F 0554
Allow residents to self-administer drugs if determined clinically appropriate.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure an assessment for safe
self-administration of medication was conducted, for one of one resident reviewed (Resident 44), when two
open white plastic containers of topical ointment was found on the overbed table.
Residents Affected - Few
This facility failure increased the potential for unsafe self-administration of medication.
Findings:
On June 23, 2025, at 3:08 p.m., during a concurrent observation and interview with Resident 44 in her
room, two white plastic containers of topical ointment were observed on top of her over bed table. Resident
44 stated she applied the topical ointment to her lower legs when she felt itchy. Resident 44 further stated
she would put more ointment if she wanted to. The two plastic containers were observed to have a label
which indicated, .Oxide de Zinc 25% (zinc oxide).
On June 23, 2025, Resident 44's admission RECORD, was reviewed. Resident 44 was admitted on [DATE],
with diagnoses which included personal history of infectious and parasitic (organism that lives on a host)
diseases.
A review of Resident 44's HISTORY AND PHYSICAL, dated August 14, 2024, indicated Resident 44 was
mentally capable to make decisions.
Further review of Resident 44's medical record indicated there was no documented evidence a
self-administration assessment was conducted.
On June 23, 2025, at 3:14 p.m., a concurrent interview and review of Resident 44's medical record was
conducted with Registered Nurse (RN) 1. RN 1 stated Resident 44 had two open white plastic containers of
medication on top of the overbed table. RN 1 stated there was no assessment conducted for
self-administration of medications for Resident 44. RN 1 stated Resident 44 should not have been allowed
to self-administer the ointment without a proper assessment for self-administration. RN 1 further stated it
was not safe for Resident 44 to have medications at the bedside, and an assessment for self-administration
of medication should have been conducted for Resident 44.
On June 25, 2025, at 9:02 a.m., during an interview with the Assistant Director of Nursing (ADON), the
ADON stated she expected the licensed nurses to follow the policy and procedure regarding
self-administration assessment and administration of medications for all residents. The ADON further stated
if the policy and procedures were not followed, there was a potential for the residents to not receive
medications according to the physician's order, and to not be monitored for any adverse
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 17
Event ID:
555742
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555742
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/26/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Desert Mountain Care Center
47-763 Monroe Avenue
Indio, CA 92201
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0554
(negative) effects.
Level of Harm - Minimal harm
or potential for actual harm
A review of the facility's policy and procedure titled, SELF ADMINISTRATION OF MEDICATIONS, dated
February 2025, indicated, .It is the policy of this facility to respect the wishes of alert, competent residents
to self-administer prescribed medication choosing to and capable of self-administration .To determine the
ability of alert residents to participate in self-administration of medications .the interdisciplinary team will
assess and periodically re-evaluate .
Residents Affected - Few
A review of the facility's policy and procedure titled, MEDICATION ADMINISTRATION-GENERAL
GUIDELINES, dated November 2021, indicated, .Medications are administered as prescribed in
accordance with good nursing principles and practices and only by persons legally authorized to do so
.Residents are allowed to self-administer medications when specifically authorized by the attending
physician and in accordance with procedures for self-administration of medications .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555742
If continuation sheet
Page 2 of 17
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555742
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/26/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Desert Mountain Care Center
47-763 Monroe Avenue
Indio, CA 92201
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a
licensed pharmacist.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure provision of pharmacy services to
meet the needs of the residents, when:
1. Four discontinued bags of large volume fluid for injections containing normal saline (electrolyte
supplement in water) 0.45% remained stored in the medication room available for use;
2. One discontinued bag for IV (intravenous, into vein) infusion containing vancomycin (antibiotic for
infection) 1 gram in 250 ml (milliliter, unit of measurement) remained stored in the medication refrigerator
available for use;
3. One discontinued blister card containing ondansetron (medication for nausea and/or vomiting [N/V]) 4
mg (milligram, a unit of measurement) tablets remained in the medication cart available for use for Resident
55;
4. One discontinued blister card containing generic Norco (hydrocodone/acetaminophen, opioid pain
medication) 5-325 mg tablets remained in the medication cart available for use for Resident 62;
5. Midodrine (medication to raise blood pressure)10 mg (milligram, unit of measurement) doses were not
given according to the parameters ordered by the physician for Resident 16; and
6. A laboratory test to measure the effectiveness of diabetes medications was not performed consistently
according to the physician order for Resident 15.
