F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review, the facility failed to ensure residents received treatment and care
in accordance with professional standards of practice, by failing to ensure:
Residents Affected - Few
1). Oral care was provided for one of three sampled residents, (Resident 3).
2). Restorative Nurse Assistants (RNAs) staff were assigned to provide exercises per resident-centered
care plan to two out of three residents, (Residents 2 and 3).
This failure had the potential to cause tooth decay and oral infections.
This failure had the potential for all residents with ROM plan of care/ orders to not receive the services and
could affect in maintaining the highest practicable physical, mental, and psychosocial well-being of the
affected residents.
Findings:
1). During a review of Resident 3 ' s admission Record, the admission Record indicated Resident 3 was
admitted to the facility on [DATE], with diagnoses including hemiplegia (severe or complete loss of strength)
and hemiparesis (mild loss of strength) following cerebral infarction (lack of oxygen due to disruption in
blood flow in an area of the brain) affecting left non-dominant side and adult failure to thrive (a state of
overall decline that may be caused by chronic diseases and functional impairments).
During a review of Resident 3 ' s Minimum Data Set ([MDS], a standardized assessment and care
screening tool), dated 11/15/24, the MDS indicated Resident 3 was able to understand and be understood
by others. The MDS indicated Resident 3 required set up assistance with eating, moderate assistance with
oral hygiene, dependent with, toileting hygiene, shower, dressing, and putting on/taking off footwear and
maximal assistance with personal hygiene.
During a review of Resident 3 ' s care plan, titled ADL (Activities of Daily Living)/ Self Care Deficit, dated
9/13/2024, the interventions indicated facility would assist Resident 3 with dental/oral care.
During a concurrent observation and interview on 12/23/2024 at 3:15 p.m., Resident 3 ' s mouth was dirty,
with layers of grime (dirt), brownish color on teeth and off-white material stucked from bottom teeth to the
top, at the corner part of Resident 3 ' s mouth. Resident 3 stated, the facility staff had never assisted her or
had not brushed her teeth for about three days.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 4
Event ID:
555719
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555719
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/26/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Imperial Crest Health Care Center
11834 Inglewood Avenue
Hawthorne, CA 90250
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
During a concurrent observation, and interview on 12/23/2024 at 3:18 p.m. with RNA 1, the Documentation
Survey Report v2, dated 12/24/2024 for 7:00 a.m. to 3:00 p.m. shift was reviewed. The section for personal
hygiene was left blank. RNA 1 stated personal hygiene included grooming, such as brushing hair and teeth.
RNA 1 stated if it was left blank, not documented, it would mean it was not done. RNA 1 stated the
Resident 3 ' s teeth looked like it had not been brushed in days. RNA 1 stated not assisting residents with
oral hygiene was a type of neglect. RNA 1 stated the dayshift Certified Nurse Assistant (CNA) had left and
she would call the current shift CNA to assist Resident 3 with brushing her teeth.
2). During a review of Resident 3 ' s care plan, titled At Risk for Decline in bilateral [both] lower extremities
(BLE) ROM, dated 4/11/2024, the interventions indicated RNA to render active range of motion ([AROM] a
movement where when residents use own muscles to move a joint through its full range of motion, without
any external assistance) to right lower extremity, passive range of motion exercises ([PROM] a joint
movement where a person's limb is moved by another person or a device, with the individual not actively
contracting any muscles to create the movement) to left lower extremity and to apply Ankle-foot orthosis
(AFO, brace that's worn around the foot, ankle, and lower leg to help stabilize and support the area) up to 4
hours as tolerated by the resident, every day, five times a week.
During an interview on 12/23/2024 at 3:15 p.m. with Resident 3, Resident 3 stated she had not received
RNA services in a couple of months. Resident 3 stated she was not getting the exercises and the splint on
her feet.
During a concurrent interview on 12/23/2024 at 3:18 p.m. with RNA 1 and Resident 3, RNA 1 stated she
was not familiar with Resident 3. Resident 3 stated she had not seen RNA 1 before, and she had not
received any services from her.
During an interview on 12/26/2024 at 1:25 p.m. with Resident 3, Resident 3 stated today was the first day in
long time they provided her exercises. Resident 3 stated the RNA did not place the splint on her foot.
Resident 3 stated if RNA services were provided every day, she would have gotten better already.
During a concurrent observation, interview and record review on 12/26/2024 at 4:32 p.m. with RNA 1,
Resident 3 ' s Documentation Survey Report v2 (document), dated 12/2024 was reviewed. RNA 1 stated
the box in the document dated 12/13/2024 and 12/20/2024 for every shift (Qshift) were blank. RNA 1 stated
she was off on those days (12/13/2024 and 12/20/2024) and did not know if an RNA had worked. RNA 1
stated if it was not documented it was not done. RNA 1 stated she had not placed Resident 3 ' s AFO for
about a week. RNA 1 stated not using the AFO could lead to worsening of foot drop (condition that makes it
difficult to lift the front of the foot). RNA 1 stated she was the only RNA assigned today 12/26/2024 and did
not know how many residents were assigned for RNA services. RNA 1 stated she could not get to every
single resident because there were too many to see in one day.
