F 0609
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper
authorities.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** This is a
Repeat Deficiency at F609 from 6/24/2025 investigation. Based on interview and record review, the facility
failed to report abuse allegations to the State Agency (California Department of Public Health [CDPH]), the
ombudsman (an advocate for residents of nursing homes), and local law enforcement for three of seven
sampled residents (Residents 5, 6, and 7) when Certified Nursing Assistant (CNA) 5 allegedly was rough
with Residents 5, 6 and 7. This repeat deficient practice of delayed notification to CDPH, the ombudsman,
and law enforcement resulted in a delay of an onsite inspection and had the potential to result in abuse to
all residents in the facility.During a review of the facility's Plan of Correction / In-Service Training titled,
Reporting Alleged Violations, dated 6/25/2025 and 6/26/2025, presented by the Director of Staff
Development (DSD), the In-Service indicated the Director of Nursing (DON), the Administrator (ADM),
Certified Nursing Aide (CNA) 3, and CNA 4 were all educated to report any abuse allegations immediately
and for up to two hours to the CDPH, the ombudsman, and law enforcement. Cross Reference
F610Findings:a. During a review of Resident 7's admission Record (Face Sheet), the admission Record
indicated Resident 7 was initially admitted to the facility on [DATE] and readmitted on [DATE] with
diagnoses including encephalopathy (a medical condition where the brain does not function properly),
schizoaffective disorder (a mental illness that can affect thoughts, mood, and behavior), and anxiety
disorder (mental health condition characterized by excessive and persistent worry, fear, and nervousness
about everyday situations). During a review of Resident 7's Minimum Data Set (MDS- a resident
assessment tool), dated 7/25/2025, the MDS indicated Resident 7 had moderately impaired cognitive skills
(problems with ability to remember, think, and use judgement) for daily decision making. The MDS indicated
Resident 7 required supervision with eating, oral hygiene, and personal hygiene. During a review of the
facility's Performance Improvement Plan - Abuse Investigation and Reporting dated 7/1/2025, the plan
indicated the root cause was communication when an incident happened. The improvement plan indicated
the goal was for staff to inform the Administrator and the DON promptly about any incidents, report any
abuse allegations immediately to the three government agencies. The improvement plan indicated any
grievances would be reported during the daily stand-up meeting for review and would be investigated and
reported promptly. The improvement plan indicated to monitor this goal daily and monthly, to track and trend
the grievances for possible abuse allegations, and to review the grievance reports. During a concurrent
interview and record review on 8/6/2025 at 8:52 a.m., with the Director of Staff Development (DSD),
Resident 7's Grievance / Complaint Report Form, dated 7/22/2025 was reviewed. The Grievance Form
indicated that on 7/22/2025, Resident 7 reported to Social Services (SS) 1 that CNA 5 was slightly rough
when trying to shave him. The DSD stated that on 7/22/2025, SS 1 notified him (SSD) of Resident 7's
allegation against CNA 5 and the DSD immediately interviewed CNA 5 who stated, Resident 7 refused to
be shaved because he wanted to go to the patio for a smoke break. The DSD stated he did not suspect
abuse at the
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 10
Event ID:
555715
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555715
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/06/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Colonial Gardens Nursing Home
