F 0558
Reasonably accommodate the needs and preferences of each resident.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review, the facility failed to ensure a call light was accessible
and within reach for one of 20 sample residents (Resident 100). This failure had the potential to result in the
resident's needs not being met. Findings: During observation and concurrent interview on 8/5/25 at 3:25
p.m. in Resident 100's room, Resident 100 was in bed and was requesting for help. Resident 100's call light
was wrapped around the bed side rail and was hanging off the bed. Resident 100's call light was not within
the resident's reach. When asked what she needed help with, Resident 100 stated her incontinent brief
needed to be changed. When asked whether she was able to reach her call light to ask for help, Resident
100 responded, No. During observation and concurrent interview on 8/5/25 at 3:27 p.m., Certified Nursing
Assistant O (CNA O) was instructed to assist Resident 100. When asked how Resident 100's call light
should be positioned, CNA O did not respond. CNA O unwrapped Resident 100's call light from around the
bed side rail and gave it to Resident 100. Review of the facility's undated policy, Call Light, Answering
indicated, When the resident is in bed or confined to a chair be sure the call light is within easy reach of the
resident.
Residents Affected - Few
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 19
Event ID:
555790
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555790
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/11/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Cedar Crest Nursing and Rehabilitation Center
797 E Fremont Avenue
Sunnyvale, CA 94087
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0583
Keep residents' personal and medical records private and confidential.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview and record review, the facility failed to ensure to protect resident's
confidential personal care and medical information for five out of thirteen sampled residents (Resident 92,
96, 26, 45, and 10) when:Personal care instructions were posted visible to public for Residents 92, 96, 26,
and 45;The computer screen was opened and unattended with Resident 10's protected medical information
in a hallway.This deficient practice had the potential to compromise the privacy and confidentiality of above
sampled residents.
Residents Affected - Few
Findings:
1. During an initial room rounds on 8/5/2025 at 9:36 a.m., noted open, handwritten care instruction, No
straw please, on red color cover page, posted below the light fixture on the wall at the head of the bed
(HOB) of Resident 92. This handwritten instruction was not covered and was visible to public in the
resident's room.
Review of Resident 92's face sheet (FS: a document that gives resident's information at a quick glance)
indicated Resident 92 was admitted to facility on 7/23/2025.
During room rounds on 8/5/2025 at 10:04 a.m., noted open and visible, handwritten care instructions,
Spoon sips please, no straw please on a red color cover page, posted on wooden bulletin board near HOB
of Resident 45.
Review of Resident 45's FS indicated Resident 45 was admitted to facility on 10/3/2023.
During room rounds on 8/5/2025 at 10:34 a.m., observed open and visible, handwritten care instructions
indicated, Position of bed in lowest position and extensive assistance with ambulation with a picture of a
bed posting on wooden bulletin board near the HOB of Resident 96.
Review of Resident 96's FS indicated Resident 96 was admitted to facility on 7/22/2025.
During room rounds on 8/5/2025 at 10:39 a.m., observed open and visible, handwritten care instructions,
TSP (teaspoon) only. No Straw Please, on a red color cover page, posted on a wooden bulletin board near
HOB for Resident 26.
Review of Resident 26's FS indicated Resident 26 was admitted to facility on 7/5/2025.
During a concurrent observation and interview with facility's Administrator (ADM) on 8/7/2025 at 1:22 p.m.,
ADM confirmed above open and visible postings for Resident 92, 45, 96 and 26. ADM stated these posted
care instructions for communication for staff, and they were posted inside resident's rooms.
During a concurrent observation and interview with licensed vocational nurse I (LVN I) on 8/11/2025 at
10:11 a.m., LVN I confirmed above postings for Resident 92, 45, 96 and 26 in their rooms and confirmed
not covered. LVN I stated above residents were receiving visitors often if not on daily basis and sit with
residents during their visits inside resident's room. LVN I also stated above postings are visible and open to
the public.
Review of facility's policy and procedures (P&P) titled, Signage and Posting, undated, the P&P
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555790
If continuation sheet
Page 2 of 19
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555790
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/11/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Cedar Crest Nursing and Rehabilitation Center
797 E Fremont Avenue
Sunnyvale, CA 94087
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0583
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
indicated, Signage will be posted so that it is inside of the room where it is not visible to the public.
Examples of signage includes bed height, assistance required, no water pitcher, no use of straws, etc.
2. During an observation on 8/8/25, at 10:20 a.m., after administering medications to Resident 10, licensed
vocational nurse L (LVN L) pushed his medication cart to the nurse station. LVN L parked his medication
cart with his laptop open. Resident 10's Medication Administration Record (MAR) was on the screen. LVN L
walked into Resident 98's room to check his pain level.
During an observation and interview with LVN L on 8/8/25, at 10:22 a.m., he confirmed that he left Resident
10's MAR open on his laptop's screen. LVN L stated he should close Resident 10's MAR and his laptop
before walking away.
