F 0550
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or
her rights.
Based on observation, interview, and record review, the facility failed to provide care in a manner that
maintained or enhanced a resident's dignity and respect in full recognition of their individuality for one of
two sampled residents (Resident 249) when Resident 249's urinary catheter bag (device used to collect
urine drained from the bladder via a urinary catheter [a tube inserted into the bladder through the urethra
(duct that lets urine leave the bladder and body) to allow urine to drain]) was not covered with a privacy bag
(also known as a dignity bag - device used to cover the contents or a urinary catheter bag).
This deficient practice had the potential to negatively affect the resident's psychosocial wellbeing and loss
of dignity.
Findings:
A review of Resident 249's admission Record indicated the facility admitted the resident on 5/31/2024, with
diagnoses including Alzheimer's disease (a brain disorder that slowly destroys memory and thinking skills
and, eventually, the ability to carry out the simplest task), acute kidney failure (abrupt decrease in kidney
function), and retention of urine (a condition in which urine cannot empty from the bladder).
A review of Resident 249's History and Physical (H&P), dated 6/3/2024, indicated the resident can make
needs known but cannot make medical decisions.
A review of Resident 249's Order Summary Report, dated 5/31/2024, indicated an order for indwelling foley
catheter (a hollow, partially flexible tube that collects urine from the bladder and leads to a drainage bag)
16F (catheter size)/10 milliliters (ml, a unit of volume).
During a concurrent observation and interview on 6/4/2024, at 9:18 a.m., with Certified Nursing Assistant 3
(CNA 3), inside Resident 249's room, the resident did not have a privacy cover on his urinary catheter bag.
CNA 3 stated they should have provided a privacy cover for the resident's urinary catheter bag to promote
the resident's dignity.
During an interview on 6/5/2024, at 10:30 a.m., with the Assistant Director of Nursing (ADON), the ADON
stated Resident 249's urinary catheter bag should have a privacy cover to provide dignity and respect to the
resident.
A review of the facility's recent policy and procedure titled, Dignity, last reviewed on 1/15/2024, each
resident shall be cared for in a manner that promotes and enhances his or her sense of
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 73
Event ID:
555791
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555791
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Gardens Healthcare Center
17650 Devonshire Street
Northridge, CA 91325
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0550
Level of Harm - Minimal harm
or potential for actual harm
well-being, level of satisfaction with life, and feelings of self-worth and self-esteem. Demeaning practices
and standards of care that compromise dignity is prohibited. Staff are expected to promote dignity and
assist residents, for example:
a. helping the resident to keep urinary catheter bags covered.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555791
If continuation sheet
Page 2 of 73
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555791
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Gardens Healthcare Center
17650 Devonshire Street
Northridge, CA 91325
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0578
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to
participate in experimental research, and to formulate an advance directive.
Based on interview and record review, the facility failed to offer the resident or their resident representative
assistance with formulating an Advance Directive (AD - a legal document telling the doctor one's wishes
about their healthcare in the event they cannot make the decision for themselves) upon admission to one
out of two sampled residents (Resident 34) investigated during review of advance directive care area.
This deficient practice violated the resident and/or their representative the right to be fully informed of the
option to formulate an AD and had the potential to delay emergency treatment or the potential to force
emergency, life-sustaining procedures against the resident's personal preferences.
Findings:
A review of Resident 34's admission Record indicated the facility admitted the resident on 3/5/2024 with
diagnoses including type 2 diabetes mellitus (a condition in which the body has trouble controlling blood
sugar and using it for energy with hyperglycemia (a condition that happens when there is too much sugar in
the blood).
A review of Resident 34's History and Physical (H&P) dated 3/6/2024, indicated the resident was able to
make her needs known but did not have the capacity to make decisions.
A review of Resident 34's Minimum Data Set (MDS, a standardized assessment and care screening tool),
dated 3/8/2024 indicated the resident had an intact cognition (mental action or process of acquiring
knowledge and understanding) and required set -up or clean up assistance with eating and oral hygiene;
partial/moderate assistance with personal hygiene and bed mobility; totally dependent on staff with all other
activities of daily living (ADLs - basic tasks that must be accomplished every day for an individual to thrive).
During a review of Resident 34's Multidisciplinary Care Conference Form and Social Services Evaluation
on 6/4/2024 at 12:05 p.m., the form and the evaluation did not indicate the AD was discussed with the
resident or the resident representative.
During a concurrent interview and record review on 6/4/2024 at 3:44 p.m., with the Social Services Director
(SSD), reviewed Resident 34's Multidisciplinary Care Conference Form dated 3/13/2024 and Social
Services Evaluation dated 3/13/2024. The SSD verified there was no documented evidence AD was
discussed with the resident or resident representative during the care conference meeting. The SSD stated
it was important to discuss the AD with the residents and/or their representative so that the healthcare team
would be aware of the residents' wishes concerning medical care.
During an interview on 6/5/2024 at 4:00 p.m., the Assistant Director of Nursing (DON) stated the SSD is
responsible for asking the resident and/or representative during admission about the existence of an AD.
The ADON stated assistance with the formulation of AD should have been offered to the resident and/or
representative because they (resident and their representative) have the right to make decisions
concerning medical care and have their decisions respected and honored.
A review of the facility's policy ad procedure titled, Advance Directive, last reviewed 1/15/2024, indicated
AD are honored in accordance with the state law and facility policy. The policy indicated
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555791
If continuation sheet
Page 3 of 73
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555791
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Gardens Healthcare Center
17650 Devonshire Street
Northridge, CA 91325
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0578
the following:
Level of Harm - Minimal harm
or potential for actual harm
Determining the existence of AD:
-
Residents Affected - Few
Prior to or upon admission, the SSD or designee inquires about the existence of any written AD.
The resident or representative is provided with written information concerning the right to refuse or accept
medical or surgical treatment and to formulate an AD if he or she chooses to do so.
Written information is provided in a manner that is easily understood by the resident or representative.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555791
If continuation sheet
Page 4 of 73
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555791
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Gardens Healthcare Center
17650 Devonshire Street
Northridge, CA 91325
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Develop and implement a complete care plan that meets all the resident's needs, with timetables and
actions that can be measured.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 3. A review of
Resident 5's admission Record indicated the facility admitted Resident 5 on 1/25/2021 with diagnoses
including, but not limited to, type two diabetes mellitus (a long-term condition in which the body has trouble
controlling blood sugar and using it for energy), and transient cerebral ischemic attack (a brief episode of
neurological [relating to the brain] dysfunction resulting from an interruption in the blood supply to the brain
or the eye).
A review of Resident 5's MDS, dated [DATE], indicated Resident 5 had moderate cognitive impairment
(difficulty understanding and making decisions), required supervision with eating, and required maximal
assistance or was dependent on facility staff for other activities of daily living, including hygiene, toileting,
and surface to surface transfers.
A review of Resident 5's Order Summary Report, dated 10/25/2023, indicated Resident 5 was ordered
rivaroxaban (also known as Xarelto, medication that thins the blood) oral tablet 2.5 mg, give one tablet by
mouth two times a day for cerebrovascular accident (also known as a stroke, damage to the brain from
interruption of its blood supply) prophylaxis (action taken to prevent disease, especially by specified means
or against a specified disease).
During a concurrent interview and record review with the ADON, on 6/5/2024, at 4:50 p.m., Resident 5's
medical record was reviewed and the ADON confirmed Resident 5 was ordered Xarelto for stroke
prophylaxis on 10/25/2023. The ADON confirmed Resident 5 did not have a care plan for use of Xarelto
and stated it is important to have a care plan for Xarelto use to check for side effects of the medications,
which include bleeding and bruising. The ADON stated if the resident is not checked for side effects, it can
affect the health of the resident and the resident can potentially experience different complications from the
medications. The ADON stated the purpose of care plans is to help nurses determine the goals for the
resident and to determine the kind of interventions to reach the goals of the resident. The ADON further
stated without a care plan, the staff would not be aware of what interventions to implement, and it is a good
practice to have the plan of care in writing to guide the staff.
A review of the facility's policy and procedure (P&P) titled, Care Planning - Interdisciplinary Team, last
reviewed 1/15/2024, indicated the interdisciplinary team is responsible for development of resident care
plans and are based on resident assessments.
A review of the facility's P&P titled, Care Plans, Comprehensive Person-Centered, last reviewed 1/15/2024,
indicated the comprehensive, person centered care plan includes measurable objectives and timeframes,
describes the services that are to be furnished to attain or maintain the resident's highest practicable
physical, mental, and psychosocial well-being, and reflects the currently recognized standards of practice
for problem areas and conditions.
Based on interview and record review, the facility failed to develop and implement a comprehensive
person-centered care plan (CP, a plan for individual's specific health needs and desired health outcomes)
by:
1. Failing to ensure a CP for the use of buspirone (an anxiolytic, a medication used to treat feelings of fear,
dread, uneasiness, or muscle tightness, that may occur as a reaction to stress) was
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555791
If continuation sheet
Page 5 of 73
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555791
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Gardens Healthcare Center
17650 Devonshire Street
Northridge, CA 91325
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
developed and implemented for one of two sampled residents (Resident 29) investigated during review of
psychotropic (medications that affect the mind, emotions, and behavior) / opioid (strong medication to treat
pain) medication side effects care area.
2. Failing to ensure CPs for the use of anticoagulants (a class of medications used to prevent blood clots
[clumps that occurs when blood hardens from a liquid to a solid]) were developed and implemented for one
of one sampled residents (Resident 196) reviewed under the care area anticoagulants and two of five
sampled residents (Resident 5 and 11) investigated during review of area unnecessary medications.
3. Failing to ensure a CP for the use of side rails (a barrier attached to the side of a bed) was developed
and implemented for two out of two sampled residents (Residents 11 and 20) investigated during review of
accidents care area
4. Failing to ensure a CP for urinary catheters (a flexible tube used to empty the bladder and collect urine in
a drainage bag) was developed and implemented for two of two sampled residents (Resident 249 and
Resident 40) investigated during review of urinary catheters care area.
These deficient practices placed the residents at risk for not receiving the necessary services and
treatment to meet their medical, physical, mental, and psychosocial needs.
Findings:
1. A review of Resident 29's admission Record indicated the facility admitted the resident 10/14/2021 and
readmitted the resident on 4/17/2024 with diagnoses that included dementia (general term for loss of
memory, language, problem-solving and other thinking abilities that are severe enough to interfere with
daily life), lack of coordination, and presence of artificial hip joint.
A review of Resident 29's Minimum Data Set (MDS - a standardized assessment and care screening tool)
dated 4/20/2024, indicated the resident was sometimes able to understand others and sometimes was able
to make himself understood. The MDS further indicated the resident was dependent on staff for bathing,
dressing, and toileting.
A review of Resident 29's physician orders indicated an order for buspirone HCL five milligrams (mg, a unit
of measurement) oral tablet, give five mg by mouth two times a day for anxiety manifested by restlessness
leading to shortness of breath, dated 4/28/2024.
During an interview and record review on 6/4/2024 at 4:42 p.m., the Assistant Director of Nursing (ADON)
reviewed Resident 29's physician orders. The ADON stated Resident 29 had a physician order for
buspirone, a psychotropic medication, due to the resident's behavior of restlessness leading to shortness of
breath. The ADON stated psychotropic drugs have side effects and should not be given if they are not
needed.
During a concurrent interview and record review on 6/5/2024 at 11:52 a.m., the Minimum Data Set
Coordinator (MDSC) reviewed Resident 29's physician orders and care plans. The MDSC stated CPs
include interventions based on identified resident problems and goals that are re-evaluated to ensure the
facility is providing the proper care to residents. The MDSC stated CPs are important for the staff to be
aware of the specific needs of the residents and to identify specific medications that affect the residents'
health and safety. The MDSC stated Resident 29 was receiving buspirone, a psychotropic
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555791
If continuation sheet
Page 6 of 73
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555791
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Gardens Healthcare Center
17650 Devonshire Street
Northridge, CA 91325
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
medication. The MDSC stated all psychotropic medication should have a specific CP. The MDSC stated
care plans are important for psychotropic medications to ensure resident behaviors are monitored and the
medication is evaluated for effectiveness. The MDSC stated if there was no CP for a psychotropic
medication it may result in unnecessary medications being administered because of the lack of evaluating
the usage of the medication. The MDSC stated when psychotropic medications are given unnecessarily it
could possibly affect the resident's health and safety due to altered cognition leading to the resident
possibly falling.
During a concurrent interview and record review on 6/5/2024 at 4:47 p.m., the ADON reviewed the facility
policy and procedure regarding CPs. The ADON stated residents should have a resident specific CP for
psychotropic medications due to the need for medication re-evaluation by the physician with the goal of
lowering the medication dose. The ADON stated the CP would indicate that the physician is aware, consent
was obtained for the medication, and behaviors were monitored. The ADON stated if a resident was on a
psychotropic medication without a CP it could affect the resident's condition because the resident's
progress towards achieving the CP goals needs to be reviewed to ensure the resident is being treated
properly. The ADON stated the facility policy and procedure was not followed because the resident did not
have a CP for buspirone.
A review of the facility provided policy and procedure titled, Care Planning - Interdisciplinary Team, last
reviewed 1/15/2024, indicated the interdisciplinary team is responsible for the development of resident care
plans. Resident care plans are developed according to the timeframes and criteria established.
A review of the facility provided policy and procedure titled, Care Plans, Comprehensive Person-Centered,
last reviewed 1/15/2024, indicated a comprehensive, person-centered care plan that includes measurable
objectives and timetables to meet the resident's physical, psychosocial and functional needs is developed
and implemented for each resident. The care plan interventions are derived from a thorough analysis of the
information gathered as part of the comprehensive assessment. The comprehensive care plan describes
the services that are furnished to attain or maintain the resident's highest practicable physical, mental, and
psychosocial well-being. The care plan reflects currently recognized standards of practice for problem areas
and conditions. Assessments of resident's are ongoing and care plans are revised as information about the
resident and the residents' conditions change.
2. A review of Resident 196's admission Record indicated the facility admitted the resident on 4/23/2024
with diagnoses that included fracture (broken bone) of the sacrum (region at the bottom of the spine),
hypertension (high blood pressure), and atrial fibrillation (afib, an irregular and often very rapid heart rhythm
that can lead to blood clots in the heart).
A review of Resident 196's MDS dated [DATE], indicated the resident usually was able to understand others
and usually was able to make herself understood. The MDS further indicated the resident required partial
assistance with oral hygiene and upper body dressing, maximum assistance with lower body dressing and
putting on footwear, and was dependent on staff for bathing and toileting.
A review of Resident 196's physician orders indicated an order for apixaban (an anticoagulant medication),
oral tablet 2.5 mg, give 2.5 mg by mouth two times a day for blood thinner. Dated 4/23/2024.
During a concurrent interview and record review on 6/5/2024 at 11:52 a.m., the MDSC reviewed Resident
196's physician orders and care plans. The MDSC stated CPs include interventions based on identified
resident problems and goals that are re-evaluated to ensure the facility is providing the proper
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555791
If continuation sheet
Page 7 of 73
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555791
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Gardens Healthcare Center
17650 Devonshire Street
Northridge, CA 91325
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
care to residents. The MDSC stated CPs are important for the staff to be aware of the specific needs of the
residents and to identify specific medications that affect the residents' health and safety. The MDSC stated
anticoagulant care plans are used to identify a resident's risk for bleeding with interventions to monitor for
side effects. The MDSC stated Resident 196 had an order for apixaban but did not have an anticoagulant
CP for risk for bleeding. The MDSC stated not having the CP could potentially result in staff failing to
identify the risk of the medication and not having a plan of care to rely on to provide the proper
interventions. The MDSC stated the resident would be at risk for health problems like bleeding and bruising
without the anticoagulant CP.
During a concurrent interview and record review on 6/5/2024 at 4:47 p.m., the ADON reviewed the facility
policy and procedure regarding care plans. The ADON stated the purpose of the care plan was to know the
resident specific goals and interventions for the plan of care. The ADON stated without a CP, the staff would
not be aware of the resident's specific situations related to their diagnoses. The ADON stated the CP is a
guide for the staff in providing resident care. The ADON stated Resident 196 did not have a CP for the use
of apixaban. The ADON stated the importance of the CP was to monitor for side effect of bleeding that
could affect the total health of the resident. The ADON stated the facility policy was not followed because
there was not a CP for Resident 196's use of apixaban.
A review of the facility provided policy and procedure titled, Care Planning - Interdisciplinary Team, last
reviewed 1/15/2024, indicated the interdisciplinary team is responsible for the development of resident care
plans. Resident care plans are developed according to the timeframes and criteria established.
A review of the facility provided policy and procedure titled, Care Plans, Comprehensive Person-Centered,
last reviewed 1/15/2024, indicated a comprehensive, person-centered care plan that includes measurable
objectives and timetables to meet the resident's physical, psychosocial and functional needs is developed
and implemented for each resident. The care plan interventions are derived from a thorough analysis of the
information gathered as part of the comprehensive assessment. The comprehensive care plan describes
the services that are furnished to attain or maintain the resident's highest practicable physical, mental, and
psychosocial well-being. The care plan reflects currently recognized standards of practice for problem areas
and conditions. Assessments of resident's are ongoing and care plans are revised as information about the
resident and the residents' conditions change.
4.a. A review of Resident 11's admission Record indicated the facility admitted the resident on 4/5/2024,
with diagnoses including age-related osteoporosis (bone loss occurs with aging in all adults), dementia,
and gastritis (inflammation of the lining of the stomach).
A review of Resident 11's History and Physical (H&P), dated 4/8/2024, indicated the resident was on
heparin every 8 hours for deep vein thrombosis (DVT, the formation of one or more blood clots in one of the
body's large veins) prophylaxis (ppx, preventive). The H&P indicated the resident had the capacity to make
needs known but cannot make medical decisions.
A review of Resident 11's MDS, dated [DATE], indicated the resident had the ability to make
self-understood and understand others. The resident required substantial to maximal assistance on mobility
and activities of daily living (ADLs) and was on a high-risk drug class anticoagulant and antiplatelet
medications (medications that prevent blood clots from forming).
A review of Physician's Order, dated 5/6/2024, indicated an order for heparin sodium (Porcine, an
anticoagulant medication) injection solution 5000 unit (an amount approximately equivalent to 0.002
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555791
If continuation sheet
Page 8 of 73
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555791
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Gardens Healthcare Center
17650 Devonshire Street
Northridge, CA 91325
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
milligrams [mg, a unit of weight] of pure heparin)/ milliliters (ml, a unit of volume). Inject 1 cubic centimeter
(cc, a unit of volume) subcutaneously (beneath, or under, all the layers of the skin) every 8 hours for DVT
PPX. Rotate (a method to ensure repeated injections are not administered in the same area) sites of
injection.
During an observation on 6/4/2024, at 8:48 a.m., inside Resident 11's room, observed the resident's bed
with half (1/2) right side rail up.
During a concurrent interview and record review on 6/5/2024, at 10:09 a.m., with the ADON, reviewed
Resident 11's Order Summary Report and care plans. The ADON stated there was no documented care
plan for the use of side rail and anticoagulant medication on the resident's medical record. The ADON
stated it was important to have care plans for side rails and heparin use to communicate the interventions
required to properly care for the resident. The ADON stated having a care plan for side rail use can prevent
unusual occurrences such as entrapment (an event in which a patient is caught, trapped, or entangled in
the spaces in or about the bed rail, mattress, or hospital bed frame). The ADON stated having a care plan
for anticoagulant can help prevent the resident from experiencing complications such as bleeding and
bruising.
A review of the facility's recent policy and procedure titled, Care Planning- Interdisciplinary Team, last
reviewed on 1/15/2024, indicated the interdisciplinary team is responsible for the development of resident
care plans. Resident care plans are developed according to the timeframes and criteria established by
438.21.
A review of the facility's recent policy and procedure titled, Care Plans, Comprehensive Person-Centered,
last reviewed on 1/15/2024, indicated the comprehensive, person-centered care plan is developed within
seven (7) days of the completion of the required MDS assessment (Admission, Annual or Significant
Change in Status), and no more than 21 days after admission.
4.b A review of Resident 20's admission Record indicated the facility admitted the resident on 3/6/2024,
with diagnoses including dependence on other enabling machines and devices, lack of coordination, and
muscle weakness.
A review of Resident 20's H&P, dated 4/18/2024, indicated the resident had physical debility, muscle
weakness, and physical deconditioning. The H&P indicated the resident can make needs known but cannot
make medical decisions.
A review of Resident 20's MDS, dated [DATE], indicated the resident usually had the ability to make
self-understood and understand others. The MDS indicated the resident substantial to partial assistance on
mobility and activities of daily living (ADLs).
During an observation on 6/4/2024, at 8:33 a.m., inside Resident 20's room, observed the resident's bed
with half (1/2) side rail up.
During a concurrent interview and record review on 6/5/2024, at 10:09 a.m., with the ADON, reviewed
Resident 20's Order Summary Report and the care plans. The ADON stated there was no documented
care plan on the use of the side rails in the resident's medical record. The ADON stated it was important to
have a care plan for side rail use to communicate the interventions required to properly care for the
resident. The ADON stated having a care plan for side rail use can prevent unusual occurrences such as
entrapment.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555791
If continuation sheet
Page 9 of 73
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555791
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Gardens Healthcare Center
17650 Devonshire Street
Northridge, CA 91325
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
A review of the facility's recent policy and procedure titled, Care Planning- Interdisciplinary Team, last
reviewed on 1/15/2024, indicated the interdisciplinary team is responsible for the development of resident
care plans. Resident care plans are developed according to the timeframes and criteria established by
438.21.
