F 0558
Reasonably accommodate the needs and preferences of each resident.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review, the facility failed to provide reasonable accommodation
of resident needs for three out of eight sampled residents (Resident 5, Resident 6, and Resident 7) when:1.
Resident 5 and Resident 6's call light buttons were not within their reach; and,2. Resident 7's call light
system was broken and was not provided with an alternative call system.This failure placed Resident 5,
Resident 6, and Resident 7's safety at risk and had the potential for the residents' needs not to be
met.Findings:1a. A review of Resident 5's clinical record indicated Resident 5 was admitted February of
2026 and had diagnoses that included fracture (a break in the continuity of a bone) of the neck bone and
dementia (memory loss that interferes with daily functions).A review of Resident 5's physician's order, dated
2/9/26, indicated Resident 5 had no capacity to make decisions.A review of Resident 5's care plan, dated
2/9/26, indicated, [Resident 5] is at risk for falls with or without injury related to .fracture .altered mental
status .Keep call light within reach.During a concurrent observation and interview on 2/9/26 at 12:50 p.m.
with Resident 5, in Resident 5's room, Resident 5 was observed lying on his bed, awake, wearing a neck
brace, and his call light button was on the floor, under the bottom of his bed. Resident 5 stated he did not
know where his call light button was at.During a concurrent observation and interview on 2/9/26 at 1:25
p.m. with Certified Nurse Assistant (CNA) 1, in Resident 5's room, CNA 1 confirmed that Resident 5's call
light button was on the floor, under the bottom of his bed. CNA 1 stated the call light button should be
placed near Resident 5 where he could reach it so Resident 5 could call for help in case of emergency or if
he needs any assistance.1b. A review of Resident 6's clinical record indicated Resident 6 was admitted
August of 2023 and had diagnoses that included diabetes (elevated sugar in the blood) with polyneuropathy
(a condition characterized by damage to multiple peripheral nerves causing numbness, burning pain, and
muscle weakness) and retinopathy (a serious, progressive eye disease causing blurred vision and potential
blindness, abnormalities of gait and mobility, and muscle weakness.A review of Resident 6's Minimum Data
Set (MDS- a federally mandated resident assessment tool) Cognitive Patterns, dated 11/19/25, indicated
Resident 6 had a Brief Interview for Mental Status (BIMS- a tool to assess cognition) score of 15 out of 15
which indicated Resident 6 had an intact cognition (mental process of acquiring knowledge and
understanding). A review of Resident 6's MDS Functional Abilities, dated 11/19/25, indicated Resident 6
needed partial/moderate assistance with toileting hygiene, shower/bathing self, upper and lower body
dressing, putting on/taking off footwear, and personal hygiene. A further review of Resident 6's MDS
Functional Abilities indicated Resident 6 needed setup or clean-up assistance with lying to sitting on side of
bed, sit to stand, chair/bed-to-chair transfer, and toilet transfer, and needed substantial/maximal assistance
with tub/shower transfer and walking.A review of Resident 6's care plan, revised 11/22/23, indicated, Falls:
[Resident 6] is at risk for falls with or without injury elated [sic] to .repeated falls .A review of Resident 6's
care plan intervention, dated 8/19/23, indicated, Keep call light within reach. A review of Resident 6's care
plan intervention, dated
Residents Affected - Some
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
555801
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555801
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/09/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pine Creek Care Center
1139 Cirby Way
Roseville, CA 95661
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0558
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
1/6/26, indicated, Educate/remind resident to call for assistance with all transfers.During a concurrent
observation and interview on 2/9/26 at 1:30 p.m. with Resident 6, in Resident 6's room, Resident 6 was
observed lying on her bed, awake, and her call light button was on the floor, under the bottom of her bed.
