F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review, the facility failed to ensure one of three sampled residents
(Resident 1), whose cognition (the mental action or process of acquiring knowledge and understanding
through thought, experience, and the senses) was severely impaired, and who was assessed at risk for
elopement (the act of leaving a facility unsupervised and without prior authorization), was monitored to
prevent him eloping from the facility.
This deficient practice resulted in Resident 1 eloping from the facility, on 4/1/2025 at approximately 7 p.m.
Resident 1 was found by a good Samaritan on 4/2/2025, approximately 14 miles from the facility, he was
transferred to a General Acute Care hospital (GACH) for evaluation before being readmitted to the facility
on [DATE]. This deficient practice had the potential for Resident 1 to continue to be missing, injury and
death.
Findings:
During a review of Resident 1's admission Record (Face Sheet), the Face Sheet indicated Resident 1 was
admitted to the facility on [DATE] with a diagnosis of schizoaffective disorder (a mental illness that can
affect thoughts, mood, and behavior).
During a review of Resident 1's Minimum Data Set ([MDS] a resident assessment tool) dated 3/11/2025,
the MDS indicated Resident 1's cognition was severely impaired, and he required supervision or touch
assistance (when a helper provides verbal cues and/or touching/steadying and/or contact guard assistance
as resident completes activity, assistance may be provided throughout the activity or intermittently) to walk.
During a review of Resident 1's Elopement Evaluation dated 3/11/2025, the Elopement Evaluation indicated
a score of two which indicated a risk of elopement.
During a review of Resident 1's Care Plan dated 6/6/2024, the Care Plan indicated Resident 1 was at risk
for wandering/elopement. Under this Care Plan a goal for Resident 1 was for him not to leave the facility
unattended. The Care Plan's interventions included identifying Resident 1's triggers for wandering/eloping.
The Care Plan's documentation did not indicate what triggers to look for.
During a review of Resident 1's Change in Condition (COC) dated 4/1/2025, the COC indicated Resident 1
was missing at 7 p.m.
During an observation on 4/3/2025 at 9:50 a.m., the facility's receptionist desk was observed in a
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
555668
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555668
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/04/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Norwalk Skilled Nursing & Wellness Centre, LLC
11510 Imperial Highway
Norwalk, CA 90650
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
hall to the right of the facility's front door, which was approximately 20 feet from the front door, and when
standing directly in front of the receptionist desk, there was no direct view of the front door or the hallway
leading to the front door.
During an interview on 4/3/2025 at 12:31 p.m., the Receptionist 1 (RC 1) stated she did not have a clear
visual line that allowed her to monitor the front door and in order to monitor residents who got near the front
door she had to lean to the left to see them when she was sitting at the receptionist desk.
During an interview on 4/3/2025 at 2:53 p.m., RC 2 stated one of his job responsibilities was to ensure
residents did not go out of the front door and the reception desk should not be left unattended. RC 2 stated
on 4/1/2025, he was outside on the main patio from 6 p.m., until 6:15 p.m., with another resident, and did
not see Resident 1 outside. RC 2 stated, at approximately 7 p.m., Registered Nurse 1 (RN 1) notified him
that Resident 1 was missing.
During an interview on 4/3/2025 at 3:58 p.m., RN 1 stated the last time she saw Resident 1 was in the
dining room at 6:15 p.m., watching television. RN 1 stated she left Resident 1 alone in the dining room
because he was finished eating dinner and he was just watching television. RN 1 stated RC 2 was at the
receptionist desk, and she (RN 1) went to the nurses' station, which was down the hall from the dining
room, but stated she could not see the dining room from the nursing station. RN 1 stated at approximately 7
p.m., during her rounds, she checked Resident 1's room and bathroom, and he was not there. RN 1 stated
when the dining room was checked, Resident 1's wheelchair was there but he was not.
During an interview on 4/4/2025 at 12:32 p.m., the Administrator (ADM) stated Resident 1 mostly like
eloped through the facility's front door.
During an interview on 4/4/2025 at 1:10 p.m., the Director of Nursing (DON) stated the receptionist when
sitting at the front desk, does not have direct view of the front door, and she would have to lean to the left to
view the hallway that leads to the front door, and the receptionist could potentially miss a resident who
attempted to or walked out of the front door. The DON stated residents should not be left alone in the dining
room because anything could happen to the resident, like a fall. The DON stated before 8 p.m., the alarm
on the front door is not turned so it was possible for a resident to leave out of the front door undetected
before 8 p.m.
During a review of the facility's policy and procedure (P/P) dated 1/31/2023, titled, Wandering and
Elopement, the P/P indicated the resident's risk for elopement and preventative interventions will be
documented in the resident's medical record and the IDT will develop a plan of care considering the
individual risk factors of the resident.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555668
If continuation sheet
Page 2 of 2