F 0565
Honor the resident's right to organize and participate in resident/family groups in the facility.
Level of Harm - Minimal harm
or potential for actual harm
Based on interview, and record review, the facility failed to act promptly upon the resident council's
grievances and recommendations when the Grievance Official (GO) failed to address or provide a rationale
for the inability to act on the resident council's grievances and recommendations over a three-month period
(August 2025 to October 2025) for 16 sampled residents (Residents 1 to 16). This failure had the potential
to cause an undermining of residents' independence, a hindering of effective problem resolution and quality
improvement, and ultimately creating an atmosphere of fear and distrust within the facility.Findings:During
the entrance conference with the Interim Director of Nursing (IDON) on December 1, 2025, at 9:30 AM, the
IDON stated Resident 41 was the resident council president.During an interview with Resident 41 and the
Administrator (Admin) on December 1, 2025, at 3:17 PM, Resident 41 stated he was no longer the
president of the resident council because he felt it was a waste of time since the facility never addressed
the concerns raised by the council. The Admin stated the resident council president was Resident
19.During an interview with Resident 19 on December 1, 2025, at 3:28 PM, Resident 19 confirmed he was
the resident council president and the group met about once per month. Resident 19 granted permission for
a review of the resident council's meeting minutes over a three-month period.A review of the resident
council meeting minutes dated August 2025, September 2025, and October 2025, was conducted. The
following is a summary of the documented grievances and recommendations:Physical Therapy (PT): PT not
doing enough, More PT not just once per week, resident not getting walks, PT for all body parts, an open
gym for exercise.Nursing: Coming in turning call light off and walk back out again, staff complaining about
getting things from the kitchen, not cleaning well after toilet use, sugar drop in independent residents and
no one checks. Medications on time and correct medications, listen and respond to resident concerns, night
shift nurses sleeping on the job and not providing showers.Dietary: More options for meal substitutions,
more variety for daily meals, more variety for nighttime snacks, hot cereal not made
correctly.Housekeeping: Clean the rooms better. Only cleaning bathroom not room itself, more clothes for
men, more linen. Laundry to return correct clothes to the correct residents.Administration: listen and be
more responsive. Operations Manager (OM) to attend meetings to understand residents' concerns. A
resident council meeting was conducted on December 2, 2025, from 10 AM to 10:45 AM, 16 residents
attended the meeting including the former president, Resident 41, and the current president, Resident 19. A
summary of the documented grievances and recommendations from the resident council meetings held in
August 2025, September 2025, and October 2025, was reviewed with the attendees. The attendees were
asked whether the facility had addressed or responded to the council's grievances and recommendations
for this three-month period. Approximately 50 percent of the attendees, including Residents 41 and 19,
indicated that the facility had neither responded to nor addressed the council's grievances and
recommendations during this three-month period.During an interview with the Admin on December 3, 2025,
at 7:42 AM, the Admin stated the Grievance Official (GO) was the Social Services Director (SSD). The
Residents Affected - Some
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 20
Event ID:
555773
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555773
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/04/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Indian Canyon Post Acute
57333 Joshua LN
Yucca Valley, CA 92284
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0565
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Admin stated the GO acted upon the resident council's grievances and recommendations.During an
interview with the GO and the Activities Director (AD) on December 4, 2025, from 7:18 AM to 7:37 AM, The
GO confirmed her role and responsibilities and stated that it was her responsibility to address grievances
and recommendations from resident council meetings. However, the GO stated that the activities director
had not provided her with minutes from these meetings for approximately six months, preventing her from
addressing any issues or suggestions raised by the residents. The Activities Director (AD) stated she
assumed her position in July 2025. The AD stated that no orientation or training was provided for the AD
role, and she was unaware of the requirement to forward the resident council meeting minutes to the GO for
action. The AD stated she handwrote the minutes for the resident council meetings and acknowledged the
grievances and recommendations raised. The AD verbally communicated these issues to the Operations
Manager (OM), the IDON, and the Dietary Services Supervisor (DSS), but noted that since it was not
documented in writing, those individuals likely forgot. The GO stated that she could not adhere to the
facility's policy and procedure titled Grievances, dated January 25, 2025, as she had not received the
grievances and recommendations from the resident council meetings.During an interview with the OM and
the Admin on December 4, 2025, at 8:04 AM, The OM and Admin stated it was the responsibility of the AD
to provide the resident council meeting minutes to the GO, and it was the GO's responsibility to act upon
the grievances and recommendations documented in the meeting minutes. The OM and Admin stated the
facility had not acted promptly upon the resident council's grievances and recommendations. A review of
the facility's policy and procedure (P&P) titled, Grievances, dated January 25, 2025, indicated, Policy: It is
the policy of this facility to establish a grievance process to 1. Address resident concerns without fear of
discrimination or reprisal. Such grievances include those with respect to care and treatment which has
been furnished as well as that which has not been furnished, the behavior of staff and of other residents;
and other concerns regarding their facility stay; and 2. Make prompt efforts to resolve grievances the
resident may have. Procedures: 1. The facility's grievance official is responsible for overseeing the grievance
process, receiving and tracking grievances; leading any necessary investigations by the facility; maintaining
the confidentiality of all information associated with grievances; issuing written grievance decisions to the
resident, if requested; and coordinating with state and federal agencies as necessary. 2. Resident and/or
Resident Representatives have the right to file grievances orally or in writing, . 3. General concerns may be
voiced at Resident Council meetings. 4. The Grievance Official evaluates and investigates the concern and
takes immediate action to resolve the concern and prevent further potential violations of any resident's right
while the alleged violation is being investigated. 6. The Grievance Official or designee responds to the
individual expressing the concern within (3) three working days of the initial concern to acknowledge receipt
and describe steps taken toward resolution.
Event ID:
Facility ID:
555773
If continuation sheet
Page 2 of 20
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555773
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/04/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Indian Canyon Post Acute
57333 Joshua LN
Yucca Valley, CA 92284
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Develop and implement a complete care plan that meets all the resident's needs, with timetables and
actions that can be measured.
Based on observation, interview, and record review, the facility failed to develop and implement a
comprehensive care plan to ensure Resident 89's optimal physical, mental, and psychosocial well-being
when Resident 89 displayed a behavior of aggressively chewing on the thumb and first three fingers of the
left hand, and the first two fingers of the right hand.This failure resulted in damage to the fingernails on
Resident 89's left hand.Findings:A review of Resident 89's face sheet (a document that gives a summary of
resident's information), undated, indicated an admission date of October 3, 2023. Resident 89 had
diagnoses that included Alzheimer's disease (a progressive type of brain disease and is the most common
cause of dementia) and dementia (an umbrella term for a collection of symptoms, such as memory loss,
language problems, and impaired thinking skills, severe enough to interfere with daily life).During an
observation and interview with Resident 89, Certified Nursing Assistants 2 and 3 (CNA 2 and 3) on
December 1, 2025, from 4:05 PM to 4:35 PM, Resident 89 was in his room in bed and was wearing a short
sleeve hospital gown with the blanket pulled up to his waist. The surveyor tried to engage Resident 89 in
conversation, but Resident 89 made no eye contact nor spoke to the surveyor. Resident 89 was positioned
in his bed, so he faced the wall to his right. Resident 89 was awake, staring at the wall and had his right two
fore fingers in his mouth which he was aggressively chewing on and making vocalizations as he chewed.
