F 0580
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room,
etc.) that affect the resident.
Based on interview and record review the facility failed to notify the physician of a resident's change of
condition for one of one sampled resident (Resident 4) by failing to notify the physician when Resident 4
had signs and symptoms of bleeding and hypoglycemia (low blood sugar in the body). This deficient
practice had the potential to result in a delay of care services resulting in serious health complications
requiring hospitalization. Findings: During a review of Resident 4's admission Record, the admission
Record indicated the facility admitted Resident 4 to the facility on 8/30/2023, and re-admitted the resident
on 11/24/2024 with diagnoses including chronic obstructive pulmonary disease (COPD-group of lung
diseases that block airflow and make it difficult to breathe), diabetes mellitus (DM-a chronic condition that
affects the way the body processes blood sugar [glucose]) and gastrostomy tube (GT- a flexible tube
surgically inserted through the abdomen into the stomach for feeding, fluid, and medication administration)
infection. During review of Resident 4's Minimum Data Set (MDS - a comprehensive standardized
assessment and care-screening tool), dated 11/1/2025, the MDS indicated Resident 4 has severely
impaired cognition (mental action or process of acquiring knowledge and understanding) for daily
decision-making and dependent from staff for activities of daily living (ADLs-bed mobility, surface transfer,
eating, walk in room, dressing, toileting, and personal hygiene).The MDS indicated Resident 4 has a GT.
During a review of Resident 4's Order Summary Report, the Order Summary Report indicated the following
orders dated 7/3/2025: -Eliquis (a blood thinner medication) 2.5 milligram (mg-unit of mass), give one tablet
via GT two times a day. -Eliquis use: Monitor for signs and symptoms of bleeding (abnormal or unexpected
bruising, petechiae [tiny pinpoint sized red, purple or brown on the skin or mucous membrane], internal
bleeding, nosebleeds, bleeding gums, abnormal bleeding) by documenting (+) yes or (-) no and notify the
physician if (+) every shift. -Monitor signs and symptoms of hypoglycemia: sweating, tremor, increased
heart rate, pallor, nervousness, confusion, slurred speech, lack of coordination, staggering gait
(ambulation). Document (+) yes or (-) no and notify the MD if (+) every shift. During a concurrent interview
and record review with the Director of Nursing (DON) on 1/15/2026 at 10:02 a.m., Resident 4's Medication
Administration Record (MAR-a report detailing the medications administered to a resident by the licensed
nurse in the facility), progress notes, and Situation, Background, Assessment, Recommendation (SBAR - a
structured communication tool used primarily in healthcare to provide concise, clear, and essential
information about a resident's condition)/Change in Condition (COC) were reviewed. The MAR indicated a
(+) yes for signs and symptoms of bleeding and hypoglycemia on 1/10/2026 during the 11:00 p.m. to 7:00
a.m. shift. Resident 4's progress notes and SBAR/COC (situation, background, appearance and
review/Change of condition- structured tool for healthcare provider that provides communication record and
used as documentation for any changes of condition) did not indicate documentation of Resident 4 having
symptoms of bleeding or hypoglycemia, nor did they (progress notes or SBAR/COC) indicate that the
physician was notified of the changes in
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 35
Event ID:
555738
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555738
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/15/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Terrace Post Acute
7447 Sepulveda Blvd
Van Nuys, CA 91405
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0580
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Resident 4's condition. The DON stated that licensed nurses must follow physician orders and notify the
physician of any signs and symptoms of bleeding or hypoglycemia in order to provide proper care to
Resident 4. During a review a review of facility's policy and procedure (P&P) titled, Change in Condition:
Notification of, reviewed on 1/16/2025, the P&P indicated, Facility will ensure residents, family, legal
representatives and physicians are informed of changes in resident's condition. During a review of facility's
P&P, titled, Anticoagulation-Clinical Protocol, reviewed on 1/16/2025, the P&P indicated, The staff and
physician will monitor for possible complications in individuals who are being anticoagulated and will
manage related problems . if an individual on anticoagulation therapy shows signs and symptoms of
bleeding, the nurse will discuss the situation with the physician before giving the next scheduled dose of
anticoagulant. During a review of facility's P&P, titled, Management of Hypoglycemia, reviewed on
1/16/2025, the P&P indicated, Facility will notify the provider immediately and document provider
instructions for symptoms of hypoglycemia.
Event ID:
Facility ID:
555738
If continuation sheet
Page 2 of 35
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555738
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/15/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Terrace Post Acute
7447 Sepulveda Blvd
Van Nuys, CA 91405
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0657
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed,
and revised by a team of health professionals.
Based on interview and record review, the facility?failed to: 1.? Update?a resident's comprehensive?care
plan (a document that summarizes a resident's needs, goals, and care/treatment) for?one of one sampled
resident (Resident 4) reviewed under the tube feeding care area by failing to update Resident 4's care plan
with the most recent physician's order for enteral feeding?(a way of delivering nutrition directly to the
stomach or small intestine)? This deficient practice had the potential to?result?in failure to deliver the
necessary care and services to meet Resident 4's nutritional needs related to tube feeding. 2. Ensure?the
resident or the resident`s representative participated during the Interdisciplinary (IDT- a group of health
care professionals with various areas of expertise who work together toward the goals of the residents' care
plan) care plan meeting for one of five sampled resident (Resident?7) reviewed under the care planning
care area. This deficient practice had the potential to result in Resident?7 not?receiving?person centered
care?(person-centered care?allows patients to make informed decisions about their treatment and
well-being)?to?meet the resident`s needs.?? Findings:
1. During a review of Resident 4's admission Record, the admission Record indicated the facility admitted
Resident 4 to the facility on 8/30/2023 and re-admitted the resident on 11/24/2024 with diagnoses including
chronic obstructive pulmonary disease (COPD-group of lung diseases that block airflow and make it difficult
to breathe), diabetes mellitus (DM-a chronic condition that affects the way the body processes blood sugar
[glucose]) and gastrostomy tube (GT- a flexible tube surgically inserted through the abdomen into the
stomach for feeding, fluid, and medication administration) infection.
During review of Resident 4's Minimum Data Set (MDS - a comprehensive standardized assessment and
care-screening tool), dated 11/1/2025, the MDS indicated Resident 4 had severely impaired cognition
(mental action or process of acquiring knowledge and understanding) for daily decision-making and was
dependent on staff for activities of daily living (ADLs-bed mobility, surface transfer, eating, walk in room,
dressing, toileting, and personal hygiene). The MDS indicated Resident 4 had a GT.
During a review of Resident 4's Order Summary Report, the Order Summary Report indicated an order
dated 1/9/2026 to administer Glucerna (type of enteral feeding) 1.2 calories at 55 cubic centimeters (cc-unit
of volume) to make 1100 millimeters (ml-unit of volume) per day via pump with 100 ml of water flush every
four hours.
During a concurrent interview and record review with the Director of Nursing (DON) on 1/15/2026 at 10:02
a.m., Resident 4's care plan (CP) for enteral feeding created on 9/6/2023 and Order Summary Report were
reviewed. The CP indicated that Resident 4 required enteral feeding and must maintain nutritional status via
tube feeding. The CP indicated that Resident 4 had an order to provide the resident with Isosource (type of
enteral feeding) 1.5 at 50 ml per hour (ml/hour) for 20 hours. The DON?stated that the care plan was not
updated to reflect the resident's current enteral feeding order. The DON stated it is important to update
Resident 4's care plan to ensure staff are aware of how to properly care for the resident.
During a review a review of facility's policy and procedures (P&P) titled, Care Plans, Comprehensive
Person-Centered,?reviewed?on 1/16/2025, the P&P indicated, A comprehensive,?person-centered?care
plan includes?measurable?objectives, and?timetables?to meet the resident's physical,?psychosocial and
functional needs?will be developed and implemented for each resident. P&P
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555738
If continuation sheet
Page 3 of 35
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555738
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/15/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Terrace Post Acute
7447 Sepulveda Blvd
Van Nuys, CA 91405
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0657
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
also?indicated?that?Assessments of residents are?ongoing,?and care plans are revised as information
about the residents and the residents' conditions change.?
2. During a review of Resident?7's admission Record, the admission Record indicated the
facility?originally?admitted the resident on?9/05/2021?and readmitted the resident on 1/18/2025?with
diagnoses including muscle weakness and?dementia (severe memory, thinking, and reasoning decline that
interferes with daily life, caused by diseases damaging brain cells).?
During a review of Resident?7's Minimum Data Set (MDS - a standardized assessment and care screening
tool), dated?11/24/2025, the MDS indicated the resident's cognitive (the mental action or process of
acquiring knowledge and understanding through thought, experience, and the senses) skills for daily
decision?was moderately impaired?and was totally dependent on staff for?activities of daily
living?(these?activities?include personal care tasks such as eating, dressing, bathing, toileting, managing
continence, and transferring).?
During an interview and record review on?01/15/2026?at?9:31?a.m., with
the?Minimum?Data?Set?Nurse?(MDSN), Resident 7`s IDT?Care Conferences from 01/2025 to 12/2025
were reviewed. The MDSN stated that the facility did not conduct the IDT care conference for Resident 7 for
two quarters, on 5/2025 and 11/2025. The MDSN?stated that the IDT Care Conference is conducted
quarterly?in conjunction with the required quarterly MDS assessment.?The MDSN?stated that?one of the
purposes of the IDT Care Conference is to evaluate?all areas of care and determine whether the resident
had made progress toward care plan goals or experienced a decline, in which case the care plan objectives
and interventions would be modified. The?MDSN?stated that they?are required to?conduct the IDT
Conference quarterly and it is important to involve the resident and their representative in the care planning
process so their input and concerns can be addressed. The MDSN further stated that Resident 7 and their
representative have the right to participate in care planning to ensure the resident receives the necessary
care and services to meet their needs goals.?
During a review of the facility's P&P titled Comprehensive Person-Centered Care Planning last
reviewed?1/16/2025, the P&P indicated that the interdisciplinary team?(IDT), in conjunction with the
resident and his/her family or legal representative, develops, and implements a comprehensive,
person-centered care plan for each resident.the interdisciplinary team reviews and updates the care plan at
least quarterly, in conjunction with the required quarterly MDS assessment.? ??
During a review of the facility's P&P titled Care Planning-Interdisciplinary Team, last reviewed?1/16/2025,
the P&P indicated that?Our facility`s Interdisciplinary Team?is responsible for the development of an
individualized comprehensive care plan for each resident.the?resident, the resident`s representative are
encouraged to participate?in the development of and revisions to the resident`s care plan.?
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555738
If continuation sheet
Page 4 of 35
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555738
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/15/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Terrace Post Acute
7447 Sepulveda Blvd
Van Nuys, CA 91405
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Minimal harm
or potential for actual harm
Based on interview and record review, the facility failed to ensure one of one sampled resident (Resident
93) received treatment and care in accordance with professional standards of practice by failing to: 1.
Ensure licensed nurses clarify the order for digoxin with the physician and obtain an order to monitor the
apical pulse (a pulse point on your chest that gives the most accurate heart rate) or set apical pulse
parameters (a specific, pre-set guideline for when to temporarily stop a medication, such as a blood
pressure drug, to prevent a patient's blood pressure or heart rate from falling too low) before administering
digoxin (medication that slows the heart rate). 2. Ensure licensed nurses clarify the order for metoprolol (BP
and heart rate lowering medication) and diltiazem (blood pressure [BP] medication that could lower the
heart rate) and obtain physician-ordered heart rate parameters prior to administering both medications.
This deficient practice had the potential cause hypotension (when the blood pressure [BP] is too low),
fainting, falling and/or accidents for Resident 93. Findings: During a review of Resident 93's admission
Record, the admission Record indicated the facility admitted Resident 93 on 12/24/2025 with diagnoses
that included congestive heart failure (CHF - when the heart muscle cannot pump enough blood to meet
the body's needs), atrial fibrillation (A-fib - an irregular and often very rapid heart rhythm) and hypertension
(high BP) During a review of Resident 93's History and Physical (H&P), dated 12/26/2025, the H&P
indicated Resident 93 did not have the capacity to understand and make decisions. During a review of
Resident 93's Minimum Data Set (MDS, a standardized assessment and care screening tool), dated
12/27/2025, the MDS indicated Resident 93 rarely understood others and rarely was able to make herself
understood. The MDS indicated Resident 93 was completely dependent on staff for activities such as
toileting, dressing, and putting on/taking off footwear. During a review of Resident 93's Order Summary
Report, the Order Summary Report indicated the following orders dated 12/24/2025: -Digoxin oral tablet
125 micrograms (mcg- a unit of mass) via percutaneous endoscopic gastrostomy (PEG, a flexible feeding
tube placed through the abdominal wall directly into the stomach using an endoscope [a medical device
with a light attached, used to look inside a body cavity or organ] tube one time a day for A-fib. -Diltiazem
Tablet 60 milligrams (mg-a unit of mass). Give 0.5 mg tablet via PEG-tube four times a day for
hypertension. Hold for SBP (systolic blood pressure - the first/top number in a blood pressure reading) <110
(less than 110). -Metoprolol Tablet 25 mg. Give 0.5 mg tablet via PEG-tube every 12 hours for hypertension.
