Skip to main content

Inspection visit

Health inspection

BAYSHIRE RANCHO MIRAGECMS #5557751 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

This survey cited 1 deficiency. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0610 Respond appropriately to all alleged violations. Level of Harm - Minimal harm or potential for actual harm **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to protect other residents from potential abuse while the investigation was in progress, for two of seven residents reviewed (Resident 1 and Resident 2), when: Residents Affected - Few 1. The Certified Occupational Therapy Assistant (COTA); and 2. Certified Nurse Assistant (CNA) were allowed to continue to work pending the results of the alleged abuse. These failures had the potential to place the other residents in the facility at risk for abuse. Findings: 1. During a review of Resident 1's Progress Notes (PN), dated October 4, 2023 (late entry for October 3, 2023), the PN indicated Resident 1 stated the COTA was rough with him during a shower on September 27, 2023. During a review of Resident 1's admission Record (AR), the AR indicated Resident 1 was admitted to the facility on [DATE], with diagnoses which included hypertension (high blood pressure) and generalized muscle weakness. During an interview on October 16, 2023, at 10:25 a.m., with the COTA, she stated the Physical Therapy Director (PTD) called her on October 3, 2023, at 5:36 p.m. The COTA stated the PTD told her Resident 1 claimed physical abuse against her. The COTA stated she was taken off Resident 1's schedule and was told to come to work. The COTA stated she was not placed on leave and worked on October 4, 2023. During an interview on October 16, 2023, at 11:18 a.m., with the Physical Therapy Assistant (PTA), she stated to her knowledge, the COTA was allowed to work while the investigation on the abuse allegation was on-going. The PTA stated she thought the COTA should have been taken off the schedule pending the investigation. The PTA stated she was not sure why the COTA was allowed to work while the investigation was still pending. The PTA stated the COTA was removed from Resident 1's scheduled therapies. During an interview on October 16, 2023, at 11:30 a.m., with Resident 1, in his room, Resident 1 stated the COTA was abusive to him. Resident 1 stated the COTA came to his room intentionally slamming things around. Resident 1 stated the COTA offered him to shower. Resident 1 stated the COTA was rough handling the shower chair and they had some verbal exchanges in the shower stall. Resident 1 (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 3 Event ID: 555775 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 555775 B. Wing A. Building (X3) DATE SURVEY COMPLETED 11/08/2023 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Bayshire Rancho Mirage 72-201 Country Club Drive Rancho Mirage, CA 92270 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0610 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few stated when the COTA brought him back in his room and he went to bed, the COTA slammed the wheelchair to the wall. During an interview on October 16, 2023, at 11:49 a.m., with the Physical Therapy Director (PTD), she stated the COTA was not taken off the schedule and was allowed to work. The PTD stated she asked the administrator (ADM) about taking the COTA off the schedule and was told by the ADM not to remove the COTA from the schedule. The PTD stated the COTA was not assigned to Resident 1 after the allegation. During a review of the Labor Log (LL), dated November 3, 2023, the LL indicated, the COTA worked on the following days: - October 4, 2023; - October 5, 2023; and - October 6, 2023. 2. During an interview on October 16, 2023, at 4:11 p.m., with the CNA, the CNA stated she was told by the Social Service Assistant (SSA) and the ADM not to go to Resident 2's room. The CNA stated she was told Resident 2 accused her of verbal abuse. The CNA stated she was not taken off the schedule. The CNA stated she did not continue to care for Resident 2. During an interview on October 16, 2023, at 4:27 p.m., with the Social Service Director, she stated the CNA was immediately removed from the assignment and Resident 2's care was changed. The SSD stated the CNA stayed and was allowed to work. During a review of Resident 2's AR, the AR indicated Resident 2 was admitted to the facility on [DATE], with diagnoses which included hypertension and atrial fibrillation (irregular, fast heart rate). Resident 2 was discharged to the hospital for an unrelated issue on October 4, 2023, and was not available for interview. During a review of the Labor Allocation (LA), for the pay period of October 1, 2023 to October 15, 2023, the LA indicated, the CNA worked on the following days: - October 4, 2023; - October 5, 2023; - October 6, 2023; - October 7, 2023; - October 8, 2023; and - October 9, 2023. (continued on next page) FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 555775 If continuation sheet Page 2 of 3 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 555775 B. Wing A. Building (X3) DATE SURVEY COMPLETED 11/08/2023 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Bayshire Rancho Mirage 72-201 Country Club Drive Rancho Mirage, CA 92270 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0610 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few During an interview on October 16, 2023, at 1:45 p.m., with the Assistant Director of Nursing (ADON) she stated from her understanding, if a staff was the alleged abuser, the staff should be removed from the work schedule pending the results of the investigation to protect the alleged victim and other residents from potential abuse. During an interview on October 16, 2023, at 5:07 p.m., with the ADM, she stated neither staff accused of allegedly abusing the resident were removed from the schedule. The ADM was asked how the facility protected the other residents from potential abuse if the staff was allowed to work while the investigation was pending. The ADM stated the facility policy and procedure for abuse did not indicate the staff should be suspended or relieved from work while the investigation was in progress. During a review of the facility's policy and procedure (P&P) titled, Abuse Investigation and Reporting, revised January 2023, the P&P indicated, .Policy Interpretation and Implementation .The Administrator will ensure that any further potential abuse, neglect exploitation or mistreatment is prevented by removing the accused employee from any continued services/treatments . FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 555775 If continuation sheet Page 3 of 3

Reading this as a family member? Your long-term care ombudsman is a free advocate for residents and families.

Back to top

Citations

1 citation recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0610GeneralS&S Dpotential for harm

    F610 - In response to allegations of abuse, neglect, exploitation, or mistreatment, the

    Respond appropriately to all alleged violations.

FAQ · About this visit

Common questions about this visit

What happened during the November 8, 2023 survey of BAYSHIRE RANCHO MIRAGE?

This was a inspection survey of BAYSHIRE RANCHO MIRAGE on November 8, 2023. The surveyor cited 1 deficiency, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at BAYSHIRE RANCHO MIRAGE on November 8, 2023?

Yes, 1 deficiency was cited, each with a CMS Scope and Severity grade. The first was: "Respond appropriately to all alleged violations."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

Share this reportEmail

Next steps

Concerned about a resident’s care?Find your local ombudsman through the Eldercare Locatoror file a complaint with your state survey agency.

Researching this visit professionally?Book a 15-minute calland we will walk through what we have on file.

Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.