F 0658
Ensure services provided by the nursing facility meet professional standards of quality.
Level of Harm - Minimal harm
or potential for actual harm
Based on interview and record review, the facility failed to ensure one of four resident's skin integrity was
assessed and treated by wound care services when consulted by nursing staff in accordance with the
facility's policy and procedure.
Residents Affected - Few
This failure resulted in Resident 1's persistent redness to the chest area for five days, which did not get
assessed and treated by wound care services, which compromised Resident 1's health and well-being.
Findings:
During a review of Resident 1's History and Physical (H&P), dated 9/21/23, the H&P indicated that
Resident 1 was an 8-month-old patient with a medical history including chronic lung disease, tracheostomy
(an incision in the windpipe made to aid in breathing), and ventilation (a machine aiding in air exchange in
and out of the lungs) dependent.
During a review of Resident 1's Patient Progress Notes (an ongoing record of a patient's illness and
treatment), dated from 7/20/24 through 7/25/24, the progress note indicated the following:
On 7/20/24 at 5:02 p.m., the nursing notes indicated, Pt (Patient 1) has multiple scratches and red spots to
the chest.
On 7/20/24 at 5:06 p.m., the nursing notes indicated, Called patient's mother to update. Pt had x (times) 1
emesis (vomit). Pt (patient) also had a red spot on the RT (right) chest due to Pt (patient 1) scratching and
visible scratches on the left side of the abdomen. Mother aware. Placing wound care consult.
On 7/22/24 at 6:10, the nursing notes indicated redness on chest.
On 7/23/24 at 7:00 p.m., the nursing notes indicated rashes.
On 7/24/24 at 7:06 p.m., the nursing notes indicated, Mom, request for patient to be dressed in clothing that
will cover her right chest and left thigh to prevent pt (patient) further scratching the area . Please place a
moist pillowcase over the chest and thigh to create a barrier. Mom asked for contact information for the
wound care nurse; the charge nurse was notified. House supervisor aware.
On 7/25/24 at 1:35 a.m., the nursing notes indicated, Wound consult entered for right upper chest and left
thigh self-inflicted scratches.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
555589
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555589
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/30/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Whittier Hospital Medical Ctr D/P Snf
9080 Colima Road
Whittier, CA 90605
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0658
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
During a concurrent interview and record review on 8/30/24, at 10 a.m., with the Chief Nursing Officer
(CNO), Resident 1's Wound Care Consult, dated 7/20/24 and 7/25/24, was reviewed. The consult order on
7/20/24 indicated, Right chest and left abdominal redness due to scratching constantly. The CNO stated a
second consult was placed by the charge nurse for wound care to assess the resident on 7/25/24 and
indicated, Please check right upper chest and left thigh scratches, caused by self-inflicted scratching. The
CNO confirmed that there was no documentation that the wound team assessed Resident 1.
During a review of the facility's policy and procedure (P&P) titled Skin Screening, Prevention, and
Treatment, dated April 2012, the wound care specialist job description indicated, Responsibilities serve as a
clinical wound specialist/consultant/mentor to staff through formal and informal training of staff . Evaluates
and treats patients upon physician referral in the hospital and outpatient setting.
This policy/procedure was not implemented for Resident 1.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555589
If continuation sheet
Page 2 of 2