7246 S. Rosemead Blvd.
Pico Rivera, CA 90660
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0609
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
time and believed the incident to be a misunderstanding. The DSD stated shaving should not be an
unpleasant experience and should be tailored to the residents' comfort. During an interview on 8/6/2025 at
9:09 a.m., SS 1 stated that on 7/22/2025, Resident 7 approached her in the hallway and informed her that
CNA 5 was rough with him when CNA 5 shaved him. SS 1 stated she informed the DSD of the allegation
but did not inform the Director of Nursing (DON) nor the Administrator (ADM). SS 1 stated any kind of
roughness can be seen as a type of abuse due to shaving's physical nature of using a razor, using their
hands to apply the shaving cream, and positioning the resident. SS 1 stated as a mandated reporter (an
individual who is legally required to report suspected cases of abuse or neglect to the appropriate
authorities), Resident 7's allegation should have been reported to the DON and the ADM and to CDPH, the
ombudsman, and law enforcement. During an interview on 8/6/2025 at 10:40 a.m., the DSD stated even
though he interviewed CNA 5, who stated the allegation was a misunderstanding, Resident 7's allegation
should not have been discredited and should have been reported to the DON, the ADM, CDPH, the
ombudsman, and law enforcement to allow investigations to be initiated. The DSD stated he did not
implement his In-Service Lesson Plan into his own practice. The DSD stated an investigation was initiated
and the allegation was found to be untrue. The DSD stated prior to an investigation, all abuse allegations
should be reported to ensure a separate investigation from CDPH was done. During an interview on
8/6/2025 at 12:04 p.m., with the DON, the DON stated she was not made aware of Resident 7's allegation,
on 7/22/2025, until 8/5/2025. The DON stated when SS 1 and DSD were made aware of Resident 7's
allegation, the allegation should have been immediately reported to CDPH, the ombudsman, and law
enforcement prior to the investigation taking place. b. During a review of Resident 5's admission Record,
the admission Record indicated Resident 5 was initially admitted to the facility on [DATE] and readmitted on
[DATE] with diagnoses including hepatic encephalopathy (a condition where the brain becomes impaired
due to liver disease), schizophrenia (a mental illness that is characterized by disturbances in thought), and
depression (a mood disorder that causes a persistent feeling of sadness and loss of interest).During a
review of Resident 5's MDS, dated [DATE], the MDS indicated Resident 5's cognitive skills for daily decision
making were moderately impaired and required supervision with oral hygiene, toileting, bathing, dressing,
and personal hygiene.During a review of Resident 5's History and Physical (H&P), dated 7/8/2025, the H&P
indicated Resident 5 did not have the mental capacity to understand and make decisions.During an
interview on 8/5/2025 at 2:25 p.m. and 8/6/2025 at 9:14 a.m., CNA 3 stated that on an unknown date, she
overhead Resident 5 telling an unknown staff member that CNA 5 was very rough while CNA 5 shaved him
and roughly slapped shaving cream on his face. CNA 3 stated upon hearing the conversation, she
immediately notified Licensed Vocational Nurse (LVN) 2. CNA 3 stated she did not report the abuse
allegation to the DON nor the ADM, who were the abuse coordinators, because she was following the
chain-of-command by reporting to the LVN and allow the LVN to report the abuse allegation to the abuse
coordinators.During an interview on 8/5/2025 at 2:51 p.m., LVN 2 stated she was never made aware of
Resident 5's abuse allegation against CNA 5.During an interview on 8/6/2025 at 11:59 a.m., the DON
stated she and the ADM were not made aware of Resident 5's allegation against CNA 5 regarding rough
handling during shaving. During an interview on 8/5/2025 at 2:29 p.m., CNA 4 stated Resident 5
approached him on an unknown date and Resident 5 stated to get him away from CNA 5 because CNA 5
was rough when he was shaved and was told CNA 5 was beating him. CNA 4 stated he reported the
conversation to an unknown LVN who told him the allegation would be reported to the DON. During an
interview on 8/6/2025 at 12:01 p.m., the DON stated she and the ADM were not made aware of Resident
5's allegation against CNA 5 regarding being beaten and handled roughly during shaving.c. During a review
of Resident 6's admission Record, the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555715
If continuation sheet
Page 2 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555715
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/06/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Colonial Gardens Nursing Home
