F 0580
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room,
etc.) that affect the resident.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to inform the physician when a dialysis treatment was missed
for one of two sampled residents (Resident 39). This failure had the potential to result in a delay of
treatment, fluid overload and possible deterioration of the resident.Findings: During a review of Resident
39's admission Record, the admission Record indicated Resident 39 was admitted to the facility on [DATE]
with diagnoses including sepsis (a life-threatening blood infection), osteomyelitis (inflammation of bone or
bone marrow, usually due to infection), end stage renal disease (ESRD-irreversible kidney failure), and
dependence on renal dialysis (a treatment to cleanse the blood of wastes and extra fluids artificially through
a machine when the kidney(s) have failed). During a review of Resident 39's History and Physical (H&P),
dated 11/19/2025, the H&P indicated Resident 39 had the capacity to understand and make decisions.
During a review of Resident 39's Minimum Data Set (MDS - a resident assessment tool), dated 11/20/2025,
the MDS indicated Resident 39 had moderate cognitive (ability to learn, reason, remember, understand,
and make decisions) impairment, required setup assistance when eating and for oral hygiene, required
moderate assistance (helper does less than half the effort) for upper and lower body dressing, required
maximal assistance (helper does more than half the effort) for toileting hygiene, and was dependent for
bathing. During an interview on 12/10/2025 at 12:20 p.m. with Resident 39, Resident 39 stated they missed
a dialysis session one time. During a concurrent interview and record review on 12/11/2025 at 11:19 a.m.
with Registered Nurse Supervisor (RNS) 1, Resident 39's medical record was reviewed. RNS 1 stated
Resident 39 had orders for scheduled dialysis every Tuesday, Thursday, and Saturday at 8:00 a.m. RNS 1
stated there was no documentation indicating that Resident 39 received their scheduled dialysis on
Tuesday 11/25/2025, and it was possible Resident 39 missed dialysis. RNS 1 stated there was no
documentation indicating that the physician was notified that Resident 39 missed dialysis. RNS 1 stated the
missed dialysis should have been communicated to the physician so that Resident 39 could have been
determined if the resident required an additional dialysis session or evaluation. RNS 1 stated a missed
dialysis puts Resident 39 at a risk for fluid overload. During an interview on 12/12/2025 at 11:20 a.m. with
the Director of Nursing (DON), the DON stated it is important that the physician is notified of a missed
dialysis session so that the physician can intervene and determine the next step. The DON stated if the
physician is not notified, there is a risk of a delay of treatment or possible deterioration. During a review of
the facility's policy and procedure (P&P), titled Change in a Resident's Condition or Status, revised
February 2025, the P&P indicated the facility promptly notifies the resident, his or her attending physician,
and the resident representative of changes in the resident's medical/mental condition and/or status. During
a review of the facility's policy and procedure (P&P), titled Physician Orders and Physician Notification,
undated, the P&P indicated the facility ensures that all resident care is provided in accordance with timely,
complete, and
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 19
Event ID:
555785
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555785
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/12/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Courtyard Care Center
1880 Dawson Avenue
Signal Hill, CA 90806
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0580
Level of Harm - Minimal harm
or potential for actual harm
authenticated physician orders, and that physicians are promptly notified of significant changes in a
resident's condition. The P&P indicated all orders and notifications shall be documented accurately to
ensure continuity of care and regulatory compliance.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555785
If continuation sheet
Page 2 of 19
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555785
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/12/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Courtyard Care Center
1880 Dawson Avenue
Signal Hill, CA 90806
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0582
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to ensure one of three sampled residents (Resident 63)
received the Notice of Medicare Non-Coverage (NOMNC- a written notice that informs the resident of their
last date of covered services and their right to appeal the decision) at least 48 hours prior to the last
covered date. This failure had the potential for the resident to not receive the skilled treatment they may
need and violate the residents' right to appeal the decision.Findings: During a review of Resident 63's
admission Record, the admission Record indicated Resident 63 was initially admitted to the facility on
[DATE] and readmitted on [DATE] with diagnoses including wedge compression fracture (when the front
part of the bones of the spine body creating a wedge shape) of lumbar vertebra (lower back bones) and
chronic obstructive pulmonary disease (COPD-a chronic lung disease causing difficulty in
breathing).During a review of Resident 63's History and Physical (H&P), dated 9/23/2025, the H&P
indicated Resident 63 had the capacity to understand and make decisions. During a review of Resident 63's
Minimum Data Set (MDS - a resident assessment tool), dated 9/24/2025, the MDS indicated Resident 63
had no cognitive (ability to learn, reason, remember, understand, and make decisions) impairment, required
setup assistance when eating and oral hygiene, required supervision for showering, and required moderate
assistance (helper does less than half the effort) for toileting and upper and lower body dressing. During a
review of Resident 63's Discharge instructions dated 10/14/2025, Resident was discharged home on
[DATE]. During a concurrent interview and record review on 12/11/2025 at 2:40 p.m. with the Minimum Data
Set Coordinator (MDSC) 1, Resident 63's Notice of Medicare Non-Coverage (NOMNC) dated 10/10/2025
was reviewed. The MDSC 1 stated Resident 39's inpatient skilled nursing services end date was
