F 0550
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or
her rights.
Based on observation, interview, and record review, the facility failed to ensure privacy and dignity were
maintained for one of 38 sampled residents (Resident 127) when Resident 127's urinary catheter bag
(catheter bag - a bag that collects urine draining from the bladder) did not have a privacy cover (a cover
designed to discreetly conceal the visible urine in a urinary catheter bag, improving resident dignity,
comfort, and self-worth in public or social settings) over it.This failure had the potential to negatively impact
Resident 127s feelings of dignity and self-worth.Findings:During an observation on 8/4/25 at 11:15 AM, in
Resident 127's room, a urinary catheter bag was observed hanging under Resident 127's bed and it was
not covered with a privacy cover.During a concurrent observation and interview on 8/4/25 at 11:32 AM with
Certified Nurse Assistant (CNA) 6 in Resident 127's room, CNA 6 confirmed the catheter bag hanging
under Resident 127's bed did not have a privacy cover. CNA 6 stated, Resident 127's catheter bag should
have been covered with a privacy cover to preserve Resident 127's dignity.During a concurrent observation
and interview on 8/4/25 at 12:03 PM with Licensed Nurse (LN 21) in Resident 127's room, LN 21 confirmed
a urinary catheter bag was hanging under Resident 127's bed, needed a privacy cover, and did not have
one. LN 21 stated, it was important to provide Resident 127 with a privacy cover over his catheter bag to
preserve dignity. During an interview on 8/7/25, at 10:20 AM, with the Assistant Director of Nursing
(ADON), the ADON confirmed Resident 127's catheter bag should have been covered with a privacy cover
to maintain (Resident 127's) dignity. The ADON stated it has always been the facility's policy to use a
privacy cover for urinary catheter bags.A review of a facility policy titled, RESIDENT RIGHTS, dated 12/21,
indicated, .Employees shall treat residents with kindness, respect and dignity.These rights include the
resident's right to.a dignified experience.be treated with respect, kindness and dignity.A review of an
undated facility policy titled, Accommodation of Needs, indicated, .In order to accommodate individual
needs and preferences, staff attitudes and behaviors must be directed towards assisting the residents in
maintaining independence, dignity and well-being to the extent possible.
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 51
Event ID:
555736
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555736
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Golden Sonora Care Center
19929 Greenley Road
Sonora, CA 95370
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0554
Allow residents to self-administer drugs if determined clinically appropriate.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review, the facility failed to ensure the storage of bedside
self-administered medication was reviewed and approved by a doctor and the care team for one resident
(Resident 1) out of 12 sampled residents observed for medication administration when Resident 1's
albuterol inhaler (a medication used to treat shortness of breath) was found on her bedside table.This
failure had potential to contribute to unsafe and unsecure medication use by Resident 1 and other residents
including Resident 1's roommates.During a medication administration observation with Licensed Nurse
(LN) 10, at the facility's [NAME] Station hallway, on 8/4/25, at 8:37 a.m., LN 10 was observed giving six
medications to Resident 1, which included TRELEGY Ellipta (inhalation drug to treat chronic breathing
disease) as a scheduled drug to treat a breathing condition. Further observation of Resident 1's room
revealed the presence of an albuterol inhaler (a medication used to treat shortness of breath) at the
bedside table.During a concurrent observation and interview with Resident 1 in Resident 1's room, on
8/4/25, at 8:46 a.m., Resident 1 acknowledged having the inhaler at her bedside table. Resident 1 stated
she used the inhaler by herself around twice a day. Resident 1 stated she wanted the inhaler with her
because it was too much of a hassle to get it from the nurses. Resident 1 stated she did not tell the nurse
when she used the inhaler. A review of Resident 1's medical record titled, Order Summary Report, dated
8/2025, indicated the following orders as it related to Resident 1's albuterol inhaler use:1.Resident is
(SPECIFY: incapable) of administering own medications.Start Date 03/02/2025. 2.Albuterol .Inhalation
Aerosol.(Albuterol) 2 puff inhale orally every 6 hours as needed for wheezing related to CHRONIC
OBSTRUCTIVE PULMONARY DISEASE (a chronic breathing disease).Start Date 03/01/2025. Further
review of Resident 1's Order Summary Report did not indicate an order for Resident 1's inhaler medication
to be kept at the bedside or to be self-administered.A review or Resident 1's Medication Administration
Record (MAR, a document showing doctor's orders, instructions, and the nurse's medication administration
record) report for the month of 8/2025, did not indicate any nursing documentation on Resident 1's use of
the albuterol inhaler. Further review of Resident 1's medical record did not reveal there was a care plan (a
roadmap for individualized care, detailing the resident's needs, goals, and the interventions needed to
achieve those goals) created for Resident 1 regarding her albuterol inhaler medication kept at the bedside
for self-administration. During a concurrent observation and interview with Resident 1, in Resident 1's room,
on 8/5/25, at 10:00 a.m., Resident 1's albuterol inhaler was not observed on the bedside table. Resident 1
stated the nurse took the inhaler away. Resident 1 stated she was told she was not allowed to have the
inhaler any longer. During an interview with LN 10, on 8/5/25, at 10:35 a.m., LN 10 stated she had no idea
how Resident 1 got the albuterol inhaler and would not let the nurses take it from her. LN 10 stated she had
attempted to take the albuterol inhaler from Resident 1, but she refused. LN 10 stated she has never been
told by Resident 1 if she ever used the albuterol inhaler. During a concurrent interview and record review
with the Assistant Director of Nursing (ADON), on 8/5/25, at 3:20 p.m., the ADON reviewed Resident 1's
medical record and verified Resident 1 had no care plan regarding the self administration of the albuterol
inhaler, no documented evidence of the albuterol inhaler use on the MAR report, and no doctor's order in
place to self-administer the albuterol inhaler. A review of the facility's policy titled, Self-Administration of
Medication, updated on 9/2017, indicated .Policy Statement: If the resident desires to self-administer
medication, the Center evaluates the resident's ability.Procedure: 1. If the resident desires to self-administer
medications, the Self-Medication Evaluation is completed. This evaluation is completed before the resident
is able to self-administer. 2. If it is determined the resident may self-administer medications, the nurse: a.
Obtains a physician
Residents Affected - Few
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555736
If continuation sheet
Page 2 of 51
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555736
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Golden Sonora Care Center
19929 Greenley Road
Sonora, CA 95370
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0554
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
order for self-administration for the specific medication(s). b. Initiates the Self-Medication Administration
Care Plan. c. Determines whether medications will be stored at nursing stations or resident's room. d.
Initiates the Bedside Self-Medication Administration Record. If medications are stored in bedside. e. Obtain
and initiate proper safety mechanisms if medications are stored at the bedside (i.e. lock box). f. LN has a
key to any lock box or locked drawer holding medications.A review of the facility's policy titled,
MEDICATION STORAGE IN THE FACILITY, dated 4/2008, indicated .BEDSIDE MEDICATION
STORAGE.Policy.Bedside medication storage is permitted for residents who are able to self-administer
medications, upon the written order of the prescriber and when it is deemed appropriate in the judgement
of the facility's interdisciplinary (team approach to care) resident assessment team.Procedures.A. A written
order for the bedside storage of medication is present in the resident's medical record. B. Bedside storage
of medications is indicated on the resident medication administration record (MAR) and the medication
label for the appropriate medications. C. For residents who self-administer medications, the following
conditions are met for bedside storage to occur.The manner of storage prevents access by other residents.
Lockable drawers or cabinets are required if unlocked storage is deemed inappropriate. 2) The medications
provided to the resident for bedside storage are kept in the containers dispensed by the provider pharmacy
or in the original container if a nonprescription medication. 3) The bedside medication use as reported by
the resident is reviewed during each nursing shift and administration information is documented on the
resident's MAR.
Event ID:
Facility ID:
555736
If continuation sheet
Page 3 of 51
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555736
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Golden Sonora Care Center
19929 Greenley Road
Sonora, CA 95370
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0580
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room,
etc.) that affect the resident.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to immediately inform the Responsible Party (RP - an
individual chosen by a resident or appointed by a judge to make personal and/or financial decisions for an
adult who cannot care for or make decisions for themselves) for one out of thirty-eight sampled residents
(Resident 153), when Resident 153 had a change in condition (any change in a resident's physical, mental,
or emotional state from their normal baseline, possibly indicating a new illness or injury or worsening of a
condition, recognized and treated to prevent serious complications, and to maintain resident health and
safety), was sent to the emergency room (ER), and an RP was not notified in a timely manner.This failure
resulted in miscommunication between the facility, the RP, and the ER when medical decisions were made
for Resident 153 without input from the RP.Findings:During an interview on 8/5/25 at 12:06 PM, with RP 3,
RP 3 stated, Resident 153 had an unwitnessed fall on Saturday, 7/19/25 and the facility did not notify an RP
until Sunday, 7/20/25. The RP stated, the notifications on Sunday were left on the office phone of RP 3 even
though the facility was given specific direction on how to contact an RP after regular business hours and on
weekends via a letter sent to the facility dated 3/13/25. RP 3 further stated, the facility left three voicemails
on her desk phone on Sunday, 7/20/25, and the messages were left at 6:36 AM, 7:39 AM, and 7:20
PM.During a concurrent interview and record review on 8/7/2025 at 10:35 AM with the Assistant Director of
Nursing (ADON), Resident 153's admission RECORD [a comprehensive collection of documents and
information gathered at the time a resident is admitted or readmitted to a facility], dated 1/18/25, was
reviewed. The admission Record indicated, Resident 153 had two emergency contacts, RP 3 and RP 4,
and each RP contact number listed was an office number. The ADON continued, the numbers listed on the
admission Record were the only numbers the facility had to contact the RP, and confirmed the numbers
were for (regular) office hours 9 AM to 5 PM. The ADON confirmed, if an RP provided alternate numbers for
nights and weekends, the information should have been added to Resident 153's admission Record and
used anytime there was a change in condition after hours.During a concurrent interview and record review
on 8/7/2025 at 11:23 AM with Social Services Assistant (SSA - a person who assists Residents in
addressing their social, emotional, and psychosocial needs) 1, a letter from Calaveras Health and Human
Services Agency [CHHSA - a county department that provides RPs to adults in their county], dated
3/25/25, was reviewed. SSA 1 confirmed, she had found the letter with updated contact information for
Resident 153 on her desk and it contained the following information, .is dedicated to streamlining our
practices to ensure clients and facilities can reach our team during the day, after hours, and on
weekends.can also contact the PG [Public Guardian - also referred to as the RP] office during business
hours by calling [phone number].if you need to speak with our office after hours, on the weekend, or holiday
regarding a conservatee, please contact [phone number].This number is specifically for after-hours
emergencies.Please remember, when team members are out, if you email or call a team member directly,
your call may be unanswered. SSA 1 stated, she had received the letter in March but had not added the
numbers to Resident 153's admission Record, but should have. SSA 1 further stated, the problems of not
updating Resident 153's admission Record would be that staff could not contact an RP in case of an
emergency occurring after hours or on weekends, and if a voice message was left on office phone
numbers, the RPs would not receive information until the next business day.During an interview on
08/07/2025 at 12:48 PM with the Administrator (ADMIN), the ADMIN stated the facility should notify the RP
for all changes in condition for Resident 153. The ADMIN stated, if an illness, injury, or any type of incident
occurred after regular office hours or on
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555736
If continuation sheet
Page 4 of 51
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555736
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Golden Sonora Care Center
19929 Greenley Road
Sonora, CA 95370
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0580
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
weekends regarding Resident 153, facility staff should not leave voice messages on an RP desk phone or
office line but make every attempt to reach an RP via methods provided to the facility via the letter dated
3/25/25. The ADMIN further stated, updated RP contact information should be updated in the facility's
computer system as soon as it is received.During a review of the facility's policy and procedure (P&P) titled,
Resident Rights, dated 12/21, the P&P indicated, .Federal and State laws guarantee certain basic rights to
all residents of this facility.These rights include the resident's right to.appoint a legal representative [a
person authorized by the resident or by a judge to make personal, medical, and/or financial decisions for an
adult who cannot make decisions for themselves].Notified of his or her medical condition and of any
changes in his or her condition.During a review of the facility's P&P titled, Charting and Documentation,
dated 7/17, the P&P indicated, .The following is to be documented in the resident medical record.Changes
in the resident's condition.Events, incidents or accidents involving the resident.Notification of family.
Event ID:
Facility ID:
555736
If continuation sheet
Page 5 of 51
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555736
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Golden Sonora Care Center
19929 Greenley Road
Sonora, CA 95370
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0583
Keep residents' personal and medical records private and confidential.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review, the facility compromised the personal privacy and
confidentiality of a census of 173 residents when meal tray tickets (a crucial document that ensures each
resident receives the correct and personalized meal based on their individual needs and preferences) were
thrown into the trash.This failure had the potential to expose personal and medical health information to
non-facility staff.During the initial kitchen tour on 8/4/25, at 10:12 a.m., meal tickets with resident names
were observed in the garbage can in the dishwashing area.During the initial kitchen tour on 8/4/25 at 10:22
a.m., the path taken of kitchen trash to the outside dumpsters in the parking lot was observed. The parking
lot was not gated or secured from the public.During a review of tray tickets for lunch on 8/5/25, the meal
tickets included the following information:Resident name, room location, the area the meal was eaten,
therapeutic diet order (which may correlate to diagnosis), fluid texture (which may correlate to diagnosis),
resident likes/dislikes, resident food allergies, and special instructions.During an interview on 8/6/25, at
2:45 p.m., with the Certified Dietary Manager (CDM), the CDM stated it was his expectation meal tickets
should have been placed into a shred bin. The CDM further stated that meal tickets in the garbage were a
violation of HIPAA (Health Insurance Portability and Accountability Act, a federal law that sets a national
standard to protect medical records and other personal health information).A review of a facility policy titled,
Clinical Operations Manual dated 9/2016, indicated, .Residents have the right to privacy and confidentiality
for all aspects of care and services.
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555736
If continuation sheet
Page 6 of 51
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555736
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Golden Sonora Care Center
19929 Greenley Road
Sonora, CA 95370
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0585
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must
establish a grievance policy and make prompt efforts to resolve grievances.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to immediately resolve a grievance and did not respond in
writing within five business days to one out of 38 sampled residents (Resident 81), in accordance with
facility policy when Resident 81 submitted a grievance form in June 2025, but the facility did not provide a
resolution or follow-up until August 2025.This delay in addressing the grievance negatively impacted the
psychosocial wellbeing of Resident 81.Findings:A review of Resident 81's Inventory of Resident Personal
Items dated 3/9/25 indicated that she brought the following items with her upon admission: 13 pairs of
pants, 12 blouses, 7 sweaters, 5 pairs of slippers, and 13 pairs of pajamas among other items.A review of
the Grievance/Complaint Resolution Report dated 6/30/25 and signed by the Social Services Director
(SSD), showed that Resident 81 reported several missing items, including white slacks, a summer dress
and some blouses. The grievance form indicated that an inquiry was made with the laundry department, but
the missing items were not found. It was explained to Resident 81 that she would be reimbursed if she
could provide receipts for the lost clothing. However, Resident 81 stated that she just wanted her missing
items returned.During an interview with Resident 81 on 8/6/25 at 7:57a.m., she stated that she initially
reported the missing items to Social Services Assistant (SSA) 1 and was told to file a grievance. Resident
81 confirmed that the facility had contacted the laundry department, but the items were still not found.
Resident 81 also stated she was informed that receipts were required for reimbursement. Unfortunately,
she does not have any receipts as most of her clothing was purchased by her mother. According to
Resident 81, she later on spoke with the SSD, who reassured her that the business office and the facility
Administrator (ADMIN) would be contacted regarding possible reimbursement. However, as of 8/6/25,
Resident 81 had not received any follow-up or resolution. Additionally, Resident 81 stated that on 7/30/25,
during a Resident Council meeting, she brought up the issue with the activities director (AD), who then
referred her to the Director of Nursing (DON). Resident 81 expressed confusion as to why this referral was
made.During an interview with the Assistant Director of Nursing (ADON) on 8/6/25 at 10:15 a.m., the
ADON stated that the facility has a process for finding and reporting missing items, and the nurses were
re-educated by Social Services Assistant (SSA) 2 in the afternoon of 8/5/25.During an interview with the
SSD on 8/6/25 at 10:49 a.m., the SSD stated that the facility provides residents with a copy of the
grievance form and explained to them it was the form to use when submitting complaints such as, missing
items, care that they are receiving etc The SSD stated that the grievance process is currently broken and
needs to be fixed.During an interview with the Activities Assistant (AA) on 8/7/25 at 8:09 a.m., the AA
stated that when a resident reports missing items to them, they would refer the complainant to the social
services department. The AA also stated that reports regarding lost items are not included in the Resident
Council meeting minutes.During an interview with the Activities Director (AD) on 8/7/25 at 9:00 a.m., the AD
stated that Resident 81 informed her during the Resident Council Meeting on July 30, 2025, about the
missing items. The AD stated that she directed Resident 81 to file a grievance to social services.During an
interview with Certified Nursing Assistant (CNA) 1, on 8/6/25 at 3:06 p.m., CNA 1 stated that if a resident
reports a missing item, she would first check the resident's inventory sheet and report the issue to the
nurse. Then she would search the resident's room as well as the laundry room. If the item was still not
found, she would either call the Social Services Department to report the complaint or fill out a form and
slide it under the Social Services Department door, as their mailbox is often full. CNA 1 also stated she
would notify the family member. During an interview
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555736
If continuation sheet
Page 7 of 51
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555736
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Golden Sonora Care Center
19929 Greenley Road
Sonora, CA 95370
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0585
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
with Licensed Nurse (LN) 17 on 8/6/25 at 3:08 p.m., LN 17 stated that if a resident reports a missing item,
he would search the resident's drawer and closet. If the item is not found, he would contact Social Services
by phone and document the issue in the progress notes. LN 17 added that, if the laundry department was
open, he would also check there.During an interview with CNA 2, on 8/6/25 at 3:11 p.m., CNA 2 stated that
if a resident reported a missing item to her, she would assist by first checking the resident's closet. If the
item was not found, she would also check the closet of the resident next door, as items are sometimes
misplaced there. If the item was still not located, she would inform her team to keep an eye out for it. She
would also notify the Social Services by completing a form. During an interview with CNA 3, on 8/6/25 at
3:16p.m., CNA 3 stated that she was from registry. According to CNA 3, if a resident reported a missing
item to her, she would check the laundry area, the roommate's closet, and the closets of neighboring
residents. If the item was still not found, she would ask other staff members for assistance.A review of the
facility's Theft and Loss Report Form dated 8/6/26 indicated that, Resident 81's loss's occurred from June
to July. The missing items were itemized as follows:1. Size 12-14 [NAME] Slacks2. Black and white plaid
long sleeve shirt3. Blue and [NAME] plaid long sleeve shirt4. White/corral blue blouse5. Gray/crew neck pull
over6. Magenta slippers7. [NAME] slacks8. Purple [NAME] pull over9. Black Sweats drawstrings.A review of
the facility's Grievance Procedure Policy updated on March 2025, indicated that, .Grievances are resolved
immediately.When immediate resolution is not possible, the grievance is routed to the Grievance Official
promptly.responds within five business days.The person with the grievance has the right to a written
decision regarding his/her grievance.If a Grievance is not resolved in five business days, the Administrator
reviews the Grievance daily at the meeting until resolution is obtained.
