F 0609
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper
authorities.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to report an allegation of abuse to the California Department
of Public Health (CDPH), within two hours, when one out of three residents, Resident 1, alleged a
Registered Nurse (RN) hit her on the right side of the face on 3/1/2025.
This deficient practice had the potential to place Resident 1 at risk for further abuse and resulted in a delay
in investigation of alleged abuse.
Findings:
During a review of Resident 1 ' s admission Record, the admission Record indicated Resident 1 was
admitted to the facility on [DATE]. Resident 1 ' s diagnoses included muscle weakness and anxiety disorder
(mental health condition characterized by excessive, persistent, and often irrational worry, fear, and unease
that can interfere with daily life).
During a review of Resident 1 ' s History and Physical (H&P) dated 2/19/2025, the H&P indicated Resident
1 did not have the capacity to understand and make decisions.
During a review of Resident 1 ' s admission Reassessment document dated 2/19/2025, the reassessment
indicated Resident 1 had a puffy face and the peri-orbital (around eyes) area.
During a review of Resident 1 ' s Minimum Data Set ([MDS] a federally mandated resident assessment tool)
dated 2/24/2025, the MDS indicated Resident could sometimes make herself understood and was
understood by others. The MDS indicated Resident 1 was dependent for oral hygiene, toileting hygiene,
shower/bath, dressing, putting on/taking off footwear and for personal hygiene.
During an interview on 3/13/2025 at 12:27 p.m., with Family Member 2 (FM 2), FM 2 stated on 3/1/2025
around 2 p.m., when FM 2 visited Resident 1, RN entered the room and Resident 1 covered her face. FM 2
stated Resident 1 told FM 2 the RN hit her (Resident 1). FM2 stated the RN told her (FM 2) that Resident 1
was confused and hitting Resident 1 did not happen.
During an observation and interview on 3/13/2025 at 1:00 p.m., with Resident 1, Resident 1 had a puffy
periorbital area of both eyes (as also indicated in the reassessment dated [DATE]), no swelling or bruising
observed. Resident 1 had dark skin discoloration on the face. Resident 1 stated RN hit her on the face,
pointing to her right eye and could not remember the date it happened. Resident 1 stated RN was handling
her g-tube (gastrostomy tube, a tube surgically inserted through the abdomen into the stomach, used to
deliver food, liquids, and medications) when RN hit her. Resident 1 stated
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
555719
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555719
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/13/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Imperial Crest Health Care Center
11834 Inglewood Avenue
Hawthorne, CA 90250
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0609
she had a black eye. Resident 1 stated FM 2 saw her eye, but no one saw when RN hit her.
Level of Harm - Minimal harm
or potential for actual harm
During an interview on 3/13/2025 at 1:55 p.m., with Licensed Vocational (LVN 1), LVN 1 stated on 3/1/2025,
FM2 was very hateful towards RN. LVN1 stated FM2 seemed drunk or drugged. LVN 1 stated RN remained
calm when FM 2 told RN that she hit Resident 1. LVN 1 stated RN did not enter Resident 1 ' s room on the
morning of 3/1/2025 because RN was doing the assignment that morning from 10:00 a.m. to 11:30 a.m.
LVN 1 stated he thought RN would not report the incident because FM2 seemed intoxicated and believed it
was an outburst due to her state. LVN 1 stated he went inside Resident 1 ' s room, and did not observe any
signs of abuse. LVN 1 stated he did not see any bruising, swelling when he entered Resident 1 ' s room.
Residents Affected - Few
During an interview on 3/13/2025 at 2:14 p.m., with RN, RN stated on 3/1/2025, Resident 1 was very
agitated and confused. RN stated Resident 1 was pulling her g-tube and went to assess Resident 1 while
FM 2 was visiting. RN stated she could not hear what Resident 1 was saying. RN stated FM 2 told her that
Resident 1 stated RN hit Resident 1. RN stated that she told FM 2 she did not hit Resident 1. RN stated
she did not report the incident to Administrator because she was going through personal issues. RN 1
stated she forgot and was shocked to be accused of hitting a resident. RN stated that according to the
facility ' s policy, staff was supposed to report any suspicion or allegation of abuse. RN 1 stated she did not
report the allegation within two hours so it could be investigated, because she did not know. RN stated she
reported the incident the following day 3/2/2025 around 10:00 a.m. when Family Member 1 (FM 1) showed
up at the facility alleging RN had hit Resident 1.
During an interview on 3/13/2025 at 3:30 p.m. with the Administrator (ADM), the ADM stated he was
informed on 3/2/2025 about the alleged abuse that happened on 3/1/2025, reason why it was only reported
to the SA on 3/2/2025 around 10:30 a.m. The ADM stated the facility was supposed to report allegation of
abuse to the SA within two hours, to investigate promptly and to safeguard the safety of the residents.
During a review of the policy and procedure (P&P) titled, Abuse, Neglect, Exploitation or Misappropriation Reporting and Investigating, dated 9/2022, the P&P indicated all reports of resident abuse (including
injuries of unknown origin), neglect, exploitation, or theft/misappropriation of resident property are reported
to local, state and federal agencies (as required by current regulations) and thoroughly investigated by
facility management. Findings of all investigations are documented and reported immediately is defined as
within two hours of an allegation involving abuse or result in serious bodily injury.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555719
If continuation sheet
Page 2 of 2