F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Develop and implement a complete care plan that meets all the resident's needs, with timetables and
actions that can be measured.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review, the facility failed to ensure the comprehensive care plan indicating
two- person assist with using a mechanical lift (a device that helps safely transfer people with limited
mobility from one place to another) was followed for one of three sampled residents (Resident 1),
This deficient practice resulted in Resident 1 sliding out of the mechanical lift's sling and sustaining a bump
on the right parietal (located near the back and top of the head) area of the head.
Findings:
During a record review of the admission Record for Resident 1, the admission Record indicated Resident 1
was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses of morbid obesity (having
too much body fat), dementia (a progressive state of decline in mental abilities) and chronic kidney disease
(a long-term condition that occurs when the kidney are damaged and can't filter blood properly).
During a record review of Resident 1's History and Physical (H/P) dated 10/19/2024, the H/P indicated that
Resident 1 does not have the capacity to understand and make decisions.
During a record review of Resident 1's Minimum Data Sheet ([MDS], a federally mandated resident
assessment tool), dated 8/30/2024, the MDS indicated Resident 1 was moderately impaired in cognitive
skills (thought process) for daily decision making and was dependent (helper does all of the effort to
complete activities, the assistance of 2 or more helpers is required) for self-care activities such as oral
hygiene, toileting, shower/bathing, upper and lower body dressing and mobility such as rolling left and right,
sitting to lying, lying to sitting and bed to chair transfers.
During a concurrent observation and interview on 10/22/2024 at 2:45 p.m., with Resident 1, Resident 1
stated she does not remember the fall; she knew that she fell but does not remember how she fell.
During a telephone interview on 10/23/2024 at 9:47 a.m., with Certified Nursing Assistant (CNA) 1, CNA 1
stated she was transferring Resident 1 from her bed to her shower chair by herself, using the mechanical
lift. CNA 1 stated that halfway to the shower chair, the right upper side of the sling hook latch ripped, and
Resident 1 fell to the floor.
During an interview on 10/23/2024 at 11:03 a.m., with the Registered Nurse Supervisor (RNS), the RNS
stated she went into the room and saw Resident 1 on the floor. The RNS stated Resident 1 was considered
a two person assist with transfers.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
555668
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555668
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/23/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Norwalk Skilled Nursing & Wellness Centre, LLC
11510 Imperial Highway
Norwalk, CA 90650
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
During an interview on 10/23/2024 at 11:45 a.m., with CNA 2, CNA 2 stated Resident 1 was a total assist
resident and was dependent on staff for care. CNA 2 stated when using the mechanical lift to transfer
residents, there needs to be two staff members assisting, while using the mechanical lift.
During an observation and interview on 10/23/2024 at 12:59 p.m., with the Director of Staff Development
(DSD), the DSD stated she showed staff how to use the mechanical lift. The DSD stated that the staff must
check the sling for wear and tear and get the correct size sling for the resident based on the resident's
height and weight. The DSD stated when using the mechanical lift, there must be two or more CNAs but
never one CNA to transfer a resident from one surface to another.
During a review of the Resident 1's Activities of Daily living (ADL's)comprehensive care plan dated
10/05/22, the comprehensive care plan indicated Resident 1 uses Hoyer lift transfer and that Resident 1 is
able to transfer from bed to chair with extensive assistance, 2 person assist.
During a review of the facility's policy and procedure (P/P), titled Total Mechanical List, revised 4/27/23,
indicated mechanical lifts are devices used to assist with transfers and movement of individuals who require
support for mobility beyond the manual support provided by nursing staff alone .nursing staff will receive
training on how to use the mechanical lift .at least two people are present while resident is being transferred
with the mechanical lift.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555668
If continuation sheet
Page 2 of 2