F 0686
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review the facility failed to ensure necessary treatment and services
related to pressure ulcer (injury to skin and underlying tissue resulting from prolonged pressure on the skin)
management was implemented for one resident (Resident 23) when Resident 23 remained up in a
wheelchair for extended periods of time and her position was not changed at least every two hours. This
failure had the potential to worsen Resident 23's pressure ulcer.
Residents Affected - Few
Findings:
A review of Resident 23's clinical record indicated she was admitted to the facility on [DATE] with diagnoses
including Stage IV [full thickness of skin and subcutaneous tissue (beneath the skin) is lost and may be
covered with dead areas of tissue (eschar/slough)] pressure ulcer, chronic kidney disease (kidneys are
damaged and cannot filter blood), dementia (decline in mental capacity affecting daily function),
atherosclerosis of aorta (hardening and narrowing of blood vessels diminishing blood flow), and
disseminated intravascular coagulation(condition affecting the blood's ability to clot and stop bleeding).
During a review of Resident 23's minimum data set (MDS, an assessment tool), dated 12/17/19, the MDS
indicated her cognition was severely impaired and she was totally dependent on two persons for bed
mobility, transfers, dressing and toileting.
During a review of Resident 23's Braden Skin Assessment (an assessment tool for pressure ulcer risk) on
4/3/19, 6/24/19, 9/19/19 and 12/17/19 indicated Resident 23 was at risk for the development of pressure
ulcers.
During a review of Wound Clinic Physician Orders, dated 8/5/19, for wound #1 Coccyx, the physician order
indicated the patient needs to be up in a chair two times daily for one to two hours.
During a review of Resident 23's nursing care plan (NCP, an outline of care rendered for the resident based
on their needs) for high risk skin breakdown, dated 9/17/19, the care plan indicated to turn and reposition
resident at least every two hours and as needed. An additional NCP entry, dated 1/14/19, indicated patient
up in wheelchair twice a day for one to two hours.
During multiple observations on 2/3/2020 at 8:13 a.m., 9:13 a.m., 9:38 a.m., 10:28 a.m., and 11:09 a.m.,
Resident 23 was up in her wheelchair with the wheelchair back tilted slightly. No staff members were
observed repositioning Resident 23 in her wheelchair and she remained in the slightly tilted back position
during the above observations.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 9
Event ID:
555799
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555799
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/05/2020
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Ridge Post Acute
1355 Clayton Road
San Jose, CA 95127
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0686
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
During an observation and concurrent interview on 2/3/2020 at 11:09 a.m. with certified nursing assistant B
(CNA B), CNA B was observed wheeling Resident 23 in her wheelchair into her room. CNA B stated No I
am not putting her to bed yet, after lunch. She got up around 9:00 a.m. and will stay in her chair until around
1:00 p.m.
During multiple observations on 2/4/2020 at 7:03 a.m., 9:33 a.m., 10:05 a.m., and 11:40 a.m., Resident 23
was up in her wheelchair with the wheelchair back tilted slightly. No staff members were observed
repositioning Resident 23 in her wheelchair and she remained in the slightly tilted back position during the
above observations.
During an observation and concurrent interview on 2/4/2020 at 7:03 a.m. with certified nursing assistant C
(CNA C), Resident 23 was observed sitting in her wheelchair. CNA C stated I got her up at 6:30 a.m., I start
work at 6:00 a.m. CNA C stated after breakfast Resident 23 will go to activities in her wheelchair and return
to her room at 11:30 a.m. for an early lunch. CNA C stated Resident 23 will go back to bed at 1:00 p.m. She
further stated I take her to activities but I don't change her position in the wheelchair when she is in
activities. I do turn her every two hours in the bed
During an interview and concurrent record review on 2/5/2020 at 10:49 a.m. with the director of nursing
(DON), a review of Resident 23's turning schedule, documentation indicated on 1/10/20, 1/13/20, 1/14/20,
1/23/20, 1/24/20, 1/29/20, 2/3/20 and 2/4/20, Resident 23 was up in the wheelchair from 7:00 a.m. until
11:00 a.m. The DON confirmed Resident 23's physician orders indicated resident may be up in a
wheelchair for one to two hours twice a day, and she confirmed the turning schedule indicates Resident 23
is up for longer than one to two hours at times. The DON stated Resident 23 has a reclining wheelchair
which can be tilted in various angles to reposition and stated the CNA should change Resident 23's
position while she is up in her wheelchair. The DON confirmed Resident 23's position should be changed
every two hours.