Event ID:
Facility ID:
555736
If continuation sheet
Page 8 of 51
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555736
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Golden Sonora Care Center
19929 Greenley Road
Sonora, CA 95370
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0645
PASARR screening for Mental disorders or Intellectual Disabilities
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to verify that the Preadmission Screening and Resident
Review (PASRR - a federally required screening process designed to ensure that individuals with serious
mental illness [SMI], intellectual disability [ID], or related conditions are not inappropriately placed in
nursing facilities) was accurate for four out of 38 sampled residents (Resident 11, Resident 81, Resident
131 and Resident 47), when: Resident 81's SMI was not indicated on the PASRR; and,Resident 11's
PASRR Level I Screening indicated the need for a Level II Screening, but none was found in the medical
record; and,Resident 131 had a positive Level I PASRR screening and the required level II PASRR (Mental
Health Evaluation) screening was not completed due to facility not being available on repeated attempts for
contact in June of 2025; and, Resident 47's Level II PASRR, recommended specialized services, were not
implemented, or followed up on and there was no record of them being reviewed with the medical doctor in
August 2023 which resulted in specialized services including psychotherapy/counseling and
neuropsychology (studies the physiological processes of the nervous system and relates them to behavior
and cognition) consultation not being provided.These failures placed Resident 11, Resident 81, Resident
131, and Resident 47 at risk of not receiving the care and services that could have assisted them in living
their highest quality of life. Findings:
Residents Affected - Some
1. A review of Resident 81’s previous “admission RECORD” dated 8/17/2021 from the
discharging facility indicated that one of her diagnoses included Depressive Schizoaffective Disorder
(Depression with episodes of losing touch with reality).
A review of Resident 81’s current “admission RECORD” indicated that one of her
diagnoses included Depressive Schizoaffective Disorder.
A review of Resident 81’s PASRR Level 1 Screening completed by the discharging facility, dated
11/14/2024 indicated that Resident 81 was not diagnosed with SMI.
During an interview and concurrent record review with the Assistant Director of Nursing (ADON) on 8/6/25
at 10:15a.m., the ADON stated that the facility does not have any other PASRR on file for Resident 81, and
the PASRR Level 1 document they received from the discharging facility was inaccurate. Section III, number
9 which asks if the individual was Diagnosed with Serious Mental Illness was marked “No,”
even though Resident 81’s diagnoses included Depressive Schizoaffective Disorder. According to
the ADON, they failed to verify the accuracy of the PASRR from the discharging facility because their
“…process of checking submitted PASRR’s for accuracy was not in place or not
followed .”
A review of the facility’s Policy titled, “PASRR Process Policy and Procedure”
published on 1/9/2025 indicated, “…Upon admission to the facility the Admissions Coordinator,
Medical Records Director or designee validates a PASRR Level 1…”
2. A review of Resident 11’s “admission Record” indicated that Resident 11 was
admitted to the facility in 2024 with diagnoses which included Cerebral Infarction (a result of disrupted
blood flow of the brain due to problems with blood vessels that supply it, also known as a stroke),
Post-Traumatic Stress Disorder (a mental health condition triggered by a terrifying event, causing
flashbacks, nightmares, and severe anxiety), and Major Depressive Disorder (a persistent feeling of
sadness and loss of interest that can interfere with activities of daily living).
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555736
If continuation sheet
Page 9 of 51
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555736
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Golden Sonora Care Center
19929 Greenley Road
Sonora, CA 95370
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0645
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
A review of Resident 11’s “PASRR Level I Screening,” dated 4/15/2025 indicated that
a Level II Evaluation was needed.
A review of a document from “California Department of Health Care Services,” dated 4/17/25,
indicated, “…SUBJECT: NOTICE OF ATTEMPTED EVALUATION…In the event of a
positive…Level I Screening…Level II Mental Health Evaluation is required to determine if the
individual can benefit from specialized services. However .Level II Mental Health Evaluation was not
scheduled for the following reason: Facility staff were unresponsive to two or more separate attempts of
communication within 48 hours of the Level I Screening…”
During an interview and concurrent record review of Resident 11’s “PASSR Level I Screening
and document regarding Level II Screening status on 8/6/25 at 5:15 pm with the Assistant Director of
Nursing (ADON), the ADON confirmed that Resident 11’s Level II document indicated that a PASRR
Level II Screening was not completed due to facility staff unresponsiveness. The ADON stated that her
expectation was for new admissions, staff verified that the PASSRs were completed. The ADON stated that
the PASSRs must be done preadmission. The ADON stated that the facility process to have follow-up was
broken and needed to be fixed. The ADON stated that the broken process was recently identified. The
ADON stated that the risk to Resident 11 if the PASRR II was not completed was that outside services
could have been offered to Resident 11. The ADON acknowledged that the facility policy was not followed.
A review of a facility policy and procedure (P&P) titled, “PASRR Process Policy and
Procedure,” revised 01/01/2025, indicated, “…Procedure…1. Upon admission to
the facility the Admissions Coordinator, Medical Records Director, or designee validates a PASRR Level I is
included in the admission paperwork. If there is no PASRR Level I, the Medical Records Director or
designee contacts the hospital to obtain…3. If a Level II Evaluation is indicated the Social Worker
validates, within a timely period, that a LMHP (Licensed Mental Health Provider) is scheduled to
evaluate…”
3. A review of Resident 131’s “ admission RECORD,” indicated Resident 131 was
admitted in January of 2024 with diagnoses which included, but were not limited depressive disorder (a
persistent feeling of sadness and loss of interest that can interfere with activities of daily living) and
unspecified dementia (loss of memory, language, problem-solving and other thinking abilities that are
severe enough to interfere with daily life), unspecified severity, with other behavioral disturbance, and
anxiety disorder (a nervous disorder characterized by a state of excessive uneasiness and apprehension
that interferes with daily living)
During a review of Resident 131's “Department of Health Care Services Letter,” dated 6/5/25,
the letter indicated a PASRR Level I screening for Resident 131 was completed on 6/5/25, and indicated
Level II Mental Health Evaluation Referral was required for SMI (serious mental illness) and the facility will
be contacted within two to four days to schedule an appointment.
During Review of Resident 131’s “Department of Health Care Services Letter,” dated
6/8/25, the letter indicated, “…UNABLE TO COMPLETE LEVEL II EVALUATION FOR
SERIOUS MENTAL ILLNESS (SMI)…The California Department of Health Care Services (DHCS)
administers the PASRR when the Level I Screening returns a positive result for possible SMI. In the event of
a positive SMI Level I screening, a SMI Level II Mental Health Evaluation is required to determine if the
individual can benefit from specialized services. However, a SMI Level II Mental Health Evaluation was not
scheduled for the following reason:
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555736
If continuation sheet
Page 10 of 51
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555736
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Golden Sonora Care Center
19929 Greenley Road
Sonora, CA 95370
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0645
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Facility staff were unresponsive to two or more separate attempts of communication within 48 hours of the
Level I Screening…
The case is now closed…To reopen the facility must resubmit a new Level I Screening…”
During a concurrent observation and interview on 8/4/25, at 11:32 a.m., Resident 131 was observed sitting
in a wheelchair in the hall next to the nursing station. Resident 131 stated she was cold. It was observed
Resident 131 was not able to respond to or answer questions.
During an interview on 8/4/25, at 11:35 a.m., Licensed Nurse (LN) 4 stated Resident 131 was not verbal,
always cold and born delayed (a developmental delay). LN 4 explained Resident 131 had lived at the facility
for a long time.
During a phone interview on 8/5/25, at 4:30 p.m., Responsible Party (RP) 1 stated Resident 131 was born
with intellectual and behavioral delays. RP 1 explained Resident 131 was taken care of by her parents and
had always had caregivers. RP 1 stated as a child, Resident 131 had learning disabilities and was not sure
if she had received outside services to help address her delays. RP 1 stated prior to coming to this facility
she had lived in another facility in a different town. RP 1 stated the facility had never questioned him
regarding outside services for Resident 131 or her intellectual or behavioral delays. RP 1 stated he was
open to the idea of Resident 131 receiving services. RP 1 stated any service Resident 131 would qualify for
could not hurt. RP 1 stated Resident 131 takes medications for some of her behaviors.
During a concurrent interview and record review on 8/6/25, at 4:04 p.m., the Social Services Director (SSD)
stated Resident 131 sometimes gives staff a hard time with her care. Through record review of Resident
131’s clinical record, the SSD confirmed her Brief Interview for Mental Status (BIMS, structured
evaluation aimed at evaluating aspects of cognition in elderly patients) was a 1, indicating severe cognitive
impairment. The SSD stated Resident 131 has a history of depression and dementia. The SSD stated she
was not aware Resident 131 had intellectual or behavior delays. The SSD stated she does not conduct the
PASRR for residents and stated the ADON completes them for all residents.
During a concurrent interview and record review on 8/6/25, at 5:15 p.m., the Assistant Director of Nursing
(ADON) stated regarding the PASRR process for those that require follow-ups, there was a breakdown in
the process as there was no clear indication of who (staff member) should follow-up and make sure the
PASRR’s are completed. The ADON stated she and other facility staff just became aware of the
broken process this morning. The ADON explained based on the outcome of PASRR level 2 the resident
could qualify for outside services, and this would not be provided if staff did not follow up.
During a concurrent interview and record review on 8/7/25, at 3:51 p.m., the ADON confirmed PASRR level
II was not followed up on and the STATE had not been able to schedule the appointment with the facility.
4. A review of Resident 47’s “admission RECORD,” indicated that Resident 47 was
admitted with diagnoses which included, but were not limited to, bipolar disorder (a mental illness
associated with episodes of mood swings from severe depression to manic highs), other recurrent
depressive disorders (a persistent feeling of sadness and loss of interest that can interfere with
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555736
If continuation sheet
Page 11 of 51
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555736
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Golden Sonora Care Center
19929 Greenley Road
Sonora, CA 95370
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0645
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
activities of daily living), bulimia nervosa (a serious, potentially life-threatening eating disorder causing
binge eating or eating lots of food at one time and purging or attempts to get rid of the food consumed), and
anxiety disorder (a nervous disorder characterized by a state of excessive uneasiness and apprehension
that interferes with daily living).
During Review of Resident 47’s “Department of Health Care Services Letter,” dated
6/8/22, the letter indicated, “…In the event of a positive screening, PASRR regulations require a
more thorough evaluation by an independent clinician contracted with the Department of Health Care
Services (DHCS). The results of this Level II Evaluation are then reviewed by a licensed psychologist in
DHCS and determinations are made regarding the appropriate level of care and recommendations for
specialized services…The results of this Level II Evaluation are provided in the PASRR
Determinization Report attached to this letter. Facility staff will receive a copy of this Determination report,
will discuss the results with you in a timely manner, and will incorporate the recommendations in your
plan…”
During Review of Resident 47’s “Individualized Determination Report,” dated 6/8/22,
the letter indicated, “…This Determination Report is based on a review of the applicant’s
medical and social history which reveals a significant medical condition with mental stressors that require
nursing care…Recommended Specialized Services…Medication Education and
Training…Psychotherapy/Counseling…Individual and/or group and/or family treatment by a
licensed mental health professional…Neuropsychology Consultation…services to gain a better
understanding of cognitive functioning, clarify the primary diagnosis, and provide treatment
direction…”
During a concurrent observation and interview on 8/4/25, at 12:06 p.m., Resident 47 was observed on her
bed in her room and stated she had lived in the facility for six years.
During a concurrent interview and record review on 8/7/25 at 11:26 p.m., the Social Service Assistant
(SSA) 3 stated Resident 47 had been at the facility for a little bit and had diagnoses of bipolar, anxiety, and
depressive disorder. Through review of Resident 47’s electronic clinical record the SSA 3 confirmed
Resident 47 did not have a mental health provider and stated it was her understanding she had not been
seen by one while at the facility. The SSA confirmed Resident 47 had not had a mental health consult while
at the facility. The SSA 3 stated Resident 47 was on medications to treat her mental health diagnoses. SSA
3 stated the mental health consult could help with management of her mental health diagnoses and
medications.
During a concurrent interview and record review on 8/7/25, at 3:51 p.m., the Assistant Director of Nursing
(ADON) stated Resident 47’s PASRR report recommendations should have been followed up on but
were not. The ADON stated her expectation was the mental health consult and neuropsychology
recommendations from Resident 47’s PASRR II should have been shared with her medical doctor
and the consultations should have been ordered. The ADON stated she thought they were completed as
the PASRR was from 2022 and would check to see if the recommendations were implemented. ADON
stated the expectation was these recommendations were followed up on and consults scheduled within two
weeks. The ADON stated the risk if the resident did not receive the PASRR recommendations would be
delay of specialized services and additional therapy and services Resident 47 was entitled to and could
benefit from would not be provided or delayed.
Review of
https://www.medicaid.gov/medicaid/long-term-services-supports/institutional-long-term-care/preadmission-screening-and-re
accessed on 8/20/25, indicated
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555736
If continuation sheet
Page 12 of 51
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555736
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Golden Sonora Care Center
19929 Greenley Road
Sonora, CA 95370
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0645
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
“…PASRR is an important tool for states to use in rebalancing services away from institutions
and towards supporting people in their homes, and to comply with the Supreme Court decision, [NAME] vs
L.C. (1999), under the Americans with Disabilities Act, individuals with disabilities cannot be required to be
institutionalized to receive public benefits that could be furnished in community-based settings. PASRR can
also advance person-centered care planning by assuring that psychological, psychiatric, and functional
needs are considered along with personal goals and preferences in planning long-term care…In brief,
the PASRR process requires that all applicants to Medicaid-certified nursing facilities be given a preliminary
assessment to determine whether they might have SMI or ID. This is called a Level I screen. Those
individuals who test positive at Level I are then evaluated in depth, called Level II PASRR. The results of
this evaluation result in a determination of need, determination of appropriate setting, and a set of
recommendations for services to inform the individual's plan of care .”
Event ID:
Facility ID:
555736
If continuation sheet
Page 13 of 51
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555736
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Golden Sonora Care Center
19929 Greenley Road
Sonora, CA 95370
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Develop and implement a complete care plan that meets all the resident's needs, with timetables and
actions that can be measured.
Based on interview and record review, the facility failed to develop a comprehensive care plan for one of
seven sampled residents (Resident 3) who received hospice care services (a specialized care that provides
physical comfort and emotional, social and spiritual support for people nearing the end of life), when a
hospice care plan was not developed for Resident 3.This failure had the potential to have a negative impact
on Resident 3's quality of life, as well as the quality of care and services received.Findings:Review of
Resident 3's admission Record indicated, Resident 3 was admitted with multiple diagnoses which included
but not limited to chronic obstructive pulmonary disease (COPD - a common lung disease causing
restricted airflow and breathing problems), chronic respiratory failure with hypoxia ( a condition where the
lungs can't adequately oxygenate the blood, leading to low blood oxygen levels), and chronic kidney
disease ( a condition characterized by progressive damage and loss of function in the kidneys).Review of
Resident 3's Hospice Care Coordination Note dated 7/29/25 indicated, Resident 3 was admitted to hospice
care services due to terminal diagnosis of COPD.During a concurrent interview and record review on 8/7/25
at 8:09 a.m., the assistant director of nursing (ADON) stated Resident 3 was receiving hospice care
services. Resident 3's care plans were reviewed with the ADON. The ADON verified a hospice care plan
was not developed for Resident 3. The ADON stated hospice care plan was important to identify the
interventions and care plans. The ADON further stated risks of not having a hospice care plan was that staff
might not know what care and services to provide to Resident 3 and placed Resident 3 at risk of not
receiving appropriate care and services.Review of the facility's policy and procedure titled, Hospice Provision of Care by Outside Providers, dated September 2017, indicated, . The hospice and Center
communicate, establish, and agrees upon a coordinated Plan of Care (POC) reflecting the hospice
philosophy and based on an evaluation of the individual needs of the resident. The POC includes directives
for managing pain and other uncomfortable symptoms, and the care and services the Center and hospice
provide to be responsive to the unique needs of the resident and his/her expressed desire for hospice
care.Review of an undated facility policy and procedure titled, Care Plans, Comprehensive
Person-Centered indicated, .A comprehensive, person-centered care plan that includes measurable
objectives and timetables to meet the resident's physical, psychosocial and functional needs is developed
and implemented for each resident.Assessments of residents are ongoing and care plans are revised as
information about the residents and the residents' condition change.The interdisciplinary team reviews and
updates the care plan.when there has been a significant change in the resident's condition.
Event ID:
Facility ID:
555736
If continuation sheet
Page 14 of 51
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555736
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Golden Sonora Care Center
19929 Greenley Road
Sonora, CA 95370
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0657
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed,
and revised by a team of health professionals.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to update and revise the comprehensive care plan for one of
three sampled residents (Resident 19) who had a pressure ulcer (a skin and tissue injury caused by
prolonged pressure, typically on bony areas of the body), when Resident 19's pressure ulcer care plan was
not updated to reflect his current treatment plan and pressure ulcer stage (pressure ulcers are categorized
into stages based on their severity, ranging from early warning signs to deep tissue damage) after a change
on 6/26/25.This failure placed Resident 19 at risk of not receiving adequate wound care, delayed wound
healing, potential wound complications, and worsen wound condition.Findings:Review of Resident 19's
admission Record, indicated Resident 19 was admitted to the facility with multiple diagnoses which
included but not limited to hemiplegia and hemiparesis following cerebral infarction affecting right dominant
side (refer to paralysis or weakness, respectively, on one side of the body due to brain damage from
stroke), acute posthemorrhagic anemia (low red blood cell count), and generalized muscle
weakness.Review of Resident 19's clinical record titled, Nursing Progress Note dated 6/19/25 indicated, .
