F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review the facility failed to ensure two of two residents (Resident 1 and 3) neurological
checks (Neuro check -series of tests performed by healthcare providers to evaluate the function of the
brain) were completed as indicated in the policy.
Residents Affected - Few
This deficient practice had the potential to result in the delay of care and services which could result in poor
health outcomes.
Findings:
A. During a review of Resident 1's admission record, the admission Record indicated the facility admitted
Resident 1 originally on 3/14/2025 with a diagnosis including acute respiratory failure (a condition where
you don't have enough oxygen in the tissues in your body or when you have too much carbon dioxide in
your blood), congestive heart failure (CHF-a heart disorder which causes the heart to not pump the blood
efficiently, sometimes resulting in leg swelling), and dementia (a progressive state of decline in mental
abilities).
During a review of Resident 1's Minimum Data Set (MDS), a resident assessment tool, dated 4/12/2025,
the MDS indicated Resident 1 had severely impaired cognition. The MDS indicated Resident 1 needed set
up assistance when eating, substantial assistance (helper does more than half the effort) with personal
hygiene, and was dependent (helper does all the effort to complete the task) on staff with bathing,
showering, and toileting hygiene.
During a review of Resident 1's COC/Interact Assessment Form (SBAR), dated 4/25/2025 at 2:21 a.m., the
SBAR (Situation Background Assessment Request - a communication tool used by healthcare workers
when there is a change of condition among the residents) indicated Resident 1 had an unwitnessed fall at
2:20 a.m.
During a review of Resident 1's Care plan report (untitled) a care plan for Resident actual all was initiated
on 4/25/2025. The care plan interventions were to complete neuro checks as ordered.
B. During a review of Resident 3's admission record, the admission Record indicated the facility admitted
Resident 3 originally on 3/26/2025 with a diagnosis including Pneumonia (an infection/ inflammation of the
lungs), meningitis (infection and inflammation of the brain and spinal cord), and abnormalities of gait and
mobility.
During a review of Resident 3's MDS, dated [DATE], the MDS indicated Resident 3 had severely impaired
cognition. The MDS indicated Resident 3 substantial assistance with eating and oral hygiene, and
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
555785
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555785
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/26/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Courtyard Care Center
1880 Dawson Avenue
Signal Hill, CA 90806
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
was dependent on staff with bathing, showering, toileting hygiene, personal hygiene, and dressing.
Level of Harm - Minimal harm
or potential for actual harm
During a review of Resident 3's COC/Interact Assessment Form (SBAR), dated 4/19/2025 at 6:02 p.m., the
SBAR indicated Resident 3 had an unwitnessed fall at 3:20 p.m.
Residents Affected - Few
During an interview and record review on 6/27/2025 at 1:43 p.m., with the Director of Nursing (DON),
Resident 1 and 3's Neurological assessment Checklist were reviewed. The instructions on the form
indicated, for the first 24 hours, complete the assessments every 30 minutes times (x) 2, then every hour
x2, then every 2 hours x3, and then every 4 hours x4. The DON stated Resident 1's neuro checks for the
first 24 hours were checked every 30 minutes x2, every hour x2, then every three hours x3. The DON
stated Resident 3's neuro checks were completed every 30 minutes x2, then every 2 hours x2, then every 3
hours x2, every 4 hours x4. The DON stated the neuro checks were not completed at correct frequencies
for both residents. The DON stated that neuro checks need to be completed as instructed.
During a review of the facility's policy and procedure (P&P) titled, Neurological Assessment, revised
2/2025, the P&P indicated Neurological assessment will be completed following an unwitnessed fall. The
P&P indicated neurological assessment will be performed with the frequency as per falls protocol.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555785
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555785
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/26/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Courtyard Care Center
1880 Dawson Avenue
Signal Hill, CA 90806
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0842
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in
accordance with accepted professional standards.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review the facility failed to ensure one of three resident's (Resident 1) nurse progress
notes for [DATE] were accurate.
This deficient practice resulted in an inaccurate depiction of services and care rendered.
Findings:
During a review of Resident 1's admission record, the admission Record indicated the facility admitted
Resident 1 on [DATE] with a diagnosis including acute respiratory failure (a condition where you don't have
enough oxygen in the tissues in your body or when you have too much carbon dioxide in your blood),
congestive heart failure (CHF-a heart disorder which causes the heart to not pump the blood efficiently,
sometimes resulting in leg swelling), and dementia (a progressive state of decline in mental abilities).
During a review of Resident 1's Minimum Data Set (MDS- a resident assessment tool), dated [DATE], the
MDS indicated Resident 1 had severely impaired cognition.
During a review of Resident 1's Order Entry, dated [DATE] at 3:53 p.m., the order indicated Resident was to
be sent to the General Acute Care Hospital (GACH).
During a review of Resident 1's GACH Discharge Summary [DATE] at 1:43 p.m., the summary indicated
Resident 1 expired on [DATE].
During a concurrent interview and record review on [DATE] at 12:55 p.m., with Registered Nurse (RN)1,
Resident 1's daily nurses notes were reviewed. The nurses' notes indicated an entry made on [DATE] at
1:29 p.m. and again at 1:30 p.m. RN 1 stated the entries made on [DATE] were late entries for the date of
[DATE]. RN 1 stated she forgot to indicate they were late entries and the actual date and time the entries
occurred.
During an interview and record review on [DATE] at 3 p.m., with the Director of Nursing (DON), the DON
stated documentation needs to be complete and accurate.
During a review of the facility's policy and procedure (P&P) titled, Charting and Documentation, revised
12/2024, the P&P indicated all services provided to the resident, or any changes in the resident's medical
condition shall be documented in the resident's medical record. Documentation will be objective, complete,
and accurate.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555785
If continuation sheet
Page 3 of 3