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Inspection visit

Health inspection

NORWALK SKILLED NURSING & WELLNESS CENTRE, LLCCMS #5556681 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

This survey cited 1 deficiency. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0584 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, and record review, the facility failed to ensure one of five sampled resident's (Resident 1) debit and credit cards were documented on their Personal Effects Inventory form, Resident 1 was made aware of the risk involved in keeping her debit and credit cards at her bedside and Resident 1 was offered a place to safely keep her debit and credit cards. This deficient practice resulted in Resident 1 being unaware of her rights as it pertained to her personal valuables and it had the potential for Resident 1's personal belongings to be lost, stolen and for her funds to be inappropriately used by unauthorized persons. Findings: During a review of Resident 1's admission Record (Face sheet), the Face sheet indicated Resident 1 was initially admitted to the facility on [DATE] and readmitted on [DATE]. During a review of Resident 1's Minimum Data Set ([MDS] a standardized assessment and care screening tool), dated 9/9/2024, the MDS indicated Resident 1 was able to make decisions that were reasonable and consistent. During a review of Resident 1's Resident Inventory form dated 9/2/2024, the Resident Inventory form indicated the following items were listed: 1. A debit card (no description or quantity identified) 2. A credit card (no description or quantity identified) During a review of Resident 1's Personal Effects Inventory form dated 9/3/2024 and timed at 2:14 p.m., the Personal Effects Inventory form indicated there was no documentation that Resident 1's debit and credit cards were listed. During a review of Resident 1's clinical records there was no written documentation that Resident 1 was offered a safe place to store her debit and credit cards or that Resident 1's debit and credit cards were put in a safe place. Resident 1's clinical record indicated no documented evidence that Resident 1 was educated on the risks of keeping her debit and credit cards at her bedside. During an interview on 9/18/2024 at 8 a.m., Resident 1 stated there were two nurses who did the inventory of her belongings on the night of her readmission to the facility (9/2/2024). Resident 1 (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 2 Event ID: 555668 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 555668 B. Wing A. Building (X3) DATE SURVEY COMPLETED 09/23/2024 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Norwalk Skilled Nursing & Wellness Centre, LLC 11510 Imperial Highway Norwalk, CA 90650 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0584 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few stated the nursing staff did not discuss any risks of keeping her debit and credit cards with her nor did they offer a place to keep the cards. During an interview and record review on 9/18/2024 at 2 p.m., the Social Service Director (SSD) stated the residents Inventory of Belongings must be completed on admission to prevent the risk of loss and/or misappropriation of residents' property. The SSD stated it was the responsibility of the nursing and social services department to ensure the residents' property was properly accounted for and kept safe. During an interview on 9/23/2024 at 11:42 a.m., the Administrator (ADM) stated the facility should strongly encourage safekeeping procedures of the residents' personal items to prevent loss and/or misappropriation of their belongings. During a review of the facility's Policy and Procedure (P/P) titled, Personal Property revised 7/2017, the P/P indicated the facility shall take responsible steps to protect the residents' property by: 1. Making every effort to maintain the security of the residents' property while helping to create a home-like environment 2. The certified nursing assistant and/or designee will conduct a personal property inventory 3. A copy of the written inventory shall be provided to the resident or the person acting on the residents' behalf, and 4. Money and other valuables should be taken to the business office for safekeeping. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 555668 If continuation sheet Page 2 of 2

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Citations

1 citation recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0584GeneralS&S Dpotential for harm

    F584 - Safe Environment

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

FAQ · About this visit

Common questions about this visit

What happened during the September 23, 2024 survey of NORWALK SKILLED NURSING & WELLNESS CENTRE, LLC?

This was a inspection survey of NORWALK SKILLED NURSING & WELLNESS CENTRE, LLC on September 23, 2024. The surveyor cited 1 deficiency, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at NORWALK SKILLED NURSING & WELLNESS CENTRE, LLC on September 23, 2024?

Yes, 1 deficiency was cited, each with a CMS Scope and Severity grade. The first was: "Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receivin..."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

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Next steps

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.