Full assessment done upon admission.Skin: During skin assessment, resident was noted with unstageable
(a deep wound where the extent of tissue damage cannot be determined) pressure ulcer to her right
buttocks.Review of Resident 19's wound care assessment dated [DATE] indicated, . Assessment Notes: We
debrided [the process of removing dead, damaged, or infected tissue from a wound] Wound . Wound Type:
Pressure Ulcer, Stage: Stage 4 [most serious wound stage of full thickness tissue loss with exposed bone,
tendon, or muscle] .Review of Resident 19's physician order dated 6/27/25 indicated, Resident 19's right
buttock unstageable pressure ulcer treatment was discontinued, and new treatment was initiated for right
buttock stage 4 pressure ulcer.During a concurrent interview and record review on 8/6/25 at 2:34 p.m., LN 7
stated wound doctor assessed and debrided Resident 19's unstageable pressure ulcer on 6/26/25. LN 7
added after debridement the wound doctor staged Resident 19's pressure ulcer as stage 4 that was
previously unstageable. LN 7 confirmed Resident 19's wound care plan was not up to date. LN 7 stated
Resident 19's pressure ulcer care plan should reflect his current wound condition of stage 4 pressure ulcer
instead of unstageable. LN 7 stated it was important to update the pressure ulcer care plan to provide
consistent care as planned. LN 7 added care plans were a communication tool for other staff to follow and
guide the provision of care. LN 7 further stated if a resident's pressure ulcer care plan was not updated then
it could lead to a bad outcome including all the way to death of the resident.During a concurrent interview
and record review on 8/6/25 at 10:21 a.m., Licensed Nurse (LN) 5 stated nurses were responsible for
updating and revising resident's wound care plan. LN 5 confirmed Resident 19's pressure ulcer care plan
indicated Resident 19 had unstageable pressure ulcer to right posterior buttock. LN 5 stated Resident 19's
pressure ulcer care plan was not updated to reflect current status of stage 4. LN 5 stated wound care plans
were for directing staff and providing guidance on how to care for the wound properly and deliver
appropriate interventions.During an interview on 8/6/25 at 11:25 a.m., the nurse practitioner (NP) 1 stated
that his expectation was for staff to update residents' pressure ulcer care plans to reflect wound changes
and new wound care orders as prescribed.During a concurrent interview and record review on 8/7/25 at
8:09 a.m. the assistant director of nursing (ADON) confirmed Resident 19's pressure ulcer care plan did not
reflect his current pressure ulcer stage and treatment. The ADON stated Resident 19's pressure ulcer care
plan should have been updated when wound changed from unstageable to stage 4 pressure ulcer. The
ADON stated she expected nurses to update residents' pressure ulcer care plan timely including the
change in treatment
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555736
If continuation sheet
Page 15 of 51
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555736
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Golden Sonora Care Center
19929 Greenley Road
Sonora, CA 95370
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0657
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
orders. The ADON stated it could affect residents' wound care if not identified correctly in their care
plan.Review of the facility provided document, Wound Care/Treatment Nurse job description, revised July
2022, indicated, . wound care/treatment nurse . Consult and coordinate with the interdisciplinary team [IDT
- is a group of professionals from different fields who collaborate to achieve a common goal, often involving
the integration of diverse perspectives and expertise] and healthcare professionals to plan, implement and
evaluate individualized resident care plan.Review of the facility's policy and procedure titled, Skin Integrity,
dated July 2025, indicated, . In an effort to maintain the resident's optimal level of skin integrity and promote
healing of skin ulcers/pressure ulcers/wounds, the facility has a systematic approach and monitoring
process for evaluating and documenting skin integrity. 6. If skin impairment is noted after admission . c.
Implement new interventions as needed. Document on the resident's care plan. 9. f. Update the care plan .
Event ID:
Facility ID:
555736
If continuation sheet
Page 16 of 51
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555736
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Golden Sonora Care Center
19929 Greenley Road
Sonora, CA 95370
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0658
Ensure services provided by the nursing facility meet professional standards of quality.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility did not ensure the safe storage and handling of
hazardous medications (HD - medications that pose potential risks to healthcare workers, patients, or the
environment during handling, preparation, administration, or disposal). Additionally, continuous glucose
monitoring (CGM) was not used safely according to standards of practice and manufacturer specifications
with a census of 172, when:1. Hazardous drugs were stored in active storage areas without warning labels
in the facility's medication cart at North-B station, and Finasteride (HD), a drug that blocks hormone
production, was administered to one resident (Resident 169) out of 12 residents observed for medication
administration without gloves on at South station.2. The facility lacked a policy, staff training, and physician
review of medications that could affect or interfere with accurate blood sugar measurement when using a
Continuous Glucose Monitoring device on diabetic (blood sugar disease) residents. This issue was
observed in three out of 12 residents (Resident 1, Resident 27, and Resident 104).These practices could
potentially contribute to adverse health outcomes for both nursing staff and residents.Findings:1.During a
concurrent observation and interview of the facility's medication cart at North-B station, on 8/5/25, at 9 AM,
accompanied by Licensed Nurse (LN) 9, the cart stored medications in a bubble pack (a card that
packages the pills within small and clear plastic bubbles (or blisters)) for the HD finasteride for two
residents, and divalproex (drug used for mood disorder) for one resident without any warning label for safe
handling. LN 9 stated having the hazard warning on the label or in the Medication Administration Record (or
MAR) would be helpful and a good reminder to use gloves when handling them. During a medication
administration observation, with LN 4, at South station, on 8/6/25, at 8:30 AM, LN 4 administered the
finasteride pill along with other medications to Resident 169 without the use of gloves on her hands.During
an interview with LN 4, at South hallway, on 8/6/25, at 8:53 AM, LN 4 stated she forgot to have gloves on
and the medication label or the MAR lacked hazardous warnings for this drug. LN 4 stated she had seen
the hazard label on finasteride and other drugs in the past and was not sure why Resident 169's finasteride
did not have the warning label.During an interview with the Assistant Director of Nursing (ADON), on
8/7/25, at 2:12 PM, the ADON stated the facility relied on the pharmacy to label the medications for hazard
risks and the nurses should enter the risks in the medication administration record (MAR) for safe use and
administration.A review of the Center for Disease Control's National Institute for Occupational Safety and
Health (CDC, and NIOSH, federal agencies that set standards of safety in health care) document, titled
Managing Hazardous Drug Exposures: Information for Healthcare Settings, dated 12/2024, indicated
.Workplace exposure to hazardous drugs can result in negative acute and chronic health effects in
healthcare workers including adverse reproductive outcomes .Efforts should be made to reduce all worker
exposures to hazardous drugs. Occupational exposure to hazardous drugs merits serious consideration, as
workers may be exposed daily to multiple hazardous drugs over many years. NIOSH suggests careful
precautions and safeguards to protect workers, fetuses, and breastfed infants. Further review of the
document indicated to use a single glove for handling intact tablets and double gloves for handling oral
liquid forms of the hazardous medications as directed. The NIOSH list included finasteride and divalproex
as HD to be handled with gloves during medication administration.
https://www.cdc.gov/niosh/docs/2023-130/default.html and
https://www.cdc.gov/niosh/docs/2025-103/default.htmlA review of the facility's policy, titled Hazardous
Medication Administration , dated 10/2019, indicated .The purpose of this policy is to outline safe handling
precautions and standard processes for healthcare providers to minimize exposure when handling
hazardous drug.Hazardous drugs are drugs that
Residents Affected - Few
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555736
If continuation sheet
Page 17 of 51
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555736
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Golden Sonora Care Center
19929 Greenley Road
Sonora, CA 95370
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0658
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
pose a potential health risk to workers who may be exposed to them during receipt, transport, preparation,
administration, or disposal. These drugs require special handling because of their potential to cause
toxicity.Health care professionals handling hazardous drugs will receive appropriate training.Pharmacy will
include standard warnings on medication labels to alert HCPs (Health care Professionals).2a. During a
medication pass observation, in the [NAME] hallway, accompanied by LN 6, on 8/4/25, at 9 AM, LN 6
entered Resident 1's room while she was having her breakfast. LN 6 administered six oral medications then
measured Resident 1's blood sugar by using a CGM reader device. LN 6 then administered insulin
Humalog (a drug to treat blood sugar disease) based on the blood sugar readings. The CGM reader device
had a faded handwritten marker with Resident 1's name on it.A review of Resident 1's MAR, dated 8/2025,
indicated a doctor's order to attach a sensor patch to Resident 1's skin and replace it every 2 weeks as
follows, .(brand name of CGM) Sensor.Inject 1 device subcutaneously one time a day every 14 day(s).Start
Date 3/2/25.The MAR also indicated acetaminophen plain (mild pain reliever) and Norco-10 (a combination
pain reliever that contains acetaminophen) which were used frequently by Resident 1.The MAR and
doctor's order did not specify how often to address blood sugar fluctuations using the CGM device or the
effect of acetaminophen on the device's accuracy. Resident 1's record did not include calibration with
traditional finger stick measurements (comparing blood sugar measurements from the device and from a
sample of blood from the fingertip) if needed.2b. During a medication pass observation, in the [NAME]
hallway, accompanied by LN 6, on 8/4/25, at 9 AM, LN 6 entered Resident 27's room while she was having
her breakfast. LN 6 measured Resident 27's blood sugar by using the CGM reader device and verbally
communicated the blood sugar number to Resident 27. The reader device had a faded, hand-written writing
that had Resident 27's name on it. LN 6 stated Resident 27 wanted to know her blood sugar number at the
same time as her roommate got a blood sugar reading.A review of Resident 27's MAR, dated 8/2025,
indicated doctor's orders as follows: .(brand name of CGM) Sensor.Inject 1 device subcutaneously one time
a day every 14 day(s).Start Date.1/7/25.Blood Sugar check Q HS [at bedtime]-Start Date.2/5/25.Ascorbic
Acid Tablet [vitamin C].Give 1 tablet by mouth one time a day for supplement.StartDate.12/28/24.
Acetaminophen oral tablet 500 mg [a unit of measure]; Give 2 tablets by mouth every 8 hours as needed for
pain.Start date.1/2/25.Further review of Resident 27's MAR did not specify how often to address blood
sugar fluctuations using the CGM device or the effect of acetaminophen and vitamin C on the device's
accuracy. Resident 27's record did not include calibration with traditional finger stick measurements if
needed.2c. During a medication pass observation, in the South hallway, accompanied by LN 4, on 8/6/25,
at 8:29 AM, LN 4 administered 8 medications to Resident 104 including Aspirin and Vitamin C. Resident
104 was on diabetic medications including insulin and had a CGM device to measure blood sugar.A review
of Resident 104's MAR, dated 8/2025, indicated the doctor's orders as follows: .(brand name of CGM)
Sensor.Inject 1 device subcutaneously one time a day every 14 day(s).Start Date.12/25/24.Ascorbic Acid
Tablet .Give 1 tablet by mouth one time a day for supplement.Start Date.11/07/24. Aspirin.Low Dose Oral
Tablet Delayed Release.Give 1 tablet by mouth one time a day.Start Date.11/07/24.Resident 104's record
did not address the effect of aspirin and vitamin C on the device's accuracy.In an interview with LN 6, at
[NAME] station, on 8/5/25, at 10:35 AM, LN 6 stated she had two residents that were using the CGM
devices, and she followed the doctor's order for use.During an interview with the Assistant Director of
Nursing (ADON), in a conference room, on 8/7/25, at 2:22 PM, the ADON stated the facility did not have a
written policy on the use of CGM devices as they have become more common recently. The ADON stated
they followed the doctor's orders and manufacturer recommendations of the device. The ADON stated they
had not provided any training for the nursing staff on the use of CGM devices and what
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555736
If continuation sheet
Page 18 of 51
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555736
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Golden Sonora Care Center
19929 Greenley Road
Sonora, CA 95370
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0658
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
steps to take to address the calibration of the devices and/or drug-device interactions. The ADON stated
some residents came to the facility with their own and they continued to use the device at the facility.Review
of American Diabetic Association's standards of care in the journal Diabetes Care, titled, Diabetes
Technology: Standards of Care in Diabetes-2025, accessed on 8/13/25, the document indicated, .When
prescribing a device, ensure that people with diabetes and caregivers receive initial and ongoing education
and training.Health care professionals working with diabetes technology should ensure that competencies
are established within the health care team based on their specific roles and within specific settings. The
standard of care further indicated .The assessment of competencies in diabetes technology is crucial for
prescribers, certified diabetes and education specialists, pharmacists, nurses, and anyone involved in the
care of people with diabetes.People who wear CGM devices should be educated on potential interfering
substances and other factors that may affect accuracy .Sensor interference due to several
medications/substances is a known potential source of CGM measurement errors. While several of these
substances have been reported in the various CGM brands' user manuals, additional interferences have
been discovered after the market release of these products. Therefore, it is crucial to routinely review the
medication list of the person with diabetes to identify possible interfering substances and advise them
accordingly on the need to use additional BGM (Blood Glucose Monitoring) if sensor values are unreliable
due to these substances. The documents listed Vitamin C could affect the [brand name of the device used
by Resident 1, Resident 27, and Resident 104] with a higher sensor readings than actual glucose.
https://diabetesjournals.org/care/article/48/Supplement_1/S146/157557/7-Diabetes-Technology-Standards-of-Care-inRevie
of the manufacturer of (brand named device) CGM, titled IMPORTANT SAFETY INFORMATION [Brand
named device], accessed on 8/13/25, the document indicated .[Brand named device] Sensor users: Taking
ascorbic acid (Vitamin C) supplements while wearing the Sensor may falsely raise Sensor glucose
readings. Taking more than 500 mg of ascorbic acid per day may affect the Sensor readings which could
cause you to miss a severe low glucose event. Ascorbic acid can be found in supplements including
multivitamins.Severe dehydration and excessive water loss may cause inaccurate Sensor glucose readings.
https://www.freestyle.[NAME]/us-en/safety-information.htmlReview of the facility provided CGM
manufacturer document, titled Important Safety Information, dated 7/2021, the document indicated, .What
to know about interfering substances such as Vitamin C and Aspirin: Taking ascorbic acid (vitamin C) while
wearing the Sensor may falsely raise Sensor glucose readings. Taking salicylic acid (used in some pain
relievers such as aspirin and some skin care products) may be slightly lower Sensor glucose readings. The
level of inaccuracy depends on the amount of the interfering substance active in the body .
Event ID:
Facility ID:
555736
If continuation sheet
Page 19 of 51
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555736
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Golden Sonora Care Center
19929 Greenley Road
Sonora, CA 95370
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0688
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM
and/or mobility, unless a decline is for a medical reason.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to provide appropriate interventions for one of thirty-eight
sampled residents (Resident 14), when Resident 14's hand splint (a device designed to protect and support
painful, swollen or weak joints and their surrounding structure) used to address Resident 14's hand
contractures (a permanent shortening of muscle, tendon, or scar tissue producing deformity or distortion)
were not followed up by Occupational Therapy or facility staff. This deficient practice placed Resident 14 at
risk for further decline related to her hand contractures. Findings:Review of Resident 14's admission
RECORD, indicated Resident 14 was admitted with diagnoses which included, but were not limited to
spinal stenosis (occurs when the space around the spinal cord becomes too narrow and irritates the spinal
cord and/or nerves that branch off it causing symptoms of back or neck pain and tingling in your arms or
legs), multiple sclerosis (MS, an autoimmune disease that attacks the protective sheath around nerve cells
in the brain and spinal cord, disrupting communication between the brain and the body and causing
symptoms like vision problems, weakness, numbness, and loss of coordination), traumatic hemorrhage of
cerebrum (occurs when blood flow to a part of the brain is interrupted, leading to brain cell death from lack
of oxygen and nutrients) muscle weakness, and depression (a persistent feeling of sadness and loss of
interest that can interfere with activities of daily living). Review of Resident 14's OT (Occupational Therapy)
Evaluation & Plan of Treatment, dated 4/28/25, indicated .Objective Progress / Short-Term Goals.New
Goal.Patient will perform OT recommended AARM [assisted active range of motion] of R [right] hand digits
and fine motor skill exercises for B [both] hands for 10+ [plus] min [minutes].rest breaks as needed in order
to increase independence during self care and decrease stiffness, tone, pain and risk for further
contracture.Musculoskeletal System Assessment.RUE [right upper extremity].Hand =
Impaired.Contracture.Functional Limitations Present d/t [due to] Contracture = Yes.Functional Limitations as
Result of Contracture.R hand.Device.Current Orthotic Device [splint].To further assess and
order/fabricate.During a concurrent observation and interview on 8/4/25, at 3:10 p.m., with LN 22 in
Resident 14's room, LN 22 confirmed Resident 14 was not wearing a hand splint on her right hand.