These failures had the potential for medications errors due to inadvertent administration from discontinued
medications and, ineffective medication treatment by not following the physician orders.
Findings:
1. On June 23, 2025, at 11:30 a.m., during an inspection of the medication room with the Assistant Director
of Nursing (ADON), there were four 1-liter bags of 0.45% normal saline for injection without a pharmacy
label. The manufacturer labeling of the product indicated it was, Rx (prescription) only.
In a concurrent interview, the ADON stated those 1-liter bags were no longer needed for the resident for
whom they were ordered and should have been discarded.
On June 26, 2025, at 9:30 a.m., during an interview with the ADON, the ADON confirmed the 1-liter bags
were not stored in the medication room as house supplies.
The facility's policy and procedure titled, Discontinued Medications, last updated, August 2019, was
reviewed, and indicated, .If a medication expires, or a prescriber discontinues a medication, the
discontinued drug container shall be marked or otherwise identified and shall be stored in a separate
location designated solely for this purpose .Medications are removed from the medication cart immediately
upon receipt of an order to discontinue (to avoid inadvertent administration) .
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555742
If continuation sheet
Page 3 of 17
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555742
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/26/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Desert Mountain Care Center
47-763 Monroe Avenue
Indio, CA 92201
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
The facility's policy and procedure titled, House-Supplied (Floor Stock) Medications, last updated, August
2020, was reviewed, and indicated, .The facility maintains a supply of commonly used over-the-counter
medications considered as floor stock or house medications (not resident-specific) .Floor stock medications
are labeled as floor stock or house supply and kept in the original manufacturer's container .
2. On June 23, 2025, at 12:05 a.m., during an inspection of the medication room with the ADON, one IV
piggyback (IVPB, a method of administering medication through an existing intravenous line) bag
containing vancomycin 1 gram in 250 ml normal saline Resident 85 for a resident labeled with the direction
to infuse 1 gram vancomycin every 12 hours for 3 days with the stop date of June 20, 2025.
On June 23, 2025, at 1:50 p.m., during an interview with the ADON, the ADON stated Resident 85
completed the IV therapy and the vancomycin bag should have been discarded.
The facility's policy and procedure titled, Discontinued Medications, last updated, August 2019, was
reviewed, and indicated, .If a medication expires, or a prescriber discontinues a medication, the
discontinued drug container shall be marked or otherwise identified and shall be stored in a separate
location designated solely for this purpose .Medications are removed from the medication cart immediately
upon receipt of an order to discontinue (to avoid inadvertent administration) .
3. On June 23, 2025, at 2:25 p.m., during an inspection of Medication Cart Rx 2 with Licensed Vocational
Nurse (LVN) 1, there was one blister card containing ondansetron 4 mg (milligram, a unit of measurement)
for Resident 55. In a concurrent interview, LVN 1 stated the medication was discontinued.
On June 23, 2025, a review of Resident 55's medical record indicated there was a physician order to
discontinue ondansetron 4 mg via PEG ( percutaneous endoscopic gastrostomy tube, a feeding tube
inserted through the abdominal wall into the stomach stomach) every 8 hours as needed for N/V, on June
3, 2025.
The facility's policy and procedure titled, Discontinued Medications, last updated, August 2019, was
reviewed, and indicated, .If a medication expires, or a prescriber discontinues a medication, the
discontinued drug container shall be marked or otherwise identified and shall be stored in a separate
location designated solely for this purpose .Medications are removed from the medication cart immediately
upon receipt of an order to discontinue (to avoid inadvertent administration) .
4. On June 23, 2025, at 3 p.m., during an inspection of Medication Cart Rx 2 with LVN 1, there was one
blister card containing generic Norco (hydrocodone/acetaminophen, an opioid pain medication) 5-325 mg
tablets for Resident 62. In a concurrent interview, LVN 1 stated the medication was discontinued. LVN 1
stated when the blister cards containing controlled substances were discontinued and identified, the blister
cards needed to be removed, counted, and given to the DON.
On June 23, 2025, a review of Resident 62's medical record indicated there was a physician order to
discontinue generic Norco 3-325 mg via G-Tube (gastrostomy tube, feeding tube inserted into stomach)
every 8 hours as needed for moderate to severe pain 4-10 for 30 days, on May 5, 2025.