Review of the facility's 9/2013 policy, Skin and Wound Management - Support Surface Guidelines, indicated
For residents that recline and depend on staff for repositioning, change positions at least every two hours
Reposition residents who are in a chair at least every two hours
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555799
If continuation sheet
Page 2 of 9
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555799
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/05/2020
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Ridge Post Acute
1355 Clayton Road
San Jose, CA 95127
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
Based on observation, interview, and record review, the facility failed to supervise one of one resident
(Resident 25) while he was smoking. This failure had the potential to result in harm to the resident.
Residents Affected - Few
Findings:
During a review of Resident 25's admission Record, dated 2/4/2020, the record indicated diagnoses of
Parkinson's Disease (a progressive disease that affects the nervous system marked by tremors and
imprecise movement) and paranoid schizophrenia (a mental disorder with characteristics that includes
delusions [a belief or impression that is maintained despite what is generally accepted as reality]).
During a concurrent observation and interview on 2/3/2020 at 2:06 p.m., with the Social Services Director
(SSD), in the facility's designated smoking area, Resident 25 was observed smoking alone. The SSD
confirmed Resident 25 was smoking alone.
During a review of Resident 25's Care Plan, dated 2/1/05, the care plan indicated Resident 25 Lack[s] skills
in decision making and to supervise [him] during smoking.
During a concurrent an interview and record review on 2/4/2020 at 4:32 p.m., with the director of nursing
(DON), Resident 25's Smoking Assessment was reviewed. The smoking assessment indicated Resident 25
was unsafe to smoke without supervision. The DON confirmed Resident 25 needed supervision.
During a review of the Smoking Schedule, dated 8/10/2004, the schedule indicated Staff to supervise
residents while smoking.
During a review of the Facility Smoking Policy and Procedure, dated 2/1/2017, the procedure indicated
Supervise the scheduled smoking with facility staff.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555799
If continuation sheet
Page 3 of 9
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555799
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/05/2020
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Ridge Post Acute
1355 Clayton Road
San Jose, CA 95127
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0758
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated,
prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic
medications are only used when the medication is necessary and PRN use is limited.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review the facility failed to ensure two of 2 residents (Residents 1 and 25)
were adequately monitored for adverse side effects of psychotropic (drug that affects brain activities
associated with mental processes and behavior) medications when:
1. For Resident 25, his tremors were not monitored.
2. For Residents 1 and 25, there was no orthostatic hypotension;
These failures had the potential for residents to experience adverse complications from the unnecessary
psychotropic medications.
1. Review of Resident 25's clinical record indicated, he was admitted to the facility on [DATE] with diagnosis
including Parkinson's disease (disorder in the central nervous system that affects movements including
tremor) and paranoid schizophrenia (a mental illness characterized by delusions and hallucinations).
Review of Resident 25's physician order dated 6/21/17 indicated, Amantadine HCL (medication use to treat
Parkinson's disease and Parkinson-like symptoms caused by certain medications) 100 milligrams (mg, unit
of measurement) one capsule by mouth two times a day for tremors related to Parkinson's disease.
Review of Resident 25's physician order dated 12/23/19, indicated haloperidol (Haldol, medication use to
treat mental disorders) 10 mg one time a day and haloperidol 5 mg in the evening.