Review of the facility's undated policy, Confidentiality of Information and Personal Privacy, indicated, . 1. The
facility will safeguard the personal privacy and confidentiality of all resident personal and medical records.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555790
If continuation sheet
Page 3 of 19
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555790
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/11/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Cedar Crest Nursing and Rehabilitation Center
797 E Fremont Avenue
Sunnyvale, CA 94087
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0641
Ensure each resident receives an accurate assessment.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview, and record review, the facility failed to accurately code the minimum data set (MDS: an
assessment tool) for 1 of 3 sample resident (Resident 34) when Resident 34's MDS assessment did not
reflect status of the resident. This failure had the potential to affect care and interventions for Resident
34.Findings: Review of Resident 34's face sheet (FS: a document that gives a resident's information at a
quick glance) indicated Resident 34 was admitted to facility on 4/14/2021.Review of Resident 34's
diagnoses included atrial fibrillation (an irregular, often rapid heart rate that commonly causes poor blood
flow), diabetes type 2 (a chronic condition that happens with persistent high blood sugar levels) and
congestive heart failure (a chronic condition where the heart muscle is weakened or damaged, making it
difficult for the heart to pump blood effectively).Review of Resident 34's physician orders indicated an order
dated 7/13/2025 for enoxaparin (medication used to treat to prevent the formation of blood clots) 40 MG
(MG: milligram, a unit of mass equal to one thousandth of a gram)/0.4ML (ML: milliliter, a unit of volume,
equal to one-thousandth of a liter) inject subcutaneously (SQ: a method of administering medication by
injecting into the layer just below the skin) one time a day for DVT (deep vein [vein: a blood vessel that
carries blood from body back to heart] thrombosis, a condition where a blood clot forms in a deep vein)
prophylaxis until ambulating well >100 feet.Review of Resident 34's electronic medication administration
record (EMAR: digital system for documenting medication administration) for July and August/2025
indicated Resident 34 received enoxaparin SQ injection at 1340 on 7/13/2025 and every day at 0900 on
7/14/2025 to 8/5/2025.Review of Resident 34's MDS assessment dated [DATE], section N, N0300 for
injections indicated 0 received during the last 7 days or since admission/entry or reentry.During concurrent
record review of Resident 34's EMAR for July and August/2025, MDS assessment dated [DATE], section N,
and interview with facility's MDS coordinator (MDSC) on 8/11/2025 at 9:47 a.m., MDSC confirmed Resident
34 received SQ injections every day starting 7/13/2025. MDSC also confirmed MDS assessment, section N
for injections coded as 0. MDSC stated MDS assessment for injections was not coded accurately for this
resident. MDSC also stated number of injections received during this assessment period should be coded
as 4 not 0. MDSC also stated MDSC will modify this MDS assessment to correct number of injections
received for Resident 34.Review of facility's policy and procedures (P&P) titled, Comprehensive
Assessments undated, the P&P indicated, Comprehensive assessment are conducted in accordance with
criteria and timeframes established in the Resident Assessment Instrument (RAI) User Manual (official
guidance for using the RAI process, ensuring consistent and accurate assessments and care planning).
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555790
If continuation sheet
Page 4 of 19
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555790
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/11/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Cedar Crest Nursing and Rehabilitation Center
797 E Fremont Avenue
Sunnyvale, CA 94087
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0658
Ensure services provided by the nursing facility meet professional standards of quality.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to provide services that meet professional standards for two of
20 residents (8 and 102) when their physician orders for clonazepam (used to treat anxiety - feelings of
fear, worry, nervousness, and unease) and trazodone (used to treat depression - a mental disorder that
negatively affects how the persons feel, think, act, and perceive the world) did not have indication for the
frequency of administration. This failure had the potential to result in Resident 8 and Resident 102 being
overmedicated with medications capable of causing adverse effects.Findings:1. Review of Resident 8's
admission Record indicated she was admitted to the facility on [DATE].Review of Resident 8's physician
order, dated 7/30/25, indicated she had an order for clonazepam 0.5 milligrams (mg, a metric unit of mass)
as needed for anxiety. However, the order had no frequency of administration indicated.During an interview
with the director of nursing (DON) on 8/11/25, at 2:43 p.m., she reviewed Resident 8's clonazepam
physician order and confirmed that the order did not have an indication for the frequency of
administration.2. Review of Resident 102's admission Record indicated she was admitted to the facility on
[DATE].Review of Resident 102's physician order, dated 7/29/25, indicated she had an order for trazodone
50 mg as needed for depression. However, the order had no frequency of administration indicated.During
an interview with the DON on 8/11/25, at 2:40 p.m., she reviewed Resident 102's trazodone physician order
and confirmed that the order did not have an indication for the frequency of administration.Review of the
facility's undated policy, Medication and Treatment Orders, indicated, . 9. Orders for medications must
include: . c. Dosage and frequency of administration .