7246 S. Rosemead Blvd.
Pico Rivera, CA 90660
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0609
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
admission Record indicated Resident 6 was initially admitted to the facility on [DATE] and readmitted on
[DATE] with diagnoses that included metabolic encephalopathy (a condition where the brain does not work
properly due to chemical imbalances in the body), depression, and schizoaffective disorder.During a review
of Resident 6's MDS, dated [DATE], the MDS indicated Resident 6's cognition was severely impaired and
was dependent on staff's assistance with toileting, bathing, and lower body dressing. During a review of
Resident 6's H&P, dated 3/25/2025, the H&P indicated Resident 6 was unable to make healthcare
decisions.During an interview on 8/5/2025 at 2:35 p.m., CNA 4 stated Resident 6 complained he was being
rough housed by CNA 5. CNA 4 stated Resident 6 was unable to provide details to his allegation. CNA 4
stated after being notified of Resident 6's allegation, he notified an unknown LVN and was told the
allegation would be reported to the DON. During an interview on 8/6/2025 at 10:27 a.m., the DSD stated
the expectation of the staff was to report anything suspicious they see or hear. The DSD stated all staff
were in-serviced on the types of abuse and how to report any abuse allegations to CDPH, the ombudsman,
and law enforcement. The DSD stated any staff member who had knowledge of an abuse allegation were
expected to follow the process to the end to ensure the line of communication was not broken. The DSD
stated the CNAs who notified the LVNs on duty should have informed the DON and ADM to ensure CDPH,
the ombudsman, and law enforcement were notified of Resident 5 and 6's abuse allegations. The DSD
stated the facility was responsible for reporting all abuse allegations to the three agencies within two hours
and any staff with knowledge of an abuse allegation should not go up the chain-of-command and assume
the allegations would be reported. During an interview on 8/6/2025 at 11:55 a.m., the DON stated all staff
members in the facility were mandated reporters and were expected to report all allegations to the DON
and the ADM to ensure CDPH, the ombudsman, and law enforcement were notified. The DON stated
reporting abuse allegations was a collaborative effort and the staff members with knowledge should ensure
all parties were aware to ensure the allegation was reported within two hours. During a review of the
facility's policy and procedure (P&P) titled, Abuse, Neglect, Exploitation or Misappropriation- Reporting and
Investigating, revised 9/2022, the P&P indicated, All reports of resident abuse (including injuries of
unknown origin), neglect, exploitation, or theft/misappropriation of resident property are reported to local,
state, and federal agencies (as required by current regulations) and thoroughly investigated by facility
management. The P&P indicated if resident abuse, neglect, exploitation, misappropriation of resident
property, or injury of unknown origin was suspected, the administrator or the individual making the
allegation was to report immediately, but not later than two hours if the alleged violation involved abuse or
resulted in serious bodily injury; or twenty-four hours if the alleged violation did not involve abuse and had
not resulted in serious bodily injury.
Event ID:
Facility ID:
555715
If continuation sheet
Page 3 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555715
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/06/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Colonial Gardens Nursing Home
7246 S. Rosemead Blvd.
Pico Rivera, CA 90660
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0610
Respond appropriately to all alleged violations.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** This is a
Repeat Deficiency at F610 from 6/24/2025 investigation. Based on interview and record review, the facility
failed to thoroughly investigate an allegation of abuse for one of seven sampled residents (Resident 7),
when Resident 7 informed Social Services (SS) 1, on 7/22/2025, that Certified Nursing Assistant (CNA) 5
was rough during facial shaving. This deficient practice resulted in CNA 5 not being suspended pending the
investigation of the allegation and placed Resident 7 and all the residents in the facility at risk for further
potential abuse.Cross Reference F609Findings:During a review of Resident 7's admission Record (Face
Sheet), the admission Record indicated Resident 7 was initially admitted to the facility on [DATE] and
readmitted on [DATE] with diagnoses including encephalopathy (a medical condition where the brain does
not function properly), schizoaffective disorder (a mental illness that can affect thoughts, mood, and
behavior), and anxiety disorder (mental health condition characterized by excessive and persistent worry,
fear, and nervousness about everyday situations).During a review of Resident 7's Minimum Data Set (MDSa resident assessment tool), dated 7/25/2025, the MDS indicated Resident 7 had moderately impaired
cognitive skills (problems with ability to remember, think, and use judgement) for daily decision making. The
