F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Develop and implement a complete care plan that meets all the resident's needs, with timetables and
actions that can be measured.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review the facility failed to develop a personalized comprehensive care plans for one of
three sample residents (Resident 1) when the facility failed to develop care plans with interventions for
Resident 1 ' s urinary catheter and infection.
This failure had to potential to result in Resident 1 not receiving interventions to promote the resident ' s
optimal level of function.
Findings:
A review of Resident 1 ' s admission record indicated the resident was admitted to the facility on [DATE]
with diagnoses which included sepsis, pneumonia, urinary tract infection and benign prostatic hyperplasia
with lower urinary tract symptoms.
A review of Resident 1 ' s Brief Interview for Mental Status (BIMS) dated May 22, 2023, indicated the
resident had a score of 15 (no cognitive impairment).
A review of Resident 1 ' s MDS (Minimum Data Set- an assessment) section I dated June 12, 2023,
indicated Resident 1's medical condition included septicemia, urinary tract infection, and pneumonia.
A review of Resident 1 ' s MDS section H dated June 12, 2023, indicated Resident 1 had an indwelling
catheter (including suprapubic and nephrostomy tube).
A review of Resident 1 ' s care plan indicated no entry to address Resident 1 ' s infection nor indwelling
catheter.
On July 20, 2023, at 3:40 p.m., during an interview with the Director of Nursing (DON), he stated the facility
develops care plans for issues like infections. He further stated care plan entries are developed for resident
conditions that require interventions. The DON reviewed the care plan for Resident 1 and acknowledged the
absence of care plans for Resident 1 ' s urinary tract infection and suprapubic catheter. He stated there
should be care plans for Resident 1 ' s infection and urinary catheter.
A review of the facility ' s policy and procedure titled, Care Plans, Comprehensive Person-Centered revised
December 2016 indicated, A comprehensive, person-centered care plan that includes measurable
objectives and timetables to meet the resident ' s physical , psychosocial and functional needs is developed
and implemented for each resident .The comprehensive, person-centered care plan will: a.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 6
Event ID:
555775
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555775
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/03/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Bayshire Rancho Mirage
72-201 Country Club Drive
Rancho Mirage, CA 92270
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
include measurable objectives and timeframes; b. Describe the services that are to be furnished to attain or
maintain the resident ' s highest practicable physical, mental, and psychosocial well-being .Incorporate
identified problem areas .reflect treatment goals, timetables and objectives in measurable outcomes
.Identifying problem areas and their causes, and developing interventions that are targeted and meaningful
to the resident.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555775
If continuation sheet
Page 2 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555775
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/03/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Bayshire Rancho Mirage
72-201 Country Club Drive
Rancho Mirage, CA 92270
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0697
Provide safe, appropriate pain management for a resident who requires such services.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review the facility failed to follow their policy and procedure for one of three sampled
residents (Resident 1) when the facility did not implement interventions to control Resident 1 ' s pain.
Residents Affected - Few
This failure resulted in Resident 1 experiencing pain for 4 hours.
Findings:
A review of Resident 1 ' s admission record indicated the resident was admitted to the facility on [DATE]
with diagnoses which included sepsis, pneumonia, urinary tract infection and benign prostatic hyperplasia
with lower urinary tract symptoms.
A review of Resident 1 ' s Brief Interview for Mental Status (BIMS) dated May 22, 2023 indicated the
resident had a score of 15 (no cognitive impairment).
A review of Resident 1 ' s physician orders indicated orders for the following:
oxycodone-acetaminophen (oxycodone w/ acetaminophen- a medication for pain) oral tablet 5-325 mg
(milligrams- a unit of measure) 1 tablet by mouth every 6 hours for moderate to severe pain 4-10 dated May
19, 2023.
acetaminophen (pain medication) tablet 325 mg, give two tablets every 4 hours as needed for mild pain 1-3.
Do not exceed 3000 mg in 24 hrs (hours) dated May 19, 2023.
A review of Resident 1 ' s nursing progress note by Licensed Vocational Nurse (LVN1) dated June 11, 2023
at 3:36 p.m. indicated Resident 1 had pain rated by the resident at a level 10 (using a scale of 0-10 with 10
being the highest level of pain).
A review of Resident 1 ' s June 2023 Medication Administration Record (MAR) indicated the resident
received oxycodone-acetaminophen oral tablet 5-325 mg tablet June 11, 2023 at 3:36 p.m. by LVN1. The
MAR further indicated the resident rated his pain at a level of 10.
A review of Resident 1 ' s nursing administration note by LVN1 dated June 11, 2023 at 3:36 p.m. indicated
Resident 1 received oxycodone-acetaminophen oral tablet 5-325 mg tablet. The note further indicated,
Resident verbalized pain at level 10 to upper/lower back areas bi-lat (bilaterally- left and right sides). Lower
extremities
A review of Resident 1 ' s nursing administration note by LVN1 dated June 11, 2023 at 4:52 p.m. indicated,
PRN (as needed) Administration was: Effective, Follow-up pain scale was: 8
No other documentation indicating notification of physician noted.
