F 0557
Level of Harm - Potential for
minimal harm
Residents Affected - Some
Honor the resident's right to be treated with respect and dignity and to retain and use personal
possessions.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, medical record review, and facility P&P review, the facility failed to ensure the
resident personal belongings were properly recorded for two of 10 sampled residents (Residents 2 and 6).
This failure had the potential for the residents' personal belongings being lost or stolen.
Findings:
Review of the facility's P&P titled Resident Personal Belongings revised 12/2022 showed all residents
personal items will be inventoried at the time of admission by the social services designee, or another
designated staff member and documentation shall be retained in the medical record. Additional
possessions brought in during the duration of the individual's stay shall be added to the existing personal
belongings inventory listing. Following the discharge or death of a resident, all personal clothing and items
of a customized personal nature are to be given to the designated resident representative.
Review of the facility's P&P titled Theft and Loss Program revised 12/2022 showed the following under
policy interpretation and implementation: upon admission, residents/responsible parties will be informed of
the facility's theft and loss program policies and procedures. A resident property inventory will be completed
to identify personal property the resident brought with him/her to the facility. The items will be listed on a two
part form; Resident's Clothing and Possessions. After completing the admission section of the Resident's
Clothing and Possessions form, the resident/surrogate will sign the form. The yellow copy of the form is
then given to the resident/surrogate and the white copy becomes part of the resident's medical record.
1. Medical record review for Resident 2 was initiated on 8/29/24. Resident 2 was readmitted to the facility on
[DATE].
Review of Resident 2's Clothing and Possessions form failed to show a date and signature from the
resident or responsible party. There were personal belongings listed on the form.
On 8/29/24 at 1017 hours, a concurrent interview and facility document review was conducted with LVN 1.
LVN 1 stated the resident's inventory list was done upon the resident's admission. LVN 1 stated Resident 2
was readmitted to the facility on [DATE]. LVN 1 verified Resident 2's Clothing and Possessions form was
incomplete and there was no documented evidence a Resident 2's Clothing and Possessions form was
completed on 8/19/24, upon Resident 2's readmission.
2. Medical record review for Resident 6 was initiated on 8/29/24. Resident 6 was admitted to the
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 5
Event ID:
555797
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555797
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/03/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Gordon Lane Care Center
1821 E Chapman Ave
Fullerton, CA 92831
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0557
facility on [DATE].
Level of Harm - Potential for
minimal harm
On 8/29/24 at 0925 hours, a concurrent observation and interview was conducted with Resident 6.
Resident 6 stated she had all her personal belongings on her nightstand and one dress in her closet. When
asked if the staff inventoried her personal belongings upon admission, Resident 6 stated she did not know
and they kept her bag with her.
Residents Affected - Some
On 8/29/24 at 0951 hours, a concurrent observation, interview, and medical record review was conducted
with LVN 2. LVN 2 stated on admission, a CNA will do the inventory for the resident and the resident or
family will sign the form. LVN 2 reviewed Resident 6's Resident's Clothing and Possessions form. The form
showed there was no signature from the resident or responsible party. LVN 2 verified Resident 6's Clothing
and Possessions form was incomplete. An inventory check of Resident 6's personal belongings was
performed. Upon the inventory check, LVN 2 verified there were personal belongings not listed on the form
and Resident 6's clothing was unlabeled.
On 9/3/24 at 0959 hours, the DON acknowledged the above findings.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555797
If continuation sheet
Page 2 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555797
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/03/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Gordon Lane Care Center
1821 E Chapman Ave
Fullerton, CA 92831
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment,
and neglect by anybody.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview, medical record review, and facility P&P review, the facility failed to protect the resident's rights to
be free from the verbal abuse by a staff for one of 10 sampled residents (Resident 1).
* Resident 1 was asking for help and CNA 3 answered Resident 1 in a foul language in Spanish. This failure
had the potential to negatively impact Resident 1's well-being.
Findings:
Review of the facility's P&P titled Abuse, Neglect and Exploitation revised on 12/19/22, showed it is the
policy of the facility to provide protections for the health, welfare and rights of each resident.
Review of the facility's SOC 341 form dated 8/30/24, showed a student nurse witnessed CNA 3 using a foul
language in Spanish to Resident 1.
Review of the facility's conclusion letter dated 9/3/24, showed the facility substantiated the incident as
verbal abuse.
Medical record review for Resident 1 was initiated on 9/3/24. Resident 1 was admitted to the facility on
[DATE].
Review of Resident 1's MDS dated [DATE], showed Resident 1 was severely cognitively impaired.