Resident 14's right hand was observed to be curled up and she was observed not to be able to open her
right hand. Resident 14 stated she had had a hand splint in her dresser drawer next to her bed. Resident 14
stated the hand splint helps her when she wears it, but it does not get placed on her. During an interview on
8/7/25, at 10:41 a.m., Restorative Nurse Assistant (RNA) 1 stated she was familiar with Resident 14 and
had placed her hand splints on her a few hours ago. RNA 1 said she only started working with Resident 14
RNA this past Monday (8/4/25) and prior to then Resident 14 did not receive RNA services. RNA 1 stated
Resident 14 wears hand splints on both hands. RNA 1 explained that Resident 14 wears a right-handed
splint during the day and her left hand uses a different splint that was applied at night. RNA 1 stated the OT
1 provided her training on how she was to place Resident 14's hand splints. RNA 1 explained Resident 14
feels better with the use of her hand splints. RNA 1 stated that for residents with hand contractures the use
of hand splints help relieve pressure and prevent the clenched hand from digging nails into their skin.During
a concurrent observation and interview on 8/7/25, at 11:44 a.m., Resident 14 was observed in the therapy
room. Resident 14 stated she had been at the facility since April (4/2025), and stated she had MS and claw
hands. Resident 14 stated PT (physical therapy) was helping her and stated as of this week staff had been
consistent in placing her hand supports on her to wear each day. During a concurrent observation and
interview on 8/7/25, at 1:48 p.m., Resident 14 was observed wearing a hand/wrist support device on
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555736
If continuation sheet
Page 20 of 51
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555736
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Golden Sonora Care Center
19929 Greenley Road
Sonora, CA 95370
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0688
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
her right hand. Resident 14 explained starting earlier this week, facility staff were applying and removing
her hand support device. Resident 14 explained before this, while at the facility her family member had
been applying and removing the hand splint that had been brought from home. Resident 14 further
explained she wore a hand splint at home prior to coming to the facility. During an interview on 8/7/25, at
2:30 p.m., the Occupational Therapist (OT) stated she started working at the facility recently and was not
working at the facility when Resident 14 was admitted and did not perform her initial OT assessment. The
OT stated it was her understanding Resident 14's family was involved with her use of splints. The OT stated
the splints used for Resident 14 are called Static Resting Hand splints. The OT stated it was her
understanding after Resident 14 was admitted her family was applying the splints. The OT stated she was
not able to preview Resident 14's previous OT assessments and was not sure if she had been seen
previously at the facility for use of the splint. The OT stated the use of hand splints was needed for Resident
14 to prevent contracture. The OT stated she completed Resident 14's assessment earlier in the week and
reported it to her supervisor. The OT stated Resident 14's splints were being applied by the therapist, and
they were monitoring for complications. The OT stated it was a reversible splint which means it can be
applied to either the right or left wrist/hand. The OT stated that if a resident was admitted in April they would
need to be assessed for the use of splint and if family's or residents' preference was to use a splint then this
would need to be documented in the clinical record. During an interview on 8/7/25, at 3:40 p.m., Family
Member (FM) 2 stated Resident 14's fingers had been curly up and they were trying to counteract it with
use of the hand splint. FM 2 stated Resident 14 was requesting to wear hand splints when she lived with
him and would wear them at home for a few hours each day. During an interview and record review on
8/7/25, at 12:46 p.m., the Director of Rehabilitation (PT) stated Resident 14's family member was coming
into the facility and placing Resident 14's hand splint on her. The PT stated Resident 14 had a diagnosis of
MS, and she could not actively open her hands, but could passively which meant someone had to open her
hands for her. The PT explained Resident 14 was reassessed by physical therapy on 8/4/25 and as of this
last Monday, the restorative nursing assistant (RNA) was applying her right hand splint each morning. The
PT explained the plan was to perform education and training for staff to apply Resident 14's left-hand splint
but they have not passed this on to nursing staff yet. The PT confirmed Resident 14 use of her hand splint
was not being addressed by facility staff prior. The PT stated Resident 14 now had a plan in place for
ensuring she was wearing her hand splints. The PT stated originally physical therapy was only going to see
Resident 14 for spinal stenosis and then discharge her home but that planned changed to long term due to
her family not being able to provide care for her. The PT stated Resident 14 was admitted on [DATE] and
acknowledged Resident 14 should have worn her hand splints daily to prevent contractions. The PT stated
the main point of the hand splints was to prevent further contracture. The PT stated Resident 14 wanted to
wear the hand splints for comfort. The PT explained hand splints could be effective in reducing discomfort
and therapy treats the whole person. Through a record review of Resident 14's physical therapy
assessment dated [DATE], the PT stated there was an assessment completed for Resident 14's hand
contractures. The PT stated she did not believe the therapist did a care plan to address her hand
contractures or splints. The PT explained there was training provided for the family in terms of applying the
hand splints. The PT stated this was a nursing staff responsibility and staff should have been trained
regarding Resident 14's hand splints. The PT stated the risk to the residents if they were not having their
hand splints applied would be potential contractures, decline in comfort and not allowing for resident
preference.During an interview on 8/7/25, at 3:15 p.m., the PT stated the hand splints wore worn to
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555736
If continuation sheet
Page 21 of 51
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555736
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Golden Sonora Care Center
19929 Greenley Road
Sonora, CA 95370
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0688
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
maintain range of motion. The PT stated the hand splints could have been in conjunction with physical and
occupational therapy. The PT acknowledged she knew the family was placing them on Resident 14 since it
was her preference to wear them. During an interview and record review on 8/7/25, 3:48 p.m., the PT
confirmed she could not locate any information regarding the hand splints being addressed by staff in
Resident 14's clinical record. During an interview and record review on 8/7/25, at 3:51 p.m., the Assistant
Director of Nursing (ADON) stated Resident 14's family had brought in her hand splints from home. The
ADON stated her expectation was if physical and occupational therapy were aware a patient wanted to
wear splints then they should have gone through proper channels. The ADON stated there was no order for
Resident 14 to wear hand splints. The ADON stated the use of the hand splints should have been care
planned and this was important so nursing staff are aware of the splints, and they can be applied properly.
The ADON stated Resident 14 had her hand splints in her drawer. The ADON stated Resident 14 wanted to
put them on and needed help. The ADON stated there was a risk of misuse of the splint or they could be
applied incorrectly and cause skin impairment if staff were not properly trained in their use. The ADON
stated if staff were not trained on their use there was the risk of Resident 14 not being able to use the
splints because she cannot apply them herself and needed assistance. During a phone interview on
8/18/25, at 10:00 a.m., FM 3 stated Resident 14 started having symptoms of MS about 20 years ago and
her symptoms have increased. FM 3 stated she had bought a hand brace online for Resident 14 to wear.
FM 3 stated Resident 14's fingers were curly in due to her MS, and she was wearing the brace to help
strengthen her fingers. FM 3 stated shortly after Resident 14 was admitted , the Physical Therapy Director
(PT) had met with them and told them she was ordering a hand brace for Resident 14 to wear. FM 3 stated
the physical therapy director had explained to them the hand braces the facility provided would work better
for Resident 14. FM 3 stated no staff from the facility were placing the hand brace on Resident 14. FM 3
stated the facility should place the hand splints on Resident 14. FM 3 explained she worked every day, and
it had always been her understanding staff would be taking care of the implantation of the hand brace for
Resident 14. Review of facility Policy & Procedure titled Policy: Physical Restraints and Enablers/Devices California, dated 2/2025, indicated, .Definition.A physical restraint is defined as, Any manual method,
physical or mechanical device, equipment or material attached or adjacent to the resident's body that meets
all of the following criteria .is attached or adjacent to the residents body.Cannot be removed easily by the
resident.Restricts the resident's freedom of movement or normal access to his/her body .If it is determined
that a resident has a symptom necessitating the use of a physical or a mechanical device, the Device
Evaluation is completed prior to the device being initiated annually and on change of condition, if the
condition affects the use of the device.The EFFECT NOT THE INTENT is evaluated to determine if the
device is used is a restraint or an enabler. If it is determined that restraint usage is needed, the least
restrictive device is used. Devices may include but are not limited to the following.Leg/arm/hand devices.If
the device is not considered restraining, then a physician order is required.The resident and/or
representative is provided risks/benefits of restraint use or enabler/device, and consent obtained prior to
implementation of the device.The care plan is updated for the device use with the goal of the least
restrictive measures.The resident is evaluated using the Device Evaluation on admission, re-admission,
annually and with significant change in condition (as the condition change applies to the use of the restraint
or device), for the continued need for the device and evaluation of the effect on the resident.
Event ID:
Facility ID:
555736
If continuation sheet
Page 22 of 51
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555736
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Golden Sonora Care Center
19929 Greenley Road
Sonora, CA 95370
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
Based on observation, interview, and record review, the facility failed to ensure resident's environment
remained free of accident hazards for a census of 173 when:1. oxygen signage was not posted outside the
door of Resident 36 who was receiving oxygen; and,2. Resident 119, diagnosed with dementia (a decline in
mental ability severe enough to interfere with daily life) and a history of exit-seeking behavior, eloped
(leaving a healthcare facility or care setting without authorization or discharge, often due to confusion,
disorientation, or a lack of safety awareness, putting them at risk of injury or even death) from the facility
unsupervised, and was missing for an unknown period of time before being found down the street by
family.This failure placed residents at risk of injury due to fire hazards and placed Resident 119 at risk for
injury.Findings:1. Review of Resident 36's admission Record indicated Resident 36 was admitted with
multiple diagnoses which included but not limited to chronic obstructive pulmonary disease (COPD - a
common lung disease causing restricted airflow and breathing problems) and heart failure (a condition
where the heart cannot pump enough blood to meet the body's needs).Review of Resident 36's physician
order dated 7/22/25, indicated, Oxygen 2 liters per minute via nasal cannula [a flexible tube used to deliver
oxygen into the nostrils] as needed for oxygen level below 90During a concurrent observation and interview
on 8/4/25 at 10:45 a.m., the director of nursing (DON) confirmed Resident 36 was receiving oxygen via
nasal cannula in her room. The DON confirmed an oxygen in use signage was not posted outside of
Resident 36's room. The DON stated a signage should have been posted outside of Resident 36's room
indicating oxygen was in use inside the room. The DON further stated that oxygen signage was important
to alert staff and visitors that residents were using oxygen to prevent fire hazards and ensure safety.Review
of the facility's Policy and Procedure titled Respiratory Care; Oxygen Administration dated December 2017,
indicated, . Policy Statement: Oxygen is provided in accordance with physician's orders, state and federal
regulation, and standards of practice. Oxygen Administration: c. No Smoking signs are posted in
accordance with State and Federal regulation. d. Smoking material is not used, maintained, or stored, in
resident rooms or areas where oxygen is in use. 5. The Center observes precautions to prevent explosions,
fire, etc. that are associated with oxygen use and storage. a. Smoking is prohibited in areas where oxygen
is in use.2. A review of Resident 119's admission RECORD, indicated Resident 119 was admitted with
diagnoses which included difficulty walking and dementia.Review of Resident 119's BRIEF INTERVIEW
FOR MENTAL STATUS (BIMS) (a tool that healthcare providers use to assess a person's cognitive
function), dated 7/19/25, indicated, Resident 119 had a BIMS score of 10, which indicated moderate
impairment (when a person has some trouble remembering, learning new things, concentrating, or making
decisions that affect their everyday life). Review of Resident's 119's behavior monitors care plan (a
document that outlines a patient's care needs, diagnosis, treatment goals, and nursing orders), dated
7/19/25, indicated . Behavior Monitors.[Resident 119] has a diagnosis of: Dementia.Physical Behaviors
Directed at Others.Verbal Behaviors Directed at Others.Socially Inappropriate Behaviors.[Resident 119] will
have reduced and manageable behaviors through the review date.Review of Resident's 119's fall care plan,
dated 7/19/25, indicated . [Resident 119] is a high risk for falls r/t [related to] Confusion, Gait/balance
problems, Unaware of safety needs.A review of Resident 119's Progress Notes, dated 8/2/25, at 12:37
p.m., indicated .Alert Charting Elopement.Physical and mental status prior to elopement,
functional/cognitive ability, staff response to event.Resident left facility AM shift charting.Vitals.Spoke with
dtr: [daughter, name redacted, Responsible Party (RP) 2] @ [at] SNF [Skilled Nursing Facility] and said that
she came to p/u [pick up] her mother for lunch and she found her on a street: [name of street, redacted]: dtr,
signed her out @ 10:45 and
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555736
If continuation sheet
Page 23 of 51
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555736
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Golden Sonora Care Center
19929 Greenley Road
Sonora, CA 95370
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
returned @ 12:15. Dtr, is requesting wonder guard. [provides a wander management solution for senior
patients and resident safety] Will f/u [follow up] and monitor.During a concurrent observation and interview
on 8/5/2025, at 8:43 a.m., Resident 119 was observed in her room, and stated she likes to walk as much as
she can and enjoys the sun outside. Resident 119 stated she had a bracelet on her left ankle that was
placed on her last night. Resident 119 stated last Saturday or Sunday she was outside by herself, and her
family member witnessed that she was outside and told her to get in the car. During a phone interview on
8/5/25, at 11:00 a.m., Family Member (FM) 1 stated he and RP 2 had found Resident 119 outside of the
facility at the end of the road. FM 1 explained Resident 119 was by herself, and they asked her to get into
their car, and she did. FM 1 stated Resident119 told them she went out for a walk. FM 1 stated Resident
119 was forgetful. FM 1 explained they drove back to the facility to check her out for lunch. FM 1 stated they
told the facility where they had found Resident 119.During a concurrent observation and interview on
8/5/2025, at 12:36 p.m., with RP 2, in the facility's hallway, RP 2 stated Resident 119 was admitted into the
facility for a broken pelvis approximately two weeks ago. RP 2 stated Resident 119 has dementia, and she
lived with her prior to her admission. RP 2 explained when Resident 119 was admitted into the facility she
was not able to sign any paperwork due to her reduced cognition. RP 2 stated she did not understand how
Resident 119 was able to walk out of the facility unattended if the facility deemed her not able to sign
paperwork. RP 2 stated the facility told her that Resident 119 was confused. RP 2 explained this last
Saturday (8/2/25), her and FM 1 were driving to the facility to take Resident 119 to lunch, and as they were
driving down the road, they saw Resident 119 on a (name redacted) adjacent street, and they helped
Resident 119 into their car. RP 2 stated she came into the facility and asked where Resident 119 was, but
facility staff did not know where she was and could not locate her. RP 2 stated the previous week Resident
119 had called from her personal cell phone and told her that she was locked out of the facility and could
not find her way back in. RP 2 stated she believes Resident 119 went out a back door and was locked
outside, behind the facility. RP 2 stated Resident 119 was confused. RP 2 stated after the incident she
spoke with someone from the facility regarding how Resident 119 was locked outside and the person told
her they would take care of it. RP 2 stated she had spoken to the Social Services Assistant (SSA 2) on the
afternoon of 8/4/25 and he told her Resident 119 was just then having the wander guard put on. RP 2
stated she was upset because after the elopement on Saturday (8/2/25) she was told by the nurse
Resident 119 would get a wander guard on that day. RP 2 stated Resident 119 did not receive the wander
guard until yesterday (8/4/25) at 4:31 p.m. RP 2 stated there had been no facility meeting regarding
Resident 119's elopement nor had staff reached out to her regarding safety measures put in place. It was
observed RP 2 was having to redirect Resident 119 to stay with FM 1 and FM 1 would try to escort
Resident 119 away from the conversation. RP 2 stated they were taking Resident 119 home as she was
being discharged .During an interview on 8/6/25, at 3:22 p.m., CNA 4 stated Resident 119 was the
sweetest lady and wandered around the facility. CNA 4 stated he did not receive any information regarding
her wandering or not being able to walk outside of the facility by herself. CNA 4 stated residents would need
to make sure they sign the binder when leaving the facility. CNA 4 stated some residents with dementia
cannot be left unattended due to safety reasons. During a concurrent interview and record review on
8/6/25, at 3:32 p.m., LN 19 stated Resident 119 was very nice, pleasant, coherent, but forgetful. LN 19
stated Resident 119 walks around a lot but never leaves the facility without the knowledge of the staff.
During a clinical review of Resident 119's electronic clinical record, LN 19 confirmed there was a nursing
note dated 8/2/2025, written by LN 20 indicating Resident 119 was found outside near the street. LN 19
stated when a resident was
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555736
If continuation sheet
Page 24 of 51
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555736
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Golden Sonora Care Center
19929 Greenley Road
Sonora, CA 95370
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
found unattended outside the facility boundaries and was not out on pass, the process was to notify the
DON and the Administrator. LN 19 explained staff will monitor the residents closely and get a statement and
the nurse or supervisor will complete an investigation. LN 19 stated the incident was endorsed to the night
shift, and they thought staff took care of it. LN 19 stated there would need to be follow up charting, including
alert charting and care plans related to the incident. LN 19 confirmed through record review there was not
any follow up charting or care plans addressing Resident 119's elopement on 8/2/25. LN 19 stated
management needs to do their own investigation to prevent an elopement from happening again. LN 19
stated if the residents continue to elope, they were at risk for falls which could cause bone injury and
fracture, they could be hit by a car, and/or could become lost. During a concurrent interview and record
review on 8/6/25, at 4:01p.m., CNA 5 stated they work the evening shift, and Resident 119 was active,
loves to walk, was always friendly, uses a walker, and needs supervision. CNA 5 stated they had seen
Resident 119 walking in the parking lot before, and she enjoyed looking for flowers. CNA 5 stated they had
never heard Resident 119 was found outside the facility or on the street. CNA 5 stated if Resident 119 was
to elope from the facility the obvious risk was her getting lost and being hit by a vehicle. CNA 5 stated this
would be a safety issue. CNA 5 stated there was an elopement/wander guard binder at the nursing station,
and through review of the binder CNA 5 confirmed Resident 119 was on the list as of 8/4/25.During a
concurrent interview and record review on 8/6/25, at 5:15 p.m., the Assistant Director of Nursing (ADON)
stated Resident 119 was not eloping and she was outside waiting for RP 2 to pick her up. Through clinical
review of Resident 119's electronic health record, the ADON confirmed Resident 119 had received a BIMS
score of 10 on her admission date of 7/20/25 which indicated she was cognitively impaired. ADON
acknowledged a resident with a BIMS score of 10 should not been left outside unattended and without
supervision. The ADON stated she felt like her cognition was dependent on the time of day and
acknowledged a resident who was confused could seem to communicate appropriately. The ADON stated
RP 2 was coming to pick up Resident 119 and the resident went outside unsupervised because she likes to
go outside and she was enjoying the weather. The ADON stated her understanding of the event on 8/2/25
was Resident 119 was found outside on the sidewalk next to the road by RP 2 and other family members.
The ADON stated after the incident the RP 2 told staff that Resident 119 was not safe and requested
Resident 119 have increased supervision and wanted her to wear a wander guard. The ADON stated
access to the wander guard was not available since it was the weekend and they were stored in her office.
The ADON stated Resident 119 should have had increased supervision along with alert charting due to the
elopement. The ADON confirmed Resident 119's electronic clinical record did not include follow up charting
after the elopement incident and confirmed there was only one nursing note detailing the events on 8/2/25
written by LN 20 in the clinical record. The ADON confirmed there was no documentation in Resident 119's
clinical record the Medical Doctor (MD) was informed, or alert charting was performed for Resident 119.
The ADON stated her expectation after the incident was that the MD should have been notified so that
appropriate interventions could be implemented and at that time the LN could have received the order for a
wander guard. The ADON stated there should have been an IDT note from management in Resident 119's
chart and acknowledged this was not completed. The ADON stated the collective risk if these measures
were not completed would be the residents' safety could be affected. During an interview on 8/7/25, at
10:48 a.m., the SSA 2 stated Resident 119 had episodes of confusion and her BIMS score of 10 indicated
her cognition was moderately impaired and she should be supervised. The SSA stated the BIMS was a
mental status assessment and he conducted Resident 119's BIMS assessment upon her admission into
the facility. The SSA 2 stated Resident 119 presents well and seems
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555736
If continuation sheet
Page 25 of 51
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555736
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Golden Sonora Care Center
19929 Greenley Road
Sonora, CA 95370
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
more cognitively intact than she was. The SSA 2 stated Resident 119 should wear a wander guard and
have supervision in the facility's enclosed garden rather than being allowed to go outside the facility
unsupervised. SSA 2 stated Resident 119 was found down the street and this did not go over well with RP
2, and she was very upset. During an interview on 8/7/25, at 11:15 a.m., CNA 7 stated Resident 119 was
pleasant, liked to socialize and enjoyed conversations. CNA 7 stated she observed Resident 119 coming
and going outside without supervision. CNA 7 explained she would want Resident 119 to have supervision
and frequent rounding. CNA 7 further explained she was working on Saturday (8/2/25) and remembered
RP 2 was upset because Resident 119 was found up on the hill on a nearby street.During a phone
interview on 8/7/25, at 12:38 p.m., RP 2 stated Resident 119 was locked out of the facility prior to the
incident over the weekend. RP 2 stated she had concerns regarding Resident 119's safety at the facility. RP
2 stated she called the facility twice regarding the incident and talked to someone at the front desk
regarding Resident 119's wandering and her being locked out of the facility. Review of facility Policy &
Procedure titled Policy: Elopement/Wandering, dated 2/2025, indicated .The center evaluates residents for
wandering and/or seeking behavior and implements appropriate interventions as indicated via the
evaluation process.Definition.Elopement: The resident/patient exits the Center without staff knowledge OR
the resident/patient enters an unsafe area without staff knowledge or presence.Examples of
elopement/non-elopement include.A resident is found in the parking lot of the Center by a staff or visitor
without staff knowledge or presence. This is elopement.Procedure.At admission, the licensed nurse (LN)
completed the Nursing admission Evaluation, to determine the resident's risk for wandering/elopement.The
LN gathers as much information as possible at the time of admission from the family, significant other, or
responsible party regarding previous elopement attempts or desire to leave the premises.Based on the
results of the Elopement/Exit-Seeking Evaluation, care plan interventions, to manage wandering and/or exit
seeking behaviors are initiated/implemented. The care plan addresses the resident's wandering behavior,
potential to exit Center, and/or actual episodes of elopement and measures taken to manage those
behaviors.At no time are 15 minute checks utilized to monitor whereabouts of residents evaluated at risk to
elope.If resident exhibits exit seeking behavior, the episodes are documented in the resident medical
record. Documentation included interventions used and their effectiveness.