CNA 2 and CNA 3 stated the finger chewing had been an ongoing issue. They had attempted to give
Resident 89 toys to hold and chew on, but Resident 89 would almost immediately drop the toy and forget
about it. CNA 2 and CNA 3 explained that Resident 89 did not know to search for the toy once he had
dropped it, so this approach had not been successful. CNA 2 stated he had asked the Licensed Vocational
Nurse (LVN) charge nurse for mittens, but nothing came of it. CNA 3 assisted in visualizing Resident 89's
fingers, it was observed that the fingernails on the left hand's thumb and first three fingers were severely
affected. They were misshapen and deformed, exhibiting significant yellow discoloration, thickening,
brittleness, and a crumbly texture. Furthermore, some of the affected fingernails had separated from the
underlying nail bed. CNA 3 stated Resident 89 had chewed his left hand fingers a lot and had just started
chewing on his right hand. Resident 89's right two fore fingers' nails and skin still looked healthy.During an
observation and interview with the Interim Director of Nursing (IDON) on December 4, 2025, from 9:33 AM
to 10:01 AM, the IDON stated she was not aware Resident 89's finger chewing had escalated to this point.
The IDON stated there was no assessment on the fingernails on the Resident 89's left hand, This should
have been picked up on the skin assessments and brought to the attention of the physician and then the
wound nurse and it was not. The IDON stated when the CNAs did not get a response from the charge
nurse they should have gone up the chain to the Registered Nurse (RN) supervisor and not waited this long
to tell her on Monday December 1, 2025, that Resident 89 had a problem. The IDON stated there was no
care plan to address this issue. After examining Resident 89's left hand fingernails, the IDON stated, This
didn't happen overnight. The IDON stated Resident 89's finger-chewing behavior and nail deterioration
should have been assessed and included in a care plan but were not.A review of the facility's policy and
procedure (P&P) titled, Care Planning, dated January 25, 2025, indicated, Policy Statement: A
comprehensive, person-centered care plan that includes measurable objectives and timetables to meet the
resident's physical, psychosocial and functional needs is developed and implemented for each resident.
Policy Interpretation and Implementation: 1. The interdisciplinary team (IDT), in conjunction with the
resident and his/her family or legal representative, develops and implements a comprehensive,
person-centered care plan for each resident. 2. The care plan interventions are derived from a thorough
analysis of the information
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555773
If continuation sheet
Page 3 of 20
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555773
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/04/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Indian Canyon Post Acute
57333 Joshua LN
Yucca Valley, CA 92284
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
gathered as part of the comprehensive assessment. 7. Care plan interventions are chosen only after data
gathering, proper sequencing of events, careful consideration of the relationship between the resident's
problem areas and their causes, and relevant clinical decision making. 8. When possible, interventions
address the underlying source(s) of the problem area(s), not just symptoms or triggers. 9. Assessments of
residents are ongoing, and care plans are revised as information about the residents and the residents '
conditions change. 10. The interdisciplinary team reviews and updates the care plan: a. when there has
been a significant change in the resident's condition; b. when the desired outcome is not met; c. when the
resident has been readmitted to the facility from a hospital stay; and d. at least quarterly, in conjunction with
the required quarterly MDS [Minimum Data Set] assessment as needed.
Event ID:
Facility ID:
555773
If continuation sheet
Page 4 of 20
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555773
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/04/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Indian Canyon Post Acute
57333 Joshua LN
Yucca Valley, CA 92284
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0676
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review, the facility failed to provide interpretive services to
residents including Resident 45, whose primary language is other than English.This failure had the
potential to compromise residents the ability to understand, comprehend, and effectively communicate their
needs, rendering them unable to fully participate in their plan of care, likely leading to residents
experiencing diminished self-esteem, social interaction withdrawal, and significant emotional
distress.Findings:During an interview conducted on December 1, 2025, at 11:36 AM with Resident 45, it
was revealed that Spanish is Resident 45's primary language, and he does not speak or understand
English. Although he could respond to simple Yes/No questions spoken in English, he did so with visible
hesitation and reservation. Resident 45 utilized his cell phone to contact his daughter, who subsequently
assisted as a translator through the phone's speaker.Through his daughter's translation, Resident 45
communicated his frustration with being unable to convey his needs and preferences to the staff due to the
language barrier. He expressed feeling more comfortable when Spanish-speaking staff members are
available. However, he is not always assigned to Spanish-speaking staff due to staffing variances. This
inconsistency in communication had contributed to his feelings of frustration and unease during his stay at
the facility. Resident 45 indicated a strong preference for the facility to provide an interpreter to facilitate
better communication and dialogue with staff members. He emphasized that having an interpreter would
greatly enhance his overall experience through direct dialog with staff, ensuring that his needs and
concerns are adequately addressed in a timely manner. A review of residents' 45 face sheet (a facility
document that contains basic information about the resident) indicated he was admitted at the facility on
January 7, 2025, with diagnoses which include hemiplegia with hemiparesis [weakness (hemiparesis) on
one side of the body, ranging from mild to severe, often accompanied by complete paralysis (hemiplegia)
on the same side, typically affecting the arm, leg, and sometimes face, due to brain injury disrupting nerve
signals] following cerebral infarction affecting right dominant side, aphasia (disorder caused by brain
damage that affects a person's ability to communicate by interfering with their speech), unspecified
intracranial injury (damage to the brain or its surrounding structures inside the skull) without loss of
consciousness, lack of coordination, type 2 diabetes, neuropathy (nerve damage or disease, often in the
hands and feet, that causes symptoms like numbness, tingling, burning pain, or muscle weakness), chronic
kidney disease stage 4 (kidneys have severe damage and function at only 15-29% of normal), hypertension
(high blood pressure), and major depressive disorder(a mood disorder characterized by persistent feelings
of sadness and a loss of interest in activities).A review of the Comprehensive Material Data Sheet (MDS contains demographic information, resident assessment and care screening) dated September 26, 2025,
identified Resident 45 ethnicity as Hispanic and noted that his preferred language is Spanish, requiring an
interpreter for communication with medical or healthcare staff.A review of the Resident 45's Care Plan
indicated, the resident has a communication problem related to a language barrier, impaired hearing,
neurological symptoms, impaired cognition, depression, and aphasia. However, there are no interventions
addressing the language barrier.During an interview with Licensed Vocational Nurse 4 (LVN 4) on
December 1, 2025, at 3:22 PM, LVN 4 indicated that the facility does not provide interpretive services for
residents who do not speak English. LVN 4 further stated that she utilizes the Google Translate App on her
personal cell phone to communicate with these residents.During an interview with the Social Services
Director (SSD) on December 1, 2025, at 3:49 PM, the SSD confirmed that the facility does not offer
translation services for non-English speaking residents. The SSD further explained that she relies on staff
members for translation when they are
Residents Affected - Some
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555773
If continuation sheet
Page 5 of 20
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555773
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/04/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Indian Canyon Post Acute
57333 Joshua LN
Yucca Valley, CA 92284
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0676
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
available and uses a translation application on her phone to communicate with residents when staff
assistance is not accessible.During a concurrent record review and interview with the (SSD) on December
1, 2025, at 4:03 PM, the SSD confirmed that Resident 45 needs an interpreter to effectively communicated
with staff. The Policy and Procedure (P&P) titled, Translation and/or Interpretation of Facility Services,
undated, was reviewed with the SSD. The P&P states . 8. Competent oral translation of vital information that
is not available in written translation, and non-vital information shall be provided in a timely manner and at
no cost to the resident through the following means as available to the facility: . c. Contracted interpreter
service; d. Voluntary community interpreters who are trained and competent in the skill of interpreting; and
e. telephone interpretation service. The SSD acknowledged that the facility lacked interpreter services as of
December 1, 2025, and agreed the facility's P&P was not followed. During an interview with the Operations
Manager (OP) on December 3, 2025, at 8:58 AM, the OP acknowledged that the facility did not ensure
non-English speaking residents could communicate effectively with staff through an interpreter as per the
facility's policies and procedures.During an interview with the Director of Nursing (DON) on December 4,
2025, 11:33 AM, the DON acknowledged that non-English speaking residents were unable to effectively
communicate with staff and participate in their plan of care due to facility's failure to provide interpreter
services as specified in facility's policy and procedure. The DON recognized that consistent provision of
language support would not only enhance residents' comfort but also promote a more inclusive and
supportive environment within the facility.During a follow-up interview with the Social Services Director
(SSD) on December 4, 2025, at 2:22 PM, the SSD confirmed that a total of eight non-English speaking
residents currently residing at the facility require interpreter services to effectively communicate with staff
and participate in their plans of care. The SSD acknowledged that as of December 1, 2025, the facility
lacked adequate interpreter services to meet residents' needs.
