F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Develop and implement a complete care plan that meets all the resident's needs, with timetables and
actions that can be measured.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure: 1. two residents (Residents 8 and 9)
care plan was implemented related to elevation of the head of bed during tube feedings, and 2. the care
plan was developed for a bruise for one resident (Resident 10). These failures resulted in less then optimal
care for three out of 12 residents.
Findings:
1a. Record review on 10/28 to 10/31/19 indicated Resident 8 had diagnoses that included spastic
quadriplegic cerebral palsy (a loss of use of the whole body marked by the inability to control and use the
legs, arms, and body). Additionally, Resident 8 had a tracheostomy (a surgically created hole through the
front of the neck and windpipe that provides an air passage to breathe when the usual route for breathing is
somehow obstructed or impaired) and a jejunostomy tube (J-tube, a surgically placed feeding tube into the
small intestine to help with nutrition and growth).
Review of Resident 8's [NAME] (a medical information system used by nursing staff as a way to
communicate important information on the residents) dated 10/29/19, for Treatment/Procedure indicated
Head of bed 20-40 degrees.
Review of Resident 8's LONG TERM CARE PLAN for the area of Altered Nutrition/Hydration indicated an
intervention of HOB increased 20-40 degrees.
Review of Resident 8's Physician admission Orders dated 10/23/19, stated Elevate HOB 20-40 degrees.
During an observation on 10/29/19 at 11:18 a.m., the resident was lying in bed, the bed was flat and the
tube feeding bag was on and hanging.
During an interview on 10/31/19 at 9:02 a.m., RN D stated Resident 8's HOB should be at 20-40 degrees.
1b. Record review on 10/28 to 10/31/19 indicated Resident 9 had diagnoses that included traumatic brain
injury (a form of acquired brain injury that occurs when a sudden trauma causes damage to the brain) and
persistent vegetative state (condition in which a medical patient is completely unresponsive to
psychological and physical stimuli and displays no sign of higher brain function, being kept alive only by
medical intervention). Additionally, Resident 9 had a tracheostomy for breathing and a gastrostomy tube for
nutrition.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 13
Event ID:
555734
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555734
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/31/2019
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Childrens Hc Org No CA -Pediatric Hospital D/P Snf
3777 South Bascom Avenue
Campbell, CA 95008
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Review of Resident 9's [NAME] dated 10/29/19, for Treatment/Procedure stated HOB 35-40 [degrees].
Level of Harm - Minimal harm
or potential for actual harm
Review of Resident #9's LONG TERM CARE PLAN for the area of Altered Nutrition/Hydration indicated an
intervention of HOB increased 20-40 degrees during feeding & 30-60 minutes after.
Residents Affected - Few
During an observation on 10/31/19 at 11:05 a.m., Resident 9 was lying in bed with the tube feeding
pumping. Additionally, the HOB bed was flat.
During an interview on 10/31/19 at 11:20 a.m., RN D stated Resident 9's HOB should be elevated during
tube feedings and proceeded to raise the resident's HOB.
During an interview on 10/31/19 at 1:54 p.m., the Director of Quality and Infection Prevention stated the
residents beds should be elevated during tube feedings.
Review of the facility's undated policy and procedure, Enteral Tube Feeding Intermittent or Bolus, Pediatric,
indicated Maintain the child with the head of the bed elevated to at least 30 degrees .
Review of the facility's undated policy and procedure, Enteral Feeding, Continuous Drip, Pediatric, indicated
under Implementation .position the child supine [lying on the back] with the head of the bed elevated to at
least 30 degrees .to help avoid aspiration of gastric contents.
2. Resident 10 was admitted on [DATE] with diagnoses to include Exomphalos (weakness of baby's
abdominal wall causing the bowel and liver to protrude in a loose sac) chronic respiratory failure, with
tracheostomy (trach).
Record review indicated Resident 10 attended an off-site school on Mondays (9:45 a.m. to 12 p.m.), and
Tuesday through Fridays he went to school from 10:30 a.m. to 3 p.m On 10/14/19 a Student Accident
Report indicated the school nurse did a skin check with the facility nurse at the start of the shift. It indicated
Resident 10 had a 1/8 inch scab on his left posterior hand; on his right upper inner arm a 1 inch x 1 inch
circular bruise and a scab 1/8 inch on his left lower (inside) leg.