The facility's policy and procedure titled, Discontinued Medications, last updated, August 2019, was
reviewed, and indicated, .If a medication expires, or a prescriber discontinues a medication, the
discontinued drug container shall be marked or otherwise identified and shall be stored in a separate
location designated solely for this purpose .Medications are removed from the medication cart
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555742
If continuation sheet
Page 4 of 17
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555742
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/26/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Desert Mountain Care Center
47-763 Monroe Avenue
Indio, CA 92201
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
immediately upon receipt of an order to discontinue (to avoid inadvertent administration) .
Level of Harm - Minimal harm
or potential for actual harm
5. On June 25, 2025, Resident 16's medical record was reviewed. Resident 16 was admitted to the facility
on [DATE], with diagnoses which included heart failure, severe chronic kidney disease on dialysis (a
medical procedure that helps remove waste products and excess fluid from the blood when the kidneys are
unable to perform this function naturally), and hypertension (high blood pressure);
Residents Affected - Some
A review of Resident 16's physician order, dated June 18, 2025, indicated for midodrine (medication to raise
blood pressure)10 mg (milligram, unit of measurement) to be given to Resident 16 three times a day for
hypotension (low blood pressure) with the parameter to hold the dose if systolic blood pressure (SBP, top
number in a blood pressure reading, representing the pressure in your arteries when your heart beats) is
greater than 120 mmHg (millimeter Mercury, unit of measurement of pressure).
A review of Resident 16's Medication Administration Record (MAR), indicated midodrine was administered
to Resident 16 when the SBP was above 120 on the following dates & times:
- June 19, 2025, 12 p.m., SBP of 121; and
- June 21, 2025, at 12 p.m., SBP of 123.
On June 25, 2025, at 11:45 a.m., during an interview with the ADON, the ADON stated the 12 p.m. doses
on June 19 and 21, 2025 were not held and should not have been given to Resident 16 due to SBP being
above 120.
The facility's policy and procedure titled, Medication Administration - General Guidelines, last updated,
November 2021, was reviewed, and indicated, .Medications are administered as prescribed in accordance
with good nursing principles and practices .Medications are administered in accordance with written orders
of the attending physician .
6. On June 25, 2025, Resident 15's medical record was reviewed. Resident 15 was admitted to the facility
on [DATE], with diagnoses which included, adult-onset diabetes mellitus (T2DM, high blood sugar levels
resulting from the body's inability to effectively use the insulin it produces).
A review of Resident 15's physician indicated the resident was receiving the following medications for
T2DM:
- Lantus 10 units by injection;
- Ozempic 0.5 mg by injection; and
- Humulin R by injection per sliding scale parameters.
A review of Resident 15's physician order, date ordered on February 1, 2022, indicated to obtain Hgb A1c
(hemoglobin A1c, blood test that provides an average blood sugar level over the past 2 to 3 months, a key
tool for managing diabetes) test, every three months; and
A review of Resident 15's Hgb A1c test results indicated there was no Hgb A1C test completed between
May 2, 2024, and February 5, 2025 (August 2024 and November 2024).
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555742
If continuation sheet
Page 5 of 17
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555742
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/26/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Desert Mountain Care Center
47-763 Monroe Avenue
Indio, CA 92201
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
On June 25, 2025, at 11:50 a.m., during an interview with the ADON, the ADON stated there were some
months that were missed, and the test results were not obtained every three months.
The facility's policy and procedure titled, Diagnostic Test Results Notification, last reviewed, February 2025,
was reviewed, and indicated, .It is the policy of this facility to obtain laboratory and radiology services when
ordered by a Physician .Laboratory .services will be arranged as ordered .Notification of test results will be
documented in the resident's clinical record .
Event ID:
Facility ID:
555742
If continuation sheet
Page 6 of 17
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555742
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/26/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Desert Mountain Care Center
47-763 Monroe Avenue
Indio, CA 92201
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted
professional principles; and all drugs and biologicals must be stored in locked compartments, separately
locked, compartments for controlled drugs.
Based on observation, interview, and document review, the facility failed to ensure medications were
labeled with the name of the resident for whom they were intended to be administered.
This failure had the potential for medications to be shared by multiple residents.