10/14/2025, and Resident 39 signed that they received the notice on 10/14/2025. MDSC 1 stated the
resident should have received the NOMNC at least 48 hours prior to 10/14/2025. During an interview on
12/12/2025 at 11:26 a.m. with the Director of Nursing (DON), the DON stated residents should received the
NONMC at least 2 days before discharge of skilled services to be informed of the changes to the care of
services and inform the resident of their right to appeal. If the resident does not receive the NOMNC prior to
discharge, it would violate the residents' right to appeal the decision, and the resident may not receive the
skilled treatment they need.During a review of the facility's policy and procedure (P&P), titled Notice of
Admission/Medicare Non-coverage (NAMNC) Policy, undated, the P&P indicated termination of skilled
coverage is issued at least 2 days before medicare coverage ends or as soon as the decision is made.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555785
If continuation sheet
Page 3 of 19
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555785
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/12/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Courtyard Care Center
1880 Dawson Avenue
Signal Hill, CA 90806
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0641
Ensure each resident receives an accurate assessment.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review the facility failed to ensure one of one resident's (Resident 3) Minimum data
Set ([MDS] resident assessment tool), dated 11/28/2025, was coded accurately. This deficient practice
resulted in an inaccurate assessment of Resident3's current health status and Resident 3's MDS
erroneously indicated that Resident 3 received insulin (a hormone that removes excess sugar from the
blood, can be produced by the body or given artificially via medication) because Resident 3 did not receive
any insulin.Findings: During a review of Resident 3's admission Record, the admission Record indicated
Resident 3 was admitted to the facility on [DATE] with diagnosis including Diabetes Mellitus (DM-a disorder
characterized by difficulty in blood sugar control and poor wound healing).During a review of Resident 3's
Minimum Data Set ([MDS] resident assessment tool), dated 11/28/2025, the MDS indicated Resident 3 had
severe cognitive impairment. The MDS indicated Resident 3 received insulin injections for three days during
the last 7 days or since admission. During a review of Resident 3's Medication Administration Record
(MAR) for 11/2025 , the MAR did not indicate Resident 3 received insulin injections. During a review of
Resident 3's Physician Orders dated 11/2025, the physician orders did not indicate Resident 3 received
orders for insulin administration. During a concurrent interview and record review on 12/11/2025 at 11:58
a.m. with the Minimum Data Set Coordinator (MDSC)1, Resident 3's medical records were reviewed. The
MDSC 1 stated Resident 3 did not have any orders for insulin, or receive insulin injections. The MDSC 1
stated Resident 3's MDS was inaccurately coded that the resident received insulin injections and should be
amended because it was important to have an accurate picture of resident status.During an interview on
12/12/2025 at 7:55 a.m. with the Director of Nursing (DON), the DON stated assessments should be
accurate and reflect the residents' plan of care and orders. During a review of the facility's policy and
procedure (P&P) titled, Certifying Accuracy of the Resident Assessment, undated, the P&P indicated any
person completing a portion of the MDS must attest to the accuracy of the assessments.During a review of
Resident Assessment Instrument (RAI - a standardized evaluation that helps healthcare providers assess a
resident's needs, strengths, and preferences) manual, Chapter 1, dated October 2019, the RAI indicated
the assessment accurately reflects the resident's status.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555785
If continuation sheet
Page 4 of 19
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555785
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/12/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Courtyard Care Center
1880 Dawson Avenue
Signal Hill, CA 90806
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0678
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to
physician orders and the resident’s advance directives.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to ensure one of five employees (Licensed Vocational
nurse-LVN 3) had an active basic life support certification ([BLS] essential emergency care for
cardiac/breathing arrest) . This failure had the potential to result in providing ineffective cardiopulmonary
resuscitation (CPR-emergency life-saving procedure that is performed when the heart stops beating) to a
resident who is in cardiac arrest.Findings: During a concurrent interview and record review on [DATE] at
2:54 p.m. with the Director of Staff Development (DSD), LVN 3's employee file was reviewed. The DSD
stated LVN 3 does not have an active BLS certification on file. During an interview on [DATE] at 11:29 a.m.
with the Director of Nursing (DON), the DON stated all nursing staff including Certified Nurse Assistants
(CNA)s, LVNs, and Registered Nurses (RNs) are required to have active, not expired, BLS certifications to
ensure their skills are up to date with current standards. The DON stated, if nursing staff does not have
active BLS certifications, there is a risk that they will provide ineffective cardiopulmonary resuscitation
(CPR-emergency life-saving procedure that is performed when the heart stops beating). The DON stated
BLS certifications should be maintained in the employee's file. During a review of the facility's policy and
procedure (P&P), titled Emergency Procedure - Cardiopulmonary Resuscitation, revised [DATE], the P&P
indicated personnel have completed training on the initiation of cardiopulmonary resuscitation (CPR) and
basic life support), including defibrillation, for victims of sudden cardiac arrest. The P&P indicated the facility
is to obtain and/or maintain America Red Cross or American Heart Association certification in basic Life
Support (BLS)/Cardiopulmonary Resuscitation (CPR) for key clinical staff members who will direct
resuscitative efforts, including non-licensed personnel.