During a concurrent interview with Director of Quality and Infection Prevention (DQIP), she stated both the
school nurse and the facility nurse would usually do a report at start of shift. She stated the responsible
family member was notified. The DQIP stated it was not investigated as Resident 10 was an active child
and he would hit and bang his arms/legs. As well as, sometimes when the resident had blood work done it
would cause easy bruising.
Review of Resident 10's weekly summary also indicated same type of scabs and discoloration on arms and
legs. Review of the nursing 24 hour flow sheet dated 10/13/19, indicated similar descriptions of the skin in
the same areas (i.e. shin, right arm, antecubital areas, right inner arm).
Review of Resident 10's short term and care plan indicated the potential for impaired skin integrity was
addressed. However, it did not address the specific behaviors of the resident that would cause skin
discoloration.
During an interview with the minimum data set coordinator on 10/29/19 at 2 p.m., she confirmed the
findings. She stated it should be addressed initially in the short term care plan. However, if the behavior or
incident which caused the skin discoloration to continue, then it should be addressed in the long term care
plan.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555734
If continuation sheet
Page 2 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555734
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/31/2019
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Childrens Hc Org No CA -Pediatric Hospital D/P Snf
3777 South Bascom Avenue
Campbell, CA 95008
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
During an observation on 10/30/19 at 10:10 a.m., Resident 10 was in his wheelchair with a lap support. He
was dressed for school and had his trach on room air Oxygen saturation at 95%. Resident 10 appeared
comfortable and playful, moving upper extremities, and banging his hands on the lap support. The nursing
staff aide stated he was doing well. There were no bruises or discoloration noted on upper arms, including
right upper inner arm.
Residents Affected - Few
Review of the facility's undated policy,''Care Plan Management, indicated . Ensure that the interdisciplinary
(group of individuals from different disciplines of care who meet to discuss the plan of care for each
patient/resident) patient plan of care is based on the patient's assessed needs in conjunction with the
patient 's strengths, limitations, values and goals .The registered nurse (RN) review patient's care plan
every shift for achievement of goals or the need for new focus areas or problems to be incorporated in the
plan of care .Evaluate the patient's progress and revise the care plan as appropriate.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555734
If continuation sheet
Page 3 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555734
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/31/2019
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Childrens Hc Org No CA -Pediatric Hospital D/P Snf
3777 South Bascom Avenue
Campbell, CA 95008
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0657
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed,
and revised by a team of health professionals.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to review and revise the care plan (provides
direction on the type of nursing care the individual, family may need) for one of 24 residents (Resident 23),
when the interventions did not reflect the current tube feeding order, and the positioning of the head of the
bed (HOB) did not reflect the current information in the [NAME] (a medical information system used by
nursing staff to communicate important information on their patients). This failure could affect outcomes in
the residents' care.
Findings:
During the initial tour on 10/28 /19 at 2:45 p.m., Resident 23 was laying on a pillow flat in bed with oral
secretions noted. Resident 23 had a tracheostomy (a tube inserted into the windpipe to allow air into the
lungs via a machine (ventilator). He was on intermittent tube feedings (TF) via gastric tube (liquid form of
nourishment delivered through a flexible tube inserted into the stomach, GT)). The feeding bag's label
indicated Nutren Jr. + 1 Tbsp (tablespoon) protein + water.
Review of the Resident 23's clinical record indicated he was admitted on [DATE] with diagnoses to include
infantile spinal muscular atrophy (neuromuscular disorder that results in worsening muscle weakness with
muscle twitching, affecting respiratory muscles, arm and legs), chronic respiratory failure, tracheostomy
and dependence on ventilator.
Review of Resident 23's care plan indicated it was reviewed and revised on 9/27/19 (quarterly). The
interventions for potential in altered nutrition included TF order, dated 5/22/15, Nutren Jr. Fiber Prosource +
lite salt + water via GT. The current order was for 1200 Nutren Jr. + 1 Tbsp protein + H20 (water) = 1830
milliliter (ml. unit of liquid measure). One of the interventions also indicated the HOB (head of bed )
increased to 20-40 degrees during feeding and 30-60 minutes after feeding.
