F 0689
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
Level of Harm - Actual harm
Residents Affected - Few
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to prevent a fall for one of one sampled resident
(Resident 1) when the Certified Nurse Assistant (CNA, caregiver) left Resident 1 on right side lying position
in bed and without supervision.
The facility failure resulted to Resident 1 falling out of bed and sustained a skin tear over a bump above the
left eyebrow/forehead, bruising of the left eye, left side of the face, to the left side of the neck and the left
upper chest).
Findings:
A review of the face sheet indicated Resident 1 was admitted with diagnoses including cerebrovascular
accident (stroke), epilepsy and tachycardia (abnormally rapid heartbeat).
A review of the quarterly Minimum Data Set (MDS, a standard Assessment tool) dated 1/2/23 Brief
interview of mental status (BIMS, a brief memory test to help determine cognitive function) indicated severe
cognitive impairment. Resident 1 has no speech. Under functional status, Resident 1 required extensive
assistance of two persons physical assist with bed mobility, transfer (how the resident moves, including to
and from bed and chair), dressing and toilet use (includes how resident provides self-care after
elimination). Resident 1 was incontinent (loss of control or in holding in) of bladder (urine)and bowel (stools)
function. Resident 1 is non ambulatory (unable to walk).
A review of the quarterly Fall assessment dated [DATE], Resident 1 was a high risk for potential falls. The
assessment revealed the following: .Evaluate the resident status in the eight (8) clinical condition
parameters listed . by selecting the button that corresponds to the appropriate answer . A score will be
calculated .If the total score is 10 or greater, the resident should be considered a High Risk for potential
falls .
1. Level of consciousness/Mental status: Disoriented (three times) X3 at times, score of 2.
2. History of falls: No falls the past three months, score of 0.
3. Ambulation/Elimination status: chairbound, score of 2.
4. Vision status: adequate, score of 0.
5. Gait/balance: Not applicable (NA) not able to perform, score of 2.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
555813
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555813
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/01/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Devonshire Oaks Nursing Center
3635 Jefferson Avenue
Redwood City, CA 94062
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
6. Systolic blood pressure (pressure in the arteries [blood vessel, transports blood throughout the body]
when your heart beats): No drop between lying and standing, score of 0.
Level of Harm - Actual harm
7 Predisposing diseases: three or more present, score of 4.
Residents Affected - Few
8. Scoring: High risk for potential for falls 10 or greater.
A review of the care plan initiated on 11/6/21 addressing Resident 1 risk for Falls and injuries, indicated
.related to (r/t) .Cognitive Impairment, weakness, right (R) hemiplegia (weakness of one side of the body),
(HX) of cerebrovascular accident (CVA, stroke), indicated .Interventions: Assess toileting needs and
address toileting needs. Encourage use of call light. Instruct to avoid sudden position change. Keep call
light within reach. Keep environment clutter free. Keep personal belongings within reach. Low bed. Notify
medical doctor (MD) and responsible party (RP) for all fall incidents with (w/) or without (w/o) injury,
Observe for side effects of medications (meds). Observe for unsteady gait or balance. Orient to new
room/environment. Occupational therapy and treatment as indicated. Provide adequate lighting. Provide
verbal cues. Provide/reinforce use of assistive devices: wheelchair. Provide reinforce use of nonskid
footwear. Physical therapy evaluation and treatment as indicated .
A review of the care plan initiated on 11/6/21 addressing Resident 1's Activities of Daily Living (ADL's,
indicated, .The resident has an activity of daily living (ADL) self-care performance deficit related to (r/t) right
(R) hemiplegia (weakness of one side of the body), history (HX) of cerebrovascular accident (stroke)
.Interventions .bed mobility: The resident is totally dependent on one to two (1-2) staff for positioning and
turning in bed frequently and as necessary .
The care plans were not revised and did not include the MDS assessment dated [DATE] to address that
Resident 1 required extensive assistance with two-person physical assistance on bed mobility.
During observation and interview on 7/10/23. at 11:46 AM, Resident 1 was sitting up in bed, awake, eyes
were not tracking movement, has no verbal response. He has contracture (deformity and stiffness of the
joints) to the right elbow and to the right hand. Certified Nurse Assistant (CNA, a caregiver) 1 stated, He
[Resident 1] cannot do anything for himself. He is total dependent with care.