Event ID:
Facility ID:
555785
If continuation sheet
Page 5 of 19
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555785
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/12/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Courtyard Care Center
1880 Dawson Avenue
Signal Hill, CA 90806
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0698
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to ensure one of two sampled residents (Resident 39)
received dialysis as ordered. This failure had the potential to result in a possible deterioration, fluid overload
or even death.Findings: During a review of Resident 39's admission Record, the admission Record
indicated Resident 39 was admitted to the facility on [DATE] with diagnoses including sepsis (a
life-threatening blood infection), osteomyelitis (inflammation of bone or bone marrow, usually due to
infection), end stage renal disease (ESRD-irreversible kidney failure), and dependence on renal dialysis (a
treatment to cleanse the blood of wastes and extra fluids artificially through a machine when the kidney(s)
have failed). During a review of Resident 39's History and Physical (H&P), dated 11/19/2025, the H&P
indicated Resident 39 had the capacity to understand and make decisions. During a review of Resident 39's
Minimum Data Set (MDS - a resident assessment tool), dated 11/20/2025, the MDS indicated Resident 39
had moderate cognitive (ability to learn, reason, remember, understand, and make decisions) impairment,
required setup assistance when eating and for oral hygiene, required moderate assistance (helper does
less than half the effort) for upper and lower body dressing, required maximal assistance (helper does more
than half the effort) for toileting hygiene, and was dependent for bathing. During an interview on 12/10/2025
at 12:20 p.m. with Resident 39, Resident 39 stated they missed a dialysis session one time. During a
concurrent interview and record review on 12/11/2025 at 11:19 a.m. with Registered Nurse Supervisor
(RNS) 1, Resident 39's medical record was reviewed. RNS 1 stated Resident 39 had orders for scheduled
dialysis every Tuesday, Thursday, and Saturday at 8:00 a.m. RNS 1 stated there was no documentation
indicating that Resident 39 received their scheduled dialysis on Tuesday 11/25/2025, and it was possible
Resident 39 missed dialysis. RNS 1 stated a missed dialysis puts Resident 39 at a risk for fluid overload.
During an interview on 12/12/2025 at 11:20 a.m. with the Director of Nursing (DON), the DON stated it is
important that for a resident who is dependent on dialysis, to receive dialysis as scheduled because it is the
only way for the resident to expel the toxins in their body. The DON stated if the resident missed a session
of dialysis, it places the resident at risk for a health deterioration or death. During a review of the facility's
policy and procedure (P&P), titled Physician Orders and Physician Notification, undated, the P&P indicated
the facility ensures that all resident care is provided in accordance with timely, complete, and authenticated
physician orders, and that physicians are promptly notified of significant changes in a resident's condition.
All orders and notifications shall be documented accurately to ensure continuity of care and regulatory
compliance.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555785
If continuation sheet
Page 6 of 19
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555785
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/12/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Courtyard Care Center
1880 Dawson Avenue
Signal Hill, CA 90806
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0730
Observe each nurse aide's job performance and give regular training.
Level of Harm - Minimal harm
or potential for actual harm
Based on interview and record review, the facility failed to ensure two of five employees (Certified Nurse
Assistant [CNA] 2 and Restorative Nurse Assistant (RNA) 1) received a performance evaluation annually.
This failure had the potential to result in employees not being at current skill level of care which could result
in poor health outcomes.Findings: During a concurrent interview and record review on 12/11/2025 at 2:58
p.m. with the Director of Staff Development (DSD), CNA 2 and RNA 1's employee files were reviewed. The
DSD stated CNA 2 and RNA 1 did not receive performance evaluations in the last twelve months. The DSD
stated performance evaluations should be completed every year and filed in their employee file. The DSD
stated if the staff do not receive performance evaluations annually, there is a risk the employee will
underperform. During an interview on 12/12/2025 at 11:30 a.m. with the Director of Nursing (DON), the
DON stated performance evaluations should be completed once a year or every twelve months. The DON
stated if performance evaluations are not completed annually, there is a risk that employees skills are not
up to the current standard level of care. During a review of the facility's policy and procedure (P&P), titled
Performance Evaluations, revised 12/11/2025, the P&P indicated a performance evaluation will be
completed on each employee at the conclusion of his/her 90-day probationary period, and at least annually
thereafter.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555785
If continuation sheet
Page 7 of 19
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555785
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/12/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Courtyard Care Center
1880 Dawson Avenue
Signal Hill, CA 90806
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0759
Ensure medication error rates are not 5 percent or greater.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review the facility failed to ensure Licensed Vocational Nurse (LVN) 1
administered two medications for one of two resident (Resident 15) with food as ordered by the physician.
This resulted in the medication administration error rate of 7.41percent.Findings:During a review of
Resident 15's admission Record, the admission Record indicated Resident 15 was admitted to the facility
on [DATE] with diagnosis including Diabetes Mellitus ([DM]a disorder characterized by difficulty in blood
sugar control), osteoarthritis (a progressive disorder of the joints, caused by a gradual loss of cartilage),
and gout (a painful inflammatory arthritis).During a review of Resident 15's Minimum Data Set ([MDS] a
resident assessment tool), dated 11/1/2025, the MDS indicated Resident 15 had intact cognition (ability to
think and reason) and needed set up assistance with eating.During a review of Resident 15's Order
Summary report, starting 11/14/2024, the order indicated:1) Indomethacin Oral Capsule (medication for
gout) 25 milligrams (mg), one capsule by mouth two times a day with instructions to take with food. 2)
Metformin Oral Tablet (medication for DM) 500 mg, one tablet by mouth two times a day with instructions to
take with food. During a concurrent observation and interview on 12/9/2025 at 8:45 a.m., LVN 1
administered Indomethacin and Metformin to Resident 15 and LVN 1 stated Resident 15 had breakfast
earlier because there was no more breakfast tray at the bedside and the medications were not
administered with food.During an interview on 12/9/2025 at 8:50 a.m., with Resident 15, Resident 15 stated
she finished eating breakfast at 7:40 a.m.During an interview with the Director of Nursing (DON) on
12/12/2025 at 7:55 a.m. the DON stated medication error rate needs to be no greater than 5 percent. [KB1]
The DON stated if the instructions indicate to give with food, then the medication needs to be administered
with food otherwise it was an error. During a review of the facility's Policy and Procedure (P/P) titled,
Medication-Administration, revised 12/2024, the P/P indicated the P/P was to ensure safe, timely
medication administration as ordered.Cross reference: F755
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555785
If continuation sheet
Page 8 of 19
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555785
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/12/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Courtyard Care Center
1880 Dawson Avenue
Signal Hill, CA 90806
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted
professional principles; and all drugs and biologicals must be stored in locked compartments, separately
locked, compartments for controlled drugs.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review, the facility failed to: a. Ensure the opened UTI -Stat (supplement
support urinary health) bottle used for one of one resident (Resident 15) was labeled with a open date. b.