Review of the [NAME], under treatment and procedure indicated, the HOB to increase at 20 to 40 degrees
at all times.
During an interview with the director of quality and infection prevention (DQIP) on 10/30/19 at 10 a.m., she
stated the tube feeding orders were written in the [NAME] which was updated each shift. The [NAME] also
included information regarding treatment and procedure orders. She stated the nurses used the [NAME]
during a shift report.
During an interview withe the minimum data set coordinator on 10/31/19 at 9:51 a.m., she stated she was
responsible for updating the care plan. She confirmed the findings and stated the care plan should have
been revised and updated to reflect the current orders.
During another observation on 10/31/19 at 9:30 a.m. Resident 23 was laying on a pillow flat in bed. Tube
feeding was off at this time.
During a concurrent interview with registered nurse A (RN A), she confirmed the findings based on the
[NAME]. She stated the resident's HOB was elevated because the resident had a pillow but acknowledged
the HOB was not at 20 to 40 degrees.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555734
If continuation sheet
Page 4 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555734
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/31/2019
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Childrens Hc Org No CA -Pediatric Hospital D/P Snf
3777 South Bascom Avenue
Campbell, CA 95008
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0657
Level of Harm - Minimal harm
or potential for actual harm
Review of the facility's undated policy,''Care Plan Management, indicated . Ensure that the interdisciplinary
(group of individuals from different disciplines of care who meet to discuss the plan of care for each
patient/resident) patient plan of care is based on the patient's assessed needs in conjunction with the
patient 's strengths, limitations, values and goals .Evaluate the patient's progress and revise the care plan
as appropriate.
Residents Affected - Few
Review of the facility's undated policy, [NAME], indicated .The [NAME] will be utilized for staff to easily
locate information and status determined by the interdisciplinary staff (nursing, rehab, respiratory, MD) . The
[NAME] will be updated electronically, dated, and changed PRN (as needed) as patient status changes with
assistance form he charge nurse.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555734
If continuation sheet
Page 5 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555734
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/31/2019
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Childrens Hc Org No CA -Pediatric Hospital D/P Snf
3777 South Bascom Avenue
Campbell, CA 95008
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0658
Ensure services provided by the nursing facility meet professional standards of quality.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review the facility failed to ensure enteral (delivers liquid nutrition through
a catheter inserted directly into the gastrointestinal tract) tube feedings were labeled with the recipe of the
contents of the formula for six residents (Residents 6, 8, 9, 15, 22, and 25) out of 12 sampled residents.
This failure had the potential for all the residents to receive an inaccurate formula as ordered by the
physician.
Residents Affected - Few
Findings:
1.Record review on 10/28 to 10/31/19 indicated Resident 6 had diagnoses that included myotonic muscular
dystrophy (a genetic disorder characterized by both progressive muscle wasting and stiffness, or an
inability to relax muscles at will. It can affect the skeletal muscles, muscles in the digestive system and the
heart muscles). Additionally, had a gastrostomy (an opening into the stomach from the abdominal wall,
made surgically for the introduction of food).
Review of the physician orders for Resident 6's diet stated, 900 Nutren Jr + 1 TBSP protein and 1/2 tsp lite
salt and 550 ml of water = 1450 ml.
Further review of Resident 6's [NAME] (a medical information system used by nursing staff as a way to
communicate important information on the residents) dated 10/22/19, stated FEEDINGS 3/28/19 Nutren Jr
w.Fiber + protein + lite salt + H2O 220 ml via GT q [every] 4 hr .0800 .). The [NAME] did not identify the
measurements of the contents in the enteral tube feeding.
During an observation on 10/31/19 at 10:55 a.m., Resident 6's tube feeding was hung on the pump. On the
outside of the bag was written the residents name. The enteral tube feeding bag did not have a label on it
identifying the measurements of the contents.
