F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review the facility failed to evaluate the status and to document weekly
assessments for one of three sampled residents' (Resident 1) right big toe discoloration, in accordance with
the facility's policy and procedures.
Residents Affected - Few
This failure led to facility staff being unaware of the changes in the condition of Resident 1's right big toe,
which could delay the provision of the appropriate treatment resulting in worsening of the resident's wound.
Findings:
On September 21, 2023, 10:42 a.m., an unannounced visit was made to the facility to investigate a quality
care issue.
A review of Resident 1's medical records was conducted, and indicated the resident was admitted to the
facility on [DATE], with diagnoses which included type 2 diabetes mellitus (disease which causes elevated
blood sugar levels, which can result in circulatory problems).
A review of Resident 1's admission Skin Assessment, by the admission Nurse dated December 31, 2022,
indicated, R (Right) Greater Toe Discoloration.
A review of admission Skin Assessment, dated January 2, 2023, by the Treatment (Tx) Nurse, indicated
(Right) Great Toe Discoloration.
A review of Resident 1's weekly skin evaluation indicated no weekly skin assessments of Resident 1's right
big toe discoloration was documented between his admission date of December 31, 2022, and discharge
date of January 26, 2023.
A review of Resident 1's physician order dated January 2, 2023, indicated, . (Right) GREAT TOE
DISCOLORATION: MONITOR FOR SKIN INTEGRITY FOR ANY BREAKDOWN REPORT TO MD (Medical
Doctor) every day shift for 21 days .
A review of Resident 1's Treatment Administration Record (TAR), for the month of January 2023, indicated,
Resident 1's right great toe was being monitored for discoloration daily between the dates of January 3,
2023, to January 23, 2023. The TAR indicated initials were entered by the Tx nurse.
A review of the Interdisciplinary Team's (IDT) Meeting notes dated January 5, 2023, at 2:08 p.m., was
conducted, and indicated, . 7c. Special Treatments, Procedures and Devices . MONITOR FOR SKIN
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
555613
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555613
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/26/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Care and Wellness
3401 Lemon Street
Riverside, CA 92501
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
INTEGRITY FOR ANY BREAKDOWN REPORT TO MD every day shift for 21 day (Right) GREAT TOE .
Level of Harm - Minimal harm
or potential for actual harm
A review of Resident 1's care plans indicated there was no care plan initiated for Discoloration of right great
toe, after being identified during the admission process on December 31, 2022, and January 2, 2023, when
the new orders to monitor Resident 1's right great toe skin issue.
Residents Affected - Few
A review of Resident 1's Change of Condition (COC), dated, January 22, 2023, at 7:00 p.m., was
conducted, and the COC indicated, Resident 1's .Right Big Toe (had) discoloration and bleeding to toenail
bed . started January 22, 2023.
A review of Resident 1's progress notes, indicated resident was being monitored for a COC . Right Big Toe
discoloration and bleeding to toenail bed . identified on January 22, 2023, at 7:00 p.m. Further review
indicated the following:
- January 23, 2023, at 02:35 a.m., . Resident (1) continues to have no new changes noted with (Right) Big
Toe necrosis .
· January 23, 2023, at 6:05 p.m., . (Continued) (sic) to be monitor for Right Big Toe necrosis .
· January 23, 2023, at 10:04 a.m., .being monitored for right big toe discoloration .
· January 23, 2023, at 10:35 p.m., . being monitored for RIGHT BIG TOE NECROSIS .
· January 24, 2023, at 01:00 a.m., . being monitored for (Right) 1st (Big) TOE NECROSIS .
· January 24, 2023, at 10:39 a.m., . being monitored for (Right) 1st (Big) TOE NECROSIS .
· January 24, 2023, at 2:57 p.m., . being monitored for right big toe necrosis .
· January 24, 2023, at 7:05 p.m., . on monitoring for (right) big toe necrosis .
· January 25, 2023, at 2:13 a.m., . Resident continues to have no new complications from (Right)
toe necrosis .
· January 25, 2023, at 8:52 a.m., . being monitored for right big toe discoloration .
The review of the progress notes from January 23, 2023, to January 25, 2023, did not clearly indicate
whether there was necrosis or just discoloration on the right big toe.
On September 21, 2023, at 11:13 a.m., during an interview with the Tx Nurse, the Tx Nurse stated the
process for admitting a new resident with impaired skin integrity included completing a head-to-toe
assessment by the admission nurse to identify any type of skin impairments, discolorations, or wounds. The
admission nurse would then report the assessment findings to the physician for wound care orders, then
document their assessment in the resident's medical records. The Tx Nurse stated the next day the Tx
nurse would conduct a head-to-toe assessment to further identify any skin impairments, and notify the
physician of new findings, if any, and obtain orders for wound care.
The Tx Nurse further stated it is the facility's policy to perform weekly skin assessments on all
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555613
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555613
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/26/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Care and Wellness
3401 Lemon Street
Riverside, CA 92501
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
residents with identified skin impairments, and she is responsible for documenting the skin assessments in
the resident's medical records. She stated the assessment would be documented under Skin Evaluation PRN/Weekly (Skin evaluation), on Tuesdays.
On September 21, 2023, at 3:35 p.m., a concurrent interview with the Tx Nurse, and record review of
Resident 1's Skin evaluation, was conducted, and the Tx Nurse verified, her weekly assessments of
Resident 1's right big toe discoloration was not documented between the dates of December 31, 2023, and
January 26, 2023. She stated, The weekly assessments should be there, and she stated she not sure why
she did not document her weekly assessments.
On September 21, 2023, at 3:45 pm, a concurrent interview was conducted with the Director of Nursing
(DON), and record review of Resident 1's Skin evaluations was conducted. The DON verified Resident 1's
right big toe weekly assessments were not documented on Tuesdays by the tx nurse. She stated, The
assessments should have been documented weekly, per facility's policy.
On October 25, 2023, at 11:01 a.m., a concurrent interview with the DON, and record review of Resident
1's nursing progress notes was conducted. The DON verified, There is a discrepancy in the documentation
on right big toe on whether it is necrotic or just discolored. The DON stated Resident 1's right great toe was
documented on separated occasions by several different nursing staff. The DON further stated if the
resident's toe was truly necrotic, her expectation would be for the staff to notify the physician. The DON
stated, she believed the toe was not necrotic but could be just a discrepancy in documentation.
A review of the facility's P&P, titled, Significant Change in Conditions, monitoring for, reviewed, June 2019,
indicated, . Procedures: 1. If, at any time, it is recognized by any one of the team members that the care
needs of the resident have changed, the Nurse Supervisor should be made aware of, and he/she will
monitor. 2. An attempt to identify the cause for decline, when it occurs . will be monitored .
A review of the facility policy and procedure (P&P) Wound Care & Treatment Guidelines, dated January
2023, was conducted. P&P stated, . Procedures: 1. A weekly assessment should be done on all wounds
requiring treatment. This should include measurement and a description .14. The care plan should reflect
the current status of the wound and appropriate goals .
A review of the facility P&P, Wound Management, dated November 2021, was conducted. The P&P
indicated, . Procedures: 1. A weekly wound assessment will be completed on all residents and documented
in the nurse's notes .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555613
If continuation sheet
Page 3 of 3