F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to keep one of three sampled residents
(Resident 1) free from falls when Resident 1 fell after Certified Nursing Assistant (CNA) 3 completed a
two-person required mechanical lift (device used to safely raise, lower and transfer individuals with limited
mobility) transfer without assistance using a stand-up lift (device to assist individuals transfer from a seated
position to a standing position), failing to follow the resident's care plan and physician's order requiring a
Hoyer lift (overhead full body sling lift) transfer. This failure resulted in Resident 1's fall causing her
discomfort and need to be transported to the emergency department (ED) on 11/20/25 for evaluation and
had the potential to cause significant injury and harm.During a review of the facility's report dated 11/19/25,
the report indicated, . November 18, 2025 approximately 8:15 p.m. [Resident 1's name] was coming back
from being taken to the bathroom, CNA transferred her from the shower chair via a stand-up lift.During a
review of Resident 1's admission Record, undated, the admission record indicated, Resident 1 was
admitted to the facility on [DATE] with diagnoses including intervertebral disc (cushion between vertebrae
that acts as a shock absorber) stenosis of neural canal (narrowing of the spinal canal squeezing the spinal
cord causing leg weakness, numbness and balance problems) of thoracic (central part of the spine) and
lumbar (lower back) region, neuropathy (injury of peripheral nerves causing numbness, tingling, burning
pain and increased sensitivity), morbid obesity (extreme amount of excess body fat) and osteoarthritis
(degenerative joint disease) of knee. During a review of Residents 1's Minimum Data Set (MDS- a resident
assessment tool used to identify resident cognitive and physical function) assessment dated [DATE],
indicated Resident 1's Brief Interview of Mental status assessment (BIMS - assessment of cognitive status
for memory and judgement) scored 15 of 15 (a score of 13-15 indicates cognitively intact, 08-12 indicates
moderately impaired, and 00-07 indicates severe impairment). The BIMS assessment indicated Resident 1
was cognitively intact. During a concurrent observation and interview on 12/3/25 at 10:39 a.m., Resident 1
was lying in bed with her legs dangling off the side of the bed. Resident 1 had significant edema (swelling)
in her lower legs and feet. There was fresh gauze bandages wrapped around each of her lower legs.
Resident 1 stated she fell two weeks ago because CNA 3 decided to use a stand-up lift instead of the lift
which supports her body in a sitting position (Hoyer lift) that the staff normally used for her. Resident 1
stated, I have only used the stand-up lift one other time, I do not like it. Resident 1 stated CNA 3 had used
the stand-up lift on the previous occasion also. Resident 1 stated she had both shoulders replaced and the
stand-up lift causes pressure on her shoulders making it very uncomfortable to use. Resident 1 stated CNA
3 placed her in the stand-up lift by herself, and there should always be two staff members using the
mechanical lift. Resident 1 stated she warned CNA 3 she was falling, and she slid out of the lift. Resident 1
stated there was a man waiting to perform an ultrasound (an imaging technique using sound waves to
create pictures of the
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
555758
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555758
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/03/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
New Bethany Skilled Nursing
1441 Berkeley Dr
Los Banos, CA 93635
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
inside of the body) on her and CNA 3 was pushing the lift and the man stood there and watched her fall.
Resident 1 stated she landed hard on her tailbone, and it jerked her head, but she did not have any injuries.
Resident 1 stated she was later sent to the emergency room (ER) a couple days later because she was
having shoulder pain. Resident 1 stated the ER did X-rays and scans on her and determined there was
nothing broken. During an interview on 12/3/25 at 10:20 a.m. with CNA 1, CNA 1 stated Resident 1
required a Hoyer lift transfer to get in and out of bed. CNA 1 stated there needed to be at least two staff
members present when transferring residents with a mechanical lift for safety. CNA 1 stated Resident 1
needed to use the Hoyer lift because she has issues with her feet and swelling making it difficult to use the
stand-up lift. During an interview on 12/3/25 at 11:00 a.m. with CNA 2, CNA 2 stated there was a list at the
nurse's station indicating which residents needed mechanical lift and the type of lift ordered for each
resident. CNA 1 stated Resident 1 required a Hoyer lift transfer because she has issues with her feet,
swelling and pain, making it uncomfortable for her to stand. During a concurrent interview and record review
on 12/3/25 at 11:27 a.m. with the Director of Staff Development (DSD), Resident 1's Order Summary
Report (OSR) dated 12/3/25, was reviewed. The OSR indicated, . use Hoyer lift for transfers. The DSD
stated Resident 1 required the Hoyer lift for transfers because she had swelling and pain in her lower legs
from edema. The DSD stated Resident 1 could not bear weight and she would not be safe in a stand-up lift.
