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Inspection visit

Health inspection

COMMUNITY CARE ON PALMCMS #5557111 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

This survey cited 1 deficiency. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0880 Provide and implement an infection prevention and control program. Level of Harm - Minimal harm or potential for actual harm Based on observation, interview, and record review, the facility failed to ensure infection control practice was followed when two of three direct patient care staff were observed to wear long and artificial nails. Residents Affected - Few This failure had the potential for the vulnerable residents to be exposed to bacterial cross contamination and the development of infection. Findings: On April 24, 2024, an unannounced visit was conducted to investigate a facility reported incident and a complaint. During a concurrent observation and interview on April 24, 2024, at 5:10 a.m., with Certified Nursing Assistant (CNA) 1, CNA 1 was observed to wear long painted nails on both hands. The fingernails were pointed, and approximately more than quarter of an inch long passed the tip of the finger. CNA 1 stated she was from the registry (a staff personnel provided by a placement service on a temporary or on a day-to-day basis). CNA 1 stated she was allowed by the registry to have long fingernails at work. During a concurrent observation and interview on April 24, 2024, at 5:18 a.m., with the Licensed Vocational Nurse (LVN), the LVN was observed to wear long, acrylic (fake or artificial) nails on both hands. The LVN acknowledged she had long, acrylic nails on both hands. LVN 1 stated the long, acrylic nails were probably not allowed at work. During an observation and interview on April 24, 2024, at 5:47 a.m., with CNA 2, CNA 2 had short nails. CNA 2 stated long, and artificial nails were not allowed for the staff to wear because of the possibility of scratching the resident and will create a skin tear when rendering care to the resident. During an interview on April 24, 2024, at 5:54 a.m., with the Director of Nursing (DON), the DON stated acrylic nails and long nails were not allowed at work for direct patient care (hands on) staff. The DON checked and measured the LVN and CNA 1's nails. The DON stated the LVN's nails were long and acrylic. The DON stated CNA 1's nails were also long. The DON stated she measured both the LVN and CNA 1's nails and the nails were longer than a quarter of an inch passed the tip of their fingers. The DON stated direct patient care staff should not wear long nails due to infection control. She also stated registry staff was not exempt from following the facility policy. The DON stated that whatever applies to the facility staff should also apply to the registry staff. (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 2 Event ID: 555711 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 555711 B. Wing A. Building (X3) DATE SURVEY COMPLETED 04/24/2024 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Community Care on Palm 4768 Palm Avenue Riverside, CA 92501 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few During an interview on April 24, 2024, at 8:49 a.m., with the Infection Preventionist (IP), the IP stated direct patient care staff were not allowed to wear acrylic nails. The IP added, the direct patient care staff were not allowed to wear long nails for infection control purposes. During a review of the facility's policy and procedure (P&P) titled, Handwashing/Hand Hygiene, revised August 2019, the P&P indicated, .all personnel shall follow the handwashing/hand hygiene procedures to help prevent the spread of infections to other personnel, residents, and visitors .Wearing artificial fingernails is strongly discouraged among staff members with direct resident-care responsibilities, and is prohibited among those caring for severely ill or immune-compromised residents . The facility document titled, ADDENDUM TO THE TERMS OF SERVICE, indicated, .Monitoring HCP's (Health Care Personnels) .Client shall provide orientation which, at minimum, includes the review of policies and procedures regarding .Infection Prevention . FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 555711 If continuation sheet Page 2 of 2

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Citations

1 citation recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0880GeneralS&S Dpotential for harm

    F880 - Infection Control

    Provide and implement an infection prevention and control program.

FAQ · About this visit

Common questions about this visit

What happened during the April 24, 2024 survey of COMMUNITY CARE ON PALM?

This was a inspection survey of COMMUNITY CARE ON PALM on April 24, 2024. The surveyor cited 1 deficiency, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at COMMUNITY CARE ON PALM on April 24, 2024?

Yes, 1 deficiency was cited, each with a CMS Scope and Severity grade. The first was: "Provide and implement an infection prevention and control program."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

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Next steps

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.