F 0656
Level of Harm - Minimal harm
or potential for actual harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and
actions that can be measured.
Based on record review and interview, the facility failed to follow a care planned intervention to monitor the
intake and output of one of two sampled residents (Resident 1).
Residents Affected - Few
This failure had the potential for Resident 1 to experince negative outcomes.
Findings:
During a review of Resident 1's Care Plan undated, indicated in part, Resident 1 had a urinary tract
infection on 6/22/24, with an intervention for staff to Monitor intake and output.
During a concurrent record review and interview, on 10/9/24, at 4:21 p.m., with the Director of Nursing
(DON 1) and Medical Records Director (MRD 1), Resident 1's Care Plan was reviewed. The DON 1 and the
MRD 1 verbalized they were unable to provide documentation indicating Resident 1's care planned
intervention to monitor intake and output was carried out by staff.
During a review of the facility's policy and procedure titled Care Plans, Comprehensive Person-Centered
dated 2001, indicated in part A comprehensive, person-centered care plan that includes measurable
objectives and timetables to meet resident's physical, psychosocial and functional needs is developed and
implemented for each resident. The policy further indicated in part The comprehensive, person-centered
care plan .describes the services that are to be furnished.
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
555794
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555794
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/09/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Sherwood Oaks Post Acute
250 Fairview Road
Thousand Oaks, CA 91361
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Minimal harm
or potential for actual harm
Based on record review and interview, the facility failed to follow physician orders for catheter care, for one
of two sampled residents (Resident 1).
Residents Affected - Few
This failure had the potential for Resident 1 to experience negative outcomes including an increased risk for
developing urinary tract infection(s).
Findings:
During a concurrent interview and record review, on 10/9/24, starting at 4:30 p.m., with the Director of
Nursing (DON 1) and the Medical Records Director (MRD 1), Resident 1's Treatment Administration Record
(TAR), was reviewed. Resident 1's TAR indicated in part Resident 1 had a physician order of Indwelling
catheter: Monitor for change in urine character .every shift for f/c (foley catheter) management. The
physician order was active from 5/30/24 to 8/23/24. Resident 1's TAR indicated missing/blank entries on
6/8/24, 6/17/24, 7/2/24, 7/5/24, 7/7/24, 7/19/24, 7/21/24, 7/28/24, 7/29/24, 7/30/24, 7/31/24, 8/8/24,
8/12/24, 8/13/24. The DON 1 and MRD 1 confirmed the missing entries.
During a concurrent interview and record review, on 10/9/24, starting at 4:30 p.m., with the DON 1 and the
MRD 1, Resident 1's TAR was reviewed. Resident 1's TAR indicated in part Resident 1 had a physician
order to Monitor proper placement, no kinking or compression that could obstruct urine flow to a gravity bag
during catheter care Q (every) shift every shift for f/c management. The physician order was active from
5/30/24 to 8/23/24. Resident 1's TAR indicated missing/blank entries on 6/8/24, 6/17/24, 7/2/24, 7/5/24,
7/7/24, 7/19/24, 7/21/24, 7/28/24, 7/29/24, 7/30/24, 7/31/24, 8/8/24, 8/12/24, 8/13/24. The DON 1 and MRD
1 confirmed the missing entries.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555794
If continuation sheet
Page 2 of 2