Event ID:
Facility ID:
555736
If continuation sheet
Page 26 of 51
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555736
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Golden Sonora Care Center
19929 Greenley Road
Sonora, CA 95370
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0690
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate
catheter care, and appropriate care to prevent urinary tract infections.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to provide appropriate health treatment and
services to meet the urological (the branch of medicine focused on the urinary tract/system) health needs
for two of 38 sampled residents (Resident 70 and Resident 12) when: 1. There was no record of indwelling
catheter (urinary catheter, a tube which is inserted into the bladder and left in place to drain urine) care
being provided to Resident 70's urinary catheter every shift each day per physician order, and Resident
70's urine output was not documented every shift each day per physician order. 2. Resident 12's urology
(specializes in conditions that affect the urinary and reproductive systems in adults and children) consult
ordered on 5/17/25 and referral to urologist (medical doctor that specializes in urology) for chronic urinary
tract infection (UTI, are an infection in your urinary system. Bacteria cause most UTIs, and symptoms
include problems peeing and pain in your side) ordered on 7/10/25 were not carried out timely. These
failures put Resident 70 and Resident 12 at risk for potential complications such as fluid retention (edema,
a buildup of fluid in the body) and urinary tract infection (a condition in which bacteria invade and grow in
the urinary tract) in addition to unnecessary pain and suffering.Findings:
A review of Resident 70’s “admission Record,” indicated that Resident 70 was
admitted to the facility in 2021 with diagnoses which included Heart Failure (a chronic condition in which the
heart does not pump blood as well as it should, causing fluid to back up into the lungs), and Urinary
Retention (the inability to completely empty the bladder).
A review of Resident 70’s “Physician Order Summary,” dated 11/19/24, indicated,
“…Provide [urinary] catheter care every shift…”
A review of Resident 70’s “Physician Order Summary,” dated 11/19/24, indicated,
“…[Urinary] Catheter: measure and record output every shift…”
A review of Resident 70’s “Physician Order Summary,” dated 5/6/25, indicated,
“…Catheter Care…clean [urinary] catheter site every shift…”
A review of Resident 70’s “Care Plan Report,”, indicated,
“…Problem… [Resident 70] has a…indwelling catheter…Date initiated:
10/27/24…Target Date: 9/10/25…Goal…the resident will be/remain free from
catheter-related trauma…Interventions…Monitor and document intake and output as per facility
policy…”
During an observation and interview with Resident 70 in his room on 8/4/25 at 12:00 p.m., Resident 70
stated that he needed the urinary catheter because he was not able to empty his bladder.
A review of Resident 70’s “Treatment Administration Record May 2025 (TAR, list of
prescribed treatments),” indicated that urinary catheter care was not documented on 5/10, 5/11, and
5/17, and urinary output was not documented on 5/10, 5/11, 5/17, 5/19, and 5/23.
A review of Resident 70’s “TAR June 2025” indicated that urinary catheter care was
not documented on 6/16, and urinary output was not documented on 6/5, 6/6, 6/8, 6/11, 6/16, 6/24, 6/26,
6/28, and 6/30.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555736
If continuation sheet
Page 27 of 51
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555736
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Golden Sonora Care Center
19929 Greenley Road
Sonora, CA 95370
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0690
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
A review of Resident 70’s “TAR July 2025” indicated that urinary catheter care was not
documented on 7/18, and urinary output was not documented on 7/5, 7/6, 7/18, 7/25, and 7/31.
During an interview on 8/6/25 at 4:30 p.m. with Licensed Nurse (LN) 11 at the medication cart, LN 11
stated that the LNs emptied urinary catheter bags and measured the urinary output each shift. LN 11 stated
that LNs performed urinary catheter care every shift. LN 11 stated that the urinary catheter care and urinary
output were documented in the residents' electronic medical records' in the progress notes or on the TAR if
there was a physician order and the LNs confirmed the physician order. LN 11 stated that the risk of not
providing urinary catheter care every shift was infection. LN 11 stated that the risk of not emptying the
urinary catheter collection bag and measuring the output was that the staff would not know the output and
whether the resident retained fluid.
During an interview and concurrent record review of Resident 70’s “TAR” with the
facility Assistant Director of Nursing (ADON) on 8/6/25 at 4:35 p.m., the ADON stated that it was her
expectation that urinary catheter care was done each shift and documented in the residents' medical
record, that the urinary catheter bag was emptied every shift and the output was recorded every shift. The
ADON confirmed that urinary catheter care and urinary output was not documented every shift for the
months of May 2025, June 2025, and July 2025 per the physician's orders in Resident 70’s
“TAR”. The ADON stated that the risks were infection, hematuria (blood in the urine), and
inaccurate output. The ADON acknowledged that the facility policy was not followed.
A review of a facility policy and procedure (P&P) titled, “Evaluation for Indwelling Catheters,”
updated May 2025, the P&P indicated, “…3. Catheterization may be unavoidable when the
following clinical conditions are present…b. Acute urinary retention…”
A review of Resident 12’s “admission RECORD,” indicated Resident 12 was originally
admitted in May of 2025 with diagnoses which included, but were not limited to hemiplegia and hemiparesis
following cerebral infarction (paralysis or inability to control or move one side of the body following a stroke
caused when blood flow to the brain is interrupted causing cell death) and anxiety disorder (a nervous
disorder characterized by a state of excessive uneasiness and apprehension that interferes with daily
living).
A review of Resident 12’s “Order Summary Report,” indicated, “…Urology
Consult for evaluation and treatment…Order Date 5/17/2025…Order
Status…Discontinued…Referral to Urologist for Chronic UTI’s one time only…for
fourteen days…Order Date 7/10/2025…Order Status…Completed…”
During a concurrent observation and interview on 8/4/25, at 9:56 a.m., Resident 12 was observed laying in
her bed with Responsible Party (RP) 5 standing at her bedside. RP 5 stated he was Resident 12’s
family member and she had a left-sided stroke, was not able to speak, and had been at the facility for six
weeks. RP 5 stated Resident 12 had recurring UTI’s which were causing her to regress in her
physical therapy progress. RP 5 stated they were trying to get a urologist to examine Resident 15 to get to
the root cause of the recurrent UTI’s. RP 5 stated Resident 12 was previously at a stroke center and
the medical doctor (MD) stated Resident 12 needed a urologist because they felt she was leaking urine
causing repeat UTI’s. RP 5 stated he had spoken to the head of the nurses (name retracted, ADON)
and the Social Service Assistant (SSA) 2 and had not been successful in getting Resident 12 an
appointment.
During an interview on 8/7/25, at 11:15 a.m., CNA 7 stated she was familiar with Resident 12 and RP
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555736
If continuation sheet
Page 28 of 51
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555736
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Golden Sonora Care Center
19929 Greenley Road
Sonora, CA 95370
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0690
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
5 told her the resident had a prolapsed bladder (when the bladder drops from its place in the pelvis). CNA 7
stated RP 5 was concerned because Resident 12 had symptoms of a UTI, and he was concerned it was
caused by the prolapsed bladder.
During an interview on 8/7/25, at 11:44 a.m., Licensed Nurse (LN) 3 stated earlier today RP 5 had
mentioned his concern regarding Resident 12’s prolapsed bladder and her need for a urology
consultation. LN 3 stated she was going to notify the medical doctor or nurse supervisor regarding his
request. LN 3 explained when a family member or patient has a concern or request it was important to
inform the doctor. LN 3 stated she was not aware of a urology consultation being scheduled for Resident
12.
During an interview on 8/7/25, at 11:51 a.m., the Minimum Data Set Nurse (MDS, monitors, assesses, and
documents patients' health at a residential or long-term care facility) stated she was aware RP 5 was
requesting Resident 12 be seen by a urologist because RP 5 mentioned it to the medical doctor when he
came to see her during her readmission to the facility. The MDS stated the Transporter and Scheduler
([NAME]) had made a urology appointment today for Resident 12. The MDS stated the [NAME] was going
to notify RP 5 of the date and time of the appointment. The MDS stated it was important to notify RP 5 of
the urology appointment information since he was asking staff about it repeatedly.
During an interview on 8/7/25, at 11:55, RP 5 stated he had been provided with Resident 12’s
urology appointment information slip earlier that included the time and day of her appointment. RP 5 stated
he had talked to the ADON a few weeks ago regarding the scheduling and she said she was working on it.
During an interview and record review on 11:51 a.m., the MDS reviewed Resident 12’s electronic
clinical record and stated she was readmitted on [DATE] from the hospital. The MDS stated the ADON
entered the order for the urology consult on 7/10/25 and the information was shared with the [NAME]. The
MDS stated the expectation was the appointment should have made timelier. The MDS stated the sooner
the better in terms of medical outcomes and put the family and residents at ease.
During a concurrent interview and record review on 8/7/24, at 12:10 p.m., the Transporter and Scheduler
([NAME]), stated she worked out of the Maintenance office, and she transported residents to their
appointments including medical appointments. The [NAME] stated she was responsible for calling
doctors’ offices, sending referrals, and scheduling appointments for residents. Regarding Resident
12, the [NAME] stated the MD signed her urology referral on 7/10/25, and she sent the referral to the
urology office for scheduling of their appointment on 7/14/25. Record review of [NAME] fax cover sheet did
not include a facsimile record of date and time sent. The [NAME] stated she was able to schedule the
appointment this morning for 9/23/25 and gave RP 5 the appointment date and time earlier today. The
[NAME] stated she does not have access to the resident’s electronic clinical record and does not
inform the nursing staff of the resident’s appointment information until the week before the
scheduled appointment. The [NAME] stated she provides a weekly calendar with names of residents being
transported for the following week and hangs the list at the nursing station at the beginning of each week.
The [NAME] stated there was a binder at the nursing stations that she used to use to update nursing staff
of resident’s appointments, but she had not been using it due to use of registry staff and high staff
turnover. The [NAME] acknowledged there was a disconnect between nursing staff obtaining needed
information regarding residents scheduling of outside medical appointments.
During an interview and record review on 8/7/25, at 3:51 p.m., the Assistant Director of Nursing
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555736
If continuation sheet
Page 29 of 51
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555736
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Golden Sonora Care Center
19929 Greenley Road
Sonora, CA 95370
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0690
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
(ADON) stated regarding Resident 12’s order for urology consultation, the [NAME] does not have
access to the residents’ electronic clinical record and was not able to add clinical notes regarding
appointment status to the resident’s clinical record. The ADON stated the [NAME] usually
communicates with her regarding consultation appointments in person. The ADON explained she was not
informed of Resident 12’s urology consultation appointment or its pending status. The ADON stated
her expectation was residents’ consultation appointments were scheduled within two weeks of
receipt of order, and the updates are communicated to her timely. The ADON further explained this allows
the residents to receive the appointment details and this should also be updated in residents electronic
charting, so nursing staff are aware. The ADON acknowledged their process needed better communication
and stated the risk to the residents was medical issues not addressed timely, prolonged symptoms, and
excessive worrying for the resident and family.
Event ID:
Facility ID:
555736
If continuation sheet
Page 30 of 51
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555736
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Golden Sonora Care Center
19929 Greenley Road
Sonora, CA 95370
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a
licensed pharmacist.
Based on interview, observation, and record review the facility failed to ensure safe pharmaceutical
services with resident census of 172 when:1. Non-controlled prescription medications (drugs that can only
be prescribed by a doctor for a specific resident) were not disposed and documented to reflect safe and
accountable drug disposition.2. Emergency Kits (or Ekit, box of medications for emergency use) for IV
(Intravenous- Into the Vein) and oral medications were not replaced in a timely manner, narcotic (opioid)
medication removal documented without provider pharmacy approval code and opened Ekit medications
were co-mingled unsafely at the East and North station medication rooms.3. Controlled medications
(narcotic opioid- drugs of abuse) use and pain level were not accurately documented in Medication
Administration Record (or MAR) for Resident 122 and Resident 160. These unsafe medication handling
practices could pose health risks to residents, the staff and the risk of drug diversion (unlawful use of
medications).Findings:1. During a concurrent interview and inspection of the facility's East Station
medication room, accompanied by Licensed Nurse (LN) 1, on 8/4/25, at 10:01 AM, the medication room
stored a large plastic container full of residents discontinued or expired medications sitting on top of
another plastic container. LN 1 stated she was not sure who was responsible for the destruction of the
medications.During a concurrent interview and inspection of the facility's North station medication room,
accompanied by LN 2, on 8/4/25, at 2:35 PM, the medication room stored a large plastic container full of
residents discontinued or expired medications inside a black plastic container. LN 2 stated the medications
were waiting to be destroyed by the staff.During a concurrent interview and review of facility non-controlled
prescription drug disposition documents, accompanied by the Director of Nursing (DON) and Assistant
Director of Nursing (ADON), on 8/5/25, at 3:09 PM, the undated disposition record sheet had stickers
(name of the resident and medication) from various patient medications but no marking for the quantity of
each medication or the signature of two licensed staff. The ADON stated as time allowed, the night shift
licensed staff should have followed the facility's policy on documenting individual prescription medication
with the quantity, date, and co-signature of another licensed staff. The ADON stated the pills, and the liquid
medications were disposed of inside a liquid drug destroyer. The ADON stated the disposition sheet should
have had a supervisor review to ensure the tasks were done safely and in a timely manner.Review of the
facility's policy, titled Medication Destruction, dated 10/2017, indicated .Discontinued medications and
medications left in the facility after a resident's discharge, which do not qualify for return to the pharmacy
for credit, are destroyed.Non-controlled medication destruction occurs in the presence of two licensed
nurses.Medication is destroyed within 90 days from the date the medication was discontinued .2a. During a
concurrent interview and inspection of the facility's East station medication room, accompanied by LN 1, on
8/4/25, at 10:01 AM, the Ekit for oral medications was observed to have a yellow tag, indicating it had been
opened by nursing staff (the pharmacy seals the Ekit with a Red tag and when nursing opens the kit it
would be resealed with a yellow tag). The oral medication Ekit contained a yellow sheet of paper listing the
medications that were removed by nursing staff. Further review of the removal sheet indicated the earliest
removal was on 7/30/25, then 8/1/25, and again on 8/4/25, for the removal of antibiotic medications. LN 1
stated for each removal the nurse should have filled out a new form and faxed the sheet to the pharmacy
for replacement. LN 1 stated if the pharmacy was not notified to refill the emergency medication, then it
would not be available for next resident if needed.During a concurrent interview and inspection of the
facility's East station medication room, accompanied by LN 1 and LN 3, on 8/4/25, at 10:26 AM, the Ekit
medication removal binder (contains documentation of what was removed and when) was
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555736
If continuation sheet
Page 31 of 51
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555736
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Golden Sonora Care Center
19929 Greenley Road
Sonora, CA 95370
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
reviewed. The documents for Norco (narcotic medication) medication removal on 7/31/25, did not have a
pharmacy authorization code. Further inspection of the medication room revealed an undated Ekit
Procedure sheet that was posted in the medication room. The Ekit Procedure sheet indicated Call the
pharmacy and get prior Authorization code.Document information on the pharmacy form for each med
[medication] taken.Fax medication refill form immediately to the pharmacy so they can replace Ekit, staple
fax verification to the back of the form and place in designated area (binder or folder). LN 3 stated the
nursing staff should have followed the posted procedure.2b. During a concurrent interview and inspection of
the facility's North station medication room, accompanied by LN 2, on 8/4/25, at 2:35 PM, the Ekit for
injectable medication had a yellow seal indicating it was opened by nursing staff at some point. The Ekit for
injectable medications did not have a record of medication removal. Further review of the Ekit contents
indicated two medications, digoxin (a medication used to lower heartbeat) and chlorpromazine (medication
used to treat mood disease) were stored together in one small box container. The Ekit was also missing a
vial of sterile water for injection as noted in the content items. LN 2 stated she was not sure when the Ekit
was last opened. LN 2 stated it did not appear that the pharmacy was notified. LN 2 stated the co-mingling
of two different medications could contribute to medication errors.During an interview with the ADON, in her
office, on 8/5/25, at 3:15 PM, the ADON stated the record of Ekit use should be included inside the Ekit
upon re-sealing it and the pharmacy should be notified by phone and/or fax right after each use. The ADON
stated she would have to ask their pharmacy provider if the two injectable medications, digoxin and
chlorpromazine, should be in the same box inside the Ekit.Review of a facility policy, titled Emergency
Pharmacy Service and Emergency Kits , dated 8/2014, indicated .Emergency needs for medication are met
by using facilities approved medication supply or by special order from the provider pharmacy. An
emergency supply of medication, including emergency drugs.supplied by Provider Pharmacy in limited
quantities in a portable sealed container that are in compliance with applicable state regulations.Pharmacy
will be called for pharmacist authorization prior to opening the emergency supply for all controlled
substances. The emergency supply is maintained at a designated secure area along with the list of supply
content. When an emergency or STAT (urgent) medication is needed, the nurse unlocks the container and
removes the required medication. After removing the medication, complete the emergency e-Kit slip and
re-seal the emergency supply. An entry is made in the emergency logbook containing all required
information. As soon as possible the nurse records the medication used on the medication order form and
notifies the pharmacy for replacement of emergency drugs. 3a. During a review of Resident 122's MAR and
the corresponding Controlled Drug Record (or CDR, a paper-based record of controlled drug use
documented by nursing staff), with date ranges of 7/19/25 to 8/3/25, the record indicated a narcotic
medication called Norco (given for moderate pain) was signed out on the CDR without documentation of
administration in Resident 122's MAR and the pain level for its use did not match ordered pain severity level
(Pain level is numerical number range from 0 to 10, or from no pain to most severe pain at 10) as follows:
.Norco .10/325 mg (milligram a unit of measure); take 1 tablet every 4 hours as needed for pain (5-10).