2. Record review on 10/28-31/19 indicated Resident 8 had diagnoses that included spastic quadriplegic
cerebral palsy (a loss of use of the whole body marked by the inability to control and use the legs, arms,
and body) and had a jejunostomy (J-tube, a surgically placed feeding tube into the small intestine to help
with nutrition and growth).
Review of Resident 8's [NAME] dated 10/29/19, for FEEDINGS 10/23/19 Peptamen Jr. 80ml/hr via J-tube
continuously.
During an observation on 10/29/19 at 11:18 a.m., Resident 8 was lying in bed. The enteral tube feeding bag
was hung and the pump was at 60 ml/hr. The enteral tube feeding bag did not have a label on it identifying
the measurements of the contents.
3. Record review on 10/28 to 10/31/19 indicated Resident 9 had diagnoses that included traumatic brain
injury (a form of acquired brain injury that occurs when a sudden trauma causes damage to the brain) and
persistent vegetative state (condition in which a medical patient is completely unresponsive to
psychological and physical stimuli and displays no sign of higher brain function, being kept alive only by
medical intervention). Additionally, Resident 9 had a gastrostomy tube for nutrition.
Review of Resident 9's [NAME] dated 10/29/19, for FEEDINGS 10/17/19 Nutren Jr. c Fiber + protein + lite
salt + H2O .
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555734
If continuation sheet
Page 6 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555734
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/31/2019
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Childrens Hc Org No CA -Pediatric Hospital D/P Snf
3777 South Bascom Avenue
Campbell, CA 95008
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0658
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
During an observation on 10/29/19 at 11:38 a.m. and on 10/30/19 at 10:08 a.m., Resident 9's enteral tube
feeding bag was hung. The enteral tube feeding bag had the Resident's name on it and was dated. There
was no label on the bag indicating the measurements of the contents of the enteral tube feeding mixture.
4. Record review on 10/28 to 10/31/19 indicated Resident 15 was admitted to the facility with diagnoses
that included deformities of brain, and dependence on a respirator/ventilator (a machine that mechanically
assists the patient/resident in the exchange of oxygen and carbon dioxide [artificial respiration]).
Additionally, Resident 15 had a gastrostomy tube for nutrition.
Review of Resident 15's [NAME] dated 10/23/19, for FEEDINGS 8/7/19 Nutren Jr w/ fiber + protein + H2O .
During an observation on 10/29/19 at 10:00 a.m., Resident 15's enteral tube feeding bag was not labeled
with the measurements of the contents.
5. Record review on 10/28 to 10/31/19 indicated Resident 22 had diagnoses that included congenital
central alveolar hypoventilation syndrome (a disorder that affects normal breathing. People with this
disorder take shallow breaths (hypoventilate), especially during sleep, resulting in a shortage of oxygen and
a buildup of carbon dioxide in the blood). Additionally, Resident 22 had a gastrostomy tube for nutrition.
Review of Resident 22's [NAME] dated 10/30/19, for FEEDINGS .9/24/19 Alfamino Jr + water .
During an observation on 10/29/19 at 3:51 p.m., Resident 22's enteral tube feeding bag did not specify the
measurements of the contents of the tube feeding.
6. Record review on 10/28 to 10/31/19 indicated Resident 25 had diagnoses that included cerebral palsy.
Additionally, Resident 25 had a gastrostomy tube for nutrition.
Review of Resident 25's [NAME] dated 10/17/19, for FEEDINGS 10/9/19 Alfamino Jr + H2O 63 ml/hr
continuous .
Review of the physicians orders dated 9/19/19 indicated Alfamino Jr. 1 cup + 14 T, + water = 1600 ml .
During an observation on 10/29/19 at 2:00 p.m. and 10/30/19 at 10:35 a.m., Resident 25's enteral tube
feeding was pumping at 63 ml/hr. No date was on the enteral tube feeding and there was no label
identifying the measurements of the contents of the tube feeding.
During an interview on 10/28/19 at 1:40 p.m., Licensed Vocational Nurse B (LVN B) stated the night shift
changed the feeding bags and tubing every night.
During an interview on 10/29/19 at 7:45 a.m., the Dietary Supervisor (DS) stated the tube feedings are
prepared in the kitchen in the evening by the dietary staff. The DS stated the dietary staff had the recipes
for the individual residents' formula and prepared them accordingly.
