F 0604
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, medical record review, and facility P&P review, the facility failed to ensure one of five
sampled residents (Resident 2) was free from unnecessary restraints. * The facility failed to ensure there
was a physician's order and informed consent for the use of a lap buddy and pressure pad alarm for
Resident 2's wheelchair. Additionally, there was no care plan developed for the use of the lap buddy and
pad alarm. These failures posed the risk of compromising the resident's independence and psychosocial
well-being.Findings: Review of the facility's P&P titled Respect and Dignity - Physical Restraints revised
3/2023 showed the following:- Physical Restraints are any manual method or physical or mechanical
device, material, or equipment attached or adjacent to the resident's body that the individual cannot remove
easily which restricts freedom of movement or normal access to one's body (e.g. leg restraints, arm
restraints, hand mitts, soft ties or vests, lap cushions, and lap trays the resident cannot remove easily);- The
following practices shall be considered a physical restraint including, but not limited to using devices in
conjunction with a chair, such as trays, tables, cushions, bars, or belts, that theresident cannot remove and
prevents the resident from rising, using a position change alarm to monitor resident movement, and the
resident is afraid to moveto avoid setting off the alarm;- Physical restraints may increase the risk of one or
more of the following: decline in physical functioning including an increased dependence in activities of
daily living (e.g., ability to walk), impaired muscle strength and balance, decline in range of motion, and risk
for development of contractures;- Psychosocial impact related to the use of physical restraints may include
one or more of thefollowing:a. Agitation, aggression, anxiety, or development of delirium.b. Social
withdrawal, depression, or reduced social contact due to the loss of autonomy.c. Feelings of shame.d. Loss
of dignity, self?respect, and identity.e. Dehumanization; Panic, feeling threatened or fearful; andf. Feelings of
imprisonment or restriction of freedom of movement;- The licensed nurse shall obtain a physician's order for
the use and specific type of restraint;- The interdisciplinary team shall complete a physical restraint
assessment to identify potential risks associated with the restraint use, specific to the resident;- The
interdisciplinary team will complete a resident centered care plan, based on the restraintassessment with
individualized interventions for care;- The interdisciplinary team will provide on-going documentation for the
use of the physical restraint and use the restraint for the least amount of time possible, with ongoing
re-evaluation;- Residents, or the resident representatives, may refuse the use of a restraint, even when
medically warranted to treat a medical symptom; and- The failure to immediately obtain an order is viewed
as the application of restraint without an order and supporting documentation. Review of the facility's P&P
titled Informed Consent revised 2/2024 showed the following:- Informed consent is the voluntary agreement
of a patient or a representative of an incapacitated patient to accept a treatment or procedure after
receiving information from a licensed healthcare provider to determine material information a
Residents Affected - Few
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 4
Event ID:
555733
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555733
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/08/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Pavilion at Sunny Hills
2222 N. Harbor Blvd.
Fullerton, CA 92835
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0604
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
reasonable person in the patient's condition and circumstances would consider material to a decision to
accept or refuse a proposed treatment or procedure;- Each resident has the right to participate in their
healthcare planning and decision making including the request, refusal, and/or discontinue treatment, and
the right to receive written disclosure in a language they understand;- A copy of the signed, written consent
must be given to the resident or their representative.;- It is the responsibility of the prescribing physician, or
approved licensed healthcare provider, to personally examine and obtain written informed consent,
whereby applicable and indicated by state & federal regulations, from a resident or their representative for
the use of:a. Physical restraints.b. Psychotherapeutic medications, and/orc. The prolonged use of a device
that may lead to the inability to regain use of a normal bodily function; and- The licensed nurse receiving an
order for a restraint or psychotherapeutic medication will not apply the restraint or administer the
medication until verification of a written informed consent signed by the prescribing physician is
documented in the resident's medical record. Medical record review for Resident 2 was initiated on 12/4/25.
Resident 2 was admitted to the facility on [DATE]. Review of Resident 2's H&P examination dated 6/3/25,
showed Resident 2 had no capacity to understand and make decisions. Review of Resident 2's MDS
assessment dated [DATE], showed Resident 2's BIMS score was 00, indicating severe cognitive
impairment. On 12/4/25 at 1100 hours, an observation and concurrent interview was conducted with the
Activity Assistant. The Activity Assistant verified Resident 2 had a lap buddy and pad alarm on the
wheelchair. The Activity Assistant stated Resident 2 had episodes of leaning forward, and the pad alarm
and lap buddy would alert staff if the resident got up by himself or needed assistance. On 12/4/25 at 1220
hours, an observation and concurrent interview was conducted with LVN 1. LVN 1 verified Resident 2 was
sitting in the wheelchair with the pad alarm and lap buddy. Review of Resident 2's medical record failed to
show a physician's order and informed consent were obtained; and a care plan was developed for the use
of the lap buddy and pad alarm on the wheelchair. On 12/4/25 at 1304 hours, an interview and concurrent
medical record review was conducted with RN 1. RN 1 verified there was no physician's order, informed
consent, or care plan for Resident 2's lap buddy and pad alarm. On 12/4/25 at 1643 hours, an interview
was conducted with the ADON. The ADON stated devices like alarms, lap buddies or trays were considered
restraints when the indication was not appropriate for the resident. In addition, the licensed nurses must
complete a device or restraint assessment, obtain a physician's order, consent prior to using or applying the
device, and develop a care plan. On 12/8/25 at 1625 hours, an interview was conducted with the
Administrator and ADON. The Administrator and ADON were informed and acknowledged the above
findings.