A review of the facility's recent policy and procedure titled, Care Plans, Comprehensive Person-Centered,
last reviewed on 1/15/2024, indicated the comprehensive, person-centered care plan is developed within
seven (7) days of the completion of the required MDS assessment (Admission, Annual or Significant
Change in Status), and no more than 21 days after admission.
5. A review of Resident 249's admission Record indicated the facility admitted the resident on 5/31/2024,
with diagnoses including acute kidney failure (occurs when the kidneys suddenly become unable to filter
waste products from the blood) and retention of urine (a condition in which the body is unable to empty all
the urine from the bladder).
A review of Resident 249's H&P, dated 6/3/2024, indicated the resident can make needs known but cannot
make medical decisions.
A review of Resident 249's Order Summary Report, dated 5/31/2024, indicated an order for indwelling
urinary catheter (a hollow, partially flexible tube that collects urine from the bladder and leads to a drainage
bag) 16 french (F, catheter size)/10 ml.
During an interview and record review on 6/5/2024, at 10:30 a.m., with the ADON, reviewed Resident 249's
Order Summary Report and care plans. The ADON stated there was no documented care plan for urinary
catheter in the resident's medical record. The ADON stated it was important to have a care plan for side rail
use to communicate the interventions required to properly care for the resident. The ADON having a care
plan on indwelling urinary catheter can help guide the healthcare team implement interventions that could
help prevent urinary tract infections associated with the use of urinary catheters.
A review of the facility's policy and procedure (P&P) titled, Care Planning - Interdisciplinary Team, last
reviewed 1/15/2024, indicated the interdisciplinary team is responsible for development of resident care
plans and are based on resident assessments.
A review of the facility's P&P titled, Care Plans, Comprehensive Person-Centered, last reviewed 1/15/2024,
indicated the comprehensive, person centered care plan includes measurable objectives and timeframes,
describes the services that are to be furnished to attain or maintain the resident's highest practicable
physical, mental, and psychosocial well-being, and reflects the currently recognized standards of practice
for problem areas and conditions.
6. A review of Resident 40's admission Record indicated the facility admitted on [DATE], with diagnoses that
included, but not limited to benign prostatic hyperplasia (a condition that enlarges the small reproductive
organ found in males that surrounds the tube that empties the bladder), UTI, and retention of urine.
A review of Resident 40's History and Physical (H&P), dated 5/12/2024, it indicated the resident was
readmitted to facility on 5/9/2024 from a general acute care hospital (GACH) due to a UTI and indwelling
catheter replacement. The H&P indicated the resident had the capacity to understand and make decisions.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555791
If continuation sheet
Page 10 of 73
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555791
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Gardens Healthcare Center
17650 Devonshire Street
Northridge, CA 91325
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
A review of Resident 40's Minimum Data Set (MDS - a standardized assessment and care screening tool),
dated 5/16/2024, it indicated Resident 40 had an indwelling catheter and mild cognitive impairment. The
MDS also indicated Resident 40 required moderate assistance with bed mobility, dressing, and personal
hygiene.
A review of Resident 40's Order Summary Report printed on 6/5/2024, it indicated on 5/10/2024, Resident
40's physician ordered an indwelling catheter 18 French (size of the indwelling catheter) connected to
drainage bag for urinary retention.
A review of Resident 40's Care Plan on 6/4/2024 did not indicate a care plan for Resident 40's indwelling
catheter.
During a concurrent interview and record review on 6/4/2024 at 12:30 p.m. with Assistant Director of
Nursing (ADON), reviewed Resident 40's care plan with the ADON. ADON confirmed there was not an
indwelling catheter care plan for the resident. ADON stated without the care plan, the resident might not
receive the person-centered indwelling catheter care to prevent another UTI and hospitalization. ADON
further stated without the care plan staff might not recognize the signs and symptoms of a UTI, including
confusion and falls.
A review of the facility's Policies and Procedures (P&P) titled Care Planning - Interdisciplinary (people from
different occupation areas working together) Team, revised on 1/15/2024, indicated, The interdisciplinary
team is responsible for the development of resident care plans. Comprehensive, person-centered care
plans are based on resident assessments and developed by an interdisciplinary team.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555791
If continuation sheet
Page 11 of 73
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555791
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Gardens Healthcare Center
17650 Devonshire Street
Northridge, CA 91325
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0658
Ensure services provided by the nursing facility meet professional standards of quality.
Level of Harm - Minimal harm
or potential for actual harm
b. A review of Resident 11's admission Record indicated the facility admitted the resident on 4/5/2024, with
diagnoses including atrial fibrillation (an irregular and often very rapid heart rhythm), heart failure (occurs
when the heart muscle does not pump blood as well as it should), and gastritis (inflammation of the lining of
the stomach).
Residents Affected - Some
A review of Resident 11's History and Physical (H&P), dated 4/8/2024, indicated the resident was receiving
heparin every 8 hours for deep vein thrombosis (DVT, a blood clot that develops within a deep vein in the
body, usually in the leg) prophylaxis (PPX, preventive). The H&P also indicated the resident had the
capacity to make needs known but unable to make medical decisions.
A review of Resident 11's Minimum Data Set (MDS, a standardized assessment and care screening tool),
dated 4/8/2024, indicated the resident had the ability to make self-understood and understand others. The
MDS indicated the resident had moderately impaired cognition (a range of mental processes relating to the
acquisition, storage, manipulation, and retrieval of information) and was on a high drug class medications
anticoagulant (a substance that is used to prevent and treat blood clots in blood vessels and the hear) and
antiplatelet drugs (a group of medicines that stop blood cells [called platelets] from sticking together and
forming a blood clot).
A review of Resident 11's Order Summary Report, on 5/6/2024, indicated an order for heparin sodium
(Porcine) injection solution 500 unit (an amount approximately equivalent to 0.002 mg of pure
heparin)/milliliters (ml, a unit of volume). Inject 1 cubic centimeter (cc, a unit of volume) subcutaneously
every 8 hours for DVT PPX. Rotate sites of injection.
A review of Resident 11's Location of Administration Report for the months of 4/2024 to 5/20204, indicated
heparin was administered on:
4/9/24 at 6:34 a.m. on the Abdomen - Right Lower Quadrant (RLQ)
4/9/24 at 1:45 p.m. on the Abdomen - RLQ
4/9/24 at 9:28 p.m. on the Abdomen - RLQ
4/10/24 at 5:25 a.m. on the Abdomen - RLQ
4/10/24 at 2:08 p.m. on the Abdomen - RLQ
4/11/24 at 5:15 a.m. on the Abdomen - RUQ
4/11/24 at 2:01 p.m. on the Abdomen - RUQ
4/11/24 at 9:54 p.m. on the Abdomen - RUQ
4/12/24 at 5:59 a.m. on the Abdomen - RLQ
4/12/24 at 1:05 p.m. on the Abdomen - RLQ
4/13/24 at 6:15 a.m. on the Abdomen - RLQ
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555791
If continuation sheet
Page 12 of 73
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555791
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Gardens Healthcare Center
17650 Devonshire Street
Northridge, CA 91325
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0658
4/13/24 at 2:12 p.m. on the Abdomen - RLQ
Level of Harm - Minimal harm
or potential for actual harm
4/19/24 at 6:03 p.m. on the Abdomen - RLQ
4/19/24 at 9:36 a.m. on the Abdomen - RLQ
Residents Affected - Some
4/20/24 at 9:05 p.m. on the Abdomen - Left Lower Quadrant (LLQ)
4/21/24 at 6:51 a.m. on the Abdomen - LLQ
4/27/24 at 5:35 a.m. on the Abdomen - RLQ
4/27/24 at 2:43 p.m. on the Abdomen - RLQ
During a concurrent interview and record review on 6/5/2024, at 10:24 a.m., with the Assistant Director of
Nursing (ADON), reviewed Resident 11's Order Summary Report, including the discontinued orders, the
Location of Administration site of heparin injection for the month of 4/2024 to 5/2024. The ADON stated
there were multiple repeated sites of heparin subcutaneous administration between 4/2024 to 5/2024. The
ADON stated the sites of heparin administration should be rotated to prevent bleeding, bruising, and
irritation on the frequently administered sites.
A review of the facility provided manufacturer's guideline on the use of Heparin, with U.S. initial approval in
1939, indicated, to use a different site for each injection. Hemorrhage, including fatal events, has occurred
in patients receiving heparin. Use caution in conditions with increased risk of hemorrhage. Monitor for signs
and symptoms and discontinue if indicative of HIT and HITTS. Most common adverse reactions are
hemorrhage, thrombocytopenia, HIT and HITTS, injection site irritation, general sensitivity reactions, and
elevations of aminotransferase levels.
Based on observation, interview, and record review, the facility failed to ensure licensed nurses provide
care in accordance with professional standards to three (3) of five sampled residents (Resident 34, 11, and
5) investigated during review of insulin use by failing to rotate (a method to ensure repeated injections are
not administered in the same area) subcutaneous (SQ = beneath the skin) insulin (a hormone that lowers
the level of sugar in the blood) administration sites.
This deficient practice had the potential for adverse effect (unwanted, unintended result) of same site
subcutaneous administration of insulin such as lipodystrophy (abnormal distribution of fat), bleeding, and or
bruising.
Cross Reference F760
Findings:
a. A review of Resident 34's admission Record indicated the facility admitted the resident on 3/5/2024 with
diagnoses including type 2 diabetes mellitus (a condition in which the body has trouble controlling blood
sugar and using it for energy with hyperglycemia (a condition that happens when there's too much sugar in
the blood).
A review of Resident 34's History and Physical (H&P) dated 3/6/2024, indicated the resident was able to
make her needs known but did not have the capacity to make decisions.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555791
If continuation sheet
Page 13 of 73
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555791
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Gardens Healthcare Center
17650 Devonshire Street
Northridge, CA 91325
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0658
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
A review of Resident 34's Minimum Data Set (MDS, a standardized assessment and care screening tool),
dated 3/8/2024 indicated the resident had an intact cognition (mental action or process of acquiring
knowledge and understanding) and required set -up or clean up assistance with eating and oral hygiene;
partial/moderate assistance with personal hygiene and bed mobility; totally dependent on staff with all other
activities of daily living (ADLs - basic tasks that must be accomplished every day for an individual to thrive).
The MDS indicated Resident 34 received insulin injections.
A review of Resident 34's Order Summary Report indicated the following orders:
Humalog kwik-pen SQ solution pen injector 100 unit per milliliter (unit/ml - a unit of measurement (insulin
lispro - a short-acting, manmade version of human insulin) inject as per sliding scale: if 71-149 = 0, less
than 70 = give orange juice or glucagon call physician; 150-200 = 2; 201-250 = 4; 251-300 = 7; 301-350 = 7;
301-350 = 10; 351-400 = 12, more than 400 give 14, call physician, SQ before meals and at bedtime for
diabetes.
insulin glargine solution (a form of hormone insulin made in the laboratory used to control the amount of
sugar in the blood of patients with diabetes) 100 unit/ml inject 14 units SQ one time a day for diabetes.
Insulin glargine solution 100 unit/ml inject seven (7) unit SQ at bedtime for diabetes.
A review of Resident 34's care plan on risk for hypoglycemia (low blood sugar) and hyperglycemia related
to diabetes initiated on 3/13/2024 indicated to administer prescribed insulin as ordered.
A review of Resident 34's Location of Administration Report for insulin from 5/2024 to 6/2024 indicated the
following:
-Humalog KwikPen Subcutaneous Solution Pen-injector 100 UNIT/ML was administered on:
05/11/24 06:30 05/11/24 06:24 subcutaneously Abdomen - Right Lower Quadrant - RLQ
05/11/24 11:30 05/11/24 11:57 subcutaneously Abdomen - RLQ
05/16/24 06:30 05/16/24 06:50 subcutaneously Abdomen - RLQ
05/16/24 06:30 05/16/24 06:50 subcutaneously Abdomen - RLQ
05/16/24 11:30 05/16/24 11:20 subcutaneously Abdomen - RLQ
05/18/24 06:30 05/18/24 06:39 subcutaneously Abdomen - RLQ
05/18/24 11:30 05/18/24 11:05 subcutaneously Abdomen - RLQ
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555791
If continuation sheet
Page 14 of 73
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555791
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Gardens Healthcare Center
17650 Devonshire Street
Northridge, CA 91325
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0658
05/22/24 06:30 05/22/24 07:14 subcutaneously Abdomen - Left Upper Quadrant - LUQ
Level of Harm - Minimal harm
or potential for actual harm
05/22/24 11:30 05/22/24 11:50 subcutaneously Abdomen - LUQ
05/28/24 06:30 05/28/24 06:47 subcutaneously Abdomen - RLQ
Residents Affected - Some
05/28/24 11:30 05/28/24 12:53 subcutaneously Abdomen - RLQ
06/02/24 06:30 06/02/24 06:25 subcutaneously Abdomen - Right Upper Quadrant (Abdomen - RUQ)
06/02/24 11:30 06/02/24 12:04 subcutaneously Abdomen - RUQ
06/04/24 11:30 06/04/24 11:29 subcutaneously Abdomen - Left Lower Quadrant (LLQ)
06/05/24 11:30 06/05/24 12:15 subcutaneously Abdomen - LLQ
-Insulin Glargine Solution 100 UNIT/ML was administered on:
05/07/24 21:00 05/07/24 21:21 subcutaneously Abdomen - RLQ
05/11/24 21:00 05/11/24 22:50 subcutaneously Abdomen - RLQ
05/22/24 21:00 05/22/24 21:25 subcutaneously Abdomen - RLQ
During a concurrent interview and record review on 6/05/24 at 4:30 p.m., reviewed Resident 34's Humalog
and Insulin Glargine Location of Administration Sites in the Medication Administration Record (MAR) for the
month of 5/2024 and 6/2024 with the Assistant Director of Nursing (ADON). The ADON verified the
administration sites for the Humalog and Insulin Glargine were not rotated. The ADON stated the
administration sites should have been rotated to prevent bruising, bleeding, and irritation on the site which
may lead to poor absorption of the medication and the resident not getting the required amount of insulin.
A review of the insulin glargine patient package insert provided by the facility, dated 2023, indicated to
change (rotate) injection sites within the area chosen with each dose to reduce the risk of getting
lipodystrophy and localized cutaneous amyloidosis (skin with lumps). The package insert further indicated
to not use the exact same spot for each injection, not inject where the skin has pits, is thickened, or has
lumps, where the skin in tender, bruised, scaly or hard, scars, or damaged skin.
A review of the Humalog manufacturer's guidelines provided by the facility last revised 8/2023, indicated to
rotate the injection site within the same to reduce risk of lipodystrophy and localized cutaneous
amyloidosis.
c. A review of Resident 5's admission Record indicated the facility admitted Resident 5 on 1/25/2021 with
diagnoses including, but not limited to, type two diabetes mellitus (a long-term condition in which the body
has trouble controlling blood sugar and using it for energy), and transient cerebral ischemic attack (a brief
episode of neurological [relating to the brain] dysfunction resulting from an interruption in the blood supply
to the brain or the eye).
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555791
If continuation sheet
Page 15 of 73
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555791
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Gardens Healthcare Center
17650 Devonshire Street
Northridge, CA 91325
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0658
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
A review of Resident 5's Minimum Data Set (MDS - a standardized assessment and care screening tool),
dated 3/13/2024, indicated Resident 5 had moderate cognitive impairment (difficulty understanding and
making decisions), required supervision with eating, and required maximal assistance or was dependent on
facility staff for other activities of daily living, including hygiene, toileting, and surface to surface transfers.
The MDS further indicated Resident 5 was at risk for pressure ulcers and received treatments, including
pressure reducing device for the bed.
A review of Resident 5's Order Summary Report indicated Resident 5 was ordered the following:
On 7/4/2023, Insulin Glargine Solution (a type of insulin) 100 units (a unit of measure) per milliliter (ml - a
unit of measure for volume) inject 10 units subcutaneously at bedtime for diabetes.
On 9/18/2023, Insulin Aspart (also known as NovoLog Solution, a type of insulin) inject subcutaneously two
times a day for type two diabetes.
A review of Resident 5's Medication Administration Record (MAR), dated 5/2024, indicated Resident 5 was
administered the following:
On 5/4/2024, at 6:39 a.m., NovoLog Solution subcutaneously in the left lower quadrant (LLQ) of the
abdomen (area around the stomach).
On 5/4/2024, at 8:25 p.m., NovoLog Solution subcutaneously in the LLQ of the abdomen.
On 5/4/2024, at 8:26 p.m., insulin glargine subcutaneously in the LLQ of the abdomen.
On 5/6/2024, at 8:35 p.m., NovoLog Solution subcutaneously in the right lower quadrant (RLQ) of the
abdomen.
On 5/7/2024, at 6:35 a.m., NovoLog Solution subcutaneously in the RLQ of the abdomen.
On 5/7/2024, at 9:08 p.m., NovoLog Solution subcutaneously in the RLQ of the abdomen.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555791
If continuation sheet
Page 16 of 73
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555791
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Gardens Healthcare Center
17650 Devonshire Street
Northridge, CA 91325
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0658
On 5/9/2024, at 9:19 p.m., insulin glargine subcutaneously in the RLQ of the abdomen.
Level of Harm - Minimal harm
or potential for actual harm
On 5/10/2024, at 8:19 p.m., insulin glargine subcutaneously in the RLQ of the abdomen.
Residents Affected - Some
On 5/13/2024, at 5:39 a.m., NovoLog Solution subcutaneously in the RLQ of the abdomen.
On 5/13/2024, at 8:53 p.m., NovoLog Solution subcutaneously in the RLQ of the abdomen.
On 5/13/2024, at 8:56 p.m., insulin glargine subcutaneously in the RLQ of the abdomen.
On 5/14/2024, at 9:13 p.m., insulin glargine subcutaneously in the RLQ of the abdomen.
On 5/15/2024, at 8:56 p.m., insulin glargine subcutaneously in the RLQ of the abdomen.
On 5/16/2024, at 5:49 a.m., NovoLog Solution subcutaneously in the LLQ of the abdomen.
On 5/16/2024, at 9:23 p.m., NovoLog Solution subcutaneously in the LLQ of the abdomen.
On 5/19/2024, at 8:22 p.m., insulin glargine subcutaneously in the RLQ of the abdomen.
On 5/20/2024, at 10:27 p.m., insulin glargine subcutaneously in the RLQ of the abdomen.
On 5/21/2024, at 6:47 a.m., NovoLog Solution subcutaneously in the LLQ of the abdomen.
On 5/21/2024, at 8:33 a.m., NovoLog Solution subcutaneously in the LLQ of the abdomen.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555791
If continuation sheet
Page 17 of 73
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555791
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Gardens Healthcare Center
17650 Devonshire Street
Northridge, CA 91325
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0658
A review of Resident 5's MAR, dated 6/2024, indicated Resident 5 was administered the following:
Level of Harm - Minimal harm
or potential for actual harm
On 6/1/2024, at 8:43 p.m., NovoLog Solution subcutaneously in the LLQ of the abdomen.
Residents Affected - Some
On 6/1/2024, at 8:54 p.m., insulin glargine subcutaneously in the LLQ of the abdomen.
On 6/2/2024, at 9:05 p.m., NovoLog Solution subcutaneously in the LLQ of the abdomen.
On 6/2/2024, at 9:12 p.m., insulin glargine subcutaneously in the LLQ of the abdomen.
During a concurrent interview and record review with the Assistant Director of Nursing (ADON), on 4:50
p.m., Resident 5's MAR, dated 5/2024 and 6/2024, was reviewed and the ADON confirmed there were
entries in the MAR indicating the injection sites were not rotated. The ADON further stated insulin injections
sites should be rotated and not be injected in the same site because it can potentially lead to bruising,
bleeding, and or lipodystrophy.
A review of the insulin glargine patient package insert provided by the facility, dated 2023, indicated to
change (rotate) injection sites within the area chosen with each dose to reduce the risk of getting
lipodystrophy and localized cutaneous amyloidosis (skin with lumps). The package insert further indicated
to not use the exact same spot for each injection, not inject where the skin has pits, is thickened, or has
lumps, where the skin in tender, bruised, scaly or hard, scars, or damaged skin.
A review of the NovoLog package insert provided by the facility, last revised 2/2023, indicated to rotate the
injection site within the same region from one injection to the next to reduce the risk of lipodystrophy and
localized cutaneous amyloidosis.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555791
If continuation sheet
Page 18 of 73
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555791
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Gardens Healthcare Center
17650 Devonshire Street
Northridge, CA 91325
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0686
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review, the facility failed to ensure residents receive care to
prevent pressure ulcers (localized damage to the skin and/or underlying soft tissue usually over a bony
prominence or related to a medical or other device) for one of one sampled residents investigated under the
pressure ulcer care area (Resident 5) when Resident 5's low air loss mattress (LALM - a pressure reducing
device) was not set according to the manufacturer's guidelines.
Residents Affected - Few
This deficient practice had the potential for the resident to develop pressure ulcers.
Findings:
A review of Resident 5's admission Record indicated the facility admitted Resident 5 on 1/25/2021 with
diagnoses including, but not limited to, type two diabetes mellitus (a long-term condition in which the body
has trouble controlling blood sugar and using it for energy), and transient cerebral ischemic attack (a brief
episode of neurological [relating to the brain] dysfunction resulting from an interruption in the blood supply
to the brain or the eye).