Findings:
On June 23, 2025, at 2:25 p.m., during an inspection of Medication Cart Rx 2 with LVN 1, there was one
Saline Nasal Spray, not labeled with the name or room number of the resident. In a concurrent interview
with LVN 1, LVN 1 confirmed there was no name or room number on the spray bottle or the spray bottle's
manufacturer box. LVN 1 stated the spray bottle needed to be labeled with the resident's name. LVN 1
stated she would not know who the medication was for without the name on the medication box.
The facility's policy and procedure titled, Labeling and Storage, last revised, February 2025, was reviewed,
and indicated, .Each prescription medication label includes .Resident's name .
The facility's polity and procedure titled, Medication Administration - General Guidelines, updated
November 2021, was reviewed, and indicated, .Medications supplied for one resident are never
administered to another resident .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555742
If continuation sheet
Page 7 of 17
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555742
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/26/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Desert Mountain Care Center
47-763 Monroe Avenue
Indio, CA 92201
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0790
Provide routine and 24-hour emergency dental care for each resident.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to follow up the dental needs of a resident, for
one resident reviewed for dental services (Residents 15) .
Residents Affected - Few
This failure has the potential to place Resident 15 at high risk for complications related to dental and
nutritional needs due to the delay in providing dental services.
Findings:
On June 24, 2025, at 9:15 a.m., during a concurrent observation and interview with Resident 15 in her
room, Resident 15 was observed with missing partial upper teeth. Resident 15 stated she wanted to have
dentures so she requested to be seen by the facility dentist, but no one updated her if she would receive
the dental service or not.
On June 24, 2025, Resident 15's record was reviewed. Resident 15 was admitted to the facility on [DATE],
with diagnoses which included tracheostomy status (an opening surgically created through the neck into
the trachea [windpipe] to allow air to fill the lungs).
A review of Resident 15's Initial admission Record, dated February 2, 2022, the oral assessment indicated
Resident 15's natural teeth were missing, and was unable to function without natural teeth and dentures.
A review of Resident 15's History and Physical Note, dated January 18, 2025, indicated Resident 15 had
the capacity to understand and make decisions.
A review of Resident 15's Nutrition/Hydration Risk Evaluation, dated February 4, 2025, indicated Resident
15 had several missing teeth.
A review of Resident 15's Order Summary Report, dated June 25, 2025, included a physician's order for
low concentrated sweets diet (a type of diabetic diet), regular consistency.
A review of Resident 15's dentist notes titled, Impressions Mobile Dentistry, indicated Resident 15 had
multiple upper missing teeth and had recommendations as follows:
- On October 23, 2024, Resident 15 wanted to have upper dentures, and eligibility for full upper denture
(FUD) would be checked; and
- On April 10, 2025, Resident 15 wanted to have a dentures on the upper arch and eligibility would be
checked for FUD.
Further review of Resident 15's medical record indicated there was no documented evidence a follow up
was made by the Social Services and Nursing Department regarding Resident 15's eligibility for FUD.
On June 25, 2025, at 7:53 a.m., a concurrent interview and review of Resident 15's record was conducted
with Registered Nurse (RN) 2. RN 2 stated Resident 15 had dental consultations on October 23, 2024 and
April 10, 2025, with a note from the dentist that Resident 15 expressed she wanted to have
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555742
If continuation sheet
Page 8 of 17
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555742
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/26/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Desert Mountain Care Center
47-763 Monroe Avenue
Indio, CA 92201
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0790
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
an upper denture. RN 2 stated, Resident 15's dental request should have been followed up. RN 2 further
stated if Resident 15's dental requests were not followed up, there would be a delay of dental care services
which could lead to nutritional health issues such as weight loss due to poor oral intake.
On June 25, 2025, at 8:09 a.m., during an interview with the Social Service Director (SSD), the SSD stated
she did not do a follow up regarding Resident 15's need for dental services. The SSD stated there should
have been a follow up with the dentist for Resident 15 to have dentures. The SSD stated if dental services
were not followed up, a delay of dental care could worsen Resident 15's health status.
On June 25, 2025, at 8:50 am, during an interview with the Director of Nursing (DON), the DON stated the
Social Services Department was responsible for the dental needs of the residents, and Resident 15's
dental care should have been followed up. The DON further stated if Resident 15 did not receive dental
services, she could not eat food properly and this could lead to weight loss.
