (PharmD), the PharmD stated he
performs a monthly MRR and at the beginning of each month, for the previous month, then sends a copy to
the Chief Nursing Officer (CNO) of the facility. The PharmD stated, it is the facilities responsibility to review
his recommendations at the beginning of each month with the resident's physician. The PharmD further
stated, the facility should have their own policies to ensure the MRR recommendation are reviewed and
acknowledged.
During a concurrent interview and record review on January 9, 2025, at 3:43 PM, with the CNO 1, the
Consultant Pharmacists Recommendations, dated October 1, 2024, through October 31, 2024, was
reviewed. The Consultant Pharmacists Recommendations indicated, the recommendations for
antipsychotics (medication to treat hallucination) and hynoptics (medication to help sleeping) medication
were received on November 6, 2024, reviewed, and responded by the attending physicians on January 9,
2025, two months after being received. The CNO 1 stated, there was a two- month delay in physicians
response to the recommendations by the PharmD and the goal for review is one week.
During a concurrent interview and record review on January 9, 2025, at 3:45 PM, with the CNO 1, the
Consultant Pharmacists Recommendations, dated April 1, 2024, through April 30, 2024, was reviewed. The
Consultant Pharmacists Recommendations were not dated with a received date and were reviewed and
responded by the physician on July 15, 2024. The CNO 1 stated, there was over a two-month delay in
physician response to the recommendations made by the PharmD and the goal for response is one week.
The CNO 1 stated, she had delegated one of the nurses to review the MRR with the physicians, and two
months for a physician to review and response to the PharmD recommendations is not acceptable.
During a concurrent interview and record review on January 9, 2025, at 3:50 PM with the CNO 1, the
facility's policy and procedure P&P titled, Medication Regimen Chart Review, dated July 01, 2020, was
reviewed. The P&P indicated, .The designated pharmacist will monitor medication therapy. Completion of
each regimen review will be dated and documented. Potential or actual medication therapy issues are
communicated to the physician. For those requiring the immediate attention of a physician; the responsible
physician, or his/her designee is contacted by the pharmacist or nurse caring for the patient . The CNO 1
stated, the policy does not outline the facilities expectation related to the MRR and physician review or
outline time frames for the process. The CNO 1 stated, it is the expectation to have the physician review
and have all recommendations addressed within a week and returned. The CNO 1 further stated, if there
was an urgent concern requiring immediate action to a resident's medications, the recommendation would
be brought to her attention immediately by the PharmD or nursing
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555587
If continuation sheet
Page 7 of 15
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555587
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/09/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Totally Kids Rehabilitation Hospital - D/P Snf
1720 Mountain View
Loma Linda, CA 92354
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0756
staff so that changes could be made timely.
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555587
If continuation sheet
Page 8 of 15
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555587
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/09/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Totally Kids Rehabilitation Hospital - D/P Snf
1720 Mountain View
Loma Linda, CA 92354
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0758
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated,
prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic
medications are only used when the medication is necessary and PRN use is limited.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review the facility failed to ensure the PRN (as needed) lorazepam (anti-anxiety drug)
medication order did not exceed 14 days time limitation without the prescriber's documented rationale in
the resident's medical record for one (Resident 99) of five residents reviewed for medications.
This failure had the potential to result in adverse health outcomes, including but not limited to exposure to
unnecessary medications, side effects, and/or habit-forming mental or physical dependence.
Findings:
During a review of Resident 99's clinical record and face sheet (contains medical and demographic
information), the face sheet indicated Resident 99 was admitted on [DATE], with diagnoses which included
tracheostomy status (an opening into the trachea [windpipe] from outside the neck to help air and oxygen
reach the lungs), hypoxic ischemic encephalopathy (a brain injury that occurs when the brain doesn't
receive enough oxygen or blood flow), and extreme immaturity of newborn, gestational (period of time
between conception and birth) age [AGE] completed weeks.
During a review of Resident 99's Electronic Health Record (EHR) and physician's orders, an order dated
December 20, 2024, indicated, Lorazepam 0.8 mg [milligram - unit of measure], gastrostomy [via feeding
tube inserted into the stomach], q8hr [every eight hours], PRN [as needed] agitation, first dose: 12/20/24
[December 20, 2024], 4 week(s), refill #0, indication: agitation . Further review indicated the order was
discontinued on January 8, 2024 (order was active for 20 days).