Ensure the insulin (a hormone that removes excess sugar from the blood, can be produced by the body or
given artificially via medication) pen for one of five residents (Resident 10) was labeled with an open date
and expiration date. c. Ensure an open bottle of Multivitamins with minerals (supplement) for one of two
residents (Resident 24) was labeled with an open date These deficient practices had the potential to result
in medication errors.
Findings:
a. During a review of Resident 15's admission Record, the admission Record indicated Resident 15 was
admitted to the facility on [DATE] with diagnosis including Diabetes Mellitus ([DM]a disorder characterized
by difficulty in blood sugar control), osteoarthritis (a progressive disorder of the joints, caused by a gradual
loss of cartilage), and gout (a painful inflammatory arthritis).
During a review of Resident 15's Minimum Data Set ([MDS] a resident assessment tool), dated 11/1/2025,
the MDS indicated Resident 15 had intact cognition (ability to think and reason) and needed assistance
with eating.
During a review of Resident 15's Order Summary report, starting 1/2/2025, the order indicated UTI-Stat
Oral Liquid administer 30 milliliters (ml) by mouth one time a day.
During a concurrent observation and interview on 12/9/2025 at 8:45 a.m., Licensed Vocational Nurse (LVN)
1 was preparing Resident 15's UTI-Stat medication and LVN 1 stated there was no open date for the
already opened UTI-Stat supplement.
During a concurrent interview and record review 12/9/2025 at 8:47 a.m., with LVN 1, the UTI-Stat label was
reviewed and the label indicated to discard after 3 months of opening. LVN 1 stated that the bottle need an
open date so we can discard it after three months of opening.
b. During a review of Resident 10's admission Record, the admission Record indicated Resident 10 was
admitted to the facility on [DATE] with diagnosis including DM.
During a review of Resident 10's MDS, dated [DATE], the MDS indicated Resident 10 had severely
impaired cognition and Resident was dependent (helper does all the effort) on staff for all Activities of Daily
Living ([ADLs] activities such as bathing, dressing and toileting a person performs daily)
During a review of Resident 10's Order Summary report, starting 11/30/2025, the order indicated Lantus
SoloStar 100 unit/ milliliter Solution Pen-Injector (medication that treats DM), inject 12 units subcutaneously
(under the skin) two times a day.
During a concurrent observation and interview on 12/10/2025 at 8:44 a.m., with the Registered Nurse
Supervisor (RNS) of the medication cart for station 1, Resident 10's Lantus SoloStar pen-Injector was
reviewed. The Lantus SoloStar pen-Injector was not dated and labeled with the new expiration
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555785
If continuation sheet
Page 9 of 19
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555785
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/12/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Courtyard Care Center
1880 Dawson Avenue
Signal Hill, CA 90806
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
Level of Harm - Minimal harm
or potential for actual harm
date. The RNS stated the medication needed the date it was opened because it is only good for a
prescribed time frame.
During a review of the Lantus Prescribing information handout, revised 5/2025, the handout indicated that
the insulin pen was good for 28 days after opening and stored at room temperature.
Residents Affected - Some
During an interview on 12/12/2025 at 7:55 a.m. with the Director of Nursing (DON), the DON stated
medications should be stored separately and need the date open indicated in the multi-use bottles or
containers for residents' safety.
c. During a review of Resident 24's admission Record, the admission Record indicated Resident 24 was
admitted to the facility on [DATE] with diagnoses including Parkinson's disease (a progressive disease of
the nervous system marked by tremor, muscular rigidity, and slow, imprecise movements) and dementia (a
progressive state of decline in mental abilities).
During a review of Resident 24's H&P dated 10/17/2025, the H&P indicated Resident 24 did not have the
capacity to understand and make decisions.
During a review of Resident 24's MDS dated [DATE], the MDS indicated Resident 24 had severe cognitive
(ability to learn, reason, remember, understand, and make decisions) impairment and was dependent when
eating, oral hygiene, upper and lower body dressing, toileting hygiene, and bathing.
During a review of Resident 24's Physician Order Summary dated 12/12/2025, the Order Summary
indicated an order for multivitamin with minerals give one time a day for supplement.
During a concurrent observation and interview on 12/11/2025 at 9:15 a.m. with LVN 4, LVN 4 was observed
preparing medications for Resident 24. The multivitamin with minerals medication was observed with no
open date indicating when the medication was opened. LVN 4 stated the multivitamin with minerals
medication is not labeled with an open date, and medications should be labeled with an open date.
During an interview on 12/12/2025 at 7:55 a.m. with the Director of Nursing (DON), the DON stated
medications should be stored separately and need the date open indicated in the multi-use bottles or
containers for residents' safety.
During a review of the facility's P&P titled, Medication Storage in the Facility, revised 5/2022, the P&P
indicated medications were stored following manufacturer's recommendations. The P&P indicted when the
original seal of manufacturer's container is initially broken the container or vial will be dated. The nurse shall
place a date opened sticker on the medication and enter the date opened and the new date of expiration
(NOTE: the best stickers to affix contain both a date opened and expiration notation line). The expiration
date of the vial or container will be 30 days unless the manufacturer recommends another date or
regulations/guidelines require different dating.