A review of the facility's policy and procedure titled, Dental Services, dated January 2022, indicated, .It is
the policy of this Facility to ensure that its residents who require dental services on a routine or emergency
basis have access to such services without barrier .For Medicare and private pay residents, the Facility will
ensure that the needed dental services are available .
A review of the facility's policy and procedure titled, Social Services, Provision of Medically-Related, dated
February 2025, indicated, .It is the policy of this facility to provide medically-related social service to attain
or maintain the highest practicable physical, mental, or psychosocial well-being of each resident .Social
service is responsible for providing for medically related social service needs of each resident .Examples of
these services may include but are not limited to .Scheduling appointments .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555742
If continuation sheet
Page 9 of 17
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555742
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/26/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Desert Mountain Care Center
47-763 Monroe Avenue
Indio, CA 92201
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0806
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure each resident receives and the facility provides food that accommodates resident allergies,
intolerances, and preferences, as well as appealing options.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. On June
23, 2025, at 12:10 p.m., Resident 64 was observed eating lunch in his room. Resident 64 was eating one of
two burritos served on a separate plate from the main entree, which contained a piece of meat, parslied
rice, and braised cabbage. When asked if he did not like the main dish served for lunch, Resident 64 stated,
I don't like pork, so he asked for burritos instead. Resident 64 further stated he disliked pork, but I get it
always.
Resident 64's meal ticket was reviewed, which indicated, LCS (low calorie sweeteners) Diet .Regular
Consistency .GARLIC HERB PORK CHOP 1-EACH .Dislikes: PORK .
On June 23, 2025, at 12:30 p.m., Licensed Vocational Nurse (LVN) 2 was interviewed. LVN 2 stated
Resident 64 should not have been served pork since that was his dislike, and kitchen staff should follow
what it says on the diet slip.
A review of Resident 64's record indicated Resident 64 was admitted to the facility on [DATE], with
diagnoses which included end-stage renal disease (a condition in which kidneys cannot filter waste from
the blood) and diabetes (abnormal blood sugars).
Resident 64's MDS indicated a BIMS score of 15 (cognitively intact).
On June 24, 2025, at 10:27 a.m., an interview was conducted with the Registered Dietician (RD). The RD
stated the residents were interviewed by the Dietary Supervisor (DS) on admission, quarterly, and as
needed for allergies, preferences, and dislikes. The RD stated the preferences, dislikes, and allergies were
printed on the dietary meal ticket, which would guide the cook and dietary aides during the process of
plating the correct therapeutic diet, preferences, and to avoid the chance of allergy food being included by
mistake. The RD stated Residents 64 and 76 should not have been served pork for their meals as they had
a dislike for pork. The RD stated the goal was to provide a satisfying, nutrient filled meal that can be
enjoyed by the residents. The RD further stated food intake may be inadequate by not making reasonable
efforts to adjust to the residents' food plan and preferences.
A review of the facility's policy and procedure titled, Alternates on the Menu & Meal Substitution, dated
January 2018, indicated, .Patient food preferences shall be adhered .the DFNS keep tray card updated with
dislikes .the cook keeps tallies of diets and dislikes .provides alternate menu item as dictated by the
resident's food dislikes .
Based on observation, interview, and record review, the facility failed to ensure food preferences were
honored, for two of 15 sampled residents (Residents 64 and 76), when the residents were served pork
during the lunch meal service on June 23, 2025.
This failure had the potential for Residents 64 and 76's dietary intake to be inadequate, by not making
reasonable efforts to adjust to the residents' food plan and preferences.
Findings:
1. On June 23, 2025, at 11:55 a.m., an observation of Resident 76 was conducted in the dining room.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555742
If continuation sheet
Page 10 of 17
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555742
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/26/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Desert Mountain Care Center
47-763 Monroe Avenue
Indio, CA 92201
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0806
Level of Harm - Minimal harm
or potential for actual harm
Resident 76's plate contained chopped pork meat, parslied rice, chopped braised cabbage, cornbread with
margarine, peach crisp and a beverage.
Resident 76 ate his food without assistance and ate the contents of the plate with only a few bites of the
pork meat consumed.