MDS indicated Resident 7 required supervision with eating, oral hygiene, and personal hygiene. During a
review of the facility's Performance Improvement Plan - Abuse Investigation and Reporting dated 7/1/2025,
the plan indicated the root cause was communication when an incident happened. The improvement plan
indicated the goal was for staff to inform the Administrator and the DON promptly about any incidents,
report any abuse allegations immediately to the three government agencies. The improvement plan
indicated any grievances would be reported during the daily stand-up meeting for review and would be
investigated and reported promptly. The improvement plan indicated to monitor this goal daily and monthly,
to track and trend the grievances for possible abuse allegations, and to review the grievance reports. During
a concurrent interview and record review on 8/6/2025 at 8:52 a.m., with the Director of Staff Development
(DSD), Resident 7's Grievance / Complaint Report Form, dated 7/22/2025 was reviewed. The Grievance
Form indicated that on 7/22/2025, Resident 7 reported to SS 1 that CNA 5 was slightly rough when trying
to shave him. The DSD stated that on 7/22/2025, SS 1 notified him (SSD) of Resident 7's allegation against
CNA 5 and the DSD immediately interviewed CNA 5 who stated, Resident 7 refused to be shaved because
he wanted to go to the patio for a smoke break. The DSD stated he did not suspect abuse at the time and
believed the incident to be a misunderstanding. The DSD stated shaving should not be an unpleasant
experience and should be tailored to the residents' comfort. During an interview on 8/6/2025 at 9:09 a.m.,
SS 1 stated, on 7/22/2025, Resident 7 approached her in the hallway and informed her that CNA 5 was
rough with him when CNA 5 shaved him. SS 1 stated she informed the DSD of the allegation but did not
inform the Director of Nursing (DON) nor the Administrator (ADM). SS 1 stated any kind of roughness can
be seen as a type of abuse due to shaving's physical nature of using a razor, using their hands to apply the
shaving cream, and positioning the resident. SS 1 stated as a mandated reporter (an individual who is
legally required to report suspected cases of abuse or neglect to the appropriate authorities), Resident 7's
allegation should have been reported to the DON and the ADM for a thorough investigation to occur.During
an interview on 8/6/2025 at 10:40 a.m., the DSD stated even though he interviewed CNA 5, who stated the
allegation was a misunderstanding, Resident 7's allegation should not have been discredited and should
have been reported to the DON and the ADM to allow investigations to be initiated. The DSD stated an
investigation was initiated but should have been more thorough where other staff members and residents
were interviewed, to determine if others were potentially affected by CNA 5. The DSD stated he did not
Residents Affected - Few
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555715
If continuation sheet
Page 4 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555715
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/06/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Colonial Gardens Nursing Home
7246 S. Rosemead Blvd.
Pico Rivera, CA 90660
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0610
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
implement his In-Service Lesson Plan into his own practice. The DSD stated that on 7/22/2025, CNA 5 was
in-serviced on the proper way of shaving but was not suspended pending an investigation of Resident 7's
allegation. The DSD stated CNA 5 should have been suspended on 7/22/2025 to ensure Resident 7's and
all the residents' safety. During an interview on 8/6/2025 at 12:04 p.m., the DON stated she was not made
aware of Resident 7's allegation, on 7/22/2025, until 8/5/2025. The DON stated when SS 1 and DSD were
made aware of Resident 7's allegation, the allegation should have been immediately reported to her and
the ADM to initiate a thorough investigation. The DON stated on 7/22/2025, CNA 5 should have been
suspended while the investigation was ongoing. The DON stated other residents should have been
interviewed to determine if there were other allegations of rough shaving. The DON stated allowing CNA 5
to continue to work after Resident 7's allegation not only placed Resident 7 at risk for further potential
abuse, it placed all residents in the facility at risk for potential abuse. The DON stated a thorough
investigation was necessary to determine whether the allegation was true and if disciplinary action was
needed. During a review of the facility's policy and procedure (P&P) titled, Abuse, Neglect, Exploitation or
Misappropriation- Reporting and Investigating, revised 9/2022, the P&P indicated, Upon receiving any
allegation of abuse, neglect, exploitation, misappropriation of resident property or injury of unknown source,
the administrator is responsible for determining what actions (if any) are needed for protection of residents.
The P&P indicated all allegations were thoroughly investigated by the administrator or designee. The P&P
indicated, Any employee who has been accused of resident abuse is placed on leave with no resident
contact until the investigation is complete.
