F 0609
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper
authorities.
Based on interview and record review, the facility failed to implement its policy and procedure (P&P) titled,
Abuse, Neglect, Exploitation or Misappropriation-Reporting and Investigating, by failing to report an
allegation of physical abuse (deliberately aggressive or violent behavior with the intention to cause harm by
one resident towards another) to the State Survey Agency (SSA) no later than two hours for one of four
sampled residents (Resident 2) when on 5/31/2025 at 5 p.m. Resident 2's Family Member (FM) 1 reported
to Skilled Nursing Facility (SNF- a healthcare setting that provides 24-hour medical care and rehabilitation
services to individuals who need more care than they can receive at home, but not as much as they would
in a hospital) 1 that Resident 2 was assaulted (an act of causing physical harm or unwanted physical
contact to another person, or, in some legal definitions, the threat or attempt to do so). The allegation of
abuse was reported to the SSA on 6/2/2025 at 4:04 p.m.
This deficient practice had a potential to result in unidentified abuse and placed Resident 2 at risk for
further abuse.
Findings:
During a review of Resident 2's admission Record (AR), the AR indicated the facility admitted Resident 2
on 4/25/2025 with diagnoses including dementia (a general term for a decline in mental ability that
interferes with daily life, encompassing symptoms like trouble remembering, thinking, or making decisions),
muscle weakness (generalized), and major depressive disorder (a mood disorder that causes a persistent
feeling of sadness and loss of interest in activities, and other symptoms that significantly affect daily
functioning).
During a review of Resident 2's Minimum Data Set (MDS - a resident assessment tool) dated 4/29/2025,
the MDS indicated Resident 2 sometimes understood and was sometimes understood. The MDS indicated
Resident 2 required substantial to maximal assistance (helper does more than half the effort) with
showering and toileting and required partial to moderate assistance (helper does less than half the effort)
with eating, oral hygiene, upper and lower body dressing, putting on and taking off footwear and personal
hygiene.
During a review of Resident 2's Change in Condition (COC- when there is a sudden change in a resident's
condition) Assessment Form, dated 5/30/2025 at 10:45 p.m., the COC Assessment Form indicated
Resident 2 had a scratch under left eye. At 10:45 p.m. Resident 2 was observed walking out from Room A,
Resident 2 was found with mild blood around left eye area. During assessment Resident 2's left eye was
red on the inside and the scratch under the left eye was bleeding.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
555707
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555707
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Imperial Care Center
11441 Ventura Blvd
Studio City, CA 91604
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0609
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
During a review of Resident 2's Order Summary Report (OSR), dated 6/2/2025, the OSR indicated
Resident 2's Physician/Medical Doctor (MD) 1 ordered to clean Resident 2's scratch under left eye and to
cleanse with normal saline (mixture of water and salt), pat dry, apply hydrogel (a gel in which the liquid
component is water), then apply dry dressing.
During a review of the facility provided Transmission Verification Report (TVR), dated 6/2/2025 at 4:04 p.m.,
the TVR indicated SNF 1 faxed to the SSA the report that indicated FM 1 made an allegation of physical
abuse done to Resident 2.
During an interview on 6/5/2025 at 9:44 a.m. with the Administrator (Adm), the Adm stated on 5/30/2025
Resident 2 went into a room (Room A) and came out with a scratch on his eye (left). The Adm stated that
the following day 5/31/2025 FM 1 came to visit Resident 2 and wanted to know who hurt Resident 2. The
Adm stated there was a delay in reporting FM 1's allegation that Resident 2 was abused on 5/31/2025 and
it was not reported until Monday (6/2/2025).
During an interview on 6/5/2025 at 4:25 p.m. with the Adm, the Adm stated she is the abuse coordinator
and when there is any indication of any type of abuse it is reported within 2 hours to the Adm. The Adm
stated then must report within 2 hours to the police, SSA, and the Ombudsman (an advocate for residents
of nursing homes, board and care centers, and assisted living facilities). The Adm stated for Resident 2
there was an allegation on 5/31/2025 Saturday evening around 4 p.m. from FM 1 who stated Resident 2
was assaulted at SNF 1. The Adm stated this allegation was reported on 6/2/2025 at 4:04 p.m. to the SSA.
The Adm stated there was a 72-hour delay in reporting to the SSA. The Adm stated there was a potential
that there can be continued abuse to the victim and other residents.
During a review of the facility's P&P titled, Abuse, Neglect, Exploitation or Misappropriation-Reporting and
Investigating, last reviewed on 3/2023, the P&P indicated, all reports of resident abuse, neglect,
exploitation, or theft and or misappropriation of resident property are reported to local, state and federal
agencies and thoroughly investigated by facility management.
2. The administrator or the individual making the allegation immediately reports his or her suspicion to the
following persons or agencies:
a. The stated licensing and or certification agency responsible for surveying and or licensing the facility;
b. the local and or state ombudsmen
c. the resident's representative
d. law enforcement officials
e. the resident's attending physician and
f. the facility medical director
3. Immediately is defined as:
a. within two hours of an allegation involving abuse or result in serious bodily injury; or
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555707
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555707
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Imperial Care Center
11441 Ventura Blvd
Studio City, CA 91604
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0609
f. within 24 hours of an allegation that does not involve abuse or result in serious bodily injury.
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555707
If continuation sheet
Page 3 of 3