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Inspection visit

Inspection

IMPERIAL CREST HEALTH CARE CENTERCMS #5557192 citations on this visit
2 citations recorded

Inspector’s narrative

What the inspector wrote

This survey cited 2 deficiencies. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0609 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to implement its policy and procedure (P&P) titled, Abuse, Neglect, Exploitation or Misappropriation – Reporting and Investigating, which indicated the facility should report allegations of abuse immediately to the State licensing/certification agency responsible for surveying/licensing the facility (California Department of Public Health [CDPH]). This failure delayed the investigation by the CDPH. Findings: During a review of Resident 1 ' s admission Record, the admission Record indicated Resident 1 was admitted to the facility on [DATE] with diagnoses including respiratory failure (a serious condition that occurs when the lungs are unable to provide enough oxygen to the blood or remove enough carbon dioxide), unspecified (unknown), unspecified whether with hypoxia (low levels of oxygen in the body ' s tissues) or hypercapnia (too much carbon dioxide in the blood). During a review of Resident 1 ' s History and Physical (H&P), dated 9/11/2024, the H&P indicated Resident 1 had the capacity for medical decision making. During an interview on 9/19/2024 at 2:46 p.m. with Respiratory Therapist (RT) 1, RT 1 stated Resident 1 ' s family member (FM) had notified RT 1 of an allegation that RT 2 slapped Resident 1 on the face on 9/12/2024. RT 1 stated the Administrator (Admin) was notified regarding the allegation on 9/12/2024, however, RT 1 was unable to provide documentation the Admin was notified. During a review of Resident 1 ' s progress notes dated 9/12/2024, the progress notes did not indicate documented evidence the allegation of RT 2 slapped Resident 1 on the face on 9/12/2024 was reported to CDPH. During a concurrent interview and record review on 9/20/2024 at 1:13 p.m. with Administrator (Admin), the facility P&P titled, Abuse, Neglect, Exploitation or Misappropriation – Reporting and Investigating, dated 9/2022, was reviewed. The Admin stated he was not notified by RT 1 on 9/12/2024 regarding the abuse allegation until 9/18/2024. The Admin stated they would have sent a report to CDPH and conducted an investigation. The Admin stated if abuse was not reported in a timely manner, there was a chance for more abuse to take place. During a review of facility ' s P&P titled, Abuse, Neglect, Exploitation or Misappropriation – Reporting and Investigating, dated 9/2022, the P&P indicated, if resident abuse is suspected, the (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 4 Event ID: 555719 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 555719 B. Wing A. Building (X3) DATE SURVEY COMPLETED 09/20/2024 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Imperial Crest Health Care Center 11834 Inglewood Avenue Hawthorne, CA 90250 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0609 suspicion must be reported immediately to the Administrator and to the State licensing/certification agency responsible for surveying/licensing the facility. Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 555719 If continuation sheet Page 2 of 4 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 555719 B. Wing A. Building (X3) DATE SURVEY COMPLETED 09/20/2024 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Imperial Crest Health Care Center 11834 Inglewood Avenue Hawthorne, CA 90250 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0610 Respond appropriately to all alleged violations. Level of Harm - Minimal harm or potential for actual harm **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to implement its policy and procedure (P&P) titled, Abuse, Neglect, Exploitation or Misappropriation – Reporting and Investigating, for one of 3 sampled residents (Resident 1), which indicated, all reports of resident abuse (including injuries of unknown origin), neglect, exploitation, or theft/misappropriation of resident property, are thoroughly investigated by facility management. Residents Affected - Few This failure had the potential for Resident 1 to receive continued abuse and placed Resident 1 at risk for further physical and psychosocial harm. Findings: During a review of Resident 1 ' s admission Record, dated 9/20/2024, the admission Record indicated Resident 1 was admitted to the facility on [DATE] with diagnoses including respiratory failure (a serious condition that occurs when the lungs are unable to provide enough oxygen to the blood or remove enough carbon dioxide), unspecified (unknown), unspecified whether with hypoxia (low levels of oxygen in the body ' s tissues) or hypercapnia (too much carbon dioxide in the blood). During a review of Resident 1 ' s History and Physical (H&P), dated 9/11/2024, the H&P indicated Resident 1 had the capacity for medical decision making. During an interview on 9/19/2024 at 2:46 p.m. with Respiratory Therapist (RT) 1, RT 1 stated Resident 1 ' s family member (FM) had notified RT 1 of an allegation that RT 2 slapped Resident 1 on the face on 9/12/2024. RT 1 stated the Administrator (Admin) was notified about the allegation on 9/12/2024, however, RT 1 was unable to provide documentation the Admin was notified. During an interview on 9/19/2024 at 3:50 p.m. with Licensed Vocational Nurse (LVN) 1, LVN 1 stated that if there was any allegation of abuse, staff should assess the affected resident and notify the Registered Nurse (RN) Supervisor and the Admin to ensure whatever process needed to be done, were started. During a review of Resident 1 ' s progress notes dated 9/12/2024, the progress notes did not indicate documentation that the allegation when RT 2 slapped Resident 1 on the face on 9/12/2024, was investigated and interventions provided by the facility. During an interview on 9/19/2024 at 4:24 p.m. with the Director of Nursing (DON), the DON stated the facility must investigate any allegation of abuse and provide interventions if the abuse had occurred. During an interview on 9/20/2024 at 10:58 a.m. with RN Supervisor 1, RN Supervisor 1 stated the Admin must be notified right away if there were any allegations of abuse. RN Supervisor 1 stated abuse needs to be further investigated and investigation must be documented in the clinical records. During a concurrent interview and record review on 9/20/2024 at 1:13 p.m., the facility P&P titled, Abuse, Neglect, Exploitation or Misappropriation – Reporting and Investigating, dated 9/2022, was reviewed with the Admin. The Admin stated any allegations of abuse needs to be investigated. (continued on next page) FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 555719 If continuation sheet Page 3 of 4 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 555719 B. Wing A. Building (X3) DATE SURVEY COMPLETED 09/20/2024 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Imperial Crest Health Care Center 11834 Inglewood Avenue Hawthorne, CA 90250 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0610 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few FORM CMS-2567 (02/99) Previous Versions Obsolete During a review of facility ' s P&P titled, Abuse, Neglect, Exploitation or Misappropriation – Reporting and Investigating, dated 9/2022, the P&P indicated, upon receiving any allegations of abuse, neglect, exploitation, misappropriation of resident property or injury of unknown source, the Administrator is responsible for determining what actions (if any) are needed for the protection of residents. The P&P also indicated that, all abuse allegations should be thoroughly investigated. The P&P indicated, the Administrator should initiate the investigation and the Administrator is responsible for keeping the resident and his/her representative (sponsor) informed of the progress of investigation. Event ID: Facility ID: 555719 If continuation sheet Page 4 of 4

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Citations

2 citations recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0609GeneralS&S Dpotential for harm

    F609 - The facility must develop and implement written policies and procedures that:

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

  • 0610GeneralS&S Dpotential for harm

    F610 - In response to allegations of abuse, neglect, exploitation, or mistreatment, the

    Respond appropriately to all alleged violations.

FAQ · About this visit

Common questions about this visit

What happened during the September 20, 2024 survey of IMPERIAL CREST HEALTH CARE CENTER?

This was a inspection survey of IMPERIAL CREST HEALTH CARE CENTER on September 20, 2024. The surveyor cited 2 deficiencies, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at IMPERIAL CREST HEALTH CARE CENTER on September 20, 2024?

Yes, 2 deficiencies were cited, each with a CMS Scope and Severity grade. The first was: "Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.