Event ID:
Facility ID:
555715
If continuation sheet
Page 5 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555715
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/06/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Colonial Gardens Nursing Home
7246 S. Rosemead Blvd.
Pico Rivera, CA 90660
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0657
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed,
and revised by a team of health professionals.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure one of seven sampled resident
(Resident 4's) care plan was reviewed and revised with updated interventions to address Resident 4's
behavior of pocketing medications. This deficient practice resulted in Resident 4 having medication in his
possession without staff knowledge and an increased risk for adverse medication reactions. Cross
Reference F755.Findings:During a review of Resident 4's admission Record, the admission Record
indicated Resident 4 was initially admitted to the facility on [DATE] and readmitted on [DATE] with
diagnoses including paranoid schizophrenia (a subtype of schizophrenia with prominent delusions and
hallucinations often involving false beliefs of being watched or targeted), and anxiety disorder (feeling of
fear, dread and uneasiness that can be a normal reaction to stress). During a review of Resident 4's care
plan titled, Behavior Problem, revised 6/13/2025, the care plan indicated Resident 4 had a behavior
problem related to spitting medications and the interventions indicated to administer medications as
ordered. Further review of the care plan indicated there were no specific interventions on how to properly
administer Resident 4's medications. During a review of Resident 4's Minimum Data Set (MDS- a resident
assessment tool), dated 6/30/2025, the MDS indicated Resident 4 had moderately impaired cognition
(problems with memory, thinking, and using judgement), had hallucinations (perceptual experiences in the
absence of real external sensory stimuli), and delusions (misconceptions or beliefs that are firmly held,
contrary to reality). The MDS indicated Resident 4 required moderate assistance (helper does less than half
the effort) with toileting, bathing, and dressing. The MDS indicated Resident 4 received antipsychotic
medication (a class of medicines used to treat severe mental disorders and behaviors in which thought, and
emotions are so impaired that contact is lost with external reality). During a review of the Physician's Order
Summary Report dated 6/24/2025, the Summary Report indicated Resident 4 to receive Klonopin
(medication used to treat anxiety) 0.5 milligrams (mg, a unit of measurement), once a day, for anxiety
manifested by constant yelling and verbal aggression. The Order Summary Report indicated Resident 4 to
receive Risperdal 4 mg, twice a day for paranoid schizophrenia manifested by delusions, disorganized or
incoherent speaking, and unusual movement and pacing.During a review of Resident 4's Medication
Administration Record (MAR) dated 8/5/2025, the MAR indicated Resident 4's Klonopin and Risperdal were
administered at 8 a.m. During a concurrent observation and interview on 8/5/2025 at 2:40 p.m. with
Resident 4 in the hallway, Resident 4 approached the State Surveyor and revealed a green pill pressed with
zc78 and a yellow pill pressed with 0.5 in his hand. Resident 4 stated not to tell any of the nurses. Resident
4 stated that on an unknown date, the medications fell to the floor, and he kept them. During a concurrent
observation and interview on 8/5/2025 at 3:24 p.m. with Licensed Vocational Nurse (LVN) 3 at LVN 3's
medication cart, LVN 3 was approached by the State Surveyor and was handed the green pill pressed with
zc78 and a yellow pill pressed with 0.5 received from Resident 4. LVN 3 compared the yellow pill to
Resident 4's Klonopin bubble pack (a type of packaging where small items are held in a plastic bubble or
dome, which is then sealed to a cardboard backing) and the green pill to Resident 4's Risperdal bubble
pack. LVN 3 stated the medications matched Resident 4's prescribed Klonopin and Risperdal. LVN 3 stated
Resident 4 had the tendency to pocket medication (placing medication between the cheek and gums of the
mouth rather than swallowing) when administered medication. LVN 3 stated since Resident 4 had a dose of
Klonopin and Risperdal in his pocket, Resident 4 did not receive the full dose of his medications. During an
interview on 8/5/2025 at 3:41 p.m., when asked about Resident 4's Behavior Problem Care Plan, LVN 3
stated the care plan did not have
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555715
If continuation sheet
Page 6 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555715
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/06/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Colonial Gardens Nursing Home