During a review of the facility's P&P titled, Administering Medication, revised 12/2024, the P&P indicated
when opening a multidose container, the date opened shall be recorded in the container.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555785
If continuation sheet
Page 10 of 19
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555785
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/12/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Courtyard Care Center
1880 Dawson Avenue
Signal Hill, CA 90806
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve
food in accordance with professional standards.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation and interview, the facility failed to food was stored in a sanitary manner to prevent growth of
microorganisms that could cause food borne illness (food poisoning: any illness resulting from food
spoilage or contaminated food) for 56 out of 59 residents by failing to:1. Discard unknown resident's tray
that had once left the kitchen.2. Date and label frozen items, produce, and stored goods. 3. Discard expired
food items in the dry storage.4. Remove wristwatch while being in the kitchen. 5. Implement safe food
handling and sanitation.6. Properly perform hand hygiene and wear gloves when handling the
thermometer.These deficient practices had the potential to result in residents being exposed to germs and
placed residents at risk for developing foodborne illness (food poisoning) with symptoms including upset
stomach, stomach cramps, nausea, vomiting, diarrhea and fever and can lead to other serious medical
complications and hospitalization.During an initial kitchen tour and interview on 12/9/2025 at 8:36 a.m., with
[NAME] (CK) 1, CK 1 stated brown bag with date 12/8/2025, and no residents name on it, in the refrigerator
was for a resident (unknown) that goes to dialysis (a treatment to cleanse the blood of wastes and extra
fluids artificially through a machine when the kidney(s) have failed). There was a plate with a lid on it in the
kitchen refrigerator, and it was observed with no resident identifier or date. CK 1 stated the plate with the lid
is a fruit plate, and indicated that plate was a resident's (unknown) plate that was sent given to the resident,
and was placed back into the refrigerator since the resident (unknown) wanted to eat the fruit plate around
later. During a concurrent observation and interview on 12/9/2025 at 8:42 a.m., with CK 1, CK 1 stated the
unopened small milk cartons and the container with individual pats of butter, did not have a received on
date. During a concurrent observation and interview on 12/9/2025 at 8:59 a.m., with the Dietary Supervisor
(DS), the DS stated in the dry storage area:There were no dates on six tapioca mix bags, Cinnamon
Streusel, one box of tea bags, a box of iced tea mix and a container of packets of relish.A container of dry
peas, and a box of dry lentils were dated 5/11/2023Two panko bags labeled with an expiration date of
7/9/2025. The lids of the brown rice tub and white rice tub were switched and were not dated. During a
concurrent observation and interview on 12/9/2025 at 9:29 a.m., with the DS, of the freezer, the DS
statedOne Chef [NAME] pumpkin pie with no box was not dated.Two chocolate flavored cream pies with no
box were not dated. A bag of tatter tots was not dated. A bag of meatballs was not dated andAn opened
bag of barbeque pork rib patty had no open date. During a concurrent interview and record review on
12/9/2025 at 9:49 a.m., with the DS, the DS stated the date is required to know when the items came in
and to calculate the use by date. The DS stated if the food items were undated, they will not know when the
food item expires and the residents may get sick. The DS stated they should not have any expired items in
the dry storage and freezer, and should be tossed if they are expired. The DS stated on the guidelines they
utilize (Dietary Directions, Inc./Nutrition Therapy Essentials, Inc. Food Service Policy and Procedures
Manual 2018), dry beans are good for one year and indicated the dried peas and lentils are both expired.
During a concurrent observation of pureeing (blended food so it does not require chewing) food items and
interview on 12/10/2025 at 11:33 a.m., with [NAME] (CK 2) 2, CK 2 was observed preparing a pureed
version of seasoned white beans with ham, and wiping his hands on his clothing. CK 2 was observed
storing three black plastic spoons in the upper left arm pocket and handed me a spoon from the said pocket
from his arm. CK 2 was observed moving onto the next task (pureeing seas greens) after pureeing the
seasons beans with ham without performing hand hygiene. CK 2 stated hand washing between tasks was
done to prevent contamination as the residents can get sick from cross contamination.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555785
If continuation sheet
Page 11 of 19
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555785
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/12/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Courtyard Care Center
1880 Dawson Avenue
Signal Hill, CA 90806
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
During an observation on 12/10/2025 at 11:44 a.m., in the kitchen, the DS was observed wearing a watch
that was directly touching/rubbing against the top counter area of where the hot foods were stored to keep
warm. During a concurrent observation during food temperature check and interview on 12/10/2025 at
11:46 a.m., with CK 2, CK 2 was going to start doing temperature checks without performing hand hygiene.