During a review of Resident 99's Medication Administration Record (MAR - a document used by staff to
record the administration of medications to residents), dated December 2024, through January 2024, the
MAR indicated the resident received the Lorazepam medication on the following dates and for the following
documented reasons: 12/21/24 for Reason for medication .agitation.; 12/25/24 reason for medication
.agitation; 12/26/24 for reason for medication .agitation; 12/27/24 reason for medication .agitation; 12/28/24
at 0639 reason for medication .agitation; 12/28/24 at 1554 reason for medication .agitation; 12/31/24 at
0825 reason for medication .agitation; 12/31/24 at 2051 reason for medication .agitation; 1/1/25 at 1708
reason for medication .agitation.
During a review of Resident 99's EHR, there was no prescriber documentation regarding rationale of why
the PRN psychotropic medication (Lorazepam 0.8 mg, gastrostomy, q8hr, PRN agitation, first dose:
12/20/24, 4 week(s), refill #0, indication: agitation) was written with a duration of longer than 14 days.
During an interview on January 9, 2025, at 2:48 PM, with the Pharmacist 1 (Pharm 1), the Pharm 1 stated
he was unable to review medical records, at the time of interview, because his current location was
experiencing a power outage. Pharm 1 stated he was the individual who performed the facility's monthly
medication regimen reviews for the residents. When asked what the expectation was regarding the duration
of psychotropic PRN medication orders, Pharm 1 stated per regulation, psychotropic medication orders
were supposed to be re-written every 14 days and re-evaluated periodically after that. Pharm 1 was
informed of the physician order for Resident 99, dated December 20, 2024, which
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555587
If continuation sheet
Page 9 of 15
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555587
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/09/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Totally Kids Rehabilitation Hospital - D/P Snf
1720 Mountain View
Loma Linda, CA 92354
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0758
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
indicated, Lorazepam 0.8 mg, gastrostomy, q8hr, PRN agitation, first dose: 12/20/24, 4 week(s), refill #0,
indication: agitation. Pharm 1 stated he would consider the duration of the PRN medication order to be an
irregularity since it was more than 14 days.
During a concurrent interview and record review on January 9, 2025, at 3:12 PM, with the Chief Nursing
Officer (CNO 1), Resident 99's clinical record and physician's orders were reviewed. The CNO 1 reviewed
the physicians order dated December 20, 2024, which indicated Lorazepam 0.8 mg, gastrostomy, q8hr,
PRN agitation, first dose: 12/20/24, 4 week(s), refill #0, indication: agitation. The CNO 1 then confirmed the
order was active from December 20, 2024, through January 8, 2024 (20 days). Resident 99's clinical record
was reviewed, and the DON was unable to find documented rationale from the prescriber indicating the
need for the psychotropic medication beyond 14 days.
During continued interview on January 9, 2025, at 3:12 PM, with the CNO 1, the CNO 1 Stated the facility
did not have a policy and procedure regarding PRN psychotropic medication orders and that the facility
relied upon the pharmacist to review the drug regimen review of the residents and ensure the orders were
within regulations and met requirements.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555587
If continuation sheet
Page 10 of 15
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555587
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/09/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Totally Kids Rehabilitation Hospital - D/P Snf
1720 Mountain View
Loma Linda, CA 92354
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted
professional principles; and all drugs and biologicals must be stored in locked compartments, separately
locked, compartments for controlled drugs.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure a medication was stored in
accordance with the facility's policy and procedure (P&P) when one bottle of Humulin R ( a short-acting
medication used to lower blood sugar) 100 units per milliliter (ml-units of measurement) medication was
found with an expiration date of [DATE] (33 days expired) in one of four medication emergency kits (E-Kit- a
collection of medications and supplies that can be used to treat medical emergencies when pharmacy
services are unavailable).
This failure had the potential to cause unsafe medication administration and care during an emergency
situation to residents from beyond the use date (expired) medication.
Findings:
During a concurrent observation and interview on [DATE], from 3:55 PM through 4:20 PM, with the Charge
Nurse (CN 1) in a medication storage room where refrigerated medications were kept, one refrigerated
medication E-Kit was found with an expiration date of [DATE]. The CN1 confirmed the E-Kit was expired
and further stated this failure had the potential for expired medication to be administered or not be readily
available during an emergency which could be detrimental to a resident's health and safety.