3). During a review of Resident 2 ' s admission Record, the admission Record indicated Resident 2 had
diagnoses including cerebral infarction (lack of oxygen due to disruption in blood flow in an area of the
brain) affecting left non-dominant side and muscle weakness.
During a review of Resident 2 ' s MDS dated [DATE], the MDS indicated Resident 2 usually understands
and be understood by others. The MDS indicated Resident 2 required moderate assistance with eating, and
was dependent with oral hygiene, toileting hygiene, shower/bathing, dressing and personal
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555719
If continuation sheet
Page 2 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555719
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/26/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Imperial Crest Health Care Center
11834 Inglewood Avenue
Hawthorne, CA 90250
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
hygiene.
Level of Harm - Minimal harm
or potential for actual harm
During a review of Resident 2 ' s care plan, titled At Risk for Decline with ROM on right upper (RUE)
extremity, dated 8/6/2024, the interventions indicated for RNA to do RUE PROM exercises every day five
times a week, as tolerated by resident; apply right elbow and right resting hand splint up to 4 hours or as
tolerated.
Residents Affected - Few
During an interview on 12/23/2024 at 2:55 p.m., Resident 2 stated he did not receive RNA exercises 5
times a week. Resident 2 stated he only received RNA services about three times a week.
During a review of the facility ' s policy and procedure (P&P) titled, Activities of Daily Living (ADLs),
Supporting, dated 3/2023, the P&P indicated the facility should provide residents ' services necessary to
maintain good personal and oral hygiene to residents who were unable to carry out ADL.
During a review of the facility ' s P&P titled Restorative Nursing Programs, undated, the P&P indicated the
facility shall ensure residents receive appropriate restorative programs. The P&P indicated the restorative
nurse assistant shall be scheduled for specific restorative and rehabilitative duties by the Director of
Nursing, or designee.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555719
If continuation sheet
Page 3 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555719
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/26/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Imperial Crest Health Care Center
11834 Inglewood Avenue
Hawthorne, CA 90250
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted
professional principles; and all drugs and biologicals must be stored in locked compartments, separately
locked, compartments for controlled drugs.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review, the facility failed to ensure safe storage of two tube feeding
formula bottles for one of three sampled residents (Resident 3.)
This deficient practice had the potential for other residents to access and drink the formula and cause
adverse reactions like diarrhea or upset stomach.
Findings:
During a review of Resident 3 ' s admission Record, the admission Record indicated Resident 3 was
admitted to the facility on [DATE], with diagnoses including hemiplegia (severe or complete loss of strength)
and hemiparesis (mild loss of strength) following cerebral infarction (lack of oxygen due to disruption in
blood flow in an area of the brain) affecting left non-dominant side and adult failure to thrive (a state of
overall decline that may be caused by chronic diseases and functional impairments).
During a reviewof Resident 3 ' s Minimum Data Set ([MDS], a standardized assessment and care screening
tool), dated 11/15/24, the MDS indicated Resident 3 was able to understand and be understood by others.
The MDS indicated Resident 3 required set up assistance with eating, moderate assistance with oral
hygiene, dependent with, toileting hygiene, shower, dressing, and putting on/taking off footwear and
maximal assistance with personal hygiene.
During a reviewof Resident 3 ' s care plan, titled On Gastric Tube (a tube surgically inserted into the
stomach through the abdomen to administer food, liquids, and medicine) feeding ., dated 6/19/2023, the
interventions indicated the facility would administer enteral feedings as ordered.
During a concurrent observation and interview on 12/26/2024 at 4:30 p.m. with Licensed Vocational Nurse
(LVN 1), LVN 1 noted two (2) bottles of Jevity (brand name of tube feeding formula) on top of Resident 3 ' s
bedside table. LVN 1 stated the tube feeding bottles should not have been left at the resident ' s bedside
table as other residents could drink them and cause diarrhea or upset stomach. LVN 1 stated tube feedings
were prescribed by the physician and should be treated as medication. LVN 1 stated, the tube feeding
bottles should have been stored in an area where temperature and lights were in controlled condition.
During a review of the facility ' s policy and procedure (P&P) titled, Enteral Feedings - Safety Precautions,
dated 11/2018, the P&P indicated the facility should store unopened liquid enteral formulas in temperature
and light-controlled conditions (cool, away from direct sunlight).
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555719
If continuation sheet
Page 4 of 4