CK 2 stated after pureeing the corn bread (task after pureeing seas greens), he did not wash his hands and
indicated he was supposed to wash his hands. CK 2 stated gloves are worn when you touch food and
prepare other food to avoid contamination. CK 2 was observed doing the following preparation to take the
temperature of the food items: Wore a glove on the left hand, held the thermometer in the gloved left hand,
and with the non-gloved right hand grabbed a few alcohol wipes.With the non-gloved right hand, CK 2
opened the alcohol wipe, proceeded to wipe the thermometer with the non-gloved right hand, and stuck the
thermometer in the seasoned beans and ham with the gloved left hand. CK 2 grabbed a new alcohol wipe
with the non-gloved right hand, cleaned the thermometer with the non-gloved right hand, and proceeded to
put the thermometer with the gloved left hand into the potatoes. CK 2 grabbed the used alcohol wipe that
was previously used to clean the thermometer before putting it into the potatoes with the non-gloved right
hand, proceeded to clean the thermometer with the non-gloved right hand, and placed the thermometer
into the seas greens with the gloved left hand. CK 2 grabbed a new alcohol wipe with the non-gloved right
hand, cleaned the thermometer with the non-gloved right hand, and proceeded to put the thermometer with
the gloved left hand into the corn bread. During a concurrent observation and interview on 12/10/2025 at
12:19 p.m. with the DS, the DS stated dietary staff were not supposed to wear jewelry and indicated she
had a watch on and should not be wearing it as particles can fall into the food. The DS stated hand washing
should be done as much as possible, when removing gloves, touching something, and before picking
something up. The DS stated spoons should not be kept in the upper arm pocket due to cross
contamination. The DS stated when checking the temperature of foods, the staff is supposed to have gloves
on both hands and should be wearing gloves when they open the alcohol wipes to sanitize the
thermometer. The DS stated with the thermometer should be cleaned each time the temperature is being
taken. During an interview on 12/11/2025 at 2:11p.m. with the DS, the DS stated if a tray goes out to the
resident, even if the resident does not touch the tray, the items that were on the tray cannot go back into the
fridge.During an interview on 12/11/2025 at 2:54p.m. with the Director of Nursing (DON), the DON stated
hand hygiene is done before doing a procedure, before putting and after removing gloves, or when handling
food before and after. The DON stated hand hygiene is done to prevent the spread of infection and hands
should be completely dry. The DON stated if your hands were wet, you do not wipe your hands on clothes
as the clothes might have unwanted bacteria, before putting and after removing gloves. The DON stated the
lids of the trash should be closed to prevent unwanted flies and smell. The DON stated food items should
be dated as you want to make sure that the food is stored during the appropriate duration of time and
expired food should not be left as it can put the resident's health at risk. During a review of the facility's
Policy and Procedure (P&P), titled Labeling/Date Marking and Safe Storage of Refrigerated & Frozen
Foods revised date 1/1/2018, the P&P indicated any foods removed from original container will be properly
labeled as follows: the name of the food item being stored and the date the food was removed from its
original container and stored. During a review of the facility's P&P Introduction to the Food & Nutrition
Services Department (FNS) undated, the P&P indicated proper sanitation shall be maintained during all
stages of food delivery, storage, preparation, and service. During a review of the facility's P&P Dietary
Directions, Inc. / Nutrition therapy Essentials, Inc. Food Service Policy and Procedures Manual dated 2018,
the P&P indicated under miscellaneous,
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555785
If continuation sheet
Page 12 of 19
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555785
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/12/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Courtyard Care Center
1880 Dawson Avenue
Signal Hill, CA 90806
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
dry beans are good for 1 year. During a review of the facility's P&P Hand washing undated, the P&P
indicated each employee will wash his or her hands frequently to eliminate visible dirt and reduce the
bacterial load. When to wash: After touching hands to the face, hair, or clothing, between working with raw
foods and ready to eat foods, after working with or cleaning dirty equipment or utensils, between glove
changes, between any dirty to clean task. During a review of the facility's P&P Safety and Sanitation
undated, the P&P indicated Food & Nutrition Services employees shall perform job responsibilities in a safe
and sanitary manner. Employees are not allowed to bring personal items including but not limited to cell
phones, purses, make-up bags, etc., into the food service production areas.
Event ID:
Facility ID:
555785
If continuation sheet
Page 13 of 19
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555785
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/12/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Courtyard Care Center
1880 Dawson Avenue
Signal Hill, CA 90806
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0814
Dispose of garbage and refuse properly.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review, the facility failed to dispose of garbage and recyclables
properly by not completely covering two of two trash dumpsters (a large trash container designed to be
emptied into a truck).This deficient practice had a potential to attract flies, insects, and other animals to the
dumpster area placing 56 of 59 facility residents at risk for cross-contamination (a transfer of harmful
bacteria from one place to another) and had the potential to cause nausea, vomiting and diarrhea.
findings:During a concurrent observation and interview on 12/9/2025 at 9:45a.m. with the Dietary
Supervisor (DS) of the garbage area located outside the facility near the kitchen, the DS stated two of two
dumpsters were not completely closed and covered. The DS stated the trash had not been picked up from
Monday 12/8/2025 was still there. The DS stated the trash lids should be closed and indicated if the trash
lid is no closed, bugs can come in and bags can break creating an unsanitary environment. During a review
of Food Code 2017, indicated, 5-501.113 Covering Receptacles and waste handling units for refuse,
recyclables, and returnable shall be kept covered: (A) Inside food establishment if the receptacles and
units: (1) Contain food residue and are not in continuous use; or (2) After they are filled; and 174 (B) With
tight-fitting lids or doors if kept outside the food establishment.During a review of the facility's Policy and
Procedure (P&P), titled Garbage and Trash, undated, the P&P indicated all food waste must be placed in
sealed containers (i.e., plastic bag).
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555785
If continuation sheet
Page 14 of 19
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555785
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/12/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Courtyard Care Center
1880 Dawson Avenue
Signal Hill, CA 90806
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0867
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop
corrective plans of action.