On 9/3/24 at 1415 hours, an interview was conducted with Resident 1. Resident 1 was unable to remember
the incident.
Review of the facility's investigation conclusion report showed the facility had substantiated the incident as
verbal abuse.
On 9/3/24 at 1503 hours, a telephone interview was conducted with the student nurse. The student nurse
and CNA 3 were changing the resident next to Resident 1 when Resident 1 started to ask for help. CNA 3
answered in Hispanic ya callate pinche perro which translated to a foul language in English. The student
nurse immediately reported the incident to the clinical instructor.
On 9/3/24 at 1541 hours, an interview was conducted with the Administrator. The Administrator stated other
residents assigned to CNA 3 were interviewed and stated CNA 3 was not verbally abusive to the residents.
The student nurse was interviewed and stated together with CNA 3, they were changing the resident next
to Resident 1. Resident 1 started to ask for help and CNA 3 answered in a foul language in Spanish. CNA 3
was immediately suspended.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555797
If continuation sheet
Page 3 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555797
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/03/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Gordon Lane Care Center
1821 E Chapman Ave
Fullerton, CA 92831
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview, medical record review, and facility P&P review, the facility failed to maintain the infection control
practices designed to provide the safe and sanitary environment and help prevent the development and
transmission of diseases and infections.
Residents Affected - Few
* Resident 8 who was positive for COVID-19 and required isolation precautions, was cohorted with
Resident 9 who was negative for COVID-19. This failure posed the risk of infection and transmission of
COVID-19 and other disease-causing microorganisms.
Findings:
According to the CDC's Infection Control Guidance: SARS-CoV-2, under section 2, Recommended infection
prevention and control practices when caring for a patient with suspected or confirmed SARS-CoV-2
infection, showed to place a patient with confirmed SARS-CoV-2 infection in a single person room .if
cohorting, only patients with the same respiratory pathogen should be housed in the same room.
Review of the facility document titled [NAME] Lane Care Center dated 8/12/24, showed the census
admissions. Under the admissions showed Resident 8 was admitted to the facility at 1723 hours, and
Resident 9 was admitted to the facility at 2148 hours. Both residents were admitted to Room A.
Medical record review for Resident 8 was initiated on 9/3/24. Resident 8 was readmitted to the facility on
[DATE], to Room A.
Review of Resident 8's COVID-19 Rapid Test dated 8/6/24 at 0612 hours, showed Resident 8 was positive
for COVID-19.
Review of Resident 8's Change in Condition Evaluation dated 8/6/24, showed Resident 8's physician
ordered for Resident 8 to be transferred to the acute care hospital for positive COVID, shortness of breath,
and congestion.
Review of Resident 8's ADV Clinical admission dated 8/12/24, showed Resident 8 was currently on
azithromycin (antibiotic) for diagnosis of COVID-19 positive.
Review of Resident 8's Order Summary Report dated 9/3/24, showed a physician's ordered dated 8/12/24,
for contract droplet precautions every shift for COVID positive for 5 days starting 8/12/24, and ending on
8/16/24.
Review of Resident 8's Notification of Room/Bed/Roommate Change dated 8/12/24 at 1954 hours, showed
Resident 8's room was changed from Room B to Room A due to a medical necessity.
Review of Resident 8's Notification of Room/Bed/Roommate Change dated 8/13/24, showed Resident 8's
room was changed from Room A to Room C due to a medical necessity.
Medical record review for Resident 9 was initiated on 9/3/24. Resident 9 was readmitted to the facility on
[DATE], to Room A.
Review of Resident 9's COVID-19 Rapid Test dated 8/12/24 at 2143 hours, showed Resident 9 was
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555797
If continuation sheet
Page 4 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555797
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/03/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Gordon Lane Care Center
1821 E Chapman Ave
Fullerton, CA 92831
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
negative for COVID-19.
Level of Harm - Minimal harm
or potential for actual harm
On 9/3/24 at 1355 hours, an interview and concurrent medical record review was conducted with the IP. The
IP verified the above findings. The IP verified Resident 9 tested negative for COVID-19 and was placed in a
room with Resident 8 who was tested positive for COVID-19 and required isolation precautions. The IP
verified it was not the facility's policy to cohort the positive tested COVID-19 residents with negative tested
COVID-19 residents. The IP stated she found out Residents 8 and 9 were cohorting together the next day
on 8/13/24, and moved Resident 8 once she saw Resident 8 was taking medications for COVID-19. The IP
stated there was a miscommunication with admissions and they were unaware that Resident 8 was COVID
positive. The IP verified Resident 9 was at high risk for developing a respiratory infection.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555797
If continuation sheet
Page 5 of 5