Review of the facility's undated policy and procedure, Enteral Feeding, Cntinuous Drip, Pediatric, indicated
under Implementation .Compare the label on the enteral feeding to the order in the child's
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555734
If continuation sheet
Page 7 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555734
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/31/2019
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Childrens Hc Org No CA -Pediatric Hospital D/P Snf
3777 South Bascom Avenue
Campbell, CA 95008
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0658
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
medical record .Make sure that the enteral formula container is labeled with the child's identifiers; formula
name (and strength if diluted); date and time of formula preparation; date and time that the formula was
hung; administration route; rate of administration; administration duration (if cycled or intermittent); initials of
who prepared , hung, and checked the enteral formula against the order; expiration date and time.
Review of the facility's undated policy and procedure, Storage, Preparation, Delivery and Rotation of
Formula, Tube Feedings and Supplements indicated Patient Labels are used to label feeding containers.
The label includes: patient's name, room number, date, time, and description of contents.
Event ID:
Facility ID:
555734
If continuation sheet
Page 8 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555734
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/31/2019
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Childrens Hc Org No CA -Pediatric Hospital D/P Snf
3777 South Bascom Avenue
Campbell, CA 95008
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0758
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated,
prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic
medications are only used when the medication is necessary and PRN use is limited.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure psychotropic medications
(medications that are capable of affecting the mind, emotions, and behavior) ordered as PRN (as needed)
for one of six residents (Resident 18), was limited to 14 days and if extended would indicate the duration for
the PRN order. This failure could potentially create an unnecessary medication for the resident.
Findings:
1. During the initial tour on 10/28/19 at 1:47 p.m., Resident 18 was lying in the crib with a tracheostomy (a
tube inserted into the windpipe to allow air into the lungs via a machine (ventilator). He also had tube
feeding in progress. Resident 18 appeared comfortable and in no distress.
Review of Resident 18's clinical record indicated he was admitted on [DATE] with diagnoses to include
epilepsy (a neurological condition in which a person has recurrent seizures).
Review of the physician's order dated 10/15/19, indicated an order for Lorazepam (anti-anxiety medication)
0.5 milligram (mg., a unit of measure) every four hours as needed for anxiety or seizure. Do not discontinue
due to periodic emergency need.
During an telephone interview with the registered pharmacist (RPH) on 10/30/19 at 2:30 p.m., he stated he
would usually write a note to the physician regarding the 14 day limit on psychotropic medications ordered
as PRN.
Review of the medication regimen review (MRR) record dated 9/25/19, indicated the RPH recommendation
to add do not DC (discontinue) due to periodic emergency need to the PRN Lorazepam order.
Review of the physician's progress notes dated 10/30/19, indicated . Resident 18 had rare seizures,
controlled with phenobarbital and Keppra (medications for seizures).
Review of the monthly Psychotropic Drug Review/Monitoring, dated 9/30/19, indicated there was no PRN
medication (Lorazepam) administered for that month.
During a concurrent interview with the director of nursing (DON) and the minimum data set coordinator
(MDSC) on 10/31/19 at 9:30 a.m., the MDSC stated monitoring for seizure and anxiety was documented
separately as indicated in the treatment administration record (TAR). Both the DON and the MDSC stated
there was a rationale for the extended use of Lorazepam.
During a meeting with the DON, the MDSC, and the medical director (MD) on 10/31/19 at 2 p.m., they
acknowledged that in addition to the rationale for the extended 14 day PRN order, the order should indicate
the duration of the extended PRN order.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555734
If continuation sheet
Page 9 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555734
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/31/2019
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Childrens Hc Org No CA -Pediatric Hospital D/P Snf
3777 South Bascom Avenue
Campbell, CA 95008
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0759
Ensure medication error rates are not 5 percent or greater.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility had a medication error rate of 11.54% when the facility
failed to ensure the enteral feeding tube was flushed as ordered by the physician prior to administration of
medications for three out of nine residents (Residents 3, 14, and 21) observed during a medication pass.
This failure had the potential to compromise the residents' medical health.