Based on interview and record review the facility's Quality Assurance and Performance Improvement
(QAPI) Committee (group responsible for identifying and responding to quality deficiencies in the facility),
the facility failed to implement the action plan for the performance improvement project (structured efforts to
systematically identify and resolve issues) regarding staff call light response for 56 out of 56 residents.The
deficient practice placed the residents at risk for not receiving the quality treatment necessary to
adequately meet their highest practicable well-being.Findings: During a record review of the facility's QAPI
plan, initiated 8/1/2025, the plan indicated that the facility's call light response was a system issue and an
area of improvement. The QAPI's Program action plan indicated that the Administrator (ADM) and
managers will ask residents about call light response to measure performance improvement. During a
concurrent interview and record review on 12/12/2025 at 9:24 a.m., with the ADM, the facility Angel Daily
Room Rounds were reviewed. The ADM stated the rounds did not indicate the staff interviews of residents
regarding call light response. The ADM stated there was no documented evidence of interviews conducted
that will measure performance improvement. The ADM stated there were missing elements of the project
that indicate QAPI program was being implemented.During a record review of the facility's policy and
procedure (P&P) titled, Quality assurance performance Improvement Program, revised 2/2022, the P&P
indicated the QAPI committee will address specific care and quality issues and implement actions plan to
resolve these issues. The P&P indicated the following:1) QAPI Program is focused on indicators of the
outcomes of care and quality of life for our residents.2) The QAPI plan describes the process for identifying
and correcting quality deficiencies. Key components of this process include:a. Tracking and measuring
performance.b. Establishing goals and thresholds for performance measurement.c. Systematically
analyzing underlying causes of systemic quality deficiencies.d. Implementing corrective action e. Monitoring
or evaluating the effectiveness of corrective action/performance improvement activities and revising as
needed.f. The committee meets to review reports, evaluate data, and monitor results and adjust the plan.
Event ID:
Facility ID:
555785
If continuation sheet
Page 15 of 19
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555785
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/12/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Courtyard Care Center
1880 Dawson Avenue
Signal Hill, CA 90806
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
Based on interview and record review the facility failed to develop and implement a Water Management
Plan (plan that identifies hazardous conditions and steps to take to minimize the growth and spread of
bacteria[germs]) for 56 out of 56 residents. This deficient practice had the potential to expose residents and
staff to Legionella (bacteria that can cause serious lung infections) resulting in pneumonia (lung infection),
hospitalization or even death. Findings: During an interview on 12/10/2025 at 9 a.m., with the Maintenance
Supervisor (MS), the MS stated he just measures water temperatures, makes sure the ice machine was
clean, and there were no other tasks regarding the water management plan. During a concurrent interview
and record review on 12/10/2025 at 9 a.m., with the Infection Prevention Nurse (IPN), the facility's water
management plan was reviewed. The IPN stated there were missing elements to the water management
plan. During an interview on 12/10/2025 at 11 a.m. with the Administrator (ADM) the ADM stated the facility
should complete the water management assessment because it was required. The ADM stated the water
management had no control measures (things you do in the building water systems to limit growth and
spread of legionella such as heating, adding disinfectant or cleaning) applied and how to monitor them,
there were no interventions created if control measures were not met, there was no documentation of all
the activities of the program. During a review of the facility's policy and procedure (P&P) titled, Legionella
Water Management Program, revised 7/2017, the P&P indicated water management plan will have the
following elements: a. An interdisciplinary water management team. b. A detailed description and diagram
of the water system in the facility, including the following:(1) Receiving (where water enters)(2) Cold water
distribution (where does cold water go)(3) Heating.(4) Hot water distribution; and(5) Waste (where waste is
discarded) c. The identification of areas in the water system that could encourage the growth and spread of
Legionella or other waterborne bacteria, including:(1) Storage tanks.(2) Water heaters.(3) Filters.(4)
Aerators (device attached to faucet)(5) Showerheads and hoses.(6) Misters (fire suppression systems that
use very small water droplets to extinguish or control fires), atomizers (device changes water to mist), air
washers (air purification), and humidifiers (device adds moisture to air).(7) Hot tubs.(8) Fountains; and(9)
Medical devices such as CPAP machines (Continuous Positive Airway Pressure machine that treats
breathing problems), etc. d. The identification of situations that can lead to Legionella growth, such as:(1)
Construction(2) Water main breaks(3) Changes in municipal water quality (4) The presence of biofilm or
slime (Germs and the slime they secrete that stick to and grow on any continually moist surface provides
housing, food, and security for many different types of germs, including Legionella), (5) scale or sediment
(the mineral build-up in a water system that uses up disinfectants and supports germ growth and/or
survival)(6) Water temperature fluctuations(7) Water pressure changes(8) Water stagnation (When water
does not flow well; areas of stagnant water encourage biofilm growth and reduce temperature and level of
disinfectant)(9) inadequate disinfection. e. Specific measures used to control the introduction and/or spread
of legionella (e.g., temperature, disinfectants).f. The control limits or parameters that are acceptable and
that are monitored.g. A diagram of where control measures are applied.h. A system to monitor control limits
and the effectiveness of control measures.i. A plan for when control limits are not met and/or control
measures are not effective; andj. Documentation of the program. The P&P indicated the Water Management
Program will be reviewed at least once a year, or sooner if any of the following occur:a. The control limits
are consistently not met.b. There is a major maintenance or water service change.c. There are any disease
cases associated with the water system; ord. There are changes in laws, regulations, standards or
guidelines.