7246 S. Rosemead Blvd.
Pico Rivera, CA 90660
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0657
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
specific interventions on how to properly administer Resident 4's medications. LVN 3 stated the
interventions should have indicated to prepare all medications and supplies, observe Resident 4 take all
medications into his mouth, drink water, have Resident 4 open his mouth to check underneath his tongue
and cheeks, and check Resident 4's hands and pockets. LVN 3 stated care plans were a communication
tool to all staff regarding Resident 4's behaviors and instruction on how to properly care for him. During an
interview on 8/6/2025 at 11:53 a.m., the Director of Nursing (DON) stated Resident 4's care plans were a
tool to communicate actual or potential problems and to refer to how to properly care for him. The DON
stated Resident 4's care plan should have been revised to indicate personalized interventions such as
observing Resident 4 swallow all his medications, to open his mouth to check for pocketing, and to check
his hands and surrounding areas for any medications that could have been spit out. The DON stated by not
including personalized interventions in Resident 4's care plan, the facility was not addressing his behavior
of spitting out medications which could result in the continuation of the behavior. During a review of the
facility's policy and procedure (P&P) titled, Care Plans, Comprehensive Person-Centered, revised 3/2022,
the P&P indicated A comprehensive, person-centered care plan that includes measurable objectives and
timetables to meet the resident's physical, psychosocial, and functional needs is developed and
implemented for each resident. The P&P indicated, When possible, interventions address the underlying
source(s) of the problem area(s), not just symptoms or triggers. Assessments of residents are ongoing and
care plans are revised as information about the residents' conditions change.
Event ID:
Facility ID:
555715
If continuation sheet
Page 7 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555715
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/06/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Colonial Gardens Nursing Home
7246 S. Rosemead Blvd.
Pico Rivera, CA 90660
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a
licensed pharmacist.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure medications were administered to
meet the needs of each resident and in accordance with professional standards of practice for one of seven
sampled residents (Resident 4). Resident 4 was observed with two medications in hand, without staff
knowledge. This deficient practice resulted in Resident 4 not receiving the correct dose of medication, and
the potential for other residents to receive medications not prescribed to them.Cross Reference
F657Findings:During a review of Resident 4's admission Record, the admission record indicated Resident
4 was readmitted to the facility on [DATE] with diagnoses including paranoid schizophrenia (a subtype of
schizophrenia with prominent delusions and hallucinations often involving false beliefs of being watched or
targeted) and anxiety disorder (feeling of fear, dread and uneasiness that can be a normal reaction to
stress). During a review of Resident 4's Minimum Data Set (MDS- a resident assessment tool), dated
6/30/2025, the MDS indicated Resident 4 had moderately impaired cognition (problems with memory,
thinking, and using judgement), had hallucinations (perceptual experiences in the absence of real external
sensory stimuli), and delusions (misconceptions or beliefs that are firmly held, contrary to reality). The MDS
indicated Resident 4 required moderate assistance (helper does less than half the effort) with toileting,
bathing, and dressing. The MDS indicated Resident 4 received antipsychotic medication (a class of
medicines used to treat severe mental disorders and behaviors in which thought, and emotions are so
impaired that contact is lost with external reality).During a review of the Physician's Order Summary Report
dated 6/24/2025, the Summary Report indicated Resident 4 to receive Klonopin (medication used to treat
anxiety) 0.5 milligrams (mg, a unit of measurement), once a day, for anxiety manifested by constant yelling
and verbal aggression. The Order Summary Report indicated Resident 4 to receive Risperdal 4 mg, twice a
day for paranoid schizophrenia manifested by delusions, disorganized or incoherent speaking, and unusual
movement and pacing.During a review of Resident 4's Medication Administration Record (MAR) dated
8/5/2025, the MAR indicated Resident 4's Klonopin and Risperdal were administered at 8 a.m. During a
concurrent observation and interview on 8/5/2025 at 2:40 p.m. with Resident 4 in the hallway, Resident 4
approached the State Surveyor and revealed a green pill pressed with zc78 and a yellow pill pressed with
0.5 in his hand. Resident 4 stated not to tell any of the nurses. Resident 4 stated that on an unknown date,
the medications fell to the floor, and he kept them. During a concurrent observation and interview on
8/5/2025 at 3:24 p.m. with Licensed Vocational Nurse (LVN) 3 at LVN 3's medication cart, LVN 3 was
approached by the State Surveyor and was handed the green pill pressed with zc78 and a yellow pill
pressed with 0.5 received from Resident 4. LVN 3 compared the yellow pill to Resident 4's Klonopin bubble
pack (a type of packaging where small items are held in a plastic bubble or dome, which is then sealed to a
cardboard backing) and the green pill to Resident 4's Risperdal bubble pack. LVN 3 stated the medications
matched Resident 4's prescribed Klonopin and Risperdal. LVN 3 stated Resident 4 had the tendency to
pocket medication (placing medication between the cheek and gums of the mouth rather than swallowing)
when administered medication. LVN 3 stated since Resident 4 had a dose of Klonopin and Risperdal in his
pocket, Resident 4 did not receive the full dose of his medications. During an interview on 8/6/2025 at 11:47
a.m., the Director of Nursing (DON) stated the licensed nurses administering medications were responsible
for observing Resident 4 swallow each pill before moving on to the next resident. The DON stated ensuring
Resident 4 swallowed his medications ensured Resident 4 took the ordered dose. The DON stated taking
the full dose was essential to treat the specific behaviors Resident 4 exhibited. The DON stated because
Resident 4 had a dose of
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555715
If continuation sheet
Page 8 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555715
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/06/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Colonial Gardens Nursing Home