Residents Affected - Few
A concurrent interview with Resident 76 was conducted. Resident 76 stated he liked most of the food, but
had a dislike for pork.
A review of Resident 76's lunch ticket indicated REGULAR Diet Mech Soft/Grnd (mechanical soft/groundfood prepared to be easily chewed and swallowed by grinding or chopping) Texture .GARLIC HERB PORK
CHOP 1-EACH .Dislikes: PORK .
A review of Resident 76's record indicated Resident 76 was admitted to the facility on [DATE], with
diagnoses which included dysphagia (difficulty or discomfort swallowing).
A review of Resident 76's Minimum Data Set (MDS- a clinical assessment tool), dated May 16, 2025,
indicated a Brief Interview for Mental Status (BIMS) score of 15 (cognitively intact).
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555742
If continuation sheet
Page 11 of 17
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555742
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/26/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Desert Mountain Care Center
47-763 Monroe Avenue
Indio, CA 92201
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve
food in accordance with professional standards.
Based on observation, interview, and record review, the facility failed to ensure safe, sanitary food
preparation and storage practices were followed in the kitchen when wooden storage shelves in the dry
supply area were observed to be chipped, splintered and the lacquered varnish peeled off.
This failure had the potential to cause food-borne illness in a highly susceptible resident population.
Findings:
On June 23, 2025, at 9:52 a.m., an observation with the Dietary Supervisor (DS), was conducted in the dry
goods supply room. The wooden shelving was observed to have bare chipped, splintered wood, and the
lacquered varnish had peeled off in many places.
In a concurrent interview with the DS, the DS stated the staff always use gloves before reaching into the
shelves for food items, to avoid splinters from the wood. The DS stated the staff safety related to splinters
was a risk.
On June 23, 2025, at 10:30 a.m., an interview and observation with Plant Director (PD) was conducted. The
PD stated the wooden shelves should not be chipped, splintered or unsealed because of possibility of staff
injury and cross-contamination of resident food.
On June 24, 2025, at 10:27 a.m., an interview with the Registered Dietician (RD) was conducted. The RD
stated she was aware of the state of the damaged shelving in the dry goods supply room and had notified
both the PD and the Administrator at different times through this year. The RD stated the wooden shelves
should not have opened, unsealed, chipped wood as it was possible for staff injury and
cross-contamination leading to possible illness in the vulnerable resident population.
A review of the facility's policy and procedure titled, Food Storage, dated February 2025, indicated, .All food
.items purchased for the Food & Nutrition Services Department should be properly stored .all food items
.shall be stored .on shelves .which facilitate thorough cleaning .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555742
If continuation sheet
Page 12 of 17
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555742
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/26/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Desert Mountain Care Center
47-763 Monroe Avenue
Indio, CA 92201
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure infection control practices were
implemented, when:
Residents Affected - Few
1. For Resident 47, a black stand fan in the resident's room was observed with dust accumulated on the
front and back guard covers; and
2. For Resident 287, one used plastic urinal was found inside the resident's personal belonging's storage
closet.
These failures had the potential to increase the spread of pathogens (germs) and infections to residents
which could lead to serious illness.
Findings:
1. On June 23, 2025, at 10:55 a.m., during a concurrent observation and interview with Certified Nursing
Assistant (CNA) 1 in Resident 47's room, a black stand fan was observed with black and gray debris
accumulated on the front and back guard covers. CNA 1 stated it was dust, and the fan should have been
cleaned.
On June 25, 2025, Resident 47's record was reviewed. Resident 47 was admitted to the facility on [DATE],
with diagnoses which included respiratory failure with tracheostomy (trach-an opening in the neck, directly
into the trachea [windpipe], to facilitate breathing).
A review of Resident 47's HISTORY AND PHYSICAL, dated January 25, 2024, indicated Resident 47 was
mentally incapable of understanding.
A review of Resident 47's Minimum Data Set (MDS- a resident assessment tool), dated March 31, 2025,
indicated Resident 47 had tracheostomy care treatment.
A review of Resident 47's Care Plan Report, dated January 30, 2024, indicated, .Tracheostomy care per
facility protocol .
A review of Resident 47's Order Summary Report, dated June 25, 2025, indicated Resident 47 was on
enhanced barrier precaution due to gastric tube (a tube inserted directly into the stomach) and trach.
