F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review, the facility failed to ensure infection control practice
was followed when two of three direct patient care staff were observed to wear long and artificial nails.
Residents Affected - Few
This failure had the potential for the vulnerable residents to be exposed to bacterial cross contamination
and the development of infection.
Findings:
On April 24, 2024, an unannounced visit was conducted to investigate a facility reported incident and a
complaint.
During a concurrent observation and interview on April 24, 2024, at 5:10 a.m., with Certified Nursing
Assistant (CNA) 1, CNA 1 was observed to wear long painted nails on both hands. The fingernails were
pointed, and approximately more than quarter of an inch long passed the tip of the finger. CNA 1 stated she
was from the registry (a staff personnel provided by a placement service on a temporary or on a day-to-day
basis). CNA 1 stated she was allowed by the registry to have long fingernails at work.
During a concurrent observation and interview on April 24, 2024, at 5:18 a.m., with the Licensed Vocational
Nurse (LVN), the LVN was observed to wear long, acrylic (fake or artificial) nails on both hands. The LVN
acknowledged she had long, acrylic nails on both hands. LVN 1 stated the long, acrylic nails were probably
not allowed at work.
During an observation and interview on April 24, 2024, at 5:47 a.m., with CNA 2, CNA 2 had short nails.
CNA 2 stated long, and artificial nails were not allowed for the staff to wear because of the possibility of
scratching the resident and will create a skin tear when rendering care to the resident.
During an interview on April 24, 2024, at 5:54 a.m., with the Director of Nursing (DON), the DON stated
acrylic nails and long nails were not allowed at work for direct patient care (hands on) staff. The DON
checked and measured the LVN and CNA 1's nails. The DON stated the LVN's nails were long and acrylic.
The DON stated CNA 1's nails were also long. The DON stated she measured both the LVN and CNA 1's
nails and the nails were longer than a quarter of an inch passed the tip of their fingers.
The DON stated direct patient care staff should not wear long nails due to infection control. She also stated
registry staff was not exempt from following the facility policy. The DON stated that whatever applies to the
facility staff should also apply to the registry staff.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
555711
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555711
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/24/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Community Care on Palm
4768 Palm Avenue
Riverside, CA 92501
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
During an interview on April 24, 2024, at 8:49 a.m., with the Infection Preventionist (IP), the IP stated direct
patient care staff were not allowed to wear acrylic nails. The IP added, the direct patient care staff were not
allowed to wear long nails for infection control purposes.
During a review of the facility's policy and procedure (P&P) titled, Handwashing/Hand Hygiene, revised
August 2019, the P&P indicated, .all personnel shall follow the handwashing/hand hygiene procedures to
help prevent the spread of infections to other personnel, residents, and visitors .Wearing artificial fingernails
is strongly discouraged among staff members with direct resident-care responsibilities, and is prohibited
among those caring for severely ill or immune-compromised residents .
The facility document titled, ADDENDUM TO THE TERMS OF SERVICE, indicated, .Monitoring HCP's
(Health Care Personnels) .Client shall provide orientation which, at minimum, includes the review of policies
and procedures regarding .Infection Prevention .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555711
If continuation sheet
Page 2 of 2