A review of Resident 5's Minimum Data Set (MDS - a standardized assessment and care screening tool),
dated 3/13/2024, indicated Resident 5 had moderate cognitive impairment (difficulty understanding and
making decisions), required supervision with eating, and required maximal assistance or was dependent on
facility staff for other activities of daily living, including hygiene, toileting, and surface to surface transfers.
The MDS further indicated Resident 5 was at risk for pressure ulcers and received treatments, including
pressure reducing device for the bed.
A review of Resident 5's Order Summary Report, dated 6/4/2024, indicated an order for a pressure
redistribution mattress - low air loss every shift for skin management.
A review of Resident 5's Care Plan, dated 2/15/2024, indicated Resident 5 had altered skin integrity related
to pressure ulcer on the sacrum with interventions including, but not limited to, low air loss mattress for skin
management.
A review of Resident 5's Care Plan, dated 2/15/2024, indicated Resident 5 had altered skin integrity related
to pressure ulcer on the right buttock with interventions including, but not limited to, low air loss mattress for
skin management.
A review of Resident 5's Weight Summary, dated 6/4/2024, indicated Resident 5 weighed 195 pounds (a
unit of measure for mass).
During a concurrent observation and interview with Certified Nursing Assistant (CNA) 1, on 6/4/2024, at
8:59 a.m., inside Resident 5's room, CNA 1 confirmed Resident 5 was lying down in bed on a LALM with
the device's weight setting set to 660 pounds to 750 pounds. CNA 1 stated LALM settings should be set to
the resident's weight and if not set correctly, the LALM would not prevent pressure ulcers from occurring.
During an interview with the Director of Staff Development (DSD), on 6/4/2024, at 2:55 p.m., the DSD
stated the LALM should be set to the resident's weight. The DSD further stated if the LALM is not set
correctly, it can potentially lead to skin breakdown and resident discomfort.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555791
If continuation sheet
Page 19 of 73
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555791
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Gardens Healthcare Center
17650 Devonshire Street
Northridge, CA 91325
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0686
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
During an interview with Treatment Nurse (TX) 1, on 6/5/2024, at 11:25 a.m., TX 1 stated Resident 5 is
currently on skin maintenance care and is on a LALM. TX 1 stated the LALM should be set to the resident's
weight. TX 1 further stated if the setting on the LALM is set too high, it can increase the pressure on the
resident's skin and there is a possibility that the resident's pressure ulcer can reopen.
During a concurrent interview and record review with the Assistant Director of Nursing (ADON), on
6/5/2024, at 4:50 p.m., Resident 5's medical record was reviewed and the ADON confirmed Resident 5
weighed 195 pounds and was ordered a LALM. The ADON stated the LALM should be set to the resident's
weight and if the LALM is set incorrectly, there is a potential for the resident's wounds to reopen.
A review of the LALM Manufacturer's Guidelines provided by the facility, undated, indicated users can
adjust the air mattress to a desired firmness according to the resident's weight and comfort.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555791
If continuation sheet
Page 20 of 73
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555791
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Gardens Healthcare Center
17650 Devonshire Street
Northridge, CA 91325
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
Based on observation, interview, and record review the facility failed to ensure residents received adequate
supervision to prevent accidents by failing to ensure medications were not left unattended and readily
available for one of four sampled residents (Resident 196) reviewed under the Accidents care area.
This deficient practice had the potential to result in residents obtaining medication without staff knowledge
resulting in accidental ingestion causing harm to residents.
Findings:
A review of Resident 196's admission Record indicated the facility admitted the resident on 4/23/2024 with
diagnoses that included fracture (broken bone) of the sacrum (region at the bottom of the spine),
hypertension (high blood pressure), immunodeficiency (decreased ability of the body to fight infections and
other diseases) and need for assistance with personal care.
A review of Resident 196's Minimum Data Set (MDS - an assessment and care screening tool) dated
4/26/2024, indicated the resident usually was able to understand others and usually was able to make
herself understood. The MDS further indicated the resident required partial assistance with oral hygiene
and upper body dressing, maximum assistance with lower body dressing and putting on footwear and was
dependent on staff for bathing and toileting.
A review of Resident 196's Self-Administration of Medication Assessment form, dated 4/23/2024, indicated
the resident did not request self-administration of medications and there was no agreement to the terms
and policies for self-administration of medications.
During an observation on 6/4/2024 at 8:54 a.m., Licensed Vocational Nurse 2 (LVN 2) stood at Resident
196's bedside and measured the resident's blood pressure. Observed two pill bottles and one topical gel on
the resident's nightstand.
During an observation on 6/4/2024 at 9:15 a.m., LVN 2 entered Resident 196's room, stood at the
resident's bedside facing the direction of the nightstand, and administered acetaminophen (a medication to
treat pain) to Resident 196. Observed two pill bottles and one topical gel on the resident's nightstand. LVN 2
exited Resident 196's room.
During a concurrent observation and interview on 6/4/2024 at 9:20 a.m. observed Resident 196 lying in
bed. Observed two pill bottles and one topical gel on the resident's nightstand and an additional pill bottle
on the resident's bedside rolling table.
Resident 196 stated the pill bottles belonged to her and the nurses sometimes helped her take them and
sometimes they didn't. Resident 196 stated she takes the pills in the morning for her stomach, and she did
not know what the gel was for.
During a concurrent observation and interview on 6/4/2024 at 9:25 a.m., Certified Nursing Assistant 4 (CNA
4) stood at Resident 196's bedside and stated the following:
1. On Resident 196s nightstand, there was one bottle of Arthro Max gel (a topical medication used
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555791
If continuation sheet
Page 21 of 73
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555791
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Gardens Healthcare Center
17650 Devonshire Street
Northridge, CA 91325
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
to treat pain).
Level of Harm - Minimal harm
or potential for actual harm
2. On Resident 196s nightstand, there was one bottle of vitamin D3 + K2 (a supplement medication)
3. On Resident 196s nightstand, there was on bottle of magnesium citrate (a supplement medication)
Residents Affected - Few
4. On Resident 196s rolling bedside table, there was one bottle of zinc picolinate (a supplement
medication).
CNA 4 further stated she was not sure what the medications were for and maybe the resident's family
brought them. CNA 4 exited Resident 196's room and did not remove the medications from the resident's
bedside.
During a concurrent observation and interview on 6/4/2024 at 9:31 a.m., observed LVN 2 enter Resident
196's room. LVN 2 stated when she was previously in Resident 196's room, she observed bottles on the
nightstand, but she thought the bottles were shampoo and she did not look any further. LVN 2 stated
Resident 196 was not allowed to take medications on her own or to have medications left at her bedside.
LVN 2 stated she would remove the medications. Observed LVN 2 remove three bottles and exited the
resident's room. Observed the Arthro Max topical gel bottle remained on the nightstand.
During a concurrent observation and interview on 6/4/2024 at 9:50 a.m., CNA 4 entered Resident 196's
room and stated the Arthro Max gel bottle remained on the resident's nightstand. CNA 4 exited Resident
196's room without removing the gel.
During a concurrent interview and record review on 6/4/2024 at 9:55 a.m. with the Assistant Director of
Nursing (ADON), reviewed Resident 196's physician orders and progress notes. The ADON stated if a
resident wants to self-administer medications there must be an assessment and a discussion with the
physician, resident and resident's family, and the interdisciplinary team. The ADON stated the resident has
poor safety awareness and did not have an assessment or physicians order for self-administration of
medication and the resident should not have medication left at bedside.
During a concurrent interview and record review on 6/4/2024 at 10 a.m., with Treatment Nurse 1 (TX 1)
reviewed Resident 196's physician orders and stated no topical medications should be left at bedside. TX 1
stated CNAs and nurses should make rounds including resident environment assessment and monitoring
for medications at bedside. TX 1 stated medications should not be left at bedside because residents may
take the medication without a physician's order, and they may overdose or overuse a medication. TX 1
stated Resident 196 had an order for a similar topical medication that may result in overuse if both the
ArthroMax and the facility provided topical medication were both applied.
A review of the facility provided policy and procedure titled, Self-Administration of Medications, last
reviewed 1/15/2024, indicated residents have the right to self-administer medications if the interdisciplinary
team was determined that it is clinically appropriate and safe for the resident to do so. As part of the over-all
evaluation, the staff and practitioner will assess each resident's mental and physical abilities to determine
whether self-administering medications is clinically appropriate for residents. If the team determines that a
resident cannot safely self-administer medications, the nursing staff will administer the resident's
medications. Staff shall identify and give to the charge nurse any medications found at the bedside that are
not authorized for self-administration, for return to the family or responsible party.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555791
If continuation sheet
Page 22 of 73
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555791
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Gardens Healthcare Center
17650 Devonshire Street
Northridge, CA 91325
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
A review of the facility provided policy and procedure titled, Safety Precautions, General, last reviewed
1/15/2024, indicated all personnel shall follow general safety precautions established by the facility. Follow
established safety precautions as well as those that may become necessary or appropriate.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555791
If continuation sheet
Page 23 of 73
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555791
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Gardens Healthcare Center
17650 Devonshire Street
Northridge, CA 91325
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0690
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate
catheter care, and appropriate care to prevent urinary tract infections.
Based on observation, interview, and record review the facility failed to ensure residents who were
incontinent (lacks voluntary control over urination) of bladder (organ in the pelvis that stores urine) received
appropriate treatment and services to prevent urinary tract infections (UTI, common infections that happen
when bacteria infect the urinary tract) for two out of three sampled residents (Resident 249 and 40)
reviewed under the urinary catheter (a tube that is inserted into the bladder, allowing urine to drain) care
area by:
1. Failing to keep Resident 249's urinary catheter tubing from coiling and allowing the contents to flow freely
into the indwelling urinary catheter bag (container that connects to a urinary catheter and collects urine).
2. Failing to keep Resident 249 and Resident 40's indwelling urinary catheter bag from touching the floor.
The deficient practices had the potential for residents to develop catheter associated urinary tract infection
(CAUTI, an infection of the urinary tract caused by a tube [urinary catheter] that has been placed to drain
urine from the bladder [an organ inside the body that stores urine until it is can be excreted]).
Findings:
1. A review of Resident 249's admission Record indicated the facility admitted the resident on 5/31/2024,
with diagnoses including Alzheimer's disease (a brain disorder that slowly destroys memory and thinking
skills and, eventually, the ability to carry out the simplest task), acute kidney failure (abrupt decrease in
kidney function), and retention of urine (a condition in which urine cannot empty from the bladder).
A review of Resident 249's History and Physical (H&P), dated 6/3/2024, indicated the resident can make
needs known but cannot make medical decisions.
A review of Resident 249's Order Summary Report, dated 5/31/2024, indicated an order for indwelling foley
catheter (a hollow, partially flexible tube that collects urine from the bladder and leads to a drainage bag) 16
French (F, catheter size)/10 milliliters (ml, a unit of volume).
During a concurrent observation and interview on 6/4/2024, at 9:18 a.m., with Certified Nursing Assistant 3
(CNA 3), inside Resident 249's room, observed Resident 249's urinary catheter tubing kinked and the bag
touching the floor. CNA 3 stated they should keep the catheter bag off the floor for infection control and the
tubing should be free of kinks so the urine can flow freely.
During an interview on 6/5/2024, at 10:30 a.m., with the Assistant Director of Nursing (ADON), the ADON
stated the urinary catheter should be kept off the floor to prevent ascending infection (the most common
route by which bacteria gain access into the urinary tract) to the resident. The ADON stated the urinary
catheter tubing should be inspected frequently for kinks to prevent backflow of the urine to the bladder that
could result in infection.
A review of the facility's recent policy and procedure titled, Catheter Care, Urinary, last
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555791
If continuation sheet
Page 24 of 73
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555791
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Gardens Healthcare Center
17650 Devonshire Street
Northridge, CA 91325
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0690
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
reviewed on 1/15/2024, indicated the purpose of this procedure is to prevent catheter-associated urinary
tract infections. Check the resident frequently to be sure he or she is not lying on the catheter and to keep
the catheter and tubing free of kinks. Be sure the catheter tubing and drainage bag are kept of the floor.
Provide privacy.
2. A review of Resident 40's admission Record indicated the facility admitted the resident on 5/9/2024, with
the diagnoses that included, but not limited to benign prostatic hyperplasia (a condition that enlarges the
small reproductive organ found in males that surrounds the tube that empties the bladder), UTI, and urine
retention.
A review of Resident 40's History and Physical (H&P), dated 5/12/2024, it indicated the resident was
readmitted to facility on 5/9/2024 from a general acute care hospital (GACH) due to a UTI and indwelling
catheter replacement. The H&P indicated the resident has the capacity to understand and make decisions.
A review of Resident 40's Minimum Data Set (MDS - a standardized assessment and care screening tool),
dated 5/12/2024, it indicated Resident 40 had mild cognitive impairment. The MDS also indicated Resident
40 required moderate assistance with bed mobility, dressing, and personal hygiene.
A review of Resident 40's Order Summary Report printed on 6/5/2024, it indicated on 5/10/2024, Resident
40's physician ordered indwelling catheter 18 French (indwelling catheter size) connected to a drainage bag
for urinary retention and indwelling catheter care every shift.
During an observation on 6/4/2024, at 9:46 a.m., inside Resident 40's room, Physical Therapist (PT) 1 put
Resident 40's indwelling catheter bag onto the floor and assisted the resident into bed from the resident's
wheelchair.
During an interview on 6/4/2024 at 9:50 a.m. with PT 1, PT 1 stated the Resident wanted to get back into
bed quickly and placed the indwelling catheter bag down to expedite (make faster) the transfer from
wheelchair to bed. PT 1 stated the resident is at an increased risk of infection if the indwelling catheter bag
is on the floor.
During an interview on 6/4/2024 with Assistant Director of Nursing (ADON), ADON stated staff must adhere
to standards of practice by keeping the indwelling catheter bag off the floor. ADON further stated Resident
40 could develop a UTI causing confusion, falls and rehospitalization.
A review of the facility's policy and procedure (P&P) titled, Catheter Care, Urinary, last reviewed 1/15/2024,
it indicated, The purpose of this procedure is to prevent catheter-associated urinary tract infections. Be sure
the catheter tubing and drainage bag are kept off the floor.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555791
If continuation sheet
Page 25 of 73
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555791
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Gardens Healthcare Center
17650 Devonshire Street
Northridge, CA 91325
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0694
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to label the intravenous (IV - a tube inserted into
the vein that delivers medication) medication bag and tubing for one of one sampled resident (Resident 36).
Residents Affected - Few
This deficient practice had the potential to increase Resident 36's risk for complications from IV medication
administration such as bacteria growth in the tubing, wrong rate (how fast to give), wrong amount and
wrong time.
Findings:
A review of Resident 36's admission Record indicated the facility admitted on [DATE], with diagnoses that
included, but not limited to malignant neoplasm (cancerous tumor that can spread) of left female breast,
secondary malignant neoplasm (cancerous tumor arising from an existing tumor) of bone, chronic kidney
failure (when kidneys are damaged over time and can't filter blood correctly) and hypercalcemia (when the
calcium level in the blood becomes too high.)
A review of Resident 36's History and Physical (H&P), dated 5/9/2024, it indicated the resident was
admitted to the facility on [DATE] from a general acute care hospital (GACH) due to severe hypercalcemia
associated with chronic kidney failure. The H&P also indicated the resident had the capacity to understand
and make decisions.
A review of Resident 36's Minimum Data Set (MDS - a standardized assessment and care screening tool),
dated 5/11/2024, it indicated Resident 36 had the ability to make self-understood and had the ability to
understand others. The MDS indicated Resident 36 required moderate assistance with bed mobility,
dressing, toilet use, and personal hygiene.
A review of Resident 36's physician's order printed on 5/7/2024, it indicated Resident 36's physician (MD)
ordered on 6/3/2024, Sodium Chloride 0.9% (NaCl - a fluid mixture of water and salt) Use 50 ml/hr
(milliliters per hour) intravenously (IV given through the vein) every shift for hypercalcemia for 2 days until
finished for 2 L (liter).
A review of Resident 36's Abnormal lab Hypercalcemia Care Plan dated 6/3/2024, the care plan indicated
to IV hydrate with NaCl per MD order.
A review of Resident 36's IV site Care Plan dated 6/3/2024, the care plan indicated to change IV tubing for
continuous hydration every 72 hours and label IV tubing with date change.
During an observation, on 6/4/2024, at 8:55 a.m., in Resident 36's room, Resident 36 was bed connected
to a hanging IV medication bag NaCl 500 ml. The IV medication bag was not labeled with the resident's
information, including her name, medication information including any added medication in addition to the
NaCl, how much, how fast to give it, when it was started and by who. The IV tubing connecting the NaCl
bag to Resident 36 was not labeled with the date it was last changed.
During a concurrent observation and interview on 6/4/2024 at 9:05 a.m. with Licensed Vocational Nurse
(LVN) 1 in Resident 36's room, Resident 36's IV medication bag NaCl 500 ml and tubing connected to the
resident did not have a label or date. LVN 1 stated it is dangerous to give any medication
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555791
If continuation sheet
Page 26 of 73
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555791
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Gardens Healthcare Center
17650 Devonshire Street
Northridge, CA 91325
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0694
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
without a label because other staff members would not know what was being given, when it was started or
how much to give.
During an interview on 6/4/2024 at 11:40 a.m. with Assistant Director of Nursing (ADON), ADON stated
nurses must follow the standards of practice and label all medications with the resident's name, room
number, medication name, date, rate, and the amount. ADON further stated without a labeled start date,
other nurses might not know when to change the IV tubing and the resident could develop and infection
from bacteria growth.
A review of the facility's Policy and Procedure titled Continuous Infusion of Medication and Infusions,
revised on 1/15/2024, it indicated, Administration sets used for continuous infusion will be changed every
72 hours. Medication/solution containers must be changed at least every 24 hours.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555791
If continuation sheet
Page 27 of 73
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555791
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Gardens Healthcare Center
17650 Devonshire Street
Northridge, CA 91325
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0700
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a
resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed
consent; and (4) Correctly install and maintain the bed rail.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review the facility failed to assess the risk of entrapment (an event in
which a resident is caught, trapped, or entangled in spaces in or about the bed rail) from side rails
(adjustable metal or rigid plastic bars that attach to the bed) and obtain informed consent from the resident
or the resident representative prior to installation to two of two sampled residents (Residents 11 and 20)
investigated during review of accidents care area.
These deficient practices had the potential to result in the restriction of residents' freedom of movement, a
decline in physical functioning, psychosocial harm, physical harm from entrapment, and death of residents.
Findings:
1. A review of Resident 11's admission Record indicated the facility admitted the resident on 4/5/2024, with
diagnoses including age-related osteoporosis (bone loss occurs with aging in all adults), dementia (the loss
of cognitive functioning, thinking remembering, and reasoning to such an extent that it interferes with a
person's daily life and activities), and abnormal posture.
A review of Resident 11's History and Physical (H&P), dated 4/8/2024, indicated the resident had physical
debility, muscle weakness, and physical deconditioning. The H&P indicated the resident can make needs
known but cannot make medical decisions.
A review of Resident 11's Minimum Data Set (MDS, a standardized assessment and care screening tool),
dated 4/8/2024, indicated the resident had the ability to make self-understood and understand others. The
MDS indicated the resident required substantial to maximal assistance on mobility and activities of daily
living (ADLs).
A review of Resident 11's Order Summary Report did not indicate an order for side rail placement.
During an observation on 6/4/2024, at 8:48 a.m., inside Resident 11's room, observed the resident in bed
with right half (½)side rail up.
During an observation and interview on 6/4/2024, at 12:43 p.m., with the Payroll Staff (PS), inside Resident
11's room, observed the bed of the resident had ½ side rail up with the PS. The PS stated the
½ side rail was up on the resident's bed.
During a concurrent interview and record review on 6/5/2024, at 10:09 a.m., with the Assistant Director of
Nursing (ADON), Resident 11's medical records including assessments, physician orders and informed
consents were reviewed. The ADON stated there was no assessment for risk for entrapment and there was
no informed consent and physician order obtained prior to installation of the side rails. The ADON stated
prior to installation of the side rails there should have been a physician order, a consent for the use of the
side rail, and an assessment for risk for entrapment, to ensure resident safety.
A review of the facility's recent policy and procedure titled, Bed Safety and Bed Rails, last
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555791
If continuation sheet
Page 28 of 73
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555791
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Gardens Healthcare Center
17650 Devonshire Street
Northridge, CA 91325
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0700
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
reviewed on 1/15/2024, resident beds meet the safety specifications established by the Hospital Bed Safety
Workgroup. The use of bed rails is prohibited unless the criteria for use of bed rails have been met.
Additional safety measures are implemented for residents who have been identified as having a higher than
usual risk for injury including bed entrapment (e.g., altered mental status, restlessness, etc.). The use of
bed rails (including temporarily raising the side rails for episodic use during care) is prohibited unless the
criteria for use of bed rails have been met, including attempts to use alternatives, interdisciplinary
evaluation, resident assessment, and informed consent. The resident assessment to determine risk of
entrapment includes, but is not limited to:
a. medical diagnosis, conditions, symptoms, and/or behavioral symptoms;
b. size and weight;
c. sleep habits;
d. medication(s);
e. acute medical or surgical interventions;
f. underlying medical conditions;
g. existence of delirium;
h. ability to toilet self safely;
i. cognition;
j. communication
k. mobility (in and out of bed); and
l. risk of falling.
A review of the facility's recent policy and procedure titled, Safety Precautions, General, last reviewed on
1/15/2024, indicated all personnel shall follow general safety precautions established by this facility. Follow
manufacturer's directions when using chemicals, equipment, and other supplies. Follow established safety
precautions as well as those that may become necessary or appropriate.