Event ID:
Facility ID:
555773
If continuation sheet
Page 6 of 20
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555773
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/04/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Indian Canyon Post Acute
57333 Joshua LN
Yucca Valley, CA 92284
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility
failed to ensure that physician's orders were followed for one of one resident (resident 11) reviewed for
antibiotic use when the monitoring and documentation of intake and output (I&O) was not done as ordered
by the physician.This failure resulted in an incomplete assessment and monitoring of Resident 11's
hydration status and fluid balance while on the antibiotic (medication used to treat infections). Findings:A
review of Resident 11's admission Record (contains medical and demographic information), indicated
Resident 11 was admitted to the facility on [DATE], with diagnoses which included pneumonia (a lung
infection), quadriplegia (paralysis affecting all four limbs), Chronic Obstructive Pulmonary Disease (a
condition involving constriction of the airways and difficulty in breathing).During a review of Resident 11's
care plan (an individualized plan for the medical care of a resident) titled, The resident has a Urinary Tract
Infection r/t cloudy urine, lethargy (lack of energy) and generalized malaise (an overall feeling of being
unwell), dated November 11, 2025, the care plan indicated, Goal.the resident will be free of symptoms of
dehydration.Interventions.Encourage adequate fluid intake.During a review of Resident 11's care plan titled,
The resident has potential for fluid deficit r/t [related to] PNA [pneumonia], dated October 4, 2025, the care
plan indicated, Goal.The resident will be free of symptoms of dehydration.Interventions.Administer
medications as ordered. Monitor/document for side effects and effectiveness. Educate the
resident/family//caregivers on importance of fluid intake.Monitor/document/report PRN [as needed] any s/sx
[signs and symptoms] of dehydration: decreased or no urine output.During a review of Resident 11's
physicians orders, an order dated November 11, 2025, indicated Ertapenem sodium injection [an antibiotic]
Solution reconstituted [the process of adding a diluent or solvent to a dry, powdered, or concentrated
medication to create a usable liquid solution or suspension for administration] inject 1 gram [gm -unit of
measure] intramuscularly [administered into the muscle] one time a day for UTI [urinary tract infection] for 5
[five] days with lidocaine [a numbing agent].During a review of Resident 11's physicians orders, an order
dated November 12, 2025, indicated Monitor intake and output every shift for antibiotic use until 11/16/2025
[November 16, 2025].During a review of Resident 11's intake and output record titled, Documentation
Survey Report V2, dated November 2025, the document indicated intake volumes were not documented by
staff for three of ten (3 of 10) shifts between November 12, 2025, and November 16, 2025. Additionally,
there was no output documentation found anywhere in Resident 11's medical record for the ten shifts
between November 12, 2025, and November 16, 2025.During a concurrent interview and record review on
December 3, 2025, at 2:47 PM, with the Director of Nursing (DON), Resident 11's intake and output record
titled, Documentation Survey Report V2, dated November 2025, was reviewed. The DON acknowledged
there were three of ten shifts where intake was not documented. Additionally, the DON acknowledged there
was no output documentation noted for any of the ten shifts from November 12, 2025, through November
16, 2025. The DON stated nursing staff were supposed to document intake and output each shift as
ordered by the physician, but they had not.During a concurrent interview and record review on December 3,
2025, at 2:48 PM, with the Corporate Medical Records Staff (CMR), Resident 11's entire electronic health
record (EHR) was reviewed. The CMR acknowledged there were three shifts between November 12, 2025
and November 16, 2025, where input was not documented. The CMR stated output was not documented at
all by staff, but should have been.During a review of the facility's policy and procedure (P&P) titled, Intake
and Output, revised January 2025, the P&P indicated, It is the policy of this facility to maintain an intake
and output record when needed to monitor residents for adequate fluid balance.Intake and output shall be
recorded by each shift .