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555790
If continuation sheet
Page 5 of 19
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555790
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/11/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Cedar Crest Nursing and Rehabilitation Center
797 E Fremont Avenue
Sunnyvale, CA 94087
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0690
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate
catheter care, and appropriate care to prevent urinary tract infections.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review, the facility failed to provide appropriate care and services for one
of seven sampled resident (Resident 26) when Resident 26's foley catheter (F/C: a catheter which inserted
into a bladder [a body organ that stores the urine] and remains in place to drain urine) drain tube was noted
with bloody urine and there was no order to continue use of the F/C. These failures had the potential to
result in urinary tract infection (UTI, an infection cause by a bacteria [germ] that get into the bladder) and ill
effects on the health and well-being of Resident 26.Findings:During an observation on 8/5/2025 at 3:20
p.m., observed Resident 26's F/C drain tube draining red color urine. Review of Resident 26's face sheet
(FS: a document that provides resident's information at a quick glance) indicated Resident 26 was admitted
to facility on 7/5/2025.Review of Resident 26's diagnoses included myocardial infarction (a blockage of
blood flow to the heart muscle), heart failure (a chronic condition in which the heart does not pump blood
as well as it should), atrial fibrillation (an irregular, often rapid heart rate that commonly causes poor blood
flow), and benign prostatic hyperplasia (a condition where the prostate gland [sits below the bladder [body
organ that collects and stores urine] part of male reproductive system, enlarges over time).Review of order
summary report for Resident 26 indicated there was no evidence of documented order to continue use of
F/C for Resident 26.Review of Nursing admission assessment dated [DATE] indicated Resident 26 was
admitted to facility with F/C.Review of Resident 26's care plan for F/C indicated indication of obstructive
uropathy for use of F/C.During an observation and interview with license vocational nurse A (LVN A) on
8/5/2025 at 3:30 p.m., LVN A confirmed bloody urine in F/C drain tube for Resident 26. LVN A stated urine
should be clear and amber color, will follow up with MD (medical doctor) today.During an interview with
facility's director of staff development/infection preventionist consultant (DSD/IP C) on 8/8/2025 at 2:35
p.m., DSD/IP C stated urine should be clear and amber color, will find out why Resident 26's urine was
red.During a concurrent record review of physician orders for Resident 26 and interview with director of
nursing (DON) on 8/11/2025 at 9:12 a.m., DON confirmed Resident 26 admitted to facility on 7/5/2025 with
F/C and there was no physician orders to continue the F/C while in facility. DON stated nursing staff should
have received orders to continue F/C upon admission to facility for Resident 26. During an interview with
DON on 8/11/2025 at 10:30 a.m., DON provided admission nursing assessment which indicated Resident
26 was admitted to facility with F/C. When asked whether this nursing assessment replaced the physician
orders to continue F/C, DON stated No.During an interview with primary care physician (PCP) assigned for
Resident 26 on 8/11/2025 at 11:10 a.m., PCP stated F/C was placed while Resident 26 was in hospital and
admitted to facility with F/C. PCP also stated facility should have an order to continue F/C after resident was
admitted to facility.Review of facility's undated policy and procedure (P&P) titled, Catheter Care, Urinary, the
P&P indicated, Check the urine for unusual appearance (i.e., color, blood, etc.). Notify the physician or
supervisor in the event of bleeding.
Event ID:
Facility ID:
555790
If continuation sheet
Page 6 of 19
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555790
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/11/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Cedar Crest Nursing and Rehabilitation Center
797 E Fremont Avenue
Sunnyvale, CA 94087
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0694
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview and record review, the facility failed to ensure intravenous (IV, refers to
giving medicines or fluids through a needle or tube inserted into a vein) therapy was consistent with
professional standards of practice and in accordance with physician orders when one (Resident 97) out of
two sampled residents had an unlabeled IV site and had no longer Physician Orders for medications to be
administered through IV.This failure had the potential to put Resident 97 at risk for complications related to
intravenous therapy such as phlebitis (inflammation of the vein). Findings:During a concurrent observation
and interview on 8/5/25 at 10:32 a.m. with Licensed Vocational Nurse (LVN) A in Resident 97's room, LVN A
verified Resident 97's IV site on his right hand had no label.During an interview on 8/8/25 at 12:56 p.m. with
the Director of Nursing (DON), the DON stated IV site must be labeled with the date when it was
changed.During an observation on 8/11/25 at 10:55 a.m. in Resident 97's room, Resident 97 still had his IV
on his right hand.During a concurrent interview and record review on 8/11/25 at 2:04 p.m. with the DON,
the DON verified Resident 97 had no physician order for any medications to be administered through IV.
The DON also verified Resident 97's physician order for antibiotic to be administered through IV ended on
8/8/25. The DON verified there was no physician order to remove the IV and there was no documentation
that the nurse informed the physician if IV was still needed.A review of the facility's Policy and Procedure
(P&P) entitled Peripheral and Midline IV Dressing Changes revised June 2025, the P&P indicated, .Steps in
the Procedure:.8.Label dressing with initials and the date and time of dressing change.Reporting.1. Notify
provider, supervisor, and/or oncoming shift of any complications/interventions that were done.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555790
If continuation sheet
Page 7 of 19
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555790
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/11/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Cedar Crest Nursing and Rehabilitation Center
797 E Fremont Avenue
Sunnyvale, CA 94087
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0695
Provide safe and appropriate respiratory care for a resident when needed.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review, the facility failed to ensure the proper care and treatment services
for oxygen (O2, a colorless, odorless gas) use was provided for two of five sampled residents (Residents
29 and 34) when:1. Facility staff did not post an Oxygen in use/No smoking sign on Resident 29's room
entrance door;2. Resident 34's nasal cannula (NC, flexible tubing inserted into the nostrils and connected to
an oxygen source) was not dated.These failures had the potential to compromise the residents' health and
safety.
Residents Affected - Few
Findings:
1. Review of Resident 29's clinical record titled, admission Record, dated 8/8/2025, indicated Resident 29
was admitted to the facility on [DATE] with diagnoses including malignant neoplasm of skin (an abnormal
growth of cells that divide uncontrollably), hypothyroidism (a condition in which the thyroid gland does not
produce enough thyroid hormone) and anxiety disorder (a condition or excessive worry, feelings of fear,
dread, and uneasiness).
Review of Resident 29's physician's order, dated 7/26/25, indicated an order for oxygen (O2) at 2 to 3 liters
per minute (LPM, rate of oxygen administration) via nasal cannula for hypoxia, shortness of breath and
comfort as needed.
During an observation on 8/5/25 at 9:25 a.m., Resident 29 was awake and sitting up in bed with an oxygen
concentrator and nasal cannula not in use at the bedside. There was no oxygen signage displayed at the
entrance of Resident 29's room.
