F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and medical record review, the facility failed to provide necessary care and services to ensure the
residents maintained their highest physical well-being for five of five sampled residents (Residents 1, 2, 3,
4, and 5). * Resident 1 had fracture of the right upper arm. There was no monitoring for pain, redness,
swelling and warmth of extremities. * The facility failed to follow the physician's order for PT and OT
treatment for Resident 1 and OT treatment for Resident 4. * The facility failed to follow the physician's order
for daily RNA services for Residents 1, 2, 3, and 5. These failures had the potential for delayed medical
interventions and could negatively impact the residents well-being.Findings: 1. Medical record review for
Resident 1 was initiated on 10/1/25. Resident 1 was admitted to the facility on [DATE]. Review of Resident
1's MDS assessment dated [DATE], showed a BIMS score of 00 (severe cognitive impairment). Review of
Resident 1's Care Plans initiated 7/28/25, showed the following:- risk for pain, redness, swelling and
warmth of extremity/ies; interventions included monitoring for pain, warmth, redness and swelling of
affected extremity/ies, document and report to MD any signs and symptoms of pain, warmth and redness.risk for fracture/spontaneous fracture; interventions included monitoring for signs and symptoms of fracture
and notify MD as soon as possible. Also to monitor signs and symptoms of pain and discomfort and refer to
MD.- risk for pain/altered comfort; interventions included assessment for non-verbal signs and symptoms of
pain: grimaces, irritability, crying and posturing. Review of Resident 1's PT/OT Treatment record dated
9/16/25, showed the resident was grimacing when there was repositioning of the head/body/bilateral lower
extremities. Review of Resident 1's medical record failed to show documented evidence the PT had
reported the resident with grimacing during the repositioning. Review of Resident 1's Flowsheets - All
Others dated 9/17/25, failed to show documentation of the following: - no documentation of the limited
range of motion in upper and lower extremity joints and for no joint tenderness/swelling under the
Musculoskeletal Assessment - no CNA documentation for the 0700 to 1730 hours shift. Further review of
Resident 1's Flowsheets - All Others dated 9/17/25, showed RN 3 was notified Resident 1's right arm was
swollen, warm to touch, and with bruises at 2130 hours. Resident 1 was unable to move arm, and nodded
when asked if there was pain when the right arm was touched. Review of Resident 1's x-ray report for the
right shoulder dated 9/17/25, showed a fractured humerus. On 10/2/25 at 1244 hours, a telephone
interview was conducted with LVN 4. LVN 4 stated Resident 1 was not checked for signs and symptoms of
swelling or redness. Furthermore, LVN 4 stated a head-to-toe assessment was not completed. Resident 1
looked fine. On 10/3/25 at 0919 hours, an interview and concurrent medical record review was conducted
with the DON. The DON stated the RNs should monitor the residents every four hours, the LVNs every two
hours, as well as the CNAs. Skin monitoring should be included. The DON verified there was no CNA
documentation for the 0700 to 0730 hours on 9/17/25. Furthermore, the DON verified there was no
documentation to show the PT had reported the resident had grimacing during the treatment on 9/16/25.
On
Residents Affected - Few
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
555709
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555709
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/03/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Chapman Global Medical Center D/P Snf
2601 East Chapman Avenue
Orange, CA 92869
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
10/3/25 at 1646 hours, a telephone interview was conducted with LVN 2. LVN 2 stated Resident 1 was
uncomfortable when the right arm was touched. The swelling and bruise would not be visible unless the
sleeves of the hospital gown was pulled up. 2. a. Medical record review for Resident 1 was initiated on
10/1/25. Resident 1 was admitted to the facility on [DATE]. Review of Resident 1's Order Summary Report
showed the following orders: - dated 8/20/25, for PT treatment once a day for two days per week times two
weeks for therapeutic activity, functional mobility, neuromuscular (network of nerves and muscles)
re-education, therapeutic exercise and patient/family education.- dated 8/26/25, for OT to continue
treatment two times a week for four weeks for ADL retraining, functional mobility for ADLs, neuromuscular
re-education, therapeutic activities, therapeutic exercise for ADLs, resident/family education. Review of
Resident 1's PT/OT Treatment Record for August to September 2025 showed only one PT treatment for the
week 8/25 to 8/29/25, and no PT treatment for the week 9/1 to 9/5/25. Further review of the document failed
to show Resident 1 had OT treatment from 9/1 to 9/16/25. b. Medical record review for Resident 4 was
initiated on 10/2/25. Resident 4 was admitted to the facility on [DATE]. Review of Resident 4's MDS
assessment dated [DATE], showed a BIMS score of 2 (severe cognitive impairment). Review of Resident
4's Order Summary Report showed an order dated 8/5/25, for OT to continue one time a week for four
weeks for ADL retraining, functional mobility for ADLs, neuromuscular re-education, patient/family
education, therapeutic activities and therapeutic exercise for ADLs. Review of Resident 4's medical record
failed to show documentation Resident 4 had OT treatment for the week 9/1 to 9/5/25. On 10/2/25 at 1321
hours, an interview was conducted with the PT. The PT stated the Rehab Department serviced the whole
hospital (including the SNF). If there were surgeries, the surgery patient becomes the priority for treatment.