Hold for SBP <110. During a review of Resident 93's electronic medication administration record (emar)
from 12/24/2025 to 1/14/2026, the EMAR did not have a supplemental section under digoxin to record an
apical pulse, nor did it have a supplemental section under diltiazem and metoprolol to record the heart rate.
During a concurrent interview and record review on 1/15/2026 at 11:38 a.m. of Resident 93's EMAR dated
12/24/2025 to 1/14/2026 with Registered Nurse 1 (RN 1), RN 1 reviewed the administration of digoxin,
diltiazem and metoprolol and stated that these three medications are missing the heart rate parameters
and a supplemental section to record the apical pulse for digoxin and heart rate for diltiazem and
metoprolol. RN 1 stated that when a telephone order is received, it must be read back or clarified with the
physician to ensure resident safety. RN 1 stated when transcribing any medication with parameters or
special instructions, the nurse must add a supplemental documentation section in order to record things
such as BP, heart rate etc. RN 1 stated digoxin is an especially strong medication and Resident 93 could
have experienced bradycardia (slow heart rate), dizziness and fainting. During an interview on 1/15/2026 at
1:25 p.m. with the Director of Nursing (DON), the DON stated licensed staff must clarify with the physician
and read back if it is a telephone order to ensure accuracy. The DON stated it is considered a medication
error to give digoxin, diltiazem and
Residents Affected - Few
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555738
If continuation sheet
Page 5 of 35
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555738
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/15/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Terrace Post Acute
7447 Sepulveda Blvd
Van Nuys, CA 91405
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
metoprolol without checking the heart rate first, because it could result in bradycardia which could cause
Resident 93 to experience dizziness and fainting During a review of the facility's policy and procedure
(P&P), titled, Medication Administration - General Guidelines, last reviewed on 1/16/2026, the P&P
indicated medications are administered as prescribed in accordance with good nursing principles and
practices.if the dose seems excessive etc., contact prescriber for clarification. During a review of the facility
provided manufacturer's guideline on the use of digoxin, undated, the guideline indicated digoxin could
cause severe bradycardia. The guideline further instructs patients to check and record their heart rate daily.
During a review of the facility provided manufacturer's guideline on the use of diltiazem, undated, the
guideline indicated a potential adverse effect (an unwanted, harmful, or unfavorable outcome that occurs
from a medical treatment, drug, or procedure) was bradycardia (slow heart rate) During a review of the
facility provided manufacturer's guideline on the use of metoprolol (a beta blocker [group of medication that
lowers BP and heartrate] medication, undated, the guideline indicated a potential adverse of bradycardia
and further indicated if both digoxin and a beta blocker is taken together, there is an even higher risk for
bradycardia.
Event ID:
Facility ID:
555738
If continuation sheet
Page 6 of 35
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555738
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/15/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Terrace Post Acute
7447 Sepulveda Blvd
Van Nuys, CA 91405
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0692
Provide enough food/fluids to maintain a resident's health.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview and record review, the facility failed to offer sufficient fluid intake to
maintain proper hydration (the process of replacing water in the body) and health by failing to provide a
pitcher of water and a cup at the bedside of one of three sampled residents (Resident 20) investigated
under the hydration care area. This deficient practice placed Resident 20 at an increased risk for
dehydration (a condition caused by the loss of too much fluid from the body).Findings: During a review of
Resident 20's admission Record, the admission Record indicated the facility initially admitted Resident 20
on 6/3/2014 and readmitted her on 4/21/2023 with diagnoses that included peptic ulcer (an open sore or
painful wound that develops on the lining of your stomach/digestive tract), dysphagia (difficulty swallowing)
and gastro-esophageal reflux disease (long term condition when stomach acid frequently flows back up into
the esophagus [food pipe], causing irritation. During a review of Resident 20's History and Physical (H&P),
dated 10/27/2025, the H&P indicated Resident 20 did not have the capacity to understand and make
decisions. During a review of Resident 20's Minimum Data Set (MDS - an assessment and care screening
tool) dated 12/15/2025, the MDS indicated Resident 20 sometimes understood others and sometimes
made herself understood and required assistance from facility staff for activities of daily living (ADLsactivities such as bathing, dressing and toileting a person performs daily). During a review of Resident 20's
Care Plan (CP) dated 12/21/2025, the CP indicated Resident 20 was at high risk for dehydration with
interventions to encourage Resident 20 to drink the fluids of her choice and ensure Resident 20 has access
to liquids whenever possible. During a review of Resident 20's Physician's Order, the Physician's Order
indicated an order dated 9/16/2025 for regular diet, soft and bite sized texture, thin consistency (liquids).
During an observation on 1/12/2026 at 9:22 a.m. in Resident 20's room, Resident 20 was lying in bed
asleep. Resident 20 did not have a water pitcher at her bedside. During a concurrent observation and
interview on 1/12/2026 at 9:29 a.m. in Resident 20's room with Certified Nursing Assistant 3 (CNA 3), CNA
3 stated Resident 20 did not have a water pitcher at bedside but should have one to help prevent
dehydration. CNA 3 stated the dietary staff changes the water pitchers daily around 11:00 a.m. During an
interview on 1/15/2026 at 10:03 m with Registered Nurse 1 (RN 1), RN 1 stated proper hydration is
extremely important for all residents. RN 1 stated staff encourage hydration by providing individual water
pitchers at the resident's bedside in accordance with the prescribed diet. RN 1 stated Resident 20 should
have had a water pitcher at her bedside readily available to prevent dehydration. During a review of the
facility provided policy and procedure (P&P) titled, Resident Hydration and Prevention of Dehydration last
reviewed on 1/16/2026, the P&P indicated the facility will strive to provide adequate hydration and to
prevent dehydration. The P&P further indicates for nurses' aides (CNA's) to provide and encourage intake
of bedside, snack and meal fluids on a daily and routine basis.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555738
If continuation sheet
Page 7 of 35
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555738
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/15/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Terrace Post Acute
7447 Sepulveda Blvd
Van Nuys, CA 91405
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0695
Provide safe and appropriate respiratory care for a resident when needed.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review, the facility failed to provide two of three sampled residents
(Resident 13 and Resident 42) reviewed under the respiratory care area, with necessary respiratory care
services consistent with professional standards of practice by failing to: 1. Ensure Resident 13 and
Resident 42 had a physician order for oxygen prior to administering oxygen to Resident 13 and 42. 2.
Ensure Resident 42's nasal cannula and oxygen set-up was labeled with a date and changed weekly per
facility policy. These deficient practices had the potential to place Resident 13 and Resident 42 at increased
risk for infection and cause complications associated with oxygen therapy.Findings:
Residents Affected - Few
1. During a review of Resident 13's admission Record, the admission Record indicated the facility originally
admitted Resident 13 on 11/25/2022, and re-admitted the resident on 5/5/2025 with diagnoses including
chronic obstructive pulmonary disease (COPD-group of lung diseases that block airflow and make it difficult
to breathe), respiratory failure (condition in which your blood does not get enough oxygen or has too much
carbon dioxide) and congestive heart failure (CHF-a chronic condition in which the heart does not pump
blood as well as it should). During a review of Resident 13's Minimum Data Set (MDS - a comprehensive
standardized assessment and care-screening tool), dated 11/5/2025, the MDS indicated Resident 13 had
intact cognition (mental action or process of acquiring knowledge and understanding) for daily
decision-making and required supervision from staff for activities of daily living (ADLs-bed mobility, surface
transfer, eating, walk in room, dressing, toileting, and personal hygiene). During a concurrent observation
and interview on 1/12/2026 at 12:22 p.m., with Resident 13 inside the room, observed Resident 13
receiving oxygen at four (4) liters per minute (LPM) via nasal cannula (device used to deliver supplemental
oxygen or increased airflow to a patient or person in need of oxygen). Resident 13 stated, I use oxygen at
all times. During a review of Resident 13's care plan (CP), revised on 10/23/2025, the CP indicated that
Resident 13 has an oxygen therapy related to ineffective gas exchange with an intervention to give
medication as ordered by the physician.
During a concurrent interview and record review with Registered Nurse 2 (RN 2) on 1/12/2026 at 12:30
p.m., Resident 13's physician orders were reviewed. RN 2 stated Resident 13 did not have an order for
oxygen therapy and should have had an order prior to oxygen administration. During an interview with the
Director of Nursing (DON) on 1/15/2025 at 12:39 p.m., the DON stated that a physician order for oxygen
therapy should have been obtained and documented in Resident 13's medical record prior to oxygen
administration.
2. During a review of Resident 42's admission Record, the admission Record indicated the facility originally
admitted Resident 42 on 8/26/2022, and re-admitted the resident on 1/23/2025 with diagnoses including
atrial fibrillation (AF-an irregular rapid heart rate that commonly causes poor blood flow), atherosclerotic
heart disease (build-up of fats, cholesterol, and other substances in and on the artery walls) and
generalized muscle weakness. During a review of Resident 42's MDS, dated [DATE], the MDS indicated
Resident 42 has an intact cognition for daily decision-making and required moderate assistance from staff
for ADLs. During a concurrent observation and interview on 1/12/2026 at 9:30 a.m., with Resident 42 inside
Resident 42's room, observed an oxygen concentrator with an unlabeled nasal cannula and an oxygen
sterile water dated 12/31/2025. Resident 42 stated she is using oxygen at night and when feeling anxious
(feeling worried, nervous, or uneasy). During an interview on 1/12/2026 at 10:12 a.m., with Infection
Preventionist Nurse (IPN), the IPN stated that all the oxygen equipment should be changed and dated
every seven days to prevent germ buildup that could cause infections. During a concurrent interview and
record review with the DON on 1/13/2026 at 5:00 p.m.,
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555738
If continuation sheet
Page 8 of 35
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555738
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/15/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Terrace Post Acute
7447 Sepulveda Blvd
Van Nuys, CA 91405
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0695
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Resident 42's physician orders were reviewed. The DON stated Resident 42's physician orders did not
indicate an order for oxygen therapy. The DON stated that the resident should have been assessed to
determine the need for oxygen and if indicated, a physician's order should have been obtained to ensure
resident's safety
During a concurrent interview with Respiratory Therapist 1 (RT 1) on 1/14/2026 at 12:00 p.m., RT 1 stated
residents should not receive oxygen without a physician's order due to risk of unsafe self-dosing. RT 1
further stated oxygen set ups are changed every Wednesday and that all oxygen equipment should be
labeled with the date when it was changed. During a review a review of facility's policy and procedures
(P&P) titled, Charting and Documentation, reviewed on 1/16/2025, the P&P indicated, Services provided to
the resident, progress toward the care plan goals or any changes in the resident's medical, physical,
functional or psychosocial condition should be documented in the resident's medical record. During a
review of facility's P&P, titled, Oxygen Administration, reviewed on 1/16/2025, the P&P indicated, To verify
that there is a physician order for oxygen when preparing to provide oxygen administration. During a review
of facility's P&P, titled, Changing of Nasal Cannula/Oxygen Tubing, reviewed on 1/16/2025, the P&P
indicated, It is the policy of the facility to change the nasal cannula and oxygen tubing weekly and as
needed if soiled or damaged. P&P also indicted, Set up bags are dated and placed with each nasal cannula
to prevent the nasal cannula from touching the floor when not being used.
Event ID:
Facility ID:
555738
If continuation sheet
Page 9 of 35
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555738
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/15/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Terrace Post Acute
7447 Sepulveda Blvd
Van Nuys, CA 91405
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0697
Provide safe, appropriate pain management for a resident who requires such services.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to ensure pain management was provided to residents who
require such services consistent with professional standards of practice and the comprehensive
person-centered care plan to three of five sampled residents (Residents 6, 109, and 11) investigated for
pain management when: 1. The facility failed to ensure licensed nurses attempted nonpharmacological
(treatments or therapies that do not involve the use of medications) pain interventions prior to administering
as needed pain medication for Residents 6 and 109. 2. The facility failed to ensure Resident 11 was
monitored for adverse side effects after receiving a narcotic pain medication (or known as an opioid,
a?strong prescription drug that relieves severe pain by blocking pain signals in the brain). These deficient
practices had the potential to place Residents 6, 109, and 11 at an increased risk of experiencing adverse
side effects from pain medication including drowsiness, constipation, and a decrease in respirations.
Findings:
Residents Affected - Some
1. a. During a review of Resident 6's admission Record, the admission Record indicated the facility
originally admitted the resident on 10/15/2025 and readmitted the resident on 11/2/2025 with diagnoses
including, but not limited to, spinal stenosis (the narrowing of spaces within your spine, putting pressure on
the spinal cord), low back pain, and difficulty in walking.
During a review of Resident 6's History and Physical (H&P), dated 1/2/2026, the H&P indicated Resident 6
had the capacity to make decisions.