A review of the facility provided User-Service Manual Bed Frame 1 (BF 1), undated, indicated the efforts of
the FDA and the HBSW culminated in the FDA's release of recommended guidelines intended to reduce
the risk of entrapment, including dimensional limits for critical gaps and spaces between bed system
components and clinical guidance for assessment and implementation of bed side rails in various health
care settings.
A review of the facility provided User-Service Manual Assist Handle 1 (AH 1), undated, indicated an optimal
bed system assessment should be conducted on each resident by a qualified clinician or medical provider
to ensure maximum safety of the resident. The assessment should be conducted within the context of, and
in compliance with, the state and federal guidelines related to the use of restraints and bed system
entrapment guidance, including the Clinical Guidance for the Assessment and
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555791
If continuation sheet
Page 29 of 73
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555791
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Gardens Healthcare Center
17650 Devonshire Street
Northridge, CA 91325
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0700
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Implementation of Side Rails published by the Hospital Bed Safety Workgroup of the U.S. Food and Drug
Administration.
2. A review of Resident 20's admission Record indicated the facility admitted the resident on 3/6/2024, with
diagnoses including lack of coordination, syncope (fainting or passing out) and collapse, and age-related
osteoporosis.
A review of Resident 20's H&P, dated 4/18/2024, indicated the resident had physical debility, muscle
weakness, and physical deconditioning. The H&P indicated the resident can make needs know but cannot
make medical decisions.
A review of Resident 20's MDS, dated [DATE], indicated the resident usually had the ability to make
self-understood and understand others. The MDS indicated the resident required substantial to partial
assistance on mobility and activities of daily living (ADLs).
A review of Resident 20's Order Summary Report did not indicate an order for side rail placement.
During an observation on 6/4/2024, at 8:48 a.m., inside Resident 20's room, observed the resident's bed
with ½ side rail up on the resident's bed.
During a concurrent interview and record review on 6/5/2024, at 10:09 a.m.,with the Assistant Director of
Nursing (ADON), Resident 40's medical records including assessments, physician orders and informed
consents were reviewed. The ADON stated there was no assessment for risk for entrapment and there was
no informed consent and physician order obtained prior to installation of the side rails. The ADON stated
prior to installation of the side rails there should have been a physician order, a consent for the use of the
side rail, and an assessment for risk for entrapment, to ensure resident safety.
A review of the facility's recent policy and procedure titled, Bed Safety and Bed Rails, last reviewed on
1/15/2024, resident beds meet the safety specifications established by the Hospital Bed Safety Workgroup.
The use of bed rails is prohibited unless the criteria for use of bed rails have been met. Additional safety
measures are implemented for residents who have been identified as having a higher than usual risk for
injury including bed entrapment (e.g., altered mental status, restlessness, etc.). The use of bed rails
(including temporarily raising the side rails for episodic use during care) is prohibited unless the criteria for
use of bed rails have been met, including attempts to use alternatives, interdisciplinary evaluation, resident
assessment, and informed consent. The resident assessment to determine risk of entrapment includes, but
is not limited to:
a. medical diagnosis, conditions, symptoms, and/or behavioral symptoms;
b. size and weight;
c. sleep habits;
d. medication(s);
e. acute medical or surgical interventions;
f. underlying medical conditions;
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555791
If continuation sheet
Page 30 of 73
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555791
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Gardens Healthcare Center
17650 Devonshire Street
Northridge, CA 91325
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0700
g. existence of delirium;
Level of Harm - Minimal harm
or potential for actual harm
h. ability to toilet self safely;
i. cognition;
Residents Affected - Few
j. communication
k. mobility (in and out of bed); and
l. risk of falling.
A review of the facility's recent policy and procedure titled, Safety Precautions, General, last reviewed on
1/15/2024, indicated all personnel shall follow general safety precautions established by this facility. Follow
manufacturer's directions when using chemicals, equipment, and other supplies. Follow established safety
precautions as well as those that may become necessary or appropriate.
A review of the facility provided User-Service Manual BF 1, undated, indicated the efforts of the FDA and
the HBSW culminated in the FDA's release of recommended guidelines intended to reduce the risk of
entrapment, including dimensional limits for critical gaps and spaces between bed system components and
clinical guidance for assessment and implementation of bed side rails in various health care settings.
A review of the facility provided User-Service Manual AH 1, undated, indicated an optimal bed system
assessment should be conducted on each resident by a qualified clinician or medical provider to ensure
maximum safety of the resident. The assessment should be conducted within the context of, and in
compliance with, the state and federal guidelines related to the use of restraints and bed system
entrapment guidance, including the Clinical Guidance for the Assessment and Implementation of Side Rails
published by the Hospital Bed Safety Workgroup of the U.S. Food and Drug Administration.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555791
If continuation sheet
Page 31 of 73
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555791
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Gardens Healthcare Center
17650 Devonshire Street
Northridge, CA 91325
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0726
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way
that maximizes each resident's well being.
Based on observation, interview, and record review, the facility failed to ensure that licensed nurses have
the specific competencies and skill sets necessary to care for residents' needs for one of five sampled
facility staff members reviewed under the sufficient and competent staffing care area (Licensed Vocational
Nurse [LVN] 2) when LVN 2 did not flush Resident 249's gastrostomy tube (GT - a tube inserted through the
wall of the abdomen directly into the stomach used to provide nutrition, hydration, and or medications) via
gravity (method of sending fluids through the GT in a downward direction using the force of gravity) and
verbalized using a slow push method (using a syringe and pushing the plunger slowly to administer
medications or fluids) when administering medications via the GT instead of administering via gravity.
This deficient practice had the potential to cause discomfort for the resident and or cause the GT to
dislodge from the resident.
Cross-reference F755, F759, F842
Findings:
A review of Resident 249's admission Record indicated the facility admitted Resident 249 on 5/31/2024 with
diagnoses including, but not limited to, gastrostomy status (creation of an artificial external opening into the
stomach for nutritional support) and retention of urine.
A review of Resident 249's Physician Progress Note, dated 6/3/2024, indicated Resident 249 can make his
needs known, but cannot make medical decisions, and had a GT.
A review of Resident 249's Order Summary Report indicated Resident 249 was ordered the following:
On 6/1/2024, enteral (involving or passing through the intestine [an organ in the digestive system]) feed
order every shift for GT feeding Osmolite 1.5 (a type of tube feeding formula) at 45 ml per hour for 20 hours
to provide 900 ml per 13,500 calories (a unit of energy, often used to express the nutritional value of foods)
per 24 hours via enteral pump from 2:00 p.m. to 10:00 a.m., or until the dose limit is met.
On 6/1/2024, check placement of GT before beginning a feeding and before administering medications.
On 6/1/2024, flush GT with 30 milliliters (ml - a unit of measure for volume) warm water after medication
administration.
During a concurrent observation and interview with LVN 2, on 6/5/2024, at 9:41 a.m., inside Resident 249's
room, LVN 2 disconnected Resident 249 from their tube feeding. LVN 2 stated she was going to flush the
GT with water to clear the resident's GT. LVN 2 drew up water from a cup using a syringe,
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555791
If continuation sheet
Page 32 of 73
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555791
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Gardens Healthcare Center
17650 Devonshire Street
Northridge, CA 91325
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0726
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
connected the syringe to Resident 249's GT, and pushed the plunger in the syringe and administered water
through Resident 249's GT. LVN 2 stated when administering medications via GT, each medication is
administered separately with a flush of water in between each medication. LVN 2 stated unless specified,
she would not administer GT medications via gravity and would slowly push each medication.
During a concurrent interview and record review with the Director of Staff Development (DSD), on 6/5/2024,
at 3:05 p.m., LVN 2's employee file was reviewed, and the DSD confirmed LVN 2 did not have a skills
checklist for GT medication administration. The DSD stated the facility does not have GT medication
administration as part of the new orientation checklist or the skills checklist. The DSD stated when the
facility has a resident with a GT, the Director of Nursing (DON) will provide an in-service regarding GT
medication administration. The DSD stated the last in-service related to GT medication administration was
conducted on 1/10/2024 and LVN 2 was not present because she was hired on 3/2024. The DSD stated it
is not appropriate to flush the GT via slow push and medications should be administered via gravity to see
if the resident can tolerate the procedure. The DSD further stated pushing medications or fluids via syringe
into a GT can potentially cause discomfort for the residents and possibly dislodge the tubing.
During an interview with the Assistant Director of Nursing (ADON), on 6/5/2024, at 4:50 p.m., the ADON
stated medications administered via GT should be administered via gravity and staff should be aware and
competent on how to administer medications via GT. The ADON further stated if staff are not competent in
administering GT medications via gravity, the staff can potentially cause the resident discomfort, cause the
stomach contents to come out, or can possibly cause the GT to dislodge.
A review of the facility's policy and procedure (P&P) titled, Specific Medication Administration Procedures,
last reviewed 1/15/2024, indicated under the section titled, Enteral Tube Medication Administration, remove
the plunger from the syringe and connect the syringe to the tubing, flush the tube with at least 15 ml of
water prior to medication administration, administer medication by allowing the medication flow down the
tube via gravity.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555791
If continuation sheet
Page 33 of 73
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555791
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Gardens Healthcare Center
17650 Devonshire Street
Northridge, CA 91325
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a
licensed pharmacist.
2. A review of Resident 249's admission Record indicated the facility admitted Resident 249 on 5/31/2024
with diagnoses including, but not limited to, gastrostomy status (creation of an artificial external opening
into the stomach for nutritional support) and retention of urine.
A review of Resident 249's Physician Progress Note, dated 6/3/2024, indicated Resident 249 can make his
needs known, but cannot make medical decisions, and had a gastrostomy tube (GT - a tube inserted
through the wall of the abdomen directly into the stomach used to provide nutrition, hydration, and or
medications).
A review of Resident 249's Order Summary Report, dated 5/31/2024, indicated an order for cholecalciferol
(a medication used to supplement Vitamin D [a nutrient the body needs for building and maintaining healthy
bones]) oral liquid 125 mcg (micrograms - a unit of measure for mass) per milliliter (ml - a unit of measure
for volume), give 125 mcg via GT one time a day for nutritional support.
During a concurrent observation and interview with LVN 2, on 6/5/2024, at 9:41 a.m., outside Resident
249's room, LVN 2 attempted to prepare Resident 249's medications and stated Resident 249 was
scheduled to receive cholecalciferol oral liquid 125 mcg per ml via GT. LVN 2 checked the medication cart
and stated Resident 249's cholecalciferol medication is not in the cart, and she is unable to administer the
resident's medication.
During an interview with the Assistant Director of Nursing (ADON), on 6/5/2024, at 4:50 p.m., the ADON
stated if residents do not receive their medications, they would not get the intended effect of the medication.
The ADON stated the facility should not wait until medications are down to the last tablet or capsule before
it is restocked, and the pharmacy should be notified by staff to reorder medications. The ADON further
stated if a medication is not available in form ordered by the physician, the staff should clarify the order with
the physician.
During an interview with the Operations Manager (OM), on 6/5/2024, at 5:08 p.m., the OM stated the facility
does not keep a stock of cholecalciferol in liquid form and stocks cholecalciferol tablets that are not enteric
coated (a barrier applied to oral medications that prevents its dissolution or disintegration in the stomach
and is contraindicated for crushing).
A review of the facility's policy and procedure (P&P) titled, Medication and Treatment Orders, last reviewed
1/15/2024, indicated orders for medications and treatments will be consistent with principles of safe and
effective order writing. The P&P further indicated drugs that are required to be refilled must be ordered from
the issuing pharmacy not less than three days prior to the last dosage being administered to ensure that
refills are readily available.
Based on observation, interview and record review, the facility failed to provide routine drugs to its residents
and establish a system of records of receipt and disposition of all controlled drugs (substances that have an
accepted medical use, have a potential for abuse, and may also lead to physical or psychological
dependence) in sufficient detail to enable an accurate reconciliation when:
1. The facility failed to ensure licensed nursing staff completed documentation indicating reconciliation (a
system of recordkeeping that ensures an accurate inventory of medications that have been received,
dispensed, and administered) of controlled medications at every change of shift on the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555791
If continuation sheet
Page 34 of 73
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555791
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Gardens Healthcare Center
17650 Devonshire Street
Northridge, CA 91325
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
Controlled Substance / MAR (Medication Administration Record) Change of Shift Audit form for one of one
medication carts (Medication Cart 2) reviewed during the Medication Storage task.
2. The facility failed to administer medication to one of seven sampled residents reviewed during the
medication administration task (Resident 249).
Residents Affected - Some
These deficient practices had the potential for inaccurate reconciliation of controlled medication and placed
the facility at potential for inability to readily identify loss and drug diversion (illegal distribution of
prescription drugs for their use for unintended purposes) of controlled medications and resulted in the
resident not receiving their prescribed medication.
Cross-reference F726, F759, F842
Findings:
1. During a concurrent medication storage observation of Medication Cart 2, interview, and record review
on 6/4/2024 at 4:13 p.m. with Licensed Vocational Nurse 2 (LVN 2) at Medication Cart 2, reviewed the
Controlled Substance / MAR Change of Shift Audit forms dated 5/13/2024 to 6/2/2024. LVN 2 stated at
every change of shift the oncoming and outgoing charge nurse together count all the narcotics and
document on the audit form. LVN 2 stated both the oncoming and outgoing nurse should sign the form. LVN
2 reviewed Controlled Substance / MAR Change of Shift Audit forms dated 5/13/2024 to 6/2/2024 and
noted the following missing entries:
-On 5/13/2024, missing the 3 p.m. oncoming charge nurse signature.
-On 5/13/2024, missing the 11 p.m. outgoing charge nurse signature.
-On 5/17/2024, missing the 3 p.m. outgoing charge nurse signature.
-On 5/20/2024, missing the 3 p.m. oncoming charge nurse signature and missing entry to indicate if the
count was correct.
-On 5/20/2024, missing the 11 p.m. outgoing charge nurse signature.
-On 5/24/2024, missing the 7 a.m. oncoming charge nurse signature and missing entry to indicate if the
count was correct.
-On 5/24/2024, missing the 3 p.m. outgoing charge nurse signature.
-On 5/27/2024, missing the 7 a.m. oncoming charge nurse signature.
-On 5/29/2024, missing the 3 p.m. oncoming charge nurse signature.
-On 5/29/2024, missing the 11 p.m. outgoing charge nurse signature with missing entry to indicate if the
count was correct.
-On 6/2/2024, missing the 11 p.m. outgoing charge nurse signature.
LVN 2 further stated the facility protocol was to count the narcotics and sign the form together at
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555791
If continuation sheet
Page 35 of 73
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555791
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Gardens Healthcare Center
17650 Devonshire Street
Northridge, CA 91325
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
the change of shift when the medication cart is handed off from the outgoing nurse to the oncoming nurse.
LVN 2 stated narcotics are always counted because they are a controlled substance that alters the behavior
and mind of individuals. LVN 2 stated narcotics can also be misused and may go missing and not available
to give to the resident when they are needed.
During a concurrent interview and record review on 6/5/2024 at 9:37 a.m. with the Director of Nursing
(DON) reviewed the facility policy and procedure regarding controlled substances. The DON stated the key
to the narcotics drawer is handed off at the change of every shift when the narcotic count is completed by
the incoming and outgoing nurses. The DON stated receiving the key means the oncoming nurse is taking
the assignment and responsibility for the medication cart The [NAME] stated there is a sign-in and sign-out
sheet to document the transfer of responsibility. The DON stated a blank entry on the sheet means the
nurse failed to document their name during the hand off. The DON stated if it was not documented then it
did not happen. The DON stated a close eye is kept on narcotics because of the possibility of diversion and
for the safety of the public. The DON stated narcotics are prone to abuse and can turn up missing and that
is why it is important to document the transfer. The DON stated the facility policy was not followed when the
nurse failed to document. The DON stated medication could go missing and there may be a delay in care if
the medication is not available for the resident.
A review of the facility provided policy and procedure titled, Controlled Substances, last reviewed
1/15/2024, indicated the facility shall comply with all laws, regulations, and other requirements related to
handling, storage, disposal, and documentation of Schedule II and other controlled substances. Only
authorized licensed nursing and/or pharmacy personnel shall have access to Schedule II controlled drugs
maintained on premises. All keys to controlled substance containers shall be on a single key ring that is
different from any other keys. The charge nurse on duty will maintain the keys to controlled substance
containers. Nursing staff must count controlled medications at the end of each shift. The nurse coming on
duty and the nurse going off duty must make the count together. They must document and report any
discrepancies to the DON. The DON shall investigate any discrepancies in narcotics reconciliation to
determine the cause and identify any responsible parties and shall give the Administrator a written report of
such findings.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555791
If continuation sheet
Page 36 of 73
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555791
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Gardens Healthcare Center
17650 Devonshire Street
Northridge, CA 91325
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0757
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Level of Harm - Minimal harm
or potential for actual harm
b. A review of Resident 11's admission Record indicated the facility admitted the resident on 4/5/2024, with
diagnoses including atrial fibrillation (an irregular and often very rapid heart rhythm), heart failure (occurs
when the heart muscle does not pump blood as well as it should), and gastritis (inflammation of the lining of
the stomach).
Residents Affected - Some
A review of Resident 11's History and Physical (H&P), dated 4/8/2024, indicated the resident received
heparin every 8 hours for deep vein thrombosis (DVT, a blood clot that develops within a deep vein in the
body, usually in the leg) prophylaxis (PPX, preventive). The H&P indicated the resident had the capacity to
make needs known but unable to make medical decisions.
A review of Resident 11's Minimum Data Set (MDS, a standardized assessment and care screening tool),
dated 4/8/2024, indicated the resident had the ability to make self-understood and understand others. The
MDS indicated the resident had moderately impaired cognition (a range of mental processes relating to the
acquisition, storage, manipulation, and retrieval of information) and was receiving anticoagulant (a
substance that is used to prevent and treat blood clots in blood vessels and the hear) and antiplatelet drugs
(a group of medicines that stop blood cells [called platelets] from sticking together and forming a blood
clot).
A review of Resident 11's Order Summary Report, on 6/5/2024, did not indicate any order for monitoring for
adverse effects on the use of an anticoagulant (heparin).
A review of Resident 11's Order Summary Report, dated 5/6/2024, indicated an order for heparin sodium
(Porcine) injection solution 5000 unit (an amount approximately equivalent to 0.002 milligrams [mg, a unit of
weight] of pure heparin)/milliliters (ml, a unit of volume). Inject 1 cubic centimeter (cc, a unit of volume)
subcutaneously (beneath, or under, all the layers of the skin) every 8 hours for DVT ppx. Rotate (a method
to ensure repeated injections are not administered in the same area) sites of injection. The Order Summary
Report did not indicate an order for monitoring for adverse effects on the use of heparin.
During an interview and record review on 6/5/2024, at 10:24 a.m., with the Assistant Director of Nursing
(ADON), reviewed the Resident 11's Order Summary Report, including the discontinued orders, and
Medication Administration Record (MAR). The ADON stated heparin was ordered on 4/5/2024 and
discontinued on 5/6/2024. The ADON stated the order did not include monitoring for adverse effects. The
ADON stated it was important to monitor the resident for adverse effects of heparin and report the adverse
effects (such as bleeding and bruising) to the physician so the physician can taper or discontinue the
medication for the safety of the resident.
A review of the facility provided manufacturer's guideline on the use of Heparin, with U.S. initial approval in
1939, indicated, to use a different site for each injection. Hemorrhage, including fatal events, has occurred
in patients receiving heparin. Use caution in conditions with increased risk of hemorrhage. Monitor for signs
and symptoms and discontinue if indicative of heparin-induced thrombocytopenia (HIT, a severe
complication that can occur in patients exposed to any form or amount of heparin products) and
heparin-induced thrombocytopenia thrombosis syndrome (HITTS). Most common adverse reactions are
hemorrhage, thrombocytopenia, HIT and HITTS, injection site irritation, general sensitivity reactions, and
elevations of aminotransferase levels.
Based on interview and record review, the facility failed to ensure each resident's drug regimen
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555791
If continuation sheet
Page 37 of 73
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555791
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Gardens Healthcare Center
17650 Devonshire Street
Northridge, CA 91325
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0757
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
was free from unnecessary medications to two of two sampled residents (Resident 196 and Resident 11)
investigated during review of anticoagulant (a class of medications used to prevent blood clots [clumps that
occurs when blood hardens from a liquid to a solid]) care area by:
1. Failing to ensure the order for apixaban (an anticoagulant medication) included an adequate indication
(identified, documented clinical rationale for administering a medication) for its use for Resident 196.
2. Failing to ensure adequate monitoring for signs and symptoms for adverse (unwanted) effects of heparin
(an anticoagulant medication) for Resident 11.
This deficient practice had the potential to result in residents in experiencing adverse consequences of the
medications such as impairment or decline in an individual's mental or physical condition or functional or
psychosocial status.
Findings:
a. A review of Resident 196's admission Record indicated the facility admitted the resident on 4/23/2024
with diagnoses that included fracture (broken bone) of the sacrum (region at the bottom of the spine),
hypertension (high blood pressure), and atrial fibrillation (a-fib, an irregular and often very rapid heart
rhythm that can lead to blood clots in the heart).
A review of Resident 196's Minimum Data Set (MDS - an assessment and care screening tool) dated
4/26/2024, indicated the resident usually was able to understand others and usually was able to make
herself understood. The MDS further indicated the resident required partial assistance with oral hygiene
and upper body dressing, maximum assistance with lower body dressing and putting on footwear and was
dependent on staff for bathing and toileting.