On June 23, 2025, at 11 a.m., during a concurrent observation and interview with the Respiratory Therapist
(RT), the RT stated the stand fan was dusty and it should have been cleaned. The RT further stated the
dust from the fan could potentially fly through the air and go to Resident 47's mouth or trach site, and could
cause respiratory infection.
On June 25, 2025, at 2:47 p.m., during an interview with the Infection Preventionist (IP), the IP stated the
stand fan and other equipment used for residents must be free from dust. The IP further stated dust
accumulated in the fan could cause the spread of germs and result in respiratory infection.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555742
If continuation sheet
Page 13 of 17
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555742
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/26/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Desert Mountain Care Center
47-763 Monroe Avenue
Indio, CA 92201
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
On June 25, 2025, at 3:10 p.m., during an interview with the Assistant Director of Nursing (ADON), the
ADON stated she expected the staff to clean equipment surfaces, and these should be free from dust. The
ADON further stated any accumulated dust that floats through the air and goes to the resident's trach,
could cause respiratory infection.
A review of the facility's policy and procedure titled, Rooms, Cleaning Residents, dated February 2025,
indicated, .It is the policy of this facility to provide a clean, comfortable, homelike and sanitary living area
.Damp wipe surfaces .with germicidal solution .
A review of the facility's policy and procedure titled, Infection Control, dated February 2025, indicated, .The
infection prevention and control program as a facility-wide effort involving all disciplines and individuals and
is an integral part of the quality assurance and performance improvement program .Recognize infection
control practices while providing care .Effective cleaning and disinfecting equipment as needed .
2. On June 23, 2025, at 10:10 a.m., during a concurrent observation and interview with CNA 1, one used
plastic urinal was found inside Resident 287's personal belonging's storage closet. CNA 1 stated it should
not be placed on top of the storage closet shelves and should be placed in urinal holder. CNA 1 further
stated It should not be placed anywhere.
On June 25, 2025, Resident 287's record was reviewed. Resident 287 was admitted to the facility on
[DATE], with diagnoses which included kidney failure (kidney disease), malignant melanoma of skin (skin
cancer).
A review of Resident 287's HISTORY AND PHYSICAL, dated June 19, 2025, indicated Resident 287 was
mentally capable of understanding.
A review of Resident 287's Order Summary, dated June 19, 2025, indicated Resident 287 had abdominal
surgical dehiscence (the separation of a surgical incision in the abdomen, exposing underlying tissues or
organs) and had a trach in neck area.
On June 23, 2025, at 10:15 a.m., during a concurrent observation and interview with Licensed Vocational
Nurse (LVN) 3, LVN 3 stated used urinal should be placed in urinal holder and or should be discarded if
Resident 287 did not use it. LVN 3 stated proper storage of urinal should have been implemented to prevent
spread of germs. LVN 3 further stated It is infection control issue.
On June 25, 2025, at 2:46 p.m., during an interview with the IP, the IP stated plastic urinals should be
placed in urinal holder when not in used and should not be stored anywhere. The IP further stated if not
properly stored, it would result to surface contamination and would spread of infection.
On June 25, 2025, at 3:10 p.m., during an interview with the Director of Nursing (DON), the DON stated
she expected the nurses to follow proper storage of urinals and follow the facility's policy and procedure in
infection control. The DON further stated if proper storage of urinals would not follow, it would result to cross
contamination and would spread infection.
A review of the facility's policy and procedure titled, Infection Control, dated February 2025, indicated, .The
infection prevention and control program is comprehensive in that it addresses detection, prevention and
control of infections among residents and personnel .Safe use of disposable and single use supplies and
equipment .
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555742
If continuation sheet
Page 14 of 17
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555742
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/26/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Desert Mountain Care Center
47-763 Monroe Avenue
Indio, CA 92201
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
A review of the facility's policy and procedure titled, Bedpan and Urinal, Cleaning and Storage, dated
February 2025, indicated, .It is the policy of this facility to provide clean and sanitary bedpans and urinals
as well as store them for residents .urinal will be labeled with resident's name .Place the urinal in the urinal
holder by the bed side .
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555742
If continuation sheet
Page 15 of 17
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555742
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/26/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Desert Mountain Care Center
47-763 Monroe Avenue
Indio, CA 92201
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0908
Keep all essential equipment working safely.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure resident's wheelchairs were
maintained in a safe operating condition, for two of 15 residents (Residents 45 and 70).