Residents Affected - Few
Findings:
1. Record review on 10/28 to 10/31/19 indicated Resident 14 had diagnoses that included
chondrodysplasia punctata (a condition that impairs the normal development of many parts of the body. The
major features of this disorder include skeletal abnormalities, distinctive facial features, intellectual disability,
and respiratory problems) and had a gastrostomy tube (GT, a tube inserted through the abdomen that
delivers nutrition directly to the stomach).
Further review of Resident 14's [NAME] (a medical information system used by nursing staff as a way to
communicate important information on the residents), dated 10/26/19, indicated 12/27/18 Flush with 5 ml
water before passing first med to verify placement of enteral tube [GT]. Flush with additional 5 ml water
after passing last med.
During an observation of a medication pass on 10/30/19 at 11:30 a.m., Licensed Vocational Nurse B (LVN
B) mixed 10.2 grams (15 ml) of polyethylene glycol (a laxative) with 30 ml of water for Resident #14. RN B
then went to Resident 14's room and opened the Resident's enteral tube. Without flushing, LVN B gave the
polyethylene glycol via the enteral tube. After the medication was administered, LVN B flushed the enteral
tube with 5 ml of water.
During an interview on 10/30/19 at 11:45 a.m., LVN B stated the procedure was to flush the tube with 5 ml
after medications were administered. RN B stated it was not required to flush prior to administering the
medication.
2. Record review on 10/28 to 10/31/19 indicated Resident 21 had diagnosis that included chronic
respiratory failure (is a condition in which not enough oxygen passes from your lungs into your blood) and
had a gastrostomy tube.
Further review of Resident 21's [NAME] dated 9/19/19, indicated 2/11/18 Flush GT with 5ml water before
passing first medication .
During an observation of a medication pass on 10/30/19 at 12:05 p.m., LVN B administered the following
medications to Resident 21, via the GT:
Levetiracetam solution, 200 mg (an anti-seizure mediation);
Clonazepam, 0.1 mg (a muscle relaxant); and
Topiramate, 72 mg (an anti-seizure medication).
During the observation, LVN B did not flush the GT prior to administering the medications.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555734
If continuation sheet
Page 10 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555734
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/31/2019
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Childrens Hc Org No CA -Pediatric Hospital D/P Snf
3777 South Bascom Avenue
Campbell, CA 95008
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0759
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
During an interview on 10/30/19 at 4:28 p.m., Registered Nurse C (RN C) stated the facility did not flush the
enteral tubes between the medications. RN C stated the facility flushed before and after medication
administration unless specified differently for a resident.
3. Record review on 10/28 to 10/31/19 indicated Resident 3 had diagnoses that included chronic respiratory
failure and had a GT.
During an observation of a medication pass on 10/31/19 at 12:40 p.m., LVN B administered the following
medications to Resident 3, via the GT:
Famotidine 8.8 mg (for GERD - gastroesophageal reflux disease);
Furosemide 10 mg (a diuretic);
Polyethylene glycol 4.25 grams; and
Sodium chloride 30 mEq (milliequivalent), a dietary supplement.
During the observation, LVN B did not flush the GT prior to administering the medications.
During an interview on 10/31/19 at 12:55 p.m., LVN B stated .not required that you flush prior to the
medication given.
During an interview on 10/31/19 at 7:30 a.m., the director of quality and infection prevention (DQIP) stated
the enteral tube should be flushed before and after medication administration with 5 ml of water.
Record review of the facility's standing, Physician admission Orders last revised 2/9/18, indicated a
standing order Flush with 5 ml water before passing first med to verify placement of enteral tube .
The facility's policy and procedure, Enteral Tube Feeding, Intermittent or Bolus, Pediatric printed on
10/30/19, indicated .Flush the tube with water using the lowest volume needed to clear the tube (typically 2
to 5 ml in children .), as ordered .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555734
If continuation sheet
Page 11 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555734
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/31/2019
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Childrens Hc Org No CA -Pediatric Hospital D/P Snf
3777 South Bascom Avenue
Campbell, CA 95008
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0802
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition
service.