During an interview on 8/9/25 at 12:59 p.m. with the Director of Nursing (DON), the DON confirmed the
signage for, Oxygen in Use, should be posted outside the rooms of all residents receiving oxygen.
2. During an observation on 8/5/2025 at 9:28 a.m., noted Resident 34 was receiving oxygen (O2: colorless,
odorless and tasteless gas, essential for living organisms) via nasal cannula (NC: a plastic medical device
tube that provides supplemental O2 through nose). This NC was undated/unlabeled.
Review of Resident 34's face sheet (FS: a document that gives a resident's information at a quick glance)
indicated Resident 34 was admitted to facility on 4/14/2021.
Review of Resident 34's diagnoses included atrial fibrillation (an irregular, often rapid heart rate that
commonly causes poor blood flow), acute respiratory failure with hypoxia (a severe condition where the
lungs [a pair of body organs in the chest helps to breathe] cannot adequately oxygenate [combine or supply
with oxygen] the blood, leading to dangerously low oxygen levels in the body), and congestive heart failure
(a chronic condition where the heart muscle is weakened or damaged, making it difficult for the heart to
pump blood effectively).
Review of Resident 34's physician order dated 7/12/2025 indicated Oxygen (O2): Change O2 Tubing to
include NC and/or Mask and Storage Bag every week & PRN (as needed). Date Tubing and Bag.
During an observation and interview with license vocational nurse/case manager (LVN/CC) on 8/5/2025 at
9:30 a.m., LVN/CC verified NC for Resident 34 and confirmed NC was not labeled with date. LVN/CC stated
not sure NC should be labeled, wanted to verify with facility's director of nursing (DON).
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555790
If continuation sheet
Page 8 of 19
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555790
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/11/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Cedar Crest Nursing and Rehabilitation Center
797 E Fremont Avenue
Sunnyvale, CA 94087
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0695
Level of Harm - Minimal harm
or potential for actual harm
LVN/CC left the Resident 34's room, came back after few minutes, stated NC should be changed on weekly
basis and should be labeled with date when changed.
During an interview with DON on 8/8/2025 at 12:59 p.m., DON stated NC should be labeled with date when
changed on weekly basis for residents.
Residents Affected - Few
Review of facility's policy and procedure (P&P) tilted, Oxygen Administration, undated, the P&P indicated,
Oxygen tubing and humidifier (a medical device used to add moisture to O2 delivered to residents) will be
changed every 7 days and as needed.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555790
If continuation sheet
Page 9 of 19
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555790
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/11/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Cedar Crest Nursing and Rehabilitation Center
797 E Fremont Avenue
Sunnyvale, CA 94087
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0757
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to ensure one of 6 residents (6) was free from unnecessary
medications when Resident 6 received morphine sulfate (used to treat pain) but was not monitored for the
side effects and not care-planned on the use of the medication. This failure had the potential for the
residents to experience unrecognized adverse effects.Findings:Review of Resident 6's admission Record
indicated she was admitted to the facility on [DATE].Review of Resident 6's physician orders, dated 7/17/25,
indicated she had orders for morphine sulfate 20 milligrams (mg, a metric unit of mass)/milliliter (ml, a
metric unit of volume) give 0.125 ml every 4 hours as needed for moderate pain and give 0.25 ml every 2 or
4 hours as needed for severe pain. However, the review of Resident 6's clinical record did not indicate that
Resident 6 was monitored for the side effects and care-planned on the use of the medication.During an
interview with the director of nursing (DON) on 8/11/25, at 2:36 p.m., she reviewed Resident 6's clinical
record and confirmed that Resident 6 was not monitored for the side effects and was not care-planned on
the use of morphine sulfate.Review of the facility's 2001 policy, Administering Pain Medications, indicated .
7. When opioids are used for pain management, the resident is monitored for medication effectiveness,
adverse effects, and potential overdose.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555790
If continuation sheet
Page 10 of 19
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555790
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/11/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Cedar Crest Nursing and Rehabilitation Center
797 E Fremont Avenue
Sunnyvale, CA 94087
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0759
Ensure medication error rates are not 5 percent or greater.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review, the facility had a medication error rate of 8% when two
medication errors occurred out of 25 opportunities during medication administrations for two out of seven
residents (60 and 98). This failure resulted in medications not given in accordance with the prescriber's
orders which resulted in residents not receiving the therapeutic effects of the medications and the residents'
medications not accounted for.Findings: 1. During a medication pass observation on 8/7/25, at 4:53 p.m.
with licensed vocational nurse G (LVN G), LVN G stated he did not have Artificial Tears Solution (eye drops
used to lubricate dry eyes) on hand to give to Resident 60. Review of Resident 60's physician order, dated
8/8/21, indicated Resident 60 was to receive Artificial Tears Solution one drop in both eyes four times a day
at 9 a.m., 1 p.m., 5 p.m., and 9 p.m.2. During a medication pass observation on 8/8/25, at 9:06 a.m. with
LVN L, LVN L was to administer tramadol (used to relieve moderate to severe pain) 50 milligrams (mg, a
metric unit of mass) one tablet to Resident 98 for his complaint of severe pain, but LVN L dispensed the one
tablet of tramadol 50 mg from Resident 7's bubble pack of tramadol 50 mg to give to Resident 98.During a
concurrent observation and interview with LVN L, he observed and reviewed Resident 7's tramadol 50 mg
bubble pack and counting sheet and confirmed that he dispensed the one tablet of tramadol 50 mg from
Resident 7's bubble pack of tramadol 50 mg to give to Resident 98.Review of the facility's 2003 job
description, Charge Nurse, indicated Duties and Responsibilities - Drug Administration Functions: . Ensure
that prescribed medication for one resident is not administered to another. Ensure that an adequate supply
of floor stock medications, supplies, and equipment is on hand to meet the nursing needs of the residents.