During an observation on 2/4/2020 at 12:00 p.m., Resident 25 was sitting in his wheelchair, both hands
were shaking.
During concurrent interview and record review on 2/4/2020 at 4:01 p.m. with the director of nursing (DON),
the DON stated, she has not seen Resident 25 having tremors. The DON reviewed Resident 25's clinical
record and stated we are not checking involuntary movement because there is none.
During an interview on 2/5/2020 at 8:38 a.m. with certified nursing assistant E (CNA E), she stated she had
observed Resident 25 shaking.
During concurrent observation and interview on 2/5/2020 at 8:43 a.m., Resident 25 was sitting in his
wheelchair with both hands shaking. Resident 25 stated he was not cold.
During an interview on 2/5/2020 at 8:48 a.m. with licensed vocational nurse D (LVN D), she confirmed
Resident 25 had tremors (shaking) but not continuous. LVN D further stated, the episodes of tremors were
not documented because it was very mild.
During an interview on 2/5/2020 at 8:51 a.m. with the DON, she stated she could not provide
documentation if the tremors were related to Parkinson's or Haldol side effects, and confirmed there was no
psychiatric consult done.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555799
If continuation sheet
Page 4 of 9
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555799
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/05/2020
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Ridge Post Acute
1355 Clayton Road
San Jose, CA 95127
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0758
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
According to lexicomp online (a widely used website for clinical practice and drug information resources)
indicated, antipsychotic agents may diminish the therapeutic effect of Anti-Parkinson agents
(www.lexicomp.com).
2a. During a review of Resident 25's clinical record, there was no evidence indicating orthostatic
hypotension(comparing BP between lying and standing or lying and sitting if unable to stand) was being
monitored.
During an interview on 2/5/2020 at 8:51 a.m. with the DON, she confirmed there was no physician order to
monitor orthostatic blood pressure.
2b. Review of Resident 1's clinical record, indicated he was admitted on [DATE] with diagnosis including
dementia (memory loss), major depressive disorder (mental disorder characterized by persistent loss of
interest in activities).
Review of Resident 1's physician order dated 1/24/19 indicated, Lexapro 5 mg one tablet one time a day
every Monday, Tuesday, Thursday, Friday, Saturday and Sunday.
Further review of Resident 1's clinical record did not indicate; orthostatic hypotension was being monitored.
During an interview on 2/5/2020 at 10:28 a.m. with the DON, she reviewed the facility's policy Medication
Monitoring and confirmed orthostatic hypotension should be monitored.
According to lexicomp online indicated, Older patients with depression being treated with antidepressant
should be closely monitored for response and adverse effects.
Review of the facility's policy, Medication Monitoring, dated 11/17, indicated residents should be adequately
monitored with adverse effects including orthostatic hypotension.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555799
If continuation sheet
Page 5 of 9
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555799
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/05/2020
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Ridge Post Acute
1355 Clayton Road
San Jose, CA 95127
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted
professional principles; and all drugs and biologicals must be stored in locked compartments, separately
locked, compartments for controlled drugs.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review, the facility failed to store and labeled medications based on
facility policy when three bottles of over the counter medications (OTC) were found expired. This failure
could potentially compromise the health and safety of the residents.
Findings:
During a concurrent observation and interview on [DATE] at 11:21 a.m., with licensed vocational nurse A
(LVN A), two bottles of Aspirin (it works by reducing substances in the body that cause pain, fever and
inflammation) and one bottle of Vitamin B6 (supplement) were found with expiration dates of 1/20. LVN A
confirmed all three bottles of OTCs were expired and should be taken out.
During a review of the facility's policy and procedure, Disposal of Medications, Syringe and Needles
Disposal of Medications, dated 12/12, indicated outdated medications, contaminated or deteriorated
medications, and all contents of containers with no label shall be destroyed according to the above policy.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555799
If continuation sheet
Page 6 of 9
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555799
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/05/2020
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Ridge Post Acute
1355 Clayton Road
San Jose, CA 95127
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve
food in accordance with professional standards.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. During a
concurrent kitchen observation and interview on 2/3/2020 at 7:49 a.m., with the KS, refrigerator 1 had a
[NAME] brownish color near the cooler fan. The KS stated, I think it's a rust.