The DSD stated the physician order for the Hoyer lift was a result of Resident 1's fall on 10/7/25. Resident
1's IDT [interdisciplinary team-team from different healthcare disciplines who work together to provide
comprehensive resident care] Note, dated 10/8/25, the note indicated, . For residents safety the hoyer lift is
the safest way to transfer the resident. Resident 1's IDT Note, dated 11/20/25, the note indicated, . Fall .
Resident will be a hoyer lift for all transfers for the safety of the resident . The DSD stated the stand-up lift
should not have been used. Resident 1's Morse Fall Scale, dated 10/2/25, indicated, . Score: 60 . The DSD
stated any score above 45 indicated a high risk for falls. Resident 1's Post Fall Assessment, dated
11/18/25, the assessment indicated, . Date and Time of Fall Incident . 11/18/25 20:15 [8:15 p.m.] . CNA
stated that she was assisting resident to her bed from shower chair after using the toilet and resident slid
down to her bottom. Resident 1's fall risk care plan was reviewed, the care plan indicated, . resident is at
high risk for falls. 11/18/25 witnessed fall. Hoyer lift for transfers as needed. Resident 1's Radiology Report,
dated 11/19/25 was reviewed, the report indicated, . Shoulder. Left . No acute fracture [broken bone] or
dislocation. Status post shoulder replacement. During a review of Resident 1's shoulder X-ray, dated
11/19/25, the X-ray indicated there was no fracture or dislocation of the left shoulder.During a review of
Resident 1's Nurse's Note, dated 11/20/25 at 9:59 p.m., the note indicated, . CN [charge nurse] called into
res [resident] room d/t [due to] res is crying. stated that she moved her left arm and then it gave her
excruciating [intense] pain . she wants to go to the ER. [name of physician], notified. called [name of]
ambulance . res transferred from bed to gurney.During a review of Resident 1's Nurse's Note, dated
11/21/25 at 3:51 a.m., the note indicated, . Resident returned from [name of hospital] via ambulance .
During an interview on 12/3/25 at 11:50 a.m. with the Administrator (ADM), the ADM stated Resident 1 was
transferred with a stand-up lift by CNA 3 and CNA 3 was aware she should not have used it to transfer
Resident 1.During an interview on 12/3/25 at 11:52 a.m. with the Director of Nursing (DON), the DON
stated there was an investigation of Resident 1's fall and the fall was caused by CNA 3 using the wrong lift
on Resident 1. During a telephone interview on 12/3/25 at 3:55 p.m. with CNA 3, CNA 3 stated Resident 1
required a mechanical lift transfer because she had issues with her feet. CNA 3 stated she was aware
Resident 1 was supposed to be transferred with a Hoyer lift, but the resident
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555758
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555758
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/03/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
New Bethany Skilled Nursing
1441 Berkeley Dr
Los Banos, CA 93635
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
insisted on the stand-up lift. CNA 3 stated she used the stand-up lift to transfer to take Resident 1 to the
bathroom and back to bed. CNA 3 stated when she brought Resident 1 from the bathroom to her bed the
resident slid out of the lift to the floor. CNA 3 stated she used the lift alone but was supposed to wait for
another staff member to help her. CNA 3 stated there should be two staff members when using the
mechanical lift. During a telephone interview on 12/3/25 at 4:12 p.m. with Licensed Vocational Nurse (LVN)
1, LVN 1 stated she was the charge nurse at the time of Resident 1's fall. LVN 1 stated she was passing
medication when a CNA told her Resident 1 was on the floor next to her bed. LVN 1 stated there was an
ultrasound technician in the room holding Resident 1 in a sitting position. LVN 1 stated she was told
Resident 1 slid out of the stand-up lift. LVN 1 stated Resident 1 should not be transferred with a stand-up lift
because she has swelling and blisters to her legs. LVN 1 stated it was important to have two people using
the mechanical lift for safety. During a review of the facility's policy and procedures (P&P) titled Lifting
Machine, Using a Mechanical, dated 2001, the P&P indicated, . purpose of this procedure is to establish
the general principles of safe lifting using a mechanical lifting device . At least two (2) nursing assistants are
needed to safely move a resident with a mechanical lift. Types of lifts that may be available in the facility are
. Floor-based full body sling lifts. Overhead full body sling lift. Sit-to-stand lifts.During a review of the facility's
P&P titled Falls-Clinical Protocol, dated 2001, the P&P indicated, . staff will evaluate and document falls
that occur . when and where did the happen. Falls should be categorized as . Other circumstances such as
sliding out of a chair.
Event ID:
Facility ID:
555758
If continuation sheet
Page 3 of 3