During a review of Resident 6's Minimum Data Set (MDS – a federally mandated resident
assessment tool), dated 11/9/2025, the MDS indicated the resident was cognitively intact (can think, learn,
and remember clearly) and was totally dependent on staff or required substantial assistance (helper
provides more than half the effort) for most activities of daily living (ADLs- routine tasks/activities such as
bathing, dressing and toileting a person performs daily to care for themselves) .
During a review of Resident 6's Pain Evaluation, dated 11/2/2025, the Pain Evaluation indicated Resident 6
experienced pain to her lower back surgical site.
During a review of Resident 6's care plan (a document that outlines a resident's healthcare needs, goals,
and the interventions planned to achieve those goals), titled Resident exhibits or is at risk for alterations in
comfort., last revised on 12/30/2025, the care plan indicated to offer nonpharmacologic interventions prior
to as needed pain medication administration.
During a review of Resident 6's physician's orders, Resident 6 had the following active orders:
1. Hydrocodone-Acetaminophen (a drug used to treat moderate to severe pain) 5-325 milligrams (mg), give
one tablet every four hours as needed for moderate pain, dated 11/3/2025.
2. Hydrocodone-Acetaminophen 5-325 milligrams (mg), give two tablets by mouth every four hours as
needed for severe pain, dated 11/3/2025.
3. Document nonpharmacological interventions: a. Heat, b. Repositioning, C. Relaxation breathing, D.
Food/Fluid, E. Massage, F. Exercise, G. Immobilization of joint, H. Other: write in progress note as needed.
Document results ineffective (-) or effective (+), dated 11/2/2025.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555738
If continuation sheet
Page 10 of 35
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555738
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/15/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Terrace Post Acute
7447 Sepulveda Blvd
Van Nuys, CA 91405
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0697
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
During a review of Resident 6's Medication Administration Record (MAR - a daily documentation record
used by a licensed nurse to document medications and treatments given to a resident), dated January
2026, the MAR indicated the resident was administered one hydrocodone-acetaminophen 5-325 mg tablet
for moderate pain on the following dates and times: 1/5/2026 at 5:00 p.m., 1/6/2026 at 9:23 a.m. and 8:37
p.m., and 1/11/2026 at 10:50 a.m. Resident 6's MAR indicated the resident was administered two
hydrocodone-acetaminophen 5-325 mg tablets for severe pain on the following dates and times: 1/2/2026 at
9:09 a.m. and 1/12/2026 at 2:19 p.m. The MAR did not indicate any nonpharmacological interventions were
attempted at any time in January 2026.
b. During a review of Resident 109's admission Record, the admission Record indicated the facility
originally admitted the resident on 5/24/2019 and readmitted on [DATE] with diagnoses including, but not
limited to, myocardial infarction (MI-heart attack), urinary tract infection (UTI- an infection in the
bladder/urinary tract), and chronic (long-term) pain.
During a review of Resident 109's H&P, dated 12/26/2025, the H&P indicated Resident 109 had the
capacity to make decisions.
During a review of Resident 109's MDS, dated [DATE], the MDS indicated the resident was cognitively
intact and was totally dependent on staff or required substantial assistance for most ADLs.
During a review of Resident 109's Pain Evaluation, dated 12/25/2025, the Pain Evaluation indicated
Resident 109 experienced a level eight out of ten aching pain on the pain scale (a tool where residents rate
pain intensity, with 0 being no pain and 10 being the worst possible pain).
During a review of Resident 109's care plan, titled [Resident 109] is at risk for pain/discomfort., last revised
on 10/13/2025, the care plan indicated to encourage the resident to try different pain-relieving methods like
positioning, relaxation therapy, progressive relaxation, bathing, heat and cold application, muscle
stimulation, and ultrasound.
During a review of Resident 109's physician's orders, Resident 109 had the following active orders:
1. Tylenol 325 mg tablet. Give two tablets every 6 hours as needed for mild pain, dated 12/29/2025.
2. Tylenol Extra Strength 500 mg tablet. Give two tablets as needed for moderate pain, not to exceed 3
grams for a 24-hour period, dated 12/29/2025.
3. Oxycodone (a drug used to treat severe pain) 10 mg tablet. Give one tablet by mouth every four hours as
needed for severe pain, dated 12/25/2025.
4. Document nonpharmacological interventions: a. Heat, b. Repositioning, C. Relaxation breathing, D.
Food/Fluid, E. Massage, F. Exercise, G. Immobilization of joint, H. Other: write in progress note as needed.
Document results ineffective (-) or effective (+), dated 12/25/2025.
During a review of Resident 109's medication administration record (MAR - a daily documentation record
used by a licensed nurse to document medications and treatments given to a resident), dated January
2026, the MAR indicated the resident was administered two Tylenol 325 mg tablets for mild pain on the
following dates and times: 1/4/2026 at 1:16 p.m., 1/5/2026 at 1:11 p.m., and 1/13/2026 at 5:51
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555738
If continuation sheet
Page 11 of 35
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555738
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/15/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Terrace Post Acute
7447 Sepulveda Blvd
Van Nuys, CA 91405
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0697
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
p.m. The MAR indicated the resident was administered two Tylenol Extra Strength 500 mg tablets for
moderate pain on the following dates and times: 1/2/2026 at 9:11 p.m., 1/4/2026 at 9:46 p.m., 1/5/2026 at
3:02 p.m., and 1/11/2026 at 9:38 p.m. The MAR indicated the resident was administered one oxycodone 10
mg tablet for severe pain on the following dates and times: 1/1/2026 at 1:00 a.m., 5:00 a.m., 9:08 a.m., 1:08
p.m., 5:48 p.m., and 10:10 p.m.; 1/2/2026 at 2:10 a.m., 6:10 a.m., 10:55 a.m., 2:55 p.m., and 7:10 p.m.;
1/3/2026 at 12:55 a.m., 9:09 a.m., 1:15 p.m., 5:30 p.m., and 9:30 p.m.; 1/4/2026 at 1:58 a.m., 6:02 a.m.,
11:01 a.m., 3:44 p.m., and 8:07 p.m.; 1/5/2026 at 12:06 a.m., 4:13 a.m., 8:33 a.m., 12:40 p.m., 4:58 p.m.,
and 9:00 p.m.; on 1/6/2026 at 1:02 a.m., 5:00 a.m., 9:06 a.m., 2:42 p.m., and 8:40 p.m.; on 1/7/2026 at 1:10
a.m., 5:10 a.m., 10: 25 a.m., 2:57 p.m., 7:00 p.m., and 11:00 p.m.; on 1/8/2026 at 4:00 a.m., 11:28 a.m.,
3:48 a.m., and 7:49 p.m.; on 1/9/2026 at 12:24 a.m., 4:52 a.m., 10:10 a.m., and 2:15 p.m.; on1/10/2026 at
3:10 a.m., 9:12 a.m., 1:18 p.m., 5:36 p.m., and 9:36 p.m.; on 1/11/2026 at 2:20 a.m., 6:37 a.m., 10:59 a.m.,
3:00 p.m., and 7:03 p.m.; on 1/12/2026 at 1:00 a.m., 5:00 a.m., 9:44 a.m., 2:25p.m., 7:30 p.m., and 11:30
p.m.; and on 1/13/2026 at 3:31 a.m., 9:31 a.m., and 2:20 p.m. The MAR did not indicate any
nonpharmacological interventions were attempted at any time in January 2026.
During a concurrent interview and record review on 1/13/2026 at 4:18 p.m. with Licensed Vocational Nurse
(LVN) 5, Resident 6 and Resident 109s' MARs, dated January 2026, were reviewed. LVN 5 stated before
giving a pain medication, other interventions to reduce pain like distraction, talking to the resident, adjusting
their position, or offering a warm drink should be attempted. LVN 5 stated there was no documentation that
nonpharmacological pain interventions had been attempted. LVN 5 stated nonpharmacological pain
interventions should have been attempted because they (licensed nurses) are supposed to do them before
giving a pain medication as there is a risk the residents could become dependent on the medications.
During an interview on 1/15/2026 at 11:16 a.m. with the Assistant Director of Nursing (ADON), the ADON
stated nonpharmacological interventions should be tried before giving medication. The ADON stated they
(licensed nurses) should try the basics first and then medication might not be needed because there are
risks to medications like drowsiness and other side effects.
During a review of the facility's policy and procedure (P&P) titled Pain Management, last reviewed and
updated on 1/16/2025, the P&P indicated the resident should have an individualized care plan including
nonpharmacological interventions. The P&P indicated nonpharmacological interventions and their
effectiveness should be documented. The P&P further indicated nonpharmacological interventions should
be reviewed for their effectiveness.
2. During a review of Resident 11's admission Record, the admission Record indicated the facility admitted
the resident on 4/03/2024 with diagnoses that included left femur fracture (left thigh fracture). During a
review of Resident 11's Minimum Data Set (MDS, a resident assessment tool), dated 12/24/2025, the
document indicated Resident 11 was severely impaired in cognition (the process of acquiring knowledge
and understanding through thought, experience, and the senses) with skills required for daily decision
making. The MDS indicated Resident 11 was dependent (helper does all the effort) on staff with eating, oral
hygiene, and upper body dressing.
During a review of Resident 11's Physician's Orders, the orders indicated the following:
-Norco oral tablet (narcotic pain medication) 5-325 milligrams (mg, metric unit of measurement, used for
medication dosage and/or amount), give one tablet by mouth two times a day for pain management related
to history of left femur fracture, dated 12/09/2025.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555738
If continuation sheet
Page 12 of 35
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555738
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/15/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Terrace Post Acute
7447 Sepulveda Blvd
Van Nuys, CA 91405
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0697
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
-Norco oral tablet 5-325 mg, give one tablet by mouth every 24 hours as needed for breakthrough pain (a
sudden episode of pain that occurs in residents with chronic pain, breaking through their regular pain
management, exacerbations that occur above their baseline level), dated 12/09/2025.
During a review of Resident 11's Pain Assessment, dated 12/24/2025, the assessment indicated Resident
11 does not currently have pain but will continue to observe pain or discomfort every shift and as needed.
During a review of Resident 11's Care Plan (CP) for Pain, initiated on 10/17/2024, the CP indicated a goal
that pain will be minimized after 30-60 minutes after intervention has been rendered. The care plan
indicated an intervention to administer analgesia (pain relieve medication) as per orders and to
monitor/document for side effects of pain medication.
During a review of Resident 11's 12/2025 and 1/2026 Medication Administration Record, the record
indicated there was no documentation regarding monitoring of side effects for Norco. The time period
covered in the MARs included the dates 12/10/2025 through 1/13/2026.
During a concurrent interview and record review with Registered Nurse 2 (RN 2), on 1/15/2026 at 8:50
a.m., RN 2 reviewed Resident 11's 12/2025 and 1/2026 MARs that covered the dates 12/10/2025 through
1/13/2026. RN 2 confirmed for Resident 11 there was no documentation of Resident 11 being monitored for
side effects of the Norco administration. RN 2 stated it is important for the licensed nurses to monitor side
effects such as respiratory depression and constipation (a condition in which stool becomes hard, dry, and
difficult to pass).
During a concurrent interview and record review with the Director of Nursing (DON) on 1/15/2026 at 9:07
a.m., the DON reviewed Resident 11's 12/2025 and 1/2026 MARs that covered the dates 12/10/2025
through 1/13/2026 and Resident 11's Care Plan for Pain. The DON stated Resident 11's care plan for pain
should be followed. The DON stated to ensure adverse side effects for pain medication were being
monitored, the licensed nurses would need to document the monitoring in a resident's MAR. The DON
stated it is important for the licensed nurses to monitor for side effects such as respiratory depression and
constipation.
During a review of the facility's policy and procedure (P&P) titled, Pain Management, last reviewed
1/16/2025, the P&P indicated residents receiving interventions for pain will be monitored for the
effectiveness and side effects (e.g. constipation, sedation) in providing pain relief. The policy indicated to
document side effects, if present, and notification of physician.
During a review of the facility's P&P titled, Care Plans, Comprehensive Person-Centered, last reviewed on
1/16/2025, the P&P indicated each resident's comprehensive person-centered care plan is consistent with
the resident's rights to participate in the development and implementation of his or her plan of care
including the right to: receive the services and/or items included in the plan of care.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555738
If continuation sheet
Page 13 of 35
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555738
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/15/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Terrace Post Acute
7447 Sepulveda Blvd
Van Nuys, CA 91405
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0730
Observe each nurse aide's job performance and give regular training.