On 10/3/25 at 1200 hours, the DON was made aware and acknowledged the findings. 3. a. Medical record
review for Resident 1 was initiated on 10/1/25. Resident 1 was admitted to the facility on [DATE]. Review of
Resident 1's Order Summary Report showed the following orders:- dated 7/23/25, RNA for AROM right
upper extremity and AAROM left upper extremity (except left shoulder joint) daily as tolerated.- dated
7/23/25, RNA for bilateral lower extremities active assisted/passive range of motion exercise daily seven
times a week.- dated 9/12/25, RNA to apply the bilateral multi Podus orthoses (boot to relieve pressure,
prevent skin breakdown and correct or prevent foot and ankle contractures and foot drop) to bilateral ankles
for four hours of use. Monitor for redness.- dated 9/19/25, hold ROM and exercises to RUE.- dated 9/22/26,
RNA for AAROM for left upper extremity (except shoulder joint) daily as tolerated. Review of Resident 1's
RNA Flowsheet for 9/1 to 9/30/25, failed to show the RNA provided RNA services on the following dates:on 9/6, 9/10, 9/11, and 9/14/25, for AROM right upper extremity and AAROM left upper extremity.- on 9/6,
9/10, 9/11, 9/14, 9/20, 9/27, and 9/28/25, for bilateral lower extremities active assisted/passive range of
motion exercise.- on 9/20, 9/27, and 9/28/25, to apply bilateral multi podus orthoses to bilateral ankles for
four hours of use and to monitor for redness.- on 9/27 and 9/28/25, for AAROM for left upper extremity
(except shoulder joint). b. Medical record review for Resident 2 was initiated on 10/1/25. Resident 2 was
admitted to the facility on [DATE]. Review of Resident 2's Order Summary Report showed the following
orders:- dated 6/4/25, RNA for bilateral lower extremities passive range of motion exercise once a day for
seven days. Monitor for redness.- dated 7/15/25, RNA to apply BUE resting hand splints daily after PROM
for four hours as tolerated. Check skin for redness or breakdown before and after. Apply towel rolls after
removal.- dated 8/18/25, RNA to apply the ankle foot orthosis to left ankle and ankle foot orthosis (device
inserted into a shoe to support and correct foot structure and function) with lateral side straps to right ankle
for two hours when patient is supine for total use of four hours a day. RNA to apply the orthoses (device to
correct
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555709
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555709
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/03/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Chapman Global Medical Center D/P Snf
2601 East Chapman Avenue
Orange, CA 92869
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
alignment and provide support) daily. Monitor for redness.- dated 9/15/25, for RNA to apply the right knee
comfy splint (soft straps attached to joints to accommodate sensitive skin, edema and fragile skin) when
patient is in supine for two hours twice a day daily for total of four hours. Monitor for redness. Review of
Resident 2's medical record failed to show documented evidence the RNA had performed the above tasks
on 9/6, 9/10, 9/11, 9/14, 9/20, 9/27, and 9/28/25. Additionally, the medical record failed to show the RNA
applied the right knee comfy splint on 9/20, 9/27, and 9/28/25. c. Medical record review for Resident 3 was
initiated on 10/1/25. Resident 3 was admitted to the facility on [DATE]. Review of Resident 3's Order
Summary Report showed the following orders:- dated 6/4/23, RNA to apply the left hand/wrist splints daily
after ROM for six hours as tolerated.- dated 6/4/23, RNA to apply the right hand/wrist splints daily after
ROM for six hours as tolerated.- dated 6/4/23, RNA for active/active-assist/passive ROM exercises for
bilateral upper/lower extremities as tolerated daily.- dated 6/4/23, RNA to apply the bilateral hand roll-type
splints daily for 3.5 hours, coordinate with hand cream for pain. Apply the hand rolls after the splints are
taken off.- dated 7/18/23, RNA to apply the left roll-type goniometer wrist brace (a mechanism to control a
joint's range of motion) for six hours as tolerated daily after PROM and self-care. Review of Resident 3's
medical record failed to show documented evidence the RNA had performed the above tasks on 9/6, 9/10,
9/11, 9/14, 9/20, 9/27, and 9/28/25. d. Medical record review for Resident 5 was initiated on 10/2/25.
Resident 5 was originally admitted to the facility on [DATE], and was readmitted on [DATE]. Review of
Resident 5's Order Summary Report showed an order dated 5/17/23, for the RNA to provide daily
active/passive/active assistive ROM for all the four extremities daily. Review of Resident 5's medical record
failed to show documented evidence the RNA had performed the above tasks on 9/6, 9/10, 9/11, 9/14,
9/20, 9/27, and 9/28/25. On 10/1/25 at 1600 hours, an interview was conducted with the RNA. The RNA
stated on days the facility was short staffed, the RNA was pulled out to take the role of CNA. On 10/3/25 at
0919 hours, an interview and concurrent medical record review was conducted with the DON. The DON
was asked why there were days when the RNA services were not provided. The DON stated it was
because the facility was short staffed that the RNA had to work as CNA. The DON verified the findings.
Event ID:
Facility ID:
555709
If continuation sheet
Page 3 of 3