Event ID:
Facility ID:
555733
If continuation sheet
Page 2 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555733
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/08/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Pavilion at Sunny Hills
2222 N. Harbor Blvd.
Fullerton, CA 92835
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, medical record review, and facility P&P review, the facility failed to provide the
necessary care and services to attain or maintain the highest practicable well-being for two of five sampled
residents (Resident 2 and 3). * The facility failed to ensure Resident 2's abnormal Neurological Assessment
findings were reported to the physician. * The facility failed to ensure Resident 3 was monitored post fall on
12/2/25, for the morning and night shifts. These failures posed the risk of the residents not receiving
appropriate care and the potential for a delay in providing care to the residents.Findings: Review of the
facility's P&P titled Neurological Exam revised 3/2023 showed the following:- A neurological exam, also
called a neuro exam, is an evaluation of a person's nervous system that can be completed in the healthcare
setting;- The licensed nurse completes the neurological assessment flow record in accordance with
documented time intervals;- Results will be documented in the residents' medical record;- Noted changes
in the resident's neurological assessment from their usual baseline will be reported to the physician; andThe major areas of the exam, covering the most testable components of the neurological system, include:a.
Level of Consciousnessb. Pupil Responsec. Hand Grasps d. Extremitiese. Pain Response f. Vital Signsg.
Observation. Review of the facility's P&P titled Documentation revised 3/2023 showed the following:72-hour charting shall be initiated at the following times - this list is not all inclusive and nursing may use
their judgment based on clinical condition.a. Significant change in physical, mental, or psychosocial status
of the resident (progression, regression, new problems); andb. An extraordinary event occurs (e.g. fall or
injury). Review of the facility's P&P titled Fall Management Program revised 3/2023 showed the following:After a fall or other similar accident, the resident shall have a physical assessment documented in the
nursing notes in accordance with the general facility policy on documenting by exception. The attending
physician and resident representative or interested family member shall be notified of the incident; and- The
facility shall begin charting for a minimum of 72 hours after the fall or related accident and continue to
assess for latent injuries or changes in condition. 1. Medical record review for Resident 2 was initiated on
12/4/25. Resident 2 was admitted to the facility on [DATE]. Review of Resident 2's H&P examination dated
6/3/25, showed Resident 2 had no capacity to understand and make decisions. Review of Resident 2's
MDS assessment dated [DATE], showed Resident 2's BIMS score was 00, indicating severe cognitive
impairment. Review of Resident 2's Progress Note dated 11/26/25, showed at around 0430 hours, the
resident was found laying on his right side facing away from the bed. The resident had an open laceration
on his forehead on the right side above his right eye.PERRLA 4 mm.resident was at baseline neuro. Neuro
check was initiated for 72 hours. Received orders to transfer the resident to the emergency room, resident
left at 0530 hours to go to the acute care hospital. Review of Resident 2's Progress Note dated 11/26/25,
showed at around 1700 hours, the resident returned to the facility from the acute care hospital. Review of
Resident 2's 72 Hour Neurological assessment dated [DATE], showed to inform the attending physician if
there was a deviation from the resident's normal status. Further review of the document showed the key
legend for pupil reaction was coded 1 for brisk, 2 for sluggish, and 3 for fixed. The document showed
Resident 2 had the following abnormal findings for the right and left pupil reaction when the resident
returned to the facility from the acute care hospital:- dated 11/26/25 at 2015 hours, ‘3' for fixed right and left
pupil reaction; and- dated 11/27/25 at 0815, 1215, 1615, and 2015 hours, ‘3' for fixed right and left pupil
reaction. Review of Resident 2's medical record failed to show documented evidence the resident's
physician was notified of the abnormal neurological findings when the resident was
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555733
If continuation sheet
Page 3 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555733
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/08/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Pavilion at Sunny Hills
2222 N. Harbor Blvd.
Fullerton, CA 92835
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
readmitted to the facility on [DATE] at 1700 hours. On 12/8/25 at 1522 hours, an interview and concurrent
medical record review for Resident 2 was conducted with the ADON. The ADON verified Resident 2's fixed
pupil reaction were abnormal findings and should have been reported to the physician. The ADON stated
the physician should have been notified and the notification should have been documented. 2. Medical
record review for Resident 3 was initiated on 12/4/25. Resident 3 was admitted on [DATE], and readmitted
to the facility on [DATE]. Review of Resident 3's H&P examination dated 11/28/25, showed Resident 3 had
fluctuating capacity to understand and make decisions. Review of Resident 3's MDS assessment dated
[DATE], showed Resident 3's BIMS score was 15, indicating intact cognition. Review of Resident 3's SBAR
dated 12/2/25, showed the resident experienced an unwitnessed fall on 12/2/25, at around 0410 hours.
Review of Resident 3's medical record failed to show documented evidence the resident was monitored
post fall on 12/2/25, for the morning (0700-1500 hours) and night shift (2300-0700 hours). On 12/4/25 at
1643 hours, an interview and concurrent medical record review was conducted with the ADON. The ADON
verified there was no documentation in the medical records to show Resident 3 was monitored on the
morning and night shift post fall on 12/2/25. The ADON stated after a change of condition including an
unwitnessed fall, the licensed nurses must complete a SBAR, incident report, assessments of pain, skin,
and fall risk, 72 hours neurological assessment, notify physician and the responsible party, develop and/or
update the care plan, and 72 hours documented monitoring of resident's well-being following a fall. On
12/8/25 at 1625 hours, an interview was conducted with the Administrator and ADON. The Administrator
and ADON were informed and acknowledged the above findings.
Event ID:
Facility ID:
555733
If continuation sheet
Page 4 of 4