Level of Harm - Minimal harm
or potential for actual harm
Based on interview and record review the facility failed to ensure one of three Certified Nursing Assistants
(CNA 7) investigated for competency skills, possessed the competencies (a measurable pattern of
knowledge, skills, abilities, behaviors that an individual needs to perform work roles successfully)
necessary to perform their job roles. This deficient practice had the potential for staff to perform care
incorrectly and not according to a resident's plan of care. Findings: During an interview and record review
with the Director of Staff Development (DSD) on 1/14/2026 at 3:41 p.m., the DSD reviewed CNA 7's
Competency Assessment. The assessment indicated CNA 7 was hired on 4/03/2024 and the competency
assessment was completed on 8/09/2025. The DSD stated certified nursing assistants should have skills
validation completely annually (every 12 months). The DSD stated that since CNA 7 started on 4/03/2024,
the competency assessment should be done by 4/03/2025, not 8/09/2025. The DSD stated this is important
to do every year to validate their performance skills, to ensure CNAs are doing their tasks according to the
regulations, and to perform correctly and safely. During a record review with the DSD on 1/15/2026 at 8:15
a.m., the DSD reviewed the facility's Policy and Procedure titled, Competency of Nursing Staff, last
reviewed 1/16/2025. The DSD read the policy which indicated facility and resident-specific competency
evaluations will be conducted upon hire, annually and as deemed necessary based on the facility
assessment. During an interview with the Director of Nurses (DON) on 1/15/2026 at 8:30 a.m., she stated
skills competencies for licensed nursing staff and certified nursing assistants should be completed annually.
The DON stated this is important to ensure staff are able to perform their duties and to have further training
if necessary. ? ?
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555738
If continuation sheet
Page 14 of 35
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555738
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/15/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Terrace Post Acute
7447 Sepulveda Blvd
Van Nuys, CA 91405
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a
licensed pharmacist.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review the facility: 1.Failed to have an available supply of Mounjaro (a
medication used for Diabetes Mellitus 2 ([DM2] - a condition of having high blood sugar levels) in the
medication cart, affecting one (1) of three (3) observed residents (Resident 128) during the medication
administration task. As a result, Resident 128 did not receive Mounjaro on 1/12/2026 at 9 a.m. in
accordance with the physician's orders and standards of practice. 2. Failed to reconcile (the process of
comparing transactions and activity to supporting documentation) three (3) medication emergency kits
([eKITs] - kit containing medications needed during emergencies) containing Controlled Substances ([CS] also known as Controlled Drug or Controlled Medications [CD, CM]- medications which have a potential for
abuse and may also lead to physical or psychological dependence) for January 2026, in one (1) of two (2)
inspected medication rooms (Medication room [ROOM NUMBER]) As a result, control and accountability of
CMs did not follow state and federal regulations and facility policy and procedures. 3. Failed to accurately
document the administration of hydrocodone-acetaminophen (a combination CM used for pain, known as
Norco) 10-325 milligram ([mg] - a unit of measure of mass) on the Medication Administration Record ([MAR
- record of medications administered to a resident) on 1/12/2026, for one (1) of three (3) observed
Residents (Resident 30) during the medication administration task. As a result, Resident 30 could not
receive hydrocodone-acetaminophen 10-325 mg at the time of request. These deficient practices had the
potential to cause Resident 30 to experience continued and worsening pain resulting in physical and
psychosocial harm; for Resident 128 to experience serious health complications due to improper
management of DM2, possibly resulting in uncontrolled blood sugar levels, hypoglycemia (low blood sugar
level,) hyperglycemia (high blood sugar level,) and coma resulting in hospitalization and/or death; and
increased the opportunity for CM diversion (the transfer of a controlled medication or other medication from
a lawful to an unlawful channel of distribution or use,) and that residents in the facility could have accidental
exposure to harmful medications possibly leading to physical and psychosocial harm, and hospitalization.
Findings: During an observation on 1/12/2026 at 8:41 a.m., in Medication Cart 2, Licensed Vocational
Nurse (LVN) 3 was observed inquiring Resident 30's pain level. Resident 30 stated pain level of seven (7).
During an observation on 1/12/2026 at 8:58 a.m., LVN 3 was observed communicating to Resident 30 that
LVN 3 was unable to administer hydrocodone-acetaminophen because it was too soon according to the last
administration time of 7:20 a.m. Resident 30 stated the last dose administered was sometime after
midnight. During a concurrent record review and interview, with LVN 3, the Antibiotic or Controlled Drug
Record (also known as Narcotic Count Sheet), MAR and medication bubble pack (medication packaging
system that contains individual doses of medication per bubble) for hydrocodone-acetaminophen 10-325
mg was reviewed for January 2026 for Resident 30. The Antibiotic or Controlled Drug Record indicated
there was 19 hydrocodone-acetaminophen 10-325 mg tablets remaining in the medication bubble pack
after the last documented administration of hydrocodone-acetaminophen 10-325 mg tablet on 1/12/2026 at
1 a.m. by LVN 2. The MAR documentation indicated the last administration of hydrocodone-acetaminophen
10-325 mg tablet to Resident 30 was on 1/12/2026 at 7:20 a.m. by LVN 2. The medication bubble pack
contained 19 hydrocodone-acetaminophen 10-325 mg tablets. LVN 3 stated the Antibiotic or Controlled
Drug Record matches the number of tablets remaining in the medication bubble pack and validates
Resident 30's statement that the last dose was given sometime after midnight. LVN 3 stated the MAR
indicated no documentation for the administration of hydrocodone-acetaminophen 10-325 mg tablet to
Resident 30 that morning (1/12/2026) at 1 a.m. by LVN 2. LVN 3 stated per facility
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555738
If continuation sheet
Page 15 of 35
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555738
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/15/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Terrace Post Acute
7447 Sepulveda Blvd
Van Nuys, CA 91405
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
policy the MAR should be documented immediately after the administration of the dose. LVN 3 stated LVN
2 documented the administration later at 7:20 a.m. instead. LVN 3 stated LVN 2 failed to follow the facility's
policy of documenting the administration of hydrocodone-acetaminophen 10-325 mg tablet to Resident 30
that morning (1/12/2026) at 1 a.m. on the MAR immediately after the administration of the dose. LVN 3
stated it was important to document each dose immediately after administration to ensure accurate records
and prevent medication errors such as underdosing (giving less than the prescribed dose) or overdosing
(giving more than the prescribed dose) of a harmful substance to Resident 30, which could lead to
stoppage of breathing, hospitalization or death. During an observation on 1/12/2026 at 9:39 a.m., in
Medication Cart 2, Licensed Vocational Nurse (LVN) 3 was observed not administering Mounjaro 0.5
milliliter ([ml] - a unit of measure of volume) injection to Resident 128. During an interview on 1/12/2026 at
10:26 a.m., with LVN 2, LVN 2 stated that LVN 2 failed document the administration of
hydrocodone-acetaminophen 10-325 mg tablet to Resident 30 that morning (1/12/2026) at 1 a.m. on the
MAR immediately after the administration of the dose. LVN 2 stated LVN 2 documented the administration
at 7:20 a.m. instead leading to inaccurate records and preventing LVN 3 from administering a dose to
Resident 30 around 9 a.m. LVN 2 stated that LVN 2 failed to follow facility policy of documenting
administration of CM immediately after administration. LVN 3 stated if Resident 30 had not received a dose
of hydrocodone-acetaminophen, then the resident would be subject to more pain, affecting quality of care.
During an interview on 1/12/2026 at 10:30 a.m., with Resident 30, Resident 30 stated that LVN 2
administered a dose of hydrocodone-acetaminophen sometime after midnight on 1/12/2026. Resident 30
stated that she woke up between 6:30 a.m. and 7 a.m. that morning (1/12/2026) and her pain was 7.
Resident 30 stated she did not alert the licensed staff and decided to request pain medication during the
usual 9 a.m. medication administration. During an interview on 1/12/2026 at 1:25 p.m., with LVN 3, LVN 3
stated that LVN 3 did not administer Mounjaro 0.5 ml injection to Resident 128 at the 9 a.m. scheduled time
that day (1/12/2026,) because the medication was not available in the medication cart or in the facility. LVN
3 stated LVN 3 will follow up with the pharmacy to expedite the delivery of Mounjaro and call the physician
to inform the morning dose (on 1/12/2026) was not administered. LVN 3 stated that medications should be
ordered from pharmacy, and followed up as needed, to ensure timely delivery and availability of
medications. LVN 3 stated it was important to receive Mounjaro as ordered by the physician for DM 2, and
skipping or delaying a dose can harm Resident 128 by causing high or low blood sugar levels, leading to
coma and requiring hospitalization. During an observation on 1/13/2026 at 9:45 a.m., with LVN 4, in
Medication room [ROOM NUMBER], there were three (3) medication eKITs stored in the refrigerator and
labeled 187, 450 and 724, containing CMs without an accountability log for the reconciliation of CM
inventory at every shift change for January 2026. During a concurrent interview, LVN 4 stated that all CMs,
including medication eKITs containing CMs, should be reconciled at every shift. LVN 4 stated the three (3)
eKITs labeled 187, 450 and 724 containing CMs in Medication room [ROOM NUMBER] refrigerator were
not reconciled at every shift in January 2026, and it was important to account for all CMs to ensure
accountability and prevent CM diversion.?? During an interview on 1/13/2026 at 1:10 p.m., with the Director
of Nursing (DON,) the DON stated that LVN 2 failed to follow facility policy of documenting the
administration of hydrocodone-acetaminophen 10-325 mg tablet to Resident 30 on the MAR on 1/12/2026
immediately after giving the 1 a.m. dose. The DON stated not documenting the MAR immediately can lead
to inaccurate records, and accidental use resulting in either overdose of harmful substances or underdose
causing uncontrolled pain for Resident 30. During the same interview, the DON stated that medications
should be readily available for administration at the scheduled times and as ordered by the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555738
If continuation sheet
Page 16 of 35
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555738
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/15/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Terrace Post Acute
7447 Sepulveda Blvd
Van Nuys, CA 91405
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
physician. The DON stated that per that facility policy medications should be administered within a
60-minute window from the time scheduled. The DON stated that LVN 3 did not administer the 9 a.m. dose
of Mounjaro to Resident 128 on 1/12/2026 because the medication was not available in the facility. The
DON stated Mounjaro was prescribed by Resident 128's physician for management of DM 2 and missing a
dose can potentially harm Resident 128 by not controlling blood sugar levels by increasing the risk of
hypoglycemia or hyperglycemia leading to potential hospitalization. During the same interview, the DON
stated that medication eKITs containing CMs need to be counted and reconciled at every shift change to
ensure accountability and prevent CM diversion.? The DON stated three (3) eKITs?containing CMs in
Medication Room?1 refrigerator were not reconciled at every shift in January 2026. The DON stated that
the facility will immediately implement an accountability log for reconciliation of eKits containing CMs.?
During a review of Resident 30's admission Record dated 1/12/2026, the admission Record indicated the
facility originally admitted Resident 30 to the facility on [DATE] with diagnoses including aftercare following
joint replacement surgery (removes damaged bone from a joint to relieve pain and restore function,
requiring pain management during recovery) of the knee. During a review of Resident 30's Minimum Data
Set ([MDS] - a resident assessment tool), dated 12/21/2025, the MDS indicated Resident 30 had intact
cognition and normal memory and thinking. During a review of Resident 30's Order Summary Report (a
report listing the physician order for the resident), dated 1/12/2025, the Order Summary Report indicated
Resident 30 was prescribed Hydrocodone-acetaminophen 10-325 mg tablet orally every 4 hours as needed
for severe pain (7-10), starting 12/18/2025. During a review of Resident 30's Progress note dated 1/12/2026
9:50 a.m. by the DON, the progress note stated the following: During med pass resident asked the 7-3
charge nurse for her pain medication, Norco 10/325mg. Charge nurse checked if she is due and based on
MAR she is not due yet as it was documented give at 7:22AM. Per resident this is not accurate as she
received it past midnight. Upon checking the Narcotic count sheet, it was logged that the medication was
given at 1AM. Upon verification with the 11-7 charge nurse he confirmed what resident stated that she
received it at 1 AM. Per charge nurse he made an error in documentation, when he remembered that he did
not document on the MAR earlier and documented at the time he did recall to do so and it was already
7:22AM. MD was informed and gave 1 time order to give medication. Resident made aware. During a
review of Resident 30's electronic MAR (eMAR) for January 2026, the eMAR indicated LVN 2 documented
administration of hydrocodone-acetaminophen 10-325 mg tablet to Resident 30 on 1/12/2026 at 7:22 a.m.