A review of Resident 196's physician orders indicated the following orders:
-Apixaban oral tablet 2.5 milligrams (mg, a unit of measurement), give 2.5 mg by mouth two times a day for
blood thinner. Dated 4/23/2024.
During a concurrent interview and record review on 6/5/2024 at 12:08 p.m., with MDSC reviewed Resident
196's physician orders. The MDSC stated the order for apixaban should include a specific resident
condition but Resident 196's order did not include one. The MDSC stated blood thinner is not a medical
condition.
During a concurrent interview and record review on 6/5/2024 at 4:47 p.m., with the Assistant Director of
Nursing (ADON) reviewed Resident 196's physician orders and the facility policy and procedure regarding
medication and treatment orders. The DON stated all resident orders should indicate the type of
medication, the dose (amount), the frequency (when to administer), and the indication the medication is
ordered for. The ADON stated Resident 196's apixaban order did not indicate a resident condition. The
ADON stated the order indicated it was for blood thinner, but it should have indicated a-fib. The ADON
stated blood thinning is the action of the medication, not the specific resident condition. The ADON stated
the admitting nurse reconciles and enters the resident medication orders into the computer and should
have caught this, but it was the responsibility of every nurse administering the medication to notify their
supervisor to have the order changed. The ADON stated it was important for the order to specify and
adequate indication, so the nurse knows exactly what the medication
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555791
If continuation sheet
Page 38 of 73
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555791
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Gardens Healthcare Center
17650 Devonshire Street
Northridge, CA 91325
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0757
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
is treating. The ADON stated the facility policy was not followed because there was no resident condition
indicated on the apixaban order.
A review of the facility provided policy and procedure titled, Medication and Treatment Orders, last reviewed
1/15/2024, indicated orders for medications and treatments will be consistent with principles of safe and
effective order writing. Medications shall be administered only upon the written order of a person duly
licensed and authorized to prescribe such medications in this state. Orders for medications must include
the clinical condition or symptoms for which the medication is prescribed.
Event ID:
Facility ID:
555791
If continuation sheet
Page 39 of 73
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555791
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Gardens Healthcare Center
17650 Devonshire Street
Northridge, CA 91325
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0758
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated,
prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic
medications are only used when the medication is necessary and PRN use is limited.
Based on interview and record review the facility failed to ensure each resident's medication regimen was
managed and monitored to promote the resident's highest practicable mental, physical, and psychosocial
well-being to four out of four sampled residents (Resident 39, 29, 23, and 148)) selected for unnecessary
medications review by failing to:
1.a. Ensure the order for (PRN) lorazepam (a psychotropic medication that affects the mind, emotions, and
behavior) was limited to a 14-day duration unless longer timeframe was deemed appropriate by the
attending physician for Resident 39.
1.b. Identify and define specific measurable target behaviors (behavior that is targeted for change) related
to the use of lorazepam for Resident 39.
2. Complete and document monitoring for behavioral manifestations for the use of buspirone (an anxiolytic,
a medication used to treat feelings of fear, dread, uneasiness that may occur as a reaction to stress) for
Resident 29.
3.a. Ensure the physician's orders include the appropriate indication, indicate specific target behaviors and
specific adverse effects to monitor for the use of quetiapine (antipsychotic - a type of drug used to treat
symptoms of psychosis [a condition of the mind that results in difficulties determining what is real and what
is not real]) for Resident 23.
b. Ensure informed consent was obtained from the resident and/or their representative prior to
administration of quetiapine for Resident 23
4. Ensure the physician's orders include specific target behaviors and adverse side effects to monitor for the
use of citalopram (an antidepressant - a type of prescription medicine to treat) for Resident 148.
These deficient practices placed patients at risk for experiencing adverse effects related to their
psychotropic (medications that affect brain activities associated with mental processes and behavior)
medication therapy possibly leading to impairment or decline in their mental or physical condition or
functional or psychosocial status.
Findings:
1.a&b A review of Resident 39's admission Record indicated the facility admitted the resident on 5/8/2024,
with diagnoses including acute respiratory failure (a condition where there is not enough oxygen or too
much carbon dioxide in the body) with hypoxia (low level of oxygen in the body) and emphysema (a type of
lung disease that causes breathlessness).
A review of Resident 39's History and Physical (H&P), dated 5/9/2024, indicated the resident had history of
anxiety and was receiving lorazepam PRN. The H&P indicated the resident had the capacity to understand
and make decisions.
A review of Resident 39's Minimum Data Set (MDS, a standardized assessment and care screening
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555791
If continuation sheet
Page 40 of 73
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555791
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Gardens Healthcare Center
17650 Devonshire Street
Northridge, CA 91325
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0758
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
tool), dated 5/11/2024, indicated the resident had the ability to make self-understood and understand
others. The MDS indicated the resident had moderately impaired cognition (a range of mental processes
relating to the acquisition, storage, manipulation, and retrieval of information).
A review of Resident 39's Order Summary Report, dated 5/8/2024, indicated an order for lorazepam oral
tablet 1 milligram (mg, a unit of weight) (Lorazepam). Give 1 tablet by mouth every 8 hours as needed for
anxiety.
A review of Resident 39's Care plan titled, High risk for black box warning signs (the highest safety-related
warning that medications can have assigned by the Food and Drug Administration) and symptoms related
to the use of Ativan, initiated on 5/8/2024, indicated an intervention to limit dosages and durations to the
minimum required.
During a concurrent interview and record review on 6/5/2024, at 9:21 a.m., with the Assistant Director of
Nursing (ADON), reviewed Resident 39's Physician's Orders and Medication Administration Record (MAR).
The ADON stated the physician's order for lorazepam was not limited to 14 days and did not indicate
specific behaviors to monitor. The ADON stated PRN psychotropic medications should be limited to 14 days
unless the medication was deemed by the physician after evaluation of the resident, that it is appropriate for
the medication to be extended beyond 14 days to prevent residents from receiving unnecessary
medication. The ADON further stated the physician order should include specific behaviors related to
anxiety to monitor so the staff can effectively monitor the resident.
A review of the facility's recent policy and procedure titled, Psychotropic Medication Use, last reviewed on
1/15/2024, indicated psychotropic medications are not prescribed or given in a PRN basis unless that
medication is necessary to treat a diagnosed specific condition that is documented in the clinical record.
a. PRN orders for psychotropic medications are limited to 14 days.
Residents receiving psychotropic medications are monitored for adverse consequences.
A review of the facility's recent policy and procedure titled, Antipsychotic Medications Use, last reviewed on
1/15/2024, indicated antipsychotic medications will be prescribed at the lowest possible dosage for the
shortest period of time and are subject to gradual dose reduction and re-review. The need to continue PRN
orders for psychotropic medications beyond 14 days requires that the practitioner document the rationale
for the extended order. The duration of the PRN order will be indicated in the order. PRN orders for
antipsychotic medications will not be renewed beyond 14 days unless the healthcare practitioner has
evaluated the resident for the appropriateness of the medication.
2. A review of Resident 29's admission Record indicated the facility admitted the resident on 10/14/2021
and readmitted the resident on 4/17/2024 with diagnoses that included dementia (general term for loss of
memory, language, problem-solving and other thinking abilities that are severe enough to interfere with
daily life), lack of coordination, and presence of artificial hip joint.
A review of Resident 29's Minimum Data Set (MDS - an assessment and care screening tool) dated
4/20/2024, indicated the resident was sometimes able to understand others and sometimes able to make
himself understood. The MDS further indicated the resident was dependent on staff for bathing, dressing,
and toileting.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555791
If continuation sheet
Page 41 of 73
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555791
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Gardens Healthcare Center
17650 Devonshire Street
Northridge, CA 91325
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0758
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
A review of Resident 29's physician orders indicated an order for buspirone HCL five milligrams (mg, a unit
of measurement) oral tablet, give five mg by mouth two times a day for anxiety manifested by restlessness
leading to shortness of breath, dated 4/28/2024.
During an interview and record review on 6/4/2024 at 4:42 p.m., with the Assistant Director of Nursing
(ADON) reviewed Resident 29's physician orders, Medication Administration Record for June 2024, and
progress notes. The ADON stated Resident 29 had a physician order for buspirone, a psychotropic
medication administered due to the resident's manifested behavior of restlessness leading to shortness of
breath. The ADON stated psychotropic medications are monitored for side effects and behaviors. The
ADON stated behaviors should be monitored because psychotropic drugs have side effects and should not
be given if they are not needed. The ADON stated there was no documentation for monitoring for Resident
29's buspirone behavior manifestations of restlessness leading to shortness of breath.
During a concurrent interview and record review on 6/5/2024 at 9:37 a.m., the Director of Nursing reviewed
the facility policy and procedure regarding psychotropic medications. The DON stated psychotropic
medications affect the cerebral (brain) system and there are many side-affects that may occur. The DON
stated resident behaviors requiring psychotropic medication use should be monitored and documented in
the Medication Administration Record (MAR) with ongoing assessments in order to determine if the
medication is affective or not with the ultimate goal for the resident to be stabilized on the lowest possible
dose (amount of medication). The DON stated decreasing the medication dose could decrease the risk of
side effects. The DON stated psychotropic medications in higher doses could lead to sedation affecting the
resident. The DON stated the admission nurse and all nurses that administer medication are responsible for
ensuring there is a physician's order to monitor resident behaviors requiring psychotropic medication. The
DON stated the facility policy for psychotropic medications was not followed because there was no
monitoring for Resident 29's behaviors.
During a concurrent interview and record review on 6/5/2024 at 11:52 a.m., the Minimum Data Set
Coordinator (MDSC) reviewed Resident 29's physician orders and care plans. The MDSC stated Resident
29 was receiving buspirone, a psychotropic medication. The MDSC stated all psychotropic medication
should have behavior monitoring. The MDSC stated it was important to ensure resident behaviors are
monitored and the medication is evaluated for effectiveness. The MDSC stated the lack of monitoring and
evaluating the usage of the medication may result in unnecessary psychotropic medications being
administered. The MDSC stated when psychotropic medications are given unnecessarily it could affect the
resident's health and safety due to altered cognition leading to the resident possibly falling.
A review of the facility provided policy and procedure titled, Psychotropic Medication Use, last reviewed
1/15/2024, indicated residents will not receive medications that are not clinically indicated to treat a specific
condition. A psychotropic medication is any medication that affects the brain activity associated with mental
processes and behavior. Anti-anxiety medications are subject to prescribing, monitoring, and review
requirements specific to psychotropic medications. Psychotropic medication management includes
adequate monitoring for efficacy and adverse consequences; and preventing adverse consequences.
Consideration of the use of any psychotropic medication is based on comprehensive review of the resident.
This includes evaluation of the resident's sign and symptoms in order to identify underlying causes.
Residents on psychotropic medications receive gradual dose reductions in an effort to discontinue these
medications. When determining whether to initiate, modify, or discontinue medication therapy, the IDT
conducts evaluation of the resident's signs and symptoms.
3.a&b. A review of Resident 23's admission Record indicated the facility admitted the resident on 4/25/2024
with diagnoses including vascular dementia (refers to changes to memory, thinking, and
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555791
If continuation sheet
Page 42 of 73
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555791
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Gardens Healthcare Center
17650 Devonshire Street
Northridge, CA 91325
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0758
Level of Harm - Minimal harm
or potential for actual harm
behavior resulting from conditions that affect the blood vessels in the brain), repeated falls, and generalized
muscle weakness.
A review of Resident 23's History and Physical (H&P) dated 4/28/2024, indicated the resident can make his
needs known and did not have the capacity to make medical decisions.
Residents Affected - Some
A review of Resident 23's Minimum Data Set (MDS, a standardized assessment and care screening tool),
dated 4/28/2024, indicated the resident had moderately impaired cognition (mental action or process of
acquiring knowledge and understanding) and required supervision with eating and oral hygiene;
substantial/maximal assistance with toileting and bathing; partial/moderate assistance with personal
hygiene; dependent on staff with all other activities of daily living (ADLs - basic tasks that must be
accomplished every day for an individual to thrive). The MDS indicated Resident 23 received an
antipsychotic medication.
A review of Resident 23's Order Summary Report indicated the following orders dated 4/25/2024:
- quetiapine fumarate oral tablet 100 milligrams (mg - a unit of measurement) (quetiapine fumarate) give
200 mg by mouth in the morning for dementia.
- quetiapine fumarate oral tablet 300 mg (quetiapine fumarate) give 300 mg by mouth at bedtime for
dementia.
A review of Resident 23's psychiatrist (a medical doctor who can diagnose and treat mental health
conditions) consultation notes dated 5/7/2024, indicated to continue quetiapine 200 mg every morning and
300 mg at bedtime for psychosis (collection of symptoms that affect the mind, where there has been some
loss of contact with reality) manifested by combative behavior striking out at staff.
A review of Resident 23's care plan on resident use of quetiapine fumarate oral tablet initiated on 4/27/2024
with target date of 7/27/2024 indicated the following interventions:
- Administer psychotropic medications as ordered by physician. Monitor for side effects and effectiveness
every shift.
- Educate the resident/family/caregivers about risks, benefits, and the side effects and/or toxic symptoms of
psychotropic medication being given.
- Monitor/document/report as needed any adverse reactions of psychotropic medications: unsteady gait,
tardive dyskinesia, extrapyramidal side effects (EPS - drug-induced movement disorders such as shuffling
gait, rigid muscles, shaking), frequent falls, refusal to eat, difficulty swallowing, dry mouth, depression,
suicidal ideations, social isolation, blurred vision, diarrhea, fatigue, insomnia, loss of appetite, weight loss,
muscle cramps nausea, vomiting, behavior symptoms not usual to the person
- Monitor/record occurrence of target behavior symptoms and document per facility protocol.
During an interview on 6/5/2024 10:20 a.m., with Pharmacist 1 (Pharm 1), Pharm 1 stated the dementia
diagnosis for the use of quetiapine was not correct. Pharm 1 stated there was no physician's order to
monitor for adverse side effects and indicate the specific target behaviors to monitor for the use of
quetiapine. Pharm 1 stated she missed to write a recommendation for a physician's order to
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555791
If continuation sheet
Page 43 of 73
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555791
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Gardens Healthcare Center
17650 Devonshire Street
Northridge, CA 91325
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0758
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
monitor adverse side effects and episodes of specific behavior every shift when she conducted the Monthly
Medication Regimen Review (MMRR, a thorough evaluation of the medication regimen of a resident, with
the goal of promoting positive outcomes and minimizing adverse consequences associated with
medication) for the residents on 5/6/2024. Pharm 1 stated there should be a physician's order to monitor
the side effects and behavior episodes to ensure effectiveness of the medication and to ensure resident
safety. Pharm 1 stated lack of monitoring for target behaviors and side effects of psychotropic use may lead
to unnecessary use of the medication which could lead to incidents of fall due to altered cognition.
During a concurrent interview and record review on 6/5/2024 at 10:42 a.m., with the MDS Coordinator
(MDSC) reviewed Resident 23's medical record including physician's order, care plans, and informed
consent. The MDSC verified the diagnosis of dementia for the use of quetiapine is not appropriate and the
psychiatrist consultation note dated 5/6/2024 indicated psychosis as the diagnosis. The MDSC stated the
psychiatrist's diagnosis of psychosis for Resident 23 should have been discussed and clarified with the
attending physician (AP) and an order should have been obtained that indicated psychosis as the indication
for the use of quetiapine. The MDSC stated there was no informed consent obtained from the resident or
resident representative prior to start of the medication. The MDSC stated there was no physician's order to
monitor Resident 23's combative behavior by striking out at staff and adverse side effects every shift for the
use of quetiapine. The MDSC stated there should have been an order to monitor the combative behavior by
striking out at staff and to monitor for any adverse side effects to evaluate effectiveness of the medication
and ensure the resident's health and safety. The MDSC stated an informed consent should have been
obtained from the resident or their representative to ensure they (resident and their representative) are
aware of the current dosage the resident will receive and the risks and benefits of the psychotropic
medication.
During an interview on 6/5/2024 at 4:30 p.m., the Assistant Director of Nursing (ADON), the ADON stated
Resident 23's diagnosis of dementia is not appropriate for the use of quetiapine and should have been
clarified with the physician. The ADON stated psychotropic medications including antipsychotics should
have an appropriate diagnosis, physician's order for monitoring of behaviors and adverse side effects every
shift to monitor effectiveness of the medication and to ensure the side effects of the medication do not
affect the resident health and safety. The ADON stated any psychotropics should have an informed consent
prior to administration of the medication start to ensure the resident and/or their representative are aware of
the current dosage and the risks and benefits of taking the medication.
A review of the facility provided policy and procedure titled, Psychotropic Medication Use, last reviewed
1/15/2024, indicated the following:
- Residents will not receive medications that are not clinically indicated to treat a specific condition.
- A psychotropic medication is any medication that affects the brain activity associated with mental
processes and behavior.
- Psychotropic medication management includes adequate monitoring for efficacy and adverse
consequences; and preventing adverse consequences.
- Consideration of the use of any psychotropic medication is based on comprehensive review of the
resident. This includes evaluation of the resident's sign and symptoms in order to identify
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555791
If continuation sheet
Page 44 of 73
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555791
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Gardens Healthcare Center
17650 Devonshire Street
Northridge, CA 91325
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0758
underlying causes.
Level of Harm - Minimal harm
or potential for actual harm
- When determining whether to initiate, modify, or discontinue medication therapy, the IDT conducts
evaluation of the resident's signs and symptoms.
Residents Affected - Some
4. A review of Resident 148's admission Record indicated the facility admitted the resident on 5/27/2024
with diagnoses including dementia (a general term for the impaired ability to remember, think, or make
decisions that interferes with doing everyday activities), repeated falls, and depression (a constant feeling of
sadness and loss of interest, which stops a person from doing normal activities).
A review of Resident 148's History and Physical (H&P) dated 5/30/2024, indicated the resident can make
his needs known and did not have the capacity to make medical decisions.
A review of Resident 148's Minimum Data Set (MDS, a standardized assessment and care screening tool),
dated 5/30/2024, indicated the resident had moderately impaired cognition (mental action or process of
acquiring knowledge and understanding) and required supervision with eating and oral hygiene;
substantial/maximal assistance with toileting and bathing; partial/moderate assistance with all other
activities of daily living (ADLs - basic tasks that must be accomplished every day for an individual to thrive).
The MDS indicated Resident 148 received antidepressant.
A review of Resident 148's Order Summary Report indicated an order dated 5/27/2024 for citalopram
hydrobromide tablet 20 milligrams (mg - a unit of measurement) give one (1) tablet by mouth 1 time a day
for depression manifested by facial sadness.
During a concurrent interview and record review on 6/5/2024 at 10:42 a.m., with MDS Coordinator (MDSC),
reviewed Resident 148's medical record including physician's order, care plans, and Medication
Administration Record (MAR). The MDSC verified there was no physician's order to monitor the target
behavior facial sadness, and no order to monitor for adverse side effects every shift for the use of
citalopram. The MDSC stated there should have been an order to monitor the resident's target behavior and
to monitor for adverse side effects to evaluate effectiveness of the medication and ensure the resident's
health and safety.
During an interview on 6/5/2024 at 4:30 p.m., the Assistant Director of Nursing (ADON) stated psychotropic
medications should have a physician's order for monitoring of behaviors and adverse side effects every
shift. The ADON stated Resident 148 should have monitoring for episodes of depression manifested by
facial sadness and monitoring for adverse side effects to ensure the resident's health and safety and to
evaluate the effectiveness of the medication.
A review of the facility provided policy and procedure titled, Psychotropic Medication Use, last reviewed
1/15/2024, indicated the following:
- Residents will not receive medications that are not clinically indicated to treat a specific condition.
- A psychotropic medication is any medication that affects the brain activity associated with mental
processes and behavior.
- Psychotropic medication management includes adequate monitoring for efficacy and adverse
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555791
If continuation sheet
Page 45 of 73
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555791
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Gardens Healthcare Center
17650 Devonshire Street
Northridge, CA 91325
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0758
consequences; and preventing adverse consequences.
Level of Harm - Minimal harm
or potential for actual harm
- Consideration of the use of any psychotropic medication is based on comprehensive review of the
resident. This includes evaluation of the resident's sign and symptoms in order to identify underlying
causes.
Residents Affected - Some
- When determining whether to initiate, modify, or discontinue medication therapy, the IDT conducts
evaluation of the resident's signs and symptoms.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555791
If continuation sheet
Page 46 of 73
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555791
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Gardens Healthcare Center
17650 Devonshire Street
Northridge, CA 91325
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0759
Ensure medication error rates are not 5 percent or greater.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review, the facility failed to ensure a medication error rate of
less than five percent (%). There were two medication errors out of 25 opportunities resulting in an overall
medication error rate of 8% affecting one out of seven sampled residents observed for medication
administration (Resident 249) when Resident 249 did not receive cholecalciferol (a medication used to
supplement Vitamin D [a nutrient the body needs for building and maintaining healthy bones]) and
fluticasone (medication used to relieve seasonal and year-round allergic and non-allergic nasal symptoms)
as ordered by the resident's physician.
Residents Affected - Few
This deficient practice had the potential for the resident's health and well-being to be negatively impacted.
Cross-reference F726, F755, F842
Findings:
A review of Resident 249's admission Record indicated the facility admitted Resident 249 on 5/31/2024 with
diagnoses including, but not limited to, gastrostomy status (creation of an artificial external opening into the
stomach for nutritional support) and retention of urine.