Based on observation, interview, and record review, the facility failed to ensure the kitchen staff were safely
performing their functions when the dishwasher's temperature was below the manufacturer's specifications
for the water temperature. This failure could cause unsanitary cleaning of the feeding bottles and could
cause illnesses in the residents.
Findings:
During an observation of the kitchen with dietary supervisor (DS) on 10/29/19 at 7:42 a.m., he stated they
only have one small dishwasher for the feeding bottles, since meals were not prepared in the kitchen. He
stated the feeding bottles were washed around 3 p.m. He proceeded to run the dishwasher for the chlorine
sanitizer test. The temperature gauge read 110 F.
During a concurrent interview with the DS, he stated he was not sure of the dishwasher's manufacturer. He
also stated there was no maintenance or sanitation schedule as he called maintenance only when needed.
During an interview with the director of maintenance (DOM) on 10/29/19 at 2:20 p.m., he confirmed the
temperature reading at 110 F. He stated he obtained the manufacturer's manual online and the specification
for the water temperature was 120 F. He stated he had increased the water temperature of the heater tank
that supplied the kitchen. He also stated there was a procedure for cleaning and maintenance of the
dishwasher in the manual but did not specify how often it should be done.
Review of the manufacturer's owner manual (MODEL EAH/EC) Revision 1.02, under Specifications, Water
Requirements indicated the minimum requirement was 120 degrees F and the recommended water
temperature was 140 degrees F. The specification for the cycle temperatures was 120 F.
Review of the facility's undated policy, Dishwasher Procedure, indicated . 5. When the door is completely
closed, begin cycle by first holding down white button with tape (on right side of the machine) until
temperature on temperature gauge reaches 120 degrees.
Review of the facility's undated policy, Job Description, Dietary Service Supervisor, indicated one of the
responsibilities of the DS is to oversee cleaning of the kitchen and dining areas, and washing of kitchen
utensils and equipment according to sanitary methods.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555734
If continuation sheet
Page 12 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555734
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/31/2019
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Childrens Hc Org No CA -Pediatric Hospital D/P Snf
3777 South Bascom Avenue
Campbell, CA 95008
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0908
Keep all essential equipment working safely.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review, the facility failed to maintain one of one dishwasher
when the dishwasher temperature was below the manufacturer's water requirements of 120 to 140 degrees
Fahrenheit (F, temperature scale that bases the boiling point of water at 212 and the freezing point at 32).
This failure could cause improper sanitation of the feeding bottles and potentially cause illness in the
residents.
Residents Affected - Some
Findings:
During an observation of the kitchen with the dietary supervisor (DS) on 10/29/19 at 7:42 a.m., he stated
they only have one small dishwasher for the feeding bottles, since meals are not prepared in the kitchen.
He stated the feeding bottles were washed around 3 p.m. He proceeded to run the dishwasher for the
chlorine sanitizer test. The temperature gauge read 110 F. He stated it should be at 120 F.
During a concurrent interview with the DS, he stated he was not sure of the dishwasher's manufacturer. He
also stated there was no maintenance schedule as he called maintenance only on as needed basis.
During an interview with the director of maintenance (DOM) on 10/29/19 at 2:20 p.m., he confirmed the
temperature reading at 110 F. He stated he obtained the manufacturer's manual online and the specification
for the water temperature was 120 F. He stated he had increased the water temperature of the heater tank
that supplied the kitchen.
During another dishwasher run observation with the DS on 10/29 at 3 p.m., the dishwasher temperature
reading was initially at 120 F but after a few minutes, the temperature began to fluctuate down to 117
degrees F. The DS notified the DOM.
During an interview with the administrator(ADM) on 10/30/19 at 10 a.m., he stated the corrective action
plan was immediately in place.
Review of the facility's current daily dishwasher temperature log including the last two months (August and
September) indicated the temperature was at 120 degrees F.
Review of the manufacturer's owner manual (MODEL EAH/EC) Revision 1.02, under Specifications, Water
Requirements , indicated the minimum requirement was 120 degrees F and the recommended water
temperature was 140 degrees F. The specification for the cycle temperatures was 120 F.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555734
If continuation sheet
Page 13 of 13