During a review of Resident 30's MAR for January 2026, the MAR indicated Resident 30 received a
one-time dose of hydrocodone-acetaminophen 10-325 mg on 1/12/2026 at 9:35 a.m. by LVN 3. During a
review of Resident 128's admission Record dated 1/12/2026, the admission Record indicated the facility
admitted Resident 128 to the facility on 1/6/2026 with diagnoses including DM 2. During a review of
Resident 128's Order Summary Report, dated 1/12/2026, the Order Summary Report indicated Resident
126 was prescribed Mounjaro 0.5 ml subcutaneously (under the skin) once a day every Monday for DM2,
on 1/6/2026. During a review of Resident 128's MAR for January 2026, the MAR indicated Resident 128
was prescribed Mounjaro 0.5 ml subcutaneously once a day every Monday for DM 2, to be given on
1/12/2026 at 9.a.m. There was no documentation for the administration of Mounjaro 0.5 ml on 1/12/2026 at
9.a.m. During a review of the Policy and Procedures (P&P,) titled Controlled Medication Storage, last
reviewed 1/16/2025, the P&P indicated that At each shift change, a physical inventory of all CMs, including
the emergency supply is conducted by two licensed nurses and is documented on the CM accountability
record. During a review of the P&P titled Controlled Medications, last reviewed 1/16/2025, the P&P
indicated: C. When a CM is administered, the licensed nurse administering the medication immediately
enters the following
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555738
If continuation sheet
Page 17 of 35
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555738
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/15/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Terrace Post Acute
7447 Sepulveda Blvd
Van Nuys, CA 91405
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
information on the accountability record and the MAR: 1) date and time of administration 2) amount
administered 4) initials of the nurse administering the dose of the MAR after the medication is administered.
During a review of the P&P, titled Ordering and Receiving Medications from the Dispensing Pharmacy, last
reviewed 1/16/2025, the P&P indicated that Medications.are received from the dispensing pharmacy on a
timely basis. 3) New medications.are ordered as follows: a. if needed before the next regular delivery, inform
pharmacy of the need for prompt delivery. 6) New Admission/re-admission Orders: c. Facility indicates
whether a new supply of medication is needed from the pharmacy. During a review of the P&P titled
Medication Administration - General Guidelines, last reviewed 1/16/2025, the P&P indicated Medications
are administered within 60 minutes of scheduled time (1 hour before and 1 hour after.)
Event ID:
Facility ID:
555738
If continuation sheet
Page 18 of 35
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555738
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/15/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Terrace Post Acute
7447 Sepulveda Blvd
Van Nuys, CA 91405
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0759
Ensure medication error rates are not 5 percent or greater.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure that its medication error rate was less
than five (5) percent (%). Three (3) medication errors out of 28 total opportunities contributed to an overall
medication error rate of 10.71% affecting two (2) of three (3) residents observed for medication
administration (Resident 2 and 128.) The medication errors were as follows: 1.Resident 2 did not receive
ascorbic acid (a supplement used to support and improve the immune system) as ordered by Resident 2's
physician. 2. Resident 128 did not receive Mounjaro (a medication used for Diabetes Mellitus 2 [DM2] - a
condition of having high blood sugar levels) as ordered by Resident 128's physician and received metformin
(a medication used for DM2) at a different time than ordered by Resident 128's physician. These failures
had the potential to result in Resident 2 and 128 to experience adverse effects (unwanted, uncomfortable,
or dangerous effects) such as uncontrolled blood sugar levels, hypoglycemia (low blood sugar level,)
hyperglycemia (high blood sugar level,) and coma and the potential to result in Residents 2's and 128's
health and well-being to be negatively impacted. Findings: During an observation on 1/12/2026 at 9:39
a.m., in Medication Cart 2, Licensed Vocational Nurse (LVN) 3 was observed administering aspirin (a
medication used for pain, fever or heart health,) cetirizine (medication used for allergies,) vitamin D3 (a
supplement used for keeping muscles and brain cells working,) doxycycline (a medication used for
infections,) methimazole (a medication used for high thyroid levels,) metformin, montelukast (a medication
used for allergies,) oxycodone - acetaminophen (a medication used for pain,) fluticasone (a medication
used for allergies), azelastine (a medication used for allergies) and was observed not administering
Mounjaro 0.5 milliliter ([ml] - a unit of measure of volume) subcutaneous ([SQ] - under the skin) injection to
Resident 128. Resident 128 was observed swallowing the oral medications with a glass of juice. During an
interview on 1/12/2026 at 1:25 p.m., with LVN 3, LVN 3 stated that LVN 3 did not administer Mounjaro 0.5
ml SQ injection to Resident 128 at the 9 a.m. scheduled time that day (1/12/2026,) because the medication
was not available in the medication cart or in the facility. LVN 3 stated LVN 3 will follow up with the
pharmacy to expedite the delivery of Mounjaro and call the physician to inform the morning dose (on
1/12/2026) was not administered. LVN 3 stated, per facility policy, there was a 60-minute window for
medication administration and not administering a medication within this window was considered a
medication error. LVN 3 stated it was important to administer Mounjaro as ordered by physician for DM2,
and skipping or delaying a dose can harm Resident 128 by causing high or low blood sugar levels, leading
to coma and requiring hospitalization. During the same interview, LVN 3 stated that LVN 3 administered
metformin 1000 milligram ([mg] - a unit of measure of mass) tablet during the morning medication
administration at 9:39 a.m. to Resident 128. LVN 3 acknowledged the physician's order specified to
administer metformin at 7:30 a.m. with breakfast. LVN 3 stated, per facility policy, there was a 60-minute
window for medication administration and LVN 3 administered the metformin later than that timeframe. LVN
3 stated this was considered a medication error. During an observation on 1/12/2026 at 10:08 a.m., in
Medication Cart 3, LVN 6 was observed administering vitamin D (a medication used for bone support,)
Eliquis (a medication used for preventing blood clots,) docusate (a medication used for softening the stool,)
dapagliflozin (a medication used for DM2,) gabapentin (a medication used for nerve pain,) lisinopril (a
medication used for high blood pressure,) lubiprostone (a medication used for constipation,) milk of
magnesia (a medication used for constipation,) Miralax (a medication used for constipation,) senna (a
medication used for constipation,) simethicone (a medication used for constipation,) multivitamins with
minerals tablets orally, cyclosporine (a medication used to treat dry eyes) to the eyes, and not
Residents Affected - Some
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555738
If continuation sheet
Page 19 of 35
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555738
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/15/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Terrace Post Acute
7447 Sepulveda Blvd
Van Nuys, CA 91405
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0759
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
administering ascorbic acid to Resident 2. Resident 2 was observed swallowing the oral medications with a
full glass of water. During an interview on 1/12/2025 at 1:30 p.m., with LVN 6, LVN 6 stated administered
vitamin D, Eliquis, docusate, dapagliflozin, gabapentin, lisinopril, lubiprostone, milk of magnesia, Miralax,
senna, simethicone, multivitamins with minerals, and cyclosporine to Resident 2, and failed to prepare and
administer ascorbic acid to Resident 2 as prescribed by the physician, during the morning medication
administration at 10:08 a.m. LVN 6 stated not administering ascorbic acid was not beneficial for Resident 6
and can harm Resident 6 by not supporting immunity. LVN 6 stated that LVN 6 failed to follow 5 rights (right
patient, right medication, right time, right dose, right route) of medication administration, and this was
considered a medication error. During an interview on 1/13/2026 1:10 p.m., with the Director of Nursing
(DON), the DON stated that per that facility policy medications should be administered within a 60-minute
window from the time scheduled. The DON acknowledged that LVN 3 and LVN 6 failed to follow five (5)
rights of medication administration and facility medication administration guidelines to ensure physician
orders were followed as prescribed and medications administered at the right time to Resident 2 and 128.
The DON stated that LVN 3 failed to administer metformin 1000 mg tablet to Resident 128 and LVN 6 failed
to administer ascorbic acid tablet to Resident 2, at the scheduled time and according to physician orders.
The DON stated these were considered medication errors. The DON stated that not administering the
correct medications can lead to harm by causing more adverse effects to residents and does not treat their
condition. The DON stated Resident 2 may not benefit from immune support without ascorbic acid, and that
Resident 128 may be at risk for developing stomach irritation from receiving metformin at 9:39 a.m. without
a meal. During the same interview, the DON stated that medications should be readily available for
administration at the scheduled times and as ordered by the physician. The DON stated that LVN 3 did not
administer the 9 a.m. dose of Mounjaro to Resident 128 on 1/12/2026 because the medication was not
available in the facility. The DON stated Mounjaro was prescribed by Resident 128's physician for
management of DM2 and missing a dose can potentially harm Resident 128 by not controlling blood sugar
levels by increasing the risk of hypoglycemia or hyperglycemia leading to potential hospitalization. The DON
stated this was also considered a medication error. During a review of Resident 2's admission Record (a
document containing demographic and diagnostic information,) dated 1/12/2026, the record indicated the
facility originally admitted Resident 2 to the facility on 1/11/2023 and re-admitted on [DATE] with diagnoses
including DM2 and immune deficiency (a condition where the immune system is weakened). During a
review of Resident 2's Order Summary Report, dated 1/28/2025, the Order Summary Report indicated
Resident 2 was prescribed ascorbic acid 500 mg one (1) tablet orally once a day for supplement, starting
12/28/2025. During a review of Resident 2's Medication Administration Record ([MAR] - a record of
mediations administered to residents), for January 2026, the MAR indicated Resident 2 was prescribed
ascorbic acid 500 mg to give one (1) tablet orally once a day for supplement, at 9 a.m. During a review of
Resident 128's admission Record dated 1/12/2026, the admission Record indicated the facility originally
admitted Resident 128 to the facility on 1/6/2026 with diagnoses including DM2. During a review of
Resident 128's Order Summary Report, dated 1/12/2026, the Order Summary Report indicated Resident
126 was prescribed: 1.Mounjaro 0.5 ml SQ once a day every Monday for DM2, on 1/6/2026. 2. Metformin
1000 mg one (1) tablet orally twice a day with breakfast and dinner, starting 1/7/2026. During a review of
Resident 128's MAR for January 2026, the MAR indicated Resident 128 was prescribed: 1.Mounjaro 0.5 ml
SQ once a day every Monday for DM2, to be given on 1/12/2026 at 9.a.m. 2. Metformin 1000 mg to give
one (1) tablet orally twice a day with breakfast and dinner, at 7:30 a.m. and 5:30 p.m. During a review of the
facility's policy and procedures
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555738
If continuation sheet
Page 20 of 35
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555738
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/15/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Terrace Post Acute
7447 Sepulveda Blvd
Van Nuys, CA 91405
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0759
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
(P&P), titled Medication Administration - General Guidelines, last reviewed 1/16/2025, the P&P indicated
Medications are administered within 60 minutes of scheduled time (1 hour before and 1 hour after.) During
a review of the facility's P&P, titled Medication Errors, last reviewed 1/16/2025, the P&P indicated: b.
Medication Error means the administration of medication: At the wrong time. During a review of the facility's
provided document, titled Meals Times, [undated], the document indicated: Breakfast - 7:30 a.m. to 8:30
a.m Meals may be served 15 minutes before or after scheduled time.
Event ID:
Facility ID:
555738
If continuation sheet
Page 21 of 35
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555738
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/15/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Terrace Post Acute
7447 Sepulveda Blvd
Van Nuys, CA 91405
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted
professional principles; and all drugs and biologicals must be stored in locked compartments, separately
locked, compartments for controlled drugs.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review the facility failed to store medications in accordance with
manufacturer specifications, professional standards of practice and facility policy and procedures by failing
to: 1.Label one (1) inhalation solution with a date indicating when use began for Resident 46, in accordance
with manufacturer's requirements and facility policy and procedures, in one (1) of two (2) inspected
medication carts (Medication Cart 5.) 2. Label, remove from use and discard two (2) discontinued
medications for Resident 54 and 62, in accordance with manufacturer's requirements and facility policy and
procedures, in one (1) of two (2) inspected medication carts (Medication Cart 4.) 3. Remove from use and
discard one (1) expired medication from facility stock, and one (1) expired and discontinued medication for
Resident 88, in accordance with manufacturer's requirements and facility policy and procedures, in one (1)
of two (2) inspected medication rooms (Medication room [ROOM NUMBER].) 4. Ensure eye drops were
stored separately from orally administered medications, in two (2) of two (2) inspected medication rooms
(Medication room [ROOM NUMBER] and 2.) These deficient practices increased the risk for Residents 46,
54, 62, 88, and other residents to receive medication that had become ineffective or toxic due to improper
storage or labeling and increase the risk of infections and receiving medications via the wrong route
(internal versus external routes,) possibly leading to adverse health consequences resulting in
hospitalization or death. Findings: During an observation on 1/13/2026 at 9:15 am, in Medication room
[ROOM NUMBER], in the presence of Registered Nurse (RN) 1, the following medications were found
either stored in a manner contrary to their respective manufacturer's requirements, expired and not
discarded, or stored contrary to facility policies: 1.An opened box of acetaminophen (medication used to
treat pain or fever) suppositories (form of medication used for rectal administration) for facility stock
containing five (5) acetaminophen suppositories was found stored at room temperature in the cabinet with
other unexpired facility stock medications and labeled with an expiration date of 8/2025. According to the
manufacturer date imprinted on the acetaminophen box, the medication should be used or discarded by
August 2025. 2. One (1) Daptomycin (an antibiotic - a medicine that fights infections by killing bacteria or
stopping them from growing) intravenous (to be administered through the vein) bag for Resident 88 stored
in the refrigerator with an expiration date of 1/13/2026 and not marked for discontinuation or separated from
the remaining medications in use. During a review of Resident 88's clinical chart, the chart indicated
Resident 88 was discharged on 1/5/2026 from the facility. During a concurrent interview, RN 1
acknowledged five (5) acetaminophen suppositories for facility stock expired August of 2025 and
Daptomycin bag for Resident 88 expired on 1/13/2026. RN 1 stated expired medications should be
removed from use and placed in the expired medication bin to be disposed of and prevent accidental use.