7/25/25 at 12:10 PM: there was no documented MAR record of Norco being removed to match the
CDR.7/27/25 at 5 AM; Pain level documented as level 4 when the Norco order indicated to be given for pain
level between 5-107/30/25 at 6:29 PM: pain level documented as zero when the Norco order indicated to be
given for pian level between 5-103b. During a review of Resident 160's MAR and the corresponding CDR,
with date ranges of 6/29/25 to 8/4/25, the record indicated a narcotic medication called Percocet (a narcotic
used for severe pain) was signed out on the CDR without documentation of administration to Resident 160
on the MAR, and the pain level for use did not match
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555736
If continuation sheet
Page 32 of 51
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555736
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Golden Sonora Care Center
19929 Greenley Road
Sonora, CA 95370
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
ordered pain severity as follows: .Percocet (oxycodone/Tylenol 5/325 mg); Give 1 tablet by mouth every 6
hours as needed for breakthrough pain 6-10.Start date:6/15/25.7/9/25 at 9:10 PM; there was no
documented MAR record of Percocet being removed to match the CDR.7/11/25 at 9:15 PM: Pain level
documented as number 2 when order indicated to be given for pain level between 6-107/13/25 at 9:20 AM:
there was no documented MAR record of Percocet being removed to match the CDR.7/25/25 at 9:25 PM:
there was no documented MAR record of Percocet being removed to match the CDR.7/26/25 at 9 PM:
there was no documented MAR record of Percocet being removed to match the CDR.During a concurrent
interview and record review of Resident 122 and Resident 160's MAR and CDR, with the ADON, in the
conference room, on 8/7/25, at 2:25 PM, the ADON stated she could not find documentation on the MAR or
in nursing notes for Norco and Percocet to match the CDR. The ADON additionally stated the pain level
documented in the MAR for pain medication use should have matched the doctor's order severity range.
The ADON stated she expected the nursing staff to document pain medication use/removal in the MAR
once administered to the resident.Review of a facility's policy, titled Procedures for All Medications, dated
4/2008, indicated .After administration, return to cart and document administration on the MAR.Review of a
facility's policy, titled Pain Management, dated 9/2009, indicated .The resident is evaluated every shift for
signs and symptoms of pain, receiving pain management according to.physician order. This data is
collected on the MAR, in the progress notes, and through the daily clinical meeting process.An appropriate
pain scale is selected for use based on residence ability and needs .For residents using PRN (as needed)
pain medication, a 0-10 pain scale are used to document on the MAR levels of pain both before and after
receiving pain medication.
Event ID:
Facility ID:
555736
If continuation sheet
Page 33 of 51
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555736
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Golden Sonora Care Center
19929 Greenley Road
Sonora, CA 95370
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0759
Ensure medication error rates are not 5 percent or greater.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review, the facility failed to ensure safe medication
administration practices when medication error rate was more than 5% (% or percentage- number or ratio
that expressed as a fraction of 100) with resident census of 172. Medication administration observations
were conducted over multiple days, at varied times, in random locations throughout the facility. The facility
had a total of three errors out of 57 opportunities which resulted in a facility wide medication error rate of
5.26% in 3 out of 14 residents (Resident 30, Resident 45, and Resident 169) observed for medication
administration. The medication errors were as follows: 1. Resident 30 received the wrong formulation of
aspirin (medication used to help prevent stroke or heart attack); 2. Resident 45 received the wrong
formulation of aspirin; and, 3. Resident 169 received the wrong formulation of metformin (medication to
manage high blood sugar levels). These failures may result in unsafe medication use affecting residents'
health and well-being.1. During a medication administration observation with Licensed Nurse (LN)18, at the
facility's East Station hallway, on 8/4/25, at 9:24 a.m., LN 18 was observed giving five medications that
included aspirin EC (or Enteric Coated- a type of drug with a special coating that protects the stomach
lining) tablet to Resident 30. A review of Resident 30's Medication Administration Record (MAR, a
document showing doctor's order, instructions, and the nurse's medication administration record), indicated
Resident 30's aspirin medication order was not ordered as Enteric Coated product. The order in the MAR
was written as follow: Aspirin Tablet 81 MG ( MG is milligram, a unit of measure); Give 1 tablet by mouth
one time a day . -Start Date 3/27/2018. During a concurrent interview and record review with LN 1, on
8/5/25, at 1:00 p.m., LN 1 reviewed Resident 30's electronic health record and verified Resident 30 had an
order for plain aspirin. The aspirin order was originally entered in 2018 where there were two options to
enter the medication into the system as either EC or chewable. LN 1 stated Resident 30's aspirin order was
confusing for the nurse to know which type of aspirin should be used and needed to be clarified with the
doctor.During an interview with LN 18, on 8/5/25, at 1:15 p.m., LN 18 stated Resident 30's aspirin order did
not specify if it was chewable or EC. LN 18 verified Resident 30's aspirin medication order should have
been clarified with the doctor to know which kind or type of aspirin was needed. 2. During a medication
administration observation with LN 18, at the facility's East Station hallway, on 8/4/25, at 9:06 a.m., LN 18
was observed giving nine medications that included aspirin EC tablet to Resident 45.A review of Resident
45's Medication Administration Record (MAR), indicated Resident 45's aspirin medication order was not
ordered as Enteric Coated product. The order in the MAR was written as follow: Aspirin Tablet 81 MG ( MG
is milligram, a unit of measure); Give 1 tablet by mouth one time a day . -Start Date 4/10/2018.During a
concurrent interview and record review with LN 1, on 8/5/25, at 1:00 p.m., LN 1 reviewed Resident 45's
electronic health record and verified Resident 45 had an order for plain aspirin. The aspirin order was
originally entered in 2018 where there were two options to enter the medication into the system as either
EC or chewable. LN 1 stated Resident 45's aspirin order was confusing for the nurse to know which type of
aspirin should be used and needed to be clarified with the doctor.During an interview with LN 18, on 8/5/25,
at 1:15 p.m., LN 18 stated Resident 45's aspirin order did not specify if it was chewable or EC. LN 18
verified Resident 45's aspirin medication order should have been clarified with the doctor to know which
kind or type of aspirin was needed. During a concurrent interview and record review with the Assistant
Director of Nursing, on 8/5/25, at 3:14 p.m., ADON stated the nursing staff should have verified Resident 30
and Resident 45's aspirin orders with the doctor to determine which kind of aspirin should have been given.
3. During a medication administration observation with LN 5, at the North Station hallway, on 8/6/25, at 8:30
a.m., LN 5 observed
Residents Affected - Few
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555736
If continuation sheet
Page 34 of 51
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555736
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Golden Sonora Care Center
19929 Greenley Road
Sonora, CA 95370
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0759
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
giving seven medications that included metformin tablet to Resident 169.A review of Resident 169's
Medication Administration Record (MAR), indicated Resident 169's metformin medication order was not
ordered as plain immediate release (drug absorbs in body right after administration) product. The order
written in the MAR indicated an Extended-Release product should have been given as follow: MetFORMIN
ER [Extended Release - is a slow-release form of the medication] Tablet Extended Release .; Give 500 MG
by mouth two times a day .-Start Date 07/05/2025. During a concurrent interview and record review with
ADON, on 8/7/25, at 2:12 p.m., ADON reviewed Resident 169's medication orders and verified the
metformin order as metformin ER. ADON further reviewed Resident 169's admission orders and confirmed
the order was for metformin ER. ADON verified Resident 169's metformin medication sent from pharmacy
was not the Extended-Release product. ADON confirmed Resident 169's medication order in his electronic
health record and the medication supply on hand did not match the doctor's order. ADON stated the facility
staff should have caught the discrepancy.Review of the facility's policy, titled Procedures for All Medications,
dated 4/2008, the policy indicated Policy: To administer medications in a safe and effective manner . F.
Read medication label before administering .
Event ID:
Facility ID:
555736
If continuation sheet
Page 35 of 51
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555736
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Golden Sonora Care Center
19929 Greenley Road
Sonora, CA 95370
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted
professional principles; and all drugs and biologicals must be stored in locked compartments, separately
locked, compartments for controlled drugs.
Based on observation, interview, and record review, the facility failed to ensure safe medication storage and
labeling practices in two out of four medication rooms (a locked room used to store medications and
supplies) and three out of 7 medication carts (a mobile cart stored medication and supplies for immediate
use) with census of 172 when:The medication room in East station stored expired (the date after which the
drug should not be used), undated and unlabeled medications and the sink was kept in an unclean
condition.The medication room in the North station stored expired blood tube supplies (a test tube is a
cylindrical, transparent container used to store and transport samples of blood for testing) and opened an
undated over-the counter medication bottle.Medication cart at North-B station stored undated open inhaler
called INCRUSE Ellipta (inhalation medicine used to relieve the symptoms of chronic lung disease) and a
pill cutter with white dust inside.Medication cart for wound care at North station stored multiple unlabeled
prescription ointments called Santyl (a topical prescription product used to remove damaged tissue from
chronic skin ulcers and severely burned areas), open and undated sterile wound cleaning solution, and
opened sterile wound care dressing packet.Medication cart at West-B station stored undated open inhaler
called TRELEGY Ellipta (inhalation medications used to treat breathing problems) and a pill cutter with
white dust inside.These failed practices could contribute to unsafe medication use; medication error, and
risk of using contaminated products or supplies on residents.Findings:During a concurrent interview with
Licensed Nurse (LN) 1 and LN 3 and inspection of the facility's medication room at East station, on 8/4/25,
at 10:38 AM, the following observations were noted:Medication room refrigerator stored expired
medications called lorazepam or Ativan in a pre-filled syringes form (drug used to treat anxiety) with
expiration date of 7/27/25 on the drug label.The testing agent for Tuberculosis called Aplisol (or TB- a drug
in shot form used to test for TB, a serious and contagious lung infection) was open and not dated. The label
on the drug box indicated Once entered [open], vial should be discarded after 30 days.Two Insulin products
in pen shape form, called Glargine (a long-acting form of insulin used to treat blood sugar disease) did not
have an individual label to identify the resident name on it.One bottle of beverage containing alcohol
labeled as Cold Hard Mike's in the refrigerator did not have a resident name on it.The double sink in the
medication room was unclean with white and yellow stains, dust and pieces of unknown substances. The
cabinet under the sink stored cleaning supplies, drug disposition (destruction) containers, a ringing type
bell, and a cutting saw.LN 1 stated the expired Ativan should have been discarded, the TB testing vial
should have been dated when first opened. LN 1 stated each insulin pen should have a resident name on it
so when transferred to the medication cart for daily use it was clearly marked for who it should be used. LN
1 stated the bottle of beverage belongs to a resident and was not labeled as such. LN 3 stated the sink in
the medication was not used, but it should be kept clean.2. During a concurrent interview with Licensed
Nurse (LN) 2 and inspection of the facility's medication room at North station, on 8/4/25, at 2:35 PM, the
following observations were noted:The cabinet in the medication room stored multiple expired blood tube
supplies including blue top, red top and yellow top containers (the colors indicated the type of blood test
done with these tubes) with expiration dates of 11/30/24, 6/30/24, and 11/30/24 respectively.One opened
bottle of a product labeled as Optimum Acidophilus with Pectin (Probiotics used to improve digestion and
restore normal flora in the stomach) was stored in the cabinet along with other house supplies of the
over-the-counter medication pills. The label on the bottle indicated .Refrigerate after opening to help
maximize potency .LN 2 stated the expired blood
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555736
If continuation sheet
Page 36 of 51
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555736
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Golden Sonora Care Center
19929 Greenley Road
Sonora, CA 95370
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
tubes should have been disposed of and was not sure why the opened bottle was kept in the medication
room main supply cabinet.3. During a concurrent interview with LN 9 and inspection of North-B medication
cart on 8/5/25, at 9 AM, the following were noted:The pill cutter had white powder-like residue inside and
looked unclean. The inhaler called INCRUSE Ellipta was not dated when it was first opened for use. The
label on the drug box indicated .Discard the inhaler 6 weeks after opening the moisture-protective foil tray
or when the counter reads 0.whichever comes first.LN 9 stated the pill cutter should have been cleaned
after each use and stated the inhaler should have been dated.4. During a concurrent interview with LN 21
and inspection of North station treatment cart, on 8/5/25, at 9:30 AM, the following were noted:Multiple
tubes of Santyl ointment did not have a prescription label or resident names on them. The cream marked as
Rx Only (means should be acquired or dispensed based on a doctor's prescription).Bottles of sterile normal
Saline (salt solution used to clean skin wound) was open and half used, and the label indicated .No
antimicrobial or other substances added .Content sterile unless container is open or damaged Opened
packet of wound dressing labeled Non-adhesive foam dressing, Sterile, Single Use, and Do not use if
package is damaged.LN 21 acknowledged the findings.5. During a concurrent interview with LN 10 and
inspection of West-B station medication cart, on 8/5/25, at 10:35 AM, the following were noted:The inhaler
called TRELEGY Ellipta was not dated when it was first opened for use. The label on the drug box indicated
Discard the inhaler 6 weeks after opening the moisture-protective foil tray or when the counter reads
0.whichever comes first.The pill cutter had white powder-like residue inside and looked unclean. LN 10
stated she would discard the pill cutter as it was not clean and stated she opened the inhaler the day before
and marked it as such.In an interview with Assistant Director of Nursing (ADON), in her office, on 8/5/25, at
3:15 PM, the medication storage findings were discussed and ADON stated the nursing staff were trained
and reminded to date the multi-dose containers and follow the manufacturer label instruction. ADON stated
expired medications should be removed from active storage areas to prevent use.Review of the facility's
policy, titled Medication Storage In The Facility, dated 4/2008, indicated .medications and biologicals are
stored safely, securely and properly following manufacturer's recommendation. Or those of the supplier .
The policy further indicated .updated contaminated or deteriorated medications and those in containers that
are cracked, soiled or without secure closures are immediately. Removed from stock, Disposed of
according to procedure for medication disposal . Medication storage areas are kept clean, well-lit and free
of the clutter and extreme temperatures.Review of the facility's policy, titled Medication Ordering And
Receiving From Pharmacy, dated 4/2014, indicated .Medications are labeled in accordance with facility
requirements and state and federal laws . Only the dispensing pharmacy can modify or change prescription
labels. Labels are permanently affixed to the outside of prescription containers . if a label does not fit
directly on to a product. The label may be affixed to an outside container or carton, but residents' name at
least must be maintained directly on actual product container.
Event ID:
Facility ID:
555736
If continuation sheet
Page 37 of 51
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555736
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Golden Sonora Care Center
19929 Greenley Road
Sonora, CA 95370
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0804
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure food served was prepared by methods
that conserve nutritive value, flavor and appearance for 172 of 172 residents that consumed facility
prepared meals. These failures had the potential for decreased meal intake which could result in weight
loss, malnutrition, and negatively impact the residents' quality of life. Findings:1. During an observation of
the Journey dining room on 8/4/25 at 11:50 a.m. the lunch meal was served. One resident meal out of the
13 meals served had a heating element ( induction chargers ) under the plate to maintain the temperature
of the hot items. During an interview on 8/4/25 at 12:38 p.m., Resident 15 stated, Food comes semi warm
and there is a lack of edible food.During an interview on 8/4/25 at 12:54 p.m., Resident 28 stated, The food
could be hotter. During an interview on 8/4/25 at 12:54 p.m., Resident 34 stated, Food could be
hotter.During a review of Resident Council notes, dated 8/5/25 at 10:00 a.m., the Resident Council notes
indicated Resident 10 stated, food was cold and has no taste. The food is bland.During an interview on
8/5/25 at 10:26 a.m. with the Certified Dietary Manager (CDM) in the kitchen, the CDM stated, we do not
have enough induction chargers, some resident units in the facility do not receive them.A review of the
facility's policy titled, Food: Preparation (Healthcare Services Group, Inc., Revised 2/25) indicated in the
policy statement .All foods are prepared in accordance with the FDA Food Code . It further indicated in
bullet #4 .The Dining Services Director/ Cook(s) will be responsible for food preparation techniques which
minimize the amount of time that food items are exposed to temperatures greater than 41 degrees F
(Fahrenheit which is a unit of measurement) and/or less than 135 degrees F, per state regulation . 2. During
the initial kitchen tour on 8/4/25 at 8:41 a.m. in the dry storage, several black bananas were observed in a
box. During an interview with the CDM on 8/4/25 at 8:57 a.m., he verified that there were overripe bananas
in storage and took several to discard.During an observation on 8/4/25 at 9:50 a.m. during the initial kitchen
tour, two hotel pans of cooked zucchini were found being held in the hot box, approximately an hour and 40
minutes before the lunch meal plating would begin.During an interview on 8/4/25 at 12:54 a.m., Resident
15 stated, The food is too dry and hard to chew. During an interview on 8/4/25 at 3:00 p.m., Resident 84
stated, The vegetables are often overcooked.During an interview on 8/5/25 at 8:12 a.m., Resident 54
stated, I received wrinkled, old fruits and vegetables and wilted lettuce. I also received a black
banana.During an observation on 8/5/25 at 2:15 p.m. in the kitchen, Dietary [NAME] (DC) prepared for the
dinner meal. DC had green beans and broccoli cooking on the stove. The sign on the wall of kitchen stated
that dinner meal service would start at 4:55 p.m.During an interview on 8/6/25 at 2:50 p.m. with the CDM,
the CDM confirmed that the cook was preparing food (including vegetables) hours before meal service and
it could cause issues with palatability (pleasure of taste for foods), nutrient value and toughness of meats.A
review of the facility's policy titled, Food Storage: Cold Foods indicated .All Time/ Temperature Control for
Safety (TCS) foods, frozen and refrigerated, will be appropriately stored in accordance with guidelines of
the FDA Food Code.According to the USDA Food Code 2022, Section 3-302.11 titled Packaged and
Unpackaged Food - Separation, Packaging, and Segregation indicated .(A) FOOD shall be protected from
cross contamination by.(7) Storing damaged, spoiled, or recalled food being held in the food establishment
as specified under S 6-404.11.3. During a report from the Department on 8/4/25 at 11:15 a.m. Resident
174 stated the menu would change without resident knowledge and Resident 54 stated that the lettuce was
often wilted and eggs often cold, and meals were not aligned with the menu. During an interview on 8/4/25
at 12:54 a.m. Resident 34 stated, Food is too dry and needs more sauces and gravies. During an interview
on 8/4/25 at 2:54 p.m.
Residents Affected - Some
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555736
If continuation sheet
Page 38 of 51
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555736
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Golden Sonora Care Center
19929 Greenley Road
Sonora, CA 95370
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0804
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Resident 147 stated, Food is always dry.During a review of Resident Council notes dated 8/5/25 at 10:00
a.m. the Resident Council notes indicated that Resident 10 stated that the food is cold and has no taste.
