F 0610
Respond appropriately to all alleged violations.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, medical record review, facility document review, and facility P&P review, the facility
failed to thoroughly investigate an allegation of facility staff to resident physical abuse for one of three
sampled residents (Resident 1) when * Resident 1 alleged that her caregiver (CNA) physically abused her.
The facility staff tasked with conducting potential resident witness interviews, failed to provide the facility's
Abuse Coordinator with an interview conducted with Resident 1's roommate (Resident 2), who was present
during the time Resident 1 alleged to have been physically abused. This failure potentially inhibited the
facility's ability to determine if resident abuse occurred and posed the risk for further abuse. Findings:
Review of the facility's P&P titled Abuse, Neglect and Exploitation revised 12/19/22, showed it is the policy
of the facility to provide protections for the health, welfare, and rights of each resident by developing and
implementing written policies and procedures that prohibit and prevent abuse, neglect, and exploitation. An
immediate investigation is warranted when suspicion of abuse, neglect or exploitation occurs. Procedures
for investigations include identifying and interviewing all involved people, including the alleged victim,
alleged perpetrator, and witnesses who might have knowledge of the allegation. Medical record review for
Resident 1 was initiated on 9/17/25. Resident 1 was admitted to the facility on [DATE], and readmitted on
[DATE]. Review of Resident 1's MDS assessment dated [DATE], showed Resident 1 had moderately
impaired cognition. On 9/17/25 at 1550 hours, an observation and concurrent interview was conducted with
Resident 1. Resident 1 was observed in her room lying in her bed. Resident 1 stated approximately two
weeks ago, on the night shift, her caregiver slapped her on the face, choked her, and squeezed her hands,
resulting in pain to her hands. Resident 1 described the caregiver as being a female with blonde hair.
Resident 1 stated she reported the incident to the facility staff. Resident 1 stated her roommate (Resident
2) was present during the incident. Medical record review for Resident 2 was initiated on 9/17/25. Resident
2 was admitted to the facility on [DATE]. Review of Resident 2's MDS assessment dated [DATE], showed
Resident 2 had moderately impaired cognition. On 9/17/25 at 1600 hours, an observation and concurrent
interview was conducted with Resident 2. Resident 2 was observed in her room lying on her bed. Resident
2 was asked if she witnessed any person slap or choke her roommate (Resident 1) or squeeze her
roommate's hands. Resident 2 stated she had poor vision and had not seen anyone slap or choke Resident
1 or squeeze Resident 1's hands. Resident 2 stated she did hear Resident 1 yelling about being hit. On
9/17/25 at 1738 hours, an interview and concurrent facility document review was conducted with the
Administrator. The Administrator stated he served as the facility's Abuse Coordinator. The Administrator
stated the facility conducted an investigation specific to Resident 1's allegation that a facility staff member
choked, slapped, and squeezed Resident 1's feet. The Administrator stated the SSD and Social Services
Assistant (SSA) conducted interviews of the facility staff and residents during the course of the facility's
investigation. The Administrator stated at the conclusion of the facility's investigation, the
Residents Affected - Few
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
555667
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555667
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/22/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Garden Park Care Center
12681 Haster Street
Garden Grove, CA 92840
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0610
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
facility was unable to substantiated Resident 1's allegation. Review of the facility's investigation was then
conducted with the Administrator. The facility's investigation failed to show documentation Resident 1's
roommate (Resident 2) was interviewed, or an attempt was made to interview Resident 2, specific to
Resident 1's allegations. The Administrator verified the findings and stated an interview with Resident 2
should have been included as a component of the facility's investigation. The Administrator stated he had
not realized (when reviewing the facility's investigation) Resident 2's interview was not included. The
Administrator stated Resident 2 was a potential witness and in accordance with the facility's Abuse P&P,
needed to be interviewed. The Administrator stated interviewing potential witnesses would help the facility
determine whether abuse may have occurred. On 9/18/25 at 1121 hours, an interview, medical record
review, and concurrent facility document review was conducted with the SSD. The SSD stated her assistant,
the SSA, conducted the interviews of the Vietnamese speaking residents, specific to the facility's
investigation of Resident 1's allegations. The SSD was asked if Resident 2 (Vietnamese speaking) was
interviewed during the course of the facility's investigation of Resident 1's allegations. The SSD stated the
SSA had interviewed Resident 2, however, the SSD did not provide Resident 2's interview to the
Administrator (Abuse Coordinator). The SSD stated she had asked the MDS Coordinator if Resident 2 had
the capacity to be interviewed. The SSD stated the MDS Coordinator told her Resident 2 had no capacity.
The SSD stated she then placed the SSA's documentation of the interview the SSA conducted with
Resident 2 in the facility's shred box. The SSD stated she did not provide Resident 2's interview to the
Administrator (Abuse Coordinator). The SSD then reviewed Resident 2's MDS assessment dated [DATE],
and verified Resident 2 was assessed as having moderately impaired cognition. The SSD stated the
residents with moderately impaired cognition might have the capacity to provide information, specific to
whether they have been the victim of an abuse or have witnessed another resident being abused. The SSD
stated she should have included Resident 2's interview as a component of the facility's' investigation into
Resident 1's allegation. The SSD stated all the potential witness interviews should have been provided to
the facility's Abuse Coordinator, to ensure the Abuse Coordinator had all the information necessary to
determine whether resident abuse occurred. On 9/18/25 at 1148 hours, an interview was conducted with
the SSA. The SSA stated in accordance with the facility's investigation of Resident 1's allegation she was
physically abused, the SSA conducted an interview with Resident 1's roommate (Resident 2). The SSA
stated Resident 2 could verbalize her needs and had a general conversation specific to her needs. The
SSA stated Resident 2 had the ability to articulate if someone were to abuse her. The SSA stated Resident
2 had impaired vision, however, if Resident 2 were to hear someone abuse her roommate (Resident 1) she
could also articulate this information.
Event ID:
Facility ID:
555667
If continuation sheet
Page 2 of 2