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555773
If continuation sheet
Page 7 of 20
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555773
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/04/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Indian Canyon Post Acute
57333 Joshua LN
Yucca Valley, CA 92284
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0686
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure one of two residents (Resident 3)
reviewed for pressure ulcers (injury to skin and underlying tissues that develops as a result of prolonged
pressure, shear, or friction) had a low air loss mattress (LAL mattress - a specialized mattress which is air
filled and is designed to help prevent and treat pressure ulcers) which was programmed to Resident 3's
weight.This failure resulted in the low air loss mattress to not have the most therapeutic effect for the
prevention and treatment of pressure ulcers and for Resident 3 to have increased risk for the development
of new pressure ulcers and a delay in wound healing.Findings:A review of Resident 3's admission Record
(contains medical and demographic information), indicated Resident 3 was admitted to the facility on
[DATE], with diagnoses which included heart failure, methicillin resistant staphylococcus aureus infection
(an infection caused by an antibiotic-resistant bacteria), diabetes mellitus type 2 (a metabolic disorder
characterized by persistent high blood sugar levels), and cellulitis of the left and right lower limbs (a
bacterial infection of the skins deeper layers and underlying tissues).During a concurrent observation and
interview on December 1, 2025, at 10:58 AM, Resident 3 was lying in bed on a low air loss mattress. The
mattress was set to 360 pounds (lbs - unit of measure). Resident 3 stated he weighed approximately 275
lbs and that he was on the LAL mattress because he occasionally had bed sores and pressure
ulcers.During a concurrent observation and interview on December 1, 2025, at 11:03 AM, with the Interim
Director of Nursing (DON), the DON reviewed Resident 3's Electronic Health Record (EHR) and stated
Resident 3 weighed 276 lbs. The DON stated the setting of the LAL mattress was supposed to be
according to the physician's order and if there was no specific setting indicated in the physician's order, it
was supposed to be set to the resident's body weight. The DON reviewed Resident 3's order for the LAL
mattress and stated since there were no parameters for settings in the order, Resident 3's LAL mattress
was supposed to be set to his body weight. The DON further stated the LAL mattress and its appropriate
use was important to help prevent skin breakdown and to promote healing of wounds.During a concurrent
observation and interview on December 1, 2025, at 11:08 AM, with the DON, Resident 3's LAL mattress
was observed to be set to 360 lbs. The DON acknowledged the mattress was set to 360 lbs and stated the
mattress was supposed to be set to 240 lbs. The DON then showed a label on the LAL mattress unit which
stated Setting 240. The DON stated 240 lbs was the closest selectable level to the residents weight of 275
lbs. The DON further stated the wound care nurse puts the label on each LAL mattress to ensure the staff
know what weight it was supposed to be programmed to. The DON stated she was not sure why Resident
3's LAL mattress was set incorrectly.During a review of Resident 3's EHR, the residents most recent weight
documented in the vitals and weights portion of the EHR was recorded as 276 lbs on November 9,
2025.During a review of Resident 3's physician's orders, an order dated October 28, 2025, indicated, Low
air loss mattress for itssue [tissue] load management, check placement, motor and setting every
shift.During a review of Resident 3's care plan (an individualized plan for the medical care of a resident)
titled, At risk for regression related to admitted with multiple pressure injuries, vascular ulcers.episodes of
refusing to reposition, noncompliance with turning and repositioning and off loading of bilateral leg Dated
October 28, 2025, the care plan included the intervention, Administer treatments as ordered and monitor
for effectiveness.LAL mattress to promote tissue load management.During a review of Resident 3's
Treatment Administration Record (TAR - a document used to record treatments administered to the
resident), dated November 2025, the TAR indicated a task for, Low air loss mattress for itssue [tissue] load
management, check placement, motor and setting every shift. For 26 out of 27 shifts between
Residents Affected - Few
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555773
If continuation sheet
Page 8 of 20
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555773
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/04/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Indian Canyon Post Acute
57333 Joshua LN
Yucca Valley, CA 92284
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0686
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
November 1, 2025, through November 30, 2025, staff documented that the LAL mattress was set to
between 360 lbs and 370 lbs. Additionallyu, three shifts had blanks and were incomplete.During a
concurrent interview and record review on December 3, 2025, at 2:35 PM, with the DON, Resident 3's TAR
dated November 1, 2025, through November 30, 2025, was reviewed. The DON stated the nurses were
supposed to document the current LAL mattress setting on the TAR and acknowledged the setting
documented was between 360 and 370 lbs and was incorrect because the resident weighed 275 lbs in
November 2025. The DON further stated nurses were supposed to be monitoring the residents weight and
ensuring the LAL mattress was set per the residents weight, but it was not done.During a review of the
facility's policy and procedure (P&P) titled, Low Air Loss, Alternating Pressure Pad or Mattress, dated
January 2025, the policy indicated, It is the policy of this facility to prevent and treat pressure ulcers,
alternate pressure under bony prominences and provide resident comfort.4. Low Air Loss mattress will be
set up and serviced according to manufacturer's recommendations.During a review of the manual for
Resident 3's low air loss mattress titled, [brand name] Operation Manual for Protekt Aire 4000DX/5000DX,
(undated), printed December 1, 2025, the operators manual indicated, The Protekt Aire 4000DX/5000DX
system is intended to reduce the incidence of pressure ulcers while optimizing patient comfort.Product
Function.Press up or down buttons to select the correct patient weight.
Event ID:
Facility ID:
555773
If continuation sheet
Page 9 of 20
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555773
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/04/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Indian Canyon Post Acute
57333 Joshua LN
Yucca Valley, CA 92284
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a
licensed pharmacist.
Based on observation, interview, and record review, the facility failed to ensure controlled substances (a
drug or medication whose use is strictly regulated by the government due to its high potential for abuse)
were reconciled accurately and in accordance with facility's policy and procedure (P&P), when a licensed
nurse signed the facility's narcotics reconciliation log prior to completing the required physical count of the
controlled substances.This failure had the potential to result in inaccurate accountability of controlled
medications, delayed identification of discrepancies, and risk for medication diversion (the unauthorized use
of a medication by someone other than whom it was prescribed for).Findings:During an observation on
December 3, 2025, at 7:12 AM, the narcotic reconciliation log titled, Controlled Drugs - Count Record
(narcotic reconciliation log for the medication cart in the 400 hall), dated December 2025, the log was
signed by the PM shift nurse (Licensed Vocational Nurse 1 [LVN 1]) for the 7am - 7pm shift but the AM shift
nurse (LVN 2) had not yet signed the log and the physical count of the narcotics had not yet been
performed by LVN 1 or LVN 2.During an interview on December 3, 2025, at 7:16 AM, with the Director of
Nursing (DON), the DON stated nurses were supposed to sign the controlled drug reconciliation record
after physically counting the controlled drugs and after verifying the count of the medications.During an
interview on December 3, 2025, at 7:27 AM, with LVN 2, LVN 2 stated the normal process for reconciliation
of controlled medications was that the AM and PM nurses (the nurse coming off shift and the nurse coming
on shift) count the physical medications and then sign the reconciliation log after the count is verified. LVN 2
further stated the controlled substances log dated December 3, 2025, 7am-7pm shift was already signed by
LVN 1 (PM nurse) but the physical counting of the medications had not yet been done. LVN 2 stated the
counting of the controlled substances was supposed to be done concurrently (at the same time) with both
the PM nurse (LVN 1), and AM nurse (LVN 2).During an interview on December 3, 2025, at 7:38 AM, with
LVN 1, LVN 1 stated she signed the controlled substances reconciliation log titled, Controlled Drugs - Count
Record, dated December 2025, for the med cart in the 400 hall, prior to performing the physical count of
the controlled substances. LVN 1 further stated the facility policy was that the PM nurse and the AM nurse
were supposed to count the controlled substances together first, then both nurses would sign the log. LVN
1 again acknowledged that she had signed the reconciliation log prior to physically counting the
medications.During concurrent interview and record review on December 3, 2025, at 8:04 AM, with the
DON, the facility's policy and procedure (P&P) titled, Narcotic Count, dated January 2025, was reviewed.
The P&P indicated, It is the policy of this facility to justify amount of narcotics remaining when control of
supply is released to nurse coming on duty.1. One RN [registered nurse] or one LVN/LPN [licensed
vocational nurse/licensed practical nurse] going off duty and one RN or one LVN/LPN coming on duty must
count and justify narcotics supply for each individual resident at the change of each shift. 2. After the supply
is counted and justified, each nurse must record the date and his/her signature verifying that the count is
correct. The DON stated the policy and procedure was not followed by staff.
