F 0610
Respond appropriately to all alleged violations.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to protect other residents from potential abuse while the
investigation was in progress, for two of seven residents reviewed (Resident 1 and Resident 2), when:
Residents Affected - Few
1. The Certified Occupational Therapy Assistant (COTA); and
2. Certified Nurse Assistant (CNA) were allowed to continue to work pending the results of the alleged
abuse.
These failures had the potential to place the other residents in the facility at risk for abuse.
Findings:
1. During a review of Resident 1's Progress Notes (PN), dated October 4, 2023 (late entry for October 3,
2023), the PN indicated Resident 1 stated the COTA was rough with him during a shower on September
27, 2023.
During a review of Resident 1's admission Record (AR), the AR indicated Resident 1 was admitted to the
facility on [DATE], with diagnoses which included hypertension (high blood pressure) and generalized
muscle weakness.
During an interview on October 16, 2023, at 10:25 a.m., with the COTA, she stated the Physical Therapy
Director (PTD) called her on October 3, 2023, at 5:36 p.m. The COTA stated the PTD told her Resident 1
claimed physical abuse against her. The COTA stated she was taken off Resident 1's schedule and was told
to come to work. The COTA stated she was not placed on leave and worked on October 4, 2023.
During an interview on October 16, 2023, at 11:18 a.m., with the Physical Therapy Assistant (PTA), she
stated to her knowledge, the COTA was allowed to work while the investigation on the abuse allegation was
on-going. The PTA stated she thought the COTA should have been taken off the schedule pending the
investigation. The PTA stated she was not sure why the COTA was allowed to work while the investigation
was still pending. The PTA stated the COTA was removed from Resident 1's scheduled therapies.
During an interview on October 16, 2023, at 11:30 a.m., with Resident 1, in his room, Resident 1 stated the
COTA was abusive to him. Resident 1 stated the COTA came to his room intentionally slamming things
around. Resident 1 stated the COTA offered him to shower. Resident 1 stated the COTA was rough
handling the shower chair and they had some verbal exchanges in the shower stall. Resident 1
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
555775
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555775
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/08/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Bayshire Rancho Mirage
72-201 Country Club Drive
Rancho Mirage, CA 92270
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0610
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
stated when the COTA brought him back in his room and he went to bed, the COTA slammed the
wheelchair to the wall.
During an interview on October 16, 2023, at 11:49 a.m., with the Physical Therapy Director (PTD), she
stated the COTA was not taken off the schedule and was allowed to work. The PTD stated she asked the
administrator (ADM) about taking the COTA off the schedule and was told by the ADM not to remove the
COTA from the schedule. The PTD stated the COTA was not assigned to Resident 1 after the allegation.
During a review of the Labor Log (LL), dated November 3, 2023, the LL indicated, the COTA worked on the
following days:
- October 4, 2023;
- October 5, 2023; and
- October 6, 2023.
2. During an interview on October 16, 2023, at 4:11 p.m., with the CNA, the CNA stated she was told by the
Social Service Assistant (SSA) and the ADM not to go to Resident 2's room. The CNA stated she was told
Resident 2 accused her of verbal abuse. The CNA stated she was not taken off the schedule. The CNA
stated she did not continue to care for Resident 2.
During an interview on October 16, 2023, at 4:27 p.m., with the Social Service Director, she stated the CNA
was immediately removed from the assignment and Resident 2's care was changed. The SSD stated the
CNA stayed and was allowed to work.
During a review of Resident 2's AR, the AR indicated Resident 2 was admitted to the facility on [DATE], with
diagnoses which included hypertension and atrial fibrillation (irregular, fast heart rate).
Resident 2 was discharged to the hospital for an unrelated issue on October 4, 2023, and was not available
for interview.
During a review of the Labor Allocation (LA), for the pay period of October 1, 2023 to October 15, 2023, the
LA indicated, the CNA worked on the following days:
- October 4, 2023;
- October 5, 2023;
- October 6, 2023;
- October 7, 2023;
- October 8, 2023; and
- October 9, 2023.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555775
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555775
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/08/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Bayshire Rancho Mirage
72-201 Country Club Drive
Rancho Mirage, CA 92270
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0610
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
During an interview on October 16, 2023, at 1:45 p.m., with the Assistant Director of Nursing (ADON) she
stated from her understanding, if a staff was the alleged abuser, the staff should be removed from the work
schedule pending the results of the investigation to protect the alleged victim and other residents from
potential abuse.
During an interview on October 16, 2023, at 5:07 p.m., with the ADM, she stated neither staff accused of
allegedly abusing the resident were removed from the schedule. The ADM was asked how the facility
protected the other residents from potential abuse if the staff was allowed to work while the investigation
was pending. The ADM stated the facility policy and procedure for abuse did not indicate the staff should be
suspended or relieved from work while the investigation was in progress.
During a review of the facility's policy and procedure (P&P) titled, Abuse Investigation and Reporting,
revised January 2023, the P&P indicated, .Policy Interpretation and Implementation .The Administrator will
ensure that any further potential abuse, neglect exploitation or mistreatment is prevented by removing the
accused employee from any continued services/treatments .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555775
If continuation sheet
Page 3 of 3