Food is described as bland.During an interview on 8/5/25 at 10:26 a.m. with the CDM during a visit to the
kitchen, the CDM stated the menu is provided by the Healthcare Services Group and changes to the menu
may be made based on the cook's time constraints.During the lunch meal on 8/6/25 at 12:45 p.m., two test
trays were removed from the tray cart (a regular diet and pureed texture diets). The food items tested
included Sesame Chicken, rice, green peas (instead of the sugar snap peas that were on the menu), a roll,
and a brownie. Three out of three of the Department's employees found that the sesame chicken appeared
as a baked chicken breast without the expected sauce. The chicken lacked flavor and was tough and dry.
The rice was unseasoned and lacked sauce, leaving it bland, and the pureed rice was gummy in the mouth.
During a review of the recipe titled, Chicken, Sesame from Healthcare Services Group, indicated the
ingredients as chicken, oil, sesame seeds, garlic, black pepper, red pepper chili flakes and parsley.A review
of the recipe titled Sesame Chicken from [NAME] Crocker, indicated adding a sauce that contained water,
soy sauce, lemon juice, cornstarch and sesame oil.
Event ID:
Facility ID:
555736
If continuation sheet
Page 39 of 51
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555736
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Golden Sonora Care Center
19929 Greenley Road
Sonora, CA 95370
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0806
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Ensure each resident receives and the facility provides food that accommodates resident allergies,
intolerances, and preferences, as well as appealing options.
Based on observation, interview, and record review, the facility failed to provide alternate food choices with
similar nutritive value to the main meal for 172 residents who received food from the kitchen. These failures
had the potential of not meeting estimated nutrient needs and potential weight loss. During an initial kitchen
tour on 8/4/25 at 8:11 a.m., the alternate menu was reviewed. The alternate menu included chef's salad,
grilled cheese sandwich, cottage cheese and fruit, and hamburgers.During a subsequent interview on
8/4/25 at 8:15 a.m. with the Certified Dietary Manager (CDM), the CDM confirmed that the alternate meal
choices were chef's salad, grilled cheese sandwich, cottage cheese and fruit, and hamburgers.During an
interview on 8/4/25 at 2:54 p.m. Resident 84 stated that they used to get alternatives like sandwiches but all
they get now are snack type items. Resident 84 also stated the new company has decreased the portion
sizes.During an interview on 8/4/25 at 2:54 p.m. Resident 1 stated they are not getting alternatives to the
main meal anymore.During an interview on 8/5/25 at 10:26 a.m. with the CDM during a visit to the kitchen,
the CDM stated the menu was provided by the Healthcare Services Group and that they may make
changes to the menu based on the cook's time constraints.During an interview on 8/6/25 at 2:47 p.m. with
the CDM, the CDM stated that the alternate grilled cheese sandwich comes with a vegetable and side dish
of the day. The CDM confirmed additional protein was not added to the alternate meal. During a review of
Sandwich, Grilled Cheese Corporate Recipe Number: 4173, the recipe indicated that it included 4 slices of
.5 oz of cheese which is a total of 14 grams of protein for an alternate meal.During a review of Chicken,
Sesame, Corporate Recipe Number: 7731, the recipe indicated that it included 4 oz of chicken which is a
total of 35 grams of protein for the main entree.
Event ID:
Facility ID:
555736
If continuation sheet
Page 40 of 51
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555736
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Golden Sonora Care Center
19929 Greenley Road
Sonora, CA 95370
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve
food in accordance with professional standards.
Based on observation, interview, and record review, the facility failed to store, prepare, and serve food per
safety standards when:Cool down log was not followed consistently.Sugar and flour were stored in the
same container.Bowls and pans were found stored wetSmall wares (pans, bowls, cutting board, can
opener) were not replaced when worn.Shelves were found discolored and worn (under microwave and
grill).Fans were found with black residue (dust) Forks stored in a manner causing fingers to touch the eating
surface.Resident refrigerator logs were not acted upon when out of range, and had foods improperly
labeled and not discarded per policy.These failures had the potential to lead to cross contamination and
food borne illness for the 172 residents eating facility prepared meals. 1. During the initial kitchen tour on
8/4/25, at 9:41 a.m., macaroni salad with a preparation date of 8/4/25, was observed in the walk-in
refrigerator at 76 degrees F.During an interview on 8/6/25, at 2:45 p.m., with the Certified Dietary Manager
(CDM), the CDM stated the macaroni salad was made earlier that morning and should have been logged in
the cool down logbook for temperature monitoring but was not.During a trayline observation on 8/5/25, at
11:30 a.m., several cold food items were above 41 degrees F and needed to be re-chilled.During an
interview on 8/6/25, at 2:45 p.m., the CDM stated cold foods were above 41 degrees F and needed to be
chilled prior to starting trayline causing a delay in food being plated and sent to residents.During a review of
the facility's policy and procedure (P&P) titled, Food Storage: Cold Foods dated 2/2023, the P&P indicated,
.all perishable foods will be maintained at a temperature of 41 degrees F or below, except during necessary
periods of preparation and service.Review of US Food and Drug Administration's (FDA) 2022 Food Code
section 3-501.14 on Cooling indicated .(A) Cooked time/temperature control for safety food shall be cooled:
(1) Within 2 hours from .135 degrees Fahrenheit (F, a unit of measurement ) to . 70 degrees F: and (2)
Within a total of 6 hours from .135 degrees F to .41 degrees F or less. (B) TIME/TEMPERATURE
CONTROL FOR SAFETY FOOD shall be cooled within 4 hours to 41 degrees F or less if prepared from
ingredients at ambient temperature, such as reconstituted FOODS and canned tuna . It further indicated
that .Safe cooling requires removing heat from food quickly enough to prevent microbial growth. Excessive
time for cooling of time/temperature control for safety foods has been consistently identified as one of the
leading contributing factors to foodborne illness . 2. During the initial kitchen tour on 8/4/25, at 8:57 a.m., in
the dry storeroom the sugar container dated 7/8/25, had a mixture of sugar and flour.During the initial
kitchen tour on 8/4/25, at 9:00 a.m., with the CDM, the sugar container was observed. The CDM verified
that it was likely a mixture of sugar and flour. The CDM stated this could lead to undesired thickening of
foods or liquids.During an interview on 8/6/25, at 2:45 p.m., with the CDM, the CDM stated the flour mixed
with sugar could cause an allergic reaction for a resident with a gluten allergy. Review of US FDA 2022
Food Code section 3-302.12 on Food Storage Containers, Identified with Common Name of Food
indicated, .Certain foods may be difficult to identify after they are removed from their original packaging.
Consumers may be allergic to certain foods or ingredients. The mistaken use of an ingredient, when the
consumer has specifically requested that it not be used, may result in severe medical consequences. The
mistaken use of food from unlabeled containers could result in chemical poisoning . 3. During the initial
kitchen tour on 8/4/25, at 8:57 a.m., small pans stored under the steamer were observed still wet and bowls
on top of the steamer were stored still wet.During the initial kitchen tour on 8/4/25, at 9:40 a.m., six bowls
stored next to the dry storeroom were still wet inside. During an interview on 8/6/25, at 2:45 p.m., with the
CDM, the CDM stated it was his expectation that bowls and pans should be stored once fully dried.Review
of the 2022 US Food and Drug Administration's Food Code section
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555736
If continuation sheet
Page 41 of 51
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555736
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Golden Sonora Care Center
19929 Greenley Road
Sonora, CA 95370
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
4-901.11 on Equipment and Utensils, Air-Drying Required indicated that .Items must be allowed to drain
and to air-dry before being stacked or stored. Stacking wet items such as pans prevents them from drying
and may allow an environment where microorganisms can begin to grow. Cloth drying of equipment and
utensils is prohibited to prevent the possible transfer of microorganisms to equipment or utensils . 4. During
the initial kitchen tour on 8/4/25, at 8:57 a.m. observations included:Six cups were worn and deglazed by
the steamer and by the dry storeroom.Two out of four pans were noted with grime stored in a ready to use
area.Three out of three soup containers under the microwave were worn with dark areas on surface.The tip
of the can opener was missing metal.Two out of four skillets were observed with dark areas on the surface
of the pan.A yellow cutting board was worn with deep gouges.During an interview on 8/6/25, at 2:45 p.m.,
with the CDM, the CDM stated worn bowls needed to be replaced, they cannot be cleaned properly. The
CDM further stated the can opener was worn and could cause food contamination if not changed timely.
The CDM confirmed the yellow cutting board (used for chicken) had deep gouges and increased the risk of
bacterial growth that could transfer onto food.Review of the US FDA Food Code section 4-501.11 on Good
Repair and Proper Adjustment indicated that .Proper maintenance of equipment to manufacturer
specifications helps ensure that it will continue to operate as designed. The cutting or piercing parts of can
openers may accumulate metal fragments that could lead to food containing foreign objects and, possibly,
result in consumer injury .Review of the US FDA Food Code section 4-501.11 on Good Repair and Proper
Adjustment indicated that .Proper maintenance of equipment to manufacturer specifications helps ensure
that it will continue to operate as designed. The cutting or piercing parts of can openers may accumulate
metal fragments that could lead to food containing foreign objects and, possibly, result in consumer injury
.Section 4-501.12 of the 2022 Food Code on Cutting Surfaces indicated .Cutting surfaces such as cutting
boards and blocks that become scratched and scored may be difficult to clean and sanitize. As a result,
pathogenic microorganisms transmissible through food may build up or accumulate. These microorganisms
may be transferred to foods that are prepared on such surfaces .5. During the initial kitchen tour on 8/4/25,
at 8:57 a.m., the shelves underneath the microwave and grill were observed worn. Two bottom shelves
were white discolored areas covering the front of the shelves. The shelf under the grill was noted with an
approximately foot long, circular, reddish/brown discoloration.During an interview on 8/5/25, at 10:54 a.m.,
with the Director of Maintenance (DM), the DM verified the discolorations.FDA Food Code 2022 Chapter 4
Equipment, Utensils, and Linens section 4-601.11 on Equipment, Food-Contact Surfaces, Nonfood-Contact
Surfaces, and Utensils indicated .(A) EQUIPMENT FOOD-CONTACT SURFACES and UTENSILS shall be
clean to sight and touch. Pf (B) The FOOD-CONTACT SURFACES of cooking EQUIPMENT and pans shall
be kept free of encrusted grease deposits and other soil accumulations. (C) NonFOOD-CONTACT
SURFACES of EQUIPMENT shall be kept free of an accumulation of dust, dirt, FOOD residue, and other
debris . It further indicated that .The objective of cleaning focuses on the need to remove organic matter
from . surfaces so that sanitization can occur and to remove soil from nonfood contact surfaces so that
pathogenic microorganisms will not be allowed to accumulate and insects and rodents will not be attracted
.6. During the initial kitchen tour on 8/4/25, at 8:57 a.m., three out of three fans were noted to have black
residue on the blades and screens. The fans were turned on and facing the food service production area
and dish drying area.During an interview on 8/6/25, at 2:45 p.m., the CDM confirmed the black residue on
three out of three fans in use. The CDM stated there was a risk of food contamination due to the fans
blowing onto food and clean dishes.FDA Food Code 2022 Chapter 4 Equipment, Utensils, and Linens
section 4-601.11 on Equipment, Food-Contact Surfaces, Nonfood-Contact Surfaces, and Utensils indicated
.(A) EQUIPMENT FOOD-CONTACT SURFACES and UTENSILS shall be
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555736
If continuation sheet
Page 42 of 51
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555736
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Golden Sonora Care Center
19929 Greenley Road
Sonora, CA 95370
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
clean to sight and touch. (B) The FOOD-CONTACT SURFACES of cooking EQUIPMENT and pans shall be
kept free of encrusted grease deposits and other soil accumulations. (C) NonFOOD-CONTACT SURFACES
of EQUIPMENT shall be kept free of an accumulation of dust, dirt, FOOD residue, and other debris . It
further indicated that .The objective of cleaning focuses on the need to remove organic matter from .
surfaces so that sanitization can occur and to remove soil from nonfood contact surfaces so that pathogenic
microorganisms will not be allowed to accumulate and insects and rodents will not be attracted .7. During
an observation of the dinner meal preparation on 8/5/25, at 2:15 p.m., Dietary [NAME] (DC) removed the
cooked ground beef from a pan. DC used her gloved hand without performing hand hygiene or change of
gloves to remove a fork. The container of forks was tightly packed. The forks were stored with the prong
(eating side) of the fork sticking outwards, causing DC to touch several other forks in the process with her
hand.During an interview on 8/6/25, at 2:50 p.m., the CDM stated the handles should be pointed out of the
container to prevent cross contamination of the eating surface. When storing utensils, they should be stored
handle up to prevent touching the food contact surface.8.During an interview on 8/6/25 at 9:30 a.m., with
Licensed Nurse (LN) 1, LN 1 stated, Food brought that was perishable would be labeled with resident
name, date brought to the facility, as well as open date before being placed in a resident refrigerator.During
an observation on 8/6/25 at 9:35 a.m., of the east nourishment refrigerator/freezer the following items were
found:Two ice creams without a resident name or date brought to facility.Three frozen meals not
labeled.During a concurrent observation and interview on 8/6/25, at 10:20 a.m., with the Director of Nursing
(DON) in the east nourishment room, the DON verified the lack of labels. The DON discarded foods without
labels and stated, food without labels could go to the wrong resident, and food without a date could have
bacterial growth and be unsafe for the residents.During an observation on 8/6/25 at 10:00 a.m., of the north
nourishment refrigerator/freezer the following items were found:Four boxes of fruit flavored treats and one in
a plastic bag, were not labeled.Four yogurt containers in a plastic bag were not labeled.During the same
observation the temperature log on the north nourishment refrigerator was noted to have three out of six
entries above 41 degree F.During a concurrent interview on 8/6/25 at 10:05 a.m., with the Assistant Director
of Nursing (ADON), the ADON stated it was her expectation food items be dated when opened, dated when
brought in, and with resident name and room number. The ADON further confirmed the elevated
temperatures on the log and that the log did not show any intervention.During the same interview the
ADON also stated staff intervention should have included notifying maintenance and discarding affected
foods.A review of the facility P&P titled, Food: Safe Handling for Foods from Visitors, dated 2/23. The P&P
indicated, .Have temperature monitored daily for refrigeration greater than or equal to 41 degrees F. Daily
monitoring for refrigerated storage duration and discard of any food items that have been stored for greater
than seven days.
Event ID:
Facility ID:
555736
If continuation sheet
Page 43 of 51
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555736
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Golden Sonora Care Center
19929 Greenley Road
Sonora, CA 95370
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0814
Dispose of garbage and refuse properly.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview and record review, the facility failed to maintain the garbage storage area
when 2 out of 6 dumpsters were observed overflowing the sides of the dumpster and the lids could not
close. This had the potential of attracting pest potentially leading to food contamination for the 172
residents' eating facility prepared meals. During the initial kitchen tour on 8/4/25 at 10:12 a.m., the
dumpster area was observed. Two of the six dumpsters were noted to have garbage exceeding the side
walls of the dumpsters, interfering with the closure of the lids. One lid was noted to rest approximately 6
inches above the bin, supported by bags of garbage. The second lid had been left open. The dumpsters
were housed in an area approximately 15 to 20 feet from the door to the hallway of the kitchen.During an
interview on 8/6/25 at 2:50 p.m., the certified dietary manager stated that it was important for the lids to be
closed to limit the pests being attracted to the building. Review of the facility provided policy titled Dispose
of Garbage and Refuse (HCSG Policy 030, Healthcare Services Group, Inc. revised 2/2025) indicated in
bullet 2 that .All trash will be properly disposed of in external receptacles (dumpsters) with lids covered
when not in use .Review of the US Food and Drug Administration's 2022 Food Code section 5-501.116 on
Cleaning Receptacles indicated .Proper storage and disposal of garbage and refuse are necessary to
minimize the development of odors, prevent such waste from becoming an attractant and harborage or
breeding place for insects and rodents, and prevent the soiling of food preparation and food service areas.
In addition, such storage areas must be large enough to accommodate all the containers necessitated by
the operation in order to prevent scattering of the garbage and refuse. All containers must be maintained in
good repair and cleaned as necessary in order to store garbage and refuse under sanitary conditions as
well as to prevent the breeding of flies. Outside receptacles must be constructed with tight-fitting lids or
covers to prevent the scattering of the garbage or refuse by birds, the breeding of flies, or the entry of
rodents .
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555736
If continuation sheet
Page 44 of 51
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555736
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Golden Sonora Care Center
19929 Greenley Road
Sonora, CA 95370
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0842
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in
accordance with accepted professional standards.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to maintain complete and accurate medical records for one
out of thirty-eight sampled residents (Resident 153), when the facility did not update Resident 153's
admission Record (a comprehensive collection of documents and information gathered at the time a
resident is admitted or readmitted to a facility) with afterhours and weekend phone numbers for notification
to the Responsible Party (RP - an individual chosen by a resident or appointed by a judge to make
personal, medical, and/or financial decisions for an adult who cannot care for or make decisions for
themselves) when status changes and health updates occurred.This failure resulted in Resident 153's RP 3
and RP 4 not receiving notification when Resident 153 had a change in condition that occurred after regular
business hours or on weekends.Findings:During an interview on 8/5/25 at 12:06 PM, with RP 3, RP 3
stated, Resident 153 had an unwitnessed fall on Saturday 7/19/25, and the facility did not notify an RP until
Sunday 7/20/25. The RP stated, the notifications left on Sunday were on the office phone (a phone number
used during regular business hours) of RP 3 even though the facility was given specific direction on how to
contact an RP after regular business hours and on weekends via a letter sent to the facility dated 3/13/25.