During a follow-up concurrent observation and interview on [DATE], at 4:21 PM, with the CN1 and Nurse
Manager (NM), the E-Kit with an expiration date of [DATE] was opened. One medication, Humulin 100 units
per ml, was found with an expiration date of [DATE]. The NM confirmed and stated the medication was
expired 33 days and further stated the E-Kit should not be stored in the medication fridgerator if it is
expired.
During concurrent interview and record review on [DATE], at 9:20 AM, with the Chief Nursing Officer (CNO
1), the facility's P&P titled, Medication Management, dated [DATE], was reviewed. The P&P indicated, .Any
expired, damaged and/or contaminated medications shall be removed from drug storage areas as soon as
possible and disposed appropriately . The CNO 1 stated the policy was not followed and should have been.
During a phone interview on [DATE], at 3:35 PM, with the in-house Director of Pharmacy (DP), the in-house
DP stated the nurses are involved in the process to make sure medications are not expired and if an
expired medication is found, they are to remove the medication from stock and notify the pharmacy for
replacement. The in-house DP further stated, the E-Kit should have been readily available without any
expired medication due to the risk of potential harm to the residents in an emergency.
During a concurrent interview and record review on [DATE], at 4:30 PM, with the CN 2, a document titled,
Subacute Charge Nurse Report, dated [DATE], and [DATE], was reviewed. The Subacute Charge Nurse
Report indicated the E-Kit was checked by the nurse on both dates. The CN2 stated the E-kits should not
have been expired and further stated the nurse checking should have found the expired dates and called
the pharmacy for replacement to prevent potential harm to the residents needing to receive the emergency
medication.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555587
If continuation sheet
Page 11 of 15
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555587
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/09/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Totally Kids Rehabilitation Hospital - D/P Snf
1720 Mountain View
Loma Linda, CA 92354
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve
food in accordance with professional standards.
Based on observation, interview, and record review, the facility failed to follow safe and sanitary food
storage practices when:
Residents Affected - Few
- Seven onions located in the facility's dry storage area, were available for use and labeled with an expired
use by date.
- Ice cream in the facility's walk-in freezer was found unlabeled.
These failures had the potential to compromise the integrity of the food and cause foodborne illness to
three of fifty vulnerable residents who received food from the kitchen.
Findings:
During a concurrent observation and interview on January 6, 2025, at 7:44 AM, with [NAME] 1 (CK 1), in
the facility's dry storage area of the kitchen, there was a bin located on a shelf which contained seven
onions. The onion bin had a label which indicated, Onions whole .prep 12/04/24 .use through 01/03/25
(three days expired). CK 1 observed the onions and stated the onions should not be available for use and
should have been thrown away. CK 1 then removed the onions from the dry storage area.
During a concurrent observation and interview on January 6, 2025, at 8:02 AM, with CK 1, in the facility's
walk-in freezer, there was a large 1-gallon bucket of ice cream on a shelf. The gallon bucket of ice cream
was not labeled by the facility with the date it was received or with the date it was to be used by. CK 1
observed the unlabeled bucket of ice cream and stated it was supposed to be labeled with a received date
and a use by date, but it was not. CK 1 further stated she was unsure of exactly when it was bought or
received but stated the ice cream was purchased for an employee Christmas party. The ice cream was not
labeled for employee or staff use.
During an interview on January 7, 2025, at 3:25 PM, with the Registered Dietician 1 (RD 1), RD 1 stated
when food was received by the facility, it was supposed to be labeled to indicate when it was received or
prepared and a date when it was supposed to be used by. RD 1 further stated food for employee meetings
or staff parties were kept in the same walk-in freezer where resident food was stored. RD 1 stated
employee food was supposed to be labeled or identified in some way to indicate it was food for employees
and not residents. RD 1 further stated it was not the ideal practice to have unlabeled food in the fridge or
freezer.
During a follow up interview on January 7, 2025, at 3:35 PM, with RD 1, RD 1 stated onions were ok to be
stored for 30 days in the dry storage area. RD 1 further stated onions should be labeled for the date they
are received and the date they were to be used by and are only good for 30 days.
During a review of the facility provided document (provided by RD 1), which was untitled, and undated, the
document indicated, Onions .for freshness and quality, this item should be consumed within: 1 month if in
the pantry from the date of purchase .
