F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to provide supervision to prevent one of two residents
(Resident 1) who were at risk for elopement from leaving the facility without staffs' knowledge and
permission when Resident 1's wander guard (device used to keep track of residents), was not checked for
functionality and staff did not provide Resident 1 with supervision or assistance.
These failures compromised Resident 1's safety, as she was found outside of the facility.
Findings:
Review of Resident 1's admission record indicated, Resident 1 was readmitted to the facility on [DATE] with
diagnoses including unspecified dementia (loss of memory), unspecified severity, with other behavioral
disturbance, essential primary hypertension (occurs when the abnormally high blood pressure was not a
result of a medical condition), mixed hyperlipidemia (high levels of fat particles in the blood), and history of
falling.
Review of Resident 1's interdisciplinary team (IDT, brings together knowledge from different health care
disciplines to help residents with their needs) note dated 4/5/24, indicated, Resident 1 had episode of
elopement on 3/31/24.
Review of Resident 1's IDT note dated 4/10/24, Resident 1 had episode of elopement on 4/7/24 and was
found in the street outside of the facility.
Review of Resident 1's minimum data set (MDS, a standardized assessment tool that measures health
status in nursing home residents), dated 1/26/24, indicated, Resident 1 needed supervision or assistance
with walking and her activities of daily living (ADL, activities related to personal care).
Review of Resident 1's post elopement care plan interventions, initiated on 4/1/24, indicated, to monitor
wander guard placement every shift to left wrist and to monitor Resident 1's whereabouts frequently.
During an interview with licensed vocational nurse A (LVN A) on 5/1/24 at 7:46 a.m., LVN A verified that the
wander guard bracelet of Resident 1 was not checked that was the reason the staff did not notice Resident
1 went out of the facility. LVN A further verified that the whereabouts of Resident 1 was not regularly
checked.
During an interview with the certified nursing assistant B (CNA B) on 6/20/24 at 2:51 p.m., CNA B
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
555757
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555757
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/21/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Milpitas Care Center
120 Corning Avenue
Milpitas, CA 95035
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
verified that she was not able to check if the wander guard bracelet of Resident 1 was working, when
Resident 1 eloped on 4/7/24 because CNA B was changing another resident that time. CNA B further
verified that she was not also able to check the whereabout of Resident 1 that time, because she was busy
with another resident.
Review of the facility's undated policy and procedure titled, Elopement, indicated, Staff shall investigate and
report all cases of missing residents. Staff shall promptly report any resident who tries to leave the
premises or is suspected of being missing to the charge nurse or director of nursing.
Review of the facility's Elopement Summary of Content document dated, 4/8/24, indicated, Checking all
wander guard doors and their back up alarms to make sure they are working . Know where the residents
are at all times .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555757
If continuation sheet
Page 2 of 2