Report needs to the Nurse Supervisor.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555790
If continuation sheet
Page 11 of 19
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555790
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/11/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Cedar Crest Nursing and Rehabilitation Center
797 E Fremont Avenue
Sunnyvale, CA 94087
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted
professional principles; and all drugs and biologicals must be stored in locked compartments, separately
locked, compartments for controlled drugs.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure supplies were stored appropriately
when expired incontinent wash bottle was found in the central supply room. This failure had the potential for
the expired incontinent wash being used on the residents.Findings:On [DATE], at 3:54 p.m., during an
observation in central supply room with central supply coordinator (CSC), one Ca-Rezz incontinent wash
bottle was expired on 3/2025.During a concurrent observation and interview with the CSC, he observed the
Ca-Rezz incontinent wash bottle and confirmed that it was expired, and he would put it away.Review of the
facility's 2001 policy, Medication Labeling and Storage, indicated . 3. If the facility has discontinued,
outdated, or deteriorated medications or biologicals, the dispensing pharmacy is contacted for instructions
regarding returning or destroying these items.
Event ID:
Facility ID:
555790
If continuation sheet
Page 12 of 19
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555790
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/11/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Cedar Crest Nursing and Rehabilitation Center
797 E Fremont Avenue
Sunnyvale, CA 94087
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0804
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review, the facility failed to ensure drinks were served at a safe
and appetizing temperature when cold drinks were served with a temperature higher than 41F (Fahrenheit,
unit of measurement).This failure had the potential to discourage residents from increasing the amount they
eat and drink.Resident census was 80.Findings:During the kitchen tray line observation on 8/7/25 at 12:03
p.m. with the Dietary Supervisor (DS), temperature of cold drinks being served were checked. Milk was
56.7 F and yogurt was 55.8 F. These drinks were kept in a black bin on a movable shelf and kitchen staff
took one from the bin during tray line. DS stated cold drinks must be at temperature below 41 F. DS also
stated it was due to the facility not having ice.A review of facility's policy and procedure (P&P) entitled Meal
Serving Temperatures dated 2023, the P&P indicated, .2.Cold food items shall be held at 41 degrees or
below and served at not greater than temperatures of 45-50 degrees F at bedside or dining room to ensure
serving temperatures are palatable.5. Milk will not remain out of refrigeration during meal service if proper
temperature of 41 degrees F or below cannot be maintained. Milk will be placed in an ice bath in order to
maintain the proper temperature and/or only the amount that is needed will be removed from refrigeration .
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555790
If continuation sheet
Page 13 of 19
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555790
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/11/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Cedar Crest Nursing and Rehabilitation Center
797 E Fremont Avenue
Sunnyvale, CA 94087
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0807
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Ensure each resident receives and the facility provides drinks consistent with resident needs and
preferences and sufficient to maintain resident hydration.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review, the facility failed to ensure to accommodate liquid consistency for
one of five sampled residents (Resident 45). This failure had the potential for decreased meal intake,
negative effect on health and well-being of Resident 45.Findings: During an observation of lunch meal in
dining room on 8/5/2025 at 12:15 p.m., noted Resident 45 lunch meal tray was served with thick
consistency white liquid in a plastic cup, not able to come out of the cup when tilted to the sides. Also noted
flowing consistency apple juice in a plastic cup was in lunch tray. Resident 45 refused to drink thick white
consistency liquid from lunch tray. Resident 45 consumed 3/4th cup of flowing consistency apple juice when
fed by staff.Review of Resident 45's face sheet (FS: a document that gives resident's information at a quick
glance) indicated Resident 45 was admitted to facility on 10/3/2023. Review of Resident 45 diagnoses
included cerebral infarction (occurs when blood vessel supplying the brain is blocked) and dysphagia
(difficulty swallowing food and liquids).Review of Resident 45's order summary report indicated a diet order,
dated 10/3/2023, No Added Salt (NAS) diet pureed texture (soft and blended to smooth texture),
moderately Thick consistency, Honey -Thick Liquids (slightly thicker, similar to honey or milkshake, pours
slowly than nectar-thick) .Review of Resident 45's lunch tray card dated, Tue-[DATE]/25 Lunch, indicated
under Special Diets: Moderately Thick Liquids.During an observation and interview with certified nursing
assistant H (CNA H) on 8/5/2025 at 12:20 p.m., CNA H confirmed thick white liquid in a plastic cup served
for Resident 45 was pudding thick consistency (thickest liquid consistency, resembling the texture of
pudding or mousse) mighty shake (type of nutritional shake designed to provide extra calories and protein
[essential for various bodily functions, must get from foods]) and honey thickened apple juice in Resident
45's lunch tray. CNA H reviewed lunch tray card and stated Resident 45 should have honey thickened
liquids not pudding thickened liquids. CNA H also stated Resident 45 refused pudding thickened mighty
shake because it's too thick to drink.During an interview with dietary supervisor (DS) on 8/5/2025 at 12:31
p.m., DS confirmed Resident 45 was received pudding consistency mighty shake, and honey thick
consistency apple juice for lunch meal. DS stated dietary staff might have mixed too much thickener for
mighty shake than required for consistency. DS also stated dietary staff should have provided honey thick
liquids to Resident 45 as indicated in lunch tray card.During an observation and interview with facility's
speech pathologist (SP: a healthcare professional who evaluates, diagnoses, and treats swallowing
disorders) on 8/5/2025 at 12:35 p.m., SP confirmed mighty shake was pudding consistency. SP stated
Resident 45 had an order for honey thickened liquids. SP also stated Resident 45 should have served
honey thickened liquids, not pudding thickened liquids.During review of facility's undated policy and
procedure (P&P) titled, Therapeutic Diets, the P&P indicated, Thickened liquids will be made with
consistency as ordered by the attending physician. If thickener is used, the manufacturer's instructions will
be followed.