Residents Affected - Many
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555785
If continuation sheet
Page 16 of 19
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555785
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/12/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Courtyard Care Center
1880 Dawson Avenue
Signal Hill, CA 90806
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0881
Implement a program that monitors antibiotic use.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to implement the antibiotic stewardship program (effort to
measure and improve how antibiotics are prescribed by clinicians) for one of three sampled residents
(Resident 39).This deficient practice had the potential to increase antibiotic resistance and provide
antibiotics without justification. Findings: During a review of Resident 39's admission Record, the admission
Record indicated Resident 39 was admitted to the facility on [DATE] with diagnoses including sepsis (a
life-threatening blood infection), osteomyelitis (inflammation of bone or bone marrow, usually due to
infection), end stage renal disease (ESRD-irreversible kidney failure), and dependence on renal dialysis (a
treatment to cleanse the blood of wastes and extra fluids artificially through a machine when the kidney(s)
have failed). During a review of Resident 39's History and Physical (H&P) dated 11/19/2025, the H&P
indicated Resident 39 had the capacity to understand and make decisions. During a review of Resident 39's
Minimum Data Set (MDS - a resident assessment tool), dated 11/20/2025, the MDS indicated Resident 39
had moderate cognitive (ability to learn, reason, remember, understand, and make decisions) impairment,
required setup assistance when eating and for oral hygiene, required moderate assistance (helper does
less than half the effort) for upper and lower body dressing, required maximal assistance (helper does more
than half the effort) for toileting hygiene, and was dependent for bathing. During a review of Resident 39's
Physician Order Summary dated 12/12/2025, the Order Summary indicated an order for Ceftriaxone
Sodium Solution (an antibiotic used to treat bacterial infections) 2 grams (GM- a unit of measurement), use
2 GM intravenously (IV-given through the vein) one time a day for right foot infection for 27 days, with a start
date of 11/19/2025. During an interview on 12/10/2025 at 12:20 p.m. with Resident 39, Resident 39 stated
they are currently receiving antibiotics for the right foot. During a concurrent interview and record review on
12/11/2025 at 1:34p.m. with the Infection Prevention Nurse (IPN), Resident 39's Individual Surveillance
Form for Possible Infection and medical record was reviewed. The IPN stated the purpose of the
surveillance form was to determine if the antibiotic meets the criteria and to prevent the growth of antibiotic
resistant organisms. The IPN stated the screening for Mcgeer's criteria is determined on the paper form
titled Individual Surveillance Form for Possible Infection. The IPN stated if a resident does not meet
Mcgeer's criteria, the facility contacts the physician to inform them. The IPN stated the Individual
Surveillance Form for Possible Infection for Resident 39 dated 11/18/2025 was incomplete and did not
indicate whether Resident 39's Ceftriaxone sodium solution usage met Mcgeer's guidelines for a true
infection or indicate that the physician was notified. The IPN stated a complete screening is done for all
residents on antibiotics. The IPN stated it was unnecessary to inform the physician that the Mcgeer's
criteria was not met if the infection was community acquired and the antibiotic was prescribed by the
hospital. The IPN stated if they do not meet criteria, and the physician decides to continue the antibiotics,
there should be documentation or a note. During an interview on 12/11/2025 at 11:24 a.m. with the Director
of Nursing (DON), the DON stated it is important that all residents on antibiotics are screened using
Mcgeer's criteria on admission for antibiotics stewardship including residents who are prescribed antibiotics
from the hospital. The DON stated if Mcgeer's criteria was not met, the physician should be notified to
prevent unnecessary usage of antibiotics. The DON stated if the physician decides to continue the
antibiotic, there should be documentation that the physician was notified that a resident did not meet
Mcgeer's criteria. During a review of the facility's policy and procedure (P&P), titled Antibiotic Stewardship
Policy, undated, the P&P indicated the facility will implement an antimicrobial stewardship program which
will promote appropriate use of antimicrobials.IP will be responsible for
Residents Affected - Few
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555785
If continuation sheet
Page 17 of 19
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555785
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/12/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Courtyard Care Center
1880 Dawson Avenue
Signal Hill, CA 90806
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0881
Level of Harm - Minimal harm
or potential for actual harm
infection surveillance and MDRO tracking. IP will collect and review data, such as type of antimicrobial
ordered and route of administration, ordering physician, whether appropriate tests such as cultures were
obtained prior to antimicrobial being ordered.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555785
If continuation sheet
Page 18 of 19
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555785
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/12/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Courtyard Care Center
1880 Dawson Avenue
Signal Hill, CA 90806
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0887
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and
staff after education, and properly document each resident and staff member's vaccination status.
Based on interview and record review the facility failed to provide documented COVID-19 (contagious
disease) 2025 to 2026 vaccination (medications used to prevent diseases usually given by injection or by
mouth) status, evidence of provision of education on benefits and potential side effects for all employees,
including physicians. This failure had the potential to result in staff and residents contracting COVID-19
which could cause serious illness, hospitalization, and death. Findings: During a concurrent interview and
record review on 12/10/2025 at 8:10 a.m., with the Infection Prevention Nurse (IPN), the facility's Covid
Staff Vaccination Status, undated, was reviewed. The IPN stated there was no documented evidence for all
staff of education on benefits and side effects was provided and the offering of 2025 to 2026 Covid-19
booster vaccine. The IPN stated the roster did not include physicians and it should include everyone that
has direct access to the residents. During an interview on 12/12/2025 at 7:55 a.m. with the Director of
Nursing (DON), the DON stated all staff need to be educated and offered the current COVID-19 booster.
During a review of the facility's policy and procedure (P&P) titled, Covid-19 Vaccine Immunization for
Residents and HCP, revised 9/2025, the P&P indicated the following:a. The policy is to provide guidance to
the facility in meeting the immunization requirements for educating and administering COVID-19 Vaccine
and boosters to healthcare personnel (HCP).b. HCP were provided with education regarding the benefits of
COVID vaccination and booster potential side effects and adverse events associated with COVID-19
Vaccine and booster.c. The facility keeps a line listing of resident and HCP COVID-19 vaccination status.d.
HCP includes physicians.
Event ID:
Facility ID:
555785
If continuation sheet
Page 19 of 19