Event ID:
Facility ID:
555773
If continuation sheet
Page 10 of 20
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555773
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/04/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Indian Canyon Post Acute
57333 Joshua LN
Yucca Valley, CA 92284
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0756
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart,
following irregularity reporting guidelines in developed policies and procedures.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview, and record review, the facility failed to provide evidence it received, documented, and acted upon
pharmacist recommendations of monthly medication regimen reviews (a pharmacist evaluation of a
patient's entire medication regimen with recommendations in order to identify potential problems with
ineffective drugs, harmful interactions, incorrect dosages etc.) for one of five residents (Resident 8)
reviewed for unnecessary medications.This failure resulted in Resident 8 to be at increased risk for
irregularities in the resident's medication regimen to go unidentified and uncorrected which could result in
adverse drug effects and avoidable negative outcomes for the resident.Findings:During a review of
Resident 8's admission Record (contains medical and demographic information), the admission Record,
indicated Resident 8 was initially admitted to the facility on [DATE], with diagnoses which included
hypertensive heart disease (heart problems that occur because of high blood pressure present over a long
period of time), major depressive disorder (a serious mood disorder causing persistent sadness, loss of
interest, and significant impact on daily life), anxiety disorder (a condition characterized by excessive fear or
apprehension), and schizophrenia (a mental disorder characterized by disruptions in thought processes,
perceptions, emotional responsiveness, and social interactions).During a review of the facility document
titled, Current Resident Listing for [name of the facility] with Medication Regimen Review activity between
9/1/25 and 9/27/25, (a document which indicates which residents' medication regimens were reviewed by
the consultant pharmacist for the month of November) dated November 27, 2025, the document included
the name of Resident 8 indicating the pharmacist did perform a review of Resident 8's medications for
September 2025.During a review of the facility document titled, Consultant Pharmacist's Medication
Regimen Review: Listing of Residents Reviewed with No Recommendations, dated September 1, 2025,
through September 27, 2025, the document did not include the name of Resident 8 which meant the
pharmacist had recommendations regarding Resident 8s medication regimen for September 2025.During a
review of the facility document titled, Current Resident Listing for Indiana [Indian] Canyon Post Acute with
Medication Regimen Review activity between 8/1/25 and 8/27/25, dated August 27, 2025, the document
included the name of Resident 8 indicating the pharmacist did perform a review of Resident 8's medications
for August 2025.During a review of the facility document titled, Consultant Pharmacist's Medication
Regimen Review: Listing of Residents Reviewed with No Recommendations, dated August 1, 2025,
through August 27, 2025, the document did not include the name of Resident 8 which meant the
pharmacist had recommendations regarding Resident 8s medication regimen.During a review of Resident
8's electronic medical record, the pharmacist's recommendations regarding Resident 8's monthly
medication regimen review for September 2025 and August 2025, was not found.During an interview on
December 4, 2025, at 1:30 PM, with the Director of Nursing (DON), Resident 8's consultant pharmacist
medication regimen review recommendations for September and August of 2025, were requested. The
DON stated she was unable to find evidence of the pharmacist's recommendations for Resident 8's
medication regimen review for September and August of 2025. The DON further stated she usually printed
the pharmacist recommendations and provided them to the medical records department for follow up but
states they were unable to find the recommendations. The DON further stated the consultant pharmacist
would have sent her recommendations for Resident 8 for September and August of 2025 since the resident
was not on the no recommendations lists for those months.During a review of the facility's policy and
procedure (P&P) titled, Medication Regimen Review (MRR), dated January 25, 2025, the P&P indicated, 1.
The drug regimen of each resident, which includes a review of the resident's
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555773
If continuation sheet
Page 11 of 20
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555773
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/04/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Indian Canyon Post Acute
57333 Joshua LN
Yucca Valley, CA 92284
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0756
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
medical chart; will be reviewed at least once a month by a licensed pharmacist; 2. Irregularities will be
documented on a separate written report; that is sent to the attending physician, the facility's medical
director and the director of nursing services and lists the resident's name, the relevant drug, and the
irregularity the pharmacist identified. These reports will be acted upon. Procedure: 1. The pharmacist
reviews each resident's medication regimen at least once a month in order to identify irregularities and to
identify clinically significant risks and/or adverse consequences resulting from or associated with
medications.
Event ID:
Facility ID:
555773
If continuation sheet
Page 12 of 20
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555773
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/04/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Indian Canyon Post Acute
57333 Joshua LN
Yucca Valley, CA 92284
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted
professional principles; and all drugs and biologicals must be stored in locked compartments, separately
locked, compartments for controlled drugs.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure Resident 3's antibiotic medication
(medication used to treat an infection) was labeled appropriately per facility's policy and procedure
(P&P).This failure had the potential to result in administration errors, including administration of the wrong
medication, wrong dose, wrong resident, or administration outside the ordered timeframe, thereby affecting
Resident 3's safety.Findings:A review of Resident 3's admission Record (contains medical and
demographic information), indicated Resident 3 was admitted to the facility on [DATE], with diagnoses
which included heart failure, methicillin resistant staphylococcus aureus infection (an infection caused by an
antibiotic-resistant bacteria), diabetes mellitus type 2 (a metabolic disorder characterized by persistent high
blood sugar levels), and cellulitis of the left and right lower limbs (a bacterial infection of the skins deeper
layers and underlying tissues).During a concurrent observation and interview on December 1, 2025, at
11:04 AM, with the Director of Nursing (DON), in Resident 3's room, Resident 3 was lying in bed and had
an intravenous (IV - medication administered into the veins) bag of vancomycin (antibiotic medication)
which had already been administered and was hanging at his bedside. The vancomycin antibiotic had no
pharmacy label on it and had a label attached to it which indicated medication added, with the residents
last name, room number, date, and time indicated on it. The medication added, label was left blank where it
indicated, drug, amount, added by, rate, and base sol'n [solution]. The DON stated the IV antibiotic was not
labeled correctly and only had the patient's last name, date and time of administration, and room number
indicated on it.During a follow up interview on December 1, 2025, at 11:11 AM, with the DON, the DON
stated the nurse who administered the vancomycin IV antibiotic was supposed to remove the pharmacy
label from the foil pouch the vancomycin came in and apply it to the vancomycin bag once removed from
the pouch, but it was not done.During an interview on December 3, 2025, at 11:50 AM, with the Consultant
Pharmacist (CP), the CP stated IV vancomycin comes in a foil pouch which has a patient specific label
affixed to the outside of the foil pouch. The CP further stated when the medication bag is removed from the
foil pouch for administration to the patient, staff was supposed to remove the patient specific pharmacy
label on the foil pouch and apply it to the medication bag.During a review of the facility's policy and
procedure (P&P) titled, Medication Administration - Intravenous (IV) Administration of Drugs via Central
Venous Catheters (CVC) or Peripherally Inserted Central Catheters (PICC), dated January 2025, the P&P
indicated, .8. IV medications must be labeled in accordance with established procedures governing all
labeling IV medications and IV solutions.During a review of the facility's P&P titled, Labeling and Storage of
Drugs, revised January 2025, the P&P indicated, It is the policy of this facility that medications and
biologicals are labeled in accordance with facility requirements, state and federal laws.1. Each prescription
medication label includes: resident's name, specific directions for use, including route of administration,
strength of medication. Injectables: strength per ml (cc) and the amount to be given in mls [milliliters - unit of
measure] equivalent on label, physician's name, date medication is dispensed, quantity, expiration date,
name, address, and telephone number of provider pharmacy, prescription number, accessory label
indicating storage requirements and special procedures. Example: shake well; Take on empty
stomach.container number and total number of containers.when multiple containers are dispensed for one
prescription.