Residents Affected - Few
These failures had the potential to result in injury to the residents.
Findings:
1. On June 24, 2025, at 1 p.m., a record review for Resident 45 was admitted to the facility on [DATE], with
diagnoses which included spinal stenosis (the spaces inside the bone become too small), aftercare
following joint replacement surgery and diabetic neuropathy (type of nerve damage that occurs with
diabetes).
A review of Resident 45's Minimum Data Set (MDS - a resident assessment tool), dated June 3, 2025,
included a Brief Interview for Mental Status (BIMS) score of 15 (cognitive intact).
On June 24, 2025, at 1:58 p.m., an interview and concurrent observation with Resident 45 was conducted.
Resident 45 stated the wheelchair he was using was broken including the left-hand break which does not
lock up, the left-hand armrest was loose, and wobbles when the chair was being used, and the right-hand
wheel had a metal hand rim which was missing part of the rim leaving sharp edges easily available to the
resident's hand. Resident 45 stated this was dangerous and someone could be hurt.
On June 24, 2025, at 2 p.m., an interview and concurrent observation with Plant Director (PD) was
conducted in Resident 45's room. The PD assessed Resident 45's wheelchair and acknowledged the need
for parts replacement. The PD stated he had not known the wheelchairs had broken parts. The PD stated
the cracked upholstery was an infection control issue and could cause cross-contamination leading to
illness of the residents and the broken metal and inoperative brake were a risk for resident injury.
On June 24, 2025, at 2:34 p.m., an interview with Physical Therapy Assistant (PTA) was conducted. The
PTA stated he had assisted with Resident 45's wheelchair problem. The PTA stated he had looked for a
working/new wheelchair but was unable to find another more appropriate replacement. The PTA stated
Resident 45's current wheelchair had a metal piece that needed to be replaced and the resident agreed to
be careful and would refused another exchange. The PTA stated he had sent a work request to
maintenance for repair of wheelchair in PCC, describing the issue. The PTA stated he had completed the
following process for Resident 45's broken wheelchair:
- Replace the broken equipment for the resident;
- Send a work order in the computer system noting the repair needed; and
- Remove the broken equipment and place it in the workshop with a note attached documenting the repair
needed.
2. On June 24, 2025, at 1 p.m., a record review of Resident 70's record indicated Resident 70 was admitted
to the facility on [DATE], with diagnoses which included unilateral primary osteo arthritis (occurs when
cartilage wears down on joint bone ends), right knee pain, hemiplegia (paralysis or
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555742
If continuation sheet
Page 16 of 17
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555742
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/26/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Desert Mountain Care Center
47-763 Monroe Avenue
Indio, CA 92201
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0908
extreme weakness on one side of the body).
Level of Harm - Minimal harm
or potential for actual harm
A review of Resident 70's MDS, dated April 13, 2025, included a BIMS score of 15 (cognitive intact).
Residents Affected - Few
On June 24, 2025, at 11:50 a.m., an interview and concurrent observation with Resident 70 was
conducted. Resident 70 stated his wheelchair had been fixed once though the wheelchair remained shaky
and the armrest still had cracked and peeling upholstery.
Resident 70 stated the left wheel of the wheelchair was loose and Resident 70 have reported the issue.
Resident 70 stated the left armrest's upholstery and padding was cracked and peeling with holes for the
padding to stick out.
On June 24, 2025, at 2 p.m., and interview and concurrent observation with the PD was conducted. The PD
assessed Resident 70's wheelchair and acknowledged the need for parts replacement. The PD stated he
had not known the wheelchairs had broken parts.
The DP stated the cracked upholstery is a infection control issue and could cause cross-contamination
leading to illness of the residents and loose wheel were a risk for resident injury.
A review of the facility's policy and procedure titled, Physical Environment - Equipment Maintenance, dated
February 2025, indicated, .to ensure equipment remains in good working order for resident and staff safety
.
A review of the facility's policy and procedure titled, Resident's Rights - Accommodation of Needs, dated
February 2025, indicated, .the facility to be aware of the importance of accommodation of needs for each
resident .nursing staff will communicate .any specific accommodation of a particular resident .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555742
If continuation sheet
Page 17 of 17