A review of Resident 249's Physician Progress Note, dated 6/3/2024, indicated Resident 249 can make his
needs known, but cannot make medical decisions, and had a gastrostomy tube (GT - a tube inserted
through the wall of the abdomen directly into the stomach used to provide nutrition, hydration, and or
medications).
A review of Resident 249's Order Summary Report indicated Resident 249 was ordered the following:
-On 5/31/2024, fluticasone propionate nasal suspension 50 micrograms (mcg - a unit of measure for mass)
per actuation (act - when you cause the inhaler to spray the medicine plus propellant), two sprays in the
nostril one time a day for dry or irritated nose due to oxygen use.
-On 5/31/2024, cholecalciferol oral liquid 125 mcg per milliliter (ml - a unit of measure for volume), give 125
mcg via gastrostomy tube one time a day for nutritional support).
During a concurrent observation and interview with LVN 2, on 6/5/2024, at 9:41 a.m., outside Resident
249's room, LVN 2 attempted to prepare Resident 249's medications and stated Resident 249 was
scheduled to receive cholecalciferol oral liquid 125 mcg per ml via gastrostomy tube and fluticasone
propionate nasal suspension 50 mcg per actuation two sprays in the nostril one time a day for dry or
irritated nose due to oxygen use. LVN 2 checked the medication cart and stated Resident 249's
medications are not in the cart, and she is unable to administer the resident's medication. LVN 2 stated
Resident 249's medications will be late to be administered.
During an interview with the Assistant Director of Nursing (ADON), on 6/5/2024, at 4:50 p.m., the ADON
stated when resident do not get their medication, it is considered an error and the resident would not get
the intended effect of the medication.
During a review of the facility's policy and procedure (P&P) titled, Adverse Consequences and Medication
Errors, last reviewed 1/15/2024, indicated a medication error is defined as the preparation or
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555791
If continuation sheet
Page 47 of 73
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555791
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Gardens Healthcare Center
17650 Devonshire Street
Northridge, CA 91325
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0759
Level of Harm - Minimal harm
or potential for actual harm
administration of drugs which is not in accordance with physician's orders, manufacturers specifications, or
accepted professional standards and principles of the professionals providing services. The P&P further
indicated examples of medication errors include omission (a drug is ordered but not administered) and
wrong time.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555791
If continuation sheet
Page 48 of 73
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555791
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Gardens Healthcare Center
17650 Devonshire Street
Northridge, CA 91325
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0760
Ensure that residents are free from significant medication errors.
Level of Harm - Minimal harm
or potential for actual harm
b. A review of Resident 5's admission Record indicated the facility admitted Resident 5 on 1/25/2021 with
diagnoses including, but not limited to, type two diabetes mellitus (a long-term condition in which the body
has trouble controlling blood sugar and using it for energy), and transient cerebral ischemic attack (a brief
episode of neurological [relating to the brain] dysfunction resulting from an interruption in the blood supply
to the brain or the eye).
Residents Affected - Some
A review of Resident 5's Minimum Data Set (MDS - a standardized assessment and care screening tool),
dated 3/13/2024, indicated Resident 5 had moderate cognitive impairment (difficulty understanding and
making decisions), required supervision with eating, and required maximal assistance or was dependent on
facility staff for other activities of daily living, including hygiene, toileting, and surface to surface transfers.
The MDS further indicated Resident 5 was at risk for pressure ulcers and received treatments, including
pressure reducing device for the bed.
A review of Resident 5's Order Summary Report indicated Resident 5 was ordered the following:
On 7/4/2023, Insulin Glargine Solution (a type of insulin) 100 units (a unit of measure) per milliliter (ml - a
unit of measure for volume) inject 10 units subcutaneously at bedtime for diabetes.
On 9/18/2023, Insulin Aspart (also known as NovoLog Solution, a type of insulin) inject subcutaneously two
times a day for type two diabetes.
A review of Resident 5's Medication Administration Record (MAR), dated 5/2024, indicated Resident 5 was
administered the following:
On 5/4/2024, at 6:39 a.m., NovoLog Solution subcutaneously in the left lower quadrant (LLQ) of the
abdomen (area around the stomach).
On 5/4/2024, at 8:25 p.m., NovoLog Solution subcutaneously in the LLQ of the abdomen.
On 5/4/2024, at 8:26 p.m., insulin glargine subcutaneously in the LLQ of the abdomen.
On 5/6/2024, at 8:35 p.m., NovoLog Solution subcutaneously in the right lower quadrant (RLQ) of the
abdomen.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555791
If continuation sheet
Page 49 of 73
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555791
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Gardens Healthcare Center
17650 Devonshire Street
Northridge, CA 91325
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0760
On 5/7/2024, at 6:35 a.m., NovoLog Solution subcutaneously in the RLQ of the abdomen.
Level of Harm - Minimal harm
or potential for actual harm
On 5/7/2024, at 9:08 p.m., NovoLog Solution subcutaneously in the RLQ of the abdomen.
Residents Affected - Some
On 5/9/2024, at 9:19 p.m., insulin glargine subcutaneously in the RLQ of the abdomen.
On 5/10/2024, at 8:19 p.m., insulin glargine subcutaneously in the RLQ of the abdomen.
On 5/13/2024, at 5:39 a.m., NovoLog Solution subcutaneously in the RLQ of the abdomen.
On 5/13/2024, at 8:53 p.m., NovoLog Solution subcutaneously in the RLQ of the abdomen.
On 5/13/2024, at 8:56 p.m., insulin glargine subcutaneously in the RLQ of the abdomen.
On 5/14/2024, at 9:13 p.m., insulin glargine subcutaneously in the RLQ of the abdomen.
On 5/15/2024, at 8:56 p.m., insulin glargine subcutaneously in the RLQ of the abdomen.
On 5/16/2024, at 5:49 a.m., NovoLog Solution subcutaneously in the LLQ of the abdomen.
On 5/16/2024, at 9:23 p.m., NovoLog Solution subcutaneously in the LLQ of the abdomen.
On 5/19/2024, at 8:22 p.m., insulin glargine subcutaneously in the RLQ of the abdomen.
On 5/20/2024, at 10:27 p.m., insulin glargine subcutaneously in the RLQ of the abdomen.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555791
If continuation sheet
Page 50 of 73
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555791
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Gardens Healthcare Center
17650 Devonshire Street
Northridge, CA 91325
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0760
-
Level of Harm - Minimal harm
or potential for actual harm
On 5/21/2024, at 6:47 a.m., NovoLog Solution subcutaneously in the LLQ of the abdomen.
-
Residents Affected - Some
On 5/21/2024, at 8:33 a.m., NovoLog Solution subcutaneously in the LLQ of the abdomen.
A review of Resident 5's MAR, dated 6/2024, indicated Resident 5 was administered the following:
On 6/1/2024, at 8:43 p.m., NovoLog Solution subcutaneously in the LLQ of the abdomen.
On 6/1/2024, at 8:54 p.m., insulin glargine subcutaneously in the LLQ of the abdomen.
On 6/2/2024, at 9:05 p.m., NovoLog Solution subcutaneously in the LLQ of the abdomen.
On 6/2/2024, at 9:12 p.m., insulin glargine subcutaneously in the LLQ of the abdomen.
During a concurrent interview and record review with the Assistant Director of Nursing (ADON), on 4:50
p.m., Resident 5's MAR, dated 5/2024 and 6/2024, was reviewed and the ADON confirmed there were
entries in the MAR indicating the injection sites were not rotated. The ADON further stated insulin injections
sites should be rotated and not be injected in the same site because it can potentially lead to bruising,
bleeding, and or lipodystrophy.
A review of the insulin glargine patient package insert provided by the facility, dated 2023, indicated to
change (rotate) injection sites within the area chosen with each dose to reduce the risk of getting
lipodystrophy and localized cutaneous amyloidosis. The package insert further indicated to not use the
exact same spot for each injection, not inject where the skin has pits, is thickened, or has lumps, where the
skin in tender, bruised, scaly or hard, scars, or damaged skin.
A review of the NovoLog package insert provided by the facility, last revised 2/2023, indicated to rotate the
injection site within the same region from one injection to the next to reduce the risk of lipodystrophy and
localized cutaneous amyloidosis.
A review of the facility's policy and procedure (P&P) titled, Adverse Consequences and Medication Errors,
last reviewed 1/15/2024, indicated a medication error is defined as the preparation or administration of
drugs which is not in accordance with the physician's order, manufacturer specification, or accepted
professional standards and principles of the professionals providing services.
Based on interview and record review the facility failed to ensure residents were free of any significant
medication errors to three out of five sampled residents (Resident 34, 11, and 5)
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555791
If continuation sheet
Page 51 of 73
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555791
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Gardens Healthcare Center
17650 Devonshire Street
Northridge, CA 91325
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0760
investigated during review of unnecessary medications by failing to:
Level of Harm - Minimal harm
or potential for actual harm
1. Rotate (a method to ensure repeated injections are not administered in the same area) subcutaneous
(beneath the skin) insulin (a drug used to control the amount of sugar in the blood) sites of administration
for Residents 34 and 5.
Residents Affected - Some
2. Rotate subcutaneous Heparin (a substance that slows the formation of blood clots) administration sites
for Resident 11.
These deficient practices had the potential for adverse effect (unwanted, unintended result) of same site
subcutaneous administration of insulin such as lipodystrophy (abnormal distribution of fat) and cutaneous
amyloidosis (a rare disease that occurs when a protein called amyloid builds up in organs).
Findings:
a. A review of Resident 34's admission Record indicated the facility admitted the resident on 3/5/2024 with
diagnoses including type 2 diabetes mellitus (a condition in which the body has trouble controlling blood
sugar and using it for energy with hyperglycemia (a condition that happens when there's too much sugar in
the blood).
A review of Resident 34's History and Physical (H&P) dated 3/6/2024, indicated the resident was able to
make her needs known but did not have the capacity to make decisions.
A review of Resident 34's Minimum Data Set (MDS, a standardized assessment and care screening tool),
dated 3/8/2024 indicated the resident had an intact cognition (mental action or process of acquiring
knowledge and understanding) and required set -up or clean up assistance with eating and oral hygiene;
partial/moderate assistance with personal hygiene and bed mobility; totally dependent on staff with all other
activities of daily living (ADLs - basic tasks that must be accomplished every day for an individual to thrive).
The MDS indicated Resident 34 received insulin injections.
A review of Resident 34's Order Summary Report indicated the following:
Humalog KwikPen SQ solution pen injector 100 unit per milliliter (unit/ml - a unit of measurement (insulin
lispro - a short-acting, manmade version of human insulin) inject as per sliding scale: if 71-149 = 0, less
than 70 = give orange juice or glucagon call physician; 150-200 = 2; 201-250 = 4; 251-300 = 7; 301-350 = 7;
301-350 = 10; 351-400 = 12, more than 400 give 14, call physician, SQ before meals and at bedtime for
diabetes.
insulin glargine solution (a form of hormone insulin made in the laboratory used to control the amount of
sugar in the blood of patients with diabetes) 100 unit/ml inject 14 units SQ one time a day for diabetes.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555791
If continuation sheet
Page 52 of 73
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555791
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Gardens Healthcare Center
17650 Devonshire Street
Northridge, CA 91325
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0760
Insulin glargine solution 100 unit/ml inject seven (7) unit SQ at bedtime for diabetes.
Level of Harm - Minimal harm
or potential for actual harm
A review of Resident 34's care plan on risk for hypoglycemia (low blood sugar) and hyperglycemia related
to diabetes initiated on 3/13/2024 with target date 6/4/2024 indicated to administer prescribed insulin as
ordered.
Residents Affected - Some
A review of Resident 34's Location of Administration Report for insulin from 5/2024 to 6/2024 indicated the
following:
-Humalog KwikPen Subcutaneous Solution Pen-injector 100 UNIT/ML was administered on:
05/11/24 06:30 05/11/24 06:24 subcutaneously Abdomen - Right Lower Quadrant - RLQ
05/11/24 11:30 05/11/24 11:57 subcutaneously Abdomen - RLQ
05/16/24 06:30 05/16/24 06:50 subcutaneously Abdomen - RLQ
05/16/24 06:30 05/16/24 06:50 subcutaneously Abdomen - RLQ
05/16/24 11:30 05/16/24 11:20 subcutaneously Abdomen - RLQ
05/18/24 06:30 05/18/24 06:39 subcutaneously Abdomen - RLQ
05/18/24 11:30 05/18/24 11:05 subcutaneously Abdomen - RLQ
05/22/24 06:30 05/22/24 07:14 subcutaneously Abdomen - Left Upper Quadrant - LUQ
05/22/24 11:30 05/22/24 11:50 subcutaneously Abdomen - LUQ
05/28/24 06:30 05/28/24 06:47 subcutaneously Abdomen - RLQ
05/28/24 11:30 05/28/24 12:53 subcutaneously Abdomen - RLQ
06/02/24 06:30 06/02/24 06:25 subcutaneously Abdomen - Right Upper Quadrant (Abdomen - RUQ)
06/02/24 11:30 06/02/24 12:04 subcutaneously Abdomen - RUQ
06/04/24 11:30 06/04/24 11:29 subcutaneously Abdomen - Left Lower Quadrant (LLQ)
06/05/24 11:30 06/05/24 12:15 subcutaneously Abdomen - LLQ
-Insulin Glargine Solution 100 UNIT/ML was administered on:
05/07/24 21:00 05/07/24 21:21 subcutaneously Abdomen - RLQ
05/11/24 21:00 05/11/24 22:50 subcutaneously Abdomen - RLQ
05/22/24 21:00 05/22/24 21:25 subcutaneously Abdomen - RLQ
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555791
If continuation sheet
Page 53 of 73
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555791
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Gardens Healthcare Center
17650 Devonshire Street
Northridge, CA 91325
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0760
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
During a concurrent interview and record review on 6/05/24 at 4:30 p.m., reviewed Resident 34's Humalog
and Insulin Glargine Location of Administration Sites in the Medication Administration Record (MAR) for the
month of 5/2024 and 6/2024 with the Assistant Director of Nursing (ADON). The ADON verified the
administration sites for the Humalog and Insulin Glargine were not rotated. The ADON stated the
administration sites should have been rotated to prevent bruising, bleeding, and irritation on the site which
may lead to poor absorption of the medication and the resident not getting the required amount of insulin.
A review of the insulin glargine patient package insert provided by the facility, dated 2023, indicated to
change (rotate) injection sites within the area chosen with each dose to reduce the risk of getting
lipodystrophy and localized cutaneous amyloidosis (skin with lumps). The package insert further indicated
to not use the exact same spot for each injection, not inject where the skin has pits, is thickened, or has
lumps, where the skin in tender, bruised, scaly or hard, scars, or damaged skin.
A review of the Humalog manufacturer's guidelines provided by the facility last revised 8/2023, indicated to
rotate the injection site within the same to reduce risk of lipodystrophy and localized cutaneous
amyloidosis.
A review of the facility's policy and procedure (P&P) titled, Adverse Consequences and Medication Errors,
last reviewed 1/15/2024, indicated a medication error is defined as the preparation or administration of
drugs which is not in accordance with the physician's order, manufacturer specification, or accepted
professional standards and principles of the professionals providing services.
c. A review of Resident 11's admission Record indicated the facility admitted the resident on 4/5/2024, with
diagnoses including atrial fibrillation (an irregular and often very rapid heart rhythm), heart failure (occurs
when the heart muscle does not pump blood as well as it should), and gastritis (inflammation of the lining of
the stomach).
A review of Resident 11's History and Physical (H&P), dated 4/8/2024, indicated the resident was receiving
heparin every 8 hours for deep vein thrombosis (DVT, a blood clot that develops within a deep vein in the
body, usually in the leg) prophylaxis (PPX, preventive). The H&P also indicated the resident had the
capacity to make needs known but unable to make medical decisions.
A review of Resident 11's Minimum Data Set (MDS, a standardized assessment and care screening tool),
dated 4/8/2024, indicated the resident had the ability to make self-understood and understand others. The
MDS indicated the resident had moderately impaired cognition (a range of mental processes relating to the
acquisition, storage, manipulation, and retrieval of information) and was on a high drug class medications
anticoagulant (a substance that is used to prevent and treat blood clots in blood vessels and the hear) and
antiplatelet drugs (a group of medicines that stop blood cells [called platelets] from sticking together and
forming a blood clot).
A review of Resident 11's Order Summary Report, on 5/6/2024, indicated an order for heparin sodium
(Porcine) injection solution 500 unit (an amount approximately equivalent to 0.002 mg of pure
heparin)/milliliters (ml, a unit of volume). Inject 1 cubic centimeter (cc, a unit of volume) subcutaneously
every 8 hours for DVT PPX. Rotate sites of injection.
A review of Resident 11's Location of Administration Report for the months of 4/2024 to 5/20204, indicated
heparin was administered on:
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555791
If continuation sheet
Page 54 of 73
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555791
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Gardens Healthcare Center
17650 Devonshire Street
Northridge, CA 91325
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0760
4/9/24 at 6:34 a.m. on the Abdomen - Right Lower Quadrant (RLQ)
Level of Harm - Minimal harm
or potential for actual harm
4/9/24 at 1:45 p.m. on the Abdomen - RLQ
4/9/24 at 9:28 p.m. on the Abdomen - RLQ
Residents Affected - Some
4/10/24 at 5:25 a.m. on the Abdomen - RLQ
4/10/24 at 2:08 p.m. on the Abdomen - RLQ
4/11/24 at 5:15 a.m. on the Abdomen - Right Upper Quadrant (RUQ)
4/11/24 at 2:01 p.m. on the Abdomen - RUQ
4/11/24 at 9:54 p.m. on the Abdomen - RUQ
4/12/24 at 5:59 a.m. on the Abdomen - RLQ
4/12/24 at 1:05 p.m. on the Abdomen - RLQ
4/13/24 at 6:15 a.m. on the Abdomen - RLQ
4/13/24 at 2:12 p.m. on the Abdomen - RLQ
4/19/24 at 6:03 p.m. on the Abdomen - RLQ
4/19/24 at 9:36 a.m. on the Abdomen - RLQ
4/20/24 at 9:05 p.m. on the Abdomen - Left Lower Quadrant (LLQ)
4/21/24 at 6:51 a.m. on the Abdomen - LLQ
4/27/24 at 5:35 a.m. on the Abdomen - RLQ
4/27/24 at 2:43 p.m. on the Abdomen - RLQ
During a concurrent interview and record review on 6/5/2024, at 10:24 a.m., with the Assistant Director of
Nursing (ADON), reviewed Resident 11's Order Summary Report, including the discontinued orders, the
Location of Administration site of heparin injection for the month of 4/2024 to 5/2024. The ADON stated
there were multiple repeated sites of heparin subcutaneous administration between 4/2024 to 5/2024. The
ADON stated the sites of heparin administration should be rotated to prevent bleeding, bruising, and
irritation on the frequently administered sites. The ADON added the failure to rotate insulin administration
sites per physician's order and not following the manufacturer's guidelines for heparin use is considered a
medication error.
A review of the facility's recent policy and procedure titled, Adverse Consequences and Medication Errors,
last reviewed 1/15/2024, indicated a medication error is defined as the preparation or administration of
drugs or biological which is not in accordance with physician's orders, manufacturer specifications, or
accepted professional standards and principles of the professional(s) providing
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555791
If continuation sheet
Page 55 of 73
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555791
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Gardens Healthcare Center
17650 Devonshire Street
Northridge, CA 91325
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0760
services.
Level of Harm - Minimal harm
or potential for actual harm
A review of the facility's recent policy and procedure titled, Medication and Treatment Orders, last reviewed
on 1/15/2024, indicated orders for medications and treatment will be consistent with principles of safe and
effective order writing. Medications shall be administered only upon the written order of a person duly
licensed and authorized to prescribe such medications in this state.
Residents Affected - Some
A review of the facility provided manufacturer's guideline on the use of Heparin, with U.S. initial approval in
1939, indicated, to use a different site for each injection. Hemorrhage, including fatal events, has occurred
in patients receiving heparin. Use caution in conditions with increased risk of hemorrhage. Monitor for signs
and symptoms and discontinue if indicative of HIT and HITTS. Most common adverse reactions are
hemorrhage, thrombocytopenia, HIT and HITTS, injection site irritation, general sensitivity reactions, and
elevations of aminotransferase levels.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555791
If continuation sheet
Page 56 of 73
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555791
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Gardens Healthcare Center
17650 Devonshire Street
Northridge, CA 91325
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted
professional principles; and all drugs and biologicals must be stored in locked compartments, separately
locked, compartments for controlled drugs.
Based on observation, interview, and record review, the facility failed to ensure safe provision of
pharmaceutical services during the inspection of one of one medication carts (Medication Cart 2) reviewed
during the Medication Storage and Labeling task by failing to ensure five unpackaged and unlabeled
albuterol (a medication that relaxes muscles in the airways and increases air flow to the lungs) nebules (a
plastic container that holds liquid medication) were not stored and readily available for use in Medication
Cart 2.
This deficient practice had the potential to result in medication being administered to the wrong resident or
loss of resident medication.
Findings:
During a concurrent medication storage observation and interview on 6/4/2024 at 4:13 p.m. with Licensed
Vocational Nurse 2 (LVN 2) at Medication Cart 2, observed five unpackaged and unlabeled albuterol
nebules in the bottom, right drawer of the medication cart. LVN 2 stated the five albuterol nebules in the
drawer were not in a labeled box, not labeled to identify the resident to whom they belonged, and not
labeled with an opened date. LVN 2 stated each resident receiving inhalation treatments has their own
labeled box that contains the resident's nebules in a foil pouch. LVN 2 stated she did not know who the
unlabeled nebules belonged to. LVN 2 stated the nebules should have been thrown away and not stored in
the cart. LVN 2 stated the unlabeled nebules could possibly have been used for a resident past the
expiration date resulting in the medication possibly not working. LVN 2 stated medications should be
labeled to ensure they are not used on multiple residents.