RN1 stated the acetaminophen suppositories needed to be removed from use before August 2025, and
Resident 88's Daptomycin bag needed to be removed from the refrigerator when Resident 88 was
discharged from the facility on 1/5/2026, and certainly prior to the 1/13/2026 expiration date. RN 1 stated
expired medications have lost potency (strength) and will not be effective when used in error for residents in
the facility. RN 1 stating using expired acetaminophen will not be effective in lowering the resident's
temperature or relieving the pain, and using expired Daptomycin will not be effective in treating Resident
88's infection. RN 1 stated the facility failed to remove expired medications and medications for discharged
residents from use and placed in a designated area for disposal. During an observation on 1/13/2026 at
11:35 am, in Medication Cart 4, in the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555738
If continuation sheet
Page 22 of 35
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555738
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/15/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Terrace Post Acute
7447 Sepulveda Blvd
Van Nuys, CA 91405
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
presence of Licensed Vocational Nurse (LVN) 1, the following medications were found either stored in a
manner contrary to their respective manufacturer's requirements, not labeled with an open date as required
by their respective manufacturer's specifications, discontinued and not discarded, or stored and labeled
contrary to facility policies: 1. One (1) open budesonide (a respiratory medication used for asthma [a
condition that causes shortness of breath]) inhalation solution foil envelope containing 4 unused
vials/ampules for Resident 54 was found stored at room temperature without a date indicating when the foil
envelope was opened. The remaining budesonide envelopes were not marked for discontinuation or
separated from the remaining medications in use. According to manufacturer guidelines, once the
budesonide foil envelope was opened, the shelf life for unused vials was 2 weeks. During a review of
Resident 54's Respiratory Treatment Medication Administration Record for November 2025, the record
indicated budesonide was discontinued on 11/30/2025. 2. One (1) open and used albuterol (a respiratory
medication used to prevent and treat difficulty in breathing, shortness of breath, and coughing) inhaler for
Resident 62 was found stored at room temperature and not marked for discontinuation or separated from
the remaining medications in use. During a review of Resident 62's clinical chart, the chart indicated
Resident 62 was discharged on 1/6/2026 from the facility. 3. One (1) brimonidine (a medication used to
lower high blood pressure in the eye) eye drop solution stored with nitroglycerin (a medication used to treat
chest pain) oral tablets, and Glyco Sync (a supplement used for blood sugar balance) oral capsules in the
same bin of the medication cart. During a concurrent interview with LVN 1, LVN 1 stated the budesonide
inhalation foil envelope for Resident 54 was not labeled with a date when the foil envelope was opened and
used. LVN 1 stated according to facility policy multi-use medications like respiratory inhalation solutions
should be labeled with the date when first opened to know when they expire and need to be discarded, and
that according to the manufacturer guidelines once the budesonide foil envelope was opened the remaining
vials needed to be used or discarded within two (2) weeks. LVN 1 added that budesonide for Resident 54
was discontinued in November 2025 and according to facility policy discontinued medications need to be
immediately removed from use to prevent accidental use and placed in a designated area for disposal. LVN
1 also stated that Resident 62 was discharged from the facility on 1/6/2026. LVN 1 stated that the albuterol
for Resident 62 needed to be removed from the medication cart and placed in a designated area when
Resident 62 was discharged from the facility on 1/6/2026. LVN 1 stated the facility failed to remove
medications for discharged residents and discontinued medications from use, and label multi use
inhalations with a date indicating when first use began. During the same interview LVN 1 stated that orally
administered medications and eye drops should be stored separately in their own sections/bins, not
together, to prevent errors in wrong route administration and possible infections. LVN 1 stated the facility
failed not to separate and store brimonidine eye drop solution from nitroglycerin oral tablets, and Glyco
Sync oral capsules. During an observation on 1/13/2026 at 12:25 am, in Medication Cart 2, in the presence
of LVN 3, the following medications were found either stored in a manner contrary to their respective
manufacturer's requirements, not labeled with an open date as required by their respective manufacturer's
specifications, or stored and labeled contrary to facility policies: 1.One (1) open Spiriva (a respiratory
medication used for chronic obstructive pulmonary disease [COPD - a condition that causes shortness of
breath]) inhaler for Resident 46 was found stored at room temperature without a date indicating when the
inhaler was first opened. According to manufacturer guidelines, the Spiriva inhaler should be discarded at
the latest three (3) months after first use or when the locking mechanism is engaged, whichever comes
first. 2. Four (4) different eye drop solutions stored with cranberry oral tablets in the same bin of the
medication cart. 3. One (1) Visine
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555738
If continuation sheet
Page 23 of 35
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555738
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/15/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Terrace Post Acute
7447 Sepulveda Blvd
Van Nuys, CA 91405
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
(a medication used for dry eyes) eye drop solution stored with throat lozenges and calcium tablets, in the
same bin of the medication cart. 4. One (1) refresh tears (a medication used for dry eyes) eye drop solution
stored with naratriptan (a medication used for headaches) oral tablets in the same bin of the medication
cart. During a concurrent interview LVN 3 stated the Spiriva inhaler for Resident 46 was opened and not
labeled with a date when it was first used. LVN 3 stated according to facility policy multi-use medications
like respiratory inhalation solutions should be labeled with the date when first opened to know when they
expire and need to be discarded, and that according to the manufacturer guidelines once the Spiriva was
opened the solution needed to be used or discarded within three (3) months. LVN 3 stated the facility failed
to label multi use inhalations with a date indicating when use first began. During the same interview LVN 3
stated that orally administered medications and eye drops should be stored separately in their own
sections/bins, not together, to prevent errors in wrong route administration and possible infections. LVN 3
acknowledged three (3) separate bins in the medication cart contained a mix of oral medications and eye
drops. LVN 3 stated the facility failed not to separate and store eye drop solutions from oral medications.
During an interview on 1/13/2026 at 1:10 p.m., with Director of Nursing (DON,) the DON stated per facility
policy, multi-dose medications, such as inhalation solutions and inhalers, need to be labeled with the date
when opened to know when they expire and need to be discarded. The DON stated several LVN's failed to
label Spiriva for Resident 46 the inhalation solutions with the date when opened. During the same interview,
the DON stated that when residents are discharged from the facility or medications are discontinued, the
resident's medications should be immediately removed from medication carts and/or refrigerators and
placed in a designated area indicated for disposal. The DON stated several LVN's failed to remove
discontinued medications from use for Resident 54, 62 and 88, increasing the risk of accidental use. During
the same interview, the DON stated that expired medications are ineffective and may not work properly and
need to be removed from use. The DON stated that several LVN's failed to remove expired acetaminophen
suppositories from facility stock and Daptomycin for Resident 88, increasing the potential for use of expired
medications and harming residents by not treating their condition, such as high fevers and infections.
During the same interview the DON stated internally (such as oral, intravenous) and externally (such as
eyes, ears, nose, skin) administered medications should be stored separately to prevent wrong route
administration, infections and contaminations. The DON stated the facility failed to store eye drops in
Medication Cart Windsor and Kensington 2 separate from oral medications. During a review of facility's
Policy and Procedures (P&P) titled, Storage of Medications, last reviewed on 1/16/2025, the P&P indicated
that Medications and biologicals ae stored safely, and properly, following manufacturer's recommendations
or those of the supplier. C. Orally administered medications are kept separate from externally used
medications. M. Outdated, contaminated, or deteriorated medications.are immediately removed from stock,
disposed of according to procedures for medication disposal, and reordered from the pharmacy if a current
order exists. During a review of facility's P&P titled, Discontinued Medications, last reviewed on 1/16/2025,
the P&P indicated that When medication are expired, discontinued by a prescriber, the resident is
transferred or discharged .the medications are marked as discontinued or stored in a separate location and
later destroyed. If a medication expires, or a prescriber discontinues a medication, the discontinued drug
container shall be marked or otherwise identified or shall be stored in a separate location designated solely
for this purpose. Medications awaiting disposal or return are stored in a locked secure area designated for
that purpose until destroyed or picked up by pharmacy. Medications are removed from the medication cart
or storage area prior to expiration, and immediately upon receipt of an order to
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555738
If continuation sheet
Page 24 of 35
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555738
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/15/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Terrace Post Acute
7447 Sepulveda Blvd
Van Nuys, CA 91405
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
discontinue. During a review of facility's P&P titled, Procedures for All Medications, last reviewed on
1/16/2025, the P&P indicated that When opening a multi-dose container, place the date on the container.
During a review of manufacturer's guide Highlights of Prescribing Information for budesonide inhalation
dated 11/2018, the guide indicated Budesonide inhalation suspension should be stored upright at
controlled room temperature 68 to 77 degrees Fahrenheit and protected from light. When an envelope has
been opened, the shelf life of the unused ampules is 2 weeks when protected. After opening the aluminum
foil envelope, the unused ampules should be returned to the aluminum foil envelope to protect them from
light. Any opened ampule must be used promptly. During a review of manufacturer's guide Highlights of
Prescribing Information for Spiriva dated 9/2015, the guide indicated inhaler should be discarded at the
latest 3 months after first use or when the locking mechanism is engaged, whichever comes first.
Event ID:
Facility ID:
555738
If continuation sheet
Page 25 of 35
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555738
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/15/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Terrace Post Acute
7447 Sepulveda Blvd
Van Nuys, CA 91405
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0803
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be
updated, be reviewed by dietician, and meet the needs of the resident.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to follow the dietary menu when the facility failed to include
condiments with a meal that required the items for six (Resident 32, Resident 43, Resident 56, Resident
58, Resident 64, and Resident 67) of 73 residents prescribed a regular diet. This had the potential for the
food to not be attractive in appearance and taste and increase the risk of a resident not eating the meal.
Findings: a. During a review of Resident 32's admission Record (or Facesheet, the front page of the chart
that contains a summary of basic information about the resident), the admission Record indicated the
facility admitted the resident to the facility on 2/6/2023 with diagnoses that included chronic obstructive
pulmonary disease (COPD-a chronic lung disease causing difficulty in breathing). During a review of
Resident 32 s Minimum Data Set (MDS, a resident assessment tool), dated 12/03/2025, the MDS indicated
Resident 32 was cognitively (the process of acquiring knowledge and understanding through thought,
experience, and the senses) intact with skills required for daily decision making. The MDS indicated
Resident 32 required setup or clean-up assistance (helper sets up or cleans up; resident completes the
activity) with eating. During a review of Resident 32's Physician's Orders, dated 8/19/2025, the orders
indicated Resident 32 was prescribed a regular, no added salt, regular texture, thin consistency (a regular
diet with no modifications to food or liquid texture). During a review of Resident 32's Care Plan for Nutrition,
initiated 6/03/2025, the care plan indicated a goal that the resident will not develop complications related to
obesity. The care plan indicated an intervention to provide and serve diet as ordered. b. During a review of
Resident 43's admission Record, the admission Record indicated the facility admitted the resident to the
facility on [DATE] and re-admitted on [DATE] with diagnoses that included diabetes mellitus (DM, a disorder
characterized by difficulty in blood sugar control and poor wound healing). During a review of Resident 43's
MDS, dated [DATE], the MDS indicated Resident 43 was cognitively intact with skills required for daily
decision making. The MDS indicated Resident 43 required setup or clean-up assistance with eating. During
a review of Resident 43's Physician's Orders, dated 10/16/2025, the orders indicated Resident 43 was
prescribed a carbohydrate controlled (diet low in carbohydrates [sugar, starch fiber]), no added salt, regular
texture, thin consistency. During a review of Resident 43's Care Plan for Nutrition, initiated 5/02/2025, the
care plan indicated a goal that the resident will not develop complications related to obesity. The care plan
indicated an intervention to provide and serve diet as ordered. During a review of Resident 43's diet ticket
(slip of paper that indicates the specific meal being served to a resident based on their dietary restriction
and preference, is placed by the enclosed plate on a tray) for 1/11/2026, the diet ticket indicated Resident
43 was to receive, but not limited to, hamburger and 3 teaspoons of ketchup, mayonnaise, and mustard. c.