During a review of the facility's policy and procedure P&P titled, Labeling and Dating of Food, revised
November 12, 2020, the P&P indicated, A labeling and dating machine will be utilized in the Nutritional
Services Department to ensure food items are rotated and used by expiration dates.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555587
If continuation sheet
Page 12 of 15
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555587
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/09/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Totally Kids Rehabilitation Hospital - D/P Snf
1720 Mountain View
Loma Linda, CA 92354
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review, the facility failed to ensure infection control practices were
developed and maintained for two of 20 sampled residents (Residents 7 and 10) when:
Residents Affected - Some
1. Enhanced Barrier Precautions (EBP - extra steps taken to prevent the spread of germs to vulnerable
residents during close contact care by wearing gowns and gloves) were not implemented when providing
wound care for one resident (Resident 10).
2. Sterile technique (the use of practices that restrict microorganisms in the environment and prevent
contamination of the field) was not followed during urinary catheterization (procedure where a thin, flexible
tube called a catheter is inserted into the urethra to drain urine from the bladder) for one resident (Resident
7).
3. Hand hygiene (hand washing) was not performed after resident care for one resident (Resident 7).
These failures had the potential for an increased risk of a health-care associated infection (HAI - an
infection that is unintentionally caused when receiving treatment at a medical facility) or exposure to a
Multiple Drug Resistant Organism (MDRO - germs that resist treatment with more than one antibiotic)
which can result in a preventable infection and worsening of medical condition.
Findings:
1. During a review of Resident 10's History and Physical (H&P - a formal assessment document by the
residents physician), dated June 10, 2024, the H&P indicated, Resident 10 was admitted to the facility on
[DATE], with diagnoses including [NAME] syndrome (a genetic disorder that causes physical abnormalities
in the face, arms, hands, and feet) and currently hospitalized for wounds secondary to tracheostomy (trach
- a hole made during a surgical procedure to help air and oxygen reach the lungs) ties (used to secure the
tracheostomy in place).
During an observation on January 8, 2025, at 9:33 AM, at Resident 10's bedside, Registered Nurse 1 (RN
1) and Respiratory Therapist 1 (RT 1) provided wound care to erosive wounds (wounds caused to the
resident's neck from tracheostomy dressing change) for Resident 10. RN 1 and RT 1 did not wear gowns
during these high contact care activities.
During a concurrent interview and record review, on January 8, 2025, at 3:00 PM, with the Infection
Preventionist (IP 1), the facility's policy and procedure (P&P) titled, Isolation Precautions, dated February
24, 2023, was reviewed. The P&P did not include EBP procedure. The IP 1 stated, this is the only policy
regarding any isolation precautions or use of personal protective equipment (PPE - equipment like gloves,
gowns, masks and face shields that can minimize exposure and transmission of infection) and the P&P did
not address EBP regulatory standards and did not specify when gowns need to be worn to protect
residents at high risk of infection from MDRO during high-risk care. The IP 1 further stated, she was aware
of the EBP regulation requirements, but the P&P had not been updated and EBP had not been
implemented within the facility. The IP 1 further stated, not wearing a gown during high-contact care, such
as wound care, could spread MDRO.
During a concurrent interview and record review, on January 9, 2025, at 2:00 PM, with the [NAME]
President of Regulatory Compliance (VPR), the Centers for Medicare & Medicaid Services (CMS)
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555587
If continuation sheet
Page 13 of 15
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555587
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/09/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Totally Kids Rehabilitation Hospital - D/P Snf
1720 Mountain View
Loma Linda, CA 92354
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Memorandum titled, Center for Clinical Standards and Quality/Quality, Safety & Oversight Group Ref:
QSO-24-08-NH (QSO-24-08-NH), dated March 20, 2024, was reviewed. The QSO-24-08-NH memorandum
indicated, .CMS is issuing new guidance for State Survey Agencies and long-term care (LTC) facilities on
the use of enhanced barrier precautions (EBP) to align with nationally accepted standards. EBP
recommendations now include use of EBP for residents with chronic wounds or indwelling medical devices
during high-contact resident care activities regardless of their multidrug-resistant organism status . The
VPR stated, the facility has not yet adopted the EBP procedure and does not have a policy specific to EBP.