7246 S. Rosemead Blvd.
Pico Rivera, CA 90660
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Klonopin and Risperdal in his pocket, not only was Resident 4 at risk of taking an additional dose on
another day, but other residents were also at risk. The DON stated Resident 4 could have given the
Klonopin and Risperdal to another resident and they could be at risk of adverse reactions and interactions
with their medications. During a review of the facility's policy and procedure (P&P) titled, Administering
Medications, revised 4/2019, the P&P indicated Medications are administered in a safe and timely manner,
and as prescribed.
Event ID:
Facility ID:
555715
If continuation sheet
Page 9 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555715
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/06/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Colonial Gardens Nursing Home
7246 S. Rosemead Blvd.
Pico Rivera, CA 90660
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0867
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop
corrective plans of action.
Based on interview and record review, the facility failed to ensure the Quality Assurance and Performance
Improvement (QAPI) Committee / Quality Assessment and Assurance (QAA) implemented action plans to
correct previously identified abuse allegation deficiencies from June 2025. This repeat deficient practice
caused an increased risk in the safety and dignity of the residents of the facility. Findings: During a review of
the facility's Plan of Correction from a previous abuse deficiency dated June 2025 and the In-Service
Training titled, Reporting Alleged Violations, dated 6/25 and 6/26/2025, presented by the Director of Staff
Development (DSD), the In-Service indicated the Director of Nursing (DON), the Administrator (ADM),
Certified Nursing Aide (CNA) 3, and CNA 4 were all educated to report any abuse allegations immediately
and for up to two hours to the CDPH, the ombudsman, and law enforcement. During a review of the facility's
Performance Improvement Plan - Abuse Investigation and Reporting dated 7/1/2025, the plan indicated the
root cause was communication when an incident happened. The improvement plan indicated the goal was
for staff to inform the ADM and the DON promptly about any incidents and report any abuse allegations
immediately to the three government agencies. The improvement plan indicated any resident grievances
would be reported during the daily stand-up meeting for review and would be investigated and reported
promptly. The improvement plan indicated to monitor this goal daily and monthly, to track and trend the
grievances for possible abuse allegations, and to review the grievance reports. During a concurrent
interview and record review on 8/6/2025 at 8:52 a.m., with the DSD, Resident 7's Grievance / Complaint
Report Form, dated 7/22/2025 was reviewed. The Grievance Form indicated that on 7/22/2025, Resident 7
reported to Social Services (SS) 1 that CNA 5 was slightly rough when trying to shave him. The DSD stated
that on 7/22/2025, SS 1 notified him (SSD) of Resident 7's allegation against CNA 5 and the DSD
immediately interviewed CNA 5 who stated, Resident 7 refused to be shaved because he wanted to go to
the patio for a smoke break. The DSD stated he did not suspect abuse at the time and believed the incident
to be a misunderstanding. During an interview on 8/6/2025 at 12:01 p.m., the DON stated she and the ADM
were not made aware of Resident 5's allegation against CNA 5 regarding being beaten and handled
roughly during shaving. During an interview on 8/6/2025 at 12:04 p.m., the DON stated she was not made
aware of Resident 7's allegation, on 7/22/2025, until 8/5/2025. The DON stated when SS 1 and DSD were
made aware of Resident 7's allegation, the allegation should have been immediately reported to CDPH, the
ombudsman, and law enforcement prior to the investigation taking place.
Event ID:
Facility ID:
555715
If continuation sheet
Page 10 of 10