During a review of Resident 56's admission Record, the admission Record indicated the facility admitted
the resident to the facility on 4/05/2023 with diagnoses that included hemiplegia (total paralysis of the arm,
leg, and trunk on the same side of the body) following a stroke (a lack of oxygen to the brain). During a
review of Resident 56's MDS, dated [DATE], the document indicated Resident 56 was cognitively intact with
skills required for daily decision making. The MDS indicated Resident 56 required setup or clean-up
assistance with eating. During a review of Resident 56's Physician's Orders, dated 9/23/2025, the orders
indicated Resident 56 was prescribed a regular diet, regular texture, thin consistency, small portion. During
a review of Resident 56's Care Plan for Nutrition, initiated 4/12/2023, the care plan indicated a goal that the
resident will maintain adequate nutritional status as evidenced by maintaining weight within a
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555738
If continuation sheet
Page 26 of 35
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555738
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/15/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Terrace Post Acute
7447 Sepulveda Blvd
Van Nuys, CA 91405
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0803
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
positive or negative 5% of current body weight, no signs or symptoms of malnutrition, and consuming at
least 50-75% of at least two meals daily through the review date. The care plan indicated an intervention to
provide and serve diet as ordered. During a review of Resident 56's diet ticket for 1/11/2026, the diet ticket
indicated Resident 56 was to receive, but not limited to, hamburger and 3 teaspoons of ketchup,
mayonnaise, and mustard. d. During a review of Resident 58's admission Record, the admission Record
indicated the facility admitted the resident to the facility on 6/24/2014 and re-admitted on [DATE] with
diagnoses that included COPD. During a review of Resident 58's MDS, dated [DATE], the MDS indicated
Resident 58 was cognitively intact with skills required for daily decision making. The MDS indicated
Resident 58 was independent with eating. During a review of Resident 58's Physician's Orders, dated
3/11/2025, the orders indicated Resident 58 was prescribed a carbohydrate controlled (diet low in
carbohydrates [sugar, starch fiber]), no added salt, regular texture, thin consistency. During a review of
Resident 58's Care Plan for Nutrition, initiated 6/16/2025, the care plan indicated a goal that the resident
will maintain adequate nutritional status as evidenced by maintaining weight within 5% of current body
weight, and consuming at least 50-75% of at least two meals daily through the review date. During a review
of Resident 58's diet ticket for 1/11/2026, the diet ticket indicated Resident 58 was to receive, but not limited
to, hamburger and 3 teaspoons of ketchup, mayonnaise, and mustard. e. During a review of Resident 64's
admission Record, the admission Record indicated the facility resident to the facility on 7/28/2023 and
re-admitted on [DATE] with diagnoses that included hypertension (high blood pressure). During a review of
Resident 64's MDS, dated [DATE], the MDS indicated Resident 64 was cognitively intact with skills required
for daily decision making. The MDS indicated Resident 64 was independent with eating. During a review of
Resident 64's Physician's Orders, dated 10/22/2024, the orders indicated Resident 64 was prescribed a
regular diet Regular diet Regular texture, thin consistency. During a review of Resident 64's Care Plan for
Nutrition, initiated 3/26/2024, the care plan indicated a goal that the resident will maintain adequate
nutritional status as evidenced by maintaining weight within 5% of current body weight, and consuming at
least 50-75% of at least two meals daily through the review date. The care plan indicated an intervention to
provide and serve diet as ordered. During a review of Resident 64's diet ticket for 1/11/2026, the diet ticket
indicated Resident 64 was to receive, but not limited to, hamburger and 3 teaspoons of ketchup,
mayonnaise, and mustard. f. During a review of Resident 67's admission Record, the admission Record
indicated the resident was admitted to the facility on [DATE] with diagnoses that included COPD. During a
review of Resident 67's MDS, dated [DATE], the MDS indicated Resident 64 was cognitively intact with
skills required for daily decision making. The MDS indicated Resident 67 needed supervision with eating.
During a review of Resident 67's Physician's Orders, dated 11/03/2025, the orders indicated Resident 67
was prescribed a regular diet, easy to chew texture (for people who can chew soft, tender foods but need
them to break apart easily with minimal effort), thin consistency liquids. During a review of Resident 67's
Care Plan for Nutrition, initiated 8/20/2024, the care plan indicated a goal that the resident will maintain
adequate nutritional status as evidenced by maintaining weight within 5% of current body weight, and
consuming at least 50-75% of at least two meals daily through the review date. The care plan indicated an
intervention to provide and serve diet as ordered. During a review of the Weekly Dietary Menu, the menu
indicated the Sunday evening meal the residents were to receive hamburger, tater tots, lettuce, tomato,
pickle, banana mandarin oranges, Milk 2%, and ketchup, mayonnaise, and mustard. During the Resident
Council meeting (a meeting in which the survey team meets with residents as a group and asks them
questions regarding their care in the facility) on 1/12/2026 at 2:30 p.m., Resident 43, Resident 56, and
Resident 58
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555738
If continuation sheet
Page 27 of 35
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555738
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/15/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Terrace Post Acute
7447 Sepulveda Blvd
Van Nuys, CA 91405
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0803
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
stated they did not receive any condiments with their hamburger they received at dinner on 1/11/2026.
Resident 67 stated she only received a small hamburger with no condiments at dinner on 1/11/2026.
During an interview with Resident 56 and Resident 32 on 1/13/2026 at 9:25 a.m., they both stated they did
not receive condiments with their hamburger at dinner on 1/11/2026. Resident 56 and 32 stated their
certified nursing assistant (did not specify) told them the kitchen does not have any condiments. During a
concurrent interview and record review with the Dietary District Manager (DDM) on 1/13/2026 at 9:51 a.m.,
the DDM reviewed the Dietary Menu. The DDM stated he was not present in the facility for the evening
meal of 1/11/2026 but the condiments: ketchup, mayonnaise, and mustard were to be served with the
hamburger for the 1/11/2026 evening meal. The DDM stated it is important to have a condiment on the
individual trays because if they are on the menu that is what the residents will expect. During an interview
with Certified Nursing Assistant 6 (CNA 6) on 1/13/2026 at 3:58 p.m., she stated the residents had a burger
and tater tots on their trays but did not have mustard or ketchup. CNA 6 stated she was unsure about the
mayonnaise because she assumed it would be on the bun with the meat and she did not lift the bun to see
if there was mayonnaise. CNA 6 stated the residents were mad. CNA 6 stated she went to the kitchen and
received ketchup for her residents but was told the kitchen was out of mustard. During an interview with
Resident 43 on 1/14/2026 at 1:20 p.m., he stated that he did not receive condiments or lettuce or tomatoes
with his hamburger on 1/11/2026 for the dinner meal. During an interview with Resident 64 on 1/15/2026 at
10:30 a.m., he stated he did not receive any condiments with his hamburger at dinner on 1/11/2026. During
an interview with the Director of Nursing (DON) on 1/15/2026 at 8:17 a.m., she stated the residents should
receive condiments if the condiments were listed on the dietary menu. The DON stated this is important
because condiments help improve the taste of food, which encourages the resident to eat their meals. The
DON stated the residents will expect to get the condiments if they are listed on the dietary ticket. During a
review of the facility's policy and procedure (P&P) tilted, Menus, last reviewed 1/16/2025, the P&P indicated
the menus will be served as written, unless a substitution is provided in response to preference,
unavailability of an item, or a special meal.
Event ID:
Facility ID:
555738
If continuation sheet
Page 28 of 35
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555738
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/15/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Terrace Post Acute
7447 Sepulveda Blvd
Van Nuys, CA 91405
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0809
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and
requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to
eat at non-traditional times or outside of scheduled meal times.
Based on observation, interview, and record review, the facility failed to ensure a resident`s Diet Requisition
Form was completed timely for one of five sampled residents (Resident 130) observed during breakfast.
This resulted in the facility delivering Resident 130's breakfast tray two hours later than the other residents
and only after the facility was informed of the resident`s complaint of not getting her breakfast. This deficient
practice had the potential to result in decreased meal intake which could lead to weight loss and
malnutrition (lack of sufficient nutrients in the body).Findings: During a review of Resident 130's admission
Record, the admission Record indicated the facility admitted the resident on 1/11/2026 with diagnoses
including muscle weakness and history of falling. During a review of Resident 130`s History and Physical
dated 1/12/2026, indicated that the resident has the capacity to understand and make decisions. During a
concurrent observation and interview on 1/12/2026 at 9:15 a.m., observed Resident 130 in bed and no
breakfast tray. Resident 130 stated that she's trying to call her doctor and is just waiting for her breakfast.
Resident 130 stated that she is a bit hungry and wondering why her breakfast was not delivered yet when
her roommate`s tray was delivered about two hours ago.? During a concurrent observation and interview
on 1/12/2026 at 10:26 a.m., with the Registered Dietitian (RD), observed the RD leaving Resident 130`s
room with the breakfast tray on hand. The RD stated that Resident 130's Diet Requisition Form was not
forwarded to the kitchen last night or before breakfast this morning to ensure Resident 130 got her tray on
time. The RD then later provided a copy of Resident 130's Diet Requisition Form that the kitchen received
which had a date of 1/12/26 at 9:20 a.m. The RD stated that Resident 130's Diet Requisition Form was not
timely forwarded to the kitchen hence the delay of Resident 130's breakfast. During a concurrent interview
and record review on 1/14/2026 at 9:52 a.m., with the Assistant Director of Nursing (ADON), reviewed
Resident 130`s Diet Requisition Form. The ADON stated that upon admission the Diet Requisition Form
should be completed and forwarded to the kitchen to ensure that the resident does not miss any meal. The
ADON stated that if a resident does not get his/her meal tray on time, the resident could get a headache,
dehydrated, and even hypoglycemia (low blood sugar) which can lead to a change in condition such as loss
of consciousness and result to a fall and sustain an injury. During a review of the facility`s Meal Times, the
Meal Times indicated the following schedule:Breakfast: 7:30 a.m. -8:30 a.m. Lunch: 11:45 a.m.- 12:45 a.m.
Dinner: 5:30 p.m.- 6:30 p.m. During a review of the facility`s policy and procedure (P&P) titled,
Interdepartmental Notification of Diet-Including Changes and Reports, last reviewed on 1/16/2025, the P&P
indicated that Nursing services shall notify the food and nutrition services department of a resident`s diet
order, including changes in the resident`s diet, meal service, and food preferences.when a new resident is
admitted , or a diet has been changed, the nurse supervisor shall ensure that the food and nutrition
services department receives a written notice of the diet order.
Event ID:
Facility ID:
555738
If continuation sheet
Page 29 of 35
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555738
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/15/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Terrace Post Acute
7447 Sepulveda Blvd
Van Nuys, CA 91405
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0814
Dispose of garbage and refuse properly.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review, the facility failed to dispose garbage and refuse
properly by failing to ensure there were no soiled gloves and masks on the floor area and surroundings of
the facility's dumpster. This deficient failure had potential to attract birds, flies, insects, pests, and possibly
spread infection to 120 of 120 facility residents. Findings: During a concurrent observation and interview on
1/13/2026 at 10:34?a.m., with?the HKD,?observed?multiple?used gloves and masks?on?the?floor
of?the?surrounding?area of the dumpster bins. The HKD?stated?that the surrounding area of the dumpster
should be clean due?to infection control.?? ? During a concurrent observation and interview on 1/15/2026
at 12:27?p.m., with?the IPN,?observed?the same?multiple used gloves and masks?on the floor of the
surrounding area of the dumpster bins.?The IPN stated that the facility should?maintain?cleanliness,
without any trash on the floor due to?high risk?of infection.?? ? During a review of the facility's P&P titled,?
Infection Prevention and Control, reviewed on 1/16/2025, the P&P?indicated, The facility will maintain a
safe, sanitary, and comfortable environment and prevent and manage transmission of diseases and
infections.? ? During a review of facility's P&P titled, Grounds, reviewed on 1/16/2025, the P&P?indicated,
Facility grounds shall be maintained in a safe and attractive manner.Housekeeping shall be responsible for
keeping the grounds free of liter.?
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555738
If continuation sheet
Page 30 of 35
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555738
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/15/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Terrace Post Acute
7447 Sepulveda Blvd
Van Nuys, CA 91405
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0842
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in
accordance with accepted professional standards.
Based on?interview?and record review, the facility?failed to?maintain?complete and?accurate?medical
records?in accordance with?accepted professional standards and practices for?two?of?two?sampled
residents (Resident?46 and 3) by failing to accurately document the insulin (hormone that regulates the
amount of glucose [sugar] in the blood) administration injection site and blood sugar test (measures the
glucose levels in your blood) result. ? This deficient practice placed the resident at risk of not receiving
appropriate care due to inaccurate resident medical care information and the potential to result in confusion
in the care and services for Resident 46 and 3.Findings:? ? a. During a review of Resident 46's admission
Record, the admission Record indicated the facility admitted the resident on 12/28/2025 with diagnoses
including muscle weakness, chronic obstructive pulmonary disease (COPD-a lung disease that block
airflow and make it difficult to breathe) and type two (2) diabetes mellitus (a chronic condition that affects
the way the body processes blood glucose [sugar]). During a review of Resident 46`s History and Physical
(H&P) dated 12/30/2025, the H&P?indicated?that the resident has the capacity to understand and make
decisions.? During a review of Resident 46`s Order Summary Report as of 1/15/2026, the Order Summary
Report indicated an order for insulin lispro injection solution 100 unit/milliliter (U/ml- unit of measurement),
inject per sliding? scale (progressive increase in the insulin dosage, based on pre-defined blood glucose
ranges), notify physician if blood sugar is less than 70 milligram per deciliter (mg/dl- unit of measurement)
or greater than 400 mg/dl subcutaneously (SQ - administering medication where a short needle is used to
inject a medication into the tissue layer between the skin and the muscle) before meals and at bedtime for
diabetes mellitus, rotate injection site.? ? During a concurrent interview and record review on 1/14/2026 at
2:44 p.m., with the Assistant Director of Nursing (ADON), reviewed Resident 46`s MAR for 1/2026.