Resident 6 stated she could not reach her call light button at the moment.During a concurrent observation
and interview on 2/9/26 at 1:46 p.m. with CNA 2, in Resident 6's room, CNA 2 confirmed that Resident 6's
call light button was on the floor, under the bottom of her bed and the call light chord was stuck on the bed
frame. CNA 2 stated Resident 6 was able to use call light button. CNA 2 also stated Resident 6's call light
button should always be within her reach so she could call if she needed help with anything. CNA 2 further
stated there would safety issues like risk for falls if Resident 6 would not be able to call for help when she
needs assistance.2. A review of Resident 7's clinical record indicated Resident 7 was admitted in August of
2025 and had diagnoses that included fracture of left upper arm, diabetes, muscle weakness, and
congestive heart failure (a condition in which the heart cannot pump oxygen-rich blood efficiently to the rest
of the body).A review of Resident 7's MDS Cognitive Patterns, dated 12/4/25, indicated Resident 7 had a
BIMS score of 13 out of 15 which indicated Resident 7 had an intact cognition. A review of Resident 7's
MDS Functional Abilities, dated 12/4/25, indicated Resident 7 needed substantial/maximal assistance with
toileting hygiene, shower/bathing self, upper and lower body dressing, and putting on/taking off footwear,
and needed partial/moderate assistance with personal hygiene. A further review of Resident 7's MDS
Functional Abilities indicated Resident 7 needed supervision or touching assistance with rolling left and
right, sit to lying, and lying to sitting on side of bed, and needed partial/moderate assistance with sit to
stand, chair/bed-to-chair transfer, and toilet transfer.A review of Resident 7's care plan, revised 8/28/25,
indicated, Falls: [Resident 7] is at risk for falls with or without injury related to .Fx [fracture], Fall hx [history]
.heart failure .Educate/remind resident to call for assistance with all transfers .Keep call light within
reach.During an interview on 2/9/26 at 1:46 p.m. with CNA 2, CNA 2 stated Resident 7's call light usually
gets broken and would not work. CNA 2 further stated staff would try to fix Resident 7's call light but then it
would get broken again.During an interview on 2/9/26 at 2:05 p.m. with Resident 7, at the therapy room,
Resident 7 stated he just recently got transferred to his room, but he feels annoyed and he does not feel
comfortable staying in his room because his call light has been broken since last Thursday [2/5/26].
Resident 7 further stated facility staff were aware that his call light button was broken but had not fixed
it.During a concurrent observation, interview, and record review on 2/9/26 at 2:14 p.m. with CNA 3, in
Resident 7's room, CNA 3 checked and confirmed that Resident 7's call light system was broken, and
Resident 7 was not provided with an alternative call system. CNA 3 stated she was not aware that Resident
7's call light was broken. CNA 3 also stated Resident 7 should be provided with a functioning call system
because Resident 7 should always be able to call for assistance and in cases of emergency, Resident 7
should be able to call for help. CNA 3 further stated they would write in the maintenance logbook or directly
call the maintenance staff if a facility equipment was broken. The Maintenance Logbook was then reviewed
and CNA 3 confirmed that there was no report that Resident 7's call light has been broken. During a
concurrent observation and interview on 2/9/26 at 2:23 p.m. with the Maintenance Supervisor (MS), in
Resident 7's room, the MS checked and confirmed that Resident 7's call light system was broken and
stated he needs to replace it. The MS stated a staff told him this morning that Resident 7's call light was
broken but he has not fixed it.During an interview on 2/9/26 at 4:50 p.m. with the Director of Nursing (DON),
the DON stated she would expect that residents would be provided with a working call light system and it
should be placed within the reach of the residents. The
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555801
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555801
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/09/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pine Creek Care Center
1139 Cirby Way
Roseville, CA 95661
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0558
Level of Harm - Minimal harm
or potential for actual harm
DON further stated there would be safety concerns if residents' call lights were not working or not within
their reach.A review of the facility's policies and procedures titled, Answering the Call Light, dated 10/2010,
indicated, 5. When the resident is in bed or confined to a chair be sure the call light is within easy reach of
the resident .7. Report all defective call lights to the nurse supervisor promptly.
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555801
If continuation sheet
Page 3 of 3