Event ID:
Facility ID:
555790
If continuation sheet
Page 14 of 19
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555790
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/11/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Cedar Crest Nursing and Rehabilitation Center
797 E Fremont Avenue
Sunnyvale, CA 94087
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve
food in accordance with professional standards.
Based on observation, interview and record review, the facility failed to ensure proper sanitation and
maintenance of the ice bin (where ice is stored) when it was found to have black substances in the ice
chute (ice dispenser), green substances on the corner edges, fine grayish particles on the exterior front,
and was not cleaned according to the manufacturer's manual.Due to these systemic failures (as stated
above) with potential to affect all residents and staff who uses and consumes ice from the ice bin, the
facility needed to take immediate action to correct the noncompliance.On 8/6/25 at 7:30 p.m., an Immediate
Jeopardy (IJ, a situation in which the facility's noncompliance with one or more requirements of
participation has caused, or is likely to cause, serious injury, harm, impairment, or death to a resident) was
identified and declared, in the presence of the facility's Administrator (ADM) and their Regulatory and
Operations Advisor (ROA).On 8/8/2025 at 3:18p.m., the IJ was removed after the ADM submitted an
acceptable IJ Removal Plan (IJRP, a plan with interventions to immediately correct the deficient practices),
and after the survey team verified and confirmed the corrective actions while onsite.These failures put
residents and staff who uses and consumes ice from the ice bin at risk for food-borne illnesses. Findings:1.
During a concurrent observation and interview on 8/6/25 at 1:31 p.m. with Dietary Supervisor (DS) and
Environmental Services Director/Maintenance Director (ESD), the facility ice machine was located in the
back patio. DS and ESD verified there were black substances around the opening where the ice gets
dispensed, there were also fine grayish particles on the exterior of the machine and green substance on the
upper left corner of the ice bin, and there was reddish-brown discoloration on the metal rack which catches
the ice. The ESD stated the Maintenance Department cleans the exterior of the ice machine once a week.
The ESD stated that they cannot open the ice bin. The ESD also stated an outside vendor cleans the ice
machine every six months. During a concurrent interview and record review on 8/6/25 at 2:30 p.m. with
ESD and Maintenance Aide (MA), the ESD stated MA cleans the exterior of the ice machine once a week
every Wednesday but had not cleaned it that day (8/6/25) yet. ESD stated that the ice machine had always
been located outside and he would be glad if the machine was put inside the facility because when the
gardener used the blower, the ice machine gets dirty. ESD stated the ice machine is cleaned by an outside
vendor every six months and verified the vendor last performed ice machine cleaning and sanitizing on
1/7/25 and 5/29/25. ESD stated ice machine was not clean enough. ESD further stated the ice should not
be used. During an interview on 8/6/25 at 2:45 p.m., the Director of Nursing (DON) stated staff interviewed
residents and identified the residents (41 residents) who preferred cold water or ice in their pitchers.During
an interview on 8/6/25 at 3:13 p.m., Certified Nursing Assistant (CNA D) stated she handles ice for the
pitchers stored on all medication carts. CNA D stated she replenishes ice for the water and juice pitchers
used during medication pass (administration of medication).During an interview on 8/6/25 at 3:15 p.m.,
Certified Nursing Assistant (CNA B) stated he fills his assigned residents' pitchers with ice from the ice
machine. CNA B stated the ice machine is located outside the facility.During an interview on 8/6/25 at 3:20
p.m., Certified Nursing Assistant (CNA C) stated she fills residents' pitchers with ice as needed from the ice
machine located in the patio outside behind the building.During an interview on 8/6/25 at 4:04 p.m.,
Resident 94 stated she uses ice in her water, iced tea, and soda. She stated facility staff are providing ice
when requested.During an interview and record review on 8/6/25 at 4:09 p.m. with DS, DS stated that the
kitchen department was responsible for checking the ice machine. DS stated that anyone ambulatory (able
to walk) can access the ice machine such as staff, visitors and residents. DS also stated the condition of
the ice machine could put anyone who could access ice
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555790
If continuation sheet
Page 15 of 19
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555790
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/11/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Cedar Crest Nursing and Rehabilitation Center
797 E Fremont Avenue
Sunnyvale, CA 94087
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
from it at risk for food-borne illness. DS verified there was only one ice machine for the facility. DS verified
the kitchen had no log for checking the cleanliness of the ice machine. During an interview on 8/6/25 at
4:12 p.m., Resident 95 stated she uses ice in her water. During an interview on 8/6/25 at 4:31 p.m.,
Licensed Vocational Nurse E (LVN E) stated about 30 percent of the time he got ice from the ice machine in
the patio. LVN E stated the ice was for the residents' drinks or their ice boxes brought from home. He stated
the CNAs get ice for the residents more often. During a phone interview on 8/6/25 at 5:05 p.m. with the
Registered Dietician (RD), RD stated the kitchen department must be responsible for the ice machine
because ice is served to residents. RD stated she does not check the ice machine. RD stated a
contaminated ice machine can cause sickness for anyone who uses the ice. During a concurrent
observation and interview on 8/6/25 5:23 p.m. with DS and ESD, ESD stated staff cleans the exterior of the
ice machine and they do not clean the inside. ESD also stated his staff are not cleaning the area where the
ice is coming out of the machine. During a concurrent interview and record review on 8/7/25 at 11:15 a.m.
