F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Develop and implement a complete care plan that meets all the resident's needs, with timetables and
actions that can be measured.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review the facility failed to develop a person-centered care plan (a treatment plan that
focused on the needs and preferences of a resident or individual) for one of two sampled residents
(Resident 1) reviewed for anticoagulant (a medicine that prevented blood clots from forming in the
bloodstream) and antiplatelet (a type of medicine that prevented platelets [a type of blood cell] from sticking
together and forming a blood clot) medication by failing to implement a care plan for apixaban (also known
as Eliquis, a type of medicine known as a blood thinner) and clopidogrel bisulfate (also known as Plavix, a
medicine that prevented blood clots by making your blood cells [platelets] less sticky). These deficient
practices had the potential for a lack of individualized care and to affect the quality of services provided to
Resident 1.During a review of Resident 1's admission Record (AR), the AR indicated the resident was
admitted to the facility on [DATE], with diagnoses that included Parkinson's disease (a progressive disease
of the nervous system marked by tremor, muscular rigidity, and slow, imprecise movements),
atherosclerotic heart disease of native coronary artery (when plaque [a waxy buildup of fat, cholesterol, and
other substances] forms in the arteries that supply the heart muscle with blood) and other specified
disorders of veins (medical conditions that impair the normal function of the body's veins, leading to
symptoms like swelling, pain, discoloration, and potentially serious complications like blood clots). During a
review of Resident 1's Order Summary Report dated 9/3/2025, the Order Summary Report indicated
apixaban oral tablet 2.5 milligram (mg, unit of weight), one tablet to be administered by mouth two times a
day for cerebrovascular accident (CVA [also known as a stroke], when blood supply to a part of the brain
was suddenly cut off, causing brain cells to die) prophylaxis (PPX, prevention or protective treatment).
During a review of Resident 1's Order Summary Report dated 9/3/2025, the Order Summary Report
indicated clopidogrel bisulfate oral tablet 75 mg, one tablet to be administered by mouth one time a day for
coronary artery disease (CAD, a condition where the heart's arteries become hardened and narrowed).
During a review of Resident 1's Skin assessment dated [DATE], the Skin Assessment indicated the resident
had skin discoloration on the inner right upper arm and the top of the resident's left hand. The Skin
Assessment indicated the resident had skin discoloration to the right and left lower extremities. During a
review of Resident 1's Comprehensive (complete) Care Plan dated 9/3/2025, there was no Care Plan
initiated to indicate Resident 1 was on the medication apixaban. During a review of Resident 1's
Comprehensive Care Plan dated 9/3/2025, there was no Care Plan initiated to indicate Resident 1 was on
the medication clopidogrel bisulfate. During a review of Resident 1's History and Physical (H&P) dated
9/4/2025, the H&P indicated the resident had the capacity to understand and make decisions. During a
review of Resident 1's Minimum Data Set (MDS, a resident assessment tool) dated 9/8/2025, the MDS
indicated the resident had moderate cognitive impairment (a person was experiencing noticeable and
significant difficulties with thinking, learning, remembering, and other
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
555609
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555609
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/17/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Glendale Healthcare Center
1208 S. Central Ave
Glendale, CA 91204
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
cognitive skills that impact their daily life). The MDS indicated Resident 1 was receiving an anticoagulant
and an antiplatelet medication. During a concurrent interview and record review on 9/16/2025 at 4:46 PM,
with licensed vocational nurse (LVN) 1, LVN 1 stated Resident 1 did not have a resident specific care plan
initiated for the use of apixaban. LVN 1 stated without a care plan, there would not be a goal or specific
interventions regarding the use of the specific medication, and the facility could not provide specific care
required for Resident 1. LVN 1 stated Resident 1 could potentially bleed out and die. During a concurrent
interview and record review on 9/16/2025 at 4:48 PM with LVN 1, LVN 1 stated Resident 1 did not have a
resident specific care plan initiated for the use of clopidogrel bisulfate. LVN 1 stated without a care plan,
there would not be a goal or specific interventions regarding the use of the specific medication and the
facility would be lacking care since care was not resident specific. LVN 1 stated Resident 1 could potentially
bleed out and die. During a concurrent interview and record review on 9/16/2025 at 5:14 PM, the Director of
Nursing (DON) stated Resident 1 did not have a resident specific care plan for apixaban. The DON stated
the resident should have had an apixaban care plan because Resident 1 was receiving that medication and
the resident was at risk for bruising and discoloration. During a concurrent interview and record review on
9/16/2025 at 5:17 PM, the Director of Nursing (DON) stated Resident 1 did not have a resident specific
care plan for clopidogrel bisulfate. The DON stated the resident should have had a clopidogrel bisulfate care
plan because Resident 1 was receiving that medication and the resident was at risk for bruising and
discoloration. During a review of the facilities policy and procedure (P&P) titled Care Plans, Comprehensive
Person-Centered dated 3/2022, the P&P indicated The interdisciplinary team (IDT), in conjunction with the
resident and his/her family or legal representative, develops and implements a comprehensive,
person-centered care plan for each resident. The P&P indicated The comprehensive, person-centered care
plan: includes measurable objectives and timeframes; describes the services that are to be furnished to
attain or maintain the resident's highest practicable physical, mental, and psychosocial well-being, includes
the resident's stated goals upon admission and desired outcomes; and reflects currently recognized
standards of practice for problem areas and conditions. The P&P indicated Care plan interventions are
chosen only after data gathering, proper sequencing of events, careful consideration of the relationship
between the resident's problem areas and their causes, and relevant clinical decision making. When
possible, interventions address the underlying source(s) of the problem area(s), not just symptoms or
triggers. Assessments of residents are ongoing and care plans are revised as information about the
residents and the resident's conditions change.
Event ID:
Facility ID:
555609
If continuation sheet
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