F 0584
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited
to receiving treatment and supports for daily living safely.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview, and record review, the facility failed to ensure one of five sampled resident's (Resident 1) debit
and credit cards were documented on their Personal Effects Inventory form, Resident 1 was made aware of
the risk involved in keeping her debit and credit cards at her bedside and Resident 1 was offered a place to
safely keep her debit and credit cards.
This deficient practice resulted in Resident 1 being unaware of her rights as it pertained to her personal
valuables and it had the potential for Resident 1's personal belongings to be lost, stolen and for her funds to
be inappropriately used by unauthorized persons.
Findings:
During a review of Resident 1's admission Record (Face sheet), the Face sheet indicated Resident 1 was
initially admitted to the facility on [DATE] and readmitted on [DATE].
During a review of Resident 1's Minimum Data Set ([MDS] a standardized assessment and care screening
tool), dated 9/9/2024, the MDS indicated Resident 1 was able to make decisions that were reasonable and
consistent.
During a review of Resident 1's Resident Inventory form dated 9/2/2024, the Resident Inventory form
indicated the following items were listed:
1. A debit card (no description or quantity identified)
2. A credit card (no description or quantity identified)
During a review of Resident 1's Personal Effects Inventory form dated 9/3/2024 and timed at 2:14 p.m., the
Personal Effects Inventory form indicated there was no documentation that Resident 1's debit and credit
cards were listed.
During a review of Resident 1's clinical records there was no written documentation that Resident 1 was
offered a safe place to store her debit and credit cards or that Resident 1's debit and credit cards were put
in a safe place. Resident 1's clinical record indicated no documented evidence that Resident 1 was
educated on the risks of keeping her debit and credit cards at her bedside.
During an interview on 9/18/2024 at 8 a.m., Resident 1 stated there were two nurses who did the inventory
of her belongings on the night of her readmission to the facility (9/2/2024). Resident 1
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
555668
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555668
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/23/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Norwalk Skilled Nursing & Wellness Centre, LLC
11510 Imperial Highway
Norwalk, CA 90650
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0584
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
stated the nursing staff did not discuss any risks of keeping her debit and credit cards with her nor did they
offer a place to keep the cards.
During an interview and record review on 9/18/2024 at 2 p.m., the Social Service Director (SSD) stated the
residents Inventory of Belongings must be completed on admission to prevent the risk of loss and/or
misappropriation of residents' property. The SSD stated it was the responsibility of the nursing and social
services department to ensure the residents' property was properly accounted for and kept safe.
During an interview on 9/23/2024 at 11:42 a.m., the Administrator (ADM) stated the facility should strongly
encourage safekeeping procedures of the residents' personal items to prevent loss and/or misappropriation
of their belongings.
During a review of the facility's Policy and Procedure (P/P) titled, Personal Property revised 7/2017, the P/P
indicated the facility shall take responsible steps to protect the residents' property by:
1. Making every effort to maintain the security of the residents' property while helping to create a home-like
environment
2. The certified nursing assistant and/or designee will conduct a personal property inventory
3. A copy of the written inventory shall be provided to the resident or the person acting on the residents'
behalf, and
4. Money and other valuables should be taken to the business office for safekeeping.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555668
If continuation sheet
Page 2 of 2