with the Administrator (ADM) and ESD, the ADM and ESD verified the top of the ice machine is separate
and had a different model (KY0500A-161) from the ice bin below it (Model SPA310). The ADM and ESD
verified the manufacturer instruction manual the facility follows was for the Model KY0500A-161, the top
part of the ice machine and it indicated the ice machine must be cleaned every six months. The ADM and
ESD verified, the lower part of the ice machine (ice bin), Model SPA310 had a separate instruction manual
and indicated it must be cleaned every month. The ADM and ESD verified, the black substances found
were on Model SPA310 (ice bin). The ADM and ESD verified they do not have the manual for Model
SPA310. During a concurrent observation of the ice machine and interview on 8/7/25 at 2:36 p.m. with
Outside Vendor (OV), OV verified and stated the upper part is the ice machine where the ice is made is
Model KY0500A-161 which is cleaned every six months as per manufacturer's manual and the lower part of
the ice machine called the ice bin, where the ice is stored and dispensed, is Model SPA310 with a different
manufacturer's manual. The OV also verified, the model numbers were indicated at the back of the ice
machine and the ice bin. OV also verified the ice bin was cleaned every six months. During a concurrent
observation of the ice bin and interview on 8/11/25 at 1:57 p.m. with the DS, the DS verified ice was
touching the door of the ice dispenser that had black substance on 8/6/25. Review of the facility's January
2025 to July 2025 Calendars Exterior Cleaning Ice Machine provided by ESD on 8/6/25 at 2:30pm,
calendars indicated maintenance staff performs weekly cleaning only of the exterior part of the ice machine
on Wednesdays since January 2025. Review of US Food Code 2022, .4- 601.11 Equipment, Food-Contact
Surfaces, Nonfood-Contact Surfaces, and Utensils.(A) EQUIPMENT FOOD-CONTACT SURFACES and
UTENSILS shall be clean to sight and touch. (C) Non FOOD-CONTACT SURFACES of EQUIPMENT shall
be kept free of an accumulation of dust, dirt, FOOD residue, and other debris. A review of undated facility
policy and procedure (P&P) entitled Ice Machines and Ice Storage Chests, the P&P indicated, Ice
machines and ice storage/distribution containers will be used and maintained to assure a safe and sanitary
supply of ice.3.Our facility has established procedures for cleaning and disinfecting ice machines and ice
storage chests which adhere to the manufacturer's instructions. The infection preventionist (or designee)
maintains a copy of these procedures. A review of facility policy and procedure (P&P) entitled, Sanitization
revised November 2022, the P&P indicated, .10. Ice machines and ice storage containers are drained,
cleaned and sanitized per manufacturer's instructions.
Event ID:
Facility ID:
555790
If continuation sheet
Page 16 of 19
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555790
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/11/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Cedar Crest Nursing and Rehabilitation Center
797 E Fremont Avenue
Sunnyvale, CA 94087
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure infection control practices were
implemented when:1. The filter of Resident 6's oxygen concentrator was dusty;2. Licensed vocational nurse
M (LVN M) did not cleanse her hands before administering Pataday eye drops (allergy itch relief eye drops)
to Resident 12;3. Licensed vocational nurse N (LVN N) did not cleanse her hands and change gloves
before administering Fluticasone nasal spray (used to relieve allergy symptoms in the nose) to Resident 95;
and4. Unlabeled personal care items in a shared bathroom by multiple residents.Findings:
Residents Affected - Some
1. Review of Resident 6’s admission Record indicated she was admitted to the facility on [DATE]
with chronic obstructive pulmonary disease (COPD, a condition caused by damage to the airways or other
parts of the lung).
Review of Resident 6’s physician order, dated 7/17/25, indicated she has an order for oxygen at 2-4
liters (L, a metric unit of volume) per minute as needed for shortness of breath.
During an observation with LVN M on 8/5/25, at 10:20 a.m., the filter of Resident 6’s oxygen
concentrator was dusty. LVN M confirmed the filter was not clean and stated it should be kept clean.
During an interview with the director of staff development/infection preventionist consultant (DSD/IPC) on
8/8/25, at 10:45 a.m., she stated the filter of the oxygen concentrator should be kept clean and cleansed
every week.
Review of the facility’s user manual, “Oxygen Concentrator,” dated 2016, indicated,
“Remove the filter and clean as needed. Environmental conditions may require more frequent
inspection and cleaning of the filter.”
2. During a medication pass observation on 8/5/25, at 10:25 a.m., Resident 12 held the medication cup in
her hand and administered the oral medications herself. Resident 12 put the medication cup on her
overbed table. LVN M repositioned Resident 12’s medication cup on the overbed table; then without
cleansing her hands, LVN M put on gloves and administered Pataday eye drops to Resident 12.
During a concurrent interview with LVN M, she stated she should cleanse her hands before putting on
gloves to administer Pataday eye drops to Resident 12.
