F 0609
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper
authorities.
Based on observations, interviews and record reviews, the facility failed to ensure an abuse allegation
between Residents 1 and 2 was reported to the state licensing/certification agency (the state) within 2
hours. This failure could put the residents at significant risk for continued harm, which could lead to severe
physical and psychological trauma.Findings:A review of Resident 1's face Sheet (front page of the chart
that contains a summary of basic information about the resident) indicated an admission date in 12/2017
with a diagnosis of Schizophrenia (a mental illness that is characterized by disturbances in thought) and
major depressive disorder (a mood disorder that causes a persistent feeling of sadness and loss of
interest).A review of Resident 1's Brief Interview for Mental Status (BIMS, an assessment tool used by
facilities to screen and identify memory, orientation, and judgement status of the resident), dated 6/27/25,
score was 10 indicating Resident 1 had moderately impaired thinking and memory.A review of Resident 2's
face sheet indicated an admission date in 9/2023 with a diagnosis of Dementia (a progressive state of
decline in mental abilities) and Major Depressive disorder. A review of Resident 2s BIMS, dated 6/18/25,
score was 10 indicating Resident 2 had moderately impaired thinking and memory.A review of the SOC 341
form (written report used by mandated reporters when abuse or neglect of an elder (65+) or dependent
adult (18-64 with disabilities) is suspected), dated 7/31/25, indicated, .at around 5:10 AM. Resident states
that he does not know why roommate hit him.and roommate just punched him in the face.resident hit
roommate on the right temple.roommate retaliated by hitting resident back on the nose. The fax
confirmation sheet indicated the SOC 341 form was sent to the state licensing/certification agency on
7/31/25 at 8:50 a.m.During an interview on 8/20/25 at 2:14 p.m., the Minimum Data Set coordinator
(MDSC) stated abuse allegations should be reported to the state within 2 hours of discovery. MDSC stated
if the abuse allegation was not reported to the state within 2 hours, residents' safety could be at risk.During
an interview on 8/20/25 at 3:27 p.m., the Director of Staff Development (DSD) stated that abuse allegations
should be reported to the state within 2 hours of discovery. The DSD stated if not reported to the state
immediately, within 2 hours, resident could be at risk for continued abuse.During a concurrent interview and
record review on 12/16/25 at 11:41 a.m., with the Director of Nursing (DON), the SOC 341, sent to the state
on 7/31/25 at 8:50 a.m., was reviewed. The DON verified the facility was aware of the abuse allegation on
7/31/25 at 5:10 a.m. The DON stated that abuse allegations should be reported to the state within 2 hours
of discovery. The DON verified that this abuse allegation was reported late to the state. A review of the
facility's policy and procedure (P&P) titled Abuse, Neglect, Exploitation, or Misappropriation-Reporting and
Investigating, revised 9/2022, the P&P indicated, .the administrator or the individual making the allegation
immediately reports his or her suspicions to the following persons or agencies: state licensing/certification
agency responsible for surveying/licensing the facility, local state ombudsman, law enforcement
official.immediately is defined as within 2 hours of an allegation involving abuse or result in serious bodily
injury.
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
555703
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555703
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/16/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Ridgeway Post Acute
523 Hayes Lane
Petaluma, CA 94952
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0628
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Provide the required documentation or notification related to the resident's needs, appeal rights, or
bed-hold policies.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interviews and record reviews, the facility failed to notify the Long Term Care Ombudsman (ombudsman, an
advocate for residents of nursing homes, board and care centers, and assisted living facilities) for one out
of two sampled residents (Resident 3) when Resident 3 was discharged from the facility and admitted to
the hospital on [DATE] and again on 8/12/25. This failure put Resident 3 at risk for unsafe discharge.
Findings:During an interview on 8/20/25 at 2:14 p.m., the Minimum Data Set coordinator (MDSC) stated the
Ombudsman needs to be notified when a resident was sent or discharged to the hospital. The MDSC
stated this was the residents' right and for their safety.During an interview on 8/20/25 3:27 p.m., the Director
of Staff Development (DSD) stated the facility should notify the Ombudsman when residents are discharged
to home or transferred to the hospital. The DSD stated if the Ombudsman was not notified of a discharge or
transfer, it could leave the resident vulnerable to an unsafe discharge.During a concurrent interview and
record review on 12/16/25 at 11:41 a.m. with the Director of nursing (DON), Resident 3's
admission/discharge census record was reviewed. The DON verified Resident 3 was transferred to the
hospital on 7/15/25 and 8/12/25. The DON stated the facility should notify the Ombudsman of discharges
and transfers to the hospital per the facility policy. The DON stated the person responsible for notifying the
Ombudsman of discharges and transfers was the Social Services Director (SSD). The DON stated if the
Ombudsman was not notified of discharge or transfer to the hospital, residents would be at risk for unsafe
discharge. During an interview on 12/16/25 at 12:40 p.m., the SSD stated it was their responsibility to notify
the Ombudsman of a resident transfer or discharge. The SSD stated she did not have any documentation
that indicated the Ombudsman was notified of Resident 3's transfers to the hospital on 7/15/25 or 8/12/25A
review of the facility's policy and procedure (P&P) titled Transfer and Discharge Notices, revised 3/2025, the
P&P indicated, . notice of transfer and discharge (emergency): notice of transfer is provided to the resident
and responsible party (RP) as soon as possible before the transfer and to the long term care (LTC)
ombudsman when practicable (in a monthly list that includes all notices.)A review of the All Facilities Letter
(AFL) 25-17 dated 5/28/25, indicated,.before the SNF (Skilled Nursing Facility) transfers or discharges the
resident, the SNF must. send a copy of the notice of transfer or discharge to the representative of the Office
of the State Long-Term Care (LTC) Ombudsman.
Event ID:
Facility ID:
555703
If continuation sheet
Page 2 of 2