Event ID:
Facility ID:
555773
If continuation sheet
Page 13 of 20
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555773
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/04/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Indian Canyon Post Acute
57333 Joshua LN
Yucca Valley, CA 92284
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0810
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review, the facility failed to provide special eating equipment in
the form of an adaptive drinking aid for one sampled resident (Resident 89) when Resident 89, diagnosed
with dysphagia (difficulty swallowing), was provided regular standard straws to drink thin fluids instead of a
nosey cup (a cup with a U-shaped cutout on one side of the rim, which provides clearance for the nose and
allows individuals to drink fluids without tilting their head or neck backward) during his lunch time meal. This
failure had the potential to cause Resident 89 to choke, as standard straws deliver liquids quickly and
encourage a head-back position that opens the airway. In contrast, the nosey cup encourages a chin-tucked
position, reducing the risk of aspiration pneumonia an infection from fluids entering the lungs.Findings:A
review of Resident 89's face sheet (a document that gives a summary of resident's information), undated,
indicated an admission date of October 3, 2023. Resident 89 had diagnoses that included
dysphagia.During a dining observation and interview with a Certified Nursing Assistant 1 (CNA 1) and
Resident 89 on December 1, 2025, at 12:28 PM, Resident 89 was seated at a table in the dining room, and
CNA 1 was helping him eat his lunch. A meal card on the table indicated that Resident 89 should use a
nosey cup. However, he had a small milk carton with a regular straw and a regular cup of juice covered with
cellophane, also with a regular straw poked through. CNA 1 helped Resident 89 drink using these regular
straws and stated that Resident 89 did not have a nosey cup, but she did not know why.During an interview
with the Dietary Supervisor (DS) on December 1, 2025, at 12:35 PM, the DS confirmed that Resident 89's
meal card specified the use of a nosey cup, but this had not been provided. The DS acknowledged that she
had not informed the Interim Director of Nursing (IDON), Resident 89's physician, or the Director of
Rehabilitation (Dir/Rehab) that Resident 89 had declined and was no longer holding the nosey cup. In
addition, the DS admitted to substituting regular straws without obtaining an Occupational Therapy (OT)
assessment for straw use or requesting nursing staff to obtain a new dietary order from Resident 89's
physician.A review of Resident 89's physician's order dated January 8, 2024, indicated, . nosey cup .During
an interview with the IDON on December 1, 2025, at 12:40 PM, the IDON stated she had not been
informed of Resident 89's decline and the subsequent need for a new OT evaluation for adaptive
equipment, as well as a new physician's order reflecting the recommendations from the new OT evaluation.
During an interview with the Dir/Rehab on December 4, 2025, at 10:51 AM, the Dir/Rehab stated Resident
89 should have been re-evaluated before replacing the nosey cup with regular straws, and a new
physician's order reflecting the re-evaluation findings should have been obtained. The Dir/Rehab confirmed
that her department had not been informed, and no re-evaluation of Resident 89's eating and drinking
needs had been conducted.A review of the facility's policy and procedure (P&P) titled, Occupational
Therapy . Evaluation and Recommendation of Feeding Adaptive Devices, undated, indicated, I. PURPOSE:
To ensure safe, appropriate, and clinically justified evaluation, selection, and recommendation of feeding
adaptive devices for residents who have functional limitations affecting self-feeding . III. POLICY
STATEMENT: Occupational Therapy will evaluate residents with difficulty in self-feeding and recommend
adaptive feeding equipment when clinically indicated. All recommendations will be evidence-based,
individualized, documented, and coordinated with the interdisciplinary team (IDT). IV. PROCEDURE: A.
Referral and Screening, A feeding adaptive device evaluation may be initiated through physician, nursing,
dietary referral, or OT observation. B. Occupational Therapy Evaluation: Complete a comprehensive
self-feeding evaluation including ROM [Range of Motion], strength, coordination, posture, cognition, and
vision. Review SLP [Speech Language Pathologist] recommendations, IDDSI [International Dysphagia Diet
Standardization Initiative] diet, and swallowing safety. Assess
Residents Affected - Few
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555773
If continuation sheet
Page 14 of 20
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555773
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/04/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Indian Canyon Post Acute
57333 Joshua LN
Yucca Valley, CA 92284
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0810
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
environmental factors such as seating, table height, and lighting. Trial appropriate adaptive feeding devices.
C. Recommendation and Implementation: Device selection must be based on functional abilities and goals.
Educate resident, caregiver, nursing staff, and family. Notify nursing and dietary of device
recommendations. D. Documentation Requirements: Document evaluation findings and clinical justification.
Devices trialed and resident response. Final recommendations and goals. Education provided and care
plan updates.
Event ID:
Facility ID:
555773
If continuation sheet
Page 15 of 20
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555773
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/04/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Indian Canyon Post Acute
57333 Joshua LN
Yucca Valley, CA 92284
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to maintain an infection prevention and control
program designed to prevent the development and transmission of communicable diseases and infections,
in a universe of 95 residents (Residents 1 to 95), when:1. Laundry Staff 1 (LS 1) and the Housekeeping
Lead (HL) did not follow the manufacturer's guidelines for the disinfectant (DS 1) used to disinfect soiled
laundry carts and soiled laundry barrels. In addition, the facility staff did not clean and disinfect the clean
linen carts located in the resident hallways. This failure had the potential to cause the development and
transmission of communicable diseases (an illness or infection that can spread from one person to another,
or from a surface to a person) and infections to residents.2. Resident 82 who had contact isolation
precautions (a set of infection control practices used to prevent the spread of germs that are transmitted by
direct or indirect physical contact with a resident or the resident's environment) in place was not provided
dedicated or disposable equipment such as a blood pressure cuff (an inflatable band wrapped around a
resident's arm-or sometimes a thigh or wrist-to measure the resident's blood pressure), thermometer (a
device used to measure the resident's temperature), stethoscope (a medical instrument used by healthcare
professionals to listen to the internal sounds of a resident's body) or pulse oximeter (a device that
measures the oxygen saturation level of a resident's blood and their heart rate).3. Room [room number] for
Residents' 36, 21, and 59 was found with the following: 1. Under the beds there were various items had
accumulated, including blankets, pillows, urine-soaked towels, tissues, food wrappers, medicine cups, ice
cream cups, Styrofoam cups, straws, and dirty utensils.2. The trash can was overflowing with waste. 3. The
floor was visibly dirty, covered with crumbs, sticky substances, and scattered pieces of paper. These
failures had the potential to cause cross-contamination (the unintentional physical transfer of harmful
bacteria, viruses, and fungi from one resident, object, or surface to another) and spread of infections to
other residents, healthcare workers, and the wider Skilled Nursing Facility (SNF) environment.Findings:
Residents Affected - Many
1. During a Laundry Services and Facility Cleaning and Disinfection observation and interview on
December 3, 2025, from 11:54 AM to 1:56 PM with the Housekeeping Lead (HL), Laundry Staff 1 (LS 1),
Environmental Services Director (ESD), Certified Nursing Assistants 3, 4, 5, and 6 (CNAs 3, 4, 5, and 6)
and the Infection Preventionist (IP), the HL stated that each hallway had two dirty linen receptacles which
were on a plastic frame with net bags holding plastic trash bags with a plastic lid on the top. The HL stated
she was responsible for cleaning and disinfecting the dirty linen receptacles on the 400 hallway but did not
clean and disinfect the clean linen carts, I think the CNAs do that. The HL stated she used a disinfectant
(DS 1) on the hard plastic surfaces of the dirty linen receptacles and kept the surfaces wet for 10 minutes
before wiping the surface down or letting it air dry. The HL stated she sprayed the mesh bags with the DS 1
but was unable to keep the mesh bags wet for 10 minutes and she was not aware of the directions for the
DS 1 indicated to use on non-porous surfaces (a material that is sealed and does not have any tiny holes,
pores, or crevices) only. The HL stated when the dirty linen receptacles got full (Laundry Staff-LSmonitored the hallways hourly) the LS emptied all the full containers into a big black barrel on wheels which
they took back to the laundry. The big black barrel was brought into the dirty side entryway of the laundry
room where the LS donned (to put on) gown, gloves and goggles and sorted the dirty laundry into the dirty
linen barrels.