2. During a record review of Resident 7's admission Record (contains the admission date) and History and
Physical (H&P-contains demographic information), the admission Record indicated Resident 7 was
admitted to the facility on [DATE]. The H&P indicated Resident 7 was admitted with diagnoses of anoxic
encephalopathy (a serious condition that occurs when the brain is deprived of oxygen, causing brain cells
to die), neurogenic bladder (a condition that occurs when the nerves that control the bladder are damaged,
resulting in a loss of bladder control), and spasticity (a serious condition that occurs when the brain is
deprived of oxygen, causing brain cells to die).
During an observation on January 9, 2025, at 9:22 AM through 9:35 AM, with a Licensed Vocation Nurse
(LVN 3), in Resident 7's room, LVN 3 was observed preparing the catheterization kit (a collection of
supplies used to insert a catheter into a body cavity) and irrigation (the process of washing out an organ or
wound with a continuous flow of water or medication.) supplies needed to straight catheterize (procedure
where a thin, flexible tube called a catheter is inserted into the urethra to drain urine from the bladder)
Resident 7. LVN 3 then proceeded, with non-sterile gloves, to touch everything inside of the sterile (free
from bacteria or other living microorganism; totally clean) kit. LVN 3 placed the drape that goes under
Resident 7, pulled out the iodine swabs, opened the swabs and placed them on top of the drape that was
under Resident 7. LVN 3 placed the half-opened catheter to the right side of the bed. LVN 3 removed gloves
and donned (the processes of putting on personal protective equipment (PPE)) sterile gloves and used the
iodine swabs to cleanse the genitals. LVN 3 then proceeded to toss the iodine swabs on the sterile drape
and noticed the catheter was still in the package. With the same gloves, LVN 3 opened the package and
placed the catheter in the kit to lubricate it.
During an interview on January 9, 2025, at 9:55 AM, with LVN 3, LVN 3 stated, the straight catheterization
should have been performed with sterile technique. LVN 3 further stated, she should not grab inside the
sterile kit with her non-sterile gloves since it increases the risk of spreading infection.
During a concurrent interview and record review on January 9, 2025, at 12:25 PM, with the Nurse Manager
(NM) and the Chief Nursing Officer (CNO 1), the facility's policy and procedure (P&P) titled, Urinary
Catheterization, dated April 21, 2021, was reviewed. The P&P indicated, . use sterile technique to insert the
catheter. The NM and the CNO 1 stated the policy was not followed and should have been due to the risk of
a resident developing a urinary tract infection if proper sterile technique is not performed.
3. During a record review of Resident 7's admission Record and H&P, the admission Record indicated
Resident 7 was admitted to the facility on [DATE]. The H&P indicated Resident 7 was admitted with
diagnoses of anoxic encephalopathy, neurogenic bladder, and spasticity.
During an observation on January 9, 2025, at 9:40 AM through 9:53 AM, with LVN 3 and a Certified
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555587
If continuation sheet
Page 14 of 15
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555587
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/09/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Totally Kids Rehabilitation Hospital - D/P Snf
1720 Mountain View
Loma Linda, CA 92354
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
Nursing Assistant 3 (CNA 3), in Resident 7's room, LVN 3 was observed to unable to insert a catheter to
drain Resident 7 urine during straight catheterization. LVN 3 stated to CNA 3, I am going to leave it in there
and get another kit. LVN 3 proceeded to remove her gloves, got the keys out, and went to open medication
cart located in the room without performing hand hygiene. LVN 3 stepped out of the room without
performing hand hygiene to grab another catheterization kit.
Residents Affected - Some
During an interview on January 9, 2025, at 9:55 AM, with LVN 3, LVN 3 stated she did not remember if she
washed her hands after the second attempt of straight catheterization. LVN 3 further stated she was
supposed to wash hands after any contact with residents prevent spreading infections.
During a concurrent interview and record review on January 9, 2025, at 12:25 PM, with the NM and the
CNO 1, the facility's P&P titled Infection Control-General, dated February 24, 2023, was reviewed. The P&P
stated . Standard Precautions [set of infection control practices that are used to prevent the spread of
disease in healthcare settings] and appropriate hand hygiene should be used with all patient care activities
. The NM and the CNO 1 stated the policy were not followed and should have been due to the risk of a
resident developing a urinary tract infection if proper hand hygiene is not performed. The CNO 1 further
stated, the facility also followed the Centers for Disease Control and Prevention (CDC) guideline that staff
are expected to wash their hands before entering and leaving a resident's room.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555587
If continuation sheet
Page 15 of 15