Review of the facility’s policy, “Medication Administration – Eye Drops,” dated
1/2023, indicated, “… Procedures: … 3. Perform hand hygiene.”
3. During a medication pass observation on 8/7/25, at 4:18 p.m., LVN N sanitized her hands, put on gloves,
and repositioned Resident 95 in his bed; then without cleansing her hands and changing gloves, LVN N
administered Fluticasone nasal sprays to Resident 95’s nostrils.
During a concurrent interview with LVN N, she acknowledged that she should clean her hands and change
gloves before administering Fluticasone nasal sprays to Resident 95.
During an interview with the DSD/IPC on 8/8/25, at 10:45 a.m., she stated the licensed nurses should
sanitize their hands and change gloves before administering eye drops or nasal sprays to the residents.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555790
If continuation sheet
Page 17 of 19
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555790
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/11/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Cedar Crest Nursing and Rehabilitation Center
797 E Fremont Avenue
Sunnyvale, CA 94087
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Review of the facility’s policy, “Medication Administration – Nose Drops,” dated
1/2023, indicated, “… Procedures: … 3. Perform hand hygiene.”
4. During an initial room rounds on 8/5/2025 at 9:54 a.m., observed in bathroom between resident’s
room A and B with unlabeled one plastic pink wash basin (a light weight container used for personal care
for residents), one pink plastic bed pan (a shallow, toilet shaped container used for collecting urine and
feces from a resident who unable to get out of the of the bed), two urinals (a portable container designed to
collect urine when access to toilet is limited or with mobility issues with residents), and one kidney shape
plastic pink basin ( a small kidney shape light weight container used for mouth care for residents) with tooth
brush and half used tooth paste tube inside.
During a concurrent observation and interview with certified nursing assistant K (CNA K) on 8/5/2025 at
9:56 a.m., CNA K confirmed above resident's care items unlabeled with resident’s name or room
number and currently all are in use, not new. CNA K also confirmed this bathroom is currently being shared
by four residents from room A and B. CNA K stated without label, there is risk of using these care items for
unassigned resident.
During an interview with director of staff development/infection preventionist consultant (DSD/IP C) on
8/8/2025 at 8:10 a.m., DSD/IP C stated above care items should be labeled. DSD/IP C also stated nursing
staff should have labeled these care items before using them for residents for infection control.
Review of facility’s undated policy and procedure titled, “Cleaning of bed pans and
urinals,” the P&P indicated, “All bed pans and urinals will be marked with resident’s
name for individual use.”
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555790
If continuation sheet
Page 18 of 19
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555790
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/11/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Cedar Crest Nursing and Rehabilitation Center
797 E Fremont Avenue
Sunnyvale, CA 94087
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0908
Keep all essential equipment working safely.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview and record review, the facility failed to maintain equipment in safe
operating and sanitary conditions when:A bedside commode (a portable toilet, chair like structure to
accommodate different user heights)'s metal pipe was found with dark brown patches and paint peeling
off;Sink overflow drain hole area was found with black, white and dark brown spots in room C's
bathroom;Lint filter and lint compartment with lint for dryer 1 and 2.The above failures had the potential to
adversely affect the health and safety of residents in the facility.Findings:1) During an observation on
8/5/2025 at 10:06 a.m., noted bed side commode placed on a toilet commode in a resident (room D)'s
bathroom with dark brown patches and paint peeling off on metal pipe below and behind the seat
cover.During an observation and interview with facility's maintenance aide (MA) on 10:14 a.m., MA
confirmed a bedside commode metal pipe was rusted and painting was feeling off. MA stated this
commode was left outside the facility for long time and caused the rust and paint to come off the metal
pipe. MA also stated it is not safe for residents to use bedside commode with rust. MA removed rusted
bedside commode from bathroom and replaced with a new one. During an interview with facility's director
of nursing (DON) on 8/8/2025 at 9:25 a.m., DON stated it is not ok to use the rusted bedside commode for
residents. She stated it should be replaced with a new commode.2) During an observation on 8/5/2025 at
10:30 a.m., noted in a resident (room C)'s bathroom sink overflow drain hole area was found with black,
white and dark brown spots with sharp edges.During an observation and interview with facility's
maintenance director/environmental services director (MD/ESD) on 8/11/2025 at 8:48 a.m., MD/ESD
confirmed above spots and stated rotten porcelain causing sharp edges. MD/ESD stated this area needs
cleaning. MD/ESD also stated housekeeping staff will clean to see if these spots will come off. MD/ESD
further stated not sure he can fix the rotten porcelain, if not he will replace with a new sink.3) During an
observation of laundry room and interview with laundry staff J (LS J) on 8/11/2025 at 10:50 a.m., observed
lint filter was with thick layer of white lint and patches of lint floating in lint compartment for dryers 1 and 2.
LS J confirmed above findings and stated lint should be cleaned every two hours.During an observation
and interview with MD/ESD on 8/11/2025 at 11:10 a.m., MD/ESD confirmed presence of lint for both
dryers. MD/ESD stated dryers should be lint free. MD/ESD also stated potential for fire if lint not removed of
dryers. During review of facility's undated policy and procedures (P&P) titled, Equipment, the P&P
indicated, The Maintenance Director will evaluate for repair needs and/or replacement.During review of
facility's undated P&P titled, Laundry Room Cleaning Policies and Procedures, the P&P indicated, Clean
Lint Trays: Lint trays under dryers should be cleaned at least daily.
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555790
If continuation sheet
Page 19 of 19