LS 1 joined the observation and interview and stated heavily soiled linen were rinsed and then put into the
dirty sorting barrels. LS 1 stated the dirty linen was placed into the washing machines which were
preprogramed for different laundry items and told the machine what detergent to use. LS 1 stated the inside
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555773
If continuation sheet
Page 16 of 20
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555773
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/04/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Indian Canyon Post Acute
57333 Joshua LN
Yucca Valley, CA 92284
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
of the washing machine was wiped down after each wash cycle with DS 1 which was a neutral disinfectant.
LS 1 stated she let the spray set for a couple minutes and then wiped it off. LS 1 stated she did not keep
the item wet for 10 minutes as she did not remember DS 1's time frame for disinfection. LS 1 stated the
clean linens were loaded into the clean barrel which was disinfected with DS 1 at least once per shift as
were the dirty sorting barrels and LS 1 stated she did not keep the barrels wet for 10 minutes. The barrel
with clean linen was brought to the dryer and loaded into the dryer and LS 1 stated she cleaned the inside
and outside of the dryer door with DS 1 but did not keep the surfaces wet for 10 minutes.
The ESD joined the observation and interview at 12:31 PM, the ESD stated that surfaces need to remain
wet for 10 minutes and should not be wiped before the 10 minutes were up. Additionally, DS 1 should not
be used on mesh bags. LS 1 stated the laundry baskets took the clean dry clothes from the dryer to the
folding table and laundry baskets were disinfected with DS 1 twice a shift and the folding table was
disinfected after each load of laundry had been folded, I did not keep these surfaces wet for 10 minutes. LS
1 stated the folded laundry was stacked back into the basket and covered and taken to linen closet on the
400 hallway where the CNAs access the clean linen closet and stocked the clean linen carts. The ESD
stated it was the CNAs responsibility to disinfect the covered clean linen carts in the hallways but there was
no set schedule on when they should be disinfected or with what. The ESD stated the IP should know.
At 1:41 PM CNAs 3, 4, 5, and 6 joined the Facility Cleaning and Disinfection observation and interview and
stated they were not aware they were responsible for disinfecting the clean linen carts in the hallway and
thought the housekeeping staff were disinfecting the clean linen carts.
At 1:56 PM the IP joined the observation and interview, the IP stated she thought the housecleaning staff
disinfected the clean linen cart weekly and did not know no one was disinfecting the clean linen carts. The
IP stated the LS were required to use the disinfectant (DS 1) per the manufacturer's instructions and keep
the hard non-porous surfaces wet for 10 minutes before wiping down.
A review of the [Company Name] Neutral Disinfectant [DS 1] Reference Sheet, undated, indicated,
Disinfection Performance in Institutions (.Nursing Homes.) . with a 10-minute contact time [the specific
amount of time the product must remain visibly wet on a surface to effectively kill the pathogens (bacteria,
viruses, and fungi) listed on its label], this product is effective against the following organisms on hard,
non-porous surfaces: .
A review of the facility's policy and procedure (P&P) titled,Cleaning & Disinfection of Environmental
Surfaces, dated January 25, 2025, indicated, . 2. Non-critical surfaces will be disinfected with an EPA
[Environmental Protection Agency]-registered intermediate or low-level hospital disinfectants according to
the label's safety precautions and use directions. a. By law, all applicable label instructions on
EPA-registered products must be followed. 3. Devices that are used by staff but not in direct contact with
residents (e.g., computer keyboards, PDAs, etc.) shall be cleaned and disinfected regularly (according to
facility schedule) by the environmental services staff and as needed by the nursing staff. 4. Manufacturers'
instructions will be followed for proper use of disinfecting (or detergent) products including: a.
Recommended use-dilution; b. Material compatibility; c. Storage; d. Shelf-life; and e. Safe use and disposal.
6. A one-step process and an EPA-registered disinfectant designed for housekeeping purposes will be used
in resident care areas where: a. uncertainty exists about the nature of the soil on the surfaces (e.g., blood
or body fluid contamination versus routine dust or dirt); or b. uncertainty exists about the presence of
multidrug-resistant organisms on such surfaces. 7. Housekeeping surfaces (e.g., floors, tabletops) will be
cleaned on a regular basis,
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555773
If continuation sheet
Page 17 of 20
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555773
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/04/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Indian Canyon Post Acute
57333 Joshua LN
Yucca Valley, CA 92284
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
when spills occur, and when these surfaces are visibly soiled. 8. Environmental surfaces will be disinfected
(or cleaned) on a regular basis and when surfaces are visibly soiled.
2. During an observation and interview with Resident 82 on December 1, 2025, at 10:19 AM, a Contact
Precautions sign, undated, posted outside Resident 82's room indicated, Contact Precautions Everyone
Must: . use dedicated or disposable equipment. An isolation cart [a place to store contact precaution
supplies] was located outside Resident 82's door with a sign posted to the isolation cart that indicated,
Contact Isolation Precaution Cart Set-Up: . Disposable vital sign equipment . A review of the contents of the
isolation cart indicated the top drawer contained two packages of instant ice pack, the second drawer
contained isolation gowns, the third drawer contained more isolation gowns, the forth drawer contained two
boxes of large exam gloves, and the fifth drawer contained two more boxes of large exam gloves. There
was no indication of disposable or dedicated vital sign equipment. A review of the inside of Resident 82's
room did not reveal disposable or dedicated vital sign equipment. Resident 82 stated the nurse brought the
vital sign equipment into the room each day to take his vital sign readings.
During an interview with the Interim Director of Nursing (IDON) and the IP on December 1, 2025, at 11:20
AM, the IDON and the IP confirmed that Resident 82 lacked dedicated or disposable vital sign equipment,
which should have been available.
A review of Resident 82's physician's order dated November 26, 2025, indicated, Order Summary: Contact
isolation Carbapenem Resistant [a specific type of bacteria is not killed or inhibited by carbapenem
antibiotics] Providencia Stuartii [a common bacterium found in the environment: soil, water, sewage] every
shift for isolation precautions until [December 4, 2025] 23:59.