Resident 46's MAR indicated that the licensed nurses documented the amount of insulin given but the site
of insulin administration was documented as Not Applicable (NA) on the following dates and time:? 1/3/2026 at 11:30 a.m., four (4) units of insulin given and site documented as NA.? - 1/5/2026 at 11:30
a.m., five (5) units of insulin given and site documented as NA.? - 1/9/2026 at 6:30 a.m., one (1) unit of
insulin given and site documented as NA.? - 1/9/2026 at 9:00 p.m., 5 units of insulin given and site
documented as NA.? - 1/10/2026 at 11:30 a.m., 5 units of insulin given and site documented as NA.? The
ADON stated the nurse administering the insulin should have?indicated?the injection site used to make
sure the next nurse will know where to administer the next dose and stated per policy, the injection site
must be rotated. The ADON stated that if no site is?indicated?there is a chance the same site is used
multiple times which can cause tissue scarring, bruising and it may potentially be painful for the resident.
The ADON stated they should never document NA for the injection site as this may confuse the nurses if
the resident?has?indeed received a dose of insulin. The ADON stated that correct documentation of the
provision of care is essential as these documentations serve as a communication tool for continuity of
care.?? During a review of the facility`s policy and procedure (P&P) titled, Insulin Administration Purpose,
last reviewed on 1/16/2025, the P&P?indicated, Insulin injection sites are routinely rotated, and
documentation of blood glucose result as ordered. During a review of the facility`s P&P titled, Charting and
Documentation, last reviewed on 1/16/2025, the P&P indicated, Services provided to the resident, progress
toward the care plan goals, or any changes in the resident`s medical, physical, functional or psychosocial
condition, shall be documented in the resident`s medical record. The medical record
shall?facilitate?communication between the interdisciplinary team?regarding?the resident`s condition and
response to care.? b. During a review of Resident 3's admission Record, the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555738
If continuation sheet
Page 31 of 35
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555738
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/15/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Terrace Post Acute
7447 Sepulveda Blvd
Van Nuys, CA 91405
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0842
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
admission Record indicated the facility originally admitted the resident on 7/18/2025 and readmitted the
resident on 10/1/2025 with diagnoses including muscle weakness, hypertension (high blood pressure [the
force of the blood pushing on the blood vessel walls is too high]) and type 2 diabetes mellitus. During a
review of Resident 3`s History and Physical dated 10/3/2025, the H&P?indicated?that the resident has
fluctuating capacity to understand and make decisions.? During a review of Resident 3`s Order Summary
Report as of 1/15/2026, the Order Summary Report indicated an order for insulin aspart injection solution
100 Unit/milliliter, inject per sliding? scale, if blood is greater than 349 milligram per deciliter (mg/dl) equals
10 units and notify provider, subcutaneously before meals and at bedtime for diabetes mellitus, rotate
injection site.? During a concurrent interview and record review on 1/14/2026 at 3:29 p.m., with the ADON,
reviewed Resident 3`s MAR for 12/2025. Resident 3's MAR indicated that the licensed nurses documented
the blood sugar test result as Not Applicable (NA) on the following dates and time:? - 12/4/2025 at 4:30
p.m., blood sugar test result was documented as NA.? - 12/4/2025 at 9:00 p.m., blood sugar test result was
documented as NA.? - 12/9/2025-12/13/2025 at 4:30 p.m., blood sugar test result was documented as
NA.? - 12/9/2025-12/13/2025 at 9:00 p.m., blood sugar test result was documented as NA.? 12/17/2025-12/19/2025 at 4:30 p.m., blood sugar test result was documented as NA.? 12/17/2025-12/19/2025 at 9:00 p.m., blood sugar test result was documented as NA.? 12/23/2025-12/27/2025 at 4:30 p.m., blood sugar test result was documented as NA.? 12/23/2025-12/27/2025 at 9:00 p.m., blood sugar test result was documented as NA.? The ADON stated
that it is important to document the blood sugar test results even if?they're?within the normal range. The
ADON stated that documenting consistently the blood sugar test result is part of the diabetic management
to ensure that the provider can have a clear picture of the resident`s status as far as the insulin therapy is
concerned. With this information of the blood sugar test result, the provider can then decide to
either?discontinue?or modify or adjust the insulin dose. ADON stated that the standard of practice is to
document everything that's happening to the residents including the assessment of the blood sugar as per
order. The ADON stated that incorrect or lack of documentation as far as the resident`s progress or decline
will affect the management of the resident`s diabetes which could lead to resident not?attaining?his/her
treatment goals.?? During a review of the facility`s P&P titled, Insulin Administration Purpose, last reviewed
on 1/16/2025, the P&P?indicated, Insulin injection sites are routinely rotated, and documentation of blood
glucose result as ordered. During a review of the facility`s P&P titled, Charting and Documentation, last
reviewed on 1/16/2025, the P&P indicated, Services provided to the resident, progress toward the care plan
goals, or any changes in the resident`s medical, physical, functional or psychosocial condition, shall be
documented in the resident`s medical record. The medical record shall?facilitate?communication between
the interdisciplinary team?regarding?the resident`s condition and response to care.? During a review of the
facility`s P&P titled, Obtaining a Fingerstick Glucose Level, last reviewed on 1/16/2025, the P&P indicated,
The purpose of this procedure is to obtain a blood sample to determine the resident`s blood glucose
level.the person performing this procedure should record the following information in the resident`s medical
record; the blood sugar results.?
Event ID:
Facility ID:
555738
If continuation sheet
Page 32 of 35
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555738
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/15/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Terrace Post Acute
7447 Sepulveda Blvd
Van Nuys, CA 91405
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based
on?observation,?interview,?and record review, the facility?failed to?maintain?infection control
measures?by?failing to:? 1. Ensure Smoker Aid 1 (SA 1) performed hand hygiene (the practice of cleaning
and disinfecting one's hands to remove dirt, germs, and bacteria) prior to scooping out ice and serving it to
one of one sampled resident (Resident 13). 2. Ensure Housekeeper 2 (HK 2)? wore an isolation gown (type
of personal protective equipment [PPE- specialized clothing or equipment worn by an employee for
protection against infectious materials] used in healthcare settings to protect healthcare personnel from the
spread of infection or illness, particularly from contact with blood and body fluids) when cleaning a
resident's room who was on enhanced barrier precautions (EBP -a set of infection control practices that
use PPE to reduce exposure to reduce the spread of multidrug-resistant organisms [MDROs
-microorganisms that are resistant to multiple classes of antibiotics and antifungals] in nursing homes) for
one of one sampled resident (Resident 12). These deficient practices had the potential to increase the risk
of spreading infection to other residents and staff. Findings:?
Residents Affected - Few
1. During a review of Resident 13's admission Record, the admission Record indicated the facility originally
admitted the resident on 11/25/2022 and readmitted the resident on 5/5/2025 with diagnoses including
difficulty walking, and acute respiratory failure (a sudden, life-threatening condition where the lungs can't
get enough oxygen into the blood?stream).
During a review of Resident 13's Minimum Data Set (MDS - a resident assessment tool) dated 11/5/2025,
the MDS indicated Resident 13 could make himself understood and understood others and required
supervision from facility staff for tasks such as showering, lower body dressing and putting on/taking off foot
ware.
During an observation on 1/13/2026 at 9:31 a.m., observed Smoker Aid 1 (SA 1) assisting residents with
their seats and cigarettes and then got up, opened the door handle to enter the dining room and then used
the ice scoop to remove ice from the ice chest. SA 1 then opened the door handle again and served ice to
Resident 13 without washing or sanitizing their hands before or after serving the ice. Observed a bottle with
the words hand sanitizer on the table near SA 1. SA 1 continued to assist other residents in the smoking
patio without sanitizing SA 1's hands.
During an interview on 1/13/2026 at 9:39 a.m. with SA 1, SA 1 stated his role is to stay out in the smoking
patio and supervise the residents that smoked. SA 1 stated they have hand sanitizer and normally uses it
but forgot this time. SA 1 stated it is very important to wash or sanitize his hands between assisting different
residents to help prevent the spread of germs.
During an interview on 1/15/2026 at 12:41 p.m., with Registered Nurse 1 (RN 1), RN 1 stated she was the
nursing supervisor for that day. RN 1 stated she expected staff to perform hand hygiene before and after
any contact with residents to prevent the spread of infection. RN 1 stated if nurses did not perform hand
hygiene between resident contact, then it can lead to the spread of infection amongst residents.
During a review of the facility's policy and procedure (P&P) titled, Hand Washing/Hand Hygiene, last
reviewed and revised on 1/16/2026, the P&P indicated that the facility considered hand hygiene as the
primary means to prevent the spread of infection.Personnel shall follow the hand washing/hand hygiene
procedures to help prevent the spread of infections to other personnel, residents, and visitors.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555738
If continuation sheet
Page 33 of 35
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555738
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/15/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Terrace Post Acute
7447 Sepulveda Blvd
Van Nuys, CA 91405
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
During a review of the facility's?P&P, Overview of Infection Control, last reviewed and revised on 1/16/2026,
the?P&P?indicated?for staff to use standard precautions including?performing hand hygiene before and
after any healthcare or?cleaning tasks.?The P&P?stated?alcohol-based sanitizers are used to sanitize
hands when they are not visibly dirty, but when hands are visibly soiled washing hands with soap and water
are the most effective. The P&P further?stated?to lather hands by vigorously rubbing them together with
soap for?at least?20 seconds.??
2.?During a review of Resident?12's admission Record, the admission Record indicated the facility
originally admitted the resident on?7/12/2025 and re-admitted the resident on 10/23/202 with diagnoses
including?end stage renal disease (ESRD-a medical condition in which a person's kidney [organ in the
body that lifters waste and excess fluid from the blood] function stop functioning on a permanent
basis)?and?congestive heart failure (CHF-a chronic condition in which the heart does not pump blood as
well as it should).??
??
During review of Resident?12's MDS dated [DATE], the MDS indicated Resident?12?has severely impaired
cognition (mental action or process of acquiring knowledge and understanding)?for daily decision-making
and dependent from staff for activities of daily living (ADLs-bed mobility, surface transfer, eating, walk in
room, dressing, toileting, and personal hygiene).??
?
During a review of Resident?12's Order Summary Report dated 1/2/2026, the Order Summary Report
indicated an order for Resident?12?to be on?EBP.??
?
During a review of Resident 12's Care Plan (a document that summarizes a resident's needs, goals, and
care/treatment) dated?1/2/2026, the care plan? indicated?that Resident 12 requires EBP?with interventions
to wear gloves and gowns when?cleaning environmental surfaces.??
?
During?a?concurrent observation and interview on 1/13/2026 at 10:10?a.m., with?HK 2,?observed?HK 2
cleaning Resident 12's room?and not wearing an isolation gown. HK 2?stated?that she (HK 2) was
supposed to wear both gloves and an isolation gown?when cleaning an?EBP room.??
?
During an interview?on 1/13/2026 at 10:15 a.m., with the?Housekeeping Director (HKD), the
HKD?stated?when cleaning?an EBP room, housekeepers are supposed to be wearing gowns and gloves
due to risk of infection.?
?
During an interview on 1/14/2026 at?10:11 a.m., with the Infection Preventionist Nurse (IPN), the IPN
stated?it is important that staff wear gloves and gowns when?providing?high contact care with
the?residents?on EBP especially during environmental cleaning?since these residents?are at?high
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555738
If continuation sheet
Page 34 of 35
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555738
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/15/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Terrace Post Acute
7447 Sepulveda Blvd
Van Nuys, CA 91405
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
risk?for infection.?
Level of Harm - Minimal harm
or potential for actual harm
?
Residents Affected - Few
During a?review?of the facility's P&P titled, Infection Prevention and Control,?reviewed?on 1/16/2025, the
P&P?indicated, The facility?will maintain a safe, sanitary, and comfortable environment and?prevent and
manage transmission of diseases and infections.?
?
During a review of facility's P&P titled, Enhanced Standard/Barrier Precautions, reviewed on 1/16/2025, the
P&P?indicated, Personal protective?equipment (PPE) is necessary when performing high-contact care
activities.??
?
During a review of?the facility's?door signage, titled, Enhanced?Barrier Precautions,?undated, EBP door
signage indicated, Providers and staff must wear gloves and gown?when providing high-contact resident
care activities such as ADLs, caring for devices and medical treatments, mobility assistance and preparing
to leave room, toileting and changing incontinence briefs, wound care and cleaning the environment.?
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555738
If continuation sheet
Page 35 of 35