During a concurrent interview and record review on 6/5/2024 at 9:37 a.m., the Director of Nursing (DON)
reviewed the facility policy and procedure regarding medication storage. The DON stated the proper
storage process for nebules is they are kept enclosed in the foil packet and labeled when opened. The DON
stated if any nebules are in the cart and not in a labeled box, then the nebules should be disposed of but
they were not. The DON stated the importance of removing and disposing of unlabeled medications is that
it is not possible to determine where the medication came from or to which resident it belonged to. The
DON stated it was important for resident safety for nurses to monitor the labeling of medications, so the
wrong medication is not given to a resident resulting in medication errors. The DON stated the facility policy
and procedure was not followed because medications are supposed to be in the correct labeled container
and the nebules were not.
A review of the facility provided policy and procedure titled, Storage of Medications, last reviewed
1/15/2024, indicated the facility shall store all drugs and biologicals in a safe, secure, and orderly manner.
Drugs and biologicals shall be stored in the packaging, containers, or other dispensing systems in which
they are received. Only the issuing pharmacy is authorized to transfer medication between containers. The
nursing staff shall be responsible for maintaining medication storage. Drug containers that have missing
labels shall be returned to the pharmacy for proper labeling for storing. Drugs shall be stored in an orderly
manner. Each resident's medications shall be assigned to an individual cubicle, drawer, or other holding
area to prevent the possibility of mixing medications of several residents.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555791
If continuation sheet
Page 57 of 73
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555791
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Gardens Healthcare Center
17650 Devonshire Street
Northridge, CA 91325
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve
food in accordance with professional standards.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review, the facility failed to ensure:
Residents Affected - Some
1. The staff followed the dress code in the kitchen
2. Food was labeled with a date, stored correctly, and disposed of when contaminated.
3. Kitchen equipment and utensils were kept clean.
These failures had the potential to result in harmful bacteria growth and cross contamination (a transfer of
harmful bacteria from one place to another or one object to another) that could lead to foodborne illness
(an illness caused by food contaminated with bacteria, viruses, and other toxins) in 42 of 44 medically
compromised and vulnerable residents who received food from the kitchen.
Findings:
1. During a concurrent observation and interview on 6/4/2024 at 8:10 a.m., with Dietary Aide (DA) 2 in the
kitchen, DA 2 was preparing the drinks and shared open condiments of strawberry preserve, lemons, and
drinks for the resident's meal trays. DA 2 was wearing a long dangling necklace and watch that was not
covered to avoid exposure to food. DA 2 stated she was never advised that she could not wear jewelry
while handling food.
During a concurrent observation and interview on 6/4/2024 at 8:39 a.m. with Dishwasher (DW) 1in the
dishwashing area, DW 1 was sanitizing then drying dishes on a tall dish drying rack with several shelves.
DW1 was wearing two long, dangling necklaces, earrings, and a bracelet that was not covered to avoid
exposure the sanitized dishes. DW 1 stated she does not remember if the dress code allowed for kitchen
staff to wear jewelry.
During an interview on 6/4/2024 at 11:37 with Dietary Manager (DM), DM stated it is against the facility's
policy for the kitchen staff to wear dangling jewelry in the kitchen. DM further stated the kitchen staff were
not allowed to wear jewelry due to infection control and cross-contamination as jewelry could potentially
touch or fall into the food.
A review of the facility's Policies and Procedures (P&P - the rules that staff abide by as they carry out their
various responsibilities) titled Dress Code, dated 1/15/2024, it indicated, Proper Dress: No excessive
jewelry, just wedding rings on hand, non-dangling earrings on ears and wristwatch. Wristwatch and
wedding rings need to be covered with gloves when handling food.
A review of Food Code 2017 indicated, 2-303.11 Prohibition. Except for a plain ring such as wedding band,
while preparing food, food employees may not wear jewelry including medical information jewelry on their
arms and hands.
2. During a concurrent observation and interview on 6/4/2024 at 8:15 a.m. with DA 1, in the walk-in
refrigerator and kitchen, the following foods were not labeled with an open date or use by date:
Two containers of opened garlic spread were unlabeled.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555791
If continuation sheet
Page 58 of 73
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555791
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Gardens Healthcare Center
17650 Devonshire Street
Northridge, CA 91325
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Two containers of opened strawberry spread were unlabeled.
Level of Harm - Minimal harm
or potential for actual harm
Three containers of opened peeled garlic, with condensation, were unlabeled.
Two containers of opened syrup were unlabeled.
Residents Affected - Some
One container of opened soy sauce was unlabeled.
One container of maraschino cherries, unlabeled.
One unlabeled zip-loc bag of diced chicken.
One unlabeled zip-loc bag of celery and carrots.
One unlabeled bowl of sliced lemons.
One uncovered and undated large pan of peeled carrots.
One uncovered and undated box of bacon inside the walk-in refrigerator.
DA1 stated when any food items are opened, prepped, or stored as leftovers, they must have an
open/prepared date and a use by date as bacteria could grow if it was stored longer than recommended
and if food product remained unused.
During a concurrent observation and interview on 6/4/2024 at 8:20 a.m. with Cooking Assistant (CA), in the
walk-in refrigerator, one container of blueberries had a black or grey furry substance appearing like mold (a
soft, green, or gray growth that develops on old food or on objects that have been left for too long in warm,
wet air) on several berries. CA stated moldy fruit cannot be served to residents as it could cause a
foodborne illness.
During concurrent observation and interview on 6/4/2024 at 8:22 a.m. with CA in the walk-in refrigerator,
five produce boxes in one stack and four produce boxes in a second stack containing cucumbers, lettuce,
tomatoes, and broccoli were stacked to the ceiling on the top shelf. One large watermelon was stacked on
top of an open box of lettuce and a container of cucumbers, and a container of tomatoes was stacked on
top of whole watermelon and cantaloupes. CA stated stacking items to the ceiling is very unsafe as they
can fall and hurt someone. CA stated the boxes must be taken down and there needs to be a space of 18
inches from the food items and the ceiling. CA further stated stacking heavy fruit, such as a watermelon, on
top of other produce, the weight of the watermelon can damage the other produce.
During an observation on 6/4/2024 at 8:30 a.m. in the prep area of the kitchen, there was an opened bag of
potato chips next to food for the residents.
During an interview on 6/4/2024 at 8:31 a.m. with CA, CA stated the opened bag of chips belonged to the
Assisted Living Chef (CH) and witnessed CH eating them recently.
During an interview on 6/4/2024 at 8:34 a.m. with CH, CH admitted to eating the potato chips in the food
prep area. CH further stated he was hungry, and it is not his practice to eat in the food prep area as it
unsanitary and could result in cross contamination.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555791
If continuation sheet
Page 59 of 73
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555791
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Gardens Healthcare Center
17650 Devonshire Street
Northridge, CA 91325
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
During an observation on 6/4/2024 at 8:38 a.m. in the dishwashing area of the kitchen, the tall clean dish
air dry rack had a cup of soda, coffee cup, a plastic cup with food debris and a spoon inside and a napkin
with crumbs in it was next to clean dishes.
During an interview on 6/4/2024 at 8:40 a.m. with DW 1, DW 1 stated the coffee cup, plastic cup of food
with spoon and napkin with crumbs belonged to her. DW 1 stated staff should not eat or drink in any area of
the kitchen, including near the clean dishes because it can un-sanitize them.
During an interview on 6/4/2024 at 8:42 a.m. with DW 2, DW 2 stated the cup of soda belonged to him and
drinking or storing an open cup of soda near clean dishes can make them dirty which is not safe for the
residents.
During an interview on 6/4/2024 at 11:37 a.m. with DM, DM stated their process of labeling and dating food
in the kitchen included labeling food with delivery date, use-by-date, and date food was opened. DM stated
prepared foods had 72 hours shelf-life. DM stated it was important to label and date food to prevent serving
food to residents that would cause food borne illness, to keep residents safe and prevent from
keeping/storing potentially spoiled food. DM further stated kitchen staff may never eat personal food in any
part of the kitchen and there is a breakroom provided for staff to eat while on breaks. DM stated eating in
the kitchen around resident's food can cause cross contamination and food borne illness.
A review of the facility's P&P, reviewed on 1/15/2024 titled, Labeling and dating of foods, it indicated, AII
food items in the storeroom, refrigerator, and freezer need to be labeled and dated. Newly opened food
items will need to be closed and labeled with an open date and used by the date that follows the various
storage guidelines. Leftovers will be covered, labeled, and dated.
A review of Food Code 2017 indicated,3-501.17 Commercially processed food, open and hold cold, (B)
except specified in (E) - (G) of this section, refrigerated, ready-to-eat time/temperature control for food
safety food prepared and packed by a food processing plant shall be clearly marked, at the time the original
container is opened in a food establishment and if the food is held for more than 24 hours, to indicate the
date or day by which the food shall be consumed on the premises, sold, or discarded, based on the
temperature and time combinations specified in (A) of this section and (1) The day the original container is
opened in the food establishment shall be counted as Day 1; and (2) The day or date marked by the food
establishment may not exceed a manufacture's use-by- date if the manufacturer determined the use-by
date based on food safety.
3. During a concurrent observation and interview on 6/4/2024 at 8:47 a.m. with DA 1 in the kitchen, the
oven, hood, stove, fryer, steam table and floors had grease, dirt, and debris build-up; inside and out. DA 1
stated the cooking equipment should be cleaned after each use or at least daily. DA 1 further stated the
maintenance department is supposed to clean the hood weekly.
During a concurrent observation and interview on 6/4/2024 at 8:50 a.m. with CA in the kitchen, the cutting
boards were stacked next to each other vertically while still wet. CA stated putting away the cutting boards
while still wet can produce bacteria and mold.
During an interview on 6/4/2024 at 11:55 a.m. with DM, DM stated the kitchen at that time had built up dirt
and grease and would address it immediately. DM stated it is not sanitary to have dirt and grease built up in
the kitchen as it can cause foodborne illnesses and cross contamination.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555791
If continuation sheet
Page 60 of 73
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555791
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Gardens Healthcare Center
17650 Devonshire Street
Northridge, CA 91325
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
During an interview on 6/5/2024 with Administrator (ADM), ADM was shown photographs of findings from
the initial walk-through of the kitchen on 6/4/2024. ADM stated the cleanliness of the kitchen was
unacceptable.
A review of the facility's P&P titled, Ranges and Ovens, reviewed on 1/15/2024, it indicated, Grills must be
cleaned after each use. Allow sufficient time for grills to cool before cleaning. Back apron of the range and
other range surfaces should be washed with a hot detergent solution following manufacturer's instructions
to remove grease. Always empty and wash the grease catch pan after each use. Weekly, and as often as
necessary, racks and shelves should be removed and cleaned in a warm detergent solution following
manufacturer's instructions. Hoods must be cleaned every two weeks and must be free of dust and grease.
A review of the facility's P&P titled General Cleaning of Food and Nutrition Services Department, reviewed
on 1/15/2024, it indicated, Floors must be mopped at least once per day. Sweep the floor, pushing all debris
forward. Use a dustpan to remove and dispose of debris as it accumulates.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555791
If continuation sheet
Page 61 of 73
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555791
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Gardens Healthcare Center
17650 Devonshire Street
Northridge, CA 91325
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0842
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in
accordance with accepted professional standards.
Based on interview and record review, the facility failed to maintain clinical records that are complete and
accurate for one of seven sampled residents investigated during medication administration (Resident 249)
by documenting the administration of cholecalciferol (a medication used to supplement Vitamin D [a nutrient
the body needs for building and maintaining healthy bones]) when it was not administered.
This deficient practice resulted in inaccurate documentation in Resident 249's medical record.
Findings:
A review of Resident 249's admission Record indicated the facility admitted the resident on 5/31/2024 with
diagnoses including gastrostomy status (creation of an artificial external opening into the stomach for
nutritional support) and retention of urine.
A review of Resident 249's Order Summary Report, dated 5/31/2024, indicated a physician's order for
cholecalciferol oral liquid 125 mcg (micrograms - a unit of measure for mass) per milliliter (ml - a unit of
measure for volume), give 125 mcg via gastrostomy tube one time a day for nutritional support.
During a concurrent interview and record review with Licensed Vocational Nurse 2 (LVN) 2, on 6/5/2024 at
2:57 p.m., Resident 249's MAR dated 6/4/2024 was reviewed. LVN 2 stated she documented Resident
249's cholecalciferol oral liquid 125 mcg per ml was administered. LVN 2 stated she did not have the
medications to administer to the resident on 6/4/2024. LVN 2 stated she accidentally marked the medication
as administered and apologized for marking it as administered.
During an interview with the Assistant Director of Nursing (ADON), on 6/5/2024, at 4:50 p.m., the ADON
stated it is not appropriate to document medications as administered in the MAR when it was not
administered to the resident because it can potentially cause problems from not receiving the medications
for the resident.
The ADON stated the MAR aids in communicating with the other nurses so they would know that
medications were administered properly. The ADON further stated when nurses document medications in
the MAR, they are aware of what they are documenting.
A review of the facility's policy and procedure (P&P) titled, Administering Medications, last reviewed
1/15/2024, indicated medications are administered in a safe and timely manner, and as prescribed. The
P&P further indicated the individual administering the medication initials the resident's MAR on the
appropriate line after giving each medication and before administering the next ones.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555791
If continuation sheet
Page 62 of 73
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555791
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Gardens Healthcare Center
17650 Devonshire Street
Northridge, CA 91325
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0847
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Level of Harm - Minimal harm
or potential for actual harm
Based on interview and record review, the facility failed to ensure the arbitration (a private process where
disputing parties agree that one or several other individuals can make a decision about the dispute after
receiving evidence and hearing arguments) agreement (a written contract in which two or more parties
agree to settle a dispute out of court) was explained to residents in a form and manner that the resident
understands, and the the resident and/or representative acknowledged that they understand the agreement
to two of three sampled residents reviewed under the Arbitration care area (Resident 4 and 246) when:
Residents Affected - Few
a. Resident 246's representative Family Member 1 (FM1), signed the facility's arbitration agreement without
knowing the agreement can be rescinded by written notice within 30 days.
b. Residents 4 and 40 signed the facility's arbitration agreement without understanding what they signed
and without knowing the agreement can be rescinded by written notice within 30 days.
These deficient practices resulted in the residents not knowing or understanding what an arbitration
agreement is and potentially cause feelings of doubt, confusion, or distress.
Findings:
a. A review of Resident 246's admission Record indicated the facility admitted the resident on 5/2/2024 with
diagnoses including type 2 diabetes mellitus (a condition in which the body has trouble controlling blood
sugar and using it for energy with hyperglycemia [a condition that happens when there's too much sugar in
the blood]).
A review of Resident 246's History and Physical (H&P) dated 5/5/2024, indicated the resident had the
capacity to understand and make decisions.
A review of Resident 246's Minimum Data Set (MDS, a standardized assessment and care screening tool),
dated 5/5/2024 indicated the resident had moderately impaired cognition (mental action or process of
acquiring knowledge and understanding) and required set -up or clean up assistance with eating and oral
hygiene; partial/moderate assistance with personal hygiene; substantial/maximal assistance with all other
activities of daily living (ADLs - basic tasks that must be accomplished every day for an individual to thrive).
A review of Resident 246's Arbitration Agreement, dated 5/13/2024, indicated Resident 246's FM 1 signed
her name acknowledging that the facility is relying on this representation and that any claims that she may
assert in her capacity related to any failure of provision of services or goods by the facility to the resident or
the admission agreement are governed by the arbitration agreement.
During an interview on 6/4/2024 at 4:30 p.m., FM 1 stated that she signed the admission agreement
including the arbitration agreement and did not fully understand what it was about and that she was not
aware the agreement can be rescinded within 30 days. FM 1 stated she was just told she can or cannot
sign the agreement and was not a condition for Resident 246's admission.
During an interview on 6/5/2024 at 11:17 a.m., the Admissions Director (AD) stated the arbitration
agreement is part of the admission packet and signed electronically thru a tablet. The AD stated he
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555791
If continuation sheet
Page 63 of 73
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555791
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Gardens Healthcare Center
17650 Devonshire Street
Northridge, CA 91325
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0847
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
explains to the resident or their representative the arbitration agreement is not a condition for admission to
the facility and they do not have to sign it. The AD stated he did not explain to the resident or their
representative the agreement can be rescinded by written notice within 30 days. The AD stated he will
further explain the arbitration agreement if they have any questions. The AD stated it is important for the
residents and/or their representatives to know the agreement can be rescinded if they decide to take legal
action and do not want a second party representative to resolve issues.
During an interview on 6/5/2024 at 4:00 p.m., the Assistant Director of Nursing (ADON) stated the
arbitration agreement is important for residents and/or their representatives to understand what they are
signing for, so they will be confused.
A review of the facility's policy and procedure titled, Resident Rights: Arbitration Agreement, last reviewed
1/15/2024, indicated the AD shall clearly explain that the resident or his or her representative has 30
calendar days to withdraw from or terminate the agreement, should he or she change their mind to ensure
they have time to reconsider the decision to use arbitration to settle a dispute with the facility.
b. A review of Resident 4's admission Record indicated the facility admitted the resident on 4/24/2024 with
diagnoses including type 2 diabetes mellitus (a condition in which the body has trouble controlling blood
sugar and using it for energy with hyperglycemia [a condition that happens when there's too much sugar in
the blood]), and lack of coordination.
A review of Resident 4's History and Physical (H&P) dated 4/25/2024, indicated the resident had the
capacity to understand and make decisions.
A review of Resident 4's Minimum Data Set (MDS, a standardized assessment and care screening tool),
dated 4/27/2024 indicated the resident had moderately impaired cognition (mental action or process of
acquiring knowledge and understanding) and required set -up or clean up assistance with eating;
partial/moderate assistance with oral and personal hygiene; substantial/maximal assistance with toileting;
dependent on staff with all other activities of daily living (ADLs - basic tasks that must be accomplished
every day for an individual to thrive).
A review of Resident 4's Arbitration Agreement, dated 5/13/2024, indicated Resident 4 signed her name
under the section indicating, Notice: By signing this contract you are agreeing to have any issue of medical
malpractice decided by neutral arbitration and you are giving up your right to a jury or court trial. See Article
One (1) of this contract. The agreement indicated under Article IV Section 6.1: This agreement may be
rescinded by written notice within 30 days of signature.
During an interview on 6/4/2024 at 11:00 a.m., Resident 4 acknowledged that she signed the admission
papers including the arbitration agreement but did not fully understand the content or what the arbitration
agreement was about. Resident 4 stated she was unable to remember if she signed via a tablet or paper
form. Resident 4 was unable to verbalize the arbitration process.
During an interview on 6/5/2024 at 11:17 a.m., the Admissions Director (AD) stated the arbitration
agreement is part of the admission packet and signed electronically through a tablet. The AD stated he
explains to the resident or their representative the arbitration agreement is not a condition for admission to
the facility and they do not have to sign it. The AD stated he did not explain to the resident or their
representative the agreement can be rescinded by written notice within 30 days.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555791
If continuation sheet
Page 64 of 73
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555791
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Gardens Healthcare Center
17650 Devonshire Street
Northridge, CA 91325
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0847
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
The AD stated he will further explain the arbitration agreement if they have any questions. The AD stated it
is important for the residents and/or their representatives to know the agreement can be rescinded if they
decide to take legal action and do not want a second party representative to resolve issues.
During an interview on 6/5/2024 at 4:00 p.m., the Assistant Director of Nursing (ADON) stated it is
important for residents and their representative to understand the arbitration agreement before signing it to
prevent confusion.
A review of the facility's policy and procedure titled, Resident Rights: Arbitration Agreement, last reviewed
1/15/2024, indicated the AD shall clearly explain that the resident or his or her representative has 30
calendar days to withdraw from or terminate the agreement, should he or she change their mind to ensure
they have time to reconsider the decision to use arbitration to settle a dispute with the facility.
c. A review of Resident 40's admission Record indicated the facility admitted the resident on 5/9c/2024 with
diagnoses including basal cell carcinoma of skin (a type of skin cancer that most often develops on areas of
skin exposed to the sun, such as the face), and anxiety disorder (a disorder that involves persistent and
excessive worry that interferes with daily activities).
A review of Resident 40's History and Physical (H&P) dated 5/12/2024, indicated the resident had the
capacity to understand and make decisions.
A review of Resident 40's Minimum Data Set (MDS, a standardized assessment and care screening tool),
dated 5/12/2024 indicated the resident had moderately impaired cognition (mental action or process of
acquiring knowledge and understanding) and required supervision or touching assistance with eating;
partial/moderate assistance with oral and personal hygiene; substantial/maximal assistance with all other
activities of daily living (ADLs - basic tasks that must be accomplished every day for an individual to thrive).
A review of Resident 40's Arbitration Agreement, dated 5/28/2024, indicated Resident 40 signed his name
under the section indicating, Notice: By signing this contract you are agreeing to have any issue of medical
malpractice decided by neutral arbitration and you are giving up your right to a jury or court trial. See Article
One (1) of this contract. The agreement indicated under Article IV Section 6.1: This agreement may be
rescinded by written notice within 30 days of signature.