A review of the facility's policy and procedure (P&P) titled, Isolation - Categories of Transmission-Based
Precautions, dated January 25, 2025, indicated, Policy Statement: Transmission-based precautions are
initiated when a resident develops signs and symptoms of a transmissible infection; arrives for admission
with symptoms of an infection; or has a laboratory confirmed infection; and is at risk of transmitting the
infection to other residents. Policy Interpretation and Implementation: . 2. Transmission-based precautions
are additional measures that protect staff, visitors and other residents from becoming infected. These
measures are determined by the specific pathogen and how it is spread from person to person. The three
types of transmission-based precautions are contact, droplet and airborne. 5. When a resident is placed on
transmission-based precautions, appropriate notification is placed on the room entrance door and on the
front of the chart so that personnel and visitors are aware of the need for and the type of precaution. A. The
signage informs the staff of the type of CDC precaution(s), instructions for use of PPE, and/or instructions
to see a nurse before entering the room. B. Signs and notifications comply with the resident's right to
confidentiality or privacy. 6. When transmission-based precautions are in effect, non-critical resident-care
equipment items such as a stethoscope, sphygmomanometer [blood pressure cuff], or digital thermometer
will be dedicated to a single resident (or cohort [group] of residents) when possible.
3. During an observation on December 1, 2025, at 11:22 AM, in Room [room number], the room was found
with the following:
1. Under the beds there were various items had accumulated, including blankets, pillows, urine-soaked
towels, tissues, food wrappers, medicine cups, ice cream cups, Styrofoam cups, straws, and dirty utensils.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555773
If continuation sheet
Page 18 of 20
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555773
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/04/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Indian Canyon Post Acute
57333 Joshua LN
Yucca Valley, CA 92284
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
2. The trash can was overflowing with waste.
Level of Harm - Minimal harm
or potential for actual harm
3. The floor was visibly dirty, covered with crumbs, sticky substances, and scattered pieces of paper.
Residents Affected - Many
During an interview on December 1, 2025, at 11:24 AM, with Resident 36, he stated the room had not been
cleaned and the trash had not been removed for the past three days. Resident 36 further stated that due to
his medications, which include diuretics (medications that increase the production of urine), he frequently
urinates in towels because his urinal fills up quickly, and staff are not quick enough to dump it.
Subsequently, he places these urine-soaked towels on the floor to avoid soiling his bed. Resident 36 further
stated he uses tissues to wipe his nose and discards them on the floor due to the trash can being full and
overflowing.
During an interview on December 1, 2025, at 11:26 AM with Resident 21, he stated, They did not clean my
room for days now, look! pointing to the floor and under his bed.During an interview on December 1, 2025,
at 11:28 AM, with Resident 59, he stated, Last time this room was cleaned was Friday morning. No one
came to sweep and mop the floor over the weekend. Hopefully someone will come clean it today, but I
haven't seen any housekeeper yet.
During an interview on December 1, 2025, at 11:30 AM with Certified Nurse Assistant 3 (CNA 3), CNA 3
stated room [room number] is dirty because the housekeeping staff did not clean the room and did not
remove the trash over the weekend. CNA 3 further stated housekeeping had not been seen cleaning the
room on the day of the interview either.
During an interview with the Environmental and Maintenance Services Director (EMSD) on December 2,
2025, at 9:20 AM, the EMSD acknowledged that the scheduled housekeeper did not clean the room this
past weekend. The EMSD stated every room in the facility gets cleaned and moped at least once a day,
sometimes multiple times depending on the residents' needs and housekeepers are expected to revisit and
clean rooms that become messy throughout the day. The EMSD explained that the housekeeper 3 (HH 3)
who is responsible for the cleanliness of rooms in 300-hall, was previously identified to have work
performance deficiencies in the past and appropriate action was taken. The EMSD acknowledged that the
room should have been cleaned and moped daily, and his expectations are that all housekeeping staff
follow the daily cleaning schedule and facility's policy and procedures.
HH3 was not available for interview.
During an interview with the facility's Infection Preventionist (IP) on December 2, 2025, at 3:32 PM, the IP
stated that her expectations are for the facility to be always maintained clean and for the staff to adhere to
the daily cleaning schedule and follow facility's policies and procedures.
During an interview with the Operations Manager (OP) on December 3, 2025, at 1:58 PM, the manager
specified that residents' rooms are required to be cleaned daily in accordance with the cleaning schedule
and additionally as needed if they become dirty after the scheduled cleaning. The OP stated all staff must
adhere to the facility's policies and procedures (P&P) to ensure a clean and sanitary environment for
residents, staff, and visitors.
During a concurrent interview and record review on December 4, 2025 at 9:49 AM, with EMSD, the facility's
P&P titled, Cleaning and Disinfection of Environmental Surfaces revised January 25, 2025, was reviewed.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555773
If continuation sheet
Page 19 of 20
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555773
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/04/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Indian Canyon Post Acute
57333 Joshua LN
Yucca Valley, CA 92284
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
The P&P indicated, Environmental surfaces will be cleaned and disinfected according to current CDC
recommendations for disinfection of healthcare facilities and the OSHA Bloodborne Pathogens Standard.1.
The following categories are used to distinguish the levels of sterilization/disinfection necessary for items
used in resident care and those in the resident's environment: . c. Non-critical items are those that come in
contact with intact skin but not mucous membranes: c1. Non critical environmental services include bed
rails, some food utensils, bedside tables, furniture and floors. 2. Non critical services will be disinfected with
an EPA-registered intermediate or low-level hospital that's infected according to the label's safety
precautions and use directions . 6. A one-step process and an EPA-registered disinfectant designed for
housekeeping purposes will be used in resident care areas where: a. Uncertainty exists about the nature of
the soil on the surfaces (e.g. blood or body fluid contamination versus routine dust or dirt); or b. Uncertainty
exists about the presence of multidrug resistant Organism on such surfaces. 7. Housekeeping surfaces
(e.g. Floors, tabletops) will be clean on a regular basis when spills occur and when these surfaces are
visibly soiled. 8. Environmental surfaces will be disinfected (or cleaned) on a regular basis and when
surfaces are visibly soiled . 10. Disinfecting (or detergent) solutions will be prepared as needed and
replaced with fresh solution frequently .13. Spills of blood and other potentially infectious materials will
promptly be cleaned and decontaminated. Blood containment items will be discarded in compliance with
federal regulations (i.e. OSHA Bloodborne Pathogens Standard). 14. If the spill contains large amounts of
blood or body fluids, the visible matter will be cleaned with disposable absorbent material, and the
contaminated materials discarded in an appropriate, labeled container.
The EMSD acknowledged the facility's P&P were not followed when room [room number] was found with
various items accumulated under the beds, including blankets, pillows, urine-soaked towels, tissues, food
wrappers, medicine cups, ice cream cups, Styrofoam cups, straws, dirty utensils, trash can overflowing with
waste, visibly dirty floor covered with crumbs, sticky substances, and scattered pieces of paper. The EMSD
admitted the dirty conditions in room present infection control issues, particularly to vulnerable residents,
and acknowledged that the cleanliness standards were not met according to facility's P&P.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555773
If continuation sheet
Page 20 of 20