During an interview on 7/10/23, at 1:26 PM, CNA 2 stated, On February 25 this year (2023), it was around
9:00 PM, I went to the resident to change his diaper. I turned him [Resident 1] to his right side towards me. I
was not able to prepare the diaper ready. The diapers were kept at the shelf where the TV was, at the foot
of his bed. I am confident that he will not move. So, I left to get the diaper. The resident rolled over and fell
off the bed. He [Resident 1] had some bleeding and a bump on the forehead, above the left eyebrow. I ask
the CNA who was in the hallway to call for the nurse. The nurse put a band aid on the skin tear. After the fall
incident, the Director of Staff Development (DSD, facility educator) gave Inservice that from then there has
to be two CNA's present when giving care to the resident (Resident 1). Before he had a fall, I used to care
for him (Resident 1) by myself.
A review of the facility communication tool (SBAR) and progress noted for change of condition (COC) dated
2/25/23, at 9:15 PM, indicated Resident 1 was assessed and noted, .abrasions (when your skin rubs off) on
right (r) knee and bump on the forehead
A review of the post fall documentation dated 2/26/23, indicated, . upon arrival on the night
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555813
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555813
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/01/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Devonshire Oaks Nursing Center
3635 Jefferson Avenue
Redwood City, CA 94062
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
shift, the CNA noted bleeding on the left side of the residents (Resident 1) forehead .scant bleeding and
skin discoloration on the resident ' s forehead and around his left eye .
Level of Harm - Actual harm
Residents Affected - Few
A review of Emergency Department visits notes dated 2/26/23, indicated, .Discharge diagnosis: head
contusion (caused by a direct blow), traumatic hematoma (blood that gathers, get thick [makes a clot]) of
the forehead .
A review of the physician (medical doctor) progress notes dated 2/28/23, indicated, .status post fall (s/p, a
fall recently occurred) 2/25/23, rolled out of bed .General appearance: forehead hematoma, bruising of
face, extends down neck to clavicle (collarbone, located on the upper chest) area .
During an interview on 7/10/23 at 1:05 PM, Licensed Vocational Nurse 1 (LVN 1) stated that some of the
interventions for fall were not applicable knowing the conditions of Resident 1 and stated, The resident
(Resident 1) does not move, unless you move him. He is unable to talk. He does not understand. He is
totally dependent with care.
During an interview on 8/1/23, at 11:00 AM, CNA 3 stated, It is safer for the resident laying on his back. The
resident was left in right side lying position. He was turned on his weak side when he rolled out of bed and
fell. Now, we need two CNAs when giving him (Resident 1) care.
During an interview on 8/9/23, at 11:04 AM, the Director of Staff Development (DSD) stated, During the
licensed nurses and CNA's Inservice after the fall incident, I addressed that he (Resident 1) was extensive
to totally dependent and required two staff present when providing care. I told the (CNA 1 named) to ask for
help from now on. The DSD also stated, The nurse communicates with the CNAs and tell them what the
resident's needs are. CNAs has no access to the resident's care plan. The MDS Nurse (Assessment Nurse)
particularly is responsible for updating resident's care plan after they completed an assessment.
A review of the Policy and Procedure titled, Fall and Fall Risk Managing dated 3/2018. indicated, Based on
previous evaluations and current data the staff will identify intervention related the resident's specific risks
and causes to try to prevent the resident from falling and to try to minimize complications from falling
.Residents conditions that may contribute to risk of fall includes: fever, infection, delirium (disturbance in
mental abilities) or cognitive impairment (decline in memory or thinking skills) , pain, lower extremity (legs)
weakness, poor grip strength, medication side effects, orthostatic hypotension (when the blood pressure
drops when you stand up), functional impairments, visual deficits, and incontinence. Medical factors that
contribute to the risk of falls include: arthritis (pain and inflammation of the joints), heart failure ( when the
heart muscle doesn ' t pump as strong as it should) , anemia (abnormally low red blood cell count),
neurological (including the brain) disorders and balance and gait (manner of walking) disorders
.Resident-Centered approaches to Managing Falls and fall risk: .staff will implement additional or different
intervention, or indicate why the current approach remains relevant .staff will try various interventions,
based on assessment of the nature are category of falling, until falling is reduced or stopped, or until the
reason for the continuation of the falling is identified as unavoidable .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555813
If continuation sheet
Page 3 of 3