During an interview on 6/4/2024 at 11:05 a.m., Resident 40 acknowledged that he signed the admission
papers including the arbitration agreement but did not fully understand the content or what the arbitration
agreement was about. Resident 4 stated he was unable to remember if he signed via a tablet or paper
form. Resident 40 was unable to verbalize the arbitration process.
During an interview on 6/5/2024 at 11:17 a.m., the Admissions Director (AD) stated the arbitration
agreement is part of the admission packet and signed electronically thru a tablet. The AD stated he explains
to the resident or their representative the arbitration agreement is not a condition for admission to the
facility and they do not have to sign it. The AD stated he did not explain to the resident or their
representative the agreement can be rescinded by written notice within 30 days. The AD stated he will
further explain the arbitration agreement if they have any questions. The AD stated it is important for the
residents and/or their representatives to know the agreement can be rescinded if they decide to take legal
action and do not want a second party representative to resolve
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555791
If continuation sheet
Page 65 of 73
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555791
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Gardens Healthcare Center
17650 Devonshire Street
Northridge, CA 91325
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0847
issues.
Level of Harm - Minimal harm
or potential for actual harm
During an interview on 6/5/2024 at 4:00 p.m., the Assistant Director of Nursing (ADON) stated it is
important for residents and their representative to understand the arbitration agreement before signing it to
prevent confusion.
Residents Affected - Few
A review of the facility's policy and procedure titled, Resident Rights: Arbitration Agreement, last reviewed
1/15/2024, indicated the AD shall clearly explain that the resident or his or her representative has 30
calendar days to withdraw from or terminate the agreement, should he or she change their mind to ensure
they have time to reconsider the decision to use arbitration to settle a dispute with the facility.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555791
If continuation sheet
Page 66 of 73
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555791
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Gardens Healthcare Center
17650 Devonshire Street
Northridge, CA 91325
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 5.a. A review
of Resident 13's admission Record indicated the facility admitted the resident on 8/29/2023, and was
readmitted on [DATE], with the diagnoses that included, but not limited to chronic obstructive pulmonary
disease (COPD - long term lung disease making it hard to breathe), emphysema (a type of COPD that
affects the air sac of the lungs), and dependence on supplemental oxygen (a machine that provides
oxygen).
Residents Affected - Some
A review of Resident 13's History and Physical (H&P), dated 5/20/2024, it indicated the resident was
readmitted to facility on 5/17/2024 from a general acute care hospital (GACH) for sepsis (a serious
condition when the body overreacts to an infection) caused by pneumonia (PNA - an infection that affects
one or both lungs). The H&P indicated the resident has the capacity to understand and make decisions.
A review of Resident 13's Minimum Data Set (MDS - a standardized assessment and care screening tool),
dated 5/23/2024, it indicated Resident 13 had the ability to make self-understood and had the ability to
understand others. The MDS indicated Resident 13 required moderate assistance with bed mobility,
dressing, toilet use, and personal hygiene.
A review of Resident 13's Order Summary Report printed on 6/05/2024, it indicated on 5/29/2024, Resident
13's physician ordered supplemental oxygen via NC as needed (PRN), and to change the NC every week
on Fridays and PRN for soilage and infection control.
During a concurrent observation and interview on 6/4/2024, at 11:30 a.m. with Licensed Vocational Nurse
(LVN) 1, inside Resident 13's room, Resident 13's NC was not labeled with the date it was last changed.
LVN 1 stated the NC is changed every Friday on night labeled with the date to prevent the growth of
bacteria in the tubing that can cause respiratory infections.
A review of Resident 37's admission Record indicated the facility admitted the resident on 4/17/2024, and
was readmitted on [DATE], with the diagnoses that included, but not limited to asthma (long term lung
disease, causing swelling and tightening of the lungs and making it hard to breathe), shortness of breath
(SOB - the feeling of tightening of the chest making it hard to breath) and cough.
A review of Resident 37's H&P, dated 5/23/2024, it indicated the resident has the capacity to understand
and make decisions.
A review of Resident 37's MDS dated [DATE], it indicated Resident 37 had the ability to make
self-understood and had the ability to understand others. The MDS indicated Resident 3 is dependent on
staff for dressing, toilet use, and personal hygiene.
A review of Resident 37's Order Summary Report printed on 6/05/2024, it indicated on 4/23/2024, Resident
37's physician ordered supplemental oxygen via NC PRN and to change the NC tubing every week on
Fridays and PRN for soilage.
A review of Resident 37's Care Plan focused on asthma dated 5/24/2024, it indicated to monitor Resident
37 for any signs of an impending (likely to happen soon) asthma attack and provide supplemental oxygen
PRN.
During a concurrent observation and interview on 6/4/2024, at 11:40 a.m. with LVN 1, inside
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555791
If continuation sheet
Page 67 of 73
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555791
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Gardens Healthcare Center
17650 Devonshire Street
Northridge, CA 91325
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Resident 37's room, Resident 37's NC was not labeled with the date it was last changed. LVN 1 stated the
NC is changed every Friday on night labeled with the date to prevent the growth of bacteria in the tubing
that can cause respiratory infections.
During an interview on 6/4/2024 at 11:55 a.m. with Assistant Director of Nursing (ADON), the ADON stated
Resident 13 and 37's NC is changed very Friday night for infection control purposes. ADON further stated if
the NC is not labeled, they cannot ensure it was changed within the last week. ADON also stated not
changing the NC weekly could lead to a build-up of bacteria or viruses in the tubing and cause an infection.
A review of the facility's policy and procedure titled, Policies and Practices - Infection Control, revised on
1/15/2024, it indicated, This facility's infection control policies and practices are intended to facilitate
maintaining a safe, sanitary and comfortable environment and to help prevent and manage transmission of
diseases and infections.
3. A review of Resident 20's admission Record indicated the facility admitted the resident on 3/6/2024, with
diagnoses including acute and chronic respiratory failure (occurs when there is a sudden decrease in the
ability to exchange oxygen and carbon dioxide between the lungs and bloodstream) with hypercapnia (too
much carbon dioxide in the blood), obstructive sleep apnea, and pleural effusion (occurs when fluid builds
up in the space between the lung and the chest wall).
A review of Resident 20's H&P, dated 4/18/2024, indicated the resident can make needs known but cannot
make medical decisions. The H&P indicated the resident had a continuous positive airway pressure (CPAP,
a machine that uses mild air pressure to keep breathing airways open while sleeping) at home.
A review of Resident 20's MDS, dated [DATE], indicated the resident usually had the ability to make
self-understood and understand others. The MDS indicated the resident was on a BIPAP while a resident in
the facility.
During an observation on 6/4/2024, at 8:33 a.m., inside Resident 20's room, observed a BIPAP machine at
the resident's bed side. The BIPAP machine's mask and tubing was dated 5/17/2024.
During an interview on 6/5/2024, at 10:33 a.m., with the ADON, the ADON stated the BIPAP mask and
tubing should be changed every week to prevent the resident from acquiring infection.
A review of the facility's recent policy and procedure titled, Respiratory Treatments, last reviewed on
1/15/2024, indicated replace all tubing on a weekly basis.
A review of the facility's recent policy and procedure titled, Policies and Practices- Infection Control, last
reviewed on 1/15/2024, indicated this facility's infection control policies and practices are intended to
facilitate maintaining a safe, sanitary, and comfortable environment and to help prevent and manage
transmission of diseases and infections. All personnel will be trained on our infection control policies and
practices upon hire and periodically thereafter, including where and how to find and use pertinent
procedures and equipment related to infection control.
4. During an observation and interview on 6/4/2024, at 9:07 a.m., at the hallway near rooms A and B, with
Certified Nursing Assistant 1 (CNA 1), observed two mechanical lifts (mobility tool used to safely move
residents from one surface to another with minimal physical effort) with cloth slings
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555791
If continuation sheet
Page 68 of 73
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555791
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Gardens Healthcare Center
17650 Devonshire Street
Northridge, CA 91325
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
hanging on each machine with grayish powdery dust particles on the slings. CNA 1 stated the slings were
used on multiple residents. CNA stated they use sanitary wipes to clean the slings before and after each
resident use.
During an interview on 6/5/2024, at 8:25 a.m., with the Maintenance Director (MD), the MD stated staff
should have not left the slings hanging on the mechanical lift. The MD stated the used slings should be
bagged and sent to laundry for washing. The MD stated they only have cloth slings in the facility. The MD
stated the cloth sling was for single resident use only to prevent spread of infection.
A review of the facility's Lift Equipment 1 (LE 1) Manual, undated indicated the sling should be regularly
washed in water, temperature not to exceed 180 degrees F (82 degrees C), and a biocidal (anti-biological)
solution. A soft cloth, dampened with water and a small amount of mild detergent, is all that is needed to
clean the patient lift. The lift can be cleaned with non-abrasive cleaners.
A review of the facility's recent policy and procedure titled, Policies and Practices- Infection Control, last
reviewed on 1/15/2024, indicated this facility's infection control policies and practices are intended to
facilitate maintaining a safe, sanitary, and comfortable environment and to help prevent and manage
transmission of diseases and infections. All personnel will be trained on our infection control policies and
practices upon hire and periodically thereafter, including where and how to find and use pertinent
procedures and equipment related to infection control.
Based on observation, interview, and record review, the facility failed to maintain an infection prevention
and control program to help prevent the development and transmission of communicable diseases and
infections by failing to:
1. Ensure Licensed Vocational Nurse 2 (LVN 2) sanitized the reusable blood pressure cuff (a device placed
on the arm and used to measure blood pressure [BP, the force of the blood pushing on the blood vessel
walls]) before and after use on residents for three of seven sampled residents (Residents 196, 20, and 28)
reviewed under the Infection Control task.
2. Ensure LVN 2 put on personal protective equipment (PPE - protective clothing or equipment designed to
protect the wearer's body from infection) prior to providing care for one out of seven sampled residents
observed during medication administration (Resident 249) under enhanced barrier precautions (EBP - used
in conjunction with standard precautions, the expanded used of PPE to donning [to put on] of gown and
gloves during high-contact resident care activities and in situations of expected exposure to blood, body
fluids, skin breakdown, or mucous membranes that provides opportunities for transfer of multi-drug
resistant organisms [MDRO - a germ that is resistant to multiple medications used to treat infection] to staff
hands and clothing to reduce transmission).
3. Ensure staff changed the bilevel positive airway pressure (BIPAP, machine that helps a person breathe)
machine facemask weekly for one of nine sampled residents reviewed during a random screening
(Resident 20). Resident 20's mask was dated 5/17/2024.
4. Ensure mechanical lift slings (sling used for lifting residents using a mechanical lift) were single patient
use. The Hoyer lift slings were left hanging on the sling for reuse, instead of bagging the used sling for
washing.
5. Label the nasal cannula (NC - tubing connected to a device that gives additional oxygen through
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555791
If continuation sheet
Page 69 of 73
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555791
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Gardens Healthcare Center
17650 Devonshire Street
Northridge, CA 91325
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
the nose) with the date it was last changed for two out of nine sampled residents (Resident 13 and 37)
during a random observation.
These deficient practices had the potential for cross-contamination and placed the residents at risk for
acquiring infections.
Residents Affected - Some
Cross-reference F726, F755, F759
Findings:
1.a. A review of Resident 196's admission Record indicated the facility admitted the resident on 4/23/2024
with diagnoses that included fracture (broken bone) of the sacrum (region at the bottom of the spine),
hypertension (high blood pressure), immunodeficiency (decreased ability of the body to fight infections and
other diseases) and need for assistance with personal care.
A review of Resident 196's Minimum Data Set (MDS - an assessment and care screening tool) dated
4/26/2024, indicated the resident usually was able to understand others and usually was able to make
herself understood. The MDS further indicated the resident required partial assistance with oral hygiene
and upper body dressing, maximum assistance with lower body dressing and putting on footwear and was
dependent on staff for bathing and toileting.
A review Resident 196's Care Plan (CP) titled, Resident at Risk for COVID 19 (Coronavirus disease -2019,
a highly contagious viral infection that can trigger respiratory tract infection) due to refusal of updated
vaccine, initiated 4/23/2024, indicated the resident and resident representative were made aware the
resident is at higher risks for severe symptoms due to not being vaccinated.
A review Resident 196's CP titled, High Risk for Influenza (an infection of the nose, throat and lungs, which
are part of the respiratory system) due to refusal of influenza vaccine and being more than [AGE] years old,
initiated 4/23/2024, indicated the resident and resident representative were made aware the resident is at
higher risks for severe symptoms due to not being vaccinated and staff would minimize the risk for
influenza infection.
A review Resident 196's CP titled, High Risk for bacterial Pneumonia (an infection of one or both of the
lungs) due to refusal of vaccine and being more than [AGE] years old, initiated 4/23/2024, indicated the
resident and resident representative were made aware the resident is at higher risks for severe symptoms
due to not being vaccinated and staff would minimize the risk for pneumonia infection.
1.b. A review of Resident 20's admission Record indicated the facility admitted the resident on 3/6/2024
with diagnoses that included acute and chronic respiratory failure (a serious condition that occurs when the
lungs cannot get enough oxygen), COVID-19, and dependence on supplemental oxygen.
A review of Resident 20's MDS dated [DATE], indicated the resident usually was able to understand others
and usually was able to make herself understood. The MDS further indicated the resident required partial
assistance with eating, oral hygiene, and upper body dressing, and required maximum assistance with
lower body dressing and putting on footwear, bathing, and toileting.
1c. A review of Resident 28 's admission Record indicated the facility admitted the resident on 4/16/2024
with diagnoses that included fracture of the right femur (the thigh bone), hypertension, and
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555791
If continuation sheet
Page 70 of 73
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555791
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Gardens Healthcare Center
17650 Devonshire Street
Northridge, CA 91325
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
immunodeficiency.
Level of Harm - Minimal harm
or potential for actual harm
A review of Resident 28's MDS dated [DATE], indicated the resident usually was able to understand others
and usually was able to make himself understood. The MDS further indicated the resident required partial
assistance with eating, oral hygiene, and personal hygiene; and required maximum assistance with lower
body dressing and putting on footwear, and toileting.
Residents Affected - Some
A review Resident 28's CP titled, The resident is at risk for infection due to impaired immunity, initiated
4/16/2024, indicated to keep the environment clean and people with infection away; and staff would use
universal precautions (measures designed to prevent transmission of diseases from blood or body fluids)
as appropriate.
A review Resident 28s CP titled, Resident at Risk for potential adverse effects due to refusal of updated
COVID-19 vaccine, initiated 4/18/2024, indicated the resident and resident representative were made
aware the resident is at higher risks for severe symptoms due to not being vaccinated and staff would
minimize the risk for infection.
A review Resident 28's CP titled, High Risk for Influenza due to refusal of influenza vaccine, initiated
4/18/2024, indicated the resident and resident representative were made aware the resident is at higher
risks for severe symptoms due to not being vaccinated and staff would minimize the risk for influenza
infection.
A review Resident 28's CP titled, High Risk for bacterial pneumonia related to refusal of vaccine and being
greater than [AGE] years old, initiated 4/23/2024, indicated the resident and resident representative were
made aware the resident is at higher risks for severe symptoms due to not being vaccinated and staff would
minimize the risk for pneumonia infection.
During an observation on 6/4/2024 at 8:54 a.m., observed Resident 196 lying in bed with a reusable blood
pressure cuff applied to the right arm. LVN 2 walked from Resident 196's bed over to Resident 20's bed in
the shared room. LVN 2 stated to Resident 20 that she would take the resident's BP in just a moment. LVN
2 returned to Resident 196, removed the BP cuff, walked with the cuff over to Resident 20, and applied the
cuff to Resident 20's arm. LVN 2 did not sanitize the BP cuff between residents. Shortly after, LVN 2
removed the cuff from Resident 20, walked back to Resident 196 and again placed the cuff on Resident
196. LVN 2 did not sanitize the BP cuff between residents. LVN 2 stated Resident 196's BP reading was
better now and exited the residents' room.
During an interview on 6/4/2024 at 9:06 a.m. with LVN 2, LVN 2 stated prior to taking the BP of Residents'
196 and 20, she had taken the BP of Resident 28 and did not clean the BP cuff after use on the resident.
LVN 2 stated she did not clean the BP cuff between use on residents' 28, 196, and 20. LVN 2 stated she
was rushing and forgot to clean the BP cuff. LVN 2 stated she should have cleaned the BP cuff between
residents for infection control reasons. LVN 2 stated BP cuffs are cleaned between residents to prevent
passing microbes from one resident to another.
During a concurrent interview and record review on 6/5/2024 at 9:37 a.m. with the Director of Nursing
(DON), reviewed the facility policy and procedure regarding cleaning and disinfecting of resident care items.
The DON stated BP cuffs in the facility are used on multiple residents and are disinfected each time the cuff
comes in contact with a resident. The DON stated when the LVN used the BP cuff on three residents
without cleaning it, she did not follow the facility practice and it could have potentially led to infections in
residents from exposure to different bacteria. The DON stated not
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555791
If continuation sheet
Page 71 of 73
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555791
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Gardens Healthcare Center
17650 Devonshire Street
Northridge, CA 91325
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
disinfecting the BP cuff before and after each resident could affect the residents' health resulting in a
prolonged stay in the facility. The DON stated the facility policy and procedure for cleaning and disinfecting
resident care items was not followed.
A review of the facility provided policy and procedure titled, Cleaning and Disinfection of Resident-Care
Items and Equipment, last reviewed 1/15/2024, indicated resident care equipment, including reusable items
and durable medical equipment will be cleaned and disinfected according to current CDC
recommendations for disinfection. Non-critical items include blood pressure cuffs. Most non-critical reusable
items can be decontaminated where they are used (as opposed to being transported to a central
processing location). Reusable items are cleaned and disinfected or sterilized between residents.
A review of the facility provided policy and procedure titled, Infection Control, last reviewed 1/15/2024,
indicated the facility's infection control policies and practices are intended to facilitate maintaining a safe,
sanitary, and comfortable environment and to help prevent and manage transmission of diseases and
infections. The objectives of the infection control policies and practices are to prevent infections in the
facility and to maintain a safe and sanitary environment for residents.
2. A review of Resident 249's admission Record indicated the facility admitted Resident 249 on 5/31/2024
with diagnoses including, but not limited to, gastrostomy status (creation of an artificial external opening
into the stomach for nutritional support) and retention of urine.
A review of Resident 249's Physician Progress Note, dated 6/3/2024, indicated Resident 249 can make his
needs known, but cannot make medical decisions, and had a gastrostomy tube (GT - a tube inserted
through the wall of the abdomen directly into the stomach used to provide nutrition, hydration, and or
medications).
A review of Resident 249's Order Summary Report indicated Resident 249 was ordered the following:
On 6/1/2024, catheter care for indwelling catheter (tubing inserted into the bladder [body part that stores
urine] through the urethra [body part that transports urine to the outside of the body] used to drain urine)
every shift.
On 6/1/2024, enteral (involving or passing through the intestine [an organ in the digestive system]) feed
order every shift for GT feeding Osmolite 1.5 (a type of tube feeding formula) at 45 ml per hour for 20 hours
to provide 900 ml per 13,500 calories (a unit of energy, often used to express the nutritional value of foods)
per 24 hours via enteral pump from 2:00 p.m. to 10:00 a.m., or until the dose limit is met.
On 6/1/2024, check placement of GT before beginning a feeding and before administering medications.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555791
If continuation sheet
Page 72 of 73
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555791
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Gardens Healthcare Center
17650 Devonshire Street
Northridge, CA 91325
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
On 6/1/2024, flush GT with 30 milliliters (ml - a unit of measure for volume) warm water after medication
administration.
During a concurrent observation and interview with LVN 2, on 6/5/2024, at 9:41 a.m., outside Resident
249's room, EBP signage posted outside Resident 249's room indicated providers and staff must also wear
gloves and a gown for high -contact resident care activities, including device care or use, such as a feeding
tube. LVN 2 stated she was going to administer Resident 249 his medications. LVN 2 checked the
medication cart for Resident 249 and stated the resident's medication were not in the medication cart and
she would disconnect the resident from his tube feeding and check the placement of the resident's GT. LVN
2 performed hand hygiene with alcohol-based hand rub (ABHR), put on gloves, and entered Resident 249's
room. LVN 2 did not put on a gown prior to entering Resident 249's room. LVN 2 disconnected Resident
249 from their tube feeding, checked the placement of the GT, and flushed the GT using a syringe filled
with water. LVN 2 took off her gloves, performed hand hygiene with ABHR, and exited Resident 249's room.
LVN 2 stated Resident 249 is on EBP due to the resident's urinary catheter and GT. LVN 2 stated she
should have worn a gown with her gloves to prevent exposing both the resident and herself to
contamination. LVN 2 further stated if her clothing becomes contaminated, there is a potential to spread
infection to other residents.
During an interview with the Assistant Director of Nursing (ADON), on 6/5/2024, at 4:50 p.m., the ADON
stated residents who have a urinary catheter or GT need to be on EBP. The ADON stated if staff are going
to have contact with residents on EBP, the staff need to wear the proper PPE, which includes a gown and
gloves. The ADON further stated it is important to wear the correct PPE for infection control and to prevent
the spread of infection to and from different medical devices.
A review of the facility's policy and procedure (P&P) titled, Enhanced Barrier Precautions, dated 4/5/2024,
indicated facility staff shall perform hand hygiene and will don gown and gloves before performing
high-contact care activities including device care or use of urinary catheters or feeding tubes. The P&P
further indicated to use EBP if the resident has a wound or indwelling medical device, without secretions or
excretions that are unable to be covered or contained and are not known to be infected or colonized with
any MDRO.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555791
If continuation sheet
Page 73 of 73