F 0609
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper
authorities.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to implement its policy and procedure (P&P) titled, Abuse,
Neglect, Exploitation or Misappropriation – Reporting and Investigating, which indicated the facility
should report allegations of abuse immediately to the State licensing/certification agency responsible for
surveying/licensing the facility (California Department of Public Health [CDPH]).
This failure delayed the investigation by the CDPH.
Findings:
During a review of Resident 1 ' s admission Record, the admission Record indicated Resident 1 was
admitted to the facility on [DATE] with diagnoses including respiratory failure (a serious condition that
occurs when the lungs are unable to provide enough oxygen to the blood or remove enough carbon
dioxide), unspecified (unknown), unspecified whether with hypoxia (low levels of oxygen in the body ' s
tissues) or hypercapnia (too much carbon dioxide in the blood).
During a review of Resident 1 ' s History and Physical (H&P), dated 9/11/2024, the H&P indicated Resident
1 had the capacity for medical decision making.
During an interview on 9/19/2024 at 2:46 p.m. with Respiratory Therapist (RT) 1, RT 1 stated Resident 1 ' s
family member (FM) had notified RT 1 of an allegation that RT 2 slapped Resident 1 on the face on
9/12/2024. RT 1 stated the Administrator (Admin) was notified regarding the allegation on 9/12/2024,
however, RT 1 was unable to provide documentation the Admin was notified.
During a review of Resident 1 ' s progress notes dated 9/12/2024, the progress notes did not indicate
documented evidence the allegation of RT 2 slapped Resident 1 on the face on 9/12/2024 was reported to
CDPH.
During a concurrent interview and record review on 9/20/2024 at 1:13 p.m. with Administrator (Admin), the
facility P&P titled, Abuse, Neglect, Exploitation or Misappropriation – Reporting and Investigating,
dated 9/2022, was reviewed. The Admin stated he was not notified by RT 1 on 9/12/2024 regarding the
abuse allegation until 9/18/2024. The Admin stated they would have sent a report to CDPH and conducted
an investigation. The Admin stated if abuse was not reported in a timely manner, there was a chance for
more abuse to take place.
During a review of facility ' s P&P titled, Abuse, Neglect, Exploitation or Misappropriation – Reporting
and Investigating, dated 9/2022, the P&P indicated, if resident abuse is suspected, the
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 4
Event ID:
555719
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555719
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/20/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Imperial Crest Health Care Center
11834 Inglewood Avenue
Hawthorne, CA 90250
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0609
suspicion must be reported immediately to the Administrator and to the State licensing/certification agency
responsible for surveying/licensing the facility.
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555719
If continuation sheet
Page 2 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555719
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/20/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Imperial Crest Health Care Center
11834 Inglewood Avenue
Hawthorne, CA 90250
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0610
Respond appropriately to all alleged violations.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to implement its policy and procedure (P&P) titled, Abuse,
Neglect, Exploitation or Misappropriation – Reporting and Investigating, for one of 3 sampled
residents (Resident 1), which indicated, all reports of resident abuse (including injuries of unknown origin),
neglect, exploitation, or theft/misappropriation of resident property, are thoroughly investigated by facility
management.
Residents Affected - Few
This failure had the potential for Resident 1 to receive continued abuse and placed Resident 1 at risk for
further physical and psychosocial harm.
Findings:
During a review of Resident 1 ' s admission Record, dated 9/20/2024, the admission Record indicated
Resident 1 was admitted to the facility on [DATE] with diagnoses including respiratory failure (a serious
condition that occurs when the lungs are unable to provide enough oxygen to the blood or remove enough
carbon dioxide), unspecified (unknown), unspecified whether with hypoxia (low levels of oxygen in the body
' s tissues) or hypercapnia (too much carbon dioxide in the blood).
During a review of Resident 1 ' s History and Physical (H&P), dated 9/11/2024, the H&P indicated Resident
1 had the capacity for medical decision making.
During an interview on 9/19/2024 at 2:46 p.m. with Respiratory Therapist (RT) 1, RT 1 stated Resident 1 ' s
family member (FM) had notified RT 1 of an allegation that RT 2 slapped Resident 1 on the face on
9/12/2024. RT 1 stated the Administrator (Admin) was notified about the allegation on 9/12/2024, however,
RT 1 was unable to provide documentation the Admin was notified.
During an interview on 9/19/2024 at 3:50 p.m. with Licensed Vocational Nurse (LVN) 1, LVN 1 stated that if
there was any allegation of abuse, staff should assess the affected resident and notify the Registered
Nurse (RN) Supervisor and the Admin to ensure whatever process needed to be done, were started.
During a review of Resident 1 ' s progress notes dated 9/12/2024, the progress notes did not indicate
documentation that the allegation when RT 2 slapped Resident 1 on the face on 9/12/2024, was
investigated and interventions provided by the facility.
During an interview on 9/19/2024 at 4:24 p.m. with the Director of Nursing (DON), the DON stated the
facility must investigate any allegation of abuse and provide interventions if the abuse had occurred.
During an interview on 9/20/2024 at 10:58 a.m. with RN Supervisor 1, RN Supervisor 1 stated the Admin
must be notified right away if there were any allegations of abuse. RN Supervisor 1 stated abuse needs to
be further investigated and investigation must be documented in the clinical records.
During a concurrent interview and record review on 9/20/2024 at 1:13 p.m., the facility P&P titled, Abuse,
Neglect, Exploitation or Misappropriation – Reporting and Investigating, dated 9/2022, was reviewed
with the Admin. The Admin stated any allegations of abuse needs to be investigated.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555719
If continuation sheet
Page 3 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555719
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/20/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Imperial Crest Health Care Center
11834 Inglewood Avenue
Hawthorne, CA 90250
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0610
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
During a review of facility ' s P&P titled, Abuse, Neglect, Exploitation or Misappropriation – Reporting
and Investigating, dated 9/2022, the P&P indicated, upon receiving any allegations of abuse, neglect,
exploitation, misappropriation of resident property or injury of unknown source, the Administrator is
responsible for determining what actions (if any) are needed for the protection of residents. The P&P also
indicated that, all abuse allegations should be thoroughly investigated. The P&P indicated, the
Administrator should initiate the investigation and the Administrator is responsible for keeping the resident
and his/her representative (sponsor) informed of the progress of investigation.
Event ID:
Facility ID:
555719
If continuation sheet
Page 4 of 4