RP 3 further stated, the facility left three voicemails on her office phone on Sunday 7/20/25, and the
messages were left at 6:36 AM, 7:39 AM, and 7:20 PM.During a concurrent interview and record review on
8/7/25 at 9:29 AM with Licensed Nurse (LN) 4, Resident 153's admission RECORD, dated 1/18/23, was
reviewed. The admission Record indicated, Resident 153 had two emergency contacts, RP 3 and RP 4,
and each RP contact listed was an office number. LN 4 stated, if Resident 153 had a fall, was sent to the
Emergency Room, or had a change in condition she would use the admission Record to call an RP. LN 4
further stated, if she called RP 3 and did not get an answer, she would call RP 4 and assumed one of the
numbers would be for afterhours contact. LN 4 stated, she could not think of another way to contact
Resident 153's RP after normal business hours or on weekends, nor did she see any additional numbers
listed on the admission Record to call.During a concurrent interview and record review on 8/7/2025 at
10:35 AM with the Assistant Director of Nursing (ADON), Resident 153's admission RECORD, dated
1/18/25, was reviewed. The admission Record indicated, Resident 153 had two emergency contacts, RP 3
and RP 4, and each RP contact number listed was for an office phone. The ADON continued, the numbers
listed on the admission Record were the only numbers the facility had in their computer system to contact
the RP. The ADON confirmed, if an RP provided alternate numbers for nights and weekends, the
information should have been added to Resident 153's admission Record and used anytime Resident 153
had a change in condition.During a concurrent interview and record review on 8/7/2025 at 11:23 AM with
Social Services Assistant (SSA 1 - a person who assists Residents in addressing their social, emotional,
and psychosocial needs), a letter from (county department that provides RPs to adults in their county),
dated 3/25/25, was reviewed. SSA 1 confirmed, she had found the letter with updated contact information
for Resident 153 on her desk and it contained the following information, .is dedicated to streamlining our
practices to ensure clients and facilities can reach our team during the day, after hours, and on weekends.
can also contact the PG [Public Guardian - also referred to as the RP] office during business hours by
calling [phone number].if you need to speak with our office after hours, on the weekend, or holiday
regarding a conservatee, please contact [phone number].This number is specifically for after-hours
emergencies.Please remember, when team members are out, if you email or call a team member directly,
your call may be unanswered. SSA 1 stated, she had received the letter in March but had not added the
additional numbers to Resident 153's admission
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555736
If continuation sheet
Page 45 of 51
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555736
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Golden Sonora Care Center
19929 Greenley Road
Sonora, CA 95370
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0842
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Record, but should have. SSA 1 further stated, the problem of not updating Resident 153's admission
Record would be that staff could not contact an RP in case of an emergency occurring after hours or on
weekends, and if a voice message was left on office phone numbers, the RPs would not receive information
until the next business day.During an interview on 8/7/2025 at 12:48 PM with the Administrator (ADMIN),
the ADMIN stated the facility should notify the RP for all changes in condition for Resident 153. The ADMIN
stated, if Resident 153 had any change in condition that occurred after regular office hours or on weekends,
facility staff should not leave voice messages on the RP office phone but make every attempt to reach an
RP through methods provided to the facility via the letter dated 3/25/25. The ADMIN further stated, current
RP contact information should be updated in the facility's computer system as soon as it is received.During
a review of Resident 153's Progress Notes [Prog Note - a legal document written by healthcare staff that
details a resident's health status], dated 7/19/25 at 5:37 PM, the Prog Note indicated, Resident return from
restroom .Halfway to her bed from bathroom door she [Resident 153] had a fall.MD notified.During a review
of Resident 153's Progress Notes, dated 7/20/25 7:13 AM, the Prog Note indicated, .Resident on alert
charting.c/o pain and discomfort.MD ordered to be sent to ER.Resident refused x3 [three times], CNA
witness for refusal.During a review of Resident 153's Progress Notes, dated 7/20/25 7:17 AM, the Prog
Note indicated, .MD [medical doctor] has been notified of resident refusal to ED.During a review of Resident
153's Progress Notes, dated 7/20/25 7:34 AM, the Prog Note indicated, .LN called resident's [Resident 153]
RP to inform her of fall, injury and resident's current status.VM [voicemail] was left.During a review of
Resident 153's Progress Notes, dated 7/20/25 at 8:15 PM, the Prog Note indicated, .Situation: The Change
in Condition/s [CIC] reported on this CIC Evaluation are/were.Abdominal pain, Nausea/Vomiting, Tired,
Weak, Confused, or Drowsy.Cardiovascular Status Evaluation: Inability to stand without severe dizziness or
light headedness.Abdominal/GI Status Evaluation: Abdominal pain.Neurological Status Evaluation:
Dizziness or unsteadiness.Nursing observations, evaluation, and recommendations are: C/O.HA
[headache], Nausea, dizziness.MD notified and transfer to ED for further evaluation.Primary Care
Feedback: Primary Care Provider responded with the following feedback.Recommendations: Transfer out to
Adventist for further evaluation.During a review of Resident 153's Progress Notes, dated 7/20/25 at 8:46
PM, the Prog Note indicated, .MD notified at 1835 [6:35 PM] and ordered to be sent out.DON [Director of
Nursing] notified at 1846 [6:46 PM], Resident [153] transferred out to ER at 1853 [6:53
PM].Conservator/RP called at 1918 [7:18 PM] and VM left .During a review of Resident 153's Progress
Notes, dated 7/20/25 at 11:23 PM, the Prog Note indicated, .Received a call from Adventist Health [NAME]
RN and she asked for an RP.who can make a decision for the resident [Resident 153].Provided information
as listed in the face sheet [admission Record] but they're all case worker (conservator) [RP].writer inquired
about the resident status and [ER] RN replied that resident [153] had a bowel obstruction.Needs an RP to
make a decision for her [Resident 153].During a review of the facility's policy and procedure (P&P) titled,
Resident Rights, dated 12/21, the P&P indicated, .Federal and State laws guarantee certain basic rights to
all residents of this facility.These rights include the resident's right to.appoint a legal representative [a
person authorized by the resident or by a judge to make personal, medical, and/or financial decisions for an
adult who cannot make decisions for themselves].Notified of his or her medical condition and of any
changes in his or her condition.During a review of the facility's P&P titled, Charting and Documentation,
dated 7/17, the P&P indicated, .The following is to be documented in the resident medical record.Changes
in the resident's condition.Events, incidents or accidents involving the resident.Notification of family.
Event ID:
Facility ID:
555736
If continuation sheet
Page 46 of 51
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555736
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Golden Sonora Care Center
19929 Greenley Road
Sonora, CA 95370
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review, the facility failed to ensure proper infection prevention
practices (a set of measures taken to stop the spread of germs and infections) were implemented and
followed for a census of 172 when there were two unlabeled urinals (portable, bottle-shaped containers
designed for male patients to urinate into when they cannot reach a toilet) on the nightstand next to
Resident 133's bed.This failure had the potential to place residents at risk for developing an infection and
the potential to result in transmission of infection in the facility.During an observation on 8/4/25 at 11:40 AM,
in Resident 133's room, there were two urinals on the nightstand next to Resident 133's bed and they were
not labeled with a name, initials or other identifying information indicating to whom they belonged.During a
concurrent observation and interview on 8/4/25 at 3:00 PM with Licensed Nurse (LN) 21 in Resident 133's
room, LN 21 confirmed, there were two unlabeled urinals on the nightstand next to Resident 133's bed and
that the urinals should be labeled with resident (Resident 133's) information and room number but were
not. LN 21 stated, it was important to label urinals so that other residents would not use one that did not
belong to them and cause cross contamination (the transfer of harmful bacteria from one surface, person,
or object to another, potentially causing an infection). LN 21 further stated, using a urinal that belonged to
another resident could cause infection and make residents sick.During an interview on 8/7/25 at 9:53 AM
with the Infection Preventionist (IP - a healthcare professional responsible for overseeing and implementing
a facility's Infection Prevention and Control Program [IPCP]), the IP stated, urinals in the facility should be
labeled with resident (Resident 133's) identifying information to prevent cross contamination that could lead
to infection. The IP stated, urinals that were in use but not labeled did not meet the expectations for
infection control practices in the facility.During an interview on 8/7/25 at 10:14 AM with the Assistant
Director of Nursing (ADON), the ADON confirmed the problem with unlabeled urinals was an infection
control problem. The ADON stated, it was unsanitary to have unlabeled urinals on the nightstand in resident
(Resident 133's) room and unlabeled urinals could be inadvertently picked up and used by a roommate or
other resident in the facility. The ADON further stated, it was the expectation of the facility that all urinals
were to be labeled with identifying information to indicate who they belonged to.During a review of the
facility's policy and procedure (P&P) titled, Homelike Environment, dated 2/21, the P&P indicated, .Staff
provides person-centered care that emphasizes the residents' comfort, independence and personal needs
and preferences.characteristics include.clean, sanitary, and orderly environment.During a review of the
facility's P&P titled, Infection Control Policies and Practices, dated 3/25, the P&P indicated, .Policies and
practices are observed to maintaining a safe, sanitary, and comfortable environment and to support
infection prevention, identification, and transmission.Objectives of facility infection control policies,
protocols, and practices are to.Support prevention, detection, investigation, and transmission.Support
maintenance of a safe, sanitary, and comfortable environment.Establish guidelines for implementing
appropriate precautions.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555736
If continuation sheet
Page 47 of 51
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555736
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Golden Sonora Care Center
19929 Greenley Road
Sonora, CA 95370
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0881
Implement a program that monitors antibiotic use.
Level of Harm - Minimal harm
or potential for actual harm
Based on interview and record review, the facility failed to maintain complete and accurate antibiotic
monitoring documentation and failed to implement all core elements of the Antibiotic Stewardship Program
(ASP, antibiotic use protocols and a system to monitor antibiotic use) for a census of 173 residents when
the facility did not have:1. A current infection Surveillance Plan (a written guide that explains how to watch
for and track infections), 2. Complete antibiotic tracking data (the information collected by the facility
regarding how antibiotics are used and how effective they are against bacteria),3. Documented evidence of
antibiotic time-outs (a planned pause usually 48-72 hours after starting antibiotics, to ensure the medication
is still appropriate).These failures had the potential to result in incomplete infection tracking, lack of timely
antibiotic review, and inappropriate antimicrobial use which may contribute to the development of multidrug
resistant organisms (MDRO - germs that have developed the ability to survive antibiotics that were
previously used to kill them) and negatively impact resident care.Findings:During a concurrent interview
and record review with the Infection Preventionist (IP) on 8/6/25 at 8:22 a.m., the IP stated the facility uses
both the Loeb Criteria (set of guidelines that tells when a resident has enough symptoms to safely start
antibiotics) and the McGreer Criteria (guidelines used to help determine when an infection in a nursing
home resident may not need antibiotics) to evaluate antibiotic use, and reviews laboratory (lab) results to
determine antibiotic susceptibility (determines which antibiotic will kill the germ causing the infection). The
IP stated these same criteria's are used for monitoring, tracking and evaluating antimicrobial adherence
(taking the medication as directed by a healthcare professional, including the correct dosage, frequency,
and duration of treatment). The IP reported her daily process includes reviewing progress notes and orders
from the previous day, updating the facility's line list (a spreadsheet that tracks residents with infections and
antibiotic use), and following up on pending lab results. The IP reviewed records of Resident 86 by going
back and forth between their electronic medical record and their line list. Their electronic records showed
Resident 86 received Macrobid (antibiotic) every 12 hours for five days for a urinary tract infection (an
infection in the urinary tract) which was started on 7/31/25 with a stop date of 8/4/25. Lab results indicated
that the urine culture grew Enterococcus Faecalis (a type of bacteria) and was sensitive to Macrobid (the
germ would be killed by the antibiotic prescribed). The Line list review for Resident 86 indicated the
following: ETIOLOGY: indicated, In house (used to indicate where the illness was contracted instead of the
cause of illness) ONSET DATE: indicated, 7/28? (Question mark noted without explanation) TREATMENT:
Blank DOT ATB (Days of Therapy [Antibiotics]): Blank MDRO [multi-drug resistant organism]: Blank SIGNS
AND SYMPTOMS: indicated, Per Resident and MD Request MEETS CRITERIA: Blank DATE RESOLVED:
BlankDuring the same interview, the IP stated the facility's line list does not include the antibiotic start and
stop dates. When asked how antibiotic time-outs are conducted for newly admitted residents, the IP
explained that newly admitted residents were evaluated during the Interdisciplinary Team (IDT, a group of
professionals) meeting. She further stated the physician, or provider was not always present during IDT but
can be contacted as needed. When the IP was asked if she could show a sample documentation of
antibiotic time-out for a newly admitted resident, she was not able to provide one. The IP also stated that
they have no formal antibiotic time-out process or form in place. Furthermore, the IP stated the facility does
not have an antibiogram (Antibiograms are used to inform antibiotic selection, particularly in cases where
rapid test results are not yet available. They also help track antibiotic resistance patterns within a facility)
available and she would work on it. Lastly, the IP stated she was responsible for preparing infection
surveillance and antibiotic usage reports and communicates directly with the physician to
Residents Affected - Some
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555736
If continuation sheet
Page 48 of 51
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555736
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Golden Sonora Care Center
19929 Greenley Road
Sonora, CA 95370
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0881
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
provide personalized feedback. When asked to present the facility's infection Surveillance Plan, the IP was
unable to provide one.During a follow-up interview with the IP and Assistant Director of Nursing (ADON) on
8/7/25 at 10:47 a.m., the IP reiterated that the line list was updated daily, and that antibiotics, including
time-outs, are reviewed during IDT meetings and that all information was maintained in the facility's
electronic system. However, the IP was unable to provide documentation of their antibiotic time-out reviews.
When asked about track & trend data for antibiotic use against infections, the IP and ADON stated that they
do not have tracking capabilities at the moment because it was not in their system anymore. During an
interview with the Administrator (Admin) on 8/7/25 at 12:00 p.m., the Admin stated she would discuss
antibiotic start dates with IP. The Admin stated that they were still searching for their infection Surveillance
Plan.Review of document published by the Centers for Medicare and Medicaid (CMS) dated November 22,
2019, with Reference number QSO-20-03-NH, under Long Term Care (LTC) Infection Control worksheet
section D.1 indicated, .The facility has a written surveillance plan, based on the risk assessment, outlining
activities for monitoring/tracking infections occurring in residents of the facility. Source: CMS QSO 20-03
Updates and initiatives to ensure safety and quality in nursingA review of the facility's Policy titled,
Surveillance for Infections updated 04/14/2025, indicated, .The Infection Preventionist.is responsible for
gathering and interpreting surveillance data and conducting analysis of data.The facility maintains a
tracking system of all identified infections for data collection, and trend analysis.Analyze data to identify
trends.Review of an undated online document, published by the Centers for Disease Control and
Prevention (CDC) titled, The Core Elements of Antibiotic Stewardship for Nursing Homes APPENDIX A:
Policy and Practice Actions to Improve Antibiotic Use under the section, Develop and disseminate a
facility-specific report of antibiotic susceptibility to clinical providers, indicated: .Nursing homes should work
with consultant laboratories to create a facility specific summary of antibiotic susceptibility patterns from the
organisms commonly isolated in microbiology cultures. One example of a susceptibility summary is called
an antibiogram. Antibiograms are tables developed by the microbiology laboratory showing the percent
susceptibility for a panel of common bacteria tested against a panel of common antibiotics. Nursing home
laboratories may have to tailor the antibiogram based on the facility's diagnostic testing
practices.Antibiograms may be updated every 12 to 24 months, based on the number of cultures submitted
by a facility. Summaries of susceptibility patterns should be disseminated to frontline nursing staff, clinical
providers and consultant pharmacists as an educational tool and to guide management decisions .Perform
antibiotic time outs .Antibiotics are often started empirically [a course of treatment or action based on
experience and observation rather than on a diagnosis] in nursing home residents when the resident has a
change in physical or mental status while diagnostic information is being obtained. However, providers often
do not revisit the selection of the antibiotic after more clinical and laboratory data (including culture results)
become available.An antibiotic time out is a formal process designed to prompt a reassessment of the
ongoing need for and choice of an antibiotic once more data is available including: the clinical response,
additional diagnostic information, and alternate explanations for the status change which prompted the
antibiotic start. Nursing homes should have a process in place for a review of antibiotics by the clinical team
two to three days after antibiotics are initiated.
https://www.cdc.gov/antibiotic-use/core-elements/pdfs/core-elements-antibiotic-stewardship-appendix-a-508.pdA
review of the facility's Policy and Procedure titled, Antimicrobial Stewardship Program (ASP) updated March
2018, indicated, .2b. Center and Providers: Adheres to guidelines of ASP.Incorporates antibiotic selection
and course/duration of treatment based on available data and guidelines. This includes.antibiogram.4e.
Implement
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555736
If continuation sheet
Page 49 of 51
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555736
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Golden Sonora Care Center
19929 Greenley Road
Sonora, CA 95370
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0881
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
antibiotic time outs.5. Tracking: Monitor antibiotic use practices and outcomes related to antibiotics to guide
clinical practice and track impact of interventions.Review of an undated online document, published by the
Centers for Disease Control and Prevention (CDC) titled, The Core Elements of Antibiotic Stewardship for
Nursing Homes APPENDIX B: Measures of Antibiotic Prescribing, Use and Outcomes under the section,
Antibiotic starts. Indicated: .Tracking and reporting antibiotic start data could assess the impact of antibiotic
stewardship initiatives designed to educate and guide providers on situations when antibiotics are not
appropriate .
https://www.cdc.gov/antibiotic-use/core-elements/pdfs/core-elements-antibiotic-stewardship-appendix-b-508.pdf
Event ID:
Facility ID:
555736
If continuation sheet
Page 50 of 51
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555736
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Golden Sonora Care Center
19929 Greenley Road
Sonora, CA 95370
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0925
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview and record review, the facility failed to maintain an effective pest control
program when multiple flies were seen in the food preparation area. This failure had the potential of
contamination of food and food poisoning for the 172 residents eating facility prepared meals.
Findings:During the initial kitchen tour on 8/4/25 at 8:21 a.m. a fly was observed in the kitchen.During the
initial kitchen tour on 8/4/25 at 8:44 a.m. in the dry storeroom which was separated by a closed door from
the kitchen, another fly was observed.During the initial kitchen tour on 8/4/25 at 10:12 a.m. the dumpsters
were observed. The door to the dumpster area was noted to be propped open with rock. The dumpsters
were approximately 15 to 20 feet from the hallway door.During the lunch plating observation on 8/5/25 at
11:30 a.m., multiple flies were observed in the kitchen. The food for lunch was mostly uncovered and staff
were swatting at the flies to keep them off of the meal.During an interview on 8/6/25 at 2:50 p.m., with the
Dietary Director (DD), the DD concurred that the number of flies had increased over the past few days
which was a risk for food contamination. He went on to state that the lunch meal should have been covered
to minimize the risk to residents. Review of facility provided policy title Pest Control (HCSG Policy 029,
Healthcare Services Group, Inc. revised 2/2025 ) indicated in the policy statement that A program will be
established for the control of insects and rodents for the Dining Services Department. It further indicated in
bullet 2 that All food preparation, service, and storage areas will be monitored regularly for any signs of
pest/vermin. The center staff will be notified immediately of any concerns verbally and in writing .Review of
the Illinois Department of Public Health information on flies indicated that The habits of flies favor the
spread of bacteria and other disease-causing organisms. Flies often feed and lay eggs on garbage and
manure before contaminating human foods and food preparation surfaces by landing on them. When
feeding, house flies regurgitate their stomach contents onto food to liquefy it before ingesting it. They also
may contaminate food and surfaces by defecating on them .Review of the Ecolab website indicated that
Large flies enter through windows and doors and feed on the food debris . Large flies . can . spread
foodborne illness, by landing on various . surfaces and landing on . food .
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555736
If continuation sheet
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