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Inspection visit

Health inspection

THE GROVE CARE AND WELLNESSCMS #5556131 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

This survey cited 1 deficiency. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

555613 01/17/2025 The Grove Care and Wellness 3401 Lemon Street Riverside, CA 92501
F 0609 Level of Harm - Minimal harm or potential for actual harm Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Based on observation, interview, and record review, the facility failed to report an allegation of abuse to the State Agency (SA) as required within two hours, for one of two residents reviewed (Resident 2). Residents Affected - Few This failure had the potential to put residents at risk for further abuse. Findings: On January 17, 2025, at 8:30 a.m., an unannounced visit was made to the facility for an allegation of abuse. On January 17, 2025, at 9:23 a.m., an observation with a concurrent interview was conducted with Resident 2. Resident 2 was in his room, alert, and interviewable. Resident 2 stated he had an incident with Resident 1, he did not recall the date, but it was around 4:00 a.m. Resident 2 stated he had an argument with Resident 1 and he pushed him on the arm by the elevator door. Resident 2 stated he did not sustain injuries. On January 17, 2025, Resident 2 ' s record was reviewed. Resident 2 was admitted to the facility on , with diagnoses including urinary tract infection, unspecified heart failure, other acute kidney failure, Klebsiella Pneumoniae, other symptoms and signs concerning food and fluid intake, chronic idiopathic constipation, Type 2 Diabetes Mellitus without complications, other abnormalities of gait and mobility, and need for assistance with personal care. The progress notes dated, January 2, 2025 indicated Resident 2 had an altercation with Resident 1 on January 2, 2025 at 4:00 a.m. On January 17, 2025, at 4:33 p.m., an interview was conducted with Licensed Vocational Nurse (LVN) 1. LVN 1 stated on January 2, 2025, at around 4:00 a.m., he heard the yelling between Resident 1 and 2 but he did not actually witness the incident. LVN 1 stated Resident 2 was already on the floor by the time he arrived on the scene. LVN 1 stated he reported the incident to the Administrator on January 2, 2025, at around 7:00 a.m. LVN 1 stated he should have reported the incident to the Administrator immediately. On January 17, 2025, at 4:48 p.m., an interview was conducted with Certified Nursing Assistant (CNA) 1. CNA 1 stated she worked on January 2, 2025, and at around 4:00 a.m., she had witnessed the incident between Residents 1 and 2. CNA 1 stated she had reported the incident to LVN 1, who was already present by then. CNA 1 stated she also reported it to the Administrator around three hours later Page 1 of 2 555613 555613 01/17/2025 The Grove Care and Wellness 3401 Lemon Street Riverside, CA 92501
F 0609 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few from the time the incident had occurred. CNA 1 stated the incident should have been reported within two hours. On January 22, 2025, at 8:33 a.m., an interview was conducted with the Administrator. The Administrator stated the incident between Residents 1 and 2 was reported to him on January 2, 2025, at around 9:00 a.m., the Administrator stated the incident was reported to the SA via facsimile about an hour or so. The Administrator stated the incident between Residents 1 and 2 should have been reported to the SA within two hours. The Administrator further stated facility staff should be able to report abuse incidents to the SA via phone call or fax the completed SOC 341 (form used to report allegations of abuse to the elderly). The Administrator stated instructions on how to report an abuse is available at the nursing station. The facility ' s policy and procedure titled, Abuse: Prevention of and Prohibition Against, dated November 28, 2017, indicated, .each resident has the right to be free from abuse .the Facility will provide oversight and monitoring to ensure that its staff, who are agents of the Facility, deliver care and services in a way that promotes and respects the rights of the residents to be from abuse .allegations of abuse .will be reported outside the Facility and to the appropriate State or Federal agencies in the applicable timeframes, as per this policy and applicable regulations . 555613 Page 2 of 2

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Citations

1 citation recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0609GeneralS&S Dpotential for harm

    F609 - The facility must develop and implement written policies and procedures that:

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

FAQ · About this visit

Common questions about this visit

What happened during the January 17, 2025 survey of THE GROVE CARE AND WELLNESS?

This was a inspection survey of THE GROVE CARE AND WELLNESS on January 17, 2025. The surveyor cited 1 deficiency, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at THE GROVE CARE AND WELLNESS on January 17, 2025?

Yes, 1 deficiency was cited, each with a CMS Scope and Severity grade. The first was: "Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

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Next steps

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.