On July 20, 2023, at 3:25 p.m, during an interview with LVN2, she stated the facility ' s practice for
administering as needed pain medication is it ask the resident their level of pain or assess for pain. She
stated she would then review the resident's physician orders and inform the resident of the medication
prescribed for their pain. She stated she would administer the medication and reassess the resident's pain
level 30 minutes after the medication administration. She stated she would
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555775
If continuation sheet
Page 3 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555775
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/03/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Bayshire Rancho Mirage
72-201 Country Club Drive
Rancho Mirage, CA 92270
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0697
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
notify the physician if the medication was not effective if there was no other pain medication ordered. She
further stated, depending on the medications ordered, she would potentially wait to administer a second
medication due to concerns of the combined side effects of both pain medications.
On July 20, 2023, at 3:40 p.m., during a concurrent interview and record review with the Director of Nursing
(DON), he stated the process is to notify the physician if a pain medication was not effective to get an order
for another intervention or pain medication more effective. He reviewed Resident 1's administration note
dated June 11, 2023, at 4:52 pm. He acknowledged the note indicated the pain medication was effective
with a pain rating of eight. He stated a pain level of eight is not effective. He stated the nurse should have
called the physician to get another treatment option for the resident's pain. He could not indicate if Resident
1's pain was relieved.
A review of Resident 1's care plan entry titled Pain Care Plan, is at risk for pain related to generalized body
pain, dated May 19, 2023 indicated interventions including administer pain medication as per orders,
anticipate the resident's need for pain relief, provide pain interventions and follow up for effectiveness.
A review of the facility's policy and procedure titled, Pain Assessment and Management revised 2020
indicated, Pain management is a multidisciplinary care process that includes .recognizing the presence of
pain .developing and implementing approaches to pain management .monitoring for the effectiveness of
interventions, and modifying approaches as necessary . Acute pain (or significant worsening of chronic
pain) should be assessed, on the onset and reassessed as indicated until relieft if obtained .Report the
following information to the physician or practitioner .prolonged, unrelieved pain despite care plan
interventions.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555775
If continuation sheet
Page 4 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555775
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/03/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Bayshire Rancho Mirage
72-201 Country Club Drive
Rancho Mirage, CA 92270
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0773
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the
results.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review the failed to notify the physician of abnormal laboratory results for one of three
sampled residents (Resident 1).
This failure had the potential to result in Resident 1 not receiving treatment to address abnormal laboratory
values.
Findings:
A review of Resident 1's admission record indicated the resident was admitted to the facility on [DATE], with
diagnoses which included fracture of right humerus (arm bone), difficulty walking, hypertension (high blood
pressure), & protein-calorie malnutrition. The record indicated the resident was discharged on March 13,
2023. The record further indicated Resident 1 ' s family member as the responsible party and durable
power of attorney.
A review of Resident 1's Brief Interview for Mental Status (BIMS) dated March 14, 2023, indicated the
resident had a score of 14 (little to no cognitive impairment).
A review of Resident 1 ' s physician orders indicated an order for suprapubic catheter size Fr# 18/10 ml
balloon for urinary obstruction, neurogenic bladder (lack of bladder control due to nerve damage), monitor
for placement and functioning qshift (every shift), report abnormal findings to physician every shift for
catheter care dated May 19, 2023.
A review of Resident 1 ' s urinalysis with culture (a diagnostic test) collected June 5, 2023, and reported
June 9, 2023, indicated the resident had abnormal values. The record indicated the values were reviewed
by Licensed Vocational Nurse (LVN3) on June 12, 2023. The report further indicated the resident had a
yeast infection.
A review of Resident 1 ' s nursing progress notes indicated no notification of Resident 1 ' s laboratory
results to the physician.
On August 1, 2023, at 10:47 am, during a concurrent interview and record review with the Assistant
Director of Nursing (ADON), she stated resident's laboratory results are reported to the physician. She
stated if there is an order from the physician, it is inputted and carried out. She stated the representative or
power of attorney is notified. She stated notification of the provider should be documented. She reviewed
Resident 1's urinalysis collected June 5, 2023. She further reviewed Resident 1's progress notes and could
not state if the physician was notified of the resident's urinalysis results.
A review of the facility's policy and procedure titled, Catheter Care, Urinary, revised September 2014,
indicated, Observe the resident for complications associated with urinary catheters .Observe for other signs
and symptoms of urinary tract infection or urinary retention. Report findings to the physician or supervisor
immediately.
A review of the facility's policy and procedure titled, Lab and Diagnostic Test Results- Clinical Protocol
revised November 2018 indicated, When test results are reported to the facility, a nurse
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555775
If continuation sheet
Page 5 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555775
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/03/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Bayshire Rancho Mirage
72-201 Country Club Drive
Rancho Mirage, CA 92270
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0773
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
will first review the results .before contacting the physician, the person who is to communicate results to a
physician will gather, review, and organize the information .A nurse will identify the urgency of
communicating with the Attending Physician based on physician request, the seriousness of any
abnormality, and the individual's current condition .Facility staff should document information about when,
how, and to whom the information was provided and response. This should be done in the Progress Notes
section of the medical record .
Event ID:
Facility ID:
555775
If continuation sheet
Page 6 of 6