Review of the facility's policy, Refrigerators and Freezers, dated December 2014, indicated supervisors
shall inspect refrigerator in a monthly basis for the presence of rust.
3. During a concurrent kitchen observation and interview on 2/3/2020 at 7:54 a.m., with the KS, there were
three spatulas with cracks. The KS confirmed the observation.
Review of the facility's policy, Sanitation, dated 2018, indicated plastic ware with cracks should be
discarded.
Based on observation, interview, and record review the facility failed to maintain food safety and sanitation
requirements were met in the kitchen when:
1. Exhaust vent filters above stove were covered with black and grey particles;
2. Refrigerator 1 had a [NAME] brownish color near the cooler fan;
3. There were three spatulas with cracks.
These failures had the potential to result in cross contamination and cause food borne illnesses in 42 of 43
medically vulnerable Residents who consumed food from kitchen.
Findings:
1. During a concurrent observation and interview on 2/3/2020 at 1:12 p.m., with the kitchen supervisor (KP),
exhaust vent filters above stove were covered with black and grey particles.
During a review of the facility's policy dated 2018, Sanitation, indicated the kitchen staff is responsible for all
the cleaning with the exception of ceiling vents, light fixtures and the hood over stove, which will be cleaned
by the maintenance staff.
According to the 2017 Federal FDA Food Code, nonfood-contact surfaces of equipment were to be free of
accumulation of dust, dirt, food residue and other debris.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555799
If continuation sheet
Page 7 of 9
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555799
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/05/2020
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Ridge Post Acute
1355 Clayton Road
San Jose, CA 95127
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0814
Dispose of garbage and refuse properly.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review, the facility failed to ensure garbage was disposed
properly in the kitchen when there was a plastic trash bag hanged in the preparation sink. This failure had
the potential to result in vermin infestation and unsanitary environment.
Residents Affected - Some
Findings:
During a concurrent kitchen observation and interview on 2/3/2020 at 7:58 a.m., with the kitchen supervisor
(KS), there was a plastic trash bag hanged in the preparation sink. The trash bag had an egg crate, a card
board and two oven mitts. The KS confirmed observation and stated it was recyclables.
Review of the facility's policy, Food-Related Garbage and Refuse Disposal dated October 2017, indicated,
garbage and refuse containers should have lids and covers.
Review of the 2017 Food Code 5-501.110 Refuse, recyclables, and returnables shall be stored in
receptacles or waste handling units so that they are inaccessible to insects and rodents.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555799
If continuation sheet
Page 8 of 9
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555799
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/05/2020
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Ridge Post Acute
1355 Clayton Road
San Jose, CA 95127
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0912
Level of Harm - Potential for
minimal harm
Residents Affected - Some
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single
resident rooms.
Based on observation, interview, and record review, the facility failed to ensure the resident rooms (Rooms
101-107, 109, 110, 114-118, 120, and 121) measured at least 80 square feet per resident. Having less than
80 square feet per resident could potentially compromise the care and services the residents receive in the
facility.
Findings:
The room measurement indicated multiple resident rooms were less than 80 square feet per resident.
Rooms 101, 102, 103, 104, 105, 106, 107, 109, 110, 114, 115, 116, 117, 118, 120, and 121 were all 2-bed
rooms, which measured 69.51 square feet per resident.
None of the rooms were observed to inhibit the staff from providing care or the residents from receiving
adequate care. The staff and the residents moved freely in the rooms. Wheelchairs and gerichairs (medical
recliners) were easily accommodated. The residents and the staff stated the square footage of the rooms
was not a concern.
Continuance of the room